Tag Archives: MRT

Rapid KL Does NOT Require Survey For Gov-Paid Free Rides!

Rapid KL Survey NOT Required For Taxpayer-Paid Free Rides!

You are NOT required to fill in their survey for the free rides on Rapid KL trains or buses subsidised by Malaysian taxpayers!

Here is what you need to know!

 

Free Rapid KL Rides For 1 Month : Subsidised By Taxpayers!

On 16 June 2022, the Prime Minister of Malaysia, Ismail Sabri Yaakob officially launched the opening of Phase 1 of the MRT Putrajaya Line.

In conjunction with that launch, he announced that all Rapid KL train and bus rides will be free of charge for a month, from 16 June to 15 July 2022. This free ride program also includes KTM Komuter rides in the Klang Valley.

However, it was not some kind of Corporate Social Responsibility (CSR) or launch promotion by Rapid KL. These free rides were subsidised by the Malaysian government, to the tune of RM155 million – RM140 million will go to Rapid KL, while KTM will receive RM15 million.

In other words – taxpayers are ultimately footing the bill for these free rides.

Read more : All Rapid KL + KTM Rides Are FREE For 1 Month!

 

Initially : Rapid KL Requires Survey For Gov-Paid Free Rides?!

About a day after the announcement of the free rides, Rapid KL released its Terms and Conditions (PDF download), in which passengers were asked to participate in their survey, in order to enjoy the Rapid KL Free Rides (RKLFR) programme.

Passengers were asked to either install and register an account the MyRapid PULSE app, and fill in the survey there; or fill in a physical form at the stations. They were also asked to “keep a screenshot or the top portion of the completed [survey] form to enjoy the RKLFR“.

Its Terms & Conditions stated, explicitly, that (with my emphasis in bold) :

5. Customers who are using tokens are required to redeem the token at any of Rapid KL Customer Service Offices (LRT/MRT/Monorail/BRT/ Selected Bus Hubs) and fill up the form in MyRapid PULSE or fill up the hardcopy survey form before entering the gates.

6. Customers who are using cashless (My50 pass, Touch ‘N Go card and Concession card) need to fill up the form in MyRapid PULSE or fill up the hardcopy survey form before entering the gates. 

There was an immediate social media backlash to the requirement to participate in the Rapid KL survey, in return for the taxpayer-sponsored free rides.

 

Now : Rapid KL Survey NOT Required For Taxpayer-Paid Free Rides!

Rapid KL quickly responded to the furore by “clarifying” that passengers are not forced to download the PULSE app, or participate in the survey.

When I took the MRT and LRT recently, there was no one enforcing the survey requirement. I just tapped my Touch ‘n Go card through the gantries. No one asked to check for a completed survey.

However, it is unlikely that the RapidKL Terms & Conditions was a misunderstanding. Rapid KL repeated the “requirements” in social media posts, like this example (with my English translation)

Terma Dan Syarat

2. Muat turun aplikasi MyRapid PULSE untuk menebus 30 hari perjalanan percuma.

Terms And Conditions

2. Download the MyRapid PULSE app to redeem 30 days of free travel.

In another Facebook post, Rapid KL specifically asked passengers to complete the survey to obtain the free rides.  Here is my English translation of their requirements :

To redeem free rides:

  1. Users are encouraged to download the MyRapid PULSE app in Google Play or Apple Store, and register for an account and fill in the provided [survey] form. After the form is completed, users need to take a screenshot and show it to the officer at the station, while passing through the gantry, or on entering a bus.
  2. Forms are also provided at all RapidKL passenger service counters, selected bus hubs, in the bus, and downloadable through the Rapid KL website and social media platforms. Passengers must take a picture or the top portion of the complete form to enjoy RKLFR.
  3. For passengers who do not have Touch ‘n Go card or other passes, they can obtain a free token at the customer service counter by filling in their information through the MyRapid PULSE app or the provided form, before entering the station.

It appears that they genuinely wanted people to participate in their survey, and only backtracked on those requirements after the social media uproar.

Based on my ride experience, they did not appear to station officers to check for the completely survey forms.

But it was possible that they asked people to fill in the form to obtain a free token. I can’t confirm that as I used my own Touch ‘n Go card, and didn’t collect a free token.

In any case, there is NO LONGER a need to fill in any survey form, to enjoy the taxpayer-sponsored rides on Rapid KL trains or buses. If anyone insists on seeing a completed survey form, just say NO.

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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All Rapid KL + KTM Rides Are FREE For 1 Month!

All Rapid KL and KTM train and bus rides are now FREE for a whole month! Here is what you need to know!

 

All Rapid KL + KTM Rides Are FREE For 1 Month!

On 16 June 2022, the Prime Minister of Malaysia, Ismail Sabri Yaakob officially launched the opening of Phase 1 of the MRT Putrajaya Line.

In conjunction with that launch, he announced that all Rapid KL train and bus rides will be free of charge for a month, starting today.

KTM Komuter rides in the Klang Valley will also be free for an entire month, starting today.

I hope that Malaysians will take this opportunity to try these public transportation services, parking their vehicles at Park n Ride facilities.

From 16 June to 15 July 2022, you will be able to ride for free at all MRT, LRT, BRT (Bus Rapid Transit), monorail or Rapid KL bus services, as well as KTM Komuter rides in the Klang Valley.

