Here is the latest SOP for Phase 2 of the National Recovery Plan (PPN) for Malaysia!
Please SHARE this out, so your friends are updated on the latest Phase 2 SOP as well!
For Phase 1 SOP, please see National Recovery Phase 1 SOP : 3 August 2021 Edition!
For Phase 3 SOP, please see National Recovery Phase 3 SOP : 4 August 2021 Edition!
National Recovery Plan Phase 2 SOP : 16 July 2021 Video!
This video shows the latest National Recovery Plan SOP slides (16 July 2021) for Phase 2, followed by our English translation.
The 3 August 2021 SOP video for Phase 2 will be coming shortly…
National Recovery Plan Phase 2 SOP : 3 August 2021 Update!
This is the new National Recovery Plan Phase 2 SOP that was released on 3 August 2021.
General Health Protocol
- Licence holders and premise owners must ensure that customers must maintain physical distance of at least 1 metre entering or leaving their premises.
- Licence holders and premise owners must provide MySejahtera QR code and a manual logbook to register customers.
- Hand sanitiser must be provided at the entrance, and customers must use it before entering.
- The use of MySejahtera is mandatory is areas with good Internet connectivity. The use of logbook is only allowed in areas with no Internet connectivity, or other reasonable excuse.
- Licence holders and premise owners must ensure that customers and workers check in using MySejahtera. or the manual logbook if there’s no Internet connectivity.
- Employers, employees, customers and visitors are required to check in using MySejahtera or write their names and phone numbers legibly in the logbook (if there is no Internet connectivity).
- In shopping malls, customers only need to scan their body temperatures ONCE at the mall entry point. It is not necessary to scan their body temperature at every premise in the mall.
- Those with body temperatures exceeding 37.5 degrees Celsius are NOT ALLOWED to enter.
- Malls and premise owners must ensure that only customers with Low Risk or Casual Contact Low Risk in MySejahtera are allowed to enter.
- Children 12 years or younger are NOT allowed in public places and facilities, EXCEPT in emergencies, treatment, education or exercise.
- Premise owners and business licence holders must restrict the number of customers within their premises to ensure at least 1 metre physical distancing.
- Every premise must publicly display the limit of customers allowed inside at any one time. The use of a numbered queue system is encouraged to control the number of customers.
- All building owners must provide QR Codes for each floor / level.
- It is MANDATORY for employees, suppliers and customers to properly wear face masks while within the premise.
- There must be good ventilation and aeration at the premise.
- It is MANDATORY to wear a face mask, especially in crowded public areas, EXCEPT in these places or situations :
a) hotel room or paid accommodation, alone or with your own family
b) Personal working space
c) Sporting activities and outdoor recreation
d) Personal vehicle, alone or with your own family
e) Indoor or outdoor public areas, when there are no other individuals
f) While eating or drinking in public areas, when there are no other individuals (except in restaurants or other food & beverage premises)
- Interstate and inter-district travel is FORBIDDEN (based on district borders determined by state governments)
- All entry and exit into MCO areas will be closed and controlled by the police (PDRM).
- Only two (2) household representatives may leave to purchase food, medicine, dietary supplement and basic necessities within a radius of 10 kilometres.
- Up to three (3) people, including the patient, may leave to seek healthcare, medical care, screening test, vaccination, security or emergencies within a radius of 10 kilometres or to the nearest provider.
- Taxis and e-hailing rides are limited to just TWO (2) people in the vehicle, including the driver, and the passenger must sit in the back.
- Vehicles carrying goods or involved in the economic chain or industry (except worker transportation) is allowed to travel at full capacity.
- Official and government vehicles are allowed to travel at full capacity.
- Airports, ports and logistic sector are ALLOWED to operate 24 hours.
- Unloading of non-essential goods in factories is limited to delivery and receipt of goods or cargo in existing stockpiles for the purpose of import and export only with limited workers. Unloading time is only allowed from 8 AM until 8 PM on Monday, Wednesday and Friday.
- Unloading of essential goods is not subject to these restrictions and can proceed as usual.
- Public transportation (train, bus, LRT, MRT, ERL, monorail, taxi, ferry) are allowed to operate at 50% capacity.
- Travel for funerals and natural disasters are ALLOWED, with police permission.
- Disaster or humanitarian aid from NGO must obtain permission from the state or district Disaster Management Committee, and the aid must be channelled through the Disaster Operational Control Centre (PKOB) of the affected area.
