Tag Archives: Touch ‘n Go

eMADANI : How To Get Free RM100 eWallet Credit!

Ten million Malaysian citizens will soon receive a special RM100 eWallet credit through the eMADANI programme! Here is what you need to know!

eMADANI : 10 Million Malaysian Citizens To Get Free RM100!

On 27 July 2023, Prime Minister Anwar Ibrahim announced that the Malaysian government will give a special, one-off RM100 eWallet credit.

On Wednesday, 29 November 2023, the government announced that the eMADANI programme will benefit some 10 million Malaysian citizens and 2 million businesses, with a total budget of RM 1 billion.

The eMADANI programme is a new initiative that is designed to stimulate the micro, small and medium enterprises (PMKS), as well as promote cashless payments, and alleviate inflationary pressures on the rakyat.

Here is what you need to know about the eMADANI programme, and the one-off RM100 eWallet credit…

eMADANI : How To Get Free RM100 eWallet Credit!

Here is what you need to know about the eMADANI programme, and how to get the free RM100 eWallet credit:

Who Qualifies For eMADANI RM100 Free Credit?

The eMADANI programme, and the free RM100 eWallet credit, is open to Malaysian citizens who are 21 years and older as of 1 January 2023; and have either:

received the Rahmah Cash Contribution (Sumbangan Tuna Rahmah) as of 7 November 2023, OR
have an annual income of RM100,000 or less, based on LHDN records as of 15 July 2023

However, those who received the eBeliaRahmah contribution earlier will not qualify for the eMADANI programme, as they have already received eWallet cash to promote the use of cashless payments amongst the youth.

The government estimates that 10 million Malaysians will qualify for the eMADANI free RM100 eWallet credit.

When Can You Redeem The RM100 eWallet Credit?

Those who qualify for the RM100 eWallet credit will be able to redeem it through selected eWallets (see below) from 8 AM on 4 December 2023 until 11:59 PM on 20 February 2024.

Which eWallets Do You Need?

You will need one of these four eWallets to receive the free RM100 credit through the eMADANI programme:

MAE
Setel
ShopeePay, and
Touch ‘n Go eWallet

Please note that these four eWallet providers will also be offering additional incentives in the form of vouchers, cashbacks, discounts, reward points, and coins. So be sure to “shop around” for the best offers, before deciding on which eWallet to use!

How Do You Get The Free RM100 eWallet Credit?

To obtain the free RM100 eWallet credit, follow these steps:

Download the eWallet of your choice (from the list of four above) from the Apple App Store, Google Play Store, or HUAWEI AppGallery.
If you have not registered and verified your eWallet account, please do so first.
In the eWallet of your choice, tap on the eMADANI redemption link.
Key in the required information in the eMADANI redemption page, and tap on the Send button.
You will be informed if your application is successful.

Please note that you can only redeem the RM100 eWallet credit from one eWallet provider.

Where Can You Spend The RM100?

The RM100 eWallet credit must be spent physically in retail stores and businesses using the the eWallet of your choice, except:

peer-to-peer transfers
cash redemptions
bill payments through the eWallet
government fee payments through the eWallet
telco postpaid payments and prepaid reloads through the eWallet
game payments through the eWallet
parking and toll payments
investment activities through the eWallet
e-commerce or online transactions

When Must You Spend The RM100?

Please note that the RM100 eWallet credit must be spent by 11:59 PM on 29 February 2024.

From 1 March 2024 onwards, any unspent eMADANI credit will automatically expire, and removed from the eWallet.

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Touch ‘n Go eWallet, PayDirect + RFID Are Okay Now!

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Touch ‘n Go eWallet, PayDirect + RFID services have just been restored, after going down for most of the day!

Touch ‘n Go eWallet, PayDirect + RFID Went Down!

Touch ‘n Go eWallet, PayDirect and RFID services went down for most of the day today. Many users were logged out of the Touch ‘n Go eWallet app, and had difficulty logging back in. They often received error messages like:

Sorry, something wrong happened there! But don’t sweat it, we’re doing our best to fix this for you. Please try again.

Sorry, but heavy traffic is causing delays in processing your request. Don’t fret, we’re fixing this. Hold tight & try again later.

Recommended : TNG RFID Bar Code Scanning Scam Debunked!

Even when users could log in, they reported that their ewallet balance were either wiped out, or incorrect. Some even reported that their ewallet balance kept changing randomly!

Many users were also unable to make payments, or perform NFC card reloads. PayDirect payments also is not working.

Even worse, Touch ‘n Go eWallet outage this time has cut off access to TNF RFID, with highway users reporting long queues at the RFID lanes. The RFID lanes at the SPRINT Expressway, Penchala Link and Kerinchi Link have consequently been closed down.

The only way for motorists to get through the tolls is to use their Touch ‘n Go card. So please make sure you reload your TNG card before using the highways!

Touch ‘n Go Finally Solves eWallet, PayDirect + RFID Problems!

Hours after users started complaining, the Touch ‘n Go eWallet team finally responded, saying that they are working on a fix.

All they can tell their users is that if they have sufficient balance in their eWallet, they can still pay for tolls and parking via PayDirect and RFID.

Dear valued users,

We are currently facing technical issues but be rest assured, we are rectifying the matter.

If you have enough balance in your Wallet, you are still able to pay for tolls and parking via PayDirect and RFID.

We apologise for the service interruption and inconvenience this may have caused.

