Tag Archives: Samsung Galaxy Fold

IDEA 2020 : Samsung Wins 48 Awards!

Leave a reply

Samsung Electronics just announced that they won 48 awards at IDEA 2020 – the International Design Excellence Awards 2020!

Their sweep of awards includes one Gold award, four Silver awards, four Bronze awards and one Best-in-Show award!

 

IDEA 2020 : What Is It?

IDEA 2020 is the 40th iteration of one of the longest running and most prestigious design awards program in the world.

Originally founded to recognise exceptional achievement in industrial design, the program has since grown to highlight design in many connected disciplines including design strategy, branding, digital interaction and so much more.

Every year, design teams across the globe submit thousands of entries, making IDEA one of the largest and most widely anticipated annual awards programs in the world.

 

IDEA 2020 : Samsung Wins 48 Awards!

Samsung won their 48 IDEA 2020 awards across multiple categories, showcasing their design prowess across a wide swathe of consumer lifestyle products.

BESPOKE Family Hub UX won Gold for delivering user-centric experience using consumer-driven insight. The UX lets users share and create photos and recipes through the refrigerator screen, and remotely access it through mobile apps.

BESPOKE Refrigerator won Silver for its customisable modular design, that lets users choose colours, materials and type of refrigerator fit. This is the same refrigerator that won the Gold award at iF Design Award 2020.

The IDEA 2020 jury also honoured Samsung with Best-in-Show – a special award for BESPOKE Family Hub UX and BESPOKE Refrigerator, recognising their achievements in consumer-centric design excellence.

The Samsung Upcycling Solution for TV Packaging received a Silver award for its customisable packaging box that is being used for The Frame, The Serif and The Sero.

The product packaging was designed to encourage consumers to upcycle the boxes to create innovative pieces of small furniture, like a cat tower, or a TV stand. This packaging solution won the 2020 CES Innovation Awards for its innovative concept.

Awards Samsung Products
Gold BESPOKE Family Hub UX
Silver BESPOKE Refrigerator
Upcycling Solution for TV Packaging
Q950TS QLED 8K TV
The Serif Visual Identity System
Bronze Samsung Galaxy Fold
Infinite Line Oven
The Sero Visual Identity System
Inclusive IoT

 

Recommended Reading

Go Back To > Mobile Devices | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!


Samsung Jimat, Snap & Menang Contest : The Full Details!

Leave a reply

Samsung Malaysia just announced their Jimat, Snap & Menang Contest, with prizes worth RM 424,000!

Here are the full details of the Samsung Jimat, Snap & Menang Contest!

 

Samsung Jimat, Snap & Menang Contest : What Is It?

The Samsung Jimat, Snap & Menang Contest offers prizes worth RM 424,000 for those who purchase a qualifying Samsung Galaxy device from 1 May until 7 June 2020!

 

Samsung Jimat, Snap & Menang Contest : The Prizes!

Samsung Malaysia is giving away RM 424,000 worth of prizes :

  • 10 x Samsung 65-inch Q800T QLED 8K Smart TV (2020) + RM500 Boost credit
  • 18 x Samsung POWERstick Jet 90 Premium + RM300 Boost credit
  • 36 x Samsung Convection Microwave Oven 45L + RM100 Boost credit
  • 500 x RM100 Boost credit

 

Samsung Jimat, Snap & Menang Contest : How To Participate?

The contest is very simple, with just three steps :

Step 1 : Buy a qualifying device and enjoy model-specific promotions (see below)

Step 2 : Snap a creative picture of your Hari Raya and submit your netry

Step 3 : Look out for attractive prizes announced weekly!

 

Samsung Jimat, Snap & Menang Contest : Qualifying Devices

Here are the eligible Samsung Galaxy devices :

 

Model-Specific Promotions : What Are They?

In addition to the contest, Samsung Malaysia is offering these additional promotions for these devices.

You can also get an extra RM300 discount with the promo code HOME300, if you bundle these smartphones with any wearable device, with a minimum spend of RM 3,000 in a single transaction.

 

Samsung Devices : Where To Buy?

Here are the online purchase options here in Malaysia :

 

Recommended Reading

Go Back To > Mobile Devices | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!


Samsung Link To Windows Guide : Work From Home Easier!

Leave a reply

If you own a Samsung Galaxy smartphone, its Link To Windows feature is a really great way to get more work done at home during the COVID-19 crisis!

In this guide, we will show you how to set-up Link To Windows, and use it to make your work-from-home life a LOT easier! 😀

 

Samsung Link To Windows : What Is It?

Link To Windows is a Microsoft feature that allows Samsung Galaxy smartphones to be directly linked to a Windows 10 computer – whether it’s a desktop or laptop.

