Melbourne Baggage Handlers Caught Trashing Bags!

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Three baggage handlers at Melbourne Airport were just caught on video trashing bags from a Qantas flight!

Take a look at the viral video, and find out what the facts really are!


Melbourne Baggage Handlers Caught Trashing Bags!

Three baggage handlers at Melbourne Airport were just caught on video trashing bags from a Qantas flight!

In the viral video, the three baggage handlers wearing high-visibility jackets were filmed lifting bags out of Qantas baggage containers before slamming the bags onto the conveyor belt.

One man was seen intentionally lifting a bag over his head to slam it forcefully onto the conveyor belt. He later threw another bag so hard it bounced off the conveyor belt completely.

At least three bags were seen falling off the conveyor belt in that minute-long video.


Melbourne Baggage Handlers Identified + “Stood Down”

The three baggage handlers were identified as employees of Qantas subcontractor Swissport, which provided its “ground handling services” at Melbourne Airport.

In 2021, Qantas outsourced ground handling operations at 10 Australian airports, including Melbourne, to third-party companies like Swissport.

A Qantas spokesperson commented on the viral video, “The behaviour in this video is clearly not acceptable, and our contracted ground handler is conducting an urgent investigation.

They were immediately “stood down” and will not work on Qantas flights again, although it appears that they remain Swissport employees pending an investigation:

Swissport trains and manages all staff to handle customer possessions with care and diligence.

The actions of staff in the video appear to have contravened those service level standards.

As a result, the staff in question have been stood down pending an urgent investigation.

Swissport’s remedial actions aside, this incident demonstrates the need for airports to implement CCTV cameras to watch over baggage handling operations.

Even better if they make those CCTV feeds public, so people waiting for their luggage can see how well their bags are being treated.


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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.


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