Tag Archives: Mobile app

Twitter Sort Of Recovers After Going Down For Hours!

Twitter Sort Of Recovers After Going Down For Hours!

Twitter has “sort of” recovered after going down for many hours on Wednesday night / Thursday morning!

 

Twitter Sort Of Recovers After Going Down For Hours!

At around 7:30 PM Eastern Time on Wednesday, December 2022 (8:30 AM MYT on Thursday morning), Twitter went down.

Users reported all sorts of problems – from the Twitter app and website showing a blank screen, or reporting “exceeded rate limit” errors, or getting logged out automatically. Most got this generic error message :

Error : Something went wrong, but don’t fret – it’s not your fault. Let’s try again.

It was roughly three hours later when Twitter started to recover, albeit in fits and starts. Many users were able to log in again, but continue to report seeing their tweets “disappear”, or that Twitter wouldn’t load any tweets.

Full access was restored for me at around 12:15 PM MYT (11:15 AM ET) – just under 4 hours after Twitter went down.

 

Twitter Going Down : Surprise It Didn’t Happen Sooner…

It’s really a wonder that Twitter didn’t go down earlier, after its new owner, Elon Musk, fired many of its technical staff – people who were paid to keep the service running.

Despite predictions that Twitter would go down during World Cup 2022, it surprisingly stayed up and kept up with the deluge of tweets.

Twitter also surprisingly managed to “sort of” restore access during its latest downtime. Even so – this down time will surely reignite criticisms of Elon Musk’s decision to gut Twitter’s technical teams.

The Twitter Support account is now up, but has not commented on the issue. And since Elon Musk has reportedly disbanded its press office, an official statement will probably come as a tweet from the Big Boss himself.

Elon has not commented on Twitter’s downtime, with his last tweet over 8 hours ago. He may own Twitter and have “god-like” powers, but even he cannot tweet when it goes down.

Perhaps he should consider reactivating the official Twitter account on Facebook, as a backup for such instances…

 

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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WhatsApp Back Online After Going Down Globally!

WhatsApp went down globally for about 2 hours in yet another major outage! Here is what you need to know…

 

WhatsApp Down Globally In Another Major Outage!

WhatsApp went down globally for about 2 hours, in yet another major outage!

At around 3 AM Eastern Time / 3 PM Malaysia Time, WhatsApp users started getting disconnected from the messaging service, leaving them with a perpetual “Connecting” message.

Those using WhatsApp Web or Desktop were struck with the dreaded “Make sure your computer has an active Internet connection” error message.

Meta spokesperson Joshua Breckman acknowledged the problem, saying:

We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible.

Fortunately, this time, only WhatsApp is affected. Other Meta services, like Facebook, Messenger and Instagram, are still working fine.

Meta also managed to get it back online for most users in 2 hours, during which, people were “forced” to try out alternative messaging services like Telegram, Viber, Line and yes, even WeChat!

We know people had trouble sending messages on WhatsApp today. We have fixed the issue and apologise for any inconvenience.

 

Almost A Year To Last Major WhatsApp Outage!

This new global outage comes almost on the first anniversary of last year’s major outage which took out not only WhatsApp, but other Meta services like Facebook, Messenger, Oculus and Instagram!

That outage, which lasted about six hours, was caused by configuration changes they made to their backbone routers. Not because 13 year-old hacker Sun Jisu hacked them.

It is now believed that the changes were made to Facebook’s Border Gateway Protocol, a mechanism that exchanges routing information to help figure out the fastest route for any request.

Apparently, the changes “withdrew” Facebook services from the DNS system, making it impossible for anyone to connect to them.

Even worse, Facebook ran their own systems through the same servers, so everything from engineering tool, messaging services and even security systems that controlled the key fob locks were no longer accessible.

So their engineering team had to rush to their data centres to manually reset the servers there.

Needless to say, this will be a big wake-up call for their engineering teams, and in the words of Russell Peters – “Somebody’s gonna get a hurt real bad!

Read more : Why Facebook, Messenger, WhatsApp, Instagram Went Down!
Read more : Did 13 Year Old Sun Jisu Hack Facebook, WhatsApp, Instagram?

 

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Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Maybank To Fully Migrate SMS OTP To Secure2u!

Maybank just officially announced that it will fully migrate from SMS OTP to Secure2u, as part of efforts to crack down on scams!

Here is what you need to know…

 

Maybank To Fully Migrate SMS OTP To Secure2u!

On 28 September 2022, Maybank officially announced that it will fully migrate from SMS OTP to Secure2u, as part of efforts to crack down on scams!

By June 2023, all online activities or transactions involving account opening, fund transfers and payments, as well as changes to personal information or account settings, will require Secure2u authentication.

This announcement came after Bank Negara Malaysia (BNM) ordered banks to migrate from the SMS OTP (One Time Password) to more secure authentication methods.

We remain highly committed in helping our customers to avoid being scammed by fraudsters.  This is done through existing security measures that are already in place and as we progressively rollout more measures that can help deter or minimise the likelihood of customers falling prey to financial scams.

We are also supportive of Bank Negara Malaysia’s announcement on 26 September 2022 in relation to the five measures to be adopted by banks in Malaysia to ensure higher standards of security, especially for Internet and mobile banking services.

The banking industry is committed to working together to combat financial scams which are increasingly prevalent in today’s digitalised environment.

– Dato’ Khairussaleh Ramli, Group President & CEO of Maybank

Read more : BNM Orders Banks To Stop Using SMS OTP To Fight Scams!

 

Details Of How Maybank Secure2u Will Replace SMS OTP

Secure2u isn’t new. It was introduced in April 2017 as a more secure way for Maybank customers to authorise Maybank2u and MAE transactions using Secure Verification (one-tap approval) and Secure Transaction activation codes (a 6-digit TAC number generated in the app), as an alternate to SMS OTP.

Maybank also revealed some details of how Secure2u will be enhanced as it replaces SMS OTP :

  • Only one Secure2u device will be allowed per account holder (customer) to minimise the possibility of compromise by a third party
  • Maybank will alert the customer by SMS, a push notification, and an email when Secure2u is registered on a new device.
  • In Q4 2022, Maybank will introduce a cooling-off period whenever customers enable Secure2u on a different device. This cooling-off period will give customers the opportunity to verify and report to the bank in case of any unauthorised Secure2u registration on a new device.

In addition to Secure2u, Maybank is heeding BNM’s call for tightened fraud detection rules and triggers, and has in place a call-back verification process to alert customers of suspicious transactions.

Read more : Maybank: New Secure2u Activations Only On MAE App

 

Maybank Advice On Fighting Scam

Maybank has a dedicated 24/7 hotline for customers to report financial scams at +603-5891-4744. Customers are advised to call the hotline immediately, as soon as they suspect that their banking details have been compromised, or whenever they notice suspicious transactions, so their bank accounts can be suspended swiftly.

Alternatively, customers can also contact the general Maybank Customer Care Hotline at 1-300-88-6688 to report scams / fraud, or to seek assistance in suspending their bank accounts.

Finally, here are some tips from Maybank on how to protect yourself while using online platforms:

  • Avoid installing/downloading apps/Android Package Kit (APK) files or clicking on suspicious links sent via chat messages such as SMS, WhatsApp, Messenger or other similar services.
  • Do not provide permission for any app to send or view your SMSes.
  • Do not ignore any warnings from your devices, especially when downloading or installing a new file.
  • Do not enter your banking details, especially username or password, in any suspicious apps or websites.
  • Always keep your antivirus software updated for constant protection.
  • Only download apps from the genuine app stores such as Apple App Store, Google Play Store or Huawei AppGallery and not from a link.
  • Be alert if you are being prompted to download a file that is not compatible with your device i.e.: iPhone/iPad device being asked to use an Android device to download a file.
  • Always look out for your online banking security image and phrase (i.e.: Maybank2u security image and phrase), to ensure the website and app are legitimate.
  • Do not root or jailbreak your device.
  • Update your mobile device’s operating system (OS) and apps regularly.

