Tag Archives: Online shopping

Only In Malaysia : Parcel Wrapped In Underwear!

Online Shopping Package Wrapped In Pink Underwear!

We are used to all kinds of packaging for online purchases, but this is the first time we have seen a package wrapped in pink underwear!


Delivery Mystery : Package Wrapped In Pink Underwear!

Online shopping is all the rage during the pandemic, and we are used to all manners of packaging. Everything from cardboard boxes and bubble wrap, to plastic bags and styrofoam boxes.

But this is the first time we have ever seen a cardboard package wrapped in pink underwear!

On 7 February 2021, Mamaayu Admia Ayunormaslinda shared about how her husband received a package from J&T Express. Not only was the box beaten up, it came wrapped in pink underwear!

The J&T Express delivery man was tickled by the odd packaging, but said that he was delivering the package as received.

To be clear, she ordered pencil boxes for her children, not underwear. So it was not a case of a package of underwear being torn, and someone at J&T Express just wrapping an errant underwear over the package, instead of stuffing it back inside.


Package Wrapped In Pink Underwear : Who Did It?

As this case came right after the J&T Express worker controversy, netizens suggested that it may be a case of “protest” or “sabotage” by disgruntled J&T Express workers.

After all, no vendor would actually ship their parcels wrapped in underwear. That’s a sure way to become infamous and possibly lose customers.

This led some netizens to accuse Mamaayu of making up the story.

But this “wrapping” was peculiar enough that someone working at J&T Express noticed it earlier and took a picture of it.

Ain Nurza, posted this picture below, saying that her husband who works at J&T Express found the package already wrapped in the pink underwear earlier.

The box looks to be in good condition and not beaten up, so this must have been early in the delivery process.

With this corroborating picture from a third-party, it is clear that Mamaayu was not making up the story.

It seems most likely that someone at another J&T Express hub wrapped the package with this pink underwear as a prank, or as a form of protest or sabotage in relation to the alleged cuts in commission.


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J&T Express Worker Strike Over Pay Cut Clarified!

Viral videos have surfaced, allegedly showing J&T Express workers on strike over a pay cut!

Take a look at the videos, and find out what really happened!


J&T Express Worker Strike Over Pay Cut?

Several videos have surfaced, allegedly showing J&T Express workers on strike over a pay cut.

One of them, in particular, showed J&T Express workers shouting, with one worker standing on a conveyor belt throwing parcels.

According to various netizens, the J&T Express workers were angry and on strike, because their commissions were cut.

The other videos showed what appears to be a J&T fulfilment centre full of undelivered parcels with no one in sight. They appear to be genuine, with J&T logo on some of the parcels.

Coincidentally or not, Muhammad Syazwan Samat just received this brand new PC case from J&T Express.

And one family received their package wrapped in pink underwear!

Recommended : Only In Malaysia : Package Wrapped In Underwear!

J&T Express confirmed the incident, and clarified that it was a misunderstanding by several workers who did not understand their year-end bonus plan.

J&T Express in Perak then shared a video of seven workers saying that they did not strike, and apologising for abusing the packages.

On the other hand, this internal memo showed that J&T introduced a new, lower commission rate for their delivery dispatchers from 1 February 2021 onwards.


J&T Express On Viral Video Of Worker Strike

On 7 February 2021, J&T Express finally issued a statement about these viral videos :

The recent viral case which has been circulated on social media regarding “J&T Deducts Employee Wages Incident” that caused the dissatisfaction among employees with violent sorting behaviour, which has attracted the attention and discussion of the public, inside and outside the industry.

First of all, we express our deepest apologies to all Malaysians. Everyone’s opinions and suggestions are truly accepted and adopted by the company. In order to ensure the stability of our employees and to give the public a true accountability, we take this opportunity to clarify the truth to the public today.

“Deduction of Employee Wages Incident”:

J&T has been fully committed to localisation development, continuously improving employee compensation and benefits, and promoting the development of Malaysia’s social economy and E-commerce Industry. We have been committed to building a complete compensation and benefits system to increase employee benefits.

J&T has given employees year-end bonuses after comprehensive consideration, in accordance with the bonus rules and regulations, and in accordance with the Malaysian Labour Law, full bonuses are paid to employees who have worked for a year.

For employees who have worked for less than a year, bonuses are paid according to the length of working time without prejudice.

Unfortunately, certain employees are not clear about the bonus payment scheme which led to violent sorting of packages on February 4th, inciting some employees to make collective disturbances, and posting the videos to social media.