Thank you for your kind patience and understanding.

The Touch ‘n Go Wallet team.

But as many users have reported, that is just not possible. Both PayDirect and RFID appear to be down, which is why several highways have already closed their RFID lanes.

In addition, some users have reported that their eWallet balance is now empty, or has the wrong balance, or has insufficient balance. So they won’t be able to make payments, unless they have a physical TNG card as backup.

Finally, at around 3:36 PM, the Touch ‘n Go eWallet team reported that they finally restored all its services!

Touch ‘n Go eWallet and its services are up and running.

We apologise for the inconvenience caused earlier and thank you for your kind patience.

However, it looks like it will take time for all issues to be resolved. Users loading TNG eWallet after this will see a banner telling them not to worry about mysterious transactions that appear in their history, because they are just “delayed notifications”.

Got a txn you didn’t perform? Reset assured, it’s a delayed notification. Apologies for the confusion.

Several Touch ‘n Go eWallet users continue to complain that they still are unable to login, or make payments / transfers, or have wrong balances in their accounts.

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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TnG eWallet Back Online After Going Down For Over 8 Hours!

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All TnG eWallet services are finally back online, after going down for over 8 hours!

Here is everything you need to know!

TnG eWallet Down Earlier : No Payments Or Transfers!

At around 1 PM today, the TnG eWallet platform went down, preventing users from making payments or even money transfers.

One of our readers, Kent Ng, shared with me the error messages he received in the TnG eWallet app.

When he tried to transfer money, he received a Connection Time Out error. He couldn’t even pay for parking using TnG eWallet!

Initially, TNG Digital said that RFID transactions were affected, but a few hours later, they said that RFID can still be used, but you are limited to the balance in your TnG eWallet.

The automatic reload feature in the TnG eWallet is still down, so you cannot use RFID to go through toll booths if there is insufficient balance in your eWallet.

Please check your TnG eWallet balance, and make sure you have enough for the toll. Otherwise, please avoid using the TnG RFID lanes at toll booths until this issue is resolved.

You will have to switch to the Touch ‘n Go card, with or without SmartTAG, to pay at toll booths. Please make sure you have sufficient balance in your TnG card.

TnG eWallet Back Online After Going Down For Over 8 Hours!

After netizens complained about not being able to make payments, TNG Digital posted a short statement that they are currently working on a solution.

Dear valued user, 📣

We understand you’re experiencing a service interruption in your eWallet at the moment & may not be able to perform payments including RFID & PayDirect transactions. 🚫

Rest assured that we are currently rectifying this matter & will update you accordingly, as soon as it is back online. 🧐

We apologise for the inconvenience caused. Thank you for your kind patience & understanding. 🙏

The Touch ‘n Go eWallet team. 💙

About six hours later, they were still not able to restore payments. But the good news is that they say that TNG RFID will work at highway toll booths, as long as you have sufficient balance in your eWallet.

Touch ‘n Go Wallet is currently experiencing a technical difficulty and as such we are experiencing a disruption of all Touch ‘n Go Wallet services.

Touch ‘n Go cards and RFID can still be used in highways, transit and parking if you have sufficient balance.

You can reload all your Touch ‘n Go cards at physical reload points as usual.

We are working to restore our services as soon as possible.

At 9:35 PM – after over 8 hours of downtime – TNG Digital finally announced that all Touch ‘n Go eWallet are finally up and running!

Touch ‘n Go Wallet and its services are up and running.

We apologise for the inconvenience caused earlier and thank you for your kind patients.

They however noticeably did not reveal what happened to their platform, or explain why it took them so long to get it back online again.

We can only hope that they learned from this incident, and will put in place measures to prevent it from happening again…

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Touch ‘n Go eWallet Is Now Back On Apple App Store!

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The Touch ‘n Go eWallet app was quietly restored to the Apple App Store, as quietly as it was removed earlier!

Here is what we know so far…

Touch ‘n Go eWallet Is Now Back On Apple App Store!

Apple quietly removed the Touch ‘n Go eWallet (TNG eWallet) from the App Store in the first week of May 2022.

The TNG eWallet download page earlier stated “App Not Available – The app is currently not available in your country or region“.

It was also removed from the App Store search listing. The Boost eWallet now appears, instead of the TNG eWallet.

Even though the Touch ‘n Go eWallet app is no longer available in the Apple App Store, you can continue to use it if you had already installed it earlier.

The TNG Digital team stated that they are working to resolve the issue with Apple, and confirmed that the app that is installed in your iPhone will continue to work with all features fully-functioning.

Fortunately, the Touch ‘n Go eWallet (TNG eWallet) app was quietly restored to the Apple App Store on 11 May 2022.

Was Touch ‘n Go eWallet NFC Feature Removed For Apple Users?

Neither Apple nor Touch ‘n Go eWallet stated why the TNG eWallet app was removed from the App Store.

At that time, believed Apple removed it because of the recently-added NFC top-up feature for physical Touch ‘n Go cards.

That’s because Apple Pay is the only mobile wallet / eWallet allowed to use the iPhone and iPad’s NFC capabilities for contactless payments.

That limitation has resulted in an antitrust charge by the European Union :

The European Commission has informed Apple of its preliminary view that it abused its dominant position in markets for mobile wallets on iOS devices. By limiting access to a standard technology used for contactless payments with mobile devices in stores (‘Near-Field Communication (NFC)’ or ‘tap and go’), Apple restricts competition in the mobile wallets market on iOS.

