PDRM just launched the MyBayar Saman portal and mobile app, offering 50% off selected traffic fines from now until 11 April 2021!
Find out more about MyBayar Saman, and how to get 50% off your PDRM traffic fines!
PDRM Launches MyBayar Saman Portal + Mobile App!
On 25 March 2021, the Inspector-general of Police Tan Sri Abdul Hamid Bador launched the MyBayar Saman portal and mobile app at the PDRM Bukit Aman headquarters.
The PDRM launched MyBayar Saman as an alternative payment option, instead of paying over-the-counter, or using private collecting agents like MyEG.
This would also save the public money as MyBayar Saman is FREE, and does not collect service charges. They can also pay their fines at their convenience, without wasting time queuing to pay.
Get 50% Off PDRM Fines Using MyBayar Saman!
PDRM is offering early birds a 50% discount on selected traffic fines on MyBayar Saman, from now until 11 April 2021.
Major traffic offences will NOT receive this 50% discount, and they include :
- jumping red lights
- crossing double lines
- using a mobile phone while driving
- driving in the emergency lane
MyBayar Saman : Frequently Asked Questions
Here is the official MyBayar Saman FAQ.[/su_note]
D. Card FAQ
- Can I pay for the summons online using card?
Yes, you can make payment for the summons online using a valid debit card, credit card and prepaid card.
- How do I ensure that the payment transaction was successful?
There are 3 (three) methods to check if the payment transaction was successful:
- Transaction notification from your card issuing bank sent via short message service (SMS), email or mobile application push notification.
- Payment receipt (online) from MyBayar Saman portal / mobile application.
- Transaction authorisation/approval code from the card payment portal.
- Do I need to inform PDRM or the bank after I have successfully made payment via the MyBayar Saman portal/application?
You do not need to contact PDRM or the bank as the payment information will be updated automatically.
- What types of cards are accepted for payment through MyBayar Saman portal/application?
You can make payment with a Mastercard or Visa debit card, credit card or prepaid card.
- What should I do if the transaction was unsuccessful but my account balance was deducted or my credit card has been charged?
You are advised to contact your card issuing bank to check on the payment status and inform the bank for their further action.
- Why am I still unable to make payment despite having tried several times?
You are advised to contact your card issuing bank to check the status of your card/account. Common reasons for declined transactions are:
- Insufficient balance in the savings/current account linked to the debit card or insufficient usage limit on your credit card account.
- Your payment amount exceeds the daily spending limit set on your card.
- The ‘card not present’ (cardless) usage function for the card has not been activated.
- What should I do if PDRM informs me of unpaid/unsettled summons even though the transaction status was successful?
You may contact PDRM via email [email protected] to confirm the summons payment by providing the required information such as the receipt issued via the MyBayar Saman portal/application.
- Can I request to cancel a successful debit card or credit card transaction?
Any cancellation application must be directed to PDRM; please refer to the terms and conditions of the MyBayar Saman portal/application.
- Is it safe to enter my debit card or credit card information on MyBayar Saman portal/application?
Your card information is safe as MyBayar Saman portal/application is 3-D Secure (3-domain secure) and every transaction performed requires transaction authentication by entering the “One Time Password” (“OTP”) sent to a mobile phone number or mobile application that you had registered with your card issuing bank.
- Who should I contact if I have a problem with a PDRM summons payment?
For any enquiries, please email to [email protected], call the ‘Pusat Panggilan Setempat (Call Centre)’ at 603-22663346/47 or via letter to ‘Pusat Panggilan Setempat, Cawangan Pengurusan Saman, Jabatan Siasatan dan Penguatkuasaan Trafik, Ibu Pejabat Polis Diraja Malaysia, Bukit Aman 50560 Kuala Lumpur’.
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