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Latest Air Travel Rules For Malaysia : 1 May 2022 Edition!

Air Travel To Malaysia : Latest Covid-19 Requirements + SOP!

Here are the LATEST COVID-19 requirements and SOP for those plan to travel by air to Malaysia!

Updated @ 2022-06-13 : Added the current COVID-19 vaccination requirements
Originally posted @ 2022-04-28

 

Malaysia Air Travel : Current COVID-19 Vaccination Requirements

Currently, travellers to Malaysia must provide documentation that they have completed a full regimen of a COVID-19 vaccine recognised by the World Health Organisation (WHO), or by a stringent regulatory authority in the country of origin.

There are additional requirements on COVID-19 vaccination for travellers :

  • Those aged 60 years and above are required to receive a booster dose.
  • Those received two doses of Sinopharm or Sinovac vaccine, regardless of age, must receive a third dose (of any vaccine) to qualify as fully-vaccinated.

The definition of a full regimen of a COVID-19 vaccine includes the number of doses required to provide the full vaccine protection, as well as the time needed to achieve protection against COVID-19.

Currently, that means 14 days after the second dose of a two (2) dose vaccine, or 14 days after a one (1) dose vaccine. In the case of Sinopharm / Sinovac vaccine recipients, that would mean 14 days after the third dose.

You are also considered fully-vaccinated immediately after receiving your booster dose.

Please make sure you submit your vaccination information through the Travellers option in MySejahtera, before your flight to Malaysia.

After submitting your COVID-19 vaccination details, you will receive a Travellers digital card, which allows you entry into Malaysia on arrival.

 

Malaysia Air Travel Test + Quarantine Rules From 1 May 2022!

On 27 April 2022, the Malaysia Minister of Health Khairy Jamaluddin announced new test and quarantine rules for travellers flying to Malaysia.

These COVID-19 test and quarantine rules take effect from Sunday, 1 May 2022 onwards!

A. Children 12 Years Or Younger : No Test, No Quarantine!

Irrespective of their vaccination status, children who are 12 years old or younger do NOT need to :

  • undergo pre-departure test
  • undergo on-arrival test, or
  • undergo HSO quarantine

B. Fully-Vaccinated 13 Years Or Older : No Test, No Quarantine!

Fully-vaccinated adolescents and adults who are 13 years or older do NOT need to :

  • undergo pre-departure test
  • undergo on-arrival test, or
  • undergo HSO quarantine

C. Partially-Vaccinated / Unvaccinated 13-17 Years Old : No Quarantine!

Adolescents who are 13-17 years old, and are partially vaccinated or unvaccinated do NOT need to undergo HSO quarantine on arrival in Malaysia.

However, they will need to undergo :

  • a PCR test within 48 hours before departure to Malaysia, and
  • a supervised RTK-Ag test within 24 hours of arrival in Malaysia.

D. Vaccinated Adults : No Test, No Quarantine!

Fully-vaccinated adults (18 years and older), with or without a booster dose, do NOT need to :

  • undergo pre-departure test
  • undergo on-arrival test, or
  • undergo HSO quarantine

E. Unvaccinated with Medical Exemption : No Quarantine!

Unvaccinated individuals with a medical exemption will be allowed, on a case-by-case basis, to travel to Malaysia without a mandatory quarantine.

However, they must undergo :

  • a PCR test within 48 hours before departure to Malaysia, and
  • a professional RTK-Ag test within 24 hours of arrival in Malaysia.

F. Unvaccinated Adults : 5 Day Quarantine

Adult travellers (18 years and older) who are partially-vaccinated, or completely unvaccinated, must :

  • undergo a 5-day mandatory quarantine on arrival in Malaysia, and
  • undergo a PCR test on Day 4, or a professional RTK-Ag test on Day 5.

Travellers who are exempt from vaccination for health reasons must upload the evidence of medical exemption into the MySejahtera app.

G. Unvaccinated + Post COVID-19 : 5 Day Quarantine

Unvaccinated individuals who recovered from COVID-19 (infected in the last 6-60 days) must:

  • undergo a 5-day mandatory quarantine on arrival in Malaysia, and
  • undergo a PCR test on Day 4, or a professional RTK-Ag test on Day 5.

If they were not hospitalised, they must undergo :

  • a professional RTK-Ag test within 48 hours before departure to Malaysia, and
  • a professional RTK-Ag test within 24 hours of arrival in Malaysia.

If they were hospitalised, they can use a Fit To Travel letter from the hospital.

 

Latest Malaysia Air Travel Procedure From 1 May 2022!

On 24 March 2022, the Malaysia Ministry of Health issued the official procedure for travellers who arrive by air, that will take effect from 1 April 2022 onwards.

Before Departure

  1. Download the MySejahtera app, and register for your MySejahtera account.
  2. Click on the Traveller icon in MySejahtera, and complete the pre-departure form
    a) fully-vaccinated travellers will receive a Digital Traveller’s Card
    b) partially vaccinated / unvaccinated travellers will receive a Digital Home Surveillance Order (HSO).
  3. All unvaccinated or partially vaccinated travellers 13 years and above must undergo a PCR test 2 days before departure.
  4. Those who had a previous COVID-19 infection (within 6-60 days before departure) must undergo a professional RTK-Ag test 2 days before departure, or alternatively, have a Free-To-Travel letter if they were hospitalised for COVID-19 during that time.
  5. You do NOT need to purchase travel and COVID-19 insurance.

On Arrival

  1. All partially vaccinated or unvaccinated travellers 13 years and above must undergo a supervised RTK-Ag test within 24 hours of arrival in Malaysia.
    a) this supervised RTK-Ag test can be performed at any health facility of your choice, or virtually
    b) COVID-19 breathalyser / professional RTK-Ag tests are available at the airport
    c) Cost of on-arrival RTK-Ag test must be borne by the travellers.
  2. Children below the age of 13, and travellers from Singapore are exempted from the on-arrival test.
  3. Partially-vaccinated / unvaccinated travellers must undergo a mandatory 5-day quarantine.
  4. IMPORTANT : Travellers transiting through Malaysian international airports to Sabah or Sarawak must undergo professional RTK-Ag at the airport, before departing.

Testing Positive On Arrival

If you test positive on arrival, you must undergo a mandatory HSO quarantine of 7 days.

You can opt for the new Day 4 test and release procedure, by undertaking a supervised RTK-Ag test on Day 4 of your quarantine.

  • If you test negative, you are allowed to immediately terminate your quarantine.
  • If you test positive, you must complete your 7-day quarantine

Read more : Day 4 Test + Release For COVID-19 Positive In Malaysia!

Testing Positive During Quarantine

If you are a partially vaccinated / unvaccinated traveller, you will need to undergo a 5-day quarantine, and get tested on Day 4 (PCR) or Day 5 (RTK-Ag).

If you test positive on Day 4 or Day 5, your quarantine will get extended for 5 more days.

 

Malaysia Air Travel Test + Quarantine SOP : Summary

To make it easier to compare the myriad air travel requirements to Malaysia, I created this table to summarise the key requirements.

Vaccination Status Pre-Departure On Arrival Additional Test
or Quarantine
Child (< 13 Years) * No Test Required No Test
No Quarantine
Fully Vaccinated (≥ 13 Years)
Partially-Vaccinated or
Unvaccinated (13-17 Years)
PCR test
within 2 days
Supervised
RTK-Ag
within 24 hours
of arrival

On-Arrival
Professional
RTK-Ag
for travellers
transiting to
Sabah or
Sarawak
Not Vaccinated with
Medical Exemption
Partially Vaccinated or
Unvaccinated (≥18 Years)
5-Day Quarantine
with
Day 4 PCR or
Day 5 RTK

Partially Vaccinated
or Unvaccinated

+ Post-COVID-19
(6-60 Days)
Professional
RTK-Ag
within 2 days
or FTT letter **
if hospitalised

* By year of birth
** Also professional RTK-Ag if recovered from COVID-19 infection 6-60 days before departure
*** FTT = Fit To Travel

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Renew Malaysian Passport Online : Latest Guide!

Find out how to renew your Malaysian passport online through the MyOnline Passport service!

 

You Must Renew Your Malaysian Passport Online!

MyOnline Passport is a service by the Immigration Department of Malaysia, which allows you to renew your Malaysian passports online.

Ever since international borders reopened, there has been a massive backlog of people renewing their passports.

On 11 May 2022, the Immigration Department stopped allowing most people to walk-in for their passport renewal. Except for a selected group of people, everyone else must renew their passports online.

Read more : Most People Cannot Walk-In To Renew Malaysia Passport!

 

How To Renew Your Malaysian Passport Online!

The MyOnline Passport service was originally designed by the Immigration Department of Malaysia as a convenient, online way for people to renew their Malaysian international passports.

However, it is now the only way to renew your Malaysian passport for most people, from 11 May 2022 onwards. Here is what you need to know about the process.

Only For International Passport Renewals

The first thing you must be aware is that MyOnline Passport can only be used to renew existing international passports issued by the Immigration Department of Malaysia.

You cannot use it to apply for a new passport, or to replace a stolen or damaged passport. You also cannot use it to renew special or restricted passports.

To apply for a new passport, or to replace a stolen / damaged passport, or renew special or restricted passports, you must walk-in.

Children who are less than 13 years old, special needs individuals, and those performing the Haj, must also walk-in to renew their passports.

Who Can Apply For Online Passport Renewal?

The MyOnline Passport service is only open to applicants 13 years and older, with existing Malaysian e-passports (passport with microchip).

Underaged applicants (13-18 years old) must have the consent of their parent(s) / legal guardian(s) to apply online, and the parent(s) / legal guardian(s) must be present during the collection of passport.

Can Overseas Citizens Use MyOnline Passport?

This service is also open to Malaysian citizens living overseas, with collection centres in these countries :

  • Australia : Canberra, Melbourne, Perth
  • Hong Kong
  • Indonesia : Jakarta
  • Singapore
  • United Kingdom : London
  • United States : New York

It Now Takes 3 Working Days To Renew Passport!

Originally…

If you submit the online application before 3 PM on a working day, you will be able to collect the new passport on the same day.

If you submit the online application after 3 PM on a working day, or anytime during a holiday, you can collect the new passport after 10 AM on the following working day.

Now

However, due to the massive demand, the Immigration Department announced that you will get an email notification within 3 working days if your online renewal has been approved.

If you do not receive the notification after 3 working days, you may walk into the selected collection centre.

Where Do You Collect The Passport?

Applicants can collect their renewed passports from a Passport Recipient and Issuance Office of their choice, from a list in the system.

The collection date and time will be provided, depending on the date and time the application was submitted.

How Much Does It Cost?

The MyOnline Passport service is free. You only need to pay for the standard Malaysian international passport renewal fees :

  • 13 to 59 Years Old : RM200
  • Above 60 Years Old : RM100

Payment must be made via a credit card or debit card / direct debit (FPX) on the website.

Read more : Please DO NOT Walk-In To Renew Your Malaysian Passport!

Please Check Blacklist Before Applying!

Every online passport renewal application will be vetted against the Immigration Department’s blacklist.

So please check if you are on the Immigration Department’s blacklist before you even apply.

  1. Go to the Immigration Control Status Checking page.
  2. Key in your 12-digit MyKad identity card number (without dash).
  3. Click on the Check button.

If you get the green No restriction result, then you may apply to renew your passport online.

What Is Required To Submit An Application?

Here is what you need to have, before applying for online renewal of your Malaysian international passport.

  • an existing Malaysia e-passport (passport with microchip) that is not defaced or water-damaged
  • a digital passport-sized photo with these specifications :
    a) background must be white, and without shadows (coloured backgrounds will not be accepted)
    b) applicants must wear dark clothing that cover the shoulders and chest.
    c) applicants who wear a scarf or hijab must wear dark-coloured scarf / hijab, and it must not cover the face.
    d) uploaded photo must have been taken at a professional photo studio, in the format provided by the photo studio. Polaroid photos will not be accepted.
    e) applications that do not meet these specifications will be put on-hold, resulting in delayed issuance and collection.
    f) you may have your passport photo taken at the Passport Recipient and Issuance Office you selected to collect your passport, if your passport photo does not meet the required specifications
  • a valid credit card / debit card / online bank account to make the required payment

In addition, you must be sure that :

  • you are able to physically collect the new passport in-person (a representative may not collect for you)
  • for underaged applicants : both applicant and parent(s) / legal guardian(s) must be present to collect the new passport

Passport Photo Specifications

Here are the latest specifications for online submission of passport photos :

  • Background must be white and without shadows. Coloured backgrounds will not be accepted.
  • Applicants are required to wear dark clothing that cover the shoulders and chest.
  • Applicants may wear dark-coloured scarfs or hijabs but they must not cover the face.
  • You must take the photo at a professional photo studio, and upload the soft copy in the format provided by the photo studio. Polaroid pictures will not be accepted.

If the photo you upload do not meet the specifications, your application will be put on-hold, and you will be asked to resubmit the photo, or get one taken at a passport office.

What Is Required To Collect Passport?

Finally, when it’s time to collect your renewed passport, please make sure you bring :

  • your MyKad identification card
  • your existing Malaysian international passport
  • the payment receipt issued by the system
  • for underaged applicants : your parent(s) / legal guardian(s) must bring your Birth Certificate

You cannot send a representative to collect your passport. If you fail to bring the necessary documents, or collect your passport in person, the renewed passport will not be released.

Underage applicants must be accompanied by their parent(s) / legal guardian(s), or their renewed passport will not be released.

How Do You Start The Process?

You can start the process on this MyOnline Passport page.

You may make multiple passport renewals, but you must submit one application per person.

Please avoid registering from 10:55 PM to 12:30 AM, because that’s when the system undergoes daily maintenance and no payment can be processed during that time.

If You Get An Error Message…

If you get an error message while making payment, please contact your bank for further instructions.

If your photo was rejected, you can upload a new photo, or have your passport photo taken at the Passport Recipient and Issuance Office you selected to collect your passport.

If you get this error message – “Kindly contact the Immigration Department of Malaysia”, it means your online application was unsuccessful for one of these reasons :

  • The file containing your fingerprint was damaged or deleted. You will be required to go to the passport office to have your fingerprint taken again, to avoid problems at the airport arrival / departure gates.
  • Your application does not meet with the specifications listed on MyOnline Passport.
  • The information provided was inaccurate, and/or contradicts the information in the Immigration Department system.

How To Resubmit Photo / Supporting Documents

If you need to resubmit your photo or supporting documents, please use these links :

How To Check Application Status

Please use this link to check your passport renewal status.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Please DO NOT Walk-In To Renew Your Malaysian Passport!

If you are planning to renew your international passport, please DO NOT just walk into a passport office!

You will most likely be rejected, because most applicants are NO LONGER allowed to walk in!

 

Warning : Most People CANNOT Walk In To Renew Passport!

Ever since Malaysia announced the reopening of the international borders, everyone has been rushing to renew their passports.

Initially, passport renewals required prior appointments, but that was abandoned after appointments stretched to August and beyond.

People were allowed to walk in, but that led to a massive surge of people queuing for hours at Immigration offices. So the government announced two major measures, from 11 May 2022 onwards :

Extended Operating Hours

The Immigration Department announced extended operating hours to cope with the demand :

  • Until 10 PM : Putrajaya, Kuala Lumpur, Selangor, Johor, Negeri Sembilan, and Melaka
  • Until 10 PM : All UTC (Urban Transformation Centre) outlets in peninsular Malaysia
  • Until 6 PM : Penang, Kedah, Perak, Kelantan, Pahang, Terengganu, and Perlis
  • 8 AM to 12:30 PM on Saturday : All passport offices in peninsular Malaysia (from 14 May onwards)

Walk-In Limited To Certain Groups

They also announced that only certain groups will be allowed to walk-in to renew their passports :

  • People applying for a new passport
  • Senior citizens (60 years and older)
  • Special needs individuals (must bring Social Welfare Department registration card)
  • Children who are less than 13 years old
  • People planning to perform the Haj (must bring the Tabung Haji offer letter)
  • Students (less than 21 years old) planning to study overseas
  • People who lost their passports (will require a police report)
  • People with damaged passports

Everyone else will have to renew their passports online!

