Tag Archives: U Mobile

Malaysia To Ban SMS With Personal Details!

Telcos in Malaysia will soon ban SMS messages with personal information, as part of the MCMC’s initiative to prevent scams! Here is what you need to know!

Malaysia To Ban SMS With Personal Details!

On Sunday, 2 July 2023, four Malaysian telcos – Maxis, Celcom, Digital and U Mobile will ban SMS messages containing personal information , as part of the MCMC’s initiative to prevent scams.

In addition to the May ban of SMS links, both local and international users will be prevented from sending any SMS message containing:

personal details
mobile or fixed line phone number
banking details like account number
MyKad number

All SMS messages containing these forbidden items will not be blocked, but their senders won’t be charged for those blocked messages.

No Ban For SMS With Personal Details Via Short Codes

It should be noted that this ban on SMS messages with personal details do NOT apply to businesses using legitimate Enterprise short codes. They will still be allowed to issue SMS messages with URLs (links), phone numbers, and personal details.

Here are the current Enterprise short codes for Celcom and DIGI, from which you “may” continue to receive SMS messages with hyperlinks (URLs) and personal information.

Telco	Enterprise Short Codes
Celcom	CelcomDigi / EASYRELOAD Celcom / CELCOM 2000 / 2901 / 20000 / 78888 28888 / 28882 / 22288 / 28282 / 22888 2001 / 22002 / 22009 / 21888 / 22022 / 22033 / 22162 / 22244 / 22262 / 22990 / 23000 / 23222 / 23777 / 25000 / 25555 / 26664 / 26668 / 26674 / 26680 / 26699 / 27100 / 27200 / 27999 / 28000 / 29888 / 29992 / 29999 / 39131 / 39140 / 39146 / 39170 / 39172 / 39230 / 39231 / 39240 / 39254 / 39258 / 39281 / 39291 / 39442 / 39466 / 39470 / 39471 / 39496 / 39504 / 39505 / 39506 / 39509 / 39513 / 39514 / 39515 / 39518 / 39881 / 39437 / 39132 / 39133 / 39144 / 39162 / 39177 / 39498 / 39502 / 39511 / 39512 / 39495
Digi	CelcomDigi / Digi / DigiRewards 200 / 2901 / 2691 / 5001 / 27676 20000 / 21000 / 28879 / 28888 / 28882 / 22288 / 28282 / 22888

Maxis has 5-digit short codes like 1XXXX, 2XXXX, and 6XXXX, but has chosen to block SMS messages containing personal information from their Enterprise short codes:

In order to prevent individuals from becoming online scam scams, the Malaysia Communication and Multimedia Commission (MCMC) has issued a directive to all telcos on 14 February 2023 to block sending and receiving of short messaging service (SMS) from local, international mobile numbers and applications containing below contents:

URL link and any clickable link e.g. shorten URL; shorten URL;
Request for user’s personal information e.g name, IC number, account number and
Mobile and fixed line number

Blockings are being implemented in stages; started from 2 May 2023 for SMS between individuals; the next and last stage is the blocking of SMS containing the above 3 elements from mobile and applications such as Enterprise SMS service and Maxis IoT SIM from 2 July 2023.

Risky SMS Ban Helpful, But Other Platforms Still A Risk

While this measure is really helpful in reducing scams, the ban is limited to SMS messages. It does not prevent scammers from sending similar scam messages through instant messaging platforms like WhatsApp, Telegram, Facebook Messenger, WeChat, etc.

I should also point out that links are not inherently bad. Links in messages, even SMS messages, are mostly safe.

Perfectly Fine

Clicking on a link to read an article / terms and conditions of a promotion
Clicking on a link to enrol in a promotion which does not require you to log into any website
Clicking on a link to check in for a flight, or get a travel update

However, they can be used to send you to a phishing website which is designed to look like a genuine bank / payment website. Hence, it is critical that you should NEVER log into any website through a link.

NEVER DO THIS

Clicking on a link to log into a bank website
Clicking on a link to make a purchase or payment
Clicking on a link to log into any account / email

Phishing attacks work by tricking you into going into a fake website that looks like the real website. But you still have to log into the fake website to give the scammers your login details.

If you click on a link, and you are asked to login – this is likely a phishing attack. But don’t worry – as long as you refuse to log into any website after clicking on a link, the phishing attack fails.

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Malaysian Telcos Ban SMS Links To Prevent Scams!

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Malaysian telcos have started banning SMS links, as part of the MCMC’s initiative to prevent scams! Here is what you need to know!

Malaysian Telcos Ban SMS Links To Prevent Scams!

On Tuesday, 2 May 2023, four Malaysian telcos – Maxis, Celcom, Digital and U Mobile started banning SMS links, as part of the MCMC’s initiative to prevent scams.

From this day onwards, users will be blocked from sending or receiving SMS with a link. MCMC had earlier issued the directive to all telcos on February 14, 2023, but the ban on SMS links is only now being implemented.

The ban on SMS links is currently not mandatory for all telcos, and is being implemented in phases. Currently, the ban is limited to SMS between individuals.

Businesses using short codes like 6XXXX, 2XXXX and 1XXXX will eventually be banned from including a URL link in their SMS messages. They will be given time to switch to other methods to send promotional messages with links to their customers.

The MCMC has issued a directive to all telcos to block sending and receiving of SMS with URL link. The objective is to prevent users from becoming victims of online scams

MCMC issued the directive to all service providers on Feb 14 and is currently assessing the progress. For now, the block is still not mandatory.

The blocking of person-to-person SMS with URL links will take effect from 2 May 2023. For SMS sent by business via short codes such as 6XXXX, 2XXXX and 1XXXX, this will be done later and specific notification to business users will be sent.

Malaysia Deputy Communications and Digital Minister Teo Nie Ching said in February 2023 that blocking such SMS links will ensure that people won’t click on them and possibly end up as a scam victim.

Only SMS Links Banned, Links Via Other Platforms Still A Risk

While this measure is really helpful in reducing scams, the ban is limited to SMS links. Scammers can still send links through instant messaging platforms like WhatsApp, Telegram, Facebook Messenger, WeChat, etc.

That does not mean that links are inherently bad. Links in messages, even SMS messages, are mostly safe.