The Commission takes issue with the decision by Apple to prevent mobile wallets app developers, from accessing the necessary hardware and software (‘NFC input’) on its devices, to the benefit of its own solution, Apple Pay.

However, the newly-approved Touch ‘n Go eWallet version 1.7.73 continued to feature the NFC reload option.

Therefore, it seems more likely that Apple removed the app earlier due to the Face Verification feature in the Touch ‘n Go eWallet app.

In fact, the new Touch ‘n Go eWallet version 1.7.73 now lacks the Face Verification feature. Their FAQ also stated that :

Face verification is being upgraded for iOS users, this feature will be temporarily disabled. Kindly use your PIN as alternate authentication.

The previous version of Touch ‘n Go eWallet could have contravened this App Store Review Guidelines rule :

2.5.13 Apps using facial recognition for account authentication must use LocalAuthentication (and not ARKit or other facial recognition technology) where possible, and must use an alternate authentication method for users under 13 years old.

But at least Apple iPhone users can rest assured that they will continue to get the latest Touch ‘n Go eWallet app. They just have to live without the Face Verification feature for now…

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Why Was Touch ‘n Go eWallet Removed From App Store?!

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The Touch ‘n Go eWallet app was just removed from the Apple App Store!

Here is what we know so far…

Touch ‘n Go eWallet Removed From Apple App Store!

Apple quietly removed the Touch ‘n Go eWallet (TNG eWallet) from the App Store a few days ago.

The TNG eWallet download page now states “App Not Available – The app is currently not available in your country or region“.

It was also removed from the App Store search listing. The Boost eWallet now appears, instead of the TNG eWallet.

Interestingly, the download page in the official Touch ‘n Go eWallet website is also not functioning, with a 404 error – Page not found.

It is however still available in the Google Play Store, so Android users can still download it just fine.

Even though the Touch ‘n Go eWallet app is no longer available in the Apple App Store, you can continue to use it if you had already installed it earlier.

This does not mean the removal is to be taken lightly. Until the app is restored to the App Store, you will no longer be able to update the app.

Over time, you may lose out on new features. But more importantly, you will no longer receive security and fixes.

Why Was Touch ‘n Go eWallet Removed From App Store?!

Neither Apple nor Touch ‘n Go eWallet stated why the TNG eWallet app was removed from the App Store.

However, I believe Apple removed it because of the recently-added NFC top-up feature for physical Touch ‘n Go cards.

That’s because Apple Pay is the only mobile wallet / eWallet allowed to use the iPhone and iPad’s NFC capabilities for contactless payments.

That limitation has resulted in an antitrust charge by the European Union :

If this was the reason for the TNG eWallet app’s removal, it will be yet another example of Apple’s egregious anti-competitive nature, and yet another strike against their walled garden.

If they continue to lock down the NFC feature on the iPhone / iPad to force the use of Apple Pay, they will invite more anti-trust actions, and possibly turn people to the Android platform.

Unfortunately, there’s really nothing much Apple users can do.

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Scam Alert : TnG eWallet 5th Anniversary Survey!

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Please watch out for the TnG eWallet 5th Anniversary survey scam!

Find out why it is just a SCAM, and WARN your family and friends!

TnG eWallet 5th Anniversary Survey Scam Alert!

People are now sharing the TnG eWallet 5th Anniversary messages on WhatsApp :

Touch n’Go eWallet 5th Anniversary!

Click to enter to participate in the survey, have a chance to win 2000 Ringgit .

TnG eWallet 5th Anniversary Survey : Why This Is A Scam

Unfortunately, this is yet another survey scam, like the FamilyMart 70th Anniversary scam!

For one thing – the TnG eWallet was only launched in July 2017, so it would only be celebrating its 5th anniversary in July 2022!

TnG eWallet also confirmed that this survey is a scam.

I know many of us are in dire straits during this COVID-19 pandemic, having lost jobs, income or even loved ones.

Unfortunately, scammers are counting on our desperation to prey on us, using the same survey scam they have been using for years :

Now, let me show you how to spot these scams next time!

If you spot any of these warning signs, DO NOT PROCEED and DO NOT SHARE!

Warning Sign #1 : Bad Grammar

Most of these scammers do not have a good command of the English language, so if you spot bad grammar, stay away.

This scammer even got the spelling of the brand wrong! It’s Touch ‘n Go, not Touch n’Go.

Proper contests or events sponsored by major brands like TnG eWallet will have a PR or marketing person who will vet the text before allowing it to be posted.

Warning Sign #2 : Offering You Free Money Or Gifts

Please do NOT be naive. No one is going to give you money or free gifts just to participate in a survey!

Touch ‘n Go isn’t going to give you so much FREE money, just because it’s their anniversary.

They are a corporation whose business is to make money, not a charity to give you free money.

Warning Sign #3 : Not Using The Real Domain

A genuine TNG eWallet campaign would use their real domain – www.touchngo.com.my or www.tngdigital.com.my, not di47823.shop as shown in the scam post above.

Or they would run it off the official TnG eWallet page on Facebook – www.facebook.com/touchngoewallet/.

If you see nonsensical domains like childrerdg.xyz, uglyarticle.club, ldxqw.bar, etc. that’s a sign of a SCAM!

Warning Sign #4 : Asking You To Forward The Offer

No matter how many times you “try” this scam, you will ALWAYS win the RM 2000 “prize”.