Read more : How To Renew Your Malaysian Passport Online!

 

Should You Walk In To Renew Your Passport?

Since I first published this article, I spoke to other people who tried to walk in and renew passports, only to be turned away.

Based on my own experience (see below), I can attest that the Immigration officers are dead serious about turning people away.

If you are not in the list of people permitted to renew passports on-the-spot, please don’t waste your time. You will only waste your time queuing up, only to be rejected. Try to renew your passport online instead.

Recently, a video clip went viral, showing a security guard demanding that reporters leave the crowded Pudu UTC passport centre. While such aggression is uncalled for, it shows the amount of pressure and tension surrounding this issue.

Every day, hundreds of people queue up at passport centres for hours, posing a real risk as social distancing is completely impossible. Most will be turned away.

If you are renewing a child’s passport or applying for a new one, the unwritten rule is that they will allow one parent to renew his/her passport as well. But this is not a guarantee. It is at the officer’s discretion, and subject to the number of walk-in slots they have left.

Even if you qualify for on-the-spot passport renewal, you should be aware that every passport office will give out a limited number of slots per day. Once those slots are filled, everyone else will be asked to go home.

So make sure you go early in the morning. Preferably you should arrive 30-60 minutes before the passport office opens. Some told me that they queued up as early as 6:30 AM in the morning!

Preferably you should try to go on weekdays, as parents with school-going children have no choice but to go on weekends.

I would also recommend you go to smaller passport offices, especially in UTCs or those located in covered buildings. Imagine if you have to wait in the hot sun for hours!

 

How I Managed To Walk In To Renew My Passport!

Now, let me share with you my recent experience of walking into the Sentul Urban Transformation Centre (UTC) passport office to renew my passport.

We had earlier planned to renew our passports at the Sentul UTC, where there was no need to queue (pre-pandemic), so I was able to go in and come out with a brand new passport within an hour!

We went to the Sentul UTC early on a Saturday morning – arriving 40 minutes before they opened at 8 AM. By then, there was already a long queue of at least 50 people in front of us!

Some eventually left after reading the notice on the door, which stated that only certain groups would be allowed to walk-in to renew passports.

Expect to spend several hours, so please bring some water and food to eat and drink while you wait. Please note that you are not allowed to eat inside the passport office.

The Immigration office opened at 8 AM sharp, and people started filing in. Within minutes, we could see some people leaving, looking dejected.

As we got closer to the counter, we could see the Immigration officer rejecting some applicants, and giving others their queue numbers. It was a very stressful experience for everyone queuing up because no one knows if they would be rejected or allowed to proceed.

By the time we got to the counter, it was already 8:45 AM. The officer asked us why we were not renewing our passports online. Fortunately, my passport was water damaged, and our son was less than 13 years old.

My wife though did not have a valid reason, but it appears that they will allow one parent accompanying a child to renew his/her passport too, so she was allowed to renew hers as well.

Again, I need to stress – this is at the officer’s discretion, and subject to the number of available slots. So it pays to be polite and early.

The Immigration officer then checked our documents. If you don’t have the required documents, you will also be rejected. So please make sure you have these documents ready :

  • Original passport
  • Original MyKad. A photocopy is required if you are applying for a new passport.
  • Original birth certificate for children who are less than 18 years old
    Please note that they will not accept MyKid
    A photocopy is also required, if your child are applying for a new passport
  • Those performing the Haj must bring the Tabung Haji offer letter.
  • Special needs individuals must bring their Social Welfare Department registration card.
  • Students who are less than 21 years old must bring their overseas university / college offer letter or a similar document

As we waited for our numbers to be called, we watched many people get rejected at the counter. There were easily 300 people queuing up at this small passport office that morning – most were asked to renew their passports online.

At about 9:15 AM – just half an hour after we got our queue numbers – they announced that all of the walk-in slots had been taken up, and asked everyone still queuing up to go home.

For those who were lucky enough to get a queue ticket, the rest of the process was pretty similar to what it was pre-pandemic :

  1. When your number is called, you head to the allocated counter to submit your documents.
  2. The officer will verify your identity using your MyKad and a fingerprint scanner.
  3. The officer will then take your passport photo on the spot.
    This is FREE of charge, which is awesome! Just sure you wear dark clothes.
  4. You will be asked to check your details on the application form, sign it and authenticate it with your fingerprint.
  5. Your application will then be vetted by an officer at the back, against the Immigration Department’s blacklist.
    So please check your Immigration Control Status before you apply for your passport renewal!
  6. Once your passport renewal application has been approved, you will be asked to make payment :
    – Individuals 13-59 years old : RM 200
    – Senior citizen (60 years and above) : RM 100
    – Individuals performing the Haj : RM 100
    – Special needs individuals : Free
    Please note that they will only accept payment by credit card or debit card. Cash is NOT accepted.
  7. After payment, you should receive your passport within one hour.

All in – it took us about 4.5 hours to renew our passports at the Sentul UTC passport office. This is fast, considering the crowd we saw.

An officer I spoke to said that their small passport office was processing about 400 passports a day, while the larger passport offices were doing at least 1,000 passports a day.

About a hundred that day were reserved for walk-ins, while the rest were for online applications – they still have to drop in to submit their old passports and verify their identities before collecting their new passports.

I hope my experience helps give you an idea of the current passport renewal process, if you are allowed to renew on-the-spot at a passport office.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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EU Air Travel : Face Mask + Physical Distancing Not Required!

You will not longer be required to wear a face mask, or physically distance, during air travel to and from EU countries!

Here is what you need to know…

 

EU Air Travel : Face Mask + Physical Distancing Not Required!

On 11 May 2022, the European Union Aviation Safety Agency (EASA) and European Centre for Disease Prevention and Control (ECDC) issued a joint statement, dropping their recommendation for the mandatory wearing of a face mask as well as physical distancing in airports and on flights.

From Monday, 16 May 2022 onwards, you will no longer be required to wear a face mask at airports, or onboard a flight across the European Union.

However, travellers with respiratory symptoms (coughing or sneezing) are strongly recommended to wear a face mask.

Airports are also no longer required to strictly implement physical distancing. Rather, they should adopt “a pragmatic approach”, and avoid imposing distancing requirements if they “will likely lead to a bottleneck”.

Airport operators are also not required to impose physical distancing if they are “not required at national or regional level”.

That said, they are still asking airport operators to encourage physical distancing where possible, particularly in the meet and greet areas and around baggage carousels.

 

Face Mask + Physical Distancing Not Required In EU, But Still Recommended!

While the EU will no longer require you to wear a face mask, or impose strict physical distancing during air travel, they are both still highly recommended to prevent COVID-19.

Here are selected excerpts from the latest EASA and ECDC guidelines (PDF) for air travel in the European Union :

Medical Face Masks

Medical face masks (hereafter referred to also as ‘face masks’) are among the most efficient means to prevent the transmission of SARS-COV-2 including existing VOCs. As such, the wearing of masks should be considered in crowded indoor and outdoor settings, including air travel.

If the departure or destination States require wearing of face masks in public transport, aircraft operators should require passengers and crew to wear a face mask beyond 16 May 2022.

In other cases, starting 16 May 2022, aircraft and aerodrome operators should continue to encourage passengers and crew members, as part of their pre-flight communications as well as during travel through signage and announcements, to wear a face mask during flight as well as in the airport as a way to protect themselves and others and that they should respect others’ decision to wear or to not wear a mask.

In their communication, operators should highlight that people at high risk for severe COVID-19 are advised to wear an FFP2 respirator mask during the flight for their own protection. Experimental studies indicate that respirators are more effective than medical face masks both in limiting the release of infectious respiratory droplets when worn by the infectious source and in limiting the exposure when worn by the exposed person. 

People with respiratory symptoms (coughing or sneezing) are strongly recommended to wear a medical face mask irrespective of the requirements on that particular flight. 

Physical Distancing

Physical distancing, alongside the proper wearing of face masks, has proven among the most effective non-pharmaceutical interventions to prevent SARS-CoV-2 (including VOCs) transmission. Physical distancing should be encouraged in all airport areas, the arrival terminal (with a particular focus for the meet and greet area) and around the baggage carousels. Signage and communication material should continue to encourage physical distancing where possible. 

However, implementation experience has shown that in some cases, strict physical distancing measures in the aviation environment (airport and aircraft) is not operationally feasible and creates additional unintended bottlenecks in other areas, increasing the exposure times and leading to operational delays touching the flight time limitation requirements and, consequently, flight safety. Physical distancing could therefore be added to the use of face masks where operationally feasible and where it does not result in additional crowding in other areas. If physical distancing measures cannot be implemented, the use of face masks should be encouraged for passengers. 

PPE For Airline / Airport Crew + Staff

Airport operators, aircraft operators and service providers/suppliers should provide the necessary PPE to their staff members and ensure that they are trained in its appropriate use: 

— Staff members who interact with passengers directly (e.g. cabin crew members, security check agents, assistants for passengers with reduced mobility, cleaning staff, etc.) should be encouraged to properly wear a medical face mask or, where available and the legal framework permits, a higher-standard face mask (e.g. FFP2/N95/KN95 respirators). 

— Staff should be encouraged to practise respiratory hygiene at all times as well as frequent hand hygiene, either via appropriate hand-washing or by applying an alcohol-based hand disinfectant. The use of a protective gown or a one-use plastic apron can be considered for tasks that may expose staff to splashes. 

— Flight crew members should be encouraged to wear a face mask whenever interacting with, or in the proximity of, other people. Once they are in the flight compartment and the door is closed, flight crew members may remove their masks subject to their operator’s policy and mutual agreement. Furthermore, the flight’s crew members should remove their masks for emergency situations and whenever requested by appropriate authorities for official purposes such as identification or alcohol testing. 

— Aircraft operators should have on board one or more Universal Precaution Kits (UPKs. Such kits should be used by crew members who are assisting passengers with COVID-

 

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Support my work through a bank transfer /  PayPal / credit card!

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Malaysia : No More COVID-19 Test / Insurance For Travellers!

Travellers to Malaysia will NO LONGER be required to undergo pre-departure and on-arrival testing for COVID-19, or purchase travel insurance!

 

Malaysia : No More COVID-19 Test For Most Travellers!

On 27 April 2022, the Malaysia Minister of Health Khairy Jamaluddin announced a wide range of COVID-19 liberalisation moves :

Starting Sunday, May 1, 2022, these groups of travellers will NO LONGER be required to undergo pre-departure testing and on-arrival testing for COVID-19!

  • Fully-vaccinated individuals who are 13 years or older
  • Individuals who recovered from COVID-19 in the last 6-60 days
  • Individuals who are 12 years or younger, regardless of vaccination status

This ruling applies to both Malaysian citizens, as well as foreigners, including those performing the Hat and even foreign workers.

Please note that ALL travellers must still submit information through the Travellers option in MySejahtera, and obtain the Travellers digital card.

Travellers who are 13 years or older, and are not yet fully vaccinated, must continue with the existing testing and quarantine protocol :

  • Not vaccinated with medical exemption : pre-departure PCR test within 2 days, professional RTK-Ag within 24 hours of arrival, no quarantine.
  • Partially-vaccinated / unvaccinated (13-17 yo) : pre-departure PCR test within 2 days, professional RTK-Ag within 24 hours of arrival, no quarantine.
  • Partially vaccinated / unvaccinated : pre-departure PCR test within 2 days, professional RTK-Ag within 24 hours of arrival, 5-day quarantine.
  • Partially vaccinated / unvaccinated post COVID-19 : pre-departure professional RTK-Ag within 2 days (or Fit To Travel letter if hospitalised), professional RTK-Ag within 24 hours of arrival, 5-day quarantine.

Travellers who test positive on arrival in Malaysia will be asked to undergo a professional RTK-Ag test on-the-spot.

To make it easier for you to understand, I created this table to summarise the new rules :

Vaccination Status Pre-Departure On Arrival Additional Test
or Quarantine
Child (< 13 Years) * No Test Required No Test
No Quarantine
Travellers From
Singapore
Boosted (≥18 Years)
Fully Vaccinated (≥ 13 Years)
Fully Vaccinated +
Post-COVID-19 (6-60 Days)
Partially-Vaccinated or
Unvaccinated (13-17 Years)
PCR test
within 2 days
Professional
RTK-Ag
within 24 hours
of arrival

On-Arrival
Professional
RTK-Ag
for travellers
transiting to
Sabah or
Sarawak
Not Vaccinated with
Medical Exemption
Partially Vaccinated or
Unvaccinated (≥18 Years)
5-Day Quarantine
with
Day 4 PCR or
Day 5 RTK

Partially Vaccinated
or Unvaccinated

+ Post-COVID-19
(6-60 Days)
Professional
RTK-Ag
within 2 days
or FTT letter **
if hospitalised

* By year of birth
** Also professional RTK-Ag if recovered from COVID-19 infection 6-60 days before departure
*** FTT = Fit To Travel

 

Malaysia : No More COVID-19 Insurance For Foreign Travellers!

Foreign travellers were earlier required to purchase COVID-19 and travel insurance with coverage of at least US$20,000 before travelling to Malaysia.

Only these groups are earlier exempted from the requirement to purchase COVID-19 and travel insurance :

  • Fully-vaccinated citizens of Singapore or Malaysia
  • Fully-vaccinated permanent residents of Singapore or Malaysia
  • Fully-vaccinated Long-term Pass Holders of Singapore or Malaysia

That changes from Sunday, May 1, 2022 onwards – the US$20K travel insurance requirement is NO LONGER REQUIRED for ALL foreign travellers!

So foreigners can travel to Malaysia without that additional cost. Of course, getting travel insurance is always a good idea.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Sinovac / Sinopharm Recipients To Get Second Booster Dose!

Sinovac and Sinopharm recipients will be allowed to get a second booster dose!

Here is what you need to know…

 

Sinovac / Sinopharm Recipients To Get Second Booster Dose!

On 14 April 2022, the Malaysia Ministry of Health announced that they will offer a second booster dose to high-risk individuals, to improve their protection against COVID-19!

In addition, they will also offer recipients of the Sinovac or Sinopharm vaccines the opportunity to get a second booster dose.

The second booster dose will be the Pfizer COMIRNATY vaccine, and it will be given at least 1 month after the first booster dose for Sinovac / SInopharm recipients.

This second booster dose is optional, and is not compulsory. Your vaccination status will not change, whether you take the second booster dose or not.

However, it will facilitate overseas travel for Sinovac and Sinopharm recipients because many countries do not recognise either vaccines.

Read more : Second Booster Dose Offered To High-Risk Individuals!

 

Should Sinovac / Sinopharm Recipients Get Second Booster Dose?

If you are a Sinovac or Sinopharm recipient and need to travel overseas, you should definitely get the second booster dose.

Both vaccines have been EUA-qualified by the WHO. However, quite a number of countries do not recognise the Sinovac or Sinopharm vaccines, due to their lower efficacy.

The massive RECoVaM study, for example, showed that the Sinovac vaccine’s limited efficacy quickly waned after just 2 months. And that wasn’t even against the highly-contagious Omicron variant.

Even Sinovac recipients who receive a Pfizer booster dose may not obtain sufficient protection against the Omicron variant. A recent Yale University study showed that Sinovac vaccine recipients will require TWO Pfizer booster doses, to adequately protect against the Omicron variant.