Finally, we must all remember to NEVER share with anyone (not even bank employees) details of our bank accounts.

Please SHARE this article and these tips with your family and friends!

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Samsung Galaxy A Series Gets New Fun Mode!

Samsung just introduced a new Fun Mode for Galaxy A series smartphones!

Take a look at the new Fun Mode, and give it a try!

 

Samsung Galaxy A Series Gets New Fun Mode!

Samsung is introducing a new Fun Mode in the proprietary camera app of their Galaxy A series smartphones, which adds Snapchat’s AR Lenses!

Samsung Galaxy A series smartphone users will be able to use Fun Mode to add playful, quirky lenses to their photos, turning them into fun and unique content to share with friends, or upload to social media!

Fun Mode is powered by Snap’s Camera Kit, allowing businesses and developers to bring the power of Snap’s augmented reality into their own applications.

Galaxy users are constantly seeking new ways to express their creativity. Samsung is constantly innovating to empower users to do more of what they love.

That is why we continue to grow our partnership with Snap, one of the biggest and most creative augmented reality platforms, so we can explore further improvements and bring one of the best camera experiences to more users.

– Woncheol Chai, EVP and Head of Experience Planning Team at Mobile eXperience Business, Samsung Electronics

Samsung and Snap have been working to offer users around the world more engaging and localized experiences. In 2021, they launched region-specific AR Lenses in India, and since then have expanded to other countries including Germany, Indonesia, Brazil, the Philippines, and Mexico.

Lenses are the way over 250 million Snapchatters engage with augmented reality every day, and we’re thrilled that these experiences delight and resonate with Samsung Galaxy’s community.

Integrating the Camera Kit into Samsung Galaxy’s proprietary camera is an opportunity to collaborate on compelling, local AR experiences and bring them to Galaxy users around the world.

– Ben Schwerin, SVP of Content and Partnerships at Snap.

To make use of Fun Mode, just update the Camera app in your Samsung Galaxy A series smartphone!

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Maybank: New Secure2u Activations Only On MAE App

Maybank will only allow new Secure2u activations on their MAE app, instead of their Maybank2u app!

 

Maybank : New Secure2u Activations Only On MAE App

From 26 September 2022 onwards, Maybank will only allow new Secure2u activations on their MAE e-wallet app, instead of their Maybank2u banking app.

Secure2u is a mobile app-based authentication method for your banking transactions, which replaces the SMS TAC that is vulnerable to SIM swap attacks.

This change only affects new Secure2u activations. If you have already activated Secure2u on your Maybank2u banking app, then you can continue to use the Maybank2u app to approve your transactions as usual.

Maybank will also move two Amanah Saham National Berhad (ASNB) services from the Maybank2u app to the MAE app permanently, starting 7 October 2022.

  • View own and child’s account balance(s)
  • Make transfers to own account(s) via Favourites

This shifting of features is part of Maybank’s push to “encourage” its customers to switch to their MAE e-wallet app, and it plans to phase out the Maybank2u app eventually.

By moving customers to MAE, Maybank is hoping that they might start using its e-wallet feature, as well as reduce its need to develop and maintain two separate mobile apps.

 

12-Hour Activation Delay For Secure2u In MAE

To further strengthen the appeal of the MAE app, Maybank is going to boost the security of its Secure2u feature.

Starting 8 October 2022, the Secure2u feature in the MAE app will be enhanced with a 12-hour activation period to prevent unauthorised activations.

Those who activate Secure2u in MAE on a new device will need to wait at least 12 hours, before they can begin using the Secure2u feature to authenticate any transaction.

The idea is to give the account owner at least 12 hours to detect any potential fraudulent attempt to activate Secure2u on unauthorised devices.

 

How To Set Up Secure2u In MAE

Setting up Secure2u in the MAE app is straightforward :

  1. Install the MAE app from the Apple App Store, Google Play Store, or HUAWEI AppGallery.
  2. Launch the MAE app, and tap More.
  3. Tap on Settings at the top of the screen.
  4. Tap on Maybank2u and log into your Maybank account.
  5. Tap the toggle button next to Secure2u to enable it.
  6. Tap on Activate Now.
  7. Key in and confirm your mobile number.
  8. Maybank will send a One-Time Password (OTP) to you via SMS.
  9. Key in the OTP number and confirm your device name to authorise the change.

That’s it! Then you just need to use your MAE app (instead of SMS TAC) to authenticate your future banking transactions on Maybank.

 

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Turn On Two-Step Verification In Telegram!

Find out WHY you should turn on two-step verification in Telegram, and HOW to do that!

 

Why You Should Turn On Two-Step Verification In Telegram?

Two-Step Verification is a feature that protects your Telegram account from being hijacked by hackers and scammers.

It blocks illegal takeover of Telegram accounts, by requiring a secret password that only you know. And it lets you recover your account via email.

This prevents hackers or scammers from taking over your Telegram account, even if you accidentally share with them the login code.

Read more : Beware Of Telegram Screenshot Hack + Scam!

 

How To Turn On Two-Step Verification In Telegram!

In this guide, I will share with you how to turn on two-step verification in Telegram.

Step 1 : Open Telegram.

Step 2 : Go to Options > Settings > Privacy and Security.

Step 3 : Tap on the Two-Step Verification option.

Step 4 : In the Two-Step Verification screen, tap on the Set Password option.

Step 5 : Key in your preferred password, which can be any combination of capital or small letters and numbers.

Step 6 : You will need to key the same password again, to confirm it.

Step 7 : Next, you can create a hint to remind you of your password. This is optional, and you can skip it if you prefer.

But if you key one in, the hint will be displayed whenever you are asked to key in the password in the future.

Step 8 : After that, you will have the option of adding a Recovery Email address, just in case your account is hijacked.

This is optional as well, but I highly recommend you add a recovery email, which is simply the email address you use.

Step 9 : If you entered a Recovery Email address, Telegram will now send you an email with a 6-digit code to verify that email address.

Step 10 : Look for the Telegram verification code email, and key in the 6-digit verification code.

That’s it! You’re done! From now on, you will be required to key in the password whenever you log into a new device.

This will prevent hackers / scammers from taking over your account, even if you accidentally give them the Login code you receive by SMS.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Beware Of Telegram Screenshot Hack + Scam!

Watch out for the Telegram screenshot hack and scam! Find out how the Telegram screenshot hack and scam works, and what you can do!

 

Telegram Screenshot Hack : New Twist To Old Trick

My friend just got hit by the Telegram screenshot hack, and the hacker is now trying to scam everyone on his contact list!

The Telegram screenshot hack is a new twist to an old trick, and here is how they do it…

Step 1 : Identify A Suitable Target

After obtaining a legitimate Telegram account through phishing or other means, the hacker reads through the messages to identify a suitable target – usually a close friend whom you often chat with, and trust.

For the purpose of our example, the hacker stole your friend’s Telegram account and has identified you as a suitable target.

Step 2 : Attempt To Login From Another Device

The hacker installs Telegram in another device and attempts to log into your account. He only needs the your phone number to do that.

The login attempt triggers Telegram to send a Login code to the your registered devices to authenticate the login. Usually, that’s the Telegram app in your smartphone.