If you don’t find that odd, you should know that no brand will insist that you must share the offer with 5 groups or 20 friends on WhatsApp.

Do not click to forward their offer to your family and friends. They will not appreciate being scammed with your help!

Warning Sign #5 : Asking You To Download + Register An App

If you click through and joined the fake survey scam, you may eventually be asked to download and register for an app.

That is VERY DANGEROUS. Never agree to download and register for any unknown app from a website.

Always download your apps from an official App Store like Google Play Store (for Android smartphones) and Apple App Store (for iPhones).

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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TNG RFID Self-Fitment Guide : How To Do It Yourself!

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Did you know that you can purchase and self-fit TNG RFID tags at home?

Here is our guide on how to purchase and fit the TNG RFID tag by yourself!

TNG RFID Tag : What Is It?

TNG RFID is an electronic payment system that uses an RFID (radio-frequency identification) tag to pass through tolls.

The RFID Tag is affixed to the vehicle’s windscreen or headlamp, and linked to the user’s Touch ‘n Go eWallet account.

Whenever the vehicle approaches a toll, an overhead scanner its encrypted code and automatically deducts the fare, allowing the user to pass without stopping.

TNG RFID Tag : Where To Buy?

You can now purchase the TNG RFID tags for RM 35 at these two official online stores :

Please buy only from the two official TNG online stores above. We do NOT recommend buying from third-party stores, because they may not be authentic.

TNG RFID Self-Fitment Step 1 : Install It On Your Vehicle

Here is a handy video guide on how to install the RFID tag on your vehicle :

Clean the surface of the windscreen or headlamp
Peel off the RFID tag from the Self-Fitment Kit
Attach theRFID Tag either to :
a) the exterior of the upper left windscreen, or
b) the left headlamp of the vehicle

TNG RFID Self-Fitment Step 2 : Register + Activate Your Tag

Register a Touch ‘n Go Mobility eXperience account at mx.touchngo.com.my.
Log into your Mobility eXperience account.
Register your TNG RFID Tag number.

Add your vehicle number to pair your RFID Tag with it.

Add your mobile number to link your RFID Tag to your Touch ‘n Go eWallet.

That’s it! Now you just have to wait for an activation SMS in the next 24 hours, before you can start using your new RFID Tag!.

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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TNG RFID Tags : How To Get One FREE @ Shell!

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If you missed your last chance to get a free TNG RFID tag, don’t worry. Shell and TNG are offering another chance to get a free TNG RFID tag!

Here are the details on HOW and WHERE you can get yourself a free TNG RFID tag from Shell!

TNG RFID Tags : How To Get One FREE @ Shell!

To promote TNG RFID tags before they start implementing RFID fuel payments, Shell and Touch ‘n Go will give away 10,000 free TNG RFID tags at select Shell stations!

To get a free TNG RFID tag, all you have to do is spend at least RM50 using your Touch ‘n Go eWallet at these Shell stations.

Shell Wangsa Maju 2
Shell Taman Connaught
Shell STN Minyak Kota Warisan 1
Shell PLUS Highway Jalan Duta Klang Bound (entrance of NKVE Jalan Duta)
Shell Desa Aman Puri
Shell Jalan Kuchai Lama 2
Shell Kota Damansara Seksyen 6
Shell Sri Hartamas
Shell Jalan Kepong 2 (Lot 4086 Jalan Kepong)
Shell Jalan Cheras KM 5.5 (PT 7430 HSD)

But please note again that they only have 10,000 free TNG RFID tags to give away, and this promotion will only last from 15 February to 31 March 2020.

So go get your free TNG RFID from those select Shell stations ASAP!

TNG RFID Tag : What Is It?

TNG RFID is an electronic payment system that uses an RFID (radio-frequency identification) tag to pass through tolls.

The TNG RFID Tag is affixed to the vehicle’s windscreen or headlamp, and linked to the user’s Touch ‘n Go eWallet account.

Whenever the vehicle approaches a toll, an overhead scanner its encrypted code and automatically deducts the fare, allowing the user to pass without stopping.

It can be purchased from Touch ‘n Go fitment centres for RM 35, and comes with a one-time replacement on the same vehicle (no time period).

TNG RFID Tag : Which Highways Support It?

The TNG RFID Tag is currently enabled for all Class 1 vehicles at these highways :

Ampang-Kuala Lumpur Elevated Highway (AKLEH)
Besraya Expressway (BESRAYA)
Butterworth – Kulim Expressway (BKE)
Butterworth Outer Ring Road (BORR)
Duta – Ulu Kelang Expressway (DUKE)
Guthrie Corridor Expressway (GCE)
Cheras – Kajang Highway (GRANDSAGA)
Lebuhraya Grand Sepadu (GRANDSEPADU)
Jambatan Sultan Abdul Halim Muádzam Shah (JKSB)
Penang Bridge (JPP)
Shah Alam Expressway (KESAS)
Kuala Lumpur – Karak Expressway (KLK)
Lebuhraya KL – Kuala Selangor (LATAR)
Lebuhraya Damansara-Puchong (LDP)
Lebuhraya Kajang – Seremban (LEKAS) (Ampangan Plaza only)
Lebuhraya Laluan Kedua Malaysia-Singapura (LINKEDUA)
Lebuhraya Kemuning – Shah Alam (LKSA)
Maju Expressway (MEX)
New Pantai Expressway (NPE)
Projek Lebuhraya Utara Selatan (PLUS)
– Toll Plaza Mambau
– Toll Plaza Lukut
– Toll Plaza Kempas
– Toll Plaza Lima Kedai
– Toll Plaza Perling
– Toll Plaza Tanjung Kupang
– Toll Plaza Bangunan Sultan Iskandar
– Toll Plaza Jitra
Kajang Dispersal Link Expressway (SILK)
SMART Highway (SMART)
Sistem Penyuraian Trafik KL Barat (SPRINT

Touch ‘n Go also shared that the PLUS highways will fully implement their RFID system in April 2020.