Perfectly Fine

Clicking on a link to read an article / terms and conditions of a promotion
Clicking on a link to enrol in a promotion which does not require you to log into any website
Clicking on a link to check in for a flight, or get a travel update

NEVER DO THIS

Clicking on a link to log into a bank website
Clicking on a link to make a purchase or payment
Clicking on a link to log into any account / email

Phishing attacks work by tricking you into going into a fake website that looks like the real website. But you still have to log into the fake website to give the scammers your login details.

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Sources : Maxis + U Mobile Decline 5G Network Stake!

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Sources have confirmed that both Maxis and U Mobile do not plan to take up a stake in DNB – the government-owned 5G agency!

Here is what you need to know, and what it means for 5G adoption in Malaysia!

Sources : Maxis + U Mobile Decline 5G Network Stake!

Sources just confirmed to Reuters that both Maxis and U Mobile do not plan to take up a stake in Digital Nasional Berhad (DNB) – the government-owned 5G agency.

According to three people familiar with the matter, Maxis and U Mobile do not see any benefit in becoming a minority shareholder of DNB, but they will remain in talks to gain access to the DNB 5G network.

It is possible that Maxis and U Mobile made this decision to pressure the government into allowing a second 5G service to be setup.

One source said, “[The parties] will have to try and restructure the deal”.

But until one side acquiesces, the rollout of 5G for most consumers in Malaysia will be further delayed.

Maxis + U Mobile Is Out, Will Other Networks Buy 5G Stake In DNB?

Maxis, U Mobile, Celcom and DiGi had earlier proposed to take a majority stake in DNB, but that was rejected by the government.

So the four main mobile network operators are now lobbying for a second 5G network – the Dual Wholesale Network (DWN) model, instead of a single whole network controlled by DNB.

With Maxis and U Mobile out, the Malaysian government’s plan to sign agreements with the other mobile networks has been disrupted.

In fact, the deadline ends today (Wednesday, August 31, 2022) for the six mobile network operators in Malaysia to agree on whether to take a combined 70% stake in DNB.

Until now, only Telekom Malaysia and YES – the two smaller telcos – have signed up with DNB to provide 5G access, with TM still running tests, while YES offering very limited 5G coverage in Kuala Lumpur, Putrajaya and Cyberjaya.

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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FREE 1GB Internet Now Extended To Full 24 Hours!

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All five Malaysian telcos finally agreed to extend the daily free 1GB Internet to the full 24 hours! Here are the details!

FREE 1GB Internet For COVID-19 Lockdown!

As part of the Short-Term Economic Recovery Plan (ERP) announced by the Malaysian government, every Malaysian resident were given 1GB of free Internet every day during the COVID-19 lockdown.

However, they only provided the 1GB of free Internet from 8 AM until 6 PM daily. Presumably because it’s meant for working and learning at home.

FREE 1GB Internet Now Extended To Full 24 Hours!

Some three weeks after Malaysia started its economic recovery, all five Malaysian telcos finally agreed to let people use the daily Internet quota after 6 PM.

Maybe they finally realised that working and learning at home doesn’t actually stop at 6 PM…

Free 1GB Internet Now Usable For Full 24 Hours

Celcom, Digi, Maxis, U Mobile and Telekom Malaysia announced that, effective immediately, the free daily 1GB Internet would be usable for the full 24 hours.

Free 1GB Internet Daily, Until 31 December

They also confirmed that the daily free 1GB Internet will be provided until 31 December 2020.

This daily complimentary 1GB Internet quota is on top of your existing plan’s Internet quota.

If you normally receive 1GB of Internet for a month, this will give you 31GB of Internet for the whole month – 1GB + 30GB (in a month with 30 days).

For Work + Learning, Not For Play

The daily 1GB Internet quota can be used for everything, except social media, video streaming, gaming and music streaming.

Free Access To Essential Services

On top of the daily 1GB Internet quota, all five telcos will provide free and unlimited access to essential COVID-19 related apps and services, like :

MySejahtera and MyTrace apps
CPRC Hotline
Malaysia Ministry of Health and World Health Organization websites

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HUAWEI Mate 30 Pro 5G : Malaysia Telco Deals!

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HUAWEI just launched the Mate 30 Pro 5G, and here are the Malaysia telco deals at a glance! Find out what your telco is offering, and compare it against the other telcos!

HUAWEI Mate 30 Pro 5G

The HUAWEI Mate 30 Pro 5G is built around the brand new Kirin 990 platform, with a triple-tier architecture :

two ARM Cortex-A76 high-performance cores at 2.86 GHz
two ARM Cortex-A76 sustained performance cores at 2.36 GHz
four ARM Cortex-A55 low-power cores at 1.95 GHz

It also comes with a powerful 16-core ARM Mali-G76 GPU, and a new Da Vinci neural architecture.

The 4G model comes with 2 NPUs – 1 big + 1 small, but the 5G model will have 3 NPUs – 2 big + 1 small. This should give the 5G model a significant boost in AI capabilities.

In the front, it has a 32 MP selfie camera, but in the back, it features a new SuperSensing Quad Camera that consists of :

a 40 MP SuperSensing main camera (f/1.6)
a 8 MP telephoto camera with 3X optical zoom (f/2.4)
a 40 MP ultra-wide camera (f/1.8)
a 3D Time-of-Flight camera

The HUAWEI Mate 30 Pro 5G is powered by a large 4,500 mAh battery, and supports 40 W wired charging, and 27 W wireless charging.

HUAWEI Mate 30 Pro 5G vs 4G Specifications

Specifications	HUAWEI Mate 30 Pro (5G)	HUAWEI Mate 30 Pro (4G)
Display	6.53-inch OLED display – 1176 x 2400 pixels (~409 ppi) – HDR10 + DCI-P3 colour gamut
Protection	Gorilla Glass 6 + IP68
Operating System	Android 10 with EMUI 10
System Platform	HiSilicon Kirin 990 5G	HiSilicon Kirin 990
CPU	2 x ARM Cortex-A76 cores (2.86 GHz) 2 x ARM Cortex-A76 cores (2.36 GHz) 4 x ARM Cortex-A55 cores (1.95 GHz)
NPU	2 Big Cores + 1 Tiny Core	1 Big Core + 1 TinyCore
GPU	ARM Mali-G76 MC16
RAM	8 GB LPDDR4x
Storage	256 GB UFS 3.0 storage NM Card (up to 256 GB)
Front Camera	32 MP with f/2.0 lens 3D ToF camera
Rear Cameras	40 MP main camera (f/1.6) 8 MP 3X telephoto camera (f/2.4) 40 MP ultra-wide camera (f/1.8) 3D ToF Camera
Connectivity	5G : NSA and SA modes 4G : LTE Wi-Fi : 802.11a/b/g/n/ac Bluetooth : BT5.0 USB : USB 3.1 Type C	5G : NA 4G : LTE Wi-Fi : 802.11a/b/g/n/ac Bluetooth : BT5.0 USB : USB 3.1 Type C
Fingerprint Sensor	Yes, In Display
Other Sensors	Accelerometer, gyro, proximity, barometer, compass
Battery	4,500 mAh 40 W wired charging 27 W wireless charging
Dimensions	73.1 mm wide 158.1 mm tall 8.8 mm thick
Weight	198 g

HUAWEI Mate 30 Pro 5G : Malaysia Telco Deals!