- Interstate and inter-district travel for the purpose of going for vaccination is ALLOWED by showing the appointment in MySejahtera, website or SMS.
- Members of Parliament or State Legislators are ALLOWED to travel interstate or inter-district to visit their constituencies without conducting any events.
- Travel for Short Term Business Visitors under the One Stop Centre (OSC) initiative for official or business purposes are ALLOWED with police permission.
- Interstate and inter-district travel between Phase 2 areas is ALLOWED for husbands and wives in long-distance relationships, with police permission.
- Office attendance for essential services in the civil service must not exceed 60% at any one time (except for frontliners, security, defence and enforcement), and 40% must work from home, in rotation. Updated!
- Government counter service will operate physically subject to the current orders from the Secretary to the Government of Malaysia (KSN).
- Civil servants going to office must receive official attendance order and worker’s pass.
- Approved essential services must have official approval from the relevant Ministry or Agency. Employee travel is limited to approved operations letter or worker’s pass or employer’s letter of authority.
- Employee capacity for the private sector (essential services only) is limited to 80%, including both operations and management.
- Meetings must be conducted via video conferencing.
- Seminars, workshops, courses, training and talks are FORBIDDEN, except in-service training through Camp-Based Training.
- Seminars, workshops, courses, training and talks conducted online are ALLOWED.
- Critical interviews are ALLOWED either face-to-face or online. New!
- Restaurants, food shops, food stalls, food trucks, hawkers, food courts, hawker centres. food kiosks are ALLOWED to operate from 6 AM until 10 PM for takeaway, drive-through or delivery.
- Dine-in and park & dine services, and picnics are FORBIDDEN.
- Grocers, pharmacies, self-care stores, convenience stores and mini marts are ALLOWED to operate from 6 AM until 10 PM. Updated!
- Hardware stores, vehicle workshops, childcare stores and religious stores are ALLOWED to operate from 6 AM until 10 PM.
- Healthcare services like hospitals, clinics and medical laboratories are ALLOWED to operate 24 hours, or up to their licensed operating hours.
- Petrol stations can operate from 6 AM until 10 PM, except for those on tolled highways which can operate 24 hours.
- Supermarkets, shopping malls, and departmental stores allowed to operate from 6 AM until 10 PM.
- Bookstores and stationery shops, computer, telecommunications, and electrical shops are ALLOWED to open from 6 AM until 10 PM. Updated!
- Barber, hair saloon and beauty saloons are ALLOWED to open from 6 AM until 10 PM.
- Veterinarian clinics and pet food stores are ALLOWED to open from 6 AM until 10 PM.
- Laundry services and optical stores are allowed to operate from 6 AM until 10 PM. Self-service laundromats must ensure an employee is present on-premise.
- Daily and public markets are ALLOWED to open from 6 AM until 4 PM, subject to the local authorities, proper SOP and under RELA / PBT supervision.
- Controlled Fresh Produce Market (PST) are ALLOWED to open from 7 AM until 2 PM.
- Permanent Farm Market (PTK), MyFarm Outlet (MFO) and Local Farmer’s Association Complex (PPK) are ALLOWED to open from 6 AM until 4 PM.
- Wholesale markets are ALLOWED to open from 12:01 AM until 6 AM, and from 11 AM until 4 PM, subject to the local authorities, proper SOP and under RELA / PBT supervision.
- Farmer’s market and morning market are ALLOWED to open from 7 AM until 11 AM.
- Night markets and weekend markets are FORBIDDEN.
- Fishing for livelihood is ALLOWED.
- The operation of mines and quarries is ALLOWED with up to 80% worker capacity, subject to the Mining and Quarrying SOP.
- All public and private institutes of tertiary education, tahfiz centres and other educational institutes must CLOSE.
- Tertiary education will continue ONLINE.
- All public and private schools and education institutes, tuition centres, language centres, skill centres, counselling centres, etc. must CLOSE.
- Students sitting for SPM, STPM, SVM, STAM, SKM, DVM and equivalent international examinations are ALLOWED to travel interstate / inter-district for examinations with approval from MOE, MARA or relevant Ministry / Agency. The student may be accompanied by one guardian.
- Teachers or lecturers who are involved in classes related to the approved examinations are allowed to travel, with approval from MOE, MARA or relevant Ministry / Agency.
- Students in boarding schools taking part in examinations are allowed to travel to their dormitories, with approval from MOE, MARA or relevant Ministry / Agency.