Once you link your Samsung Galaxy smartphone, you can directly access its data on your Windows 10 computer :

  • access up to 2,000 of the most recent photos,
  • view notifications,
  • send and receive text messages,
  • make calls from your computer,
  • copy and paste text and images, and
  • control your phone using your mouse!

Link To Windows is one of the features Samsung is promoting as part of their Stay Apart By Stay Together With Galaxy campaign to help users tackle the COVID-19 crisis.

 

Samsung Link To Windows : What Do You Need?

Samsung Link To Windows only requires you to have a Windows 10 computer, and one of these Samsung Galaxy smartphone models

 

Samsung Link To Windows : How To Set It Up

Your Windows 10 computer should already have the Microsoft Your Phone app installed as part of the October 2018 Update. But on the off-chance you can’t find it, you can download it for FREE.

On Your Windows 10 PC

  1. Open the Your Phone app (type Your Phone in the taskbar search box, and select it)
  2. Select Android, and click Continue.
  3. Click Sign in with Microsoft, and log in using your Microsoft account. You will be asked to provide your smartphone number, so Microsoft can send a text message to authenticate it.
  4. Once you are done, you will see a screen saying “Please open Your Phone Companion – Link to Windows“.

On Your Samsung Galaxy Smartphone

  1. Swipe downwards from the top of the display to reveal the Quick Panel.
    Alternatively, go to Settings > Connections or Advanced features
    If you can’t find it, you can download and install Your Phone Companion app from Google Play.
  2. Tap Link to Windows.
  3. In the welcome screen, tap the Sign in with Microsoft button.
  4. Accept the app permissions.
  5. When you see the screen “Set up the Your Phone app on your PC”, tap My PC is ready.
  6. You will see the Link to Windows settings open up on your Galaxy smartphone.

Congratulations! Your Samsung Galaxy smartphone is now connected to your Windows 10 PC!

 

Samsung Link To Windows : How To Use

Reading + Sending Messages

  1. Click on the Messages tab
  2. You will see all of the text messages on your phone
  3. Select a recipient to send your text message to
  4. Type your message, and hit Send

Making Calls

  1. You must first pair your PC and phone using Bluetooth
  2. Turn on Bluetooth on your Samsung Galaxy smartphone (if it’s not already enabled)
  3. In Windows 10, go to Settings > Bluetooth and other devices
  4. Click Add Bluetooth or other device.
  5. Select your Samsung Galaxy smartphone
  6. Click on the Calls tab
  7. You will see a log of your recent calls, as well as a bar to search your phone’s contacts
  8. Select a contact to make your call

Using Phone Screen

  1. Click on the Phone screen tab
  2. You will be prompted to make sure your Galaxy smartphone and Windows 10 PC are on the same Wi-Fi network, if they are not already.
  3. Once connected, you will be able to see your phone’s screen on your PC display and interact with it using your mouse or touchpad.

Copy + Paste

  1. In Windows 10, go to Settings > Cross-device copy and paste
  2. Make sure the toggle is On for Allow this app to access and transfer content I copy and paste between my phone and PC
  3. You can now use the same shortcuts you normally use to copy and paste on both your Galaxy smartphone, and your Windows 10 PC.

 

Recommended Reading

Go Back To > Mobile Devices | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!


Samsung CNY 2020 Mega Giveaway : Here Are The Details!

Leave a reply

Samsung Malaysia just announced a mega giveaway for CNY 2020! Find out how you can score one or more of these 1,094 smartphones they are giving away!

 

Samsung CNY 2020 Mega Giveaway : What’s Up For Grabs!

Samsung Malaysia has prepared RM 1.2 million worth of prizes, that consists of :

 

Samsung CNY 2020 Mega Giveaway : How To Win!

  • Campaign Starts : 10 AM, 15 January 2020
  • Campaign Ends : 11:59 PM, 16 February 2020

To win one of those great prizes, all you have to do is follow these steps :

Step 1 : Purchase any qualifying Samsung device

Step 2 : Take or create a picture representing the Year of Rat, and submit it with your details and receipt

Step 3 : Check the weekly announcement to see if you’ve won!