Our Perak state management has immediately handled and clarified the incident. On February 5th, the employees had resumed their normal working status and actively sorted and processed the packages of customers.

As for the fact that J&T deducts employee wages, we clarify that J&T will not deduct or owe employees a penny of wages, and hereby declare that we are willing to accept the supervision and inspection by the public and institutions.


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Vettons : New eCommerce Platform For Smarter Shopping!

Vettons is a new e-commerce platform that promises to make it easier for consumers to buy original products from authorised retailers.

Find out what advantages Vettons offers over their competitors, both to consumer and retailers in Malaysia!


Vettons : New eCommerce Platform For Smarter Shopping!

Launched on 7 July 2020, Vettons is a new e-commerce platform that promises to deliver smarter and safer online shopping.

As Head of Marketplace, Derek Ng, explains, Vettons is focused on guaranteeing a safe shopping experience, and making it easy for companies to sell and deliver their products.

To guarantee that only genuine products are sold on their platform, they vet companies applying to join their platform to ensure that they are authorised to sell those products.

They also work with brands and have a zero-tolerance policy – companies that sell counterfeit products on their platform are banned.

This not only guarantees consumers a safer shopping experience, it also elevates companies selling genuine products, giving them greater visibility.

On top of that, Vettons make it easy for them to deliver their products using geolocation tagging with smart logistics through their three logistic partners.


Vettons : How To Start Shopping?

The Vettons app is available on both Apple App Store and Google Play Store :

 App Store            Google Play


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Maxis ONEder Parent Celebrates Single Parents!

All parents are awesome, but single parents are doubly-so, because they have to play dual roles – a challenge that most of us can only imagine. In celebration of Mother’s Day and Father’s Day this year, Maxis is paying tribute to single parents with the new ONEder Parent campaign.


The Maxis ONEder Parent Campaign

Maxis is celebrating Mother’s Day, Father’s Day and Parent’s Day by paying tribute to single parents – both mothers and fathers – with their ONEder Parent campaign. Here is an awesome video about a single dad learning to understand his young daughter.

Maxis ONEder Parent x Parents Without Partners

As part of the campaign, Maxis is teaming up with Parents without Partners (PWP), a non-profit organisation that supports and empowers low-income single parents towards achieving financial independence. Maxis will help PWP reach more customers online through Maxis’ eCommerce platform.

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Since 2007, PWP has been raising funds for its programmes by operating Jumble Station, a store selling pre-loved donated goods ranging from books, toys and household items to garments and accessories, among others.

As part of the partnership, the Maxis eCommerce team will set up an online store for PWP to create more awareness and drive visits from online shoppers. Maxis will also train the PWP team to set up a digital product library, as well to pack and fulfil orders via tracked courier services. In addition, Maxis will sponsor a year of hosting, maintenance and support of PWP’s ecommerce site.

ONEder Parent Jumble Station

Later this month, Maxis volunteers, MSquad, will be taking part in the ONEder Parent campaign by donating pre-loved clothes, accessories and household items to be sold through the Jumble Station e-store. They will also be volunteering their time to help PWP curate and organise their e-store’s new online inventory.

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Lunar New Year Online Shopping Tips From Kaspersky

Every festive season turns into a shopping frenzy, and the action has moved increasingly online. With the convenience of online payment and in-app purchases, with delivery to your door, comes the very real risk of cybercrime, with you as the target. So here are some online shopping tips from Kaspersky!

Everyone loves a great deal during the Lunar New Year, and throughout the year. For cyber criminals, your frenzied shopping to get all the items you need delivered before the festivities begin is a prime opportunity. This is because in the euphoria and adrenaline rush of shopping, you will be more likely to make basic mistakes that can expose your personal data.

General Manager for Kaspersky Lab Southeast Asia, Sylvia Ng explained that the brand understands festive season shopping is a priority for consumers but reminds that it is also a prime opportunity for cyber criminals.

“Get your shopping done safely. Sipping on an espresso at a local coffee house and doing your Internet shopping does seems convenient. However, you open yourself up to criminal activity by doing so. Public Wi-Fi networks are often less secure than private ones, and you risk the possibility of logging onto a phantom network instead of the real one, opening you up to potential identity theft”.

Everyone needs to be wary of public Wi-Fi when using your smartphones and tablets. If you have to do your shopping on any Wi-Fi network, you first need to ensure that it is secure and a network you can trust. Cyber criminals know consumers are more likely to visit sites with login accounts or financial information during busy shopping times.