- Students who need to travel from Peninsular Malaysia to Sabah, Sarawak or Labuan and vice versa must comply with existing quarantine rules.
- Only international school and expatriate school students involved in International examinations are allowed to sit for examinations according to the schedule set by the international examination body.
- All face-to-face learning are FORBIDDEN, except for tertiary education students who require them.
- International and professional exams, as well as research activities requiring lab access in tertiary education facilities are ALLOWED.
- Students in boarding schools or universities are ALLOWED to continue using hybrid studies.
- Private and public kindergartens, kindergartens in private, international and expatriate schools and mind development centres for children 4 to 6 years old are FORBIDDEN to operate, except for parents who are frontliners or both working.
- Home care or rehabilitation centres of children, the disabled (OKU), senior citizens, women and other care facilities are allowed to operate, subject to the SOP.
- Prayer activities are limited to a maximum of 12 mosque and surau committee members only. All other activities are FORBIDDEN.
- Islamic wedding ceremony (akad nikah) is ALLOWED only in the Islamic Religious Office / Department with the attendance capacity set by the State Religious Authority.
- Non-Muslim houses of worship are limited to 12 committee members only, and congregants are NOT ALLOWED.
- Non-Muslim marriage registrations are allowed at the National Registration Department (JPN), houses of worship and religious associations, subject to limits set by JPN.
- Burial activities are allowed according to limits set by the State Religion Authority (Islam) or the National Unity Ministry (Non-Muslim).
Sports + Recreation
- Individual sports and recreational activities without physical contact in open spaces and exercise with physical distancing of 2-3 metres are allowed in open and semi-open spaces within 10 km from the residence, from 6 AM until 10 PM. Updated!
- Allowed activities include jogging, exercise, tai chi, cycling, skateboarding, fishing, equestrian sports, archery, hiking, tennis (singles only), golf, and motorsports.
- All sports facilities and commercial outdoor and semi-open recreation facilities are ALLOWED to open, limited to 50% capacity, and subject to the local council authority.
- All other sports and recreation facilities are limited to only management (finance, maintenance and so on) with not more than 30% workforce capacity.
- Quarantine-based championships or competitions without spectators or supporters based on the Sports Bubble model are limited to those organised by the Ministry of Youth and Sports (KBS), Malaysian Football League and Petronas Cub Prix Championship only.
- Centralised training programs with quarantine by National and State Sports Councils using Camp Based Training are ALLOWED.
- Centralised training programs including quarantined training competitions for teams in the Malaysian Football League (MFL) using Camp Based Training are ALLOWED.
- Athlete / coach / official / technical support participation in overseas championships or competitions or matches are subject to the approval of the Immigration Department with support from KBS / MSN.
- Development and broadcasting of creative content through recording or live broadcasts include animation, filming, drama, promotions, sitcoms and the like, including dance, art activities theatre, musical arts, cultural and heritage performances as well as the music are FORBIDDEN, except for individual discussions and live-streaming.
- Recording and live broadcasts of programmes to convey information (other than entertainment) like news, forum, interviews are ALLOWED.
- Filming outside of studio is ALLOWED with strict SOP.
National Recovery Plan Phase 2 SOP : Essential Services
Essential Services Allowed To Operate In Phase 2 Areas
- Food and beverages, including for animals
- Healthcare and medical services, including dietary supplements, veterinarian services, etc.
- Water supply
- Energy supply
- Security and safety, defence, emergency, social and humanitarian services
- Waste disposal and public sanitisation and sewerage
- Land, water and air transportation
- Port, shipyard, airport services and operations, including loading, unloading, cargo handling and piloting, storage or transportation of commodities
- Communications including media, telecommunications and Internet, post and courier, as well as broadcasting (for the purpose of conveying information, news and the like.
- Banking, insurance, takaful and capital markets (60% capacity)
- Community credit and pawn shops
- E-commerce and information technology
- Production, distillation, storage, supply and distribution of fuels and lubricants
- Hotels and accommodation (only for quarantine purposes, segregation, employment for essential services and not for tourism).
- Construction Updated!
- Forestry services (limited to enforcement) and wildlife
- Legislative and judiciary.
- Lawyers and commissioners of oaths
- Accounting services New!
- Logistics limited to delivery of essential services
Essential Services According To Sector
All industries are FORBIDDEN, except for the following sectors :
Manufacturing (80% employee capacity)
- Aerospace (components and maintenance, repair and overhaul – MRO)
- Food and beverage
- Packaging and printing materials, only related to essential services Updated!