[adrotate group=”1″]

 

Samsung CNY 2020 Mega Giveaway : Qualifying Devices

Galaxy Flagship Devices Galaxy A Series Galaxy Tablets
Samsung Galaxy Fold Samsung Galaxy A80 Samsung Galaxy Tab S6
Samsung Galaxy Note10+ Samsung Galaxy A70 Samsung Galaxy Tab S5e
Samsung Galaxy Note10 Samsung Galaxy A50s Samsung Galaxy Tab A
(2019, 10.1″, WiFi / LTE)
Samsung Galaxy S10+ Samsung Galaxy A30s
Samsung Galaxy S10 Samsung Galaxy A20s Samsung Galaxy Tab A
(2019, 8.0″, LTE)
Samsung Galaxy S10e Samsung Galaxy A10s
Samsung Galaxy Note9 Samsung Galaxy Tab A with S Pen
(2019, 8.0″, LTE)
Samsung Galaxy S9+
Samsung Galaxy S9

 

Recommended Reading

Go Back To > Home Entertainment | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!


The Samsung Galaxy Fold Guide For First Time Users!

Leave a reply

The Samsung Galaxy Fold introduces a new concept – a foldable design, with a foldable display. To showcase what you can do with it, here is our Samsung Galaxy Fold guide for first time users!

With some help from Samsung, we will take you from the moment of unboxing the Samsung Galaxy Fold, through its various usage possibilities.

 

Samsung Galaxy Fold Guide Part 1 : Unboxing

Samsung promises a premium and eco-friendly experience from the get-go. The packaging for the Samsung Galaxy Fold is not only premium, it is made entirely from eco-friendly materials.

Before you start using it though, Samsung strongly advises you to read the User Guide and Care Instruction inside the box.

They will provide you with an introduction to the Galaxy Fold’s folding display mechanism, and teach you how to use it properly to avoid damage.

 

Samsung Galaxy Fold Guide Part 2 : Getting A Grip

The Samsung Galaxy Fold is designed with an identical volume on all four sides of the device to provide the best grip possible.

When folded, Samsung points out that the Galaxy Fold is narrower than conventional smartphones at just 62.8 mm, which should allow for easier one-handed usage.

You will notice that Samsung placed the Volume and Power buttons as well as the fingerprint sensor on the right side of the Galaxy Fold.

These buttons can be customised according to your preference through Settings > Advanced Features, but by default :

  • pressing the Power button twice launches the Camera app
  • a long press of the Power button launches Bixby

One advantage of having two displays in one device is that you can set two custom home screens – one for the cover display, and one for the main display.

This allows you to select the most useful apps for one-handed use, and a different set of apps when you need to multitask on the big main display.

You can also set the navigation bar in the main display to the middle, left-side or right-side through Settings > Display > My Navigation Bar > Adjustment.

 

Samsung Galaxy Fold Guide Part 3 : Switching Seamlessly

Samsung developed a new UX for the Galaxy Fold, which includes App Continuity.

App Continuity allows you to check an email notification on the cover display, and have it display automatically with a virtual keyboard, when you unfold the main display to respond.

It works both ways – after you plan a trip on Google Maps (for example) on the main display, you can fold the phone and have Google Maps display your route on the cover display automatically.

To enable App Continuity, go to Settings > Display > Continue apps on the cover display.

 

Samsung Galaxy Fold Guide Part 4 : Using The Cameras

The Samsung Galaxy Fold comes with SIX cameras – three for selfies, and three at the back.

The cover display has a dedicated camera for tracking a quick selfie. But if you open up the main display, you gain access to dual cameras that let you capture a wider-angle with Live Focus capability.

The Galaxy Fold’s main display allows for an expansive view of subject when you are using the rear triple cameras.

You can also take photos in any orientation – the Galaxy Fold will automatically move the shutter button to an optimised position, as you switch to landscape or portrait mode.

You can also press and drag the shutter button to move it to a preferred location!

 

Samsung Galaxy Fold Guide Part 5 : Harnessing The Large Display

The main appeal of foldable phones is they allow for a much larger display in a smaller form factor.

Unfortunately, we were not amongst the lucky few to get some hands-on time with the improved Galaxy Fold, but Samsung assured us that users will be impressed with the large 7.3-inch display.

Beyond its size, the main display uses a Dynamic AMOLED panel – the best in the industry, with HDR10+ colour and Dynamic Tone Mapping. It is also a TÜV Rheinland-certified Eye Comfort display with reduced blue light emissions.

To enjoy a cinematic viewing experience, don’t forget to drag down the upper notification window to turn on the Dolby Atmos feature. You can then enjoy an expanded soundscape through its AKG-tune stereo speakers.

 

Samsung Galaxy Fold Guide Part 6 : Multitasking

To help you multitask, Samsung Galaxy Fold has a Multi-Active Window feature that lets you use multiple active apps simultaneously.

Swipe the right-hand side of the main display to access the Multi Window Tray. It lists both your recently-used apps, as well as a View All button to see all apps that support Multi Window.

You can customise your favourite Multi Window apps within the tray using Settings > Advanced Features > Multi Window Tray.