They can easily monitor all the information sent across public Wi-Fi networks, which can include your bank account or credit card number. Is that deal really so attractive that you are willing to put your online identity and finances at risk? Probably not.

Lunar New Year Online Shopping Tips

This year, don’t let your last minute shopping frenzy lead you down a path of bad security decisions. Here are some common mistakes, and how you can avoid them.

  • Check that you are using the authentic website of your bank or payment system – this should be obvious, but it is a common mistake that can be very costly!
  • Pay attention to the https prefix, which indicates an encrypted connection – makes a world of difference.
  • Check the spelling of the website – a misspelled address is an obvious sign of a fake phishing page.
  • Use that virtual keyboards to protect your password from being intercepted by key loggers.

Also, consider the following when shopping online:

Avoid ransomware — don’t open email attachments from unknown shopping sites, and always back up your files.

Be aware of phishing links — don’t click on unexpected links sent via email, SMS, or messengers.

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Create strong passwords — combine letters, number and special characters to make them harder to hack.

Shop at safe sites — browse reviews before trusting online shopping sites with your credit card info.

Avoid shopping on public Wi-Fi — criminals love to snoop for your credentials in unsecured wireless networks.

Turn off Bluetooth, connect via cellular — these simple steps will make your smartphone connection much more secure.

Deny suspicious freeware — these ‘gifts’ might include adware or something even worse.

Avoid forged shipping confirmation emails — it could be a phishers’ bait for a quick click.

“These tips that we share are culled from real-life experiences of people. So, before you click on any deal, make sure that you are going to trusted sites. If you find a deal that seems too good to be true, it probably is,” added Sylvia Ng.

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The Lazada Online Revolution 2017 Shopping Campaign

8 November 2017 – Lazada Malaysia today launched its biggest shopping event of the year – the Lazada Online Revolution 2017. Running for its sixth year, the month-long online shopping extravaganza will take off on 11 November 2017 until 14 December 2017, and will feature 90 million products with savings of up to 90 per cent.


Lazada Online Revolution 2017 – Shop The Universe

Themed “Shop the Universe”, Lazada Malaysia introduced new sections in 2017 within the Lazada website to provide Malaysians with access to an even wider range of assortments with attractive prices.

These sections include “Digital Goods” that cover Lazada e-vouchers, Petronas Gift Cards and travel packages, “Official Stores” with over 1,000 brands like Estee Lauder, Clarks, Senheng and L’Oréal, and lastly “Taobao Collections” that include curated and products from top Taobao China Sellers.

Besides that, shoppers can also look forward to exciting brand flash sales, items as low as RM1 while brands like Nivea, Durex, Maybelline, Mattel and Laneige will be providing Lazada customers with “Mystery Boxes” for them to enjoy further markdowns.

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Hans-Peter Ressel, CEO of Lazada Malaysia said, “More people are placing greater trust when purchasing online. This shows that the adoption of eCommerce is accelerating and the online environment is flourishing in the Malaysian market. With the Lazada application already downloaded by a third of the country’s population, we’re expecting about 1 out of 5 Malaysians to be on our platform for 11.11. This is a strong testament to our expertise and knowing well ahead what our customers demand – an even wider selection of assortments at any given time.”

The Lazada Online Revolution 2017 will be joined by various marketing partners including Digi and CIMB, and will feature giveaways worth more than RM 60 million, including Club Med holiday packages, Go Pros, iPhone Xs, Perodua Bezzas, a chance to experience Zero-G and many more!

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The 11street Shocking? YES! Sales Campaign Launched!

Today, 11street is accelerating its cross-border trading growth by launching the ‘Shocking? YES!’ campaign. The campaign encompasses a plethora of local and international products, and aims to spur the growth of the e-commerce industry in the country.


The 11street Shocking? YES! Sales Campaign

By collaborating with thousands of locally established and globally recognised brands, the launch of 11street’s year-end online shopping campaign – ‘Shocking? YES!’ – will introduce 100,000 Lowest Price Guaranteed products and free shipping for purchase above RM29 under the Shocking Deals section beginning 1 November 2017 and ending 31 December 2017, with over thousands of sellers and international brands to shop from.

During the campaign, consumers will enjoy a range of products from global participating brands, namely Globalegrow (a public listed brand on the Shenzhen Stock Exchange with market capitalisation exceeding US$3 billion); Anker and Aukey (top ranking global Amazon sellers leading in the charging category, and consumer electronics and mobile tech accessories respectively, in more than 20 countries including the USA, Japan and Europe); Hada Labo (number 1 face lotion in Japan, with one bottle purchased every two seconds); OLENS (number 1 cosmetic lens supplier in Korea); MamyPoko; and Samsung, to name a few.

