Tag Archives: Mobile service provider

Yoodo : What’s New + Upcoming For 2020!

Yoodo is celebrating its 2nd anniversary by unveiling 20 new and upcoming features for 2020! Here are the details!


New Brand Logo For 2020 : Yoodo powered by Celcom!

The first major announcement – their new brand logo –Yoodo powered by Celcom. It is designed to convey the innovative edge of Yoodo and the vast network coverage of Celcom.

“Yoodo understands the needs and wants of the modern consumer. We treat them as individuals, giving them greater freedom of choice and control.” said Chow Tuck Mun, Head of Yoodo. “Yoodo powered by Celcom assures and empowers Yoodo users on the vast options, choices, and freedom that are available to them.


New Yoodo Features For 2020

Yoodo announced these new product features for 2020 :

  • Renew Anytime : users can completely customise the data, voice and SMS of their mobile plans anywhere and at any time without having to complete the full month cycle.
  • Power Pass : a flexible data booster that offers 100GB of data for 60 mins at RM2.
  • new data add-ons for TikTok, Viu, Call of Duty Mobile, Boostm and an upcoming add-on for Mobile Legends: Bang Bang.
  • Enhanced Roam Like Home : which now offers a 3-day and 7-day pass, so users can use their mobile plan abroad for lower than RM5 per day.
  • Yoodo Rewards : Customers who purchased a total of 10 Add-Ons will get 1 free and those who have purchased 10 days worth of Roam Like Home passes will get 1 additional day free.


Yoodo eSports + Active Sports Activities For 2020

Yoodo will be sponsoring and organising a series of thrilling esports tournaments across 2020. These tournaments include :

  • Player Unknown’s Battleground (PUBG MOBILE) National Championship (PMNC) 2020, and
  • PUBG MOBILE Campus Championship (PMCC) 2020

Yoodo is also the Official Digital Telco sponsor for :

  • ESL MY Championship 2020 – Call of Duty: Mobile Season 1,
  • Mobile Legends: Bang Bang Professional League – Malaysia & Singapore Season 5,
  • Yoodo FV Major 2020, and
  • the Malaysia Premier Futsal League.


New Yoodo Promos For 2020

To commemorate their 2nd anniversary, Yoodo is bringing back the 20GB for RM20 promotion that is available now for all users!


Recommended Reading

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Celcom + Maxis : First 5G Network Sharing Trial Succeeds!

Celcom and Maxis just announced that they successfully conducted Southeast Asia’s first 5G network sharing trial! Here are the details!


Celcom + Maxis : First 5G Network Sharing Trial Succeeds!

Celcom and Maxis conducted Southeast Asia’s first 5G Multi Operator Core Network (MOCN) trial in December 2019, following the MoU agreement on 25 November 2019.

It utilised the Maxis 5G site at Seaview Hotel in Kuah, and the Celcom 5G site at The Westin Langkawi Resort & Spa, testing their capability to support both Maxis and Celcom users.

MOCN is a sharing mechanism that allows two different core networks to share the same RAN (Radio Active Network).

Using MOCN allows Celcom and Maxis to quickly extend their 5G coverage across Langkawi, just by leveraging their existing 5G sites.


Celcom + Maxis : Future 5G Sharing Plans

Moving forward, Celcom and Maxis plans to conduct further RAN sharing trials using 5G Standalone (5G SA) network this quarter, Q1 2020.


Recommended Reading

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The Maxis Zerolution360 Programme Explained + Analysed!

Maxis today unveiled a new worry-free phone leasing programme – the Maxis Zerolution360! Find out how Zerolution360 works, and how it might just be the ideal option for you!

Updated @ 12 August 2018 : Added the Keeping The Device Comparison.

Updated @ 11 August 2018 : Added the Value Comparison and Free Gifts section. Added the feature differentiation between the Basic and Premium plans.

Originally posted @ 10 August 2018


The Maxis Zerolution360 Worry-Free Programme

Maxis Zerolution360 is a phone leasing programme that is designed to eliminate all of the pain points and worries you may have when you purchase an expensive flagship smartphone.