So if you have the opportunity to get the second booster dose, take it. Even if the country you intend to visit recognises the Sinovac / Sinopharm vaccine, you will better protect yourself against COVID-19 by getting the second booster dose.

 

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Air Travel to Malaysia : Test + Quarantine SOP For April 2022!

Here are the LATEST air travel procedures and SOP for those who are flying to Malaysia!

Updated @ 2022-04-12 : Added RTK-Ag option for Singaporean travellers, RTK-Ag testing requirement for transit to Sabah / Sarawak, and other updates
Updated @ 2022-03-31 : Added new updates to the air travel procedures
Updated @ 2022-03-25 : Added the air travel procedures
Originally posted @ 2022-01-24

 

Malaysia Air Travel Test + Quarantine SOP From 1 April 2022!

On 9 March 2022, the Malaysia Health Minister Khairy Jamaluddin, announced that new quarantine rules for travellers to Malaysia.

These COVID-19 test and quarantine rules take effect from Friday, 1 April 2022 onwards.

But there have been a few updates, so check the latest requirements below!

A. Travellers Undergoing Quarantine : Immediate Release!

For travellers who started undergoing quarantine prior to 1 April 2022, their quarantine orders will be rescinded on 1 April 2022.

They will no longer be under quarantine on 1 April 2022, irrespective of when they started their quarantine.

B. Children + Teenagers : No Quarantine!

Children and teenagers who are 17 years old or younger do NOT need to undergo quarantine, irrespective of their vaccination status.

Only children and teenagers 7-17 years old need to undergo :

  • a PCR test within 48 hours before departure to Malaysia, and
  • a professional RTK-Ag test within 24 hours of arrival in Malaysia.

Children who are less than 7 years old do not need to undergo any PCR test before departure, or after arrival in Malaysia.

C. Travellers From Singapore : No Quarantine!

Travellers from Singapore do NOT need to undergo quarantine, irrespective of their vaccination status. However, travellers 7 years and older age need to undergo :

  • a PCR or professional RTK-Ag test within 48 hours before departure to Malaysia

Children who are less than 7 years old do not need to undergo any PCR or RTK-Ag test before departure.

And all travellers from Singapore are exempt from testing after arrival in Malaysia.

D. Vaccinated Adults : No Quarantine!

Fully-vaccinated adults (18 years and older), with or without a booster dose, do NOT need to undergo quarantine on arrival in Malaysia. However, they must undergo :

  • a PCR test within 48 hours before departure to Malaysia, and
  • a professional RTK-Ag test within 24 hours of arrival in Malaysia.

E. Vaccinated + Post COVID-19 : No Quarantine!

Fully-vaccinated individuals who recovered from COVID-19 (infected in the last 6-60 days) do NOT need to undergo quarantine on arrival in Malaysia.

However, if they were not hospitalised, they must undergo :

  • a professional RTK-Ag test within 48 hours before departure to Malaysia, and
  • a professional RTK-Ag test within 24 hours of arrival in Malaysia.

If they were hospitalised, they can use a Fit To Travel letter from the hospital.

F. Unvaccinated with Medical Exemption : No Quarantine!

Unvaccinated individuals with a medical exemption will be allowed, on a case-by-case basis, to travel to Malaysia without a mandatory quarantine.

However, they must undergo :

  • a PCR test within 48 hours before departure to Malaysia, and
  • a professional RTK-Ag test within 24 hours of arrival in Malaysia.

G. Unvaccinated Adults : 5 Day Quarantine

Adult travellers (18 years and older) who are not fully-vaccinated, or completely unvaccinated, must :

  • undergo a 5-day mandatory quarantine on arrival in Malaysia, and
  • undergo a PCR test on Day 4, or a professional RTK-Ag test on Day 5.

After completing their quarantine, these travellers must comply with existing restrictions on individuals who lack the Fully Vaccinated status in Malaysia. For example, they will not be able to dine-in at restaurants.

Travellers who are exempt from vaccination for health reasons must upload the evidence of medical exemption into the MySejahtera app.

H. Unvaccinated + Post COVID-19 : 5 Day Quarantine

Unvaccinated individuals who recovered from COVID-19 (infected in the last 6-60 days) must:

  • undergo a 5-day mandatory quarantine on arrival in Malaysia, and
  • undergo a PCR test on Day 4, or a professional RTK-Ag test on Day 5.

If they were not hospitalised, they must undergo :

  • a professional RTK-Ag test within 48 hours before departure to Malaysia, and
  • a professional RTK-Ag test within 24 hours of arrival in Malaysia.

If they were hospitalised, they can use a Fit To Travel letter from the hospital.

 

Latest Malaysia Air Travel Procedure From 1 April 2022!

On 24 March 2022, the Malaysia Ministry of Health issued the official procedure for travellers who arrive by air, that will take effect from 1 April 2022 onwards.

Before Departure

  1. Download the MySejahtera app, and register for your MySejahtera account.
  2. Click on the Traveller icon in MySejahtera, and complete the pre-departure form
    a) fully-vaccinated travellers will receive a Digital Traveller’s Card
    b) partially vaccinated / unvaccinated travellers will receive a Digital Home Surveillance Order (HSO).
  3. All travellers 7 years and above must undergo a PCR test 2 days before departure.
  4. Travellers from Singapore can opt for either a PCR test or a professional RTK-Ag test 2 days before departure.
  5. Those who had a previous COVID-19 infection (within 6-60 days before departure) must undergo a professional RTK-Ag test 2 days before departure, or alternatively, have a Free-To-Travel letter if they were hospitalised for COVID-19 during that time.
  6. Non-Malaysian citizens (except Singaporean citizens) must purchase travel and COVID-19 insurance worth at least US$20,000.
  7. Partially-vaccinated or unvaccinated Singaporean citizens must purchase travel and COVID-19 insurance worth at least US$20,000.

On Arrival

  1. All travellers 7 years and above must undergo a professional RTK-Ag test within 24 hours of arrival in Malaysia.
    a) this professional RTK-Ag test can be performed at any health facility of your choice
    b) COVID-19 breathalyser / professional RTK-Ag tests are available at the airport
    c) Cost of on-arrival RTK-Ag test must be borne by the travellers.
  2. Children below the age of 7, and travellers from Singapore are exempted from the on-arrival test.
  3. Partially-vaccinated / unvaccinated travellers must undergo a mandatory 5-day quarantine.
  4. IMPORTANT : Travellers transiting through Malaysian international airports to Sabah or Sarawak must undergo professional RTK-Ag at the airport, before departing.

Testing Positive On Arrival

If you test positive on arrival, you must undergo a mandatory quarantine of :

  • Fully vaccinated : 7 days
  • Partially vaccinated / unvaccinated : 10 days

Testing Positive During Quarantine

If you are a partially vaccinated / unvaccinated traveller, you will need to undergo a 5-day quarantine, and get tested on Day 4 (PCR) or Day 5 (RTK-Ag).

If you test positive on Day 4 or Day 5, your quarantine will get extended for 5 more days.

 

Malaysia Air Travel Test + Quarantine SOP : Summary

To make it easier to compare the myriad air travel requirements to Malaysia, I created this table to summarise the key requirements.

Vaccination Status Pre-Departure On Arrival Additional Test
or Quarantine
Child (< 7 Years) * No Test Required No Test
No Quarantine
Travellers From
Singapore
PCR test or
professional
RTK-Ag **
within 2 days
No Test Required
Boosted (≥18 Years) PCR test
within 2 days
Professional
RTK-Ag
within 24 hours
of arrival
On-Arrival
Professional
RTK-Ag
for travellers
transiting to
Sabah or
Sarawak
Fully Vaccinated
Fully Vaccinated
+ Post-COVID-19
(6-60 Days)
Professional
RTK-Ag
within 2 days
or FTT letter **
if hospitalised
Children / Teenagers
(7-17 Years)
PCR test
within 2 days
Not Vaccinated with
Medical Exemption
Partially Vaccinated
or Unvaccinated
Day 4 PCR or
Day 5 RTK

5-Day Quarantine
Partially Vaccinated
or Unvaccinated

+ Post-COVID-19
(6-60 Days)
Professional
RTK-Ag
within 2 days
or FTT letter **
if hospitalised

* By year of birth
** Also professional RTK-Ag if recovered from COVID-19 infection 6-60 days before departure
*** FTT = Fit To Travel

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Malaysia + Singapore To Reopen Land Border On 1 April 2022!

Malaysia and Singapore just announced that they will reopen their joint land border on 1 April 2022!

Here is what you need to know!

 

Malaysia + Singapore To Reopen Land Border On 1 April 2022!

On 24 March 2022, the governments of Malaysia and Singapore announced that they will reopen their common land border on 1 April 2022!

Start 1 April 2022, all fully-vaccinated travellers will be allowed to cross from Malaysia to Singapore, and vice versa, without the need to

  • apply for entry approval
  • under quarantine
  • take a pre-departure test
  • take an on-arrival test

This travel liberalisation will apply to all travellers, regardless of nationality and the medium of transportation.

This announcement will restore land travel between Malaysia and Singapore to how it was pre-pandemic, which will greatly boost trade and tourism.

Many Malaysians and Singaporeans will also be able to meet up with friends and family members in the other country.

Read more : Malaysia Reopens International Borders On 1 April 2022!

 

Malaysia + Singapore Land Border Travel : Only For Fully-Vaccinated!

Please note that this only applies to FULLY-VACCINATED travellers, who received a full regimen of a COVID-19 vaccine in the WHO Emergency Use Listing.

However, there is good news for those who received a COVID-19 vaccine that is NOT in the WHO Emergency Use Listing. Malaysia will accept these “unapproved” COVID-19 vaccines :

  • Zifivax : China, Indonesia, Pakistan
  • Minhai : China, Indonesia
  • CoviVac : Cambodia, Russia
  • Median : Taiwan
  • ZyCoV-D : India
  • Turkovac : Turkey
  • Covifenz : Canada

Just make sure you bring the relevant digital or physical COVID-19 vaccination certificate to prove that you are fully-vaccinated!

 

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Singapore – Malaysia VTL Suspended Due To Omicron Variant!

Malaysia has temporarily suspended the VTL (Vaccinated Travel Lane) with Singapore, due to the Omicron variant!

Here is what you need to know…

 

Singapore – Malaysia VTL : What Is It?

Announced in November 2021, the Singapore – Malaysia VTL (Vaccinated Travel Lane) allows fully-vaccinated citizens of both countries to travel, without being subjected to a mandatory quarantine.

There are currently two VTL (Vaccinated Travel Lane) options between Singapore and Malaysia :

  • By Air : Between Changi Airport in Singapore, and KLIA in Malaysia
  • By Land : At the Johor Bahru Causeway.

Read more : Latest Singapore-Malaysia VTL Air Travel Guide!
Read more : Singapore-Malaysia VTL Land (Causeway) Travel Guide!

 

Singapore – Malaysia VTL Suspended Due To Omicron Variant!

On 22 December 2021, the Malaysia Minister of Health, Khairy Jamaluddin announced a temporary suspension of the Singapore – Malaysia VTL, due to the Omicron variant of COVID-19.

In his statement, he pointed out that the Singapore Ministry of Health announced a local cluster of three COVID-19 cases, of which two were likely of the Omicron variant, while the other case is still pending. All three cases did not have history of overseas travel.

In light of that development, the Malaysia Ministry of Health (KKM) decided to temporarily suspend the VTL with Singapore from Thursday, 23 December, 2021 until Thursday, 20 January 2022.

Travellers who have already purchased tickets for Land or Air VTL, and still comply with the VTL requirements can continue with their travel plans.

Bus and plane ticket sales for both Air and Land VTL initiatives will reopen on 21 January 2022, after a risk assessment is conducted in both countries. However, the ticket quota will be lower than the current limit.

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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CMCO Extended For 7 States / Territories, And Ends For 4!

The Malaysia National Security Council (MKN) just announced that CMCO will be extended in 7 states / territories, and will end for 4 other states / territories.

Here is the list of states and territories where CMCO is extended, and where they will end!

 

Areas Where CMCO Is Extended To 31 December 2020

With daily highs in COVID-19 cases, the Malaysian National Security Council (MKN) announced another extension of the CMCO / PKPB lockdown of these states and territories.

This extended CMCO / PKPB lockdown will start at 12:01 AM on 21 December 2020 and end on 31 December 2020.

 

Areas Where CMCO Will End On 20 December 2020

On the other hand, the situation has improved in these areas, and their CMCO / PKPB lockdown will end on 20 December 2020.

  • Kulim district, Kedah
  • Changkat Jong in Perak
  • Kubang Kerian, Kota Bharu, Kusial, Tanah Merah in Kelantan
  • Kota Tinggi in Johor

 

Peninsular Malaysia CMCO : New December 2020 SOP!

Here is the new, updated MKN SOP on what’s allowed and what’s not allowed in CMCO / PKPB areas in Peninsular Malaysia :

GENERAL

  • Nationwide travel is allowed, except to EMCO (PKPD) areas.
  • Private and commercial vehicles are allowed to carry up to their maximum passenger capacity.
  • High risk individuals and children are not encouraged to go out.
  • All activities and services at airports and ports are allowed.
  • Public transportation, like buses, express buses, LRT / MRT / ERL / Monorail / ferry / airlines / taxi / e-hailing vehicles are allowed to operate as normal.
  • Food delivery services are allowed to operate from 6 AM until 12 AM.

ECONOMIC ACTIVITIES

  • All business, economic and industrial activity can proceed as usual.
  • Businesses must ensure that customers are physically distanced by 1 meter while entering or leaving their premises.
  • Businesses must limit the number of customers within their premise, and publicly display the maximum number of customers allowed inside.
  • Businesses must ensure that customers check in using MySejahtera or write in the logbook.
  • Businesses must scan the body temperature of customers, and those with a body temperature of 37.5 °C are not permitted to enter.
  • All employees, suppliers and customers must wear a face mask at all times.
  • Supermarkets, shopping malls and retail stores are allowed, between 6 AM and 12 AM.
  • Restaurants, food stores, food trucks, hawkers, food courts, food stalls, food kiosks, groceries and convenience stores are allowed to open from 6 AM until 12 AM.
  • Dine-in is allowed, with 1 meter distance between every person.
  • Daily, wholesale, farmer’s and night markets are allowed to open until 12 AM.
  • Petrol stations are allowed to open from 6 AM until 12 AM, except for those on highways – they can open 24 hours
  • Laundry services are allowed between 6 AM and 12 AM.
  • All other permitted businesses are allowed to operate between 6 AM and 12 AM.
  • All other essential activities NOT listed in the Negative List are permitted, subject to the existing SOPs.

For more details, please see Peninsular Malaysia CMCO : New December 2020 SOP!

 

COVID-19 : How To Keep Safe During CMCO!

Here are a few simple steps to stay safe :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

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Nationwide Travel At Vehicle Capacity : Please Follow SOP!

The Malaysia National Security Council has decided to allow nationwide travel at vehicle capacity from 7 December 2020 onwards!

Find out what this means, and what is the SOP we need to comply with when we travel!

 

Nationwide Travel Allowed At Vehicle Capacity From 7 December 2020

Malaysia continues to record an average of about a thousand new COVID-19 cases every day, with over 74,000 COVID-19 cases so far.

However, even the lenient CMCO / PKPB lockdown is taking a toll on the economy, with an expected GDP loss of RM 300 million a day.

So, the Malaysia National Security Council decided to lift travel restrictions, and vehicle passenger limits.

  • Interstate and inter-district travel are now allowed (except in EMCO areas).
  • The existing roadblocks at state borders will be removed.
  • There is no longer the need to obtain police permission to travel.
  • Travel into and out from CMCO / PKPB areas are allowed.
  • There is no limit on the number of passengers in a vehicle, subject to its maximum capacity.