Step 3 : Ask For A Screenshot Of Telegram

Traditionally, this is when the hacker will use your friend’s Telegram account to message you and ask for that Login code. However, asking for the Login code may trigger suspicion, so hackers have now come up with a new twist.

Instead of asking you for the Login code, the hacker will use your friend’s Telegram account to ask you to take a screenshot of your Telegram app and send it to him.

What harm is there? After all, many of us take screenshots and share them with family, friends and even on social media!

The problem is – the screenshot will accidentally reveal your Telegram Login code! Take a look at the actual screenshot my friend sent – it clearly shows the Telegram Login code!

Step 4 : Terminate All Other Sessions

The hacker will immediately use the Login code to log into your Telegram account on his device.

Then he will terminate all other sessions from that Telegram account, which means you get logged out from your Telegram app on your own smartphone!

Step 5 : Change Password

To prevent you from logging back in, and terminating his Telegram session, he will change the password.

Step 6 : Scam Your Friends

Now that the hacker gained control of your Telegram account and locked you out of it, he is free to scam your friends.

In this case, my friend’s contacts all started getting pleas to borrow money for some kind of emergency. The hacker will, of course, promise to pay you back quickly.

Your unsuspecting friends may not realise that this is not you that they are talking to, and may end up sending the hacker money.

In this case though, my friend managed to quickly alert us via WhatsApp that his Telegram account was hacked, so we didn’t tall for the scam.

One of his friends toyed with the scammer, and obtained the bank details. That is obviously not my friend’s name or account number!

 

Telegram Screenshot Hack : How To Prevent It?

Now that you know how the Telegram screenshot hack works, you can pretty much figure out how to prevent it.

Here is my quick summary for those who didn’t go through the whole process above :

  1. Do NOT send anyone your Telegram Login code. Not even anyone claiming to be working for Telegram.
  2. Do NOT send anyone a screenshot of your Telegram app. Even if it’s not a scam, it reveals portions of your chats!
  3. Turn on Two-Step Verification in Telegram. This lets you recover your account, even if you accidentally let someone take over your account.

Read more : How To Turn On Two-Step Verification In Telegram!

 

Telegram Screenshot Hack : How To Recover Your Account?

If you failed to turn on two-step verification, there is still a way to recover your Telegram account after it is stolen by a hacker.

For these steps to work though, you need to have access to your phone number. You must also do this quickly, as the hacker will be alerted to your attempt.

Step 1 : Open Telegram.

Step 2 : Log into your Telegram account using your phone number.

Step 3 : You will be asked if you have the correct number. Click Yes.

Step 4 : Telegram will send a 5-digit code to all your devices with Telegram installed. You won’t receive it since the hacker has already terminated all other sessions.

Step 5 : Click on the option just above the keypad – “Send the code as an SMS“.

Step 6 : You will now receive an SMS with the 5-digit code. Key it in, and you will now have access to your Telegram account.

Step 7 : Go to Options > Settings > Privacy and Security.

Step 8 : Scroll down and tap on Devices.

Step 9 : Tap on the option – Terminate All Other Session – to boot out the hacker.

Bonus Step : Turn on Two-Step Verification to prevent this from happening again!

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Malaysia No Longer Requires Traveller’s Pass!

All travellers to Malaysia will no longer be required to obtain the Traveller’s Pass in MySejahtera!

Here is what you need to know…

 

Currently : Foreign Travellers Need Traveller’s Pass To Enter Malaysia!

Since 1 May 2022, the Malaysian government has liberalised air travel into Malaysia, waiving both quarantine and insurance requirements.

However, they still require foreign travellers to fill in their details in MySejahtera, to obtain a Traveller’s Pass, prior to departure.

  1. Download the MySejahtera app, and register for your MySejahtera account.
  2. Click on the Traveller icon in MySejahtera, and complete the pre-departure form
    a) fully-vaccinated travellers will receive a Digital Traveller’s Card
    b) partially vaccinated / unvaccinated travellers will receive a Digital Home Surveillance Order (HSO).

This requirement used to apply to Malaysian citizens too, but was waived starting 4 July 2022.

Read more : Air Travel To Malaysia : Latest Covid-19 Requirements + SOP!

 

Now : Traveller’s Pass No Longer Required To Travel To Malaysia!

Health Minister Khairy Jamaluddin announced on 31 July 2022 that all travellers will no longer be required to obtain the Traveller’s Pass.

Starting Monday, 1 August 2022, all travellers to Malaysia – citizens and foreigners alike – will no longer be required to fill in their details using the Traveller option in MySejahtera, to obtain a Traveller’s Pass or Digital Home Surveillance Order (HSO).

With this relaxation, travelling to Malaysia will essentially return to pre-pandemic norms. All you need to enter Malaysia is a valid passport, and a visa (if required).

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Maybank MAE + M2U Apps Running Again After Going Down!

Maybank just announced that their MAE and M2U mobile banking apps are now up and running, after going down for several hours!

Here is what you need to know…

 

Maybank MAE + M2U Mobile Apps Down!

On the morning of 25 July 2022, the MAE and M2U mobile apps went down, which Maybank confirmed.

As it so happened, both apps failed on the 25th of the month, which is when Malaysian civil servants and many other employees receive their pay.

That led to a lot of complaints, as people could not transfer the funds using the apps.

Fortunately, the Maybank website itself was operational, so users were advised to access the Maybank2U website using their web browser instead.

#MBBAlert Dear valued customers,

Kindly be informed that you may perform your banking services on Maybank2u web. We are currently experiencing intermittent slowness on our MAE and M2U MY apps.

Our sincere apologies for the inconvenience caused and we are working to resolve the matter as soon as possible. Thank you for your patience and continuous support.

Maybank did not reveal what was the reason both their M2U mobile banking app, and their MAE ewallet failed.

They finally resolved it several hours later, just before 2:30 PM.

#MBBAlert Dear valued customers,

Kindly be informed that all our services are back to normal and you may perform your banking transactions across our platforms.

Our sincere apologies for the inconvenience caused today. We thank you for your continued patience and support.

This isn’t the first time Maybank users had trouble with their banking services. On 17 January 2022, all of Maybank’s online and banking services went down!

 

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Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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China Fines Didi Global $1.2 Billion For Violating Laws!

China just fined Didi Global a whopping $1.2 billion for violating its cybersecurity, data security and privacy laws!

 

China Fines Didi Global $1.2 Billion For Violating Laws!

On Thursday, 21 July 2022, the Cyberspace Administration of China (CAC) announced that Didi Global breached the country’s cybersecurity law, data security law, and personal information protection law.

The Chinese cyberspace regulator fined Didi Global 8 billion yuan ($1.2 billion), as well as a personal fine of 1 million yuan ($148,000) each on Chairman and CEO Cheng Wei, as well as President Liu Qing (also known as Jean Liu).

The facts of violations of laws and regulations are clear, the evidence is conclusive, the circumstances are serious, and the nature is vile.

Didi Global responded to the regulator’s announcement with a contrite statement “sincerely” accepting the judgement and penalties :

We sincerely accept this decision, and resolutely obey it. We will strictly follow the penalty decision and the requirements of relevant laws and regulations, conduct comprehensive and in-depth self-examination, and actively cooperate with supervision and complete rectification carefully.

We will take this as a warning and further strengthen the construction of cyberspace security and data security, strengthen the protection of personal information, and earnestly fulfill our social responsibilities. We will serve every passenger, driver and partner well, and realize the safe, healthy and sustainable development of the enterprise.

 

What Did Didi Do To Incur China’s Wrath?