- Personal care and cleaning products
- Healthcare and medical medicine
- Personal care items, personal protective equipment (PPE), including rubber gloves and fire safety equipment
- Components for medical devices.
- Electrical and electronics of global economic chain importance
- Oil and gas, including petrochemicals and petrochemical products
- Machinery and equipment
- Textiles for PPE production only
- Production, distillation, storage, supply and distribution of fuels and lubricants
- Automotive (vehicles and components)
- Iron and steel
- Furniture factory for export only
Agriculture, Fisheries, Livestock, Plantation and Commodities (“optimal” employee capacity)
- Agriculture, fisheries and livestock and their supply chains
- Plantation and commodities including their supply chain (oil palm, rubber, pepper, cocoa, lumber, kenaf, biodiesel and agricommodity certification)
- Small scale logging, subject to the SOP.
- Maintenance and repair works Updated!
- Public infrastructure construction works
- Construction works that provide approved employee accommodation at construction sites.
- Construction works that house workers in approved Centralised Workers Quarters (CLQ).
- Construction works of small projects carried out by G1, G2, G3 and G4 contractors.
- Renovation of personal homes or commercial buildings.
- Land investigation work.
- Construction of Government Funded Project. New!
- Professionals / consultants involved in permitted construction works New!
- Services in the supply chain for permitted construction works New!
- Site preparation work, like surveying work, earthworks, marking and clearing of site New!
- Road and highway construction work New!
Trade + Distribution
- Shopping malls INCLUDING supermarkets, hypermarkets, departmental stores and all listed essential services.
- Supermarkets and hypermarkets
- Departmental stores, EXCEPT clothes, decoration, cosmetics and children toys.
- Pharmacies, self-care stores, convenience stores and mini marts.
- Laundry services, including self-service laundromats
- Pet care and pet food stores
- Eyewear and optical goods stores
- Hardware stores
- E-commerce – all product categories
- Wholesale and distribution – for all essential products only
- Bookstores and stationery shops
- Computer and telecommunications
- Electrical shops
- Barber shops (basic hair cutting services only)
- Beauty and hair saloons (basic hair cutting services only)
- Vehicle workshops, maintenance and spare parts
- Other specialty retail store (petrol stations)
National Recovery Plan Phase 2 SOP : NEGATIVE LIST
These activities are FORBIDDEN using the National Recovery Plan Recovery Phase 2 SOP.
- Spa, reflexology, massage, wellness, pedicure and manicure
- Cybercafes and cybercenters
- Driving schools, maritime training centres, flight schools
- Photography activities
- Gambling, horse racing and casinos
- Factory manufacturing alcoholic beverages, and shops selling alcoholic beverages
- Official and unofficial public and private events
- Feasts, festivals, weddings, engagements, receptions, aqiqah ceremonies, tahlil, anniversaries, birthdays, reunions, retreats and other social events.
- Receiving guests or visitors at home, except in emergencies or for delivery services.
- Seminars, workshops, courses, training, conferences, exhibitions, lectures and all MICE (Meetings, Incentives, Conventions and Exhibitions) events that are face-to-face.
- Tourist attractions like zoos, farms, aquariums, edutainment centres, extreme parks, adventure parks, nature parks, etc.
- Souvenir and craft shops, culture and historical premises like museums, libraries, art galleries, native art and culture, stage performance, etc.
- Theme parks, family entertainment centres, indoor playgrounds, karaoke, etc.
- Interdistrict and interstate tourism
- Overseas travel by citizens, and local travel involving foreigners entering Malaysia.
- All indoor sports and recreation activities
- All water sports and recreation, except fishing
- Sports and recreation that involve groups or physical contact.
- All championships, competitions, and matches, EXCEPT those organised by the Ministry of Youth and Sports (KBS), Malaysian Football League (MFL) and Petronas Cub Prix Championship only.
- Spectator or supporter attendance at sport venues and recreation.
- Participation by athlete, coach, official, technical support to overseas competitions or championships or matches, WITHOUT the permission of the Malaysia Immigration Department and support from KBS / MSN.
- Sports or recreational activities that cross state or district lines, EXCEPT with police permission.
- Hotel lounge performances
- Indoor or outdoor busking (except in PPV – vaccination centres)
- Night club or pub activities
- Cinema activities
- Any activity that involves many people gathering in one place until it is hard to maintain physical distancing, and compliance with the Director General of Health’s orders.
- Any other matter that may be decided by the Government from time to time.
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