With Zerolution360, you can choose any flagship smartphone offered under the programme and a MaxisONE plan to pair with it. There is ZERO upfront payment and NO contract. A credit card is not even needed. On top of that, you will enjoy these special benefits :

Zerolution360 Basic

  • Immediate one-for-one replacement for lost or damaged devices (within 2 hours in the Klang Valley)
  • Comprehensive device protection for accidental damages, including cracked screen and liquid damage.
  • Free flagship device upgrade every TWO YEARS, with annual upgrades available for an additional fee.

Zerolution360 Premium (RM 10 per month extra)

  • Priority Repair Service – as fast as 24 hours!
  • Free back-up loan device (within 2 hours in the Klang Valley)
  • One-time FREE screen replacement.


What Smartphones Are Currently Offered?

Maxis is starting with just five Android devices. They will add more Android devices over time, and even include Apple iPhones in the near future.


Zerolution360 Value Comparison

We compared the savings for each device in the table below. As you can see, Zerolution360 for the Samsung Galaxy Note9 and the Galaxy S9 offers incredible value. On top of enjoying the special benefits, you save ⅓ of the price!

Smartphones Zerolution360
(Per Month)
(Two Years)
RRP Difference Savings
Samsung Galaxy Note9 (128 GB) RM 99 RM 2,376 RM 3,699 – RM 1,323 35.7%
Samsung Galaxy S9+ (128 GB) RM 145 RM 3,480 RM 3,769 – RM 289 7.7%
Samsung Galaxy S9 (64 GB) RM 89 RM 2,136 RM 3,109 – RM 973 31.3%
Huawei P20 Pro RM 116 RM 2,784 RM 2,899 – RM 115 4.0%
Huawei P20 RM 86 RM 2,064 RM 2,299 – RM 235 10.2%


What About The Free Gifts?

Some smartphones may come with free gifts, like the awesome Samsung Gear Sport smartwatch that comes free with the Samsung Galaxy Note9 pre-order,

However, Maxis Zerolution360 is a leasing programme, so technically you don’t own the device. Therefore, even the free gifts that come with the device would belong to Maxis as well.

In short, no, you won’t get any free gifts with your device under Zerolution360.


What If I Want To Keep My Device After 2 Years?

According to Maxis, you will be allowed to keep your device after two years for a fee. You will need to pay between 20%-25% to keep your device. Here is a value comparison between Zerolution360, and the regular Zerolution instalment plan, if you wish to keep the device after 2 years :

Smartphones Zerolution360
(Two Year + Devices)
(Two Years + Device)
Samsung Galaxy Note9 (128 GB) (RM 99 x 24) + 25%
= RM 3,300.75
NA, but RRP
= RM 3,699
– RM 398.25 (10.8%)
Samsung Galaxy S9+ (128 GB) (RM 145 x 24) + 25%
= RM 4,422.25
RM 157 x 24
= RM 3,768
+ RM 654.25 (17.4%)
Samsung Galaxy S9 (64 GB) (RM 89 x 24) + 25%
= RM 2,913.25
RM 129 x 24
= RM 3,096
– RM 182.75 (5.9%)
Huawei P20 Pro (RM 116 x 24) + 25%
= RM 3,508.75
RM 120 x 24
= RM 2,880
+ RM 628.75 (21.8%)
Huawei P20 (RM 86 x 24) + 25%
= RM 2,638.75
RM 95 x 24
= RM 2,280
+ RM 358.75 (15.2%)

As you can see, the only device that offers actual net savings under the Zerolution360 plan is the Samsung Galaxy S9. The other devices will cost you anywhere from an extra RM 350 to RM 650 to keep the device after two years.

Maxis does not currently offer a Zerolution instalment plan for the new Samsug Galaxy Note9, but it’s likely to cost more under Zerolution, than the new Zerolution360 leasing plan.


How Does Zerolution360 Compare?