According to an FAQ by the CAC, its investigators started their investigation of Didi in July 2021.

After conducting an extensive investigation, they found that Didi conducted data processing activities that “seriously affected national security”, and refused to comply with “the explicit requirements of regulatory authorities” and conducted “malicious evasion” of regulatory supervision.

They also stated that Didi Global committed 16 violations of China’s laws, including :

  1. Didi illegally collected 11.9639 million screenshots from its users’ mobile phone photo albums.
  2. Didi excessively collected 8.323 billion pieces of its users’ clipboard information, and application list information.
  3. Didi excessively collected 107 million pieces of passenger face recognition information, and 53.5092 million pieces of age group information, 16.3556 million pieces of occupational information, 1.3829 million pieces of family relationship information, and 153 million pieces of taxi address information.
  4. Didi excessively collected passengers’ evaluation of the drivers, when the app is running in the background, and 167 million pieces of precise location (longitude and latitude).
  5. Didi excessively collected 142,900 pieces of driver education information, and 53.976 billion pieces of “intent information”, 1.538 billion pieces of resident city information, and 304 million pieces of non-local business/travel information.
  6. Its users are frequently asked to provide “telephone permissions” while using its services.
  7. Inaccurate and clear description of user personal information processing, including device information.

The CAC noted that Didi started its bad practices in June 2015, and continued even after the Cybersecurity Law was implemented in June 2017, the Data Security Law started in January 2022, and the Personal Information Protection Law was implemented in November 2021.

 

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Will Scanning RFID Bar Codes Hack Your Phone?!

Will scanning an RFID bar code cause your phone to be hacked?!

Take a look at the viral claim, and find out what the facts really are!

 

Claim : Scanning RFID Bar Codes Will Hack Your Phone!

This warning about an RFID bar code scam has gone viral on WhatsApp, and social media.

It claims that scammers are sending people RFID stickers, and asking them to scan the bar code.

Allegedly, scanning the RFID bar code will cause your phone to be hacked by these scammers!

They send the RFID to you. When you scan the bar code they hack your hp
It’s a scam

他们将 RFID 发送给您。 当您扫描条形码时,他们会入侵您
这是一个骗局

Mereka menghantar RFID kepada anda. Apabila anda mengimbas kod bar mereka menggodam anda
Ia satu penipuan ☠️👻💩😱😰

 

Truth : Scanning RFID Bar Codes Will NOT Hack Your Phone!

This is yet another example of FAKE NEWS circulating on WhatsApp and social media, and here are the reasons why…

Fact #1 : There Is No RFID Bar Code Scanning Scam

First of all – let me just say that there is no such thing as an RFID bar code scanning scam. No one can hack your phone just because you scan an RFID bar code.

The bar code is nothing more than a series of numbers, which you can readily see printed under the bar code. These numbers cannot possibly hack your phone / smartphone.

Fact #2 : RFID Bar Code Is Used To Register Sticker

The bar code visible in the clear window of the TNG RFID self-fitment kit is merely the serial number for the RFID sticker (also known as an RFID tag).

This serial number is used to register the RFID sticker, by scanning scan the bar code using the TNG eWallet mobile app.

All it does is link the RFID sticker to your TNG eWallet account, so that all toll charges are automatically deducted from that account.

Read more : TNG RFID Self-Fitment Guide : How To Do It Yourself

Fact #3 : There Are Easier + Cheaper Ways To Hack Your Phone

Truth be told – there are far easier and cheaper ways to hack your phone, than send you a free RFID sticker and ask you to scan the bar code.

These scammers will have to put in considerable expense and technical expertise into hacking the TNG eWallet app, and inserting their malware that the fake RFID number would trigger.

But why bother? If they can hack the TNG eWallet, they don’t even need to send you any fake RFID bar code to scan!

Making fake RFID stickers (tags) that look like genuine TNG RFID self-fitment kits costs money. Sending these fake kits also put them at risk, because deliveries can be traced.

There are many other ways to compromise your smartphone. There is simply no reason why scammers to waste time and money on such a convoluted scheme.

Please help us FIGHT FAKE NEWS by sharing this fact check article out, and please SUPPORT our work!

 

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CIMB Online Services Up Again, After Going Down For Hours!

CIMB online and mobile banking services are finally up after failing for most of the day! Here is what you need to know!

 

CIMB Online + Mobile Services Down Most Of The Day!

At around 10 AM on Friday, July 1, 2022, CIMB started experiencing issues with their online and mobile banking services.

Some users could not load the CIMB Clicks website completely, while many users complained that they could log in, but were unable to complete any online transactions, like :

  • Interbank GIRO (IBG)
  • Instant transfers
  • DuitNow transfers

Instead, they received error messages like :

Sorry, service is temporarily unavailable. We apologise for the inconvenience caused. [CLK00495]

We’ve encountered an unexpected error. Please try again later. [CLK00507]

[/su_note]

Please enter valid Email or Mobile Number. [CLK00494]

 

CIMB Online Services Up Again, After Going Down For Hours!

This system-wide issue is not only affecting their online banking portals – CIMB Clicks and CIMB BizChannel, but also their Clicks mobile app.

At 4:37 PM, CIMB announced that Interbank GIRO (IBG) transfers were back online, but not DuitNow transfers.

Please be informed that DuitNow To Account (Instant Transfer) is unavailable at the moment. As an alternative, you may perform transaction by using Normal Transfer (IBG). Thank you.

At 5:22 PM, CIMB announced that they resolved their DuitNow services, although many of their BizChannel customers complained that they are still not able to view their statements, or make online transfers.

Their social media team is asking BizChannel users still experiencing problems to contact the BizChannel team at 1300 888 828 or +603 2297 3000 for further assistance.

CIMB ATM and counter services were not affected by this issue, so you can still head over to a nearby CIMB ATM if you need to withdraw money.

 

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Malaysian Citizens Don’t Need MySejahtera Traveller’s Pass!

Citizens returning to Malaysia will no longer be required to obtain the Traveller’s Pass in MySejahtera!

Here is what you need to know…

 

Currently : MySejahtera Traveller’s Pass Required To Enter Malaysia!

Since 1 May 2022, the Malaysian government has liberalised air travel into Malaysia, waiving both quarantine and insurance requirements.

However, they still require all travellers to fill in their details in MySejahtera, to obtain a Traveller’s Pass, prior to departure.

  1. Download the MySejahtera app, and register for your MySejahtera account.
  2. Click on the Traveller icon in MySejahtera, and complete the pre-departure form
    a) fully-vaccinated travellers will receive a Digital Traveller’s Card
    b) partially vaccinated / unvaccinated travellers will receive a Digital Home Surveillance Order (HSO).

This requirement applies to both citizens and foreigners alike – everyone must apply using the Traveller option in MySejahtera.

Read more : Air Travel To Malaysia : Latest Covid-19 Requirements + SOP!

 

Now : Malaysian Citizens Don’t Need MySejahtera Traveller’s Pass!

Health Minister Khairy Jamaluddin announced on 1 July 2022 that Malaysian citizens will no longer be required to obtain the Traveller’s Pass.

Starting Monday, 4 July 2022, travellers to Malaysia will no longer be required to fill in their details using the Traveller option in MySejahtera, to obtain a Traveller’s Pass or Digital Home Surveillance Order (HSO).

However, this is currently limited only to Malaysian citizens. The government will gradually extend this privilege to other groups like social pass holders, students, and permanent residents.

Therefore, all travellers who are not Malaysian citizens must continue to fill in their details using the Traveller option in MySejahtera, and obtain the Traveller’s Pass.

 

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FCC Commissioner Asks Apple + Google To Remove TikTok!