In the newly released 7 December 2020 SOP, they also lifted the prior limitation that only 3 persons per household can leave the house.

 

Nationwide Travel At Vehicle Capacity : Please Follow SOP!

While nationwide travel is now allowed at full vehicle capacity, the government is reminding everyone to comply with the SOP.

The police will be focusing on enforcing the SOP, instead of controlling interstate or inter-district travel.

So what are the key SOPs that we must comply with?

  1. Wear a face mask in public places at all times.
  2. Wear a face mask in public vehicles (not necessary in private vehicles)
  3. Practice social distancing in public places – at least 1 metre apart.
  4. Maintain good hand hygiene with soap and water, or a hand sanitiser.
  5. Always log your public movements with MySejahtera or a manual logbook.

You should also do your best to avoid crowded places, especially public events.

Please remember that many of those who are infected and contagious are not symptomatic.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

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RM399 Laguna Redang 3D2N Holiday : Bait & Switch Scam?

The Laguna Redang Island Resort is claiming that the recent RM399 offer for a 3D2N holiday at their resort is a scam!

Umance, who sold it to over 9000 people, insists it is not a scam, and is now offering a replacement deal instead.

Find out what is going on with this dispute about the RM399 holiday package between Laguna Redang Island Resort and Umance!

 

RM399 Laguna Redang 3D2N Holiday : A Umance Offer

Umance is an entrepreneur who made his name selling seafood online, but appears to be branching out into the hospitality business.

For Singles Day on 11/11, he offered a 3D2N holiday at the Laguna Redang Island Resort for only RM399 (~US$99), with 7 meals included!

 

Laguna Redang Island Resort : Umance Offer Is A Scam!

After Umance sold his RM399 holiday package to over 9000 customers, Laguna Redang Island Resort denounced him as a fraudster.

Umance has disputed this. Here is a rough timeline of what happened.

11 November @ 1:57 PM

Laguna Redang Island Resort issued a terse announcement that they do not endorse, and neither are they participating, in any third-party 11/11 event or Facebook live event.

It has come to our attention that there are companies falsely advertising for our package, we wish to clarify that Laguna Redang Island Resort do not endorse nor participate in any third party 11.11 event or Facebook live event.

11 November @ 6:31 PM

In a second announcement, Laguna Redang Island Resort did not authorise the deal, or consented to it.

Dear Valued Guest(s),

It has recently come to our attention and knowledge that there has been a deal circulating in Facebook in relation to the stays package(s) by promoting and/or selling with conditions of non-expiry permanent tickets, waiver of surcharges, under name of Laguna Redang Island Resort.

Kindly be informed that Laguna Redang Island Resort has never come to consensus in approval, authorized and/or consented to such deal or transaction.

We reserve all our rights. Any inconvenience caused is utterly regretted.

Best Regards,

Laguna Redang Island Resort

11 November

This screenshot of a bank transfer of RM 100,000 from Ricksman MS Sdn Bhd (Umance’s company) to Laguna Redang Travel was shared online, as evidence that Umance had indeed booked those rooms.

12 November @ 11:10 PM

Laguna Redang Island Resort confirmed that they received RM 100,000 on 11 November 2020.

However, they insisted that they never agreed to the deal, and asked the bank to reject and return the sum.

They also insisted that Umance was a fraudster impersonating as an agent of Laguna Redang Island Resort, and asked those who purchased it to lodge a police report.

LAGUNA REDANG ISLAND RESORT (“LAGUNA”) would like to alert the public of fraudsters pretending to be agents of LAGUNA in order to defraud the holiday makers of their money. These fraudsters will defraud the public online or through social media and impersonate as agent of LAGUNA with “attractive packages” which are obviously NOT offered by LAGUNA.

Please note that LAGUNA has no connection with such deceptive practices, and does not, under any circumstances, offered such “attractive packages” nor request anyone to transfer funds to bank accounts that are not under LAGUNA’s name.

On the recent incident circulating in Facebook in relation to an “attractive packages” offered, LAGUNA would like to alert the public that LAGUNA has no connection with such “attractive packages” nor has offered and/or authorized and/or consented to such “attractive packages”. An unauthorized sum of RM100,000.00 was banked into

LAGUNA’s bank account on 11 November 2020 without LAGUNA’s knowledge and authorization and LAGUNA had on 12 November 2020 instructed the bank to reject the receipt of the said sum of RM100,000.00 and requested the bank to remit the said sum of RM100,000.00 into the sender’s account.

For those who have conducted transaction with the suspected fraudsters, please report the matter to the police immediately as LAGUNA has lodged a police report on 11 November 2020 to protect our interest and to prevent further fraud.

 

Umance Replaces Laguna Redang with Tanjung Rhu Langkawi!

At around 5:30 PM on 14 November 2020, Umance posted a video, in which he reiterated that it was not a scam.

However, due to technical issues (likely Laguna Redang refusing his booking), he will fully refund all purchases, or replace it with a 3D2N holiday in the Tanjung Rhu Resort in Langkawi.

In a second video, he shared that the Tanjung Rhu 3D2N holiday package will be managed by Fantastic Tour Services Shd. Bhd. with these features :

  • Tanjung Rhu Resort room on a twin-sharing basis
  • includes 1 day Langkawi road tour
  • includes 3 meals x 2 days
  • no expiry date + ability to change name or date
  • free luggage bag with every 2 tickets

He also offered this Tanjung Rhu 3D2N holiday package to those who missed the earlier offer, at RM399 per person or RM798 per room.

 

Laguna Redang To Tanjung Rhu : Bait & Switch Scam?

While the Tanjung Rhu Resort offer seems like a great deal, sharp-eyed netizens pointed out that Fantastic Tour itself is offering a much better deal at only RM244 per person!

You would actually save RM355 (39%) per room if you purchase the Tanjung Rhu deal directly from Fantastic Tour Langkawi themselves, albeit without free meals and different freebies.

This makes the whole RM399 Laguna Redang holiday package look suspiciously like a bait-and-switch scam.

In such scams, customers are “baited” with an incredibly good offer, but later they will discover that what they purchased was no longer available.

That’s when the “switch” happens – you are persuaded to accept a cheaper replacement instead of a refund, or upgrade to a more expensive alternative.

While we cannot be 100% sure it is a bait-and-switch, it is interesting how fast Umance came up with the Tanjung Rhu replacement package.

Heck, he was actually in Langkawi today to record his Facebook Live video with his team, and both reps from Tanjung Rhu Resort and Fantastic Tour!

One thing’s for sure – Umance is a businessman, and businessmen don’t go into the business to lose money… Caveat emptor! Buyers beware!

 

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MKN : 3 People Now Allowed In Car During CMCO / PKPB

MKN just announced that 3 people are now allowed in the same car during the CMCO / PKPB lockdown. Here is what you need to know!

 

Earlier : Only 2 People Allowed In Car During CMCO / PKPB

When the Malaysian National Security Council (MKN) announced the CMCO / PKPB SOP for Peninsular Malaysia, they only allowed two people from the same household to travel in the same car.

Only TWO (2) people are allowed to leave (including inside / on a vehicle).

That limitation has led to complaints that it unfairly disadvantages single parents, and people with elderly parents.

Single parents may not be able to leave their children unattended at home, and be forced to bring them out, when they have to buy food or essentials.

Those with elderly parents may need another person to help attend to their parent whenever they send them for medical treatment, for example.

 

Now : 3 People Allowed In Car During CMCO / PKPB

In a special press conference on 13 November 2020, the MKN announced that they agreed to loosen the requirement.

They will now allow 3 people from the same household to travel in the same car during the CMCO / PKPB lockdown.

However, please note that they did NOT change the limitation on the number of people from the same household dining in restaurants / cafes / eateries.

Unless they change that limit too, only TWO (2) people per household are allowed to dine in at restaurants / cafes / eateries.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe from COVID-19 :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

Go Back To > Fact Checks | Travel | Home

 

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Scan MySejahtera At Petrol Station, Or Get Fined RM1K?

CPRC says it’s not mandatory, but PDRM says you can be fined RM1,000 for failing to register MySejahtera at the petrol station!

So which is it? After flip-flopping, they finally clarified their stance… hopefully, for the LAST TIME!

 

Register MySejahtera At Petrol Station, Or Get Fined RM1K?

According to PDRM, you must register MySejahtera at the petrol station, even if you do not enter the convenience store! Otherwise, you could be subject to a RM1,000 fine!

Bukit Aman Criminal Investigation Department deputy director DCP Datuk Mior Faridalathrash Wahid confirmed this, saying “If the people do not register or scan, how will the police trace them if there are Covid-19 cases in the area?

As petrol stations are high-traffic public spaces, it is mandatory to register your visit using MySejahtera, as well as wear a face mask have your temperature scanned, and use a hand sanitiser.

However, it appears that petrol station operators may not be aware of this requirement either, as they do not put up MySejahtera QR codes at their pumps for motorists to register their visits…

 

But Didn’t CPRC Say MySejahtera Not Necessary At Petrol Station?

This email shows the CPRC (Crisis Preparedness and Respose Centre) team saying that it is NOT necessary to register your visit using MySejahtera if you are merely refuelling at the pump or making payments.

Sadly, it appears that CPRC and PDRM are not on the same page. CPRC says it’s not necessary, but PDRM insists it is mandatory.

 

Latest MySejahtera SOP For Petrol Stations : To Scan Or Not?

On 10 November 2020, Malaysia’s Senior Minister for Security Dato’ Sri Ismail Sabri, issued an updated SOP on the use of MySejahtera in petrol stations in this press conference.

Here is a summary of the updated MySejahtera SOP for petrol stations :

MUST Scan MySejahtera / Register Manually

  • Making payments or purchases inside the petrol station’s convenience store.
  • Using the ATM machines inside the petrol station’s convenience store.
  • Using the petrol station’s toilet or surau.
  • Sending your car to the petrol station’s workshop.
  • Sending you car for a manual car wash.

DO NOT Need To Scan MySejahtera / Register Manually

  • Self-serving at the pump, and paying using their credit or debit cards or online app.
  • Paying the cashier through the pigeonhole.
  • Self-inflating your own tyres.
  • Using the auto car wash, unless you are paying inside the petrol station’s convenience store.
Situation Scan MySejahtera or
Register Manually?
Making payments inside the petrol station store YES
Making purchases from the convenience store YES
Using the toilet or surau YES
Sending car to petrol station’s workshop YES
Sending car for manual car wash YES
Self-serving at pump, and
paying with credit / debit card / mobile app
NO
Paying cashier through pigeonhole NO
Inflating tyres with air NO
Driving car through auto car wash NO

 

MySejahtera : Why Use It At Petrol Station?

MySejahtera is a mobile app developed by the Malaysian government. It serves as a contact tracing tool, as well as a way to disseminate verified information on COVID-19 in Malaysia.

Its users can log their movements by quickly and simply scanning a QR code at public places. This is a safer option to signing a logbook, because you won’t need to touch the logbook or use a shared pen.

Even though petrol pumps in Malaysia are generally self-served, petrol stations are high traffic public areas with pump attendants and employees, as well as other customers, who may be infected.

Registering your visit with MySejahtera at the petrol station will allow the authorities to quickly and accurately perform contact tracing if any infected person was at the petrol station.

That’s why they made it mandatory to register your visit with MySejahtera at the petrol station, even if you don’t enter the convenience store.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe from COVID-19 :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

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Peninsular Malaysia : CMCO / PKPB Lockdown SOP!

Here is the official MKN SOP on what’s allowed and what’s not allowed during the CMCO / PKPB lockdown of Peninsular Malaysia!

 

Peninsular Malaysia : CMCO / PKPB Lockdown Until 6 December!

With record highs in COVID-19 cases, the Malaysian National Security Council announced a 4-week CMCO / PKPB lockdown of KL, Putrajaya, and all states in Peninsular Malaysia, except for Perlis, Pahang and Kelantan.

  • North : Kedah, Penang, Perak
  • East : Terengganu
  • Central : Selangor, Kuala Lumpur, Putrajaya
  • South : Negeri Sembilan, Melaka, Johor

This expansive CMCO / PKPB lockdown will start at 12:01 AM on 9 November 2020 and end on 6 December 2020.

 

Peninsular Malaysia : Official CMCO / PKPB SOP!

Here is the confirmed MKN SOP on what’s allowed and what’s not allowed during the CMCO / PKPB lockdown of Peninsular Malaysia :

GENERAL

  • Only two persons from each household are allowed to go out to purchase food supplies or daily necessities.
  • Only two persons from each household are allowed to dine-in at any restaurant / cafe.
  • High risk individuals and children are not encouraged to go out.
  • No one is allowed to enter or leave the areas under CMCO lockdown.
  • Interstate travel is forbidden, except for work, economic or industrial purposes.
  • Emergency cases and accidents requiring medical treatment are allowed to travel without police permission.
  • Those with medical appointments are allowed to travel, by showing the referral letter or appointment card.
  • Funerals outside of CMCO areas are allowed, with police permission.
  • Workers will need a valid work pass or letter of permission from their employers to get past state and district roadblocks.
  • Employers must let their employees work from home, unless they are essential to business continuity.
  • Individuals who intend to travel by air must obtain prior permission from the police before they head to the airport.
  • Residents of CMCO areas are allowed to return from outstation, with the permission of the police.
  • Travel through the CMCO areas to non-CMCO areas are allowed, with permission from the nearest police station.

ECONOMIC ACTIVITIES

  • All business, economic and industrial activity can proceed as usual.
  • Businesses must ensure that customers are physically distanced by 1 meter while entering or leaving their premises.
  • Businesses must limit the number of customers within their premise, and publicly display the maximum number of customers allowed inside.
  • Supermarkets, shopping malls and retail stores are allowed, between 6 AM and 12 AM.
  • Restaurants, food stores, food trucks, hawkers, food courts, food stalls, food kiosks, groceries and convenience stores are allowed to open from 6 AM until 12 AM.
  • Dine-in is allowed but limited to 2 persons per small table or 4 persons per large table, but must follow the Food Sector SOP. There should be 1 meter distance between every person.
    Only in Selangor : 5 persons per large table meant for 10 people.
    * Selangor Mentri Besar Datuk Seri Amirudin Shari announced the change on 16 October 2020.
  • Food deliveries, drive-through purchases and food take-aways are encouraged.
  • Daily markets are allowed to open from 6 AM until 2 PM.
  • Wholesale markets are allowed to open from 12 AM until 5 PM.
  • Farmer’s markets are allowed to open from 6 AM until 12 PM.
  • Night markets are allowed to open from 4 PM until 12 AM.
  • Petrol stations are allowed to open from 6 AM until 12 AM, except for those on highways – they can open 24 hours
  • Laundry services are allowed between 6 AM and 12 AM.
  • All other permitted businesses are allowed to operate between 6 AM and 12 AM.
  • Public buses, express buses, MRT, LRT, ERL, Monorail, taxi and e-hailing services are allowed to operate.
  • Taxis and e-hailing vehicles are limited to 2 passengers, and allowed to operate from 6 AM until 12 midnight.
  • Food deliveries are allowed to operate from 6 AM until 12 midnight.
  • All transportation and delivery vehicles involved in industry, business, and manufacturing are allowed to continue as normal, including cross-district and cross-state travel.

Recommended : CMCO Business Activities Extended To 12 AM, Except Sabah!

HEALTHCARE

  • Public and private clinics and hospitals are allowed to open 24 hours.
  • Pharmacies and drugstores are allowed to open from 8 AM until 11 PM.

FISHING, FARMING, PLANTATION INDUSTRIES

  • The fishing, farming, plantation, livestock and related food chain industries are allowed to operate.

PORTS + AIRPORTS

  • All ports and airport services are allowed to operate.
  • Individuals who intend to travel by air must obtain prior permission from the police before heading to the airport.

