Tag Archives: Public Relations

KPJ Apologises Over Kolam Incident, Suspends Staff!

KPJ Healthcare just apologised over the vandalism of their Deepavali kolam by their own staff, and suspended the two employees involved!

 

Viral Video Of KPJ Klang Hospital Staff Vandalising Kolam!

A video went viral on WhatsApp and TikTok, claiming that a KPJ Klang employee vandalised the Kolam decorative art at his own hospital.

A staff at KPJ Klang. How utterly disrespectful. And he knew he was being videotaped.

MHS Selangor has spoken to the PIC in KPJ Klang. The culprit has been suspended immediately. KPJ Klang is preparing a public apology statement and will be releasing it soon.

The video shows a man, dressed in a blue Baju Melayu with a black songkok shoes, defacing the Kolam that was created for Deepavali at the KPJ Klang Specialist Hospital.

The video appears to be recorded by a lady who eventually commented with humour, “Vandalism”.

 

PDRM Arrested KPJ Klang Staff Over Vandalised Kolam!

On 31 October, Northern Klang Police Chief, Assistant Commissioner Vijaya Rao a/l Samachulu 31 October, ACP Vijaya Rao announced that two KPJ Klang Specialist Hospital employees had been arrested on suspicion of deliberately causing disharmony.

The man in the video, and the person who recorded the video, both voluntarily surrendered themselves to the district police headquarters to have their statements recorded at about 11 PM the night before.

The two suspects, in their 20s and 30s, were then arrested and remanded for three days, starting today (Monday, 31 October 2022), for investigation under Section 298A of the Penal Code for causing disharmony, disunity, or feelings of enmity, hatred or ill-will, or prejudicing the maintenance of harmony or unity, on grounds of religion.

Read more : PDRM Arrests KPJ Klang Staff Over Vandalised Kolam!

 

KPJ Healthcare Apologises Over Kolam Incident, Suspends Staff

On 30 October, KPJ Healthcare initially posted a non-apology statement, stating that they would launch an internal investigation.

But several hours after the police confirmed on 31 October, that the two people involved in the incident were KPJ Klang Specialist Hospital staff members, the healthcare provider finally issued an apology.

KPJ Healthcare also announced that they suspended both employees pending further investigation.

03:50PM, 31 October, 2022

KUALA LUMPUR, 31 October – KPJ Healthcare Berhad (“KPJ Healthcare” or the “Company”) would like to publicly apologise to all Malaysians, particularly to the Indian community, with regards to a video that has gone viral at one of our premises.

As a healthcare service provider, KPJ Healthcare celebrates and upholds diversity and inclusion of the varied cultures in Malaysia.

KPJ Healthcare does not condone such acts and in no way does it reflect our culture, values or our practices.

We are disheartened by the irresponsible act of these individuals and they have been suspended pending further investigation. Further to this we have lodged a police report on the matter and will continue to work closely with the relevant authorities on this matter.

In the meantime, the artis of the kolam called for calm, and urged everyone to stay united and peaceful.

First and foremost, I would like to thank every one of you who spoke up on this kolam issue regardless of religion and race. For your kind information, our hospital management and higher authority have taken appropriate action on the irresponsible behaviour of the related staff.

Therefore, I kindly request you guys NOT to make the issue viral anymore. Let us stay united and peacefully in this multiracial country. Thank you once again. Love and peace to all Malaysians.

 

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PDRM Arrests KPJ Klang Staff Over Vandalised Kolam!

PDRM just arrested two KPJ Klang employees for vandalising the Deepavali kolam in a TikTok video that went viral!

 

Viral Video Of KPJ Klang Hospital Staff Vandalising Kolam!

A video went viral on WhatsApp and TikTok, claiming that a KPJ Klang employee vandalised the Kolam decorative art at his own hospital.

A staff at KPJ Klang. How utterly disrespectful. And he knew he was being videotaped.

MHS Selangor has spoken to the PIC in KPJ Klang. The culprit has been suspended immediately. KPJ Klang is preparing a public apology statement and will be releasing it soon.

The video shows a man, dressed in a blue Baju Melayu with a black songkok shoes, defacing the Kolam that was created for Deepavali at the KPJ Klang Specialist Hospital.

The video appears to be recorded by a lady who eventually commented with humour, “Vandalism”.

 

PDRM Arrests KPJ Klang Staff Over Vandalised Kolam!

At around 9:15 PM on 30 October, Northern Klang Police Chief, Assistant Commissioner Vijaya Rao a/l Samachulu, announced that a case has been opened against the man who was seen vandalising the kolam decoration.

In response, the Bandar Baru Klang police station chief filed a report regarding the video and the case is being investigated under Section 298A of the Penal Code with causing disharmony, disunity, or feelings of enmity, hatred or ill will.

He will be called in to give his statement on Monday. We urge the public to be careful with their behaviour and to not do anything that would disrupt national harmony.

The police statement appears to suggest that the man has already been identified, and summoned for questioning on Monday, 31 October. However, it does not mention whether the man, or the person recording the video, is an employee of the hospital.

That changed the next day, when ACP Vijaya Rao announced that two KPJ Klang Specialist Hospital employees had been arrested on suspicion of deliberately causing disharmony.

The man in the video, and the person who recorded the video, both voluntarily surrendered themselves to the district police headquarters to have their statements recorded at about 11 PM the night before.

The two suspects, in their 20s and 30s, were then arrested and remanded for three days, starting today (Monday, 31 October 2022), for investigation under Section 298A of the Penal Code for causing disharmony, disunity, or feelings of enmity, hatred or ill-will, or prejudicing the maintenance of harmony or unity, on grounds of religion.

 

KPJ Healthcare Issued Statement Over Vandalised Kolam

While the viral video clearly shows the man defacing the kolam, it was not clear earlier if the man worked for the KPJ Klang Specialist Hospital, as he was not wearing an official KPJ uniform.

Netizens said that he was a customer service officer there working the front desk. However, it didn’t help that KPJ Healthcare released a public statement that declined to both identify the man and the person recording the video as their employees, and apologise for their action.

The KPJ Healthcare statement only stated that it does not condone any act of disrespect among its staff (abuthen?) and within the compound of any of its hospitals.

It also stated that KPJ Healthcare launched an internal investigation into the video, and stern actions will be taken “should” their staff be involved.

08:28PM, 30 October, 2022

KUALA LUMPUR, 30 October 2022 – KPJ Healthcare Berhad (“KPJ Healthcare” or the “Company”) wishes to inform that we have been made aware that a video allegedly depicting one of our staff conducting unprofessional behaviour is making rounds in the social media.

KPJ Healthcare does not condone any act of disrespect among its staff and within the compound of any of its hospitals. We have launched an internal investigation into the video and stern actions will be taken should our staff is involved.

KPJ Healthcare is committed to the highest level of professionalism and we do not compromise on ethical values.

Any further updates will be communicated through our official channels.

Thank you.

Public Relations
Group Marketing & Strategic Communications
KPJ Healthcare Berhad

In light of what we now know, that seems like a case of their PR team trying to avoid apologising for what their staff did. I’m not a PR practitioner, but IMHO, that move will likely backfire.

It wouldn’t have taken them more than a few hours to determine the identity of the persons involved, since they have access to CCTV video feeds in their own hospital.

They could have stepped ahead of the news. Instead, they left it to the police to reveal that the two were really KPJ Klang Specialist Hospital employees.

 

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Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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