The HUAWEI Mate 30 Pro 5G has a recommended retail price of RM 4,199 (~S$1,409 / ~US$1,009 / ~£779 / ~A$1,519) here in Malaysia, and comes with exclusive gifts worth RM 537 :

HUAWEI Wireless In-Car SuperCharge charger
HUAWEI Care (1-year extended warranty)

And here are the four Malaysia telco deals for the Mate 30 Pro 5G :

Telco	Best Deal	Alternate
Celcom	EasyPhone : RM 99 per month	Platinum Plus : RM 1,458 one-time
UMobile	HERO P139 : RM 1,599 one-time	HERO P99 : RM 1959 one-time
Maxis	Zerolution : RM 99 per month	–
Digi	PhoneFreedom 365 : RM 68 per month	–

If you prefer to purchase the Mate 30 Pro 5G outright though, here are some great deals :

Store	Price	Free Gifts
DirectD	RM 4199	HUAWEI Care HUAWEI SuperCharge wireless in-car charger HUAWEI SuperCharge car charger HUAWEI Soundstone CM51 HUAWEI Body Scale HUAWEI CM510 Bluetooth Speaker
Gadgets House	RM 4199	HUAWEI Care HUAWEI SuperCharge wireless in-car charger HUAWEI Mate 30 Pro case HUAWEI Smart Band 3 HUAWEI Mini Bluetooth Speaker
HUAWEI Premium Store	RM 4199	HUAWEI Care HUAWEI SuperCharge car charger HUAWEI Body Scale

This is really the best time ever to purchase the HUAWEI Mate 30 Pro 5G smartphone!

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HUAWEI Mate 30 Pro 5G : Price + Launch Deal In Malaysia!

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Get ready to buy the HUAWEI Mate 30 Pro 5G this week! Here is EVERYTHING you need to know about its specifications, price and availability in Malaysia!

HUAWEI Mate 30 Pro 5G

The HUAWEI Mate 30 Pro 5G is built around the brand new Kirin 990 platform, with a triple-tier architecture :

two ARM Cortex-A76 high-performance cores at 2.86 GHz
two ARM Cortex-A76 sustained performance cores at 2.36 GHz
four ARM Cortex-A55 low-power cores at 1.95 GHz

It also comes with a powerful 16-core ARM Mali-G76 GPU, and a new Da Vinci neural architecture.

The 4G model comes with 2 NPUs – 1 big + 1 small, but the 5G model will have 3 NPUs – 2 big + 1 small. This should give the 5G model a significant boost in AI capabilities.

In the front, it has a 32 MP selfie camera, but in the back, it features a new SuperSensing Quad Camera that consists of :

a 40 MP SuperSensing main camera (f/1.6)
a 8 MP telephoto camera with 3X optical zoom (f/2.4)
a 40 MP ultra-wide camera (f/1.8)
a 3D Time-of-Flight camera

The HUAWEI Mate 30 Pro 5G is powered by a large 4,500 mAh battery, and supports 40 W wired charging, and 27 W wireless charging.

HUAWEI Mate 30 Pro 5G vs 4G Specifications

Specifications	HUAWEI Mate 30 Pro (5G)	HUAWEI Mate 30 Pro (4G)
Display	6.53-inch OLED display – 1176 x 2400 pixels (~409 ppi) – HDR10 + DCI-P3 colour gamut
Protection	Gorilla Glass 6 + IP68
Operating System	Android 10 with EMUI 10
System Platform	HiSilicon Kirin 990 5G	HiSilicon Kirin 990
CPU	2 x ARM Cortex-A76 cores (2.86 GHz) 2 x ARM Cortex-A76 cores (2.36 GHz) 4 x ARM Cortex-A55 cores (1.95 GHz)
NPU	2 Big Cores + 1 Tiny Core	1 Big Core + 1 TinyCore
GPU	ARM Mali-G76 MC16
RAM	8 GB LPDDR4x
Storage	256 GB UFS 3.0 storage NM Card (up to 256 GB)
Front Camera	32 MP with f/2.0 lens 3D ToF camera
Rear Cameras	40 MP main camera (f/1.6) 8 MP 3X telephoto camera (f/2.4) 40 MP ultra-wide camera (f/1.8) 3D ToF Camera
Connectivity	5G : NSA and SA modes 4G : LTE Wi-Fi : 802.11a/b/g/n/ac Bluetooth : BT5.0 USB : USB 3.1 Type C	5G : NA 4G : LTE Wi-Fi : 802.11a/b/g/n/ac Bluetooth : BT5.0 USB : USB 3.1 Type C
Fingerprint Sensor	Yes, In Display
Other Sensors	Accelerometer, gyro, proximity, barometer, compass
Battery	4,500 mAh 40 W wired charging 27 W wireless charging
Dimensions	73.1 mm wide 158.1 mm tall 8.8 mm thick
Weight	198 g

HUAWEI Mate 30 Pro 5G Colour Options

The HUAWEI Mate 30 Pro is available with either a glass or vegan leather back, with these colour options :

Glass : Emerald Green, Space Silver, Cosmic Purple, Black
Vegan Leather : Forest Green and Orange

At the moment, we have no idea what colours are really available at launch. We will keep you updated as we know more!

HUAWEI Mate 30 Pro Price + Deal!