These free rides are subsidised by the Malaysian government, to the tune of RM155 million – RM140 million will go to Rapid KL, while KTM will receive RM15 million.

The MRT Putrajaya Line, which is being developed in two phases, will serve about two million residents in the Klang Valley when it’s fully completed, running from Kwasa Damansara all the way to Putrajaya.

Phase 2 of the MRT Putrajaya line will pass through key areas in the KL city centre, with stations in Titiwangsa, Hospital Kuala Lumpur, Ampang Park and the Tun Razak Exchange (TRX).

There will be 36 stations in total, including nine underground stations. But MRT Corp. plans to add another four stations to improve access to the MRT Putrajaya line.

The new Putrajaya is projected is expected to serve over 104,000 users a day when it’s fully completed. Hopefully, that will greatly alleviate traffic congestion in Kuala Lumpur.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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MRT Kajang Line : Transit Officer Positive For COVID-19!

Rapid Rail, the operator of the MRT Kajang Line, today confirmed that one of their transit officers tested positive for COVID-19!

Find out what happened, and what you should do if you were on the MRT Kajang Line recently!

 

MRT Kajang Line : Transit Officer Positive For COVID-19

On 25 October 2020, Rapid Rail announced that a transit officer (also known as the train operator) of their MRT Kajang Line tested positive for COVID-19.

This transit officer last worked on 21 October 2020, and tested positive yesterday, 24 October 2020. He is currently being quarantined in the Sungai Buloh Hospital.

Rapid Rail conducted a deep cleaning and disinfection of that transit officer’s work place according to MOH guidelines.

They also cleaned all of their MRT trains, according to existing protocol to sanitise them every night after they stop operating.

All other Rapid Rail employees who were identified as close contacts of the affected transit officer were placed under self-quarantine for 14 days, and asked to undergo COVID-19 testing.

According to the statement, both MRT and Rapid Bus continue to be safe to use. But passengers are reminded to strictly follow the SOP, including :

  • properly wearing a face mask at all times
  • maintaining good hand hygiene using a hand sanitiser
  • recording their body temperature, and
  • signing in the physical logbook, or using MySejahtera

 

MRT Transit Officer COVID-19 Exposure : Should You Be Concerned?

Since the MRT is “driverless”, there is little interaction between passengers and MRT staff, so the risk of infection is low.

In accordance with the Malaysia Ministry of Health guidelines, they will be performing contact tracing, and contacting those who came in close contact with the affected employee.

If you happened to be in close contact with the employee, you will be contacted and asked to undergo a screening test.

This infection reinforces the importance of contact tracing, and the MySejahtera mobile app which logs the movements of its users.

While public premises offer physical logbooks, we highly recommend that you use the MySejahtera mobile app, because it allows for easier and faster contact tracing.

Using the MySejahtera mobile app also obviates the need to sign a physical logbook, which usually means using a shared pen – an unnecessary risk factor.

The SARS-CoV-2 virus is easily destroyed by soap, so the deep cleaning operation will definitely clean the outlet of any infectious particles.

But most important of all – we need to remember to always wear a face mask in public. Face masks have been proven to prevent the spread and reduce the risk of being infected.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe :

  • Avoid suspected cases or disease hotpots, like hospitals, if possible!
  • Avoid public events and crowds
  • Keep our hands clean with soap or hand sanitiser
  • Keep our homes, offices, vehicles, etc. clean
  • If you need to wear a surgical mask, make sure you put it on and remove it properly!
  • Wash your food with water (and soap) after purchase and before preparation

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

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The New Digi 900 MHz Network Spectrum Explained

Digi Telecommunications activated their new 900 MHz network on 1 July 2017, promising wider coverage and better signal penetration in buildings. In this article, we will share with you why this matters to you as a consumer.

 

The New Digi 900 MHz Network Spectrum Explained

The 900 MHz and 1800 MHz spectrum were originally reserved for use by 2G networks, but in February 2016, the Malaysian Communications and Multimedia Commission (MCMC) reallocated certain bands for use by 3G and 4G LTE networks. Digi was allocated 2 x 5 MHz of 900 MHz and 2 x 20 MHz of 1800 MHz for 15 years.

According to Digi Chief Technology Officer, Kesavan Sivabalan, the Digi 4G LTE network reaches 86% of Malaysians in 295 cities and major towns today, while the faster LTE-Advanced (LTE-A) network covers 45% of populated areas in Malaysia, covering 80 cities and towns.

The new 900 MHz spectrum not only extends the reach from the base stations, but also penetrates walls better to offer stronger indoor coverage.

To educate consumers on the advantages of the new 900 MHz network, Digi created this advertorial :

Currently, the Digi 4G LTE 900 MHz spectrum covers only 15% of the population in 51 cities and towns. There is an emphasis on rural areas, due to the greater reach of the 900 MHz spectrum, and the lower likelihood of network congestion.

 

Digi on the MRT

Digi also took the opportunity to announce that their network is also available throughout the underground sections of the newly-launched MRT line. This means Digi customers will enjoy seamless connectivity at all times, while riding on the MRT.

“Customers can stay connected and reachable at all times while they travel on the MRT. They can continue to stream content like music and videos, play online games or even catch up on the reading their favourite websites. This is just another example of what we mean when we say we have the infrastructure in place to cater to our customers’ ever-changing and evolving digital lifestyles,” Kesavan added.

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