FCC Commissioner Brendan Carr just publicly asked Apple and Google to remove TikTok from their app stores!

Here is what you need to know about the renewed heat on TikTok!

 

FCC Commissioner Asks Apple + Google To Remove TikTok!

On June 29, 2022, FCC Commissioner Brendan Carr publicly called on Apple and Google to remove TikTok from their app stores.

This move came after leaked TikTok audio recordings obtained by Buzzfeed News revealed that ByteDance staff in China (and possibly the Chinese government) retained extensive access to data on US citizens.

Read more : TikTok Leak Showed China Repeatedly Accessed Private User Data!

In his public letter to Apple CEO Tim Cook, and Google CEO Sundar Pichai, the FCC Commissioner asked that TikTok be removed for “its pattern of surreptitious data practices”.

It is clear that TikTok poses an unacceptable national security risk due to its extensive data harvesting being combined with Beijing’s apparently unchecked access to that sensitive data.

But it is also clear that TikTok’s pattern of conduct and misrepresentations regarding the unfettered access that persons in Beijing have to sensitive U.S. user data – just some of which is detailed below – puts it out of compliance  with the policies that both of your companies require every app to adhere to as a condition of remaining available on your app stores.

Therefore, I am requesting that you apply the plain text of your app store policies to TikTok and remove it from your app stores for failure to abide by those terms.

FCC Commissioner Carr also labelled TikTok as a “sophisticated surveillance tool” that is designed to harvest “personal and sensitive data“.

At its core, TikTok functions as a sophisticated surveillance tool that harvests extensive amounts of personal and sensitive data.

Indeed, TikTok collects everything from search and browsing histories to keystroke patterns and biometric identifiers, including faceprints – which researchers have said might be used in unrelated facial recognition technology – and voiceprints.

It collects location data as well as draft messages and metadata, plus it has collected the text, images, and videos that are stored on a device’s clipboard. The list of personal and sensitive data it collects goes on from there.

This should come as no surprise, however. Within its own borders, the PRC has developed some of the most invasive and omnipresent surveillance capabilities in the world to maintain authoritarian control.

Carr ended his letter with an “ultimatum” of sorts – if Apple and Google do not remove TikTok from their app stores, they need to provide “separate responses” to him by July 8, 2022, explaining why TikTok does not contravene their App Store policies.

As of June 30, 2022, TikTok is still available to download in the US app stores of both Apple and Google.

If Apple and Google acts on the FCC Commissioner’s request, TikTok will only be removed from their US app stores. It won’t affect downloads in other countries.

Neither would it prevent users in the US from continuing to use TikTok. They just won’t be able to download it any longer, or update to newer versions.

 

FCC Commissioner Lists History Of TikTok Data Practices!

While the leaked TikTok audio recordings may have precipitated this open letter to Apple and Google, FCC Commissioner Carr pointed to a list of questionable data practices by TikTok in the past.

The list makes for really interesting reading, especially for those who are not up to date on TikTok’s privacy and data security issues :

  • In August 2020, TikTok circumvented a privacy safeguard in Google’s Android operating system to obtain data that allowed it to track users online.
  • In March 2020, researchers discovered that TikTok, through its app in the Apple App Store, was accessing users’ most sensitive data, including passwords, cryptocurrency wallet addresses, and personal messages.
  • In 2021, TikTok agreed to pay $92 million to settle lawsuits alleging that the app “clandestinely vacuumed up and transferred to servers in China (and to other servers accessible from within China) vast quantities of private and personally identifiable user data and content that could be employed to identify, profile, and track the physical and digital location and activities of United States users now and in the future.”
  • In March 2022, a report included current and former TikTok employees stating in interviews that TikTok delegates key decisions to ByteDance officials in Beijing and that an employee was asked to enter sensitive information into a.cn domain, which is the top-level domain operated by the Chinese government’s Ministry of Industry and Information Technology.
  • Earlier, in 2019, TikTok paid $5.7 million to settle Federal Trade Commission allegations that its predecessor app illegally collected personal data on children under the age of 13.
  • India- the world’s largest democracy–has already banned TikTok on national security grounds for stealing and surreptitiously transmitting user data in an unauthorized manner.
  • Multiple U.S. military branches have also banned TikTok from government-issued devices due to national security risks, including the Navy, Army, Air Force, Coast Guard, and Marine Corps.
  • U.S. government officials have also urged troops and their dependents to erase the app from their personal phones.
  • U.S. national security agencies have similarly banned TikTok from official devices citing national security risks, including the Department of Defense, Department of Homeland Security, and the TSA.
  • The RNC and DNC have warned campaigns about using TikTok based on security concerns and the threat of officials in Beijing accessing sensitive data.
  • Citing data security concerns, private U.S. business operations have also banned TikTok from company devices, including Wells Fargo.
  • Once accessed by personnel in Beijing, there is no check on the CCP using the extensive, private, and sensitive data about U.S. users for espionage activities because compliance with the PC’s 2017 National Intelligence law is mandatory in China.

 

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Are MySejahtera 68808 SMS Messages A Scam?!

Are MySejahtera messages sent through the 68808 SMS service really a scam?!

Take a look at the viral claim, and find out what the facts really are!

 

Claim : MySejahtera 68808 SMS Messages Are A Scam!

People are sharing this warning on social media – Facebook, Instagram, Twitter, as well as in WhatsApp and Telegram groups :

MySejahtera 通过 68808 发送短信要求用户 重置资料,请不要点击链接,这是钓鱼陷阱 骗局。
请转发广传出去给大家警惕,谢谢。

MySejahtera sending sms through 68808 to ask users to reset, pls do not click link. It’s a scam.

 

MySejahtera 68808 SMS Messages Not Necessarily A Scam!

Many Malaysians are rightfully wary about clicking on links sent by SMS or WhatsApp.

There have been many scams involving fake SMS or WhatsApp messages, which we covered here in Tech ARP :

However, Malaysians are also too gullible, accepting all warnings on WhatsApp as genuine, without first verifying if they are even true.

Here are the reasons why the MySejahtera reset messages delivered by the 68808 SMS service are not necessarily a scam!

Fact #1 : 68808 Is Used By MySejahtera

Despite what people may tell you – 68808 is an official SMS service number used by MySejahtera.

In fact, MySejahtera uses three SMS service numbers to send you notifications (like your vaccination appointments), as well as your password renewal link :

68808
68088
63001

Fact #2 : 68808 Messages Are Generally Legitimate

Despite what is shared on social media, messages sent through 68808 are genuine. What you need to be wary of are SMS messages sent via other numbers.

Take a look at this example of fake news shared on social media, and some websites. It was touted as an example of fake MySejahtera messages sent by 68808.

The truth is “original” message was sent through 63839, which is not a legitimate MySejahtera SMS service. The “fake” message was sent through 68808, which is a legitimate MySejahtera SMS service.

In this misleading example, you can also see a prior SMS message on vehicle servicing in the 63839 channel. Official MySejahtera SMS channels (68808, 68088 and 63001) will only show messages from MySejahtera, not other services.

Note : The links in both messages appear to be genuine, linking to https://mysejahtera.malaysia.gov.my/.

Fact #3 : MySejahtera Sends Reset Links Via SMS

Despite what social media “experts” may tell you – MySejahtera will send password reset links through SMS, as a verification method.

If you are trying to reset your MySejahtera password (because you forgot it), you will be sent an SMS message with a link to https://mysejahtera.malaysia.gov.my/, as the example above shows.

Fact #4 : SMS Messages Can Be Spoofed

That said, SMS messages can be spoofed to appear to come from the three legitimate MySejahtera channels – 68808, 68088 and 63001.