The HUAWEI Mate 30 Pro 5G will retail for RM 4,199 (roughly US$1,019 / £776 / A$1,523 / S$1,399) from 7 February 2020 onwards, at :

HUAWEI online stores / retailers : RM 4199 | RM 4199 | RM 4199
all HUAWEI Experience Stores nationwide
Maxis, Celcom and U Mobile
Digi (soon)

Every purchase of the Mate 30 Pro 5G will come with these exclusive gifts worth RM 537 :

HUAWEI Wireless In-Car SuperCharge charger
HUAWEI Care (1-year extended warranty)

On top of that, these online retailers are offering even sweeter deals for pre-orders / early bird purchases :

Store	Price	Free Gifts
DirectD	RM 4199	HUAWEI Care HUAWEI SuperCharge wireless in-car charger HUAWEI SuperCharge car charger HUAWEI Soundstone CM51 HUAWEI Body Scale HUAWEI CM510 Bluetooth Speaker
Gadgets House	RM 4199	HUAWEI Care HUAWEI SuperCharge wireless in-car charger HUAWEI Mate 30 Pro case HUAWEI Smart Band 3 HUAWEI Mini Bluetooth Speaker
HUAWEI Premium Store	RM 4199	HUAWEI Care HUAWEI SuperCharge car charger HUAWEI Body Scale

So this is really the best time ever to purchase the HUAWEI Mate 30 Pro 5G smartphone!

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Maxis And Celcom Tops 2019 Opensignal Report!

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The 2019 Opensignal Malaysian Mobile Network Experience report reaffirmed that Maxis and Celcom continue to dominate the Malaysian mobile network market over the other four players- Digi, U Mobile, Unifi and Yes.

Find out more about the 2019 Opensignal report findings, and what it means for your mobile network experience in Malaysia!

The 2019 Opensignal Malaysian Mobile Network Experience Report

The 2019 Opensignal Malaysian Mobile Network Experience report was compiled from over 1.9 billion measurements collected from over 744, 691 devices using the Opensignal app in Malaysia. The report covered a 3-month period from December 2019 through February 2019.

In t which was compiled over a 3 month period (December 2018-February 2019), Maxis and Celcom has emerged winners ahead of their rivals Digi, U Mobile, Unifi and Yes.

The 2019 Opensignal Key Findings

The 2019 Opensignal Malaysian Mobile Network Experience report clearly showed that Maxis and Celcom are very much ahead of their other rivals in the Malaysian mobile network market.

Here are the key findings from the 2019 Opensignal report :

Maxis and Celcom are almost equal in distancing themselves from the other four telco operators such as Digi, U Mobile, Unifi and Yes.
Maxis won the Download Speed Experience category with an average connection of 17.9 Mbps
Celcom won the Upload Speed Experience with an average connection of 6.3 Mbps.
Maxis and Celcom were the only two operators to earn Good ratings in the video application metric; DiGi, U Mobile and Unifi all had either Fair or Poor ratings.

2019 Opensignal Regional Performance

The 2019 Opensignal report also showed the regional performance of Malaysia’s mobile operators in 11 Malaysian regions/cities with some rather unique results, such as;

In the 4G Availability metrics, Yes was the clear winner in Kuala Lumpur and Seberang Perai / Penang with scores above 95% – an exceptional level of LTE access.
Celcom had 4G Availability scores above 90% in Alor Setar, Ipoh, Johor Baharu, Kuala Lumpur, Kuala Terengganu, Malacca and Seberang Perai/Penang.
In Ipoh, all five operators improved on their national Upload Speed Experience results while in Download Speed Experience, there were significant increases from four of the operators over their national averages.

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Huawei AppGallery Offers Direct Carrier Billing!

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Huawei AppGallery now offers direct carrier billing with partners like DiGi, Hotlink, Maxis and U Mobile!

Find out how this new payment option can transform your mobile experience!

Huawei AppGallery Offers Direct Carrier Billing!

HUAWEI’s global network is built on 20 years of expertise in the telecom industry and is dedicated to delivering the latest technological advances to consumers around the world.

In its latest move, Huawei AppGallery announces direct carrier billing partnerships with DiGi, Hotlink, Maxis, and U Mobile.

This service offers subscribers of the telco companies the purchase of digital content through its own online app.

Huawei smartphone users can experience smooth, quick and convenient payment process on Huawei AppGallery by enabling DiGi, Hotlink, Maxis, and U Mobile users to be charged through direct carrier billing.

Play First, Pay Later!

This direct carrier billing through Huawei AppGallery will allow users of the said 4 telco carrier companies to purchase a wide range of in-app products such as games and customized themes through their postpaid accounts. The final online bill will be paid through their monthly phone bill.

The payment integration provides telco companies and app merchants an all-in-one mobile ecosystem that is seamless and secure for Huawei smartphone users.

The direct carrier billing service aims to enhance customer experience and empower users with more control of their spending habits on apps.

Be Rewarded When You Use Huawei AppGallery!

Huawei smartphone users can also enjoy rewards using the easy payment method. With any in-app purchases of games on AppGallery Carnival Collection or any themes of Carnival Themes collection on Huawei Themes App, Huawei smartphone users can enjoy rewards, discounts and offers from Lazada, Starbucks and many more.

Stay Tuned For More!

Stay tuned for more up updates on The Huawei AppGallery Carnival that is currently running now until 31 December 2018.

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The U Mobile HERO+HERO Promotion Revealed!

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KUALA LUMPUR, 16th APRIL 2018 – The latest U Mobile HERO+HERO promotion enables all current U Mobile postpaid HERO users to apply for a second HERO line at a 50% discount! Get the full details below!

The U Mobile HERO+HERO Promotion

Under the new U Mobile HERO+HERO promotion, current HERO P70, P98, Unlimited HERO P78, P79 and P99 customers will be able to apply for a 2nd HERO line at 50% off.

The HERO lines that are applicable for the 50% off promotion are P48, P68, P79 and P99. With this new promotion, customers may subscribe for a 2nd line for as low as RM24 per month for a twelve-month period.

HERO Postpaid Plan	P48	P68	P79	P99
Original Price	RM48	RM68	RM79	RM99
HERO+HERO Promotional Price	RM24	RM34	RM39.50	RM49.50

For example, if you are currently subscribed to the Unlimited HERO P79 postpaid plan and apply for the HERO P99 as your second line, you will only pay RM 148.50 for both lines. In short, you save RM 594 in a year.

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If you are currently subscribed to the Unlimited HERO P48 postpaid plan and apply for the HERO P48 as your second line, you will only pay RM 72 for both lines. In short, you save RM 288 in a year.