You can then drag and drop up to three apps into the desired position and order on the display.

Furthermore, once you launch those apps, you can adjust the size of the app’s window by pressing the handle at the top of each window.

The Galaxy Fold supports up to three Multi Windows, as well as five pop-up windows. That means you can actually launch and use up to eight applications simultaneously!

To access pop-up windows, open the Multi Window Tray, and drag the app you need to the centre of the main display. It will become a pop-up window!

These pop-up windows can also be made transparent, so you can see and make use of the Multi-Active Windows behind.

 

Samsung Galaxy Fold Guide Part 6 : Next-Level Productivity

For greater productivity, power users can try out the Dual Messenger feature, which lets you keep your work and personal messages in separate windows using the Multi Window option.

You can also respond to alarms and notifications – when a notification message appears, you can drag it down into a Multi-Active Window to seamlessly respond or reply without interrupting your other apps.

To enable this Smart Pop-Up View feature, go to Settings > Advanced Features > Smart Pop-Up View.

Samsung would like us to remind all Galaxy Fold users that you need not worry about its multitasking performance.

Powered by the fast Qualcomm Snapdragon 855 mobile platform with 12 GB of RAM, it is more than capable of handling multiple apps – all running at the same time!

Recommended : The Tech ARP Samsung Galaxy Fold Care Guide!

 

Samsung Galaxy Fold Price + Availability

If you have not purchased your Samsung Galaxy Fold yet, here are their official launch prices :

  • South Korea : ₩ 2,398,000 (5G model)
  • United States : US$ 1,980
  • United Kingdom : £ 1,799
  • Malaysia : RM 8,388

And here are some direct purchase links :

Recommended : Samsung Galaxy Fold Price + Pre-Order For Malaysia!

 

Recommended Reading

[adrotate group=”2″]

Go Back To > Mobile Devices | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!


The Samsung Galaxy Fold Foldable Smartphone Preview!

Leave a reply

After months of re-engineering, Samsung just launched the Galaxy Fold – their first foldable smartphone.

Here is EVERYTHING you need to know about the improved Samsung Galaxy Fold, including the official hands-on video, price and availability!

 

Introducing The Samsung Galaxy Fold

Its killer feature is the eponymous foldable display, which promises to revolutionise how we use our smartphones.

When folded, its 4.6-inch cover display lets you use it like any other smartphone. But when you need a larger display, just unfold it to reveal its massive 7.3-inch Infinity Flex display!

According to Samsung, the combination of a cover display, and the large inner Infinity Flex display allows for better multitasking possibilities.

And here is a look at how much easier it is to take photos with the Samsung Galaxy Fold cameras, and the larger Infinity Flex display.

 

The Samsung Galaxy Fold Hands-On Video!

Sadly, we were not one of the few given the chance to try it out in person, but Samsung shared with us the official hands-on video that showcases its key features :

As you can see, its folding design allows for a different user experience with new possibilities. That’s why we came up with a guide for first-time users.

 

Samsung Galaxy Fold Specifications

SpecificationsSamsung Galaxy Fold
DisplayMain Display
- 7.3-inch Dynamic AMOLED Infinity Flex display
- 1536 x 2152 pixels (362 ppi)
Cover Display
-4.6-inch Super AMOLED display
- 720 x 1680 pixels (399 ppi)
Operating SystemAndroid 9.0 Pie
System PlatformQualcomm Snapdragon 855
Processor1 x Qualcomm Kryo 485 Gold (2.84 GHz)
3 x Qualcomm Kryo 485 Gold (2.42 GHz)
4 x Qualcomm Kryo 485 Silver (1.78 GHz)
Graphics ProcessorQualcomm Adreno 640
Memory12 GB LPDDR4X-4266
Storage512 GB (UFS 3.0)
Front CamerasDual Lens Camera
- 10 MP selfie camera with f/2.2 aperture
- 8 MP depth sensor with f/1.9 aperture
Rear CamerasTriple Camera System
- 12 MP Dual Aperture camera with f/1.5 and f/2.4 apertures
- 12 MP telephoto camera with f/2.4 aperture
- 16 MP ultra-wide camera with f/2.2 aperture
SIM CapabilityLTE : One eSIM + one nano SIM
5G : One nano SIM
NetworkLTE : 2x2 MIMO, 6CA, Cat18
- up to 1.2 Gbps DL, 150 Mbps UL
5G : Non-Standalone (NSA), Sub-6 GHz
ConnectivityWiFi : 802.11 a/b/g/n/ac (2.4 GHz + 5 GHz)
Bluetooth : BT 5.0
USB : USB 3.1 Gen 1 Type C
BatteryLTE : 4,380 mAh dual battery
5G : 4,235 mAh dual battery
Fingerprint SensorYes, integrated into Power button
Other SensorsAccelerometer, Barometer, Gyro sensor, Geomagnetic sensor, Hall sensor, Proximity sensor, RGB Light sensor
NFC / Samsung PayYes / Yes
DimensionsFolded : 62.8 mm x 160.9 mm x 15.7 to 17.1 mm
Unfolded : 117.9 mm x 160.9 mm x 7.6 mm
Weight276 grams
Colour OptionsCosmos Black / Space Silver

 

How Durable Is The Samsung Galaxy Fold?

