Nokia 8.3 5G users received a New Year surprise, when its camera stopped working from New Year 2021 onwards.
Find out what happened, and the two workarounds you can try!
Nokia 8.3 5G Camera Crashes On New Year 2021!
Many Nokia 8.3 5G users are complaining that their camera stopped working on around New Year 2021 – either on the eve – 31 December 2020, or New Year’s Day – 1 January 2021.
Specifically, the Nokia camera app would crash within a second of opening it. Those who managed to take a shot before it crashed would only get a photo of a grey square.
At first, they thought it might have been the October or December 2020 update, but oddly enough – the camera only failed on either on 31 December 2020, or 1 January 2021.
Two different people also reported that they bought the Nokia 8.3 5G on 31 December 2020 and 1 January 2021, and the camera on both phones didn’t work either.
Restarting the phone or soft-resetting it won’t work. Even a hard reset that a German user, Gabriel Steinecker, tried did NOT work.
Eventually, it was discovered that the Nokia 8.3 5G’s physical camera was working fine. It was the Nokia camera app that did not work. Third party apps like WhatsApp and Telegram, for example, could still take photos and videos.
Nokia 8.3 5G Camera New Year Bug Workarounds
The Nokia 8.3 5G camera malfunction seems to be a date bug (like the famous Y2K or Millennium Bug) affecting their Camera app version 97.10.1400.01.
In fact, it could be affecting more than just Nokia 8.3 5G users. The problem also affects the Nokia 3.4 smartphone.
Nokia says they are working on a fix, but until they release a working update, here are two ways to fix the Nokia 4.3 camera failure.
Use A Third-Party App
The Nokia 8.3 5G camera is still functioning – it’s just their Camera app that’s broken.
So you can use a messaging app like WhatsApp or Telegram to take photos and videos.
However, you may not get the full resolution or quality since these apps use a much lower photo and video resolution to reduce file size.
The best option is to use a third-party camera app like Open Camera or the Google Camera port.
Change The Date
Another way is to change the date on your affected Nokia smartphone :
- Go to Settings > System > Date & time
- Turn off Network-Provided Date & Time.
- Change the date to either :
a) 30 December 2020 or earlier
b) 2 January 2021 or later
After that, the Nokia camera app will run properly. But it won’t do to keep running with the wrong date.
- Open the Camera app and go to its Settings
- Disable Scene Detection
- Close the Camera app
- Go to Settings > System > Date & time
- Turn on Network-Provided Date & Time.
This should let you use the Nokia 8.3 smartphone with the proper date, and a usable camera app, albeit with Scene Detection disabled.
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