GOLIFE 10 Micro Insurance

On top of the promotion, eligible HERO+HERO promotion customers will also get to enjoy 3 months complimentary subscription of GOLIFE 10, the telco’s first life micro insurance product. The customer who qualifies for this GOLIFE 10 subscription will receive an SMS to opt-in to the life micro insurance.

U Mobile HERO+HERO Availability

The U Mobile HERO+HERO postpaid promotion is available from now until 31 July 2018 at all U Mobile stores nationwide.

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U Mobile WeChat Go SIM – Unlimited Data For Chinese Tourists!

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KUALA LUMPUR, 5^th December 2017 – U Mobile today announced a partnership with WeChat to launch the U Mobile WeChat Go SIM. This new prepaid SIM will offer Chinese tourists unlimited data to enjoy social messaging on the WeChat app and free Lingcod TV subscription whilst having unlimited data to stream over 100,000 hours of high-definition movies, documentaries, and educational content out of China.

The U Mobile WeChat Go SIM

The new U Mobile WeChat Go SIM will be the only WeChat Go cobranded prepaid SIM in the country and it is packed with other value-added services including 1GB of free roaming data for Singapore, Thailand and Indonesia and 60 minutes’ worth of IDD calls to China or calls made in Malaysia.

The launch of U Mobile WeChat Go SIM is very timely as the Malaysian Tourism and Culture Ministry is targeting to attract eight million Chinese tourists by 2020. With more and more tourists from China visiting Malaysia, the U Mobile prepaid WeChat Go SIM is well positioned to meet all their connectivity demands.

“U Mobile is constantly coming up with unlimited ideas for our customers. With the new U Mobile WeChat Go SIM, possibilities are endless as the whole WeChat ecosystem goes beyond just social messaging. Together with WeChat, we will work on packing even more benefits like mobile commerce into the WeChat Go SIM not just for Chinese tourists but for anyone who is a user of WeChat,” said Jasmine Lee, Chief Marketing Officer, U Mobile.

“We are delighted to begin our partnership with U Mobile to offer Chinese travellers an enhanced mobile experience in Malaysia,” said WeChat. “Through our network of partners like U Mobile, we would like to introduce WeChat’s ecosystem to the market and give WeChat users more value-added services.”

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The U Mobile WeChat Go SIM Price & Availability

U Mobile WeChat Go SIM will be available from 6 December 2017, and Chinese tourists may opt to purchase the prepaid SIM pack from Sunway Media retailers in China prior to travelling. The SIM card will also be available at 138 U Mobile outlets in Malaysia as well as the various international airports in the country such as KLIA and KLIA 2.

Price	RM 36.40 (China Pack) RM 38 (Malaysia Pack)
Validity	15 days
Unlimited local data access to WeChat and Lingcod TV	Yes
Local data limit	5 GB
Roaming usage in 4 countries	1 GB
Local SMS	Free
Local Talktime	60 minutes
IDD Calls to China	60 minutes

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The U Mobile Unlimited HERO P99 Plan Revealed!

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KUALA LUMPUR, 29^th NOVEMBER 2017 – U Mobile today launched Unlimited HERO P99, its latest postpaid plan. Here are the full details!

The U Mobile Unlimited HERO P99 Plan Revealed!

At just RM99 per month, customers will enjoy unlimited data with no speed cap, free 30GB data for hotspot or for sharing with up to 3 ‘Share 20’ member lines as well as unlimited local calls to all networks.

In short, Unlimited HERO P99 customers will no longer have to worry about how much data they are using to stream, browse, social share or chat as everything is unlimited!

The Unlimited HERO P99 plan is available from today.

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U Mobile’s Unlimited Services

Call-Onz™	:	Unlimited calls to all networks
App-Onz™	:	Unlimited data to access Facebook, Twitter, and Instagram
Game-Onz™	:	Unlimited data for gaming
Music-Onz™	:	Unlimited music streaming with Apple Music, Spotify, Tidal, and 17 other partners
Video-Onz™	:	Unlimited video streaming with YouTube, Netflix, Viu, iflix, and other partners
Waze	:	Unlimited data for Waze

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U Mobile Terminates RAN Share Agreement With Maxis

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U Mobile has notified Maxis that it is terminating their RAN share agreement. The termination will be completed by December 2018. Here is their official statement on the RAN share agreement :

U Mobile Terminates RAN Share Agreement With Maxis

With our growing subscriber base, U Mobile has decided that it will be more appropriate to focus on expanding our own network, especially with the additional spectrum of 2 x 15 MHz of 1800 MHz bands and 2 x 5 MHz of 900 MHz bands that were awarded by the government last year.

The additional 1800 MHz was made available on 1 April 2017 whilst the 900 MHz will be made available on 1 July 2017. We are currently upgrading our owned networks progressively to support these new spectrum bands so that our customers can enjoy an enhanced network experience when the spectrum bands are turned on and the upgrade is complete.

This notice to terminate the RAN share agreement is not expected to impact our customers’ network experience or our service quality to our customers. We expect to be able to replace the RAN share sites within the stipulated timeline as we continue with our planned network investment program. U Mobile customers can look forward to an enhanced network experience and coverage once the exercise is complete.

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U Mobile Launches 4.5G Service In Johor Bahru

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JOHOR BAHRU, 23 May 2017 – U Mobile today announced that it is the first telco to commercially launch 4.5G service on 1800 MHz and 2600 MHz in Malaysia, starting with Johor Bahru. U Mobile customers in Johor Bahru will now enjoy twice the speed of 4G on supporting devices such as the Huawei P10 Plus (Amazon | Lazada).

U Mobile 4.5G Service Launched In Johor Bahru

Wong Heang Tuck, CEO of U Mobile, was in Johor Bahru today to mark the launch of 4.5G service in the southern city. “U Mobile is very excited to be able to launch 4.5G service in Johor Bahru. From today, customers in Johor Bahru will enjoy significant enhancement in their user experience. For those who are using smartphones that support 4.5G service such as Huawei P10 Plus (Amazon | Lazada), the enhancement will be even more significant with up to twice the speed of 4G, making their experiences in streaming, downloading and browsing so much faster and better.”