RELIGIOUS ACTIVITIES

  • Religious activities in mosques and suraus are allowed with limits to the number of participants, according to the state authorities
  • Religious activities in other houses of worship are allowed with limited to the number of participants, according to MKN / MOH / state or federal authorities.
  • Akad nikah ceremonies are allowed with a maximum limit of 30 people, based on the area and physical distancing, or as set by the state religious authorities.
  • Wedding registration ceremonies for non-Muslims are allowed with a maximum limit of 30 people, based on the area and physical distancing.

ENTERTAINMENT, RECREATION + CULTURAL ACTIVITIES

  • Entertainment centres, pubs and night clubs are forbidden to open.
  • Theme parks, indoor playgrounds and cinemas are forbidden to open.

CREATIVE INDUSTRY

  • Recording activities for music, concerts, filming, interviews, and so on are allowed both in studios and outdoors, limited to CMCO areas with limited crew and no audience, according to the SOP.
  • Live event activities are permitted without an audience, with limited crew set by MOH.
  • Busking activities in indoor locations are allowed, based on time limits and limited number of audience, as set by MOH.
  • All other activities NOT listed in the Negative List are permitted, based on the existing SOP.

SPORTS + RECREATION

  • Individual sporting activities and non-contact recreation or those performed individually and not involving more than 10 people, like walking, jogging, cycling, aerobics, hiking, fishing, and so on are permitted.
  • Picnics, swimming pool activities and contact sports are forbidden.
  • Certain commercial sports facilities – gyms, football fields, futsal courts, badminton halls – are allowed to open from 6 AM until 10 PM, starting 19 October 2020.
  • Commercial field and futsal facilities are limited to training activities that do not involve physical contact and limited to up to 10 people at any one time.
  • Sporting events and competitions with spectators and/or with participants from other states are forbidden.
  • Training programs by the National Sports Council and state sports councils can continue according to a Quarantine Based Approach.

EDUCATION

  • All public and private schools, institutions of higher learning, vocational training institutes, kindergartens, day care centres, tahfiz centres, public parks and recreation centres must close.
  • Only nurseries and childcare centres with permission to remain open for frontliners and working parents can remain open.
  • Students who are undergoing exams are permitted to continue taking their exams.

SEMINARS / WORKSHOPS / CONFERENCES

  • All seminars, workshops, courses, training, conferences, lectures and MICE (Meeting, Incentives, Conventions and Exhibitions) are forbidden.
  • Face to face meetings are discouraged, and should be held through video conferencing, with these exceptions :
    – face-to-face meetings involving expatriate and C Suite with physical distancing and face masks
    – internal meetings according to JPA circulars and MITI guidelines

CELEBRATIONS

  • Official and unofficial government and private ceremonies, and social events like weddings, banquets, engagement parties, aqiqah ceremonies, tahlil, birthdays, anniversary parties, reunions are forbidden.

TOURISM

  • All domestic tourism activities that cross into or out of the CMCO areas are forbidden.
  • Tour companies are allowed to operate, based on existing SOP.
  • Hotels are allowed to provide accommodation.
  • Restaurants, including F&B outlets and lounges are allowed. Dine-in is limited to 2 persons per table. Room service, take-aways and food delivery are encouraged.
  • Swimming pool, gym, seminar rooms, halls are not allowed to operate.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe :

  • Avoid suspected cases or disease hotpots, like hospitals, if possible!
  • Avoid public events and crowds
  • Keep our hands clean with soap or hand sanitiser
  • Keep our homes, offices, vehicles, etc. clean
  • If you need to wear a surgical mask, make sure you put it on and remove it properly!
  • Wash your food with water (and soap) after purchase and before preparation

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

Go Back To > Travel | BusinessHome

 

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Peninsular Malaysia : CMCO Lockdown Until 6 December!

Malaysia just announced a 4-week CMCO / PKPB lockdown of all states and federal territories in Peninsular Malaysia, except for Perlis, Pahang and Kelantan! 😱

 

Peninsular Malaysia : CMCO / PKPB Lockdown Until 6 December!

With record highs in COVID-19 cases, the Malaysian National Security Council announced a 4-week CMCO / PKPB lockdown of KL, Putrajaya, and all states in Peninsular Malaysia, except for Perlis, Pahang and Kelantan.

This expansive CMCO / PKPB lockdown will start at 12:01 AM on 9 November 2020 and end on 6 December 2020.

To be specific, this newly-announced CMCO / PKPB lockdown will affect these states and federal territories :

  • North : Kedah, Penang, Perak
  • East : Terengganu
  • Central : Selangor, Kuala Lumpur, Putrajaya
  • South : Negeri Sembilan, Melaka, Johor

 

Peninsular Malaysia CMCO : Same SOP As Klang Valley CMCO?

The Malaysia National Security Council has not announced any special SOP for this new CMCO / PKPB.

Assuming they adopt the same CMCO / PKPB SOP for Klang Valley, here are some SOP we can expect :

  • All business, economic and industrial activity can proceed as usual.
  • Businesses must ensure that customers are physically distanced by 1 meter while entering or leaving their premises.
  • Businesses must limit the number of customers within their premise, and publicly display the maximum number of customers allowed inside.
  • Supermarkets, shopping malls and retail stores are allowed, but must follow the established SOP.
  • Restaurants, food stores, food trucks, hawkers, food courts, food stalls, food kiosks, groceries and convenience stores are allowed to open from 6 AM until 10 PM.
  • Dine-in is allowed but limited to 2 persons per small table or 4 persons per large table*, but must follow the Food Sector SOP.
    * Senior Minister Datuk Seri Ismail Sabri Yaakob announced the change on 15 October 2020.
  • Food deliveries, drive-through purchases and food take-aways are encouraged.
  • Wholesale markets are allowed to open from 4 AM until 2 PM.
  • Daily markets are allowed to open from 6 AM until 2 PM.
  • Farmer’s markets are allowed to open from 6 AM until 12 PM.
  • Night markets are allowed to open from 4 PM until 10 PM.
  • Petrol stations are allowed to open from 6 AM until 10 PM, except for those on highways – they can open 24 hours
  • Public buses, express buses, MRT, LRT, ERL, Monorail, taxi and e-hailing services are allowed to operate.
  • Taxis and e-hailing vehicles are limited to 2 passengers, and allowed to operate from 6 AM until 12 midnight.
  • Food deliveries are allowed to operate from 6 AM until 12 midnight.
  • All transportation and delivery vehicles involved in industry, business, and manufacturing are allowed to continue as normal, including cross-district and cross-state travel.

For more details, please see CMCO / PKPB SOP for KL, Selangor, Putrajaya.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe :

  • Avoid suspected cases or disease hotpots, like hospitals, if possible!
  • Avoid public events and crowds
  • Keep our hands clean with soap or hand sanitiser
  • Keep our homes, offices, vehicles, etc. clean
  • If you need to wear a surgical mask, make sure you put it on and remove it properly!
  • Wash your food with water (and soap) after purchase and before preparation

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

Go Back To > Travel | Home

 

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Klang Valley CMCO Lockdown Extended To 9 November 2020!

The Malaysian government just announced a 2-week extension of the Klang Valley CMCO / PKPB lockdown! 😱

 

Klang Valley CMCO Lockdown Extended To 9 November 2020!

In a move that was not exactly unexpected, the Malaysian government just announced a 2-week extension of the Klang Valley CMCO lockdown!

Instead of ending on 27 October 2020, the CMCO / PKPB lockdown is now extended to 9 November 2020.

 

Klang Valley CMCO / PKPB : Same SOP?

The Malaysian government did not announce any change to the SOP, so the current CMCO / PKPB SOP should apply.

Here are some of the SOP for the CMCO / PKPB in KL, Selangor and Putrajaya :

  • All business, economic and industrial activity can proceed as usual.
  • Businesses must ensure that customers are physically distanced by 1 meter while entering or leaving their premises.
  • Businesses must limit the number of customers within their premise, and publicly display the maximum number of customers allowed inside.
  • Supermarkets, shopping malls and retail stores are allowed, but must follow the established SOP.
  • Restaurants, food stores, food trucks, hawkers, food courts, food stalls, food kiosks, groceries and convenience stores are allowed to open from 6 AM until 10 PM.
  • Dine-in is allowed but limited to 2 persons per small table or 4 persons per large table*, but must follow the Food Sector SOP.
    * Senior Minister Datuk Seri Ismail Sabri Yaakob announced the change on 15 October 2020.
    Only in Selangor : 5 persons per large table meant for 10 people.
    * Selangor Mentri Besar Datuk Seri Amirudin Shari announced the change on 16 October 2020.
  • Food deliveries, drive-through purchases and food take-aways are encouraged.
  • Wholesale markets are allowed to open from 4 AM until 2 PM.
  • Daily markets are allowed to open from 6 AM until 2 PM.
  • Farmer’s markets are allowed to open from 6 AM until 12 PM.
  • Night markets are allowed to open from 4 PM until 10 PM.
  • Petrol stations are allowed to open from 6 AM until 10 PM, except for those on highways – they can open 24 hours
  • Public buses, express buses, MRT, LRT, ERL, Monorail, taxi and e-hailing services are allowed to operate.
  • Taxis and e-hailing vehicles are limited to 2 passengers, and allowed to operate from 6 AM until 12 midnight.
  • Food deliveries are allowed to operate from 6 AM until 12 midnight.
  • All transportation and delivery vehicles involved in industry, business, and manufacturing are allowed to continue as normal, including cross-district and cross-state travel.

For more details, please see CMCO / PKPB SOP for KL, Selangor, Putrajaya.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe :

  • Avoid suspected cases or disease hotpots, like hospitals, if possible!
  • Avoid public events and crowds
  • Keep our hands clean with soap or hand sanitiser
  • Keep our homes, offices, vehicles, etc. clean
  • If you need to wear a surgical mask, make sure you put it on and remove it properly!
  • Wash your food with water (and soap) after purchase and before preparation

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

Go Back To > Travel | Home

 

Support Tech ARP!

If you like our work, you can help support us by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!

Fact Check : Wear Face Mask In Car Or Get FINED RM1,000?

Is the police on a rampage targeting car drivers who do not wear a face mask while driving, fining them RM1,000 if caught?!

Find out what’s the viral warning that got people so angry on social media, and what the FACTS really are!

Updated @ 2020-07-29 : Added face mask requirements for taxis, e-hailing vehicles, and school buses / vans.

Originally posted @ 2020-07-27

 

Claim : Wear A Face Mask In Car Or Get Fined RM1,000!

This startling warning went viral on social media, claiming that the Malaysian police are on a rampage, issuing RM1,000 fines to car drivers who do not wear a face mask while driving!

Everyone be very careful as Police are now on the rampage concerning Face Mask.

My friend together with another passenger just got stopped by a group of young Police guys (3 of them) and were issued with summons of RM 1,000 each because the Police say that if you were travelling alone you can be in the car without mask but if more then 1 person everyone in the car MUST wear mask at all times!

 

No, You Won’t Get Fined For Not Wearing A Face Mask In Your Car

This is yet another Internet hoax… for now.

The Malaysia government could, in the future, institute such a requirement, but at the moment – this is NOT TRUE.

That’s why we intentionally placed a HOAX overlay to the screenshot above, to avoid it from being further shared.

Fact #1 : Compulsory Wearing Of Face Mask Only Starts In August!

On 23 July 2020, Senior Defence Minister Ismail Sabri Yaakob announced that the face mask will be mandatory in these public spaces starting 1 August 2020.

  • Inside public transportation
  • Crowded public spaces
  • Areas where social distancing is impossible

Those who flout the mandatory face mask rule will be subject to a fine of up to RM 1,000.

However, this new requirement doesn’t start until August, so claims that the police are issuing fines for not wearing a face mask right now are FALSE.

Fact #2 : No Requirement To Wear A Face Mask In Your Own Car

While we will soon be required to wear a face mask in public spaces, there is NO REQUIREMENT to wear a face mask in your own car.

You are only required to wear a face mask inside public transportation, not your own car.

Fact #3 : No Report Of Anyone Getting Fined For Not Wearing Face Masks In Car

The Malaysian police have been actively warning people against breaking the government’s COVID-19 preventive measures.

They even made public massive fines for those who violate the Prevention and Control of Infectious Diseases Regulations 2020.

Yet there has been no report of the police issuing fines for not wearing a face mask inside a car.

Neither would there be such fines because face masks are not yet mandatory, not until August 2020.

Fact #4 : Face Masks Are Required In School Buses / Vans

As per the Malaysia Transportation Ministry SOP issued on 9 July 2020, face masks are mandatory in school buses and vans.

Both the driver, as well as the students, must wear face masks while they are in the school bus / van.

Fact #5 : Face Masks Are Required In Taxis & E-Hailing Vehicles

As per the Malaysia Transportation Ministry SOP issued on 23 June 2020, face masks are mandatory in taxis and e-hailing vehicles.

Both the driver, as well as passengers, must wear face masks while they are in the taxi or e-hailing vehicle.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe from COVID-19 :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

Go Back To > Fact Checks | Automotive + TravelHome

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!


Malaysia-Singapore Cross-Border Travel To Resume In August

Malaysia and Singapore have agreed to allow limited cross-border travel to resume in August! Here are the details!

 

Malaysia-Singapore Cross-Border Travel To Resume In August

On 14 July 2020, Malaysia and Singapore agreed to allow limited cross-border travel, with a targeted date of 10 August 2020.

They will announce the requirements, health protocols, and application process, by 31 July 2020.

Officials in Malaysia and Singapore will work together towards implementing two schemes by that date :

Reciprocal Green Lane (RGL)

The Reciprocal Green Lane (RGL) scheme is meant for essential business and official purposes. Eligible travellers will have to abide by these requirements :

  • comply with COVID-19 prevention and public health measures of both countries
  • undergo PCR swab tests
  • submit a controlled itinerary to the destination country, and adhere to it

Periodic Commuting Arrangement (PCA)

The Periodic Commuting Arrangement (PCA) scheme is meant for Singapore and Malaysia residents with long-term immigration passes.

They will be permitted to enter the destination country for work, with these privileges :

  • after at least three consecutive months in the country of work, they may return to their home country for a short-term home leave.
  • they can then re-enter their country of work for another period of no less than three consecutive months.

Eligible travellers will also have to abide by the COVID-19 prevention and public health measures of both countries.

 

Future Malaysia-Singapore Cross-Border Travel Schemes

Malaysia and Singapore also announced that they will work to develop other cross-border travel schemes, including a daily cross-border commuting scheme for travellers in both countries.

 

Malaysia-Singapore Cross-Border Travel : Official Press Statement

JOINT PRESS STATEMENT BY

YB DATO’ SERI HISHAMMUDDIN TUN HUSSEIN

MINISTER OF FOREIGN AFFAIRS OF MALAYSIA

AND

H.E. DR. VIVIAN BALAKRISHNAN

MINISTER FOR FOREIGN AFFAIRS OF THE REPUBLIC OF SINGAPORE

MALAYSIA AND SINGAPORE TO IMPLEMENT THE RECIPROCAL GREEN LANE FOR THE MOVEMENT OF ESSENTIAL BUSINESS / OFFICIAL TRAVELLERS AND PERIODIC COMMUTING ARRANGEMENT FOR CROSS-BORDER TRAVEL BETWEEN MALAYSIA AND SINGAPORE

Minister of Foreign Affairs of Malaysia Dato’ Seri Hishammuddin Tun Hussein and Minister for Foreign Affairs of the Republic of Singapore Dr. Vivian Balakrishnan are pleased to announce that the Government of Malaysia and the Government of the Republic of Singapore have agreed to implement the Reciprocal Green Lane (RGL) and Periodic Commuting Arrangement (PCA). These two schemes are meant to address the needs of different groups of cross-border travellers between both countries.