Other participating brands include Banggood, Banila Co., Bluelans, Caring Pharmacy, CJ WOW Shop, Courts, Lotte, Mamonde, Nongshim, Skechers, Tesco, UEB Technology, and many others.

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The Cross-Border Trading Scene In Malaysia

Through the campaign, 11street also announces its ambition to achieve at least 50% increase in Gross Merchandising Volume (GMV) and cross-border trading. The online marketplace also revealed that its total order for China products grew by 9 times this year, with 70% of these orders falling under the home improvement and personal care categories. To date, 11street has more than 40,000 sellers on board, with over 13 million listed products on its platform, averaging 16 million monthly visits.

Global products of the highest demand were items such as car camera, cosmetic make-up bag, travel bag and electronic gadgets, so with this information and through their market insights, 11street is en route to execute campaigns that benefits consumers with a wider product variety, yet continues to boost the growth of e-commerce in Malaysia.

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You Can Now Buy AIG Insurance Coverage On Lazada!

KUALA LUMPUR, August 22 2017 Lazada Malaysia today announced their partnership with AIG Malaysia, a subsidiary of American International Group, Inc (NYSE:AIG), to provide a more convenient and seamless purchase of AIG insurance on their online shopping platform.


Buy AIG Insurance Coverage On Lazada

Customers who shop on Lazada Malaysia can now purchase Travel, Snatch Theft and Personal Accident (Active Lifestyle Care) coverage via the ‘freestanding’ AIG shop-front. The premiums on these AIG insurance coverages will be priced between RM 8 to RM 115.

Malaysia’s general insurance penetration level, measured in terms of premiums as a share of GDP, stands at less than 2% as compared to 3-4% in more developed markets. Recognising that the population remains largely uninsured, the partnership seeks to continue expanding the reach and penetration of insurance in the country, further generating more awareness among consumers.

“Enabling opportunities in the digital and direct channels for the purchase of insurance will be able to improve transparency and enable easier product comparisons, further ensuring that our customers are well-informed about the right products that suit their needs. We continuously invest to provide services that create a more engaging customer experience, and ultimately, better serve the needs of Malaysians. This collaboration is timely and helps prepare Malaysians to take a better charge of their future,” said Hans-Peter Ressel, Chief Executive Officer of Lazada Malaysia.

According to Antony Lee, AIG Malaysia’s Chief Executive Officer, the partnership is another milestone for AIG Malaysia to reach out to a very underinsured segment of the market that favours the convenience of purchasing on digital platforms. These AIG insurance products are specifically tailored for this market at competitive premium prices.

Lazada not only presents a compelling retail presence, but also offers a strong online platform that enables AIG Malaysia to offer the relevant products to the right customers at the right time, and for the right reasons. With some 50 per cent of Lazada’s customers aged between 26 and 35 years – well within AIG’s target customer segments – the partnership will provide us with the opportunity to better understand our customers’ needs and to continuously match them with the right insurance solutions.”

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Lazada TV Launched During Riang Ria Raya Campaign

MALAYSIA, May 18th 2017 – In conjunction with the Hari Raya celebrations, Lazada today unveiled its very own social commerce channel, Lazada TV, launching live on 19th May 2017.


Lazada TV

The Lazada TV, is part of Lazada’s initiative to seamlessly integrate online shopping with live social content, providing consumers a seamless and compelling shopping experience on the platform. Lazada TV will feature a series of live videos including make-up tips, Raya recipes, and tech reviews, collaborating with renowned brands such as Bosch, L’Oréal, Softlan, Tefal and Unilever.

Hans-Peter Ressel, CEO of Lazada Malaysia said, “We have witnessed an emerging trend whereby Malaysians are using social media to discover products and brands. The launch of Lazada TV would bridge the gap between brands, Lazada and online shoppers as we provide customers with personalised social content and a strong call-to-action to purchase this product, seamlessly integrating shopping and entertainment in one platform. The introduction of this social platform is a game-changer within the industry. With the upcoming Ramadhan campaign, we hope to continuously evolve to provide consumers an omni-channel shopping experience while shopping on Lazada.”


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The Lazada Riang Ria Raya Campaign

The launch of Lazada TV coincides with Lazada’s Hari Raya campaign themed Riang Ria Raya happening from 19th May to 30th June 2017. Consumers can shop for their favourite brands such as Tefal, Bosch, L’Oréal, Unilever, Tesco, Philips, and Watsons, enjoying discounts up to 90%.