Heang Tuck also shared that the telco is making a huge investment to upgrade its network to 4.5G this year. “U Mobile’s Capex investment will exceed RM1 billion this year. Most of it will go into the rollout of additional spectrum awarded by the government last year. The additional 1800 MHz was made available recently whilst the 900 MHz will be made available on 1 July 2017. With the additional spectrum, our capacity will increase vastly and our spectrum per user ratio is the highest in the market today. Apart from spectrum rollout, the Capex investment is also going into the enhancement of our network service to 4.5G. In short, all U Mobile customers will experience a dramatic difference in their mobile experience this year, starting with Johor Bahru, Ipoh, Penang and Klang Valley.”

During the launch, Heang Tuck revealed that U Mobile collaborated with Huawei to be the first to make 4.5G service commercially available on 1800 MHz and 2600 MHz to customers.

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Abraham Liu Kang, CEO of Huawei Malaysia, said, “We are delighted that Malaysian customers can now experience a better and faster mobile broadband service based on 4.5G technologies. The new service not only allows customers to enjoy new initiatives like high definition (HD) video whenever and wherever they are, it is also a key stepping stone for the realisation of Internet of Things (IoT). We look forward to working with U Mobile and other industry partners to bring new and innovative services to more customers and vertical sectors in the near future.”

The telco recently launched a new postpaid plan called Unlimited Hero P78, offering unlimited high speed data, unlimited calls to all networks and free 5GB for roaming every month in selected countries. U Mobile also entered into a telco-assurance partnership agreement with Sun Life Malaysia last week to offer microinsurance. It is the first mobile service provider to offer such a service and it will be available from October this year.

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U Mobile Unlimited Hero P78 Postpaid Plan Revealed!

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KUALA LUMPUR, 16TH MAY 2017 – U Mobile has launched a brand new postpaid plan called Unlimited Hero P78 at its ‘Unlimited Ideas’ creative showcase today.

The U Mobile Unlimited Hero P78 Postpaid Plan

The new plan is another initiative from the telco to enable its customers to truly enjoy their passions via their smartphone any day, without ever having to monitor their data usage as it comes with unlimited high-speed data. On top of that, Unlimited Hero P78 customers will also never need to cut short conversations with their loved ones or friends as calls to all networks are unlimited, via Call-Onz. All these benefits are available to customers at just RM78 a month.

Jasmine Lee, Chief Marketing Officer shared that U Mobile is confident that the plan is the best yet in the market for smartphone users in Malaysia today. “U Mobile is all about coming up with unlimited ideas so that our customers’ passions may be fulfilled. With our latest Unlimited Hero P78, we’ve deliberately kept it really simple. With smartphones becoming more powerful each day, customers are also finding new ways to use their data every day. Hence, we decided to offer our customers continuous high-speed data to do whatever they like, whenever they want.”

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She added that the benefits do not end with just data. “Aside from unlimited high-speed data, Unlimited Hero P78 also offers Call-Onz, which gives our customer unlimited calls to all networks. All the usage freedom, be it data or calls, is available any day, anytime at just RM78 a month. You really cannot beat that!”

Apart from unlimited data and calls, Unlimited Hero P78 is also bundled with Roam-Onz, a new service which gives customers 5GB of free high-speed data to roam in 12 selected countries such as South Korea, India and Australia.

Unlimited Hero P78 is available to customers from today for a limited time only.

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U Mobile Set To Offer Sun Life Micro Insurance

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KUALA LUMPUR, 18^th MAY 2017 – U Mobile and Sun Life Malaysia today announced their partnership to provide telco-assurance to U Mobile’s base of over five million customers.

U Mobile Set To Offer Sun Life Micro Insurance

The collaboration is significant for two reasons. Firstly, it will be the first time that life insurance is offered to mobile customers in Malaysia via a telco service provider. Secondly, it is also the first time Malaysians will be able to apply, subscribe and manage their life insurance coverage entirely via their mobile phone, if they are a U Mobile customer.

During the Memorandum of Understanding (MoU) signing ceremony, U Mobile’s Chief Executive Officer, Wong Heang Tuck, shared that the telco is very driven by its customers’ passion and has an unlimited list of ideas on how to benefit customers.

He pointed out that insurance coverage is just one of the many services the telco will be launching this year. “We believe that all our customers would want to have unlimited peace of mind during their time of need. As a start, we will be partnering with Sun Life Malaysia to offer life microinsurance which provides necessary and adequate protection at low monthly premiums.”

Heang Tuck added that Sun Life Malaysia is the ideal life insurance partner, “Sun Life Malaysia not only shares our challenger mindset, but also has extensive expertise in insurance product innovation which we can tap into. Together, we will be able to offer products that are suitable yet financially accessible.”

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Also present at the signing ceremony was Raymond Lew, Chief Executive Officer and President / Country Head of Sun Life Malaysia. He echoed Heang Tuck’s enthusiasm about the partnership, and stated that five out of every 10 Malaysians do not have life insurance coverage.

The collaboration with U Mobile not only increases the awareness of the importance of life insurance among Malaysians, but also increases the accessibility for customers to purchase insurance products.

U Mobile will be making Sun Life Malaysia microinsurance products available to its customers from October 2017.

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KidZ & Tech 2.0 – The Future Rebooted At KidZania

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To inspire greater interest in technology and its varied applications, KidZania Kuala Lumpur just announced KidZ & Tech 2.0: The Future Rebooted with partners VR Lab Bhd, U Mobile Sdn Bhd, Gleneagles Kuala Lumpur and Canon Marketing (Malaysia) Sdn Bhd.

KidZ & Tech 2.0 – The Future Rebooted At KidZania

From 16 May – 24 June 2017, daily interactive workshops and hands-on activities bring technology to life, in line with KidZania’s mission to help children “Learn Life Today”.

These activities, powered by the programme partners, engage children and showcase technology in different ways:

Virtual Reality with VR Lab Bhd: Using specially-designed goggles, children get to completely immerse themselves in a computer-generated, 3-dimensional 360-degree environment; with the help of an advanced control system, they get to touch and interact with items in this environment as though they are real.

360-degree Photo-Taking with U Mobile Sdn Bhd: Get creative with a smartphone – just remain in a single standing position and turn a full 360-degrees circle to take a great photo, which will be shared on the KidZania Kuala Lumpur Facebook page! Choose from Street View, Surround Shot or use the Photo Sphere mode.
Augmented Reality Colouring: Bridge the gap between static pages and animated characters – children can watch their colouring sheet come alive beyond the page with the Stabilo 3D Colors app.

Coding: Children will be guided to build their own Star Wars galaxy with code and to design their own game, such as programming BB-8 to collect scrap metal using blocks or Javascript…all in the span of 30 minutes.