In contrast to HUAWEI Mate X‘s outward folding design, the inward-folding design places great stress on the seam.

Would it be able to withstand being folded many times a day? Would it break into half, like a paper clip that has been unfolded and folded too many times?

Recommended : The Tech ARP Samsung Galaxy Fold Care Guide!

The Initial Samsung Infinity Flex Qualifying Test

Here is a look at the special folding test that basically used robots to fold and unfold the Infinity Flex samples repeatedly, to see if it would withstand at least 200,000 folds and unfolds.

It took these hardworking robots a full week to complete the test!

According to Samsung, the folding test was successful, proving that their foldable display is more than tough enough to withstand daily use.

Why 200,000 folds and unfolds? That threshold was based on the requirement that the foldable display be able to withstand 100 folds and unfolds a day for at least 5 years.

Unfortunately, the Infinity Flex display of production units proved to be still too fragile for mainstream use, and its launch was delayed.

Recommended : The Samsung Galaxy Fold Launch Delay + Fix Explained!

 

Samsung Galaxy Fold Re-Engineered

Samsung spent the last 4.5 months re-engineering the Infinity Flex display, making it tough enough to handle not only the abuse of regular use, but also the natural follies of human nature.

The top protective layer of the Infinity Flex Display has been extended beyond the bezel, making it apparent that it is an integral part of the display structure and not meant to be removed.

Galaxy Fold features additional reinforcements to better protect the device from external particles while maintaining its signature foldable experience.

The top and bottom of the hinge area have been strengthened with newly added protection caps.

Additional metal layers underneath the Infinity Flex Display have been included to reinforce the protection of the display.

The space between the hinge and body of Galaxy Fold has been reduced.

 

Samsung Galaxy Fold Premier Service

Samsung also introduced a new Galaxy Fold Premier Service, which gives you exclusive access to specialised customer care :

  • one-to-one access to Samsung experts,
  • access to a 24/7 support hub online or over the phone

Recommended : The Samsung Galaxy Fold Premier Service Explained!

 

Samsung Galaxy Fold Price + Availability

Samsung is making the Fold available in these countries at these dates :

  • 6 September 2019 : South Korea
  • 18 September 2019 : France, Germany, Singapore, and the United Kingdom
  • 16 October 2019 : Malaysia

And here are the launch prices :

[adrotate group=”2″]
  • South Korea : ₩ 2,398,000 (5G model)
  • United States : US$ 1,980
  • United Kingdom : £ 1,799
  • Malaysia : RM 8,388

Here are some direct purchase links :

Recommended : Samsung Galaxy Fold Price + Pre-Order For Malaysia!

 

Recommended Reading

Go Back To > Mobile Devices | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!


The Tech ARP Samsung Galaxy Fold Care Guide!

Leave a reply

Samsung just shared with us the official care guidelines for their first foldable smartphone – the Samsung Galaxy Fold!

If you are one of the exclusive few to own a Galaxy Fold, please make sure you read and follow these care instructions! As this graphic suggests – just use a light touch!

Introducing The Samsung Galaxy Fold

The killer feature of the Samsung Galaxy Fold (US | UK | AU | MY) is its eponymous foldable display, which promises to revolutionise how we use our smartphones.

When folded, its 4.6-inch cover display lets you use it like any other smartphone. But when you need a larger display, just unfold it to reveal its massive 7.3-inch Infinity Flex display!

According to Samsung, the combination of a cover display, and the large inner Infinity Flex display allows for better multitasking possibilities.

And here is a look at how much easier it is to take photos with the Samsung Galaxy Fold cameras, and the larger Infinity Flex display.

Recommended : The Samsung Galaxy Fold Foldable Smartphone Preview!

 

The Official Samsung Galaxy Fold Care Guide!

Samsung shared with us these tips on how to care for the Galaxy Fold, to ensure its longevity.

Galaxy Fold Care Tip #1 : Use A Light Touch!