TNG RFID Tag : Where To Get It?

There are about 80 mobile fitment booths nationwide, with three permanent fitment centres in the Klang Valley :

[adrotate group=”2″]

DUKE R&T Tol Segambut

Address : Plaza Tol Segambut, Kepong, Kuala Lumpur
Opening Hours : Mon to Sun (10 AM to 8 PM)
Location : Google Map | Waze

Giant Hypermarket Kelana Jaya

Address : No 33, Jalan SS6/12, Kelana Jaya, Selangor
Opening Hours : Mon to Sun (11 AM to 8 PM)
Location : Google Map | Waze

Touch ‘n Go Customer Experience Centre

Address : Tower 2A, Avenue 5, No. 8, Jalan Kerinchi, Kuala Lumpur
Opening Hours (Mon to Thu) : 9 AM to 1 PM, 2 PM to 5 PM
Opening Hours (Friday) : 9 AM to 12:30 PM, 2:30 PM to 5 PM
Location : Google Map | Waze

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TNG + Shell Announce RFID Fuel Payment + Offers!

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Touch ‘n Go and Shell Malaysia just announced that they will introduce RFID fuelling through the use of TNG RFID. They also announced two promotions to promote TNG RFID at Shell stations!

TNG + Shell Announce RFID Fuel Payment

Touch ‘n Go and Shell Malaysia will sign a memorandum of understanding to introduce and use TNG RFID for fuel payments at Shell stations nationwide.

The introduction of TNG RFID fuelling will add a new benefit for TNG RFID users that currently number over 1 million to date.

The TNG RFID tag has an embedded radio-frequency chip, and is installed on the windscreen or headlamp of the vehicle.

An overhead scanner at the fuelling bay will read the signal from the TNG RFID tag, and deduct the cost of the fuel from the user’s TNG eWallet.

TNG + Shell Announce RFID + eWallet Offers

To spur the use of TNG RFID, Touch ‘n Go and Shell also announced two offers :

15 February to 31 March 2020 : They will give away 10,000 free TNG RFID tags at select Shell stations to car owners who spend at least RM 50 using their Touch ‘n Go eWallet.
17 February to 14 March 2020 : e-Tunai recipients will receive a cash back of RM 5 + RM 2 when they spend a minimum of RM 20 using their Touch ‘n Go eWallet at Shell stations nationwide.

TNG RFID Tag : What Is It?

TNG RFID is an electronic payment system that uses an RFID (radio-frequency identification) tag to pass through tolls.

The TNG RFID Tag is affixed to the vehicle’s windscreen or headlamp, and linked to the user’s Touch ‘n Go eWallet account.

Whenever the vehicle approaches a toll, an overhead scanner its encrypted code and automatically deducts the fare, allowing the user to pass without stopping.

It can be purchased from Touch ‘n Go fitment centres for RM 35, and comes with a one-time replacement on the same vehicle (no time period).

TNG RFID Tag : Which Highways Support It?

The TNG RFID Tag is currently enabled for all Class 1 vehicles at these highways :

Ampang-Kuala Lumpur Elevated Highway (AKLEH)
Besraya Expressway (BESRAYA)
Butterworth – Kulim Expressway (BKE)
Butterworth Outer Ring Road (BORR)
Duta – Ulu Kelang Expressway (DUKE)
Guthrie Corridor Expressway (GCE)
Cheras – Kajang Highway (GRANDSAGA)
Lebuhraya Grand Sepadu (GRANDSEPADU)
Jambatan Sultan Abdul Halim Muádzam Shah (JKSB)
Penang Bridge (JPP)
Shah Alam Expressway (KESAS)
Kuala Lumpur – Karak Expressway (KLK)
Lebuhraya KL – Kuala Selangor (LATAR)
Lebuhraya Damansara-Puchong (LDP)
Lebuhraya Kajang – Seremban (LEKAS) (Ampangan Plaza only)
Lebuhraya Laluan Kedua Malaysia-Singapura (LINKEDUA)
Lebuhraya Kemuning – Shah Alam (LKSA)
Maju Expressway (MEX)
New Pantai Expressway (NPE)
Projek Lebuhraya Utara Selatan (PLUS)
– Toll Plaza Mambau
– Toll Plaza Lukut
– Toll Plaza Kempas
– Toll Plaza Lima Kedai
– Toll Plaza Perling
– Toll Plaza Tanjung Kupang
– Toll Plaza Bangunan Sultan Iskandar
– Toll Plaza Jitra
Kajang Dispersal Link Expressway (SILK)
SMART Highway (SMART)
Sistem Penyuraian Trafik KL Barat (SPRINT

Touch ‘n Go also shared that the PLUS highways will fully implement their RFID system in April 2020.

TNG RFID Tag : Where To Get It?