Meanwhile, on weekends, children get to enjoy two additional activities – the family-friendly Mystery Skype on weekends where a mystery caller will provide clues for children and parents so they can guess the identity of the caller; and sessions on Kahoot!, the popular learning game, where children will get to test their knowledge on KidZania Kuala Lumpur.

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Grab This Discount Code!

Don’t miss out on all the excitement at the KidZania Kuala Lumpur KidZ & Tech 2.0: The Future Rebooted (16 May – 24 June 2017) – for a limited time, get a 40% discount on tickets with the promo code KZKT40 in the KidZania Kuala Lumpur online ticketing engine.

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The U Mobile Partnership With Ed Sheeran & Other Music Festivals!

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5^th May 2017 – U Mobile, driven by their customers’ passion for music, has created Unlimited Ideas for customers to groove right through the year. The Unlimited Ideas Groove Calendar kicks off with Urbanscapes 2017, the quintessential music, arts and culture festival that starts tonight and will run every weekend throughout the month until 21^st May 2017. Other highlights include the intimate Upfront concert series, Good Vibes Festival and the highly anticipated Ed Sheeran’s Malaysia Tour.

U Mobile Urbanscapes

Presented by U Mobile, this year’s Urbanscapes’ theme is #RediscoverKL. In its 15^th year, Urbanscapes will be packed with music and performance art, as well as art installations. In addition, this much anticipated festival will also feature talks, thematic markets, workshops, experiential and interdisciplinary events headlined by home-grown, regional and international artists including Clean Bandit, Mew, Yellow Fang and Kyoto Protocol.

At the festival, U Mobile customers will get an exclusive experience through these exciting benefits:

Early bird ticket prices

U Mobile customers can enjoy early bird ticket pricing for select shows at Urbanscapes. This exclusive promo can be redeemed by customers on the MyUMobile app.

Exclusive U Mobile x Urbanscapes 2017 merchandise
U Mobile customers will receive the merchandise whilst stock lasts.
Grab Discounts

U Mobile customers will receive RM15 off Grab rides to and from key Urbanscapes locations like Urbanscapes House @ 2 Hang Kasturi, KL Live and The Bee, Publika. Each customer can redeem up to two (2) rides daily from 5^th May – 21^st May 2017 to and from the three aforementioned venues. Customers can claim this super promo by downloading a unique code from the MyUMobile app.

U Mobile Charging Station & Photo Wall

Urbanscapes attendees have a dedicated charging station to recharge their phones and also a photo wall for them to snap wefies, selfies and #OOTDs against.

U Munchies

U Mobile customers will get to enjoy F&B promos whenever they see the “U Munchies” sign displayed at various venues and from various merchants taking part in Urbanscapes 2017. To redeem the U Munchies deal, customers need to download the voucher code from the MyUMobile app.

U Mobile Upfront

Presented by U Mobile, Upfront features established and up-and-coming acts from around the globe in the intimate space of The Bee, Publika – bringing fans closer to their favourite musicians for an unforgettable live experience. The next show on 19^th July 2017, will feature London-based duo, Oh Wonder. Previously, Upfront has featured The Temper Trap, Grimes and The Vaccines.

For Upfront shows, U Mobile customers will get to enjoy:

Early bird ticket prices throughout the ticket sales period
This exclusive promo can be claimed by U Mobile customers on the MyUMobile app.
Grab Discounts

U Mobile customers will receive RM15 off Grab rides to and from The Bee, Publika on the event day. Customers can claim this super promo by downloading a unique code from the MyUMobile app.

U Mobile Charging Station & Photo Wall

Upfront attendees have a dedicated charging station to recharge their phones and also a photo wall for them to snap wefies, selfies and #OOTDs against.

U Munchies

U Mobile customers will get to enjoy F&B promos whenever they see the “U Munchies” sign displayed at The Bee, Publika. To redeem the U Munchies deal, U Mobile customers need to download the voucher code from the MyUMobile app.

Good Vibes Festival 2017

Launched in 2013, Good Vibes Festival has drawn a loyal following of music enthusiasts with their showcase of international, regional and local music acts. With a past line-up that included alternative rock idols The Smashing Pumpkins, electronic music stars Disclosure and indie rockers The 1975, Good Vibes has cemented its reputation as one of the best events the country has to offer.

This year, Good Vibes is scheduled to take place on 12^th and 13^th August 2017. U Mobile customers can look forward to:

Exclusive ticket giveaways
Special U Mobile price for festival tickets
Backstage passes where one can meet and greet the artists and catch their performances from the side of stage.

Ed Sheeran’s Malaysia Tour

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The ÷ (Divide) Tour is the third world concert tour by English singer-songwriter and musician, Ed Sheeran, in support of his third studio album, ÷ (Divide).

The tour will celebrate the tremendous success the Grammy-winning singer has had with his third LP, including the number 1 Billboard Hot 100 debut of “Shape of You,” which has topped the chart for six weeks so far, while second single “Castle on the Hill” entered at number 6, making Ed the first artist to ever have two singles make simultaneous top 10 debuts in the chart’s 58-year history. , ÷ (Divide) also broke the 1 billion YouTube views mark just two days after its release.

Full benefits for the upcoming major music events such as Good Vibes Festival and Ed Sheeran’s Tour in Malaysia will be unveiled on the U Mobile website in June 2017.

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U Mobile HERO P38 Offers Unlimited Calls & Data For RM38!

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KUALA LUMPUR, 13 APRIL 2017 – From today, U Mobile postpaid customers will be able to enjoy unlimited data and calls from RM38 through the new postpaid plan, HERO P38. This latest postpaid plan will also include Call-Onz – unlimited calls to all networks.

The U Mobile HERO P38 Plan

Like its predecessors, HERO P38 has no restrictions on when the calls and high speed data may be enjoyed – so whether it is a weekday or a weekend, regardless if you are on 2G, 3G or 4G network, you are getting the best value data experience out there as the postpaid plans starts from just RM38 only. It means customers may enjoy unlimited data for music streaming, social networking, Waze and even video streaming with our partners without ever using their data.

On top of that customers are able to tether without worry. For customers who want more, U Mobile will be introducing another HERO Postpaid Plan called HERO P48 on 17 April 2017. Apart from Call-Onz and unlimited data for App-onz, Music-Onz and Waze, customers will get additional 5 GB for Video-Onz. The total experience is available to customers at just RM48.