The large Infinity Flex display is made up of multiple bonded polymer layers that allow the screen to be folded.

These polymer layers are tissue-thin, and are unprotected by the hard glass that we are all used to in our smartphones.

Therefore, you need to refrain from pressing the Infinity Flex display with a hard or sharp object like a pen, or fingernail.

Even when you use your finger, do NOT apply “excessive pressure”. Samsung did not define what they mean by “excessive pressure”, but we recommend “a light touch” – just enough pressure to trigger the action.

Recommended : The Samsung Galaxy Fold Premier Service Explained!

Galaxy Fold Care Tip #2 : Don’t Make A Sandwich!

Before you fold the Samsung Galaxy Fold (US | UK | AU | MY), please make sure you did not accidentally place any objects like cards, coins or keys on the display.

Sandwiching objects with the display will damage it, because again, the screen is made up of thin polymer layers that are unprotected by hard glass.

Galaxy Fold Care Tip #3 : Protect The Hinge!

The Samsung Galaxy Fold (US | UK | AU | MY) features a special hinge which uses multiple interlocking gears, like those used in mechanical watches.

Unfortunately, the design does not allow the hinge to be sealed, so you need to keep it clear of liquids and dust.

Recommended : The Samsung Galaxy Fold Launch Delay + Fix Explained!

Galaxy Fold Care Tip #4 : Don’t Peel The Screen Protector!

The Infinity Flex display comes protected by a plastic screen protector out-of-the-box.

Do NOT remove this screen protector, or apply an additional screen protector on top of it!

Galaxy Fold Care Tip #5 : Be Careful, Magneto At Work!

The Samsung Galaxy Fold (US | UK | AU | MY) uses multiple magnets for a smooth folding experience. They may pose a danger to magnetically-sensitive items like credit cards and implanted medical devices.

You are advised not to place the Galaxy Fold next to your credit cards, or sensitive medical devices.

Recommended : The Samsung Galaxy Fold Guide For First Time Users!

[adrotate group=”1″]

 

Samsung Galaxy Fold : Where To Buy?

Here are some direct purchase links :

 

Recommended Reading

Go Back To > Mobile Devices | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!


The Samsung Galaxy Fold Premier Service Explained!

Leave a reply

In addition to a user’s guide for the Samsung Galaxy Fold, Samsung is also introducing the Galaxy Fold Premier Service!

Here is EVERYTHING you need to know about the Samsung Galaxy Fold Premier Service!

 

The Samsung Galaxy Fold Premier Service

The Samsung Galaxy Fold (US | UK | AU | MY) is the first foldable smartphone from Samsung, and in a rush to be out before the HUAWEI Mate X, had been rushed into production before it was ready.

After a few months of re-engineering the Galaxy Fold, Samsung relaunched the Galaxy Fold with a few improvements. One of them – the new Galaxy Fold Premier Service.

Samsung shared with us the full details of Galaxy Fold Premier Service for Malaysia, which may differ slightly from country to country. But generally, they offer :

  • one-to-one access to Samsung experts,
  • access to a 24/7 support hub online or over the phone

Recommended : The Samsung Galaxy Fold Foldable Smartphone Preview!

 

Samsung Galaxy Fold Premier Service For Malaysia

Upon purchase, Samsung Galaxy Fold (US | UK | AU | MY) owners will have the opportunity to consult with a dedicated specialist who will walk you through the Galaxy Fold, in-box materials, and included accessories.

They can guide you through the Smart Switch function so that your contacts, photos, apps, and more are smoothly transitioned from your existing mobile device to your new Galaxy Fold.

They will also demonstrate how to use the Galaxy Fold’s key features and will provide advice on how to take care of your new device.

Recommended : The Tech ARP Samsung Galaxy Fold Care Guide!

In addition, every Samsung Galaxy Fold owner will receive the Galaxy Fold Premier Service, which consists of four key benefits :

Benefit Details
24/7 Premium Careline Customers may request for assistance, or make enquiries about the Galaxy Fold 24/7 through :
  • Telephone : 1800-88-7799 (Samsung Careline)
  • Online Chat : Samsung Members app or the Samsung website
One-Time FREE Inner Screen Replacement Every customer is entitled to a one-time FREE inner screen replacement or repair within 12 months from the date of purchase.
However, there are two caveats :

a) you need to register and log into Samsung Members, and select the Screen Crack Protection benefit.
b) even with the free screen replacement, you will need to pay RM 600 (~$143 / ~£113) for manpower costs.