If you are wondering how does Zerolution360 compare to the “regular” Zerolution, and a normal contract, this table summarises it all :


The Zerolution360 FAQ

What is Maxis Zerolution360?

Maxis Zerolution360 is a new, all-inclusive zero worries phone membership programme that allows you to fully enjoy the use of your favourite flagship device, with yearly upgrades and total device protection.

What is the difference between Maxis Zerolution360 compared with current Maxis Zerolution, or the Normal Device Contract offer?

Maxis Zerolution360 gives you the ability to use a flagship device with a low monthly subscription fee that includes total device protection and also the option to change your device yearly.

Is there any upfront payment required if I want to subscribe to Maxis Zerolution360?

No, there is no upfront payment required when you sign up for Maxis Zerolution360.

How often can I upgrade my device with Zerolution360?

You can upgrade your device any time after you have made 12 bill payments (from month 13 onwards). Once you upgrade your device, your commitment will restart with the new device that you have selected.

To be eligible for an upgrade, your device needs to be in a good working condition (to be graded by Maxis) and you would need to pay a one-time upgrade fee, which reduces every quarter and is free from month 24 onwards.

What happens to my Zerolution360 subscription when I upgrade?

Once you upgrade your device, your commitment will restart with the new device that you have selected. You will then need to pay the monthly fee for your new device, which may differ from your first device.

What happens if I want to upgrade and my device is not in good working condition?

If your device is not in a good working condition at point of upgrade, you can utilise the comprehensive coverage that comes with your Maxis Zerolution360 subscription.

If you have reached your claim limit, there is still the option to pay an excess fee, hence the zero-worry experience as you do not need to replace the damaged device with another device at the full retail price.

What happens if I don’t upgrade?

If you don’t upgrade your device, you will need to continue paying for this programme until you fulfill your 24-month commitment period. Once you reach your 24th month, you can either decide to keep using your current device and pay your current monthly fee, or upgrade to another device for free (during which time you would need to return the device in good working condition). Should you decide to terminate your subscription, you will need to return your device to us in good working condition.

Am I covered if I damage my device?

All Maxis Zerolution360 plans come with Device Protection (accidental damage, attended theft & quick turnaround times) already included in your monthly fee. For damage claims, simply call our Claims Hotline at 1800 886888 (Mon-Fri 9-6.30pm).

For enhanced Device Protection Benefits (repair option, free screen replacement, free backup loan phone & even quicker turnaround time) customers can opt for Zerolution360 Premium for an additional RM10/mth.

How is Maxis Zerolution360’s protection plan different from your current Maxis SafeDevice plan?

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Maxis Zerolution360 offers the most comprehensive protection plan, giving customers the choice between Basic or Premium protection.

For just an additional RM10/mth, customers on the Premium plan will be entitled to priority repair services with faster repair times, a free backup loan phone, and one-time free screen replacement.

Customers on the Basic plan will enjoy the same benefits as our current Maxis SafeDevice.

Who is eligible for Zerolution360?

Zerolution360 is open to new and existing Maxis customers.

Upon signing up onto this programme, we will perform a credit check to evaluate your credit rating. If you meet the criteria, you can immediately enroll for Zerolution360 and walk away with a new phone at RM0 upfront payment.

What happens if my device is stolen?

All Zerolution360 plans (Basic & Premium) comes with device protection that also covers attended theft. So, don’t worry – we’ve got you covered. You simply need to call our Claims Hotline and provide a police report to make your Attended Theft claim. Claims Hotline contact number: 1800 886888 (Mon-Fri 9-6.30pm)

What happens to my old device when I upgrade?

Recycling and sustainability is a key focus at Maxis. All returned devices will be wiped, then refurbished and reused.

Do I own the phone when I subscribe for Zerolution360?

No, you do not own the device with Zerolution360; this is a membership programme that allows you to use the device and enjoy additional benefits such as device protection and yearly upgrades. When you terminate your subscription, you must return your device to us in good working condition.

Can I enjoy this programme without the device protection? I don’t think I need it.

