Tag Archives: SAP Malaysia

The Economist : Malaysia LEAST CONFIDENT On Future-Readiness!

In a shocking report presented yesterday, The Economist Intelligence Unit revealed that family businesses in Malaysia are LEAST CONFIDENT in Southeast Asia about their future-readiness. What exactly does the report state, and what does this mean for Malaysia?

 

The Economist : Malaysia LEAST CONFIDENT On Future-Readiness!

At an Economist Intelligence Unit event at the Majestic Kuala Lumpur, EIU’s Corporate Network global editorial director, Andrew Staples, revealed some sobering statistics from their study of family business leaders from Southeast Asia :

  • Malaysian family businesses report the lowest levels of confidence in the future-readiness of their people, business environment and technology.
  • They are the least likely to adopt new business models, offer new products and services, and enter new markets.
  • Not surprisingly, they have the least confidence in their employees’ digital proficiency or development of new skills.
  • They also ranked very low in being prepared for technologies like data analytics, machine learning, automation and cloud computing.

Interestingly, the Economist Intelligence Unit’s report also pointed out that :

  • Malaysian family businesses believe that government regulations are the biggest threat to their growth over the next three years.
  • So they see large foreign companies and other local SMEs as their best partners for the next three years.
  • They are focused on leveraging those partners to drive costs down, instead of developing new products and services or to enter new markets.

 

The Economist, MDEC and SAP On Malaysian Family Business Future-Readiness

Now, the Economist Intelligence Unit’s study brings up some questions :

  • Do the results actually resonate with reality on-the-ground?
  • Is the low readiness due to a lack of funds, lack of opportunity, or lack of understanding about the value of digital transformation?
  • How can these family businesses and SMEs, in general, boost their confidence and ability to transform their businesses?

So we sat down with Andrew Staples, the EIU’s Global Editorial Director; Gopi Ganesalingam, Vice President of Enterprise Development at MDEC; and Duncan Williamson, Managing Director of SAP Malaysia, for an exclusive media briefing and Q&A session.

On the burning question of the future-readiness of Malaysian family businesses and SMEs in general, the panel identified talent retention as a key issue :

“People don’t leave companies, they leave managers. You need to put time and effort into changing the company culture, and the mindset of the managers to retain talent. People start to call you when you are recognised as a great place to work. I think there is a tremendous opportunity for us in Malaysia to address the movement of talent. More people want to come back to Malaysia now, and if we can address the challenge of making Malaysia a great place to work, the threat (of losing talent) will diminish,” said Duncan Williamson.

“The work culture is changing, the ecosystem is changing. These are helping to retain talent, and bring the talent we lost back to the country. In the last two to three years, more companies are redomiciling in Malaysia, than there are companies leaving Malaysia; and there are good talent coming back to Malaysia. It’s a good change, and it’s very positive right now,:” said Gopi Ganasalingam.

They also have some advice for businesses in Malaysia :

“Business leaders need to focus on the outcomes. The organisations that are successful are the ones that clearly define the outcomes, and hold their management team accountable for those outcomes. You can then build the technology you need to deliver those outcomes, but you have to be clear on the outcomes to start with,” advised Duncan Williamson.

“The gig economy will be a major change in the way we work, particularly for the younger generation. At MDEC, we already run a programme call eRezeki to educate Malaysians about the earning a living through the gig economy. Co-working spaces are also changing the way we work, and set-up our businesses. They will also change the way our talents are being trained, Gopi Ganasalingam pointed out.

 

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SAP At The Asian Innovators Summit 2017

The Asian Innovators Summit 2017 was just held at the Grand Hyatt in sunny Kuala Lumpur. It focused on the new Digital Economy, which has a profound effect on the way governments and businesses operate today. Let’s take a look at what SAP revealed at the Asian Innovators Summit 2017!

 

The Road Towards 2050 : The Digital Future In Malaysia

Terrence Yong, Managing Director of SAP Malaysia, kicked off the media briefing with his views on digital transformation in Malaysia. In particular, how Malaysia can achieve the government’s National Transformation 2050 Plan (Transformasi Nasional 2050).