If you do not obtain the screen protection e-certificate, you will need to pay the full cost of repairing or replacing the display, as well as the manpower fee
Free Onsite Pick-up and Delivery For the first 12 months from the date of purchase, customers may request for the free onsite pick-up and delivery of their Galaxy Fold for service support.
Just call the Samsung Careline at 1800-88-7799
Priority Express Samsung Galaxy Fold customers will get priority to be serviced first at Samsung Service Centers

 

Samsung Galaxy Fold : Where To Buy?

Here are some direct purchase links :

 

Recommended Reading

[adrotate group=”2″]

Go Back To > Mobile Devices | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!


The Samsung Galaxy Fold Launch Delay + Fix Explained!

Leave a reply

Here is the story of how the Samsung Galaxy Fold went from being the world’s first mass-produced foldable smartphone, to being delayed indefinitely… and the fix Samsung came up with!

 

Samsung Galaxy Fold – From Sneak Peek To Launch Delay

The Samsung Galaxy Fold is the first Samsung smartphone to feature a foldable display. It would not only debut earlier than the HUAWEI Mate X foldable smartphone, it would also be cheaper.

Before Samsung released it for sale worldwide, they gave a few lucky celebrities a sneak peek of it through First Fold: Samsung Galaxy Fold Celebrity Unboxing!

They also gave out a few units to reviewers, but that didn’t turn out so well.

A few tore off the plastic film covering the display, which turned out to be essential to its function.

At least one reviewer reported his display started bulging for no reason. There were also reports of debris getting under the display.

Although some reviewers have no issues with their Galaxy Fold samples, the situation was optically toxic, and Samsung had to officially announce a launch delay while they regroup, and analyse what went wrong with the review samples.

Recommended : The Samsung Galaxy Fold Guide For First Time Users!

 

Is The Galaxy Fold Folding Design At Fault?

Yes, but not for the reason most people think of.

Which Folding Method Is Better?

Unlike the HUAWEI Mate X, the Galaxy Fold’s display folds inwards. Pundits criticised this design choice for putting more stress on the display, and requiring a second, smaller front display – both of which the HUAWEI Mate X avoids.

However, their design has a major advantage – it actually protects the delicate OLED display from damage when folded.

The foldable display is, by necessity, covered with plastic instead of glass. This means it is much more vulnerable to scratches and blunt force.

By folding the display inwards, the Galaxy Fold helps to protect the delicate display. The HUAWEI Mate X, conversely, has its foldable display on the outside, exposing it to much greater risks of bering damaged.

The Plastic Film

The notorious plastic film that some reviewers thought was just a screen protector is actually a critical component of the display.

It is, literally, the plastic replacement for what was traditionally a tough protective glass layer (e.g. Gorilla Glass).

This plastic layer is the only thing that protects the delicate OLED panel from damage. Removing it will damage the display, or soon render it inoperative.

Sticker + Guide

Samsung said that retail Galaxy Fold units will come with a warning sticker that reminds users not to peel off the plastic film.

They will also be including a guide to teach users how to properly use the foldable display.

A Potential Galaxy Fold Fix?

We recommended a potential fix for Samsung to consider, that would have maintained the current design, and yet offer greater protection to the display.

They need the protective layer to be thin and flexible, because it must fold together with the display panel. Glass currently cannot accomplish this feat.

However, Samsung can consider applying a tough glass cover on most of the foldable display, leaving only the plastic film along the middle seam. This would offer the display greatly improved protection, while still allowing it to fold.

Recommended : The Samsung Galaxy Fold Foldable Smartphone Preview!

 

The Final Samsung Galaxy Fold Fix

After 4.5 months of re-engineering the Galaxy Fold display, Samsung came up with this fix :

The top protective layer of the Infinity Flex Display has been extended beyond the bezel, making it apparent that it is an integral part of the display structure and not meant to be removed.

Galaxy Fold features additional reinforcements to better protect the device from external particles while maintaining its signature foldable experience.

The top and bottom of the hinge area have been strengthened with newly added protection caps.

Additional metal layers underneath the Infinity Flex Display have been included to reinforce the protection of the display.

The space between the hinge and body of Galaxy Fold has been reduced.

Samsung also introduced a new Galaxy Fold Premier Service, which gives you exclusive access to specialised customer care :

  • one-to-one access to Samsung experts,
  • access to a 24/7 support hub online or over the phone

We presume that the one-to-one session will be made somewhat mandatory, so that Samsung experts can teach users how to use and maintain the Infinity Flex display.

 

Recommended Reading

[adrotate group=”2″]

Go Back To > Mobile Devices | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!


Samsung Galaxy Fold Price + Pre-Order For Malaysia!

Leave a reply

After launching the re-engineered Galaxy Fold foldable smartphone in several countries around the world, Samsung is now launching it here in Malaysia!