The RGL will enable cross-border travel for essential business and official purposes between both countries. Eligible travellers will have to abide by the prevailing COVID-19 prevention and public health measures mutually agreed upon by both countries which include undergoing polymerase chain reaction (PCR) swab tests. Travellers will also be expected to submit to the relevant authorities of the receiving country a controlled itinerary and adhere to this controlled itinerary during their visit.

The PCA will allow Singapore and Malaysia residents, who hold long-term immigration passes for business and work purposes in the other country, to enter that country for work. After at least three consecutive months in their country of work, they may return to their home country for a short-term home leave, and thereafter re-enter their country of work to continue work for at least another three consecutive months. These travellers will also have to abide by the prevailing COVID-19 prevention and public health measures mutually agreed by both countries.

Officials in Malaysia and Singapore are working expeditiously towards the targeted implementation of RGL and PCA on 10 August 2020.  This will give the opportunity for the relevant agencies of both Governments to continue their consultation to finalise the Standard Operating Procedures (SOP) of the two initiatives. Recognising the keen interest of residents in Malaysia and Singapore, and to facilitate smooth cross-border flows, the Governments of Malaysia and Singapore have agreed to publish the requirements, health protocols, and application process involved for entry and exit into Malaysia and Singapore, 10 days prior to their implementation of the RGL and PCA.

Malaysia and Singapore have also agreed to develop other appropriate schemes for the cross-border movement of people including a daily cross-border commuting proposal for work purposes for travellers from both countries, while taking into account the required health protocols and available medical resources in both countries to ensure the safety of the citizens of both sides. This will allow both sides to progressively restore cross-border people-to-people interaction and economic exchanges.

.     .     .     .     .

Ministry of Foreign Affairs, Malaysia

Ministry of Foreign Affairs, Republic of Singapore

14 July 2020

 

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Fact Check : AirAsia Banned Wheeled Cabin Luggage?

People are outraged that AirAsia has apparently banned wheeled cabin luggage to facilitate social distancing during embarkation and disembarkation.

Find out what is this AirAsia cabin luggage ban all about, and what the facts really are…

 

Claim : AirAsia Temporarily Bans Wheeled Cabin Luggage!

Quite a few websites are sharing what they claimed are a new AirAsia cabin baggage policy, which temporarily bans wheeled luggage to ensure social distancing during embarkation and disembarkation.

All guests (except infants) are allowed to carry on board ONLY 1 piece of cabin baggage which can be either:

One (1) Laptop bag or one (1) handbag or one (1) small bag:

  • MUST NOT exceed the dimensions of 40cm (H) X 30cm (W) X 10cm (L).
  • MUST FIT under the seat in front of you.
  • MUST NOT weigh more than 7kg.

If your cabin baggage cannot fit under the seat in front of you:

  • You will be given a complimentary check in for the cabin bag that weighs less than 7kg. Please check-in your baggage at the counter.
  • If the bag weighs more than 7kg, extra airport charges apply for each kg of weight.
  • The 7kg complimentary check-in baggage should be treated separately from the standard check-in baggage.

People also shared the news on social media. Here is one example :

This new policy sure is shocking because it would mean that AirAsia travellers will have to cough up for checked luggage, or worse – end up paying A LOT MORE at the airport.

But wait… is this even true? Let’s find out…

 

AirAsia Banned Wheeled Cabin Luggage : Yes, But No Longer…

This temporary AirAsia cabin luggage policy which got everyone riled up is true, but is no longer in effect… starting tomorrow! Here are the facts…

Fact #1 : AirAsia Did Temporarily Ban Wheeled Cabin Luggage

First of all, we have to point out that this isn’t exactly fake news. It is just OLD NEWS.

The restricted cabin luggage policy was part of preventive measures against COVID-19, when AirAsia was permitted to restart domestic flights in:

  • Malaysia (29 April 2020),
  • Thailand (1 May 2020),
  • the Philippines (1 June 2020),
  • India (4 May 2020), and
  • Indonesia (7 May 2020).

Here is the relevant section on their FAQ on precautionary measures while flying with AirAsia during the COVID-19 pandemic, which was posted on 29 April 2020 :

7. What are my cabin baggage limits?

To facilitate social distancing and minimise physical contact when boarding and disembarkation, only ONE piece of cabin baggage is allowed for each guest. More details are available here. All other baggage aside from handbags or laptop bags will need to be checked-in. Please proceed to the check-in counter if you have any enquiry.

Fact #2 : That Restricted Cabin Luggage Policy Ends 6 July 2020

AirAsia actually updated the cabin luggage policy page today, to state that the old policy will be reinstated effective 7 July 2020.

In other words, the restricted cabin luggage policy they introduced on 29 April 2020, ends today.

You are allowed to bring onboard two (2) pieces of bag as part of your cabin baggage allowance with the total weight of both items not exceeding 7kg.

One (1) piece of cabin bag must not exceed 56cm x 36cm x 23cm including the handles, wheels and side pockets. This bag must be able to fit in the overhead compartment in the aircraft cabin.

You may also carry one (1) piece of laptop bag, handbag, backpack or any other small bag which must not exceed 40cm x 30cm x 10cm. This item must be able to fit under the seat in front of you.

Fact #3 : Infants < 2 Years Old Never Had Cabin Baggage Allowance

At least one website claimed that infants under the age of 2 no longer have any cabin luggage allowance, under the new policy.

However, that was always the case even before the COVID-19 pandemic. Only children 2 years and older have cabin luggage allowances – 7 kg, the same as adults.

The only exception is on AirAsia India flights – starting 10 July 2020, infants below 2 years of age will be allocated 7 kg of hand baggage.

Fact #4 : Baby Strollers / Buggies / Prams Are Carried FOC

At least one website claimed that baby strollers must meet cabin baggage allowable dimensions, or you must purchase a checked baggage allowance.

That is not true.

Baby strollers / buggies / prams are carried free of charge on AirAsia flights as checked baggage, provided they are being used by a child or infant.

Those who wish to carry their strollers into the cabin must make sure it can be folded to fit the cabin baggage allowances.

 

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AirAsia Domestic Unlimited Pass Extended : Poor Response?

AirAsia just extended their Unlimited Pass Cuti-Cuti Malaysia by another two days, arguably due to poor response.

Anyone who read the rules and understands the limitations will know why it is a joke to call it Cuti-Cuti Malaysia….

 

AirAsia Domestic Unlimited Pass : What Is It?

Now that Malaysia is under Recovery MCO, AirAsia announced the Unlimited Pass Cuti-Cuti Malaysia promotion to spur domestic tourism.

This is the domestic version of their earlier international Unlimited Pass, which we pointed out was a waste of money for most people.

It promises to let you book unlimited flights to sixteen local destinations within Malaysia for a year, for just RM 399 per person.

AirAsia BIG Members can purchase this special pass from 11 June to 13 June 2020. This has been extended to 15 June 2020.

After purchasing it, they will be able to redeem flights from 25 June 2020 until 31 March 2021.

 

AirAsia Domestic Unlimited Pass : TLDR Advice

It looks like the AirAsia Unlimited Pass Cuti-Cuti Malaysia isn’t doing well at all…

AirAsia tried to spin that 12,000 flight tickets were booked, mostly to Kuching and Kota Kinabalu. That’s actually pretty poor response, since they flew over 13 MILLION passengers in Q4 2019 alone…

In addition, people usually book two ways and use these Unlimited Passes to book multiple trips. So arguably, they only sold 6,000 or less of these domestic Unlimited Passes.

 

AirAsia Domestic Unlimited Pass : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

  1. COVID-19 will prevent / discourage you from using this Unlimited Pass for many months.
  2. You are NOT guaranteed tickets, because there are limited promo seats on each flight.
  3. It will not apply during embargo periods – weekends, public holidays and school holidays.
  4. Families should NOT bother. Holidays should be fun, not torture.
  5. You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
  6. It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.
  7. We also recommend it for business travellers – this can really save them a lot of money!

Since it may not be available during weekends, public holidays and school holidays, the Cuti-Cuti Malaysia tagline is really misleading…

 

AirAsia Domestic Unlimited Pass : Who Should Buy It?

Based on the severe restrictions AirAsia places on this pass, the best people to buy it should meet these requirements :

  • retired, single or a couple
  • able to travel on normal working days / need to travel for work
  • willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not torture.

We however recommend it for BUSINESS TRAVELLERS. The 14-day advanced booking may be a problem, but if you need to travel a lot for work, this pass will save you a lot of money!

Recommended : AirAsia Domestic Unlimited Pass : How To Book Your Flight!

 

AirAsia Domestic Unlimited Pass : Not For Holidays!

Reason #1 : Remember COVID-19?

Even though Malaysia did very well in the fight against COVID-19, the pandemic isn’t over. In fact, COVID-19 is likely to persist and spread back and forth from various countries for many more months to come.

Until a vaccine is approved and administered worldwide, it is possible that Malaysia may encounter additional waves of COVID-19 infections.

If you are unwilling to take this risk, you may end up not flying all that much, if at all!

Reason #2 : You’re NOT Guaranteed A Flight

The pass does NOT guarantee you to any flight. You can only use it to redeem flights that AirAsia has earmarked with 100% OFF signs.

You can select flights without the 100% OFF sign, but you will have to pay full price for them.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate Q&A page) that :

  • tickets are limited, and may not be available for all flights during public holidays, school breaks and weekends.
  • you can only buy it for direct flights, no connecting flights allowed.
  • every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
  • you must be 12 years or older, and have your own BIG Member account.
  • you must book your tickets at least 14 days in advanced.

These limitations are designed to reduce your ability to fly as often as you would like using the Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass Cuti-Cuti Malaysia at all!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for this Pass.

What will likely happen is that a few members of your group will be able to use their Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass Cuti-Cuti Malaysia, you may not get to do so on the way back.

You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to book many flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Budget airlines like AirAsia make a large percentage of their profits not from flight tickets, but from ancillary revenue – administrative fees, baggage fees, assigned seat fees, flight insurance, cancellations, documentation, meals, merchandise, fuel surcharges, etc.

In Q3 2019, almost a quarter of AirAsia’s revenue came from such ancillary sources – a whopping RM 686 million. And unlike revenue from flight tickets – they have relatively low costs – and so they contribute substantially to the airline’s PROFITS.

Frequent AirAsia travellers will tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

 

AirAsia Domestic Unlimited Pass : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

  • It is only applicable on direct flights with the AK carrier code.
  • Flight redemption is limited and may not be available for all flights during public holidays, school breaks and weekends.
  • Flight redemption is only valid for base fare only and do not include optional add-ons, passenger service charge, regularity service charge, or other charges.
  • Booking must be made at least fourteen (14) days before the flight departure date.
  • All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
  • It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
  • You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
  • In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
  • AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
  • The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
  • Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
  • When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
  • The AirAsia Unlimited Pass Cuti-Cuti Malaysia is non-refundable.

 

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Fact Check: Changi Airport Passengers Must Wear PPE Suits?

Are Changi Airport passengers required to wear PPE suits before they board their flights? A video seems to show that.

Take a look at the video yourself, and find out what the facts really are!

 

Claim : Changi Airport Passengers Must Pay For + Wear PPE Suits!

A video showing Changi Airport passengers wearing blue PPE suits is going viral, together with this message :

Changi Airport.
Passengers must wear this suits on board like going to an operation room
Cost included in the air ticket.
So kiasu kiasi style

 

Changi Airport Passengers Must Wear PPE Suits : The Facts!

Fact #1 : The Video Is Genuine

First of all, the video is genuine and was recorded on 31 May 2020.

It showed real passengers in blue PPE suits waiting for their flight in Terminal 3 of Changi Airport in Singapore.

Fact #2 : They Are Vietnamese Citizens

In the video, you can hear them speaking Vietnamese. They are actually part of 340 Vietnamese citizens being repatriated from Singapore after COVID-19 infections there approached 35,000.

They include the elderly, pregnant women, those with pre-existing health conditions, the young (under 18 years of age), or tourists whose visas had expired – all of whom paid their own fares for the flight.

Fact #3 : PPE Requirement Was By Vietnam Government + Vietnam Airlines

Those being repatriated were required to don those blue PPE suits, as well as face masks and gloves, by the Vietnamese Ministry of Health, and Vietnam Airlines.

This was a requirement since 15 May 2020, after two Vietnam Airlines flight attendants tested positive for COVID-19 after a repatriation flight from Russia.

They actually had to wear all that for the entire duration of the flight, and were quarantined upon arriving at Can Tho, a southern Vietnamese city.

Fact #4 : PPE Requirement Not Exclusive To Singapore

This requirement to wear blue PPE suits, face masks and gloves was not exclusive to Singapore or Changi Airport.

It was mandated for all Vietnamese citizens being repatriated from COVID-19 hotspots by Vietnam Airlines.

Here are photos of the same precautions being carried out on Vietnamese citizens being repatriated from Taiwan :

According to the Vietnamese Ministry of Foreign Affairs, both the Vietnam Airlines cabin crew and flight crew had to don the same blue PPE suits, face masks and gloves for the entire flight as well.

Fact #5 : Singapore Does Not Require PPE Suits In Changi Airport

Changi Airport in Singapore does not require passengers to wear PPE suits. They only require everyone to wear a face mask.

Here are Changi Airport’s official measures against COVID-19 :

  • All arriving, transit and departing passengers at Changi Airport are subject to temperature screening. Passengers who are febrile or display respiratory symptoms will be referred to a doctor on duty.
  • All airport staff entering the transit area will have to undergo temperature screening. Staff who have a high temperature will be asked to consult a doctor immediately.
  • All passengers, air crew and airport staff must wear a mask at all times at Changi Airport. In addition, all passengers and crew members must also wear a mask for the entire duration of their flight to and from Changi Airport.Passengers who need to purchase a mask may do so at the airport pharmacies and convenience stores such as Guardian, Watson’s and 7-11.
  • Changi Airport conducts frequent cleaning and disinfecting across its terminals and at Jewel Changi Airport.High-contact areas across the airport such as door handles, water coolers, counter tops, baggage trolleys and lift buttons are cleaned and disinfected more frequently.Frequent swab tests are conducted at these areas to ensure the efficacy of cleaning and disinfection.
  • For an added layer of protection, frequently-touched surfaces such as automated check-in kiosks, trolleys, lift buttons and security trays are coated with a protective antimicrobial coating to reduce the risk of virus transmission.
  • Autonomous cleaning equipment are deployed throughout the airport cleaning and disinfecting the floors and carpets at Changi Airport daily.
  • Prayer rooms, baby care rooms and smoking areas are available for use. Passengers must observe safe distancing and adhere to the markers.Frequent cleaning and disinfecting is done at these areas and frequently-touched surfaces are sprayed with a protective antimicrobial coating to reduce the risk of virus transmission.
  • There are more than 1,200 hand sanitisers available across all terminals and Jewel Changi Airport, from check-in rows to gate holdrooms. Hand sanitisers will only be allowed in cabin baggage if kept in containers of not more than 100ml each.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe from COVID-19 :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

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AirAsia Unlimited Pass Cuti-Cuti Malaysia : Not So Fast!

The AirAsia Unlimited Pass Cuti-Cuti Malaysia promises UNLIMITED AIR TRAVEL to local sixteen destinations, for a whole year!

But as usual – there are caveats with this offer that makes it a joke to call it Cuti-Cuti Malaysia….

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : What Is It?

Now that Malaysia is under Recovery MCO, AirAsia announced the Unlimited Pass Cuti-Cuti Malaysia promotion to spur domestic tourism.

This is the domestic version of their earlier international Unlimited Pass, which we pointed out was a waste of money for most people.

It promises to let you book unlimited flights to sixteen local destinations within Malaysia for a year, for just RM 399 per person.