So you should avoid clicking on MySejahtera password reset links, even from legitimate channels, unless you have specifically asked to reset the MySejahtera password.

Fact #5 : MySejahtera Team Clarified This In April

The MySejahtera team actually refuted these false claims in April 2022. Unfortunately, people still continue to share this fake news.

So please help us fight fake news – share this fact check with your family and friends!

 

How To Avoid MySejahtera (Or Other) SMS Scam!

So here is what I recommend when it comes to SMS messages, whether they were sent by MySejahtera, banks, etc. :

  1. Always check to make sure they come from legitimate SMS channels. For MySejahtera, that’s 68808, 68088 and 63001.
  2. If you are not sure about an SMS message from the authorities / banks / telcos, please do not hesitate to call them to verify the authenticity of that message.
  3. Never click on a link to log into a website (like your bank). Always use your banking app, or log in manually using a Internet browser on your computer or phone.
  4. Only click on a link in specific circumstances that do not require a login – for example : to verify your request to reset your MySejahtera password.
  5. Do NOT click on any link to confirm that you are resetting a password, or confirm your new SIM card, unless you just requested to performed those actions.
  6. Before you click on a link, always check the link goes to the official website (like https://mysejahtera.malaysia.gov.my/). Never click on a link that goes to suspicious websites.

I hope this article helps you differentiate between fake claims circulating on social media and WhatsApp groups, and proper cybersecurity measures we should take to prevent being scammed of our hard-earned money!

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TikTok Leak : China Repeatedly Accessed Private User Data!

Leaked audio from internal TikTok meetings show that private user data has been repeatedly accessed from China!

Here is what you need to know…

 

Privacy Promise By TikTok : Overseas Data Stored In US + Singapore

For many years now, TikTok has repeatedly assured users that all data collected from users outside of China, stays out of China and is thus, not accessible to anyone in China.

To ensure that the Chinese government has no access to the data, one of the measures they took was to store all data collected overseas in servers located in the United States, with backups in Singapore.

This was explicitly stated in their New Privacy Policy :

We store the information described in the What Information We Collect section in servers located in the United States and Singapore.

Most people may not realise this, but they also added a caveat right after that, stating that their Corporate Group (in China) may remotely access the data…

When entities in our Corporate Group need information to help us provide the Platform, they remotely access the information pursuant to authorised and secure access controls.

 

TikTok Leak : China Repeatedly Accessed Private User Data!

Buzzfeed News recently received audio recordings from more than eighty (80) internal TikTok meetings, in which employees admitted that engineers in China accessed private user data.

This was despite a TikTok executive’s sworn testimony at an October 2021 US Senate hearing at the same time period, that a “world-renowned, US-based security team” decides who gets access to the private user data.

Instead, the leaked audio revealed that US staff did not have permission or knowledge of how to access the data. Rather, it was their colleagues in China who determined how and who accessed the private user data.

The leaked tapes ultimately show that TikTok may have misled lawmakers, users, and the public by downplaying the fact that their private data is readily accessible by employees in China, and potentially, the Chinese government.

Everything Is Seen In China

Eight different employees stated in nine statements that they had to refer to their colleagues in China to make those decisions.

Everything is seen in China“, said a member of TikTok’s Trust and Safety department in a September 2021 meeting.

In another September 2021 meeting, a TikTok director referred to a Beijing-based engineer as a “Master Admin” who “has access to everything“.

There’s Some Backdoor To Access User Data…

Fourteen of the leaked audio recordings were with, or about, a team of Booz Allen Hamilton consultants that TikTok brought in to investigate how data flows through TikTok and ByteDance’s internal tools.

In September 2021, one Booz Allen Hamilton consultant told colleagues that the tools felt like they had backdoors to access user data :

I feel like with these tools, there’s some backdoor to access user data in almost all of them, which is exhausting.

Oracle Only Providing Storage For Project Texas

TikTok has been working on what they call Project Texas – securely storing overseas data in Oracle cloud servers to comply with CFIUS (Committee on Foreign Investment in the United States).

Project Texas is limited to protecting the private information of US users, like phone numbers and birthdays – details that are not publicly visible, or have been set to private.

Such data will be stored at an Oracle datacenter in Texas – hence the name, and would only be accessible to specific US-based TikTok employees.

However, TikTok’s head of global cyber and data defense made clear that Oracle was only providing the data storage space for Project Texas. Ultimately, TikTok would be setting up the servers, and controlling everything.

It’s almost incorrect to call it Oracle Cloud, because they’re just giving us bare metal, and then we’re building our VMs [virtual machines] on top of it.

Unique IDs Not Protected Information

In one of the leaked audio recordings from a January 2022 meeting, TikTok’s head of product and user operations announced with a laugh that the Unique ID (UID) will not be amongst the protected content under the CFIUS agreement.

The conversation continues to evolve. We recently found out that UIDs are things we can have access to, which changes the game a bit.

Other Data Not Stored On Oracle Servers

The problem with Project Texas is that it only addresses US users… and only a small subset of their data.

Everything else – including private user data from non-US countries – will stay in their US and Singapore servers that remain accessible to ByteDance’s Beijing offices.

 

Response By TikTok : 100% US Data Traffic Routed To Oracle

TikTok publicly announced on the same day – June 17, 2022, that it changed the “default storage location of US user data“, and that “100% of US user traffic is being routed to Oracle Cloud Infrastructure“.

Although they “expect” to fully pivot to Oracle cloud servers located in the US, they will continue to use their existing US and Singapore servers for backup, and delete US users’ private data over time.

While this may address some of the privacy concerns for US users, it does not address the other privacy concerns revealed in the leaked audio recordings… or the privacy concerns of non-US users.

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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TnG eWallet Back Online After Going Down For Over 8 Hours!

All TnG eWallet services are finally back online, after going down for over 8 hours!

Here is everything you need to know!

 

TnG eWallet Down Earlier : No Payments Or Transfers!

At around 1 PM today, the TnG eWallet platform went down, preventing users from making payments or even money transfers.

One of our readers, Kent Ng, shared with me the error messages he received in the TnG eWallet app.

When he tried to transfer money, he received a Connection Time Out error. He couldn’t even pay for parking using TnG eWallet!

Initially, TNG Digital said that RFID transactions were affected, but a few hours later, they said that RFID can still be used, but you are limited to the balance in your TnG eWallet.

The automatic reload feature in the TnG eWallet is still down, so you cannot use RFID to go through toll booths if there is insufficient balance in your eWallet.

Please check your TnG eWallet balance, and make sure you have enough for the toll. Otherwise, please avoid using the TnG RFID lanes at toll booths until this issue is resolved.

You will have to switch to the Touch ‘n Go card, with or without SmartTAG, to pay at toll booths. Please make sure you have sufficient balance in your TnG card.

 

TnG eWallet Back Online After Going Down For Over 8 Hours!

After netizens complained about not being able to make payments, TNG Digital posted a short statement that they are currently working on a solution.

Dear valued user, 📣

We understand you’re experiencing a service interruption in your eWallet at the moment & may not be able to perform payments including RFID & PayDirect transactions. 🚫

Rest assured that we are currently rectifying this matter & will update you accordingly, as soon as it is back online. 🧐

We apologise for the inconvenience caused. Thank you for your kind patience & understanding. 🙏

The Touch ‘n Go eWallet team. 💙

About six hours later, they were still not able to restore payments. But the good news is that they say that TNG RFID will work at highway toll booths, as long as you have sufficient balance in your eWallet.