Call-Onz: Unlimited calls to all networks
App-Onz : Free unlimited data to access Facebook, Twitter and Instagram
Music-Onz: Free unlimited music streaming with Apple Music, Spotify, tidal and 17 other partners
Video-Onz: Free unlimited video streaming with YouTube, Netflix, Viu, iflix and 20 other partners
Waze: Free unlimited data for Waze

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U MOBILE New Prepaid Plan – UNLIMITED POWER

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Kuala Lumpur, 16 February 2017 – U Mobile kick-starts 2017 with a huge bang, unveiling a prepaid pack that would delight any social media lover. UNLIMITED POWER Prepaid comes bundled with App-Onz, offering unlimited data for Facebook, Instagram and Twitter. From tomorrow, prepaid customers will be able to share, upload and view posts on Facebook, Instagram and Twitter without ever having to worry about data!

Jasmine Lee, Chief Marketing Officer of U Mobile, showcased the App-Onz offering by arriving in a helicopter at the launch and capturing those moments on U Mobile’s Facebook, Instagram and Twitter accounts. “We are extremely excited about our new prepaid pack, UNLIMITED POWER. It really does pack a punch with the App-Onz bundling. We hope our prepaid customers will be able to share unlimited excitement on platforms such as Facebook, Instagram and Twitter with their unlimited App-Onz data.”

She adds, UNLIMITED POWER is the real deal with no fine print and customers will enjoy the unlimited data, anytime, anywhere. The product is also in line with our overall approach in giving what we believe our customers really want and need from their data experience.”

To mark the launch of the very social media-friendly prepaid product, U Mobile invited their guests to a picnic coupled with a helicopter ride, giving them endless opportunities to upload, stream, view, post, comment and share their experiences with friends and family.

U Mobile UNLIMITED POWER Availability

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U Mobile’s UNLIMITED POWER Prepaid pack will be available to customers from tomorrow, 17 February 2017. The new prepaid pack also offers 300 minutes of free calls every month to all U Mobile numbers. Existing U Mobile prepaid customers can switch to the new UNLIMITED POWER Prepaid by dialling *118*6*2*3# from their phones starting tomorrow, 17 February 2017.

App-Onz is also available to customers on Hero Postpaid (U28, P50, P70 and P98) and Broadband plans. App-Onz will be activated for existing postpaid customers between 17 February and 25 February 2017, while new postpaid customers will get to enjoy the service immediately upon signing up.

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U Mobile Unveils TERER THURSDAY Rewards Campaign

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Kuala Lumpur, 1 December 2016 – U Mobile, the telco with the fastest mobile network in Malaysia, today unveiled a brand new rewards campaign called TERER THURSDAY which offers both its Prepaid and Postpaid customers free deals every Thursday starting from today.

For the first TERER THURSDAY, customers will get to enjoy a free Chatime drink worth up to RM6.50. The TERER THURSDAY treats which are worth up to RM5 Million in total may be obtained via the MyUMobile app.

TERER THURSDAY

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Over a one year period, U Mobile customers can look forward to TERER THURSDAY treats from Krispy Kreme, Golden Screen Cinemas (GSC) , Cars International, 7-Eleven, Starbucks, OLDTOWN White Coffee and Kenny Rogers, just to name a few.

Jasmine Lee, U Mobile’s Chief Marketing Officer shared that the telco is constantly thinking of innovative ways to reward customers, ”Over the past few years, our customer base has really grown tremendously and we are constantly looking at ways to reward them for supporting us. We decided on TERER THURSDAY as we wanted our customers to have a head start for the weekend by enjoying free treats compliments of U Mobile. To ensure that the treats would be of appeal to our customers, we are investing RM5 Million in the TERER THURSDAY Campaign to ensure that there will be a wide range of treats to be enjoyed!”

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U Mobile Launches WiFi Calling

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KUALA LUMPUR, 26 May 2016 – U Mobile Sdn Bhd, the telco with the fastest mobile network in Malaysia, is the first in the industry to offer WiFi Calling service to its customers. With the new service, customers will be able to make and receive voice calls over a personal or public WiFi connection. Hence, every available WiFi station in the world will effectively become a U Mobile network tower, expanding the telco’s reach way beyond its current network footprint.

One of the key challenges faced by telco operators in Malaysia today is providing good in-building voice coverage especially for high-rise and offices. U Mobile WiFi Calling is the perfect solution to voice coverage issues as most buildings today have WiFi connectivity.

U Mobile WiFi Calling

U Mobile WiFi Calling is available to both its prepaid and postpaid customers from today at no additional charge. With the new service, customers will be able to call and receive calls even in areas of limited network coverage such as basements, indoor or remote areas as long as they are connected to a WiFi terminal.

Unlike other Voice over Internet Protocol (VOIP) calls such as Skype, Viber and WhatsApp, WiFi Calling provides a similar experience to normal mobile phone calls as WiFi calls are made and received using existing mobile numbers. Apart from that, one may make WiFi calls to both mobile numbers as well as landlines. One may also make IDD calls with WiFi Calling.

As for U Mobile customers who are travelling, U Mobile WiFi Calling offers savings, as there will be no roaming charges for any calls made via a WiFi connection. This means, every time a U Mobile customer makes a WiFi call to a Malaysian number, regardless of where he or she is, the call will be treated like it was made from Malaysia.

Jasmine Lee, U Mobile’s Chief Marketing Officer said “U Mobile is growing rapidly and we strive to provide good coverage to our ever increasing number of customers wherever they might be. We believe WiFi Calling will be of great benefit as our customers no longer have to worry about not being able to make or receive calls, even in areas where network coverage may be weak like in basements as long as there is a WiFi connection. The best part is the U Mobile WiFi Calling experience is incredibly seamless”

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To enjoy WiFi Calling service, U Mobile customers need to ensure that the WiFi Calling function on their smartphone is enabled and that they are connected to U Mobile’s WiFi Calling service. Once that is done, WiFi Calling will be a seamless experience for U Mobile customers.

Calls made or received via WiFi Calling will be in High Definition (HD) Voice*. The service is available to U Mobile customers with iPhone 5C, 5S, SE, 6, 6 Plus, 6s and 6s Plus models. U Mobile will also be offering WiFi Calling to customers with Android phones soon.

HD Voice is available when the call is being made or received from a mobile phone that supports HD Voice via a HD Voice enabled network.