AirAsia BIG Members can purchase this special pass from 11 June to 13 June 2020.

After purchasing it, they will be able to redeem flights from 25 June 2020 until 31 March 2021.

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

  1. COVID-19 will prevent / discourage you from using this Unlimited Pass for many months.
  2. You are NOT guaranteed tickets, because there are limited promo seats on each flight.
  3. It will not apply during embargo periods – weekends, public holidays and school holidays.
  4. Families should NOT bother. Holidays should be fun, not torture.
  5. You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
  6. It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.
  7. We also recommend it for business travellers – this can really save them a lot of money!

Since it may not be available during weekends, public holidays and school holidays, the Cuti-Cuti Malaysia tagline is really misleading…

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : Who Should Buy It?

Based on the severe restrictions AirAsia places on this pass, the best people to buy it should meet these requirements :

  • retired, single or a couple
  • able to travel on normal working days / need to travel for work
  • willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not torture.

We however recommend it for BUSINESS TRAVELLERS. The 14-day advanced booking may be a problem, but if you need to travel a lot for work, this pass will save you a lot of money!

Recommended : AirAsia Domestic Unlimited Pass : How To Book Your Flight!

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : Not For Holidays!

Reason #1 : Remember COVID-19?

Even though Malaysia did very well in the fight against COVID-19, the pandemic isn’t over. In fact, COVID-19 is likely to persist and spread back and forth from various countries for many more months to come.

Until a vaccine is approved and administered worldwide, it is possible that Malaysia may encounter additional waves of COVID-19 infections.

If you are unwilling to take this risk, you may end up not flying all that much, if at all!

Reason #2 : You’re NOT Guaranteed A Flight

The pass does NOT guarantee you to any flight. You can only use it to redeem flights that AirAsia has earmarked with 100% OFF signs.

You can select flights without the 100% OFF sign, but you will have to pay full price for them.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate Q&A page) that :

  • tickets are limited, and may not be available for all flights during public holidays, school breaks and weekends.
  • you can only buy it for direct flights, no connecting flights allowed.
  • every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
  • you must be 12 years or older, and have your own BIG Member account.
  • you must book your tickets at least 14 days in advanced.

These limitations are designed to reduce your ability to fly as often as you would like using the Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass Cuti-Cuti Malaysia at all!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for this Pass.

What will likely happen is that a few members of your group will be able to use their Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass Cuti-Cuti Malaysia, you may not get to do so on the way back.

You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to book many flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Budget airlines like AirAsia make a large percentage of their profits not from flight tickets, but from ancillary revenue – administrative fees, baggage fees, assigned seat fees, flight insurance, cancellations, documentation, meals, merchandise, fuel surcharges, etc.

In Q3 2019, almost a quarter of AirAsia’s revenue came from such ancillary sources – a whopping RM 686 million. And unlike revenue from flight tickets – they have relatively low costs – and so they contribute substantially to the airline’s PROFITS.

Frequent AirAsia travellers will tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

  • It is only applicable on direct flights with the AK carrier code.
  • Flight redemption is limited and may not be available for all flights during public holidays, school breaks and weekends.
  • Flight redemption is only valid for base fare only and do not include optional add-ons, passenger service charge, regularity service charge, or other charges.
  • Booking must be made at least fourteen (14) days before the flight departure date.
  • All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
  • It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
  • You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
  • In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
  • AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
  • The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
  • Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
  • When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
  • The AirAsia Unlimited Pass Cuti-Cuti Malaysia is non-refundable.

 

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AirAsia Unlimited Pass : Extended To June 2021!

Due to the persisting COVID-19 pandemic, AirAsia just announced that their Unlimited Pass will be extended to June 2021. Here are the details!

 

AirAsia Unlimited Pass : What Is It?

Stung by the Airbus bribery scandal and the COVID-19 coronavirus crisis, the AirAsia Unlimited Pass promotion is their effort to stem the bleed.

Earlier this year, AirAsia offered the Unlimited Pass which would give you the right to obtain free flight tickets to seven sectors, as many times as you wish – for a year :

  • Australia
  • Japan
  • Korea
  • China
  • Taiwan (only Taipei)
  • India
  • United States (only Honolulu)

Recommended : AirAsia Unlimited Pass : Destinations + Embargo Periods!

 

AirAsia Unlimited Pass : Extended To June 2021

The AirAsia Unlimited Pass was on sale until 7 March 2020, which meant the latest anyone could fly was up to the first week of March, 2021.

But with the COVID-19 pandemic locking down most of the world for the next few months, those who purchased the Unlimited Pass have been grumbling.

At this point, we have to say – we told you so…

However, your dissatisfaction has paid off. AirAsia just extended the Unlimited Pass flight availability till 30 June 2020 – an extension of about 3 months for most people.

Do note that this is not an extension of the sale period. That ended on 7 March 2020. The extension is for flight purchases for existing AirAsia Unlimited Pass holders.

For more details, we recommend these articles :

 

AirAsia Unlimited Pass Destinations

When AirAsia announced the Unlimited Pass promotion, they only highlighted five countries – Australia, Japan, Korea, China and India. Well, that’s not all.

Here is the full, confirmed list of destinations, which we compiled in this table based on where you plan to fly from :

Origin Sector Available Destinations
Kuala Lumpur (Return) Australia Gold Coast
Melbourne
Perth
Sydney
China Beijing
Changsha
Chengdu
Chongqing
Hangzhou
Shanghai
Wuhan
Xi’an
India Ahmedabad
Amritsar
New Delhi
Japan Fukuoka
Osaka
Sapporo (Chin Chitose)
Tokyo (Haneda)
Tokyo (Narita)
Korea Busan
Jeju
Seoul
Taiwan Taipei
Bangkok (Return) Australia Brisbane
China Shanghai
Japan Osaka
Sapporo (Chin Chitose)
Tokyo (Narita)
Nagoya
Korea Seoul
Taipei (Return) Japan Osaka
Okinawa
Osaka (Return) US Honolulu

 

AirAsia Unlimited Pass Embargo Periods

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass.

It includes, but is not limited to, these upcoming holidays in Malaysia. In other words, AirAsia can add new embargo periods, as they wish.

Unlimited Pass Embargo Dates Occasion
1 May 2020 Labour Day
7 May 2020 Wesak Day
23 May to 7 June 2020 School Holidays
24 May to 25 May 2020 Hari Raya Aidilfitri
25 July to 2 August 2020 School Holidays
31 July 2020 Hari Raya Haji
20 August 2020 Awal Muharram
31 August 2020 Merdeka Day
16 September 2020 Malaysia Day
29 October 2020 Prophet Muhammad’s Birthday
14 November 2020 Deepavali
21 November to 31 December 2020 School Holidays
25 December 2020 Christmas Day
1 January 2021 New Year’s Day
28 January 2021 Thaipusam
12 February to 13 February 2021 Chinese New Year

 

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AirAsia Unlimited Pass : Destinations + Embargo Periods!

People have been arguing over what destinations and embargo periods are applicable for the AirAsia Unlimited Pass promotion.

Well, consider that settled – here are all available destinations, and current embargo dates, for the AirAsia Unlimited Pass!

 

AirAsia Unlimited Pass Destinations

When AirAsia announced the Unlimited Pass promotion, they only highlighted five countries – Australia, Japan, Korea, China and India. Well, that’s not all.

Here is the full, confirmed list of destinations, which we compiled in this table based on where you plan to fly from :

Origin Sector Available Destinations
Kuala Lumpur (Return) Australia Gold Coast
Melbourne
Perth
Sydney
China Beijing
Changsha
Chengdu
Chongqing
Hangzhou
Shanghai
Wuhan
Xi’an
India Ahmedabad
Amritsar
New Delhi
Japan Fukuoka
Osaka
Sapporo (Chin Chitose)
Tokyo (Haneda)
Tokyo (Narita)
Korea Busan
Jeju
Seoul
Taiwan Taipei
Bangkok (Return) Australia Brisbane
China Shanghai
Japan Osaka
Sapporo (Chin Chitose)
Tokyo (Narita)
Nagoya
Korea Seoul
Taipei (Return) Japan Osaka
Okinawa
Osaka (Return) US Honolulu

 

AirAsia Unlimited Pass Embargo Periods

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass.

It includes, but is not limited to, these upcoming holidays in Malaysia. In other words, AirAsia can add new embargo periods, as they wish.

Recommended : AirAsia Unlimited Pass Guide : Planning Your Travel!

Unlimited Pass Embargo Dates Occasion
1 May 2020 Labour Day
7 May 2020 Wesak Day
23 May to 7 June 2020 School Holidays
24 May to 25 May 2020 Hari Raya Aidilfitri
25 July to 2 August 2020 School Holidays
31 July 2020 Hari Raya Haji
20 August 2020 Awal Muharram
31 August 2020 Merdeka Day
16 September 2020 Malaysia Day
29 October 2020 Prophet Muhammad’s Birthday
14 November 2020 Deepavali
21 November to 31 December 2020 School Holidays
25 December 2020 Christmas Day
1 January 2021 New Year’s Day
28 January 2021 Thaipusam
12 February to 13 February 2021 Chinese New Year

 

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AirAsia Unlimited Pass Guide : Planning Your Travel!

If you have already purchased the AirAsia Unlimited Pass, here is a step-by-step guide on how to plan your travel and book your tickets using the AirAsia Unlimited Pass!

 

AirAsia Unlimited Pass Guide : Planning Your Travel!

As we pointed out earlier, the AirAsia Unlimited Pass is not for everyone. But if you are able to benefit from it, here is our guide on how to plan your travel and book your tickets.

Step 1 : Log into your BIG Member account.

Step 2 : Make sure your BIG Member profile name is exactly the same as the name in your passport.

Step 3 : If necessary, please change your profile name to match your passport.

You only have one (1) chance to change your name and you cannot change it once your first flight redemption is confirmed, so make sure you do it before redeeming your first flight!

Step 4 : Go to Deals and look at the My Purchases tab for your AirAsia Unlimited Pass.

If you cannot locate your Unlimited Pass after purchasing, check back after a few hours. If the problem persists, email AirAsia at support_deals@airasia.com.

Step 5 : Generate your Unique Code.

Step 6 : Click Apply Now, and the page will refresh to show a flight search page.

Step 7 : Select your destination and travel date.

The AirAsia Unlimited Pass allows you to redeem these flights :

  • From Kuala Lumpur (return) : Melbourne, Gold Coast, Perth, Sydney, Changsha, Chongqing, Chengdu, Hangzhou, Beijing, Shanghai, Wuhan, Xi’an, Amritsar, New Delhi, Ahmedabad, Sapporo (Chin Chitose), Osaka, Fukuoka, Tokyo (Haneda), Tokyo (Narita), Jeju, Seoul, Busan, Taipei

  • From Bangkok (return) : Brisbane, Shanghai, Sapporo (Chin Chitose), Osaka, Tokyo (Narita), Nogoya, Fukuoka, Seoul

  • Others (return) : Taipei – Osaka, Taipei – Okinawa, Osaka – Honolulu

Recommended : AirAsia Unlimited Pass : A Waste Of Money, Unless…

Flights with seats listed as 100% OFF are available to be booked by AirAsia Unlimited Pass holders.

If your selected flight has no 100% OFF sign, that means the AirAsia Unlimited Pass is NOT available for the selected date, or the selected date falls on the Embargo Period.

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass. It includes these upcoming holidays in Malaysia :

Step 8 : Insert your Unique Code into the “Promo Code” field.

You will see the airport taxes and fees payable for that sector, with the total payable taxes and fees at the black box at the bottom for the return trip.

Here is a list of mandatory government taxes and fees for a 2-way return trip for available destinations :

Step 9 : Add your baggage, meals and seat allocations!

Step 10 : Complete your booking by paying the necessary taxes, fees and add-on fees.

 

AirAsia Unlimited Pass Guide : Warning!

AirAsia would like us to remind everyone that your Unlimited Pass cannot be returned, refunded or transferred.

They will also void your Unlimited Pass if you are no-show for 3 consecutive times for your confirmed flights.

So make sure you REALLY want to fly to those destinations on those dates before booking!

 

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AirAsia Unlimited Pass : A Waste Of Money, Unless…

The AirAsia Unlimited Pass promises UNLIMITED AIR TRAVEL to five countries, for a whole year!

But frankly speaking – the AirAsia Unlimited Pass is A WASTE OF MONEY, unless you fit a certain set of criteria.

Find out if you fit that small set of criteria, because if you don’t – do NOT sign up for the AirAsia Unlimited Pass!

 

AirAsia Unlimited Pass : What Is It?

Stung by the Airbus bribery scandal and the COVID-19 coronavirus crisis, the AirAsia Unlimited Pass promotion is their effort to stem the bleed.

From 29 February to 7 March 2020, AirAsia BIG Members can purchase the Unlimited Pass which would give them the right to purchase tickets to seven sectors, as many times as they wish – for a year :

  • Australia
  • Japan
  • Korea
  • China
  • Taiwan (only Taipei) *thanks for the heads-up, Goldfries!
  • India
  • United States (only Honolulu)

Recommended : AirAsia Unlimited Pass : Destinations + Embargo Periods!

That sounds like an AWESOME deal, doesn’t it? Who doesn’t want unlimited air flights to all five countries for a whole year?

However, AirAsia threw in so many caveats, the Unlimited Pass is almost useless… unless you are willing to put up with the hassle.

 

AirAsia Unlimited Pass : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

  1. COVID-19 will prevent / discourage you from using the Unlimited Pass for many months.
  2. You are limited to flights over 4 hours, and only with the D7 or XJ carrier codes.
  3. You are NOT guaranteed tickets, because there are limited promo seats on each flight.
  4. The Unlimited Pass also may not apply during peak periods like weekends, public holidays and school holidays.
  5. Families should NOT bother with the Unlimited Pass. Holidays should be fun, not torture.
  6. You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
  7. It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.

 

AirAsia Unlimited Pass : Why It’s A Waste Of Money

Reason #1 : Remember COVID-19?

Four of those five countries are in the throes of fighting COVID-19, and it is unlikely that India won’t be affected soon. And the COVID-19 coronavirus is spreading, not receding.

So how likely do you think you will be travelling to those countries over the next 12 months, even if there is no travel ban?

IMHO, many people will not be travelling (voluntarily) to China, Korea, Japan and Australia in the next 6 monthsat the very least.

Reason #2 : You’re NOT Guaranteed A Flight

With tourism falling off the cliff over the next few months, not only will people cancel their flights, so will airlines.

Even if you are fearless, it doesn’t mean AirAsia will be fearless as well, or stupid enough to fly an almost empty plane just because you insist on flying.

As stated in their rules (see below), buying the Unlimited Pass does NOT guarantee you to a flight. It is up to them to decide whether you qualify for a flight to your destination.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate page) that :

  • tickets are limited, and not available for all flights or destinations, or time periods, especially public holidays, school breaks and weekends.
  • only long haul flights of over 4 hours with the carrier code D7 or XJ are allowed.
  • you can only buy it for direct flights, no connecting flights allowed.
  • every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
  • you must be 12 years or older, and have your own BIG Member account.

These limitations are designed to reduce your ability to fly as often as you would like using the AirAsia Unlimited Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass at all!

Recommended : AirAsia Unlimited Pass Guide : Planning Your Travel!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for the Unlimited Pass.

What will likely happen is that a few members of your group will be able to use their Unlimited Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass, you may not get to do so on the way back. You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to several flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Budget airlines like AirAsia make a large percentage of their profits not from flight tickets, but from ancillary revenue – administrative fees, baggage fees, assigned seat fees, flight insurance, cancellations, documentation, meals, merchandise, fuel surcharges, etc.