Here is everything you need to know about the improved Samsung Galaxy Fold, including its price and pre-order for Malaysia!

 

Samsung Galaxy Fold Price + Availability For Malaysia!

Samsung today officially announced these price and availability details for the Galaxy Fold in Malaysia :

  • Available colours : Cosmos Black and Space Silver
  • Recommended retail price : RM 8,388 / ~US$1,999 / ~£1,629 / ~A$2,959

 

Samsung Galaxy Fold Pre-Order Details For Malaysia!

Malaysian residents will be able to pre-order the Galaxy Fold starting 9 October 2019.

Step 1 : Walk into your preferred participating Samsung outlet

Step 2 : Make a RM 800 deposit (not refundable and not transferrable)

Step 3 : Collect your pre-ordered Samsung Galaxy Fold from Wednesday, 16 October 2019 until Thursday, 31 October 2019.

Every pre-ordered unit will come with a One-Time Screen Crack Replacement for 12 months, but to qualify, you must register for this benefit using the Samsung Members app.

 

Samsung Galaxy Fold Re-Engineered

Samsung spent the last 4.5 months re-engineering the Infinity Flex display, making it tough enough to handle not only the abuse of regular use, but also the natural follies of human nature.

The top protective layer of the Infinity Flex Display has been extended beyond the bezel, making it apparent that it is an integral part of the display structure and not meant to be removed.

Galaxy Fold features additional reinforcements to better protect the device from external particles while maintaining its signature foldable experience.

The top and bottom of the hinge area have been strengthened with newly added protection caps.

Additional metal layers underneath the Infinity Flex Display have been included to reinforce the protection of the display.

The space between the hinge and body of Galaxy Fold has been reduced.

Samsung has reintroduced the improved Galaxy Fold to South Korea, followed by the UK, France, Germany and Singapore… and now, Malaysia!

 

Samsung Galaxy Fold Premier Service

Samsung will also introduce a new Galaxy Fold Premier Service in Malaysia, which will give you exclusive access to specialised customer care :

  • one-to-one access to Samsung experts,
  • access to a 24/7 support hub online or over the phone
  • Express Repair Service with door-to-door delivery

We presume that the one-to-one session will be made somewhat mandatory, so that Samsung experts can teach users how to use and maintain the Infinity Flex display.

 

Samsung Galaxy Fold Specifications

SpecificationsSamsung Galaxy Fold
DisplayMain Display
- 7.3-inch Dynamic AMOLED Infinity Flex display
- 1536 x 2152 pixels (362 ppi)
Cover Display
-4.6-inch Super AMOLED display
- 720 x 1680 pixels (399 ppi)
Operating SystemAndroid 9.0 Pie
System PlatformQualcomm Snapdragon 855
Processor1 x Qualcomm Kryo 485 Gold (2.84 GHz)
3 x Qualcomm Kryo 485 Gold (2.42 GHz)
4 x Qualcomm Kryo 485 Silver (1.78 GHz)
Graphics ProcessorQualcomm Adreno 640
Memory12 GB LPDDR4X-4266
Storage512 GB (UFS 3.0)
Front CamerasDual Lens Camera
- 10 MP selfie camera with f/2.2 aperture
- 8 MP depth sensor with f/1.9 aperture
Rear CamerasTriple Camera System
- 12 MP Dual Aperture camera with f/1.5 and f/2.4 apertures
- 12 MP telephoto camera with f/2.4 aperture
- 16 MP ultra-wide camera with f/2.2 aperture
SIM CapabilityLTE : One eSIM + one nano SIM
5G : One nano SIM
NetworkLTE : 2x2 MIMO, 6CA, Cat18
- up to 1.2 Gbps DL, 150 Mbps UL
5G : Non-Standalone (NSA), Sub-6 GHz
ConnectivityWiFi : 802.11 a/b/g/n/ac (2.4 GHz + 5 GHz)
Bluetooth : BT 5.0
USB : USB 3.1 Gen 1 Type C
BatteryLTE : 4,380 mAh dual battery
5G : 4,235 mAh dual battery
Fingerprint SensorYes, integrated into Power button
Other SensorsAccelerometer, Barometer, Gyro sensor, Geomagnetic sensor, Hall sensor, Proximity sensor, RGB Light sensor
NFC / Samsung PayYes / Yes
DimensionsFolded : 62.8 mm x 160.9 mm x 15.7 to 17.1 mm
Unfolded : 117.9 mm x 160.9 mm x 7.6 mm
Weight276 grams
Colour OptionsCosmos Black / Space Silver

 

Recommended Reading

[adrotate group=”2″]

Go Back To > Mobile Devices | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!