There are about 80 mobile fitment booths nationwide, with three permanent fitment centres in the Klang Valley :

[adrotate group=”2″]

DUKE R&T Tol Segambut

Address : Plaza Tol Segambut, Kepong, Kuala Lumpur
Opening Hours : Mon to Sun (10 AM to 8 PM)
Location : Google Map | Waze

Giant Hypermarket Kelana Jaya

Address : No 33, Jalan SS6/12, Kelana Jaya, Selangor
Opening Hours : Mon to Sun (11 AM to 8 PM)
Location : Google Map | Waze

Touch ‘n Go Customer Experience Centre

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TNG RFID Tag : Last Places To Get It FREE!

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If you haven’t received your FREE TNG RFID tags yet, you can still get them… but only in a few selected places!

So check out the list below, and hurry up! This is really your LAST CHANCE to get the TNG RFID tags for FREE!

TNG RFID Tag : Last Places To Get It FREE!

On top of shutting down their RFID Fitment booths and centres, Touch ‘n Go has also announced that they are “running out” of free RFID tags.

Probably anticipating a public lash back, they put up a list of places where they are still able to offer free TNG RFID tags.

Klang Valley	Opening Hours
Dpulze Cyberjaya (DTOX) (P1-17, Car Park Entrance)	10 AM to 7 PM
Petronas Lingkaran Karak	11 AM to 8 PM
Petronas TTDI	11 AM to 8 PM
Petronas Batu 6, Jalan Ipoh	11 AM to 8 PM
Petronas Bukit Jelutong	11 AM to 8 PM
Petronas Precint 9D Putrajaya	11 AM to 8 PM
Petronas Bandar Puteri Puchong	11 AM to 8 PM
Petronas Taman Melati	11 AM to 8 PM
Petronas Taman Len Seng, KL	11 AM to 8 PM
Petronas TPM 1	11 AM to 8 PM
Petronas Equine Park 1	11 AM to 8 PM
Petronas Jalan Semenyih	11 AM to 8 PM
Petronas Sg Besi – Puchong Bypass	11 AM to 8 PM
Shell Kota Warisan 1	11 AM to 8 PM
Johor Bahru	Opening Hours
Giant Hypermarket Plentong (Ground Floor, beside Darson Electronic Shop)	10 AM to 10 PM
Giant Hypermarket Tampoi (in front of Customer Service)	10 AM to 10 PM

TNG RFID Tag : What Is It?

TNG RFID is an electronic payment system that uses an RFID (radio-frequency identification) tag to pass through tolls.

The TNG RFID Tag is affixed to the vehicle’s windscreen or headlamp, and linked to the user’s Touch ‘n Go eWallet account.

Whenever the vehicle approaches a toll, an overhead scanner its encrypted code and automatically deducts the fare, allowing the user to pass without stopping.

TNG RFID Tag : Which Highways Support It?

The TNG RFID Tag is currently enabled for all Class 1 vehicles at these highways :

Ampang-Kuala Lumpur Elevated Highway (AKLEH)
Besraya Expressway (BESRAYA)
Butterworth – Kulim Expressway (BKE)
Butterworth Outer Ring Road (BORR)
Duta – Ulu Kelang Expressway (DUKE)
Guthrie Corridor Expressway (GCE)
Cheras – Kajang Highway (GRANDSAGA)
Lebuhraya Grand Sepadu (GRANDSEPADU)
Jambatan Sultan Abdul Halim Muádzam Shah (JKSB)
Penang Bridge (JPP)
Shah Alam Expressway (KESAS)
Kuala Lumpur – Karak Expressway (KLK)
Lebuhraya KL – Kuala Selangor (LATAR)
Lebuhraya Damansara-Puchong (LDP)
Lebuhraya Kajang – Seremban (LEKAS) (Ampangan Plaza only)
Lebuhraya Laluan Kedua Malaysia-Singapura (LINKEDUA)
Lebuhraya Kemuning – Shah Alam (LKSA)
Maju Expressway (MEX)
New Pantai Expressway (NPE)
Projek Lebuhraya Utara Selatan (PLUS)
– Toll Plaza Mambau
– Toll Plaza Lukut
– Toll Plaza Kempas
– Toll Plaza Lima Kedai
– Toll Plaza Perling
– Toll Plaza Tanjung Kupang
– Toll Plaza Bangunan Sultan Iskandar
– Toll Plaza Jitra
Kajang Dispersal Link Expressway (SILK)
SMART Highway (SMART)
Sistem Penyuraian Trafik KL Barat (SPRINT

Touch ‘n Go also shared that the PLUS highways will fully implement their RFID system in April 2020.

TNG RFID Tag : Where To Get It?

There are about 80 mobile fitment booths nationwide, with three permanent fitment centres in the Klang Valley :

[adrotate group=”2″]

DUKE R&T Tol Segambut

Address : Plaza Tol Segambut, Kepong, Kuala Lumpur
Opening Hours : Mon to Sun (10 AM to 8 PM)
Location : Google Map | Waze

Giant Hypermarket Kelana Jaya

Address : No 33, Jalan SS6/12, Kelana Jaya, Selangor
Opening Hours : Mon to Sun (11 AM to 8 PM)
Location : Google Map | Waze

Touch ‘n Go Customer Experience Centre

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TNG RFID Fitment Centres To Close From 12-14 February!