Touch ‘n Go Wallet is currently experiencing a technical difficulty and as such we are experiencing a disruption of all Touch ‘n Go Wallet services.

Touch ‘n Go cards and RFID can still be used in highways, transit and parking if you have sufficient balance.

You can reload all your Touch ‘n Go cards at physical reload points as usual.

We are working to restore our services as soon as possible.

At 9:35 PM – after over 8 hours of downtime – TNG Digital finally announced that all Touch ‘n Go eWallet are finally up and running!

Touch ‘n Go Wallet and its services are up and running.

We apologise for the inconvenience caused earlier and thank you for your kind patients.

They however noticeably did not reveal what happened to their platform, or explain why it took them so long to get it back online again.

We can only hope that they learned from this incident, and will put in place measures to prevent it from happening again…

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Register Overseas Vaccination In MySejahtera!

Find out how to register your overseas vaccination in MySejahtera, to get your digital COVID-19 certificate!

 

Why Get MySejahtera Digital Certificate For Overseas Vaccination?

Everyone who gets vaccinated in Malaysia receives a MySejahtera digital COVID-19 vaccination certificate, as well as a physical vaccination card.

They are both accepted as proof of your vaccination, but the digital COVID-19 vaccination certificate is definitely much more convenient to use.

You can still use your physical vaccination card, but you will still need to show your MySejahtera profile for them to verify your identity. So it’s not as convenient.

 

How To Register Overseas Vaccination In MySejahtera!

If you were vaccinated overseas, you are in a pickle because you will not have a MySejahtera digital COVID-19 vaccination certificate.

Neither can you use your foreign physical vaccination card, as they are not recognised in Malaysia.

Earlier, you were required to submit your documents to the nearest district health office (PKD), but JKJAV also introduced the ability to register your overseas vaccination online!

So here are the steps on how to do register your overseas vaccination in the MySejahtera app or the MySejahtera website!

  1. Open the MySejahtera app, and click Close on the default check-in page.
    Alternatively, open the MySejahtera Helpdesk on your web browser, and go to Step 3.
  2. Select the MySejahtera Helpdesk option in the main screen.
  3. Select the option called I have received my vaccination overseas and would like to obtain my digital vaccination certificate in MySejahtera.
    Note :
    This was originally the N option, then became the M option, before finally becoming the current L option. So just ignore the alphabet.
  4. Choose to either apply for yourself, or for your dependent.
    If you need to apply for yourself and your dependent, you will need to repeat this process.

  1. Select your MySejahtera user ID – whether it’s your mobile number, or your email address.
    Then key in the relevant information, including the email address at which they should write to you.

  1. Key in your telephone number and email address.

  1. Select whether you had the first dose only, the second dose only, or both doses.

  1. You will be asked to fill in your vaccination details.

  1. Finally, you will need to ppload a picture of your foreign vaccination card or document.

But if you prefer, you can still submit your foreign vaccination certificate / card / document to the nearest District Health Office (PKD).

Once verified, your overseas vaccination details will be submitted to the MySejahtera team, and you will be issued a digital COVID-19 certificate.

 

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Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Enable + Disable MySJ Trace In MySejahtera Ver. 5.0

Here is our UPDATED video + pictorial guide on how to ENABLE and DISABLE MySJ Trace in MySejahtera!

Updated @ 2022-01-24 : Added a solution for MySJ Trace not working on Android 12 devices.

Updated @ 2022-01-06 : Added two solutions for people who cannot enable MySJ Trace.
Updated @ 2022-01-02 : Added a new method on disabling MySJ Trace, and a new video guide.
Updated @ 2021-12-30 : Added two methods on disabling MySJ Trace, and a new video guide.
Originally posted @ 2021-12-29

 

Why Enable MySJ Trace In MySejahtera?

MySJ Trace is a new MySejahtera feature, which allows for more accurate contact tracing, and removes the need to manually check out from locations.

Once enabled, your phone will use Bluetooth to communicate with other phones that have MySJ Trace enabled, to determine the distance and length of contact. This eliminates the need to manually check-out.

The proximity data it collects allows Malaysia Ministry of Health (KKM) to accurately determine if you are a close contact of a COVID-19 positive person.

Obviously, this feature only works if everyone has MySJ Trace enabled, so please enable it!

Read more : What You Need To Know About The New MySJ Trace Feature!
Read more : MySJ Trace : Answers To Your Frequently Asked Questions!

 

Why Disable MySJ Trace In MySejahtera?

Some people are worried that the government is using MySJ Trace to track their movements, but that’s really not possible.

Others are worried about the battery life that the persistent Bluetooth connection will consume. As it uses Bluetooth Low Energy (BLE) technology, the power consumption is very low.

Even so, the battery consumption is a valid concern for some users, especially those who are using smartphones with very small or ageing batteries.

However, I highly recommend you try MySJ Trace before turning it off and on like that. From my personal experience, it really uses very little power.

Read more : Can The Government Use MySJ Trace To Track You 24/7?

 

How To Enable + Disable MySJ Trace In MySejahtera!

I created this video to show you how to enable and disable MySJ Trace in MySejahtera.

Note : This is the extended version, which includes the method to permanently disable MySJ Trace.

For those who prefer a step-by-step guide with pictures, please skip to the next section.

 

How To Enable MySJ Trace In MySejahtera?

MySJ Trace is (currently) NOT mandatory and is an opt-in feature, so you actually have to manually enable it, if you want to participate.

Step 1 : Update to the MySejahtera version that has MySJ Trace.

Step 2 : Open MySejahtera, and you will see a black MySJ Trace section in the default Check-in screen.

Step 3 : Tap on Setup MySJ Trace to begin the setup process.

Step 4 : Tap on the Start button in the initial explainer screen.

Step 5 : Tap the I agree button to consent to give your “interaction information” for the past 14 days to the Malaysia Ministry of Health for “contact tracing purposes”.

Step 6 : In the App Permissions screen, tap on the Allow button.

Step 7 : First, you will be asked to allow MySejahtera to access your smartphone’s location. Tap on While using the app.

Step 8 : Next, you will be asked to allow MySejahtera to detect your location all the time. Tap on Allow all the time.

Step 9 : Now, you will be asked to enable Bluetooth, if it is not already enabled.

Step 10 : Once all necessary permissions have been enabled, just tap on the Close button.

That’s it! You have now activated MySJ Trace in MySejahtera.

 

What If You Can’t Enable MySJ Trace In MySejahtera?

Quite a few people have reported to us that tapping on the Allow button doesn’t do anything (Step 6). Here are some solutions…

iOS Devices : Manually Turn On Bluetooth

In your iOS device, there are two ways to turn on Bluetooth :

  1. Go to Settings > Bluetooth, and tap on the toggle to turn it on
  2. Pull down the Notification Center, and tap on the Bluetooth icon to turn it on.

After turning on Bluetooth manually, set up MySJ Trace again from Step 3. It should now work.

Android Devices : Manually Turn On Bluetooth + Location

In your Android device, there are two ways to turn on Bluetooth :

  1. Go to Settings > Connections, and tap on the Bluetooth toggle to turn it on
  2. Pull down the notification tray, and tap on the Bluetooth icon to turn it on.

After turning on Bluetooth manually, you should also manually enable Location permission :

Step 1 : Go to Settings > Apps > MySejahtera > Permissions.

Step 2 : Tap on the Location option under the list of Allowed permissions.

Step 3 : Tap on Allow All the time.

After this, set up MySJ Trace again from Step 3. It should now work.

Android 12 Devices : Enable Nearby Devices

MySJ Trace may stop working once your device is upgraded to Android 12.