 

Introducing SAP Leonardo

SAP also introduced their Leonardo digital innovation system, which covers everything from the Internet of Things, Machine Learning, Big Data Analytics and even Blockchain technology. It helps SAP customers create and scale new intelligent applications.

In this video, SAP (Southeast Asia) Head of Analytics, Kathleen Muller, gives an introduction to SAP Leonardo, and how it can help SAP customers innovate, integrate and scale their solutions.

 

The MAHB Digital Transformation with SAP

Malaysia Airports Holdings Berhad (MAHB) Chief Strategy Officer Azli Mohamed then gave us an update on MAHB’s latest initiatives to drive greater operational efficiency and productivity through digitalisation.
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The SAP Innovations Tour @ The Asian Innovators Summit 2017

Finally, SAP took us on a tour of their latest digital solution showcase at the Asian Innovators Summit 2017. Amongst the things we saw were :

  • The SAP Digital Airport Management solution
  • The SAP Asset Intelligence Network solution
  • The SAP Digital Fleet Management solution
  • The SAP Connected Transportation Safety solution

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Claus Andresen Is SAP Southeast Asia President & Managing Director

Singapore — August 2, 2017 — SAP today announced the appointment of Claus Andresen as President and Managing Director of SAP Southeast Asia, promoted from Chief Operating Officer of SAP Indian Subcontinent. Andresen will report directly to Scott Russell, President of SAP Asia Pacific Japan (APJ).

Building on the 28-year establishment and growth of SAP in the region, Andresen will be responsible for driving SAP Southeast Asia’s sustainable growth strategy and operations. Based in Singapore, he will oversee SAP’s business across Singapore, Malaysia, Indonesia, the Philippines, Indochina and other emerging markets in Southeast Asia.

 

Claus Andresen is President and Managing Director of SAP Southeast Asia

“Connectivity in Southeast Asia is growing at an impressive rate and we foresee a lot more customers accelerating their digital transformation and journey to the cloud in the next few years. While the level of digital maturity in Southeast Asia varies across the region, SAP has the extensive capability to help our customers scale and succeed in this new digital economy,” said Scott Russell, President, SAP Asia Pacific Japan. “Claus brings with him the experience and vision to help our customers translate their strategy into action. I am confident that SAP Southeast Asia will continue to shine under his leadership.”

Andresen was most recently the Chief Operating Officer of SAP Indian Subcontinent, where he provided leadership to the market unit’s multi-functional sales and operations organizations, and was instrumental in making India amongst one of the fastest growing market units in SAP.

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Prior to that, he was responsible for Business Operations across SAP APJ, where he led a high-performing team to improve Sales and Operational Excellence. Andresen has over a decade of experience in various global and regional senior leadership roles in the Global Services & Support organization (now Digital Business Services), all with focus on helping customers run better leveraging technology.

“Southeast Asia plays an important role for SAP’s business. There are plenty of opportunities for us in this part of the world as more organisations understand the value that digital innovations can deliver to their business and how they operate. Across the region, we are seeing the trajectory and we are committed to helping our customers and partners build a solid foundation for their digital future,” said Claus Andresen, President, SAP Southeast Asia.

He continued, “SAP has more than 45 years of industry and enterprise business software experience and an unmatched global ecosystem that empowers customers to scale and thrive in this time of constant change. I am honored to lead the Southeast Asia’s business and bring innovations to our customers that unlock their potential. I look forward to working with my Southeast Asia team to take SAP to the next level in this growth region, as we help the region’s governments and businesses achieve their vision of a digitally-enabled ASEAN.”

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Cenviro moves to the cloud with SAP Suite on HANA

Kuala Lumpur, Malaysia, 03 April 2017 – Cenviro today announced that it will be deploying multiple SAP solutions including SAP Suite on HANA with IS-U Waste Management as part of the organisation’s digital transformation. The deployment will leverage on the services of Deloitte Consulting SEA with iTelligence Outsourcing MSC as hosting partner.

Cenviro, a wholly-owned subsidiary of Khazanah Nasional Berhad, is a leader in the Malaysian green solutions revolution, providing innovative environmental solutions through a cradle-to-cradle philosophy. The company leads in all areas of waste management, from treatment to recycling, recovery and final disposal.