No, device protection is already included in the cost of your monthly subscription. You can, however, choose whether you want total coverage with our Premium protection plan, or opt for the Basic protection plan. It’s better to be safe than sorry, so do take a look at which options would be most suitable for your needs.

What if I cancel my subscription to Maxis Zerolution360 or terminate my Maxis line?

If you terminate within your 24-month commitment, you will be required to pay the remaining balance of your Maxis Zerolution360 fees as well as any relevant fees on your postpaid line. Additionally, you must return your device to us in good working condition.

Do I need to return my device if I terminate my Maxis Zerolution360 subscription after I have fulfilled my 24-month commitment?

Yes, you must return your device upon terminating your Maxis Zerolution360 subscription. A no-return device fee is applicable if you terminate and do not return your device to us in good working condition.

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The MaxisONE Prime All-In-One Family Plan Explained!

Maxis just launched a new premium, all-in-one family plan with unlimited dataMaxisONE Prime! In this article, we will share with you the Maxis presentation, and tell you all about key features of this new plan!


Introducing The MaxisONE Prime Plan

Let’s start with this presentation on the new MaxisONE Prime plan by Arjun Varma, Head of Maxis Postpaid; and Tai Kam Leong, Head of Maxis Integrated Services.


The MaxisONE Prime Plan Explained

For easier understanding, we break down the MaxisONE Prime plan for you :

  • MaxisONE Prime is a premium MaxisONE plan that combines both mobile connectivity and home fibre Internet.
  • On top of the principle mobile line, you can add up to 4 additional “family” mobile lines at RM 48 each.
  • All MaxisONE Prime lines will have unlimited mobile broadband bandwidth.
  • There is a 300 GB monthly quota, after which your mobile broadband speed may be throttled “at peak times” to a speed that is sufficient to deliver “480p SD quality video”.
  • The router for the Maxis Home Fibre Internet service will have a 4G mobile broadband backup, to ensure that even if their Home Fibre Internet service fails, you will not suffer any downtime.[adrotate group=”2″]
  • This plan also gives you access to their One Maxperts team, with a priority customer helpline.
  • Three MaxisONE Prime plans are currently being offered :
    • 30 Mbps Fibre Internet + 1 Mobile Line = RM 367 per month
    • 50 Mbps Fibre Internet + 1 Mobile Line = RM 407 per month
    • 100 Mbps Fibre Internet + 1 Mobile Line = RM 487 per month
    • Each additional mobile line (up to 4) = +RM 48 per month
  • Subscribers to this premium plan will have access to an expanded range of electronics (including televisions) and mobile devices on Zerolution – basically, free of charge with a 24-month contract.

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Digi Launches Digi Business Postpaid Plan

Subang Jaya, 6 December 2016Digi Telecommunications Sdn Bhd (Digi) has launched its new mobile plans for businesses, Digi Business Postpaid, which provides corporate customers with the freedom to choose a plan that best suits their day-to-day business communications.


Digi Business Postpaid

Digi Business Postpaid offers a free 4G LTE smartphone, unlimited voice calls and SMS, as well as ample 4G LTE internet access from as low as RM78 a month. The list of smartphones offered free with the new plans at the moment includes Samsung’s flagship Galaxy S7 Edge, the Galaxy A9 Pro and the Galaxy J2 Prime.

Digi Business Postpaid plan customers will be able to enjoy consistent high-speed internet access through Malaysia’s widest 4G LTE network. Digi’s 4G LTE network continues to grow and now covers 78% of populated areas in Malaysia and is available in 225 major towns and cities.

Customers who desire a different device from the free bundled smartphone may opt for BizSmartFree credits instead which can either be used to exchange for other devices or alternatively, used as rebates for monthly phone bills to enjoy further savings.