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Please be warned that Touch ‘n Go plan to shut down all TNG RFID Fitment Centres from 12-14 February 2020! Here is what we know so far…

Free RFID Tags @ TNG RFID Fitment Centres To End

During the 18-month pilot programme, Touch ‘n Go had been giving out free TNG RFID tags. That will end when they start charging RM35 for each TNG RFID Tag from 15 February 2020 onwards.

After that announcement, there was been a rush for the free TNG RFID tags, with reports of long queues, and mobile fitment booths running out of RFIG tags.

TNG RFID Fitment Centres To Close From 12-14 February!

It’s about to get even worse, because Touch ‘n Go apparently just issued a notice that they are shutting down their RFID Fitment Centres from 12-14 February 2020!

Now, you have to get your free TNG RFID tags today, or tomorrow, because all Touch ‘n Go RFID Fitment Centres will close from 12-14 February 2020. And as far as we know, this includes their mobile fitment booths as well.

TNG RFID Tag : What Is It?

TNG RFID is an electronic payment system that uses an RFID (radio-frequency identification) tag to pass through tolls.

The TNG RFID Tag is affixed to the vehicle’s windscreen or headlamp, and linked to the user’s Touch ‘n Go eWallet account.

Whenever the vehicle approaches a toll, an overhead scanner its encrypted code and automatically deducts the fare, allowing the user to pass without stopping.

TNG RFID Tag : Which Highways Support It?

The TNG RFID Tag is currently enabled for all Class 1 vehicles at these highways :

Ampang-Kuala Lumpur Elevated Highway (AKLEH)
Besraya Expressway (BESRAYA)
Butterworth – Kulim Expressway (BKE)
Butterworth Outer Ring Road (BORR)
Duta – Ulu Kelang Expressway (DUKE)
Guthrie Corridor Expressway (GCE)
Cheras – Kajang Highway (GRANDSAGA)
Lebuhraya Grand Sepadu (GRANDSEPADU)
Jambatan Sultan Abdul Halim Muádzam Shah (JKSB)
Penang Bridge (JPP)
Shah Alam Expressway (KESAS)
Kuala Lumpur – Karak Expressway (KLK)
Lebuhraya KL – Kuala Selangor (LATAR)
Lebuhraya Damansara-Puchong (LDP)
Lebuhraya Kajang – Seremban (LEKAS) (Ampangan Plaza only)
Lebuhraya Laluan Kedua Malaysia-Singapura (LINKEDUA)
Lebuhraya Kemuning – Shah Alam (LKSA)
Maju Expressway (MEX)
New Pantai Expressway (NPE)
Projek Lebuhraya Utara Selatan (PLUS)
– Toll Plaza Mambau
– Toll Plaza Lukut
– Toll Plaza Kempas
– Toll Plaza Lima Kedai
– Toll Plaza Perling
– Toll Plaza Tanjung Kupang
– Toll Plaza Bangunan Sultan Iskandar
– Toll Plaza Jitra
Kajang Dispersal Link Expressway (SILK)
SMART Highway (SMART)
Sistem Penyuraian Trafik KL Barat (SPRINT

Touch ‘n Go also shared that the PLUS highways will fully implement their RFID system in April 2020.

TNG RFID Tag : Where To Get It?

There are about 80 mobile fitment booths nationwide, with three permanent fitment centres in the Klang Valley :

[adrotate group=”2″]

DUKE R&T Tol Segambut

Address : Plaza Tol Segambut, Kepong, Kuala Lumpur
Opening Hours : Mon to Sun (10 AM to 8 PM)
Location : Google Map | Waze

Giant Hypermarket Kelana Jaya

Address : No 33, Jalan SS6/12, Kelana Jaya, Selangor
Opening Hours : Mon to Sun (11 AM to 8 PM)
Location : Google Map | Waze

Touch ‘n Go Customer Experience Centre

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TNG RFID Tag To Cost RM35 From 15 Feb 2020 Onwards!

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Touch ‘n Go will start charging RM 35 for their TNG RFID tags starting 15 February 2020. They also announced a RM 100,000 contest to promote TNG RFID! Here are the full details…

TNG RFID Tag To Cost RM35 From 15 Feb 2020 Onwards!

During the 18-month pilot programme, Touch ‘n Go has been giving out free TNG RFID tags. That will end when they start charging RM35 for each TNG RFID Tag from 15 February 2020 onwards.

If you want to get your free TNG RFID Tag, you can still do so until 14 February – yes, Valentine’s Day! We strongly recommend you get your free tag ASAP!

All TNG RFID tags are covered by a lifetime one-time replacement warranty, in case they are damaged or vandalised. You only need to purchase a separate RFID tag when you change your car.

In addition, if you add your existing Touch ‘n Go cards to your Touch ‘n Go eWallet to avoid them going dormant. And you will be able to receive your e-refunds on those cards.

TNG RFID Ultimate Toll Pass Contest

Touch ‘n Go also announced a two-month promotion to kickstart their nationwide rollout – the Ultimate RFID Toll Pass!

From 15 February until 15 April 2020, 40 lucky winners will walk away with an Ultimate RFID Toll Pass worth RM 2,500 each in their Touch ‘n Go eWallet!

All you have to do is simply install and register for both the Touch ‘n Go eWallet, and the TNG RFID Tag!

TNG RFID Tag : What Is It?

TNG RFID is an electronic payment system that uses an RFID (radio-frequency identification) tag to pass through tolls.

The TNG RFID Tag is affixed to the vehicle’s windscreen or headlamp, and linked to the user’s Touch ‘n Go eWallet account.