In Q3 2019, almost a quarter of AirAsia’s revenue came from such ancillary sources – a whopping RM 686 million. And unlike revenue from flight tickets – they have relatively low costs – and so they contribute substantially to the airline’s PROFITS.

Frequent AirAsia travellers will also tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

 

AirAsia Unlimited Pass : Who Should Buy It?

Based on the severe restrictions AirAsia places on the Unlimited Pass, the best people to buy it should meet these requirements :

  • retired, single or a couple
  • able to travel on normal working days
  • would like to travel to those 5 countries
  • willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not a torture.

And we should point out that the target group above can often get free or heavily discounted flights on AirAsia without the Unlimited Pass. Thanks for the screenshots, Nigel!

So all the Unlimited Pass does is “force” you to travel more on AirAsia – they won’t make money from your flights, but they will make their money from your ancillary fees.

 

AirAsia Unlimited Pass : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

  • It is only applicable on direct long haul flights of over 4 hours with carrier code D7 & XJ.
  • It excludes flights to Bali, Singapore, Jeddah and all Fly-thru routes. Embargo period applies.
  • Flight redemption is limited and may not be available for all flights, all destinations including public holidays, school breaks and weekends.
  • Promotions which are applicable for bookings made via airasia.com and AirAsia Mobile App are limited to regular base fare only and shall not include Premium Flex or Value Pack bundled category.
  • All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
  • It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
  • You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
  • In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
  • AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
  • The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
  • Upon purchasing the AirAsia Unlimited Pass, the passenger shall have the right to book and fly on AirAsia X and Thai AirAsia X flights to Australia, India, China, Korea and Japan for an unlimited number of times, subject to full and final payment of any applicable airport charges, taxes and regulatory fees, or other charges.
  • Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
  • When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
  • The AirAsia Unlimited Pass is non-refundable.

 

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Samsung Galaxy Note 10+ : Golden Reel At Night!

We took the Samsung Galaxy Note 10+ for a photography trip to Macau, where we took the opportunity to test it out at the Golden Reel at night!

Check out these Galaxy Note 10+ sample photos which will show you what you can expect from the Golden Reel at night!

 

Samsung Galaxy Note 10+ : A Quick Primer

The Galaxy Note 10+ is the latest Samsung Note device. Think of it as an improved Galaxy S10+, with an S Pen stylus!

In addition to a flagship-class processor and a ton of memory and storage, the Samsung Galaxy Note 10+ (USUK | AU | SGMY) boasts a quad-camera system.

The Samsung Galaxy Note 10+‘s quad-camera system consists of these cameras :

  • 12 MP Dual Aperture Camera (f/1.5 and f/2.4) : 77°, Dual Pixel, OIS
  • 16 MP Ultra-Wide Angle Camera (f/2.2) : 123°, 0.5X optical zoom
  • 12 MP Telephoto Camera (f/2.4) : 45°, 2X optical zoom, OIS
  • 3D DepthVision Camera : ToF emitter and sensor with VGA (320 x 240 pixels) resolution

The 3D DepthVision camera is actually a pair of ToF (Time of Flight) emitter and sensor that provide 3D data to the main camera for features like Video Bokeh and 3D scanning. It doesn’t take any photos.

Recommended : Samsung Galaxy Note 10 Plus (SM-N975) In-Depth Review!

 

Introducing The Golden Reel!

Macau’s Golden Reel, the centrepiece attraction of Studio City, opened in October 2015. Towering 130 metres (427 feet) off the ground between the two Studio City towers, it is the highest Ferris wheel in Asia, and the world’s first to feature a figure-eight design.

Although everyone believes that the figure-eight design was an obvious nod to the Chinese belief that the number 8 brings good luck, Melco Crown (which runs Studio City) claims that it is based on “an epic Hollywood-inspired tale of two asteroids careering through Studio City’s two Art Deco hotel towers”

Recommended : Samsung Galaxy Note 10+ : Senado Square At Night!

 

Golden Reel : Getting There

To get there, you can take a taxi, a public bus, or the free Studio City shuttle bus that goes from the Macau-Zhuhai Border Gate, Macau Ferry Terminal, Macau International Airport, Taipa Ferry Terminal, Macau Peninsula and Macau Tower.

Then you need to head up to the third floor to purchase your ticket, and ride up to the 23rd floor to hop into one of the Golden Reel’s 17 Steampunk-inspired cabins.

 

Golden Reel : Our Recommendations

Each Golden Reel cabin is air-conditioned, and seats up to 10 people. Every ride lasts about 15 minutes, and costs MOP 100 / HKD 100 per person, which works out to about RM 53 / S$ 17 / US$13 / £10 / A$18.

But if you are going in a group of 5 or more, it might make more sense to opt for their Private Cabin offer. For MOP 750 (HKD 750 / RM395  / S$130 / US$96 / £73 / A$137, you get :

  • the entire cabin to yourself (up to 10 people)
  • unlimited rides for 1 hour, which is 4 rounds
  • a free souvenir photo for the group
  • free cardboard binoculars for everyone in your group

People may call Macau the Las Vegas of the East, but the Cotai Strip is still not as extravagantly built-up as Las Vegas. So the best time to view is :

  • at night, if you are only going for a single ride, or
  • at sunset, if you opted for the Private Cabin and have one full hour to watch the Cotai Strip transition from evening to night.

 

Samsung Galaxy Note 10+ : Golden Reel At Night!

As we did in our Senado Square night photography session, we used only the Auto mode, with no manual adjustments – because this is precisely how the vast majority of smartphone users take their photos!

And in case you are wondering, the Golden Wheel cabin does not actually go in a figure eight. It’s like two semi-circular Ferris wheels combined.

As the cabin lights are turned off once it leaves the platform, the Samsung Galaxy Note 10+ (USUK | AU | SGMY) does a pretty good job of capturing the scenery with minimal reflections off the windows and glass floor.

Just make sure you don’t use any flash because it will not only blind your subjects, it will turn out really badly in your photos.

As long as you are focusing on the brightly-lit scenery below, you should be able to take some nice photos. The cabin moves rather slowly, so you won’t get too many blurry shots.

But it’s still way too dark inside the cabin to take good shots with the Samsung Galaxy Note 10+ (USUK | AU | SGMY). And you should NOT use your smartphone’s flash.

Instead, use an LED video camera light or another smartphone’s torchlight feature, to cast enough light on the subjects and not drown out the background.

Generally, you will want to hold the LED light / other smartphone high above your head so that the light casts downwards at your subjects.

This will help prevent the light from reflecting off the glass in the back, which you can see in the picture above but not this one below. You can also try bouncing the light off the low ceiling, for a more subtle glow.

For most people, the Golden Reel will be just something to check off the list while visiting Macau. It offers a nice view of the Cotai Strip at night, but I doubt people will want to revisit it.

But if you are there in a group, we highly recommend taking the Private Cabin option, because it buys you time and four rounds of this Ferris wheel to take some nice photos.

Just remember to use a source of extra lighting when taking photos inside the cabin. This will ensure that the faces of your subjects will be well-lit, without blow out the background.

 

Samsung Galaxy Note 10+ : Where To Buy?

Here are the online purchase options in various countries :

 

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The SAP Concur Guide To Decluttering Business Travels

As Senior Vice President and General Manager of SAP Concur APJGC, Andy Watson is a veteran business traveller in every sense of the term. He shared with us, his guide on how to declutter business travels!

This is useful, not just for business travellers, but also holiday-goers. The same tips he shares works just as well for anyone flying for pleasure, as they do for those who fly for work!

 

Business Travels Beyond “Up In The Air”

Everyone who watched George Clooney and Anna Kendrick in the 2009 movie, Up In The Air, will be amazed at how business travellers pack for their business travels.

But there is really more to such business travels than just how business travellers pack their bags for minimum hassle, and maximum efficiency.

There are many other ways to make your business travels more pain-free, even before you set off for the airport!

We will let Andy Watson explain…

 

Decluttering Your Business Travels

Owners of untidy homes and weary business travellers may not realise that they have much in common until Japanese decluttering expert Marie Kondo came along. She made the connection clear.

Just like it’s possible − with the right method − to transform your chaotic home into a neat abode that sparks joy, it’s possible to turn business travel from pain to pleasure with some technological ingenuity.

Traditionally, before making their trips, business travellers need to:

  • Manually conduct multiple searches for their desired flights and hotels. Bookings are done separately with the need to repeatedly key in personal and booking information.
  • Manually consolidate multiple bookings in one place, often in a paper-based fashion with no capability for changes or real-time prompts and updates.
  • Go through a tedious submission process for internal approval of trip.
  • Diligently safekeep paper receipts collected along the trip.
  • Laboriously go through paper receipts and key in details for claims upon return.

With modern, mobile-based travel and expense technologies, business travellers will be able to declutter all these processes, better organise their trips, and take more effective care of their own safety.

For instance, they could:

  • Use smart apps to book all flights, hotels and rental cars, streamlining travel booking, claims and invoicing management from start to finish.
  • Declutter − organise all their travel plans in one place, including personal arrangements done with their favourite travel service providers like Airbnb and Uber.
  • Receive real-time flight alerts throughout their trip, and very coolly, get notified when a better seat becomes available.
  • Link various frequent flyer accounts and reward programs on one platform, no matter whether they are travelling for business, leisure or both. This integration ability lets travellers save time on bookings and leverage a B2C experience, while staying within the policy needs of their company.

These features are particularly attractive for millennial travellers. And that’s an important demographic for corporates and travel companies to cater to because Asian millennials’ spend on international travel, according to the UNWTO World Tourism Barometer, is expected to increase by 1.6 times to US$340 billion by 2020.

In Singapore itself, Expedia found that 84% of millennials travel at least once a year, higher than baby boomers (73%) and the Generation X (82%).

  • Keep their company in the loop so it can render on-site assistance when the need arises. Modern apps can help firms proactively monitor weather, violence, system disruptions or other risks that may impact their travellers, communicate with them and connect them to expert support.
  • Take pictures of their paper receipts, submit them instantly for claims and forget about safekeeping them. Some apps can automatically create, itemise and categorise charges in expense reports.
  • Use apps to auto-submit hotel, restaurant and transportation e-receipts, or enable these vendors to submit their receipts directly to your corporate expense system. This paperless approach aids environmental preservation. Other sustainable options exist for modern apps – travellers may be able to optimise their routes based on emissions, be encouraged to consider the low carbon option of rail travel, and rent environmentally friendly cars from designated rental firms.

Looking beyond travellers themselves, all these capabilities can tidy up operations for finance managers and make their work a breeze.

The data of employees’ bookings across multiple channels all flow back to the finance team. The team gets more visibility and greater insights, so they can apply policy on direct bookings and better manage compliance and approvals.

With this same data, the finance department could anticipate needs, predict challenges, identify opportunities on the fly, and tackle everything from taxes and compliance risk to mobile phone expenses and fraud. All in all, a company could create a best-in-class experience for its employee travellers while dramatically improving its financial controls and productivity organisation-wide.

Without doubt, technology can free employees of the mundane hindrances of travel, giving them a clear mind to get their business done.

With business travel within Asia growing at twice the pace of the rest of the world, China being the world’s largest business travel market, and India and Indonesia forecast to be the globe’s fastest expanding markets over the next five years (clocking 11.3% and 8.7% respectively in compound annual growth), the time for firms to take action and put some joy into their travel and expense experience is now.

 

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Kaspersky Lab : 5 Travel Tips To Stay Safer

6 January 2017 – Travel broadens the mind and adds experience, but in the digital age it also opens travellers up to unexpected cybersecurity risks.

Kaspersky Lab
, a global cybersecurity company, has studied the many tactics, methods and schemes of cybercriminals to understand how they work, and how the trick unsuspecting users. As we approach the year-end holiday season, Kaspersky Lab advises travelers to be wary while making financial transactions online.

According to new research from Kaspersky Lab, consumers – including vacationers and business travelers – conduct a lot of financial operations online when abroad, putting themselves at risk.

The research study found that 45% of travelers believe losing money is one of the top-three threats they may face abroad, and credit card compromise is considered to be a top-three threat by 35% of users. These concerns are well-founded – the research also highlighted that there is a real danger when it comes to losing money when traveling: 22% of respondents have experienced such a loss, and 8% have had a card compromised whilst in a foreign country.

In contrast, fewer respondents named device infection (11%) or online fraud (20%) as one of their top-three worries whilst traveling. That’s despite the fact that 18% of survey respondents had been victims of cybercrime while abroad.

Based on these facts and figures, Kaspersky Lab recommends some digital-security tips for tourists and travellers to keep holidays from turning into digital nightmares.

“It is natural to want to relax on holiday, but too often we disregard our security awareness completely when connecting to the Internet, and our better judgment seems to put its feet up, and kick back. Should we connect? Should we post on social media? Yes, of course – but as a cybersecurity leader, Kaspersky Lab advises users to take extra precautions when they do this abroad. Make sure you are being cyber-savvy and put measures in place to protect yourself and your data,” said Sylvia Ng, General Manager, Kaspersky Lab – SEA.

The latest version of Kaspersky Lab’s flagship security solution for home users, Kaspersky Internet Security, has the Secure Connection feature that allows users to connect to the Internet safely, by encrypting all data sent and received through the network.

 

5 Travel Tips To Stay Safer

Tip #1: Take an extra debit card with a low balance and some local cash with you

Criminals attach bank card skimmers to ATMs or POS devices and they are not easy to spot. We know of cases where criminals turn ATMs themselves into skimmers: they infect the cash machines and make them collect the bank credentials of the customers who use them. And it is impossible to distinguish an infected ATM from a clean one.

Kaspersky Lab suggests carrying an extra debit card with you with just a small amount of funds available on it, and to use only it in any situation where your card is more likely to be compromised than usual. Small shops, restaurants, an obscure ATM at night. Consider a small amount of local cash with you as often you find bank cards simply are not accepted in a lot of places.

Tip #2: Use a VPN for unknown Wi-Fi networks

Many of us use unprotected Wi-Fi networks when we travel. Doing so is now second nature to most of us, and anyway sometimes there is no other choice. But are you aware that it is easy for cybercriminals to track your traffic if you are using an insecure network with weak encryption or without it?

The first thing you should do when you get online on such a network is connect to your company’s virtual private network (VPN), which encrypts all my online communications.

Tip #3: Be VERY cautious with hotel business center computers

Try not to use public computers, but sometimes it is inevitable. If you have to print something out really urgently, what else are you going to do? The problem is that using public computers can easily go horribly wrong.

The first issue is that people often do not realize what sort of traces (passwords saved, accounts logged in, etc. to name the most obvious) they leave.

The second issue is that hotel computers may be already infected. There have been reports of criminals installing keylogging malware in several American hotel networks to collect guests’ credentials and steal their valuable data.

In short: using public computers for anything besides reading the news or printing something not too confidential is a bad idea.

Tip #4: Protect your devices with passwords and backup before you leave

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While traveling people sometimes lose their stuff – including their smartphones, tablets and laptops. Often the data stored on a lost device is more valuable than the device itself. It is possible to minimize the damage by backing up all your data, encrypting the hard drive, and using a strong password. Kaspersky Lab also recommends using anti-theft apps that can help locate the device, or at least wipe (remotely) all the data on it if it is lost for good.

Consider Kaspersky Password Manager to securely store all your passwords and even addresses and credit card details. Kaspersky Password Manager synchronizes them across computers and mobiles, so user only need to remember one master password to access all individual passwords and data.

Tip #5: Don’t overshare

Many people share large troves of personal data on social networks. Kaspersky Lab strongly advises against doing so. Various scammers can use this data to hack into personal accounts and steal data or money from bank accounts. And posting vacation photos while still on vacation is asking for trouble: potential burglars see you are thousands of miles away and simply break into your home.

During this holiday season, Kaspersky Lab would like to take this opportunity to wish you all a safe and secure holiday.

 

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