During the campaign, Lazada will also feature promotions from various brand partners – customers will stand a chance to win a Perodua Axia from JBL worth RM 25,000, as well as vouchers from Nestle, Senheng and Kelloggs.


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Last Day To Enjoy The Lazada 5th Birthday Surprise!

Today is the last day to enjoy the Lazada 5th Birthday Surprise! You will enjoy up to 90% off products from brands like Huawei, JBL, Nestle, Drypers, L’oreal, Microsoft, Watsons, Sports Direct, Bosch, Tesco, Tefal & Levi’s.

Shoppers can also enjoy flash sales from as low as RM1, buy 1 free 1 promos and free shipping for over a million products. The Lazada 5th Birthday Surprise will also feature a chance to win free flights from AirAsia Big, as well as special offers from DiGi, Maxis, Domino’s Malaysia, CIMB, Maybank, HSBC, Coca-Cola and Petronas.


The Lazada 5th Birthday Celebration

Earlier this week, Lazada officially celebrated their 5th birthday with their key partners. They also took the opportunity to reveal their plans to catalyse their e-commerce growth.

Hans-Peter Ressel, Chief Executive Officer of Lazada Malaysia, said, “Our first five years was about building the fundamentals of e-commerce, the next five will be transforming into a self-sustaining platform empowering entrepreneurs to serve the needs of Malaysians better.” He added, “With the increasing sophistication of consumers, Lazada endeavours to provide Malaysian businesses the tools and services required to create a more engaging customer experience, thus, accelerating their business growth.

As of January 2017, e-commerce has already contributed 5.8% to the nation’s Gross Domestic Product (GDP) and is expected to grow 24% per year by 2022. Growth will be driven by the next generation of shoppers, also known as Generation Z, (those born in the mid to late 1990s) who will represent 40% of consumers by 2020. This savvy, younger group of shoppers expect e-commerce to be fast, intuitive, and engaging.

Hans-Peter added, “To keep up with the needs of these new consumers, Lazada is investing heavily in equipping sellers with world class logistics solutions as well as tools in marketing, content management, end-to-end e-commerce services. This will in return increase personalisation, shipping options and social engagement – exciting and delighting consumers further.”

Lazada expects this investment to translate to the creation of new jobs, and the emergence of many more ecosystem entrepreneurs in the field of logistics, digital marketing, technical development and Small and Medium-sized Enterprises (SMEs) solutions. These “knowledge workers” with new specialised skills will play a pivotal role, creating more opportunities and growth for Malaysians.

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The MaxisONE Club Online Shopping Deals Explained!

Yesterday, Maxis announced the MaxisONE Club online shopping deals. If you read about it, you would know that there is a slew of different deals, which can get really confusing. Maxis and Tech ARP will help break it down for you in this article.


Maxis Explains The MaxisONE Club Online Shopping Deals

First, let’s watch Arjun Varma, Maxis’ Head of Postpaid, explain the various MaxisONE Club online shopping deals in this video.

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RM20 Sign-Up Gift

MaxisONE Club members who sign up with ShopBack will receive a RM20 gift in their e-wallet!

This RM20 gift also applies to MaxisONE Club members who are already ShopBack users. They just have to register their Maxis mobile number (principal line) with their ShopBack account.


Up To 50% Extra Cashback!

MaxisONE Club members can earn up to 50% more cashback when they purchase online via ShopBack. At launch, the extra cashback can be earned on Lazada, Agoda, Zalora, Booking.com, Groupon and Fashion Valet.


Maxis PayDay Sales

On the 28th – 30th of every month, Lazada will offer exclusive 15% discounts on over 100,000 items in the Maxis PayDay Sales!

MaxisONE Club members will need to first download the voucher code from the MyMaxis app. They will receive the 15% discount when they key in the voucher code when they place their order.

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Exclusive RM1 Flash Deals On Lazada

Lazada will also offer exclusive RM1 Flash Deals on 48″ Samsung TVs, PlayStation 4s, and GoPro Hero 4 action cameras during the Maxis PayDay Sales on the 28th – 30th of every month!

MaxisONE Club members will need to first download the voucher code from the MyMaxis app. They will need to key in the voucher code when they place their order for the RM1 Flash Deal.


MyMaxis In-App Deals

Maxis will also offer MaxisONE Club members exclusive deals via the MyMaxis app on a wide variety of products and services. Their recently added partners include IJM Land, Ted Baker, Mandara Spa, Hilton Worldwide, Hugo Boss, Cerutti 1881, Truefitt & Hill.


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