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In addition to the benefits of the bundled plans, a range of top-ups are also available for customers to meet their business needs, which includes:

  • Add-on Internet quota for only RM10
  • Smart Internet Roaming for seamless connectivity when travelling in selected countries for a daily flat rate of RM36/day
  • Smart IDD Package for keeping in touch with business contacts in 28 countries
  • Smart Voice Roaming where customers enjoy up to 70% savings with special voice rates when roaming in five key Asia Pacific countries


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Digi Prepaid Live & Prepaid Best Internet Packs Launched

Kuala Lumpur, 1 August 2016Digi Telecommunications Sdn Bhd (Digi) today introduced two new Digi Prepaid packs that promises to enhance customers’ mobile internet experience by enabling them to stay connected at all times and enjoy more digital streaming content online. The new product offerings are in line with the company’s ambition to become customers’ favourite partner for their digital lifestyles.


Digi Prepaid Live

The first of the new packs, Digi Prepaid Live, is the telco’s ultimate streaming pack that offers free 8GB video and music streaming quota every month on top of the quota purchased through top-ups. Add that to the generous quota that comes with Digi’s new top-ups, customers will have ample internet access to enjoy the streaming content that inspires them.

The free monthly 8GB of streaming quota is applicable for customers to use on Digi’s 4G network that offers a consistent internet speed of at least 10Mbps 80% of the time. For a smoother experience, particularly when streaming high-definition (HD) content, customers with LTE-Advanced (LTE-A) capable devices can enjoy Digi’s 4G Plus experience which promises consistent speeds of at least 20Mbps 80% of the time. Digi’s 4G network now covers 76% of Malaysians while 4G Plus reaches 34% of populated areas.

Digi Prepaid Live customers can stream popular video and music content from a host of partners including YouTube, iflix, Spotify, and Apple Music, among others. Additionally, customers also receive free 100GB Capture cloud storage, unlimited calls and SMS to three Buddyz as well as exciting rewards from online retail and service partners such as Zalora, Lazada, Agoda and Grab.


Digi Prepaid Best

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The second newly introduced pack, Digi Prepaid Best, is the answer to customers’ call for the ideal internet starter pack. With free basic internet and social messaging, subscribers can constantly stay connected with their family and friends on messaging apps with no additional internet charges.

A key highlight for Digi Prepaid Best is the free 200MB of daily internet quota given for all customers who use a minimum of RM1.00 each day to make international direct dial (IDD) calls to either Indonesia, Bangladesh, Nepal, India, Pakistan, Myanmar, Philippines, Thailand, Vietnam or China.

Furthermore, Digi Prepaid Best offers customers the freedom to call up to 20 ‘Kawan’ for low call and SMS rates while also featuring very competitive IDD rates.


Digi Prepaid Internet Packages


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Yes 4G LTE Network Launch Coverage

On the 30th of June 2016, YTL Communications officially unveiled the Yes 4G LTE network. As a fully digital network with VoLTE capability, it is the most advanced 4G LTE network in Malaysia promising faster mobile Internet and HD audio.

This event also makes Yes the 5th mobile service provider in Malaysia, providing much needed competition. In fact, Yes fired a shot across their rivals’ bows with an amazing line of prepaid and postpaid plans. Watch CEO Wing K. Lee tell you why the Yes 4G LTE network is superior to the other mobile services in Malaysia.

They even brought in an expert panel (moderated by Bloomberg Malaysia’s Sophie Kamaruddin) to talk about the importance of developing Malaysia into a 4G nation.

If that was not enough, YTL Communications also launched their own smartphone – the Yes Altitude. This is part of Yes 4G’s strategy to make 4G more accessible to the Malaysians from all walks of life.

The launch was officiated by the Malaysian Minister of Communications and Multimedia Datuk Seri Panglima (Dr.) Salleh Said Keruak, together with YTL Corporation Berhad Chairman Tan Sri Dato’ Seri Panglima (Dr) Yeoh Tiong Lay, YTL Corporation Berhad Managing Director Tan Sri Dato’ (Dr.) Francis Yeoh Sock Ping, YTL Communications Executive Directors Dato’ Yeoh Seok Hong, and Dato’ Yeoh Soo Keng, as well as Chief Executive Officer Wing K. Lee.

For more coverage of the new Yes 4G LTE network, please take a look at the following articles :

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