Cenviro also owns and operates Malaysia’s first integrated waste management centre in Negeri Sembilan, a state-of-the-art facility which meets stringent international and local standards.

One of the pressing requirements that Cenviro needed to address, as its business grows, is reconciling financial data from different sources. The management was also aware of the need to improve operational performance monitoring throughout the group of companies.

Upon evaluating several options, Cenviro decided to work with SAP and its partners, Deloitte Consulting and iTelligence Outsourcing MSC, to deploy a fully-integrated ERP (enterprise resource planning) system. In the process of evaluation, Cenviro’s management recognised that SAP had the ideal, proven solution to address these issues, and the possibility of customising unique modules tailoring to Cenviro’s requirements.

 

The Cenviro Implementation Of SAP Suite On HANA

At the initial phase of its implementation, Cenviro will look towards the SAP Suite on HANA with IS-U for Waste Management. IS-U is SAP’s industry specific solution for the utilities vertical which includes best practices for waste management within an integrated system.

The platform is designed to facilitate business process simplification and improve decision making and to pave the way for future innovations. It includes capabilities to optimize activities for performance management, sales, finance, operations and human resources. With this, Cenviro sets its sights on becoming more efficient as it consolidates its processes by leveraging business intelligence solutions.

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Ultimately, SAP waste and environmental services solution is intended to streamline and optimize commerce, service, logistics, billing, and customer engagement activities. The software will enable Cenviro to meet critical business, technical, and personnel-related requirements cost-effectively to help it offer better and more efficient waste disposal services.

“SAP has long been a forerunner in helping companies simplify their operations and our mission is to lead the global transformation in the new digital economy, empowering companies to reimagine their business using the SAP digital business framework. We’re excited to be working with Cenviro on a project of this scale and look forward to working hand-in-hand with the company as it embarks on further expansion,” said Terrence Yong, Managing Director, SAP Malaysia.

“SAP S/4HANA is the digital core that paves the way for latest technologies such as the Internet of Things (IoT), Big Data, real-time analytics, mobile, business networks, third-party systems, and more. With SAP solutions, Cenviro can now run its business more efficiently and in ‘real time’,” added Yong.

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SAP & IDC : The Future Of The Malaysian Internet Economy

On 24 November 2016, SAP and IDC hosted an exclusive briefing on the future of the Malaysian Internet economy. The timing is impeccable because the Malaysian government has declared that 2017 should be the “Year of the Internet Economy“.

Their analysis and opinions on how Malaysian businesses and entrepreneurs should chart their courses going into 2017 are invaluable for anyone who wants to stay relevant in the new age of the Internet economy. We all need to stay on top of the wave of new developments, or risk having it crash on us.

 

2017 – The Year Of The Internet Economy

In 2015, the Malaysian Internet economy contributed 17.8% to the GDP (Gross Domestic Product), just shy of the 18.2% target set for 2020. On the back of this rapid growth in importance, Prime Minister Datuk Seri Najib Tun Abdul Razak called on Malaysians to “embrace, adapt to changes and explore new areas of growth to accelerate the economy“.

SAP Malaysia is in full agreement of this view. In the past decade, the rate of adoption of new technologies has accelerated and technology is changing the rules of business with disruption becoming the norm. This will accelerate in 2017 and local businesses need to absorb, understand and adapt to these underpinning seismic shifts taking place, particularly with regards to Internet of Things and Big Data Analytics.

SAP Malaysia Managing Director Terrence Yong kicked off the session with his view on the Malaysian digital economy, and how IoT and big data analytics are changing the way we make, buy and sell products and services.

IDC Asia-Pacific Research Director Chin Jun Fwu then shared his findings on the adoption of the latest IoT and big data analytics here in Malaysia, before SAP (Southeast Asia) Head of Analytics Kathleen Muller touched on the impact of data analytics and the Internet of Things, particularly for SMEs (Small and Medium Enterprises).

Unfortunately, the current adoption of big data analytics and IoT in Malaysia is low. The key takeaway is that price is not really the issue, but rather inertia. Even if they are aware of what they must do to adapt to the changing world, there is resistance to learning new ways.

That will have to change, soon. Otherwise, even the most established businesses may lose out to their more nimble competitors.

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