Whenever the vehicle approaches a toll, an overhead scanner its encrypted code and automatically deducts the fare, allowing the user to pass without stopping.

TNG RFID Tag : Which Highways Support It?

The TNG RFID Tag is currently enabled for all Class 1 vehicles at these highways :

Ampang-Kuala Lumpur Elevated Highway (AKLEH)
Besraya Expressway (BESRAYA)
Butterworth – Kulim Expressway (BKE)
Butterworth Outer Ring Road (BORR)
Duta – Ulu Kelang Expressway (DUKE)
Guthrie Corridor Expressway (GCE)
Cheras – Kajang Highway (GRANDSAGA)
Lebuhraya Grand Sepadu (GRANDSEPADU)
Jambatan Sultan Abdul Halim Muádzam Shah (JKSB)
Penang Bridge (JPP)
Shah Alam Expressway (KESAS)
Kuala Lumpur – Karak Expressway (KLK)
Lebuhraya KL – Kuala Selangor (LATAR)
Lebuhraya Damansara-Puchong (LDP)
Lebuhraya Kajang – Seremban (LEKAS) (Ampangan Plaza only)
Lebuhraya Laluan Kedua Malaysia-Singapura (LINKEDUA)
Lebuhraya Kemuning – Shah Alam (LKSA)
Maju Expressway (MEX)
New Pantai Expressway (NPE)
Projek Lebuhraya Utara Selatan (PLUS)
– Toll Plaza Mambau
– Toll Plaza Lukut
– Toll Plaza Kempas
– Toll Plaza Lima Kedai
– Toll Plaza Perling
– Toll Plaza Tanjung Kupang
– Toll Plaza Bangunan Sultan Iskandar
– Toll Plaza Jitra
Kajang Dispersal Link Expressway (SILK)
SMART Highway (SMART)
Sistem Penyuraian Trafik KL Barat (SPRINT

Touch ‘n Go also shared that the PLUS highways will fully implement their RFID system in April 2020.

TNG RFID Tag : Where To Get It?

There are about 80 mobile fitment booths nationwide, with three permanent fitment centres in the Klang Valley :

[adrotate group=”2″]

DUKE R&T Tol Segambut

Address : Plaza Tol Segambut, Kepong, Kuala Lumpur
Opening Hours : Mon to Sun (10 AM to 8 PM)
Location : Google Map | Waze

Giant Hypermarket Kelana Jaya

Address : No 33, Jalan SS6/12, Kelana Jaya, Selangor
Opening Hours : Mon to Sun (11 AM to 8 PM)
Location : Google Map | Waze

Touch ‘n Go Customer Experience Centre

Go Back To > Automotive | Business | Software | Home

Support Tech ARP!

Touch ‘n Go eWallet Selected For e-Tunai Rakyat Programme!

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The Touch ‘n Go eWallet has been selected to participate in the Malaysian Government’s e-Tunai Rakyat programme!

Here is a quick primer on what it means for Touch ‘n Go eWallet users!

Touch ‘n Go eWallet Selected For e-Tunai Rakyat Programme!

The e-Tunai Rakyat programme is initiative announced by the Malaysian Ministry of Finance under Budget 2020.

Under this initiative, every Malaysian above 18 years old earning less than RM 100,000 annually will be entitled to receive RM 30.

The e-Tunai Rakyat campaign will start on 15 January 2020, and run for 2 months until 14 March 2020. Claims can be made, and utilised within this time frame.

Touch ‘n Go eWallet has been selected as one of the e-wallets to funnel the funds to eligible Malaysians, who will be able to claim and use the funds at any one of their 110,000 merchant acceptance points.

Users can also use the funds to payments for mobile reloads, in-app purchases like street parking and toll payment though PayDirect and RFID.

How To Claim e-Tunai Rakyat For Touch ‘n Go eWallet

To be eligible to make the e-Tunai Rakyat claim through the Touch ‘n Go eWallet, follow these steps :

Register for a Touch ‘n Go eWallet account
Complete the Account Verification (eKYC) process
– You will be required to take a photo of your MyKad, a selfie and fill in your details
After verification, you will be able to claim your RM30 starting 15 January 2020.

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Tealive To Offer Great Deals For Touch ‘n Go eWallet Users!

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Bubble tea lovers rejoice! Tealive and TNG Digital just kicked off a year-long partnership. What this means is special deals on selected Tealive drinks for Touch ‘n Go eWallet users!

Here are the full details of the Tealive and TNG Digital partnership!

Tealive To Offer Great Deals For Touch ‘n Go eWallet Users!

At the launch event today, Bryan Loo, CEO of Loob Holdings, revealed that their last collaboration with TNG Digital saw 833,000 drinks sold in just 6 weeks.

They are now partnering with TNG Digital for a full year, to promote the Touch ‘n Go eWallet to bubble tea lovers.

Syahrunizam Samsudin, CEO of TNG Digital said, “Malaysians are passionate about tea, and technology allows us to enable these moments. We are extremely excited that Tealive shares this vision with us and together, we want to make a difference in the lives of Malaysians in the simplest and most meaningful way.”

The Tealive Ramadan Deal!

Tealive will kick off a Ramadan campaign, where users can enjoy their favourite Tealive drink for just RM 2.50 when they pay with their Touch ‘n Go eWallet.

The campaign will begin on 5 May 2019 and last until 15 June 2019.