Here is what you need to do to get MySJ Trace working again with Android 12 devices:

Step 1 : Go to Settings > Apps > MySejahtera > Permissions.

Step 2 : Tap on the Nearby devices option under the list of Not allowed permissions.

Step 3 : Tap on the Allow option.

MySJ Trace will now work without further action!

Read more : Why MySJ Trace Stopped Working With Bluetooth Enabled?

 

How To Disable MySJ Trace In MySejahtera?

Quickly + Temporarily Disable MySJ Trace

MySejahtera does not offer any option to turn off MySJ Trace once you set it up, but if you prefer to turn off MySJ Trace to “protect your privacy“, or to save a little power, there is an easy way to do it.

All you have to do is disable Bluetooth connectivity, and MySJ Trace is immediately disabled. That’s because MySJ Trace relies on Bluetooth to determine your proximity to other users.

You can do that by pulling down the notification tray in your smartphone, and tapping on the active Bluetooth icon to disable it. Alternatively, you can disable it in your device settings.

Once disabled, the MySJ Trace section in the MySejahtera check-in screen will now ask you to setup again. But there is no need to set it up again.

Whenever you want to re-enable MySJ Trace, all you have to do is re-enable Bluetooth, and MySJ Trace will immediately start working again. Essentially, your smartphone’s Bluetooth connectivity now acts as a toggle for MySJ Trace.

Permanently Disable MySJ Trace

For those who want to permanently disable MySJ Trace, without disabling Bluetooth, reinstalling MySejahtera works for both Android and iOS devices. This is the only known solution for iOS devices.

Android devices, on the other hand, have two alternatives – disabling location permission, or clearing app data.

Option A : Disable Location Permission

Here are the steps to disable Location Permission for MySejahtera in your Android device :

Step 1 : Go to Settings > Apps > MySejahtera > Permissions.

Step 2 : Tap on the Location option under the list of Allowed permissions.

Step 3 : Tap on Allow only while using the app or Deny.

That’s it! Once you go out, MySJ Trace will be permanently disabled in MySejahtera.

Credit : I would like to thank Kyle Hudsons for pointing this out to us.

Option B : Clear MySejahtera App Data

Here are the steps to clear the MySejahtera app data in your Android device :

Step 1 : Go to Settings > Apps > MySejahtera > Storage.

Step 2 : Tap on Clear data. You will be warned that this will remove your MySejahtera account information and database.

Please be warned that if you proceed, your MySejahtera account information will be cleared, together with your past contact history.

Your COVID-19 vaccination history and certificate are stored in the cloud and remain safe, but you will need to log into your MySejahtera account again.

So please do NOT proceed unless you remember your MySJ ID and password!

Step 3 : If you are sure, tap on the OK option to clear the MySejahtera data.

Step 4 : Launch MySejahtera, and log into MySejahtera using your MySJ ID (either your mobile number or email address), and your password.

After you log in, you will see that MySJ Trace has been disabled. You will need to setup MySJ Trace (again) to enable it.

 

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Register Children For Vaccine In MySejahtera!

Find out how to register children aged 5 years and older for COVID-19 vaccine programme using the MySejahtera app!

 

How To Register Children For Vaccine In MySejahtera Video

On 15 June 2021, the Malaysia Ministry of Health (KKM) announced that the National Pharmaceutical Regulatory Agency (NPRA) approved the use of the Pfizer COVID-19 vaccine in children 12 years and above.

On 6 January 2022, the new Pfizer paediatric COVID-19 vaccine was approved for children 5 to 11 years in age.

As such, MySejahtera has been updated to allow registration of children 5 years and above for the COVID-19 vaccine, so here is updated our video guide on how to do that!

 

How To Register Children For Vaccine In MySejahtera Guide

For those who prefer a step-by-step guide with pictures, here is our guide on registering your children for vaccine in MySejahtera :

Step 1 : Update MySejahtera to version 1.1.5 or later.

Step 2 : Open MySejahtera, and tap Close on the default Check-in screen.

Step 3 : Tap on the COVID-19 Vaccination option.

Step 4 : In the Vaccination screen, tap on Add Vaccine Dependent.

Step 5 : If you have not already registered your kids as Vaccine Dependents, tap on Add Vaccination Dependent.

If you have already registered your kids as Vaccine Dependents, please skip to Step 7.

Step 6 : You will need to fill in your child’s details. After you are done, tap Save.

Step 7 : In the Vaccination screen, you should see your child now listed as a Vaccination Dependent. Tap on the Add as vaccine dependent link.

Step 8 : You will now be asked to confirm that you are authorised to manage the vaccination process for your child.

You will also be informed that only one person can manage your child’s vaccination. Tap Yes, Proceed.

Step 9 : In this screen, you need to check your child’s name and IC / Passport No.

Tap Edit if you need to make changes. Otherwise, tap on the “I confirm” check box, and tap Confirm.

Step 10 : You will need to fill in the next section, including adding your location, state and post code.

Once you are done, tap Submit.

Please BE HONEST in this assessment. It will, after all, be verified by the Ministry of Health.

When it comes to Question no. 2 – Do you have any comorbities? – that refers to any medical condition your child has.

For your reference, this includes :

    • Diabetes mellitus
    • Hypertension (high blood pressure)
    • Heart disease
    • Asthma
    • Cancer
    • Chronic lung disease
    • Kidney disease
    • Liver disease
    • Stroke
    • Low Immunity (Immunocompromised)
    • Obesity
    • Others

Step 11 : You should now see a Thank You message. Tap Close.

In the Vaccination Dependent list, your child will have a green checkmark next to his/her name.

If you made any mistake, you can tap on Remove vaccine dependent, and begin the process all over again, from Step 7.

Then all you have to do is wait for the Malaysia Ministry of Health to contact you when it is your child’s turn to be vaccinated against COVID-19!

 

Children Vaccine Registration In MySejahtera : How To Check?

Don’t leave just yet. Make sure your registration was completed properly using these steps :

  1. Go back to the MySejahtera main screen, and tap on the COVID-19 Vaccination option again.


  1. In this screen, tap on Vaccine for [your child’s name].
  2. You will see when your child was registered, and his/her current status under the COVID-19 vaccination program.

  1. You do NOT need to click on the three update options, unless there are changes to be made.

 

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Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Penang Smart Parking : RM4.40 Glitch Fixed!

The Penang Smart Parking glitch that reduced everyone’s account balance to just RM4.40 has been FIXED!

Here is what you need to know…

 

Penang Smart Parking Glitch Reduced Balance To RM4.40!

On 19 January 2022, drivers in Penang received a surprise when their Penang Smart Parking app showed a balance of just RM 4.40.

Many took to social media to ask if their accounts were hacked, or claim that the Penang Smart Parking app was hacked.

Currently, it does NOT appear to be a hack, as everyone reported the same RM4.40 balance in their account.

 

Penang Smart Parking Glitch Fixed, Balances Synced By Tomorrow!

When the problem first cropped up, the Penang Smart Parking team asked the public not to worry if their account balance shows RM4.40, as their eWallet balances remain secure and intact.

At 5:51 PM, the PSP team announced that they successfully fixed the problem, and restored the correct eWallet record.

All transactions will be synchronised after operating hours today at 6:00 PM, and is expected to be completed by 6 AM on 20 January 2022.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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MySJ Trace : Frequently Asked Questions + Answers!

The new MySJ Trace feature has raised many questions, and here are the answers to your frequently asked questions!

 

MySJ Trace : Frequently Asked Questions + Answers!

Ever since the MySejahtera team launched the MySJ Trace feature, many questions were raised by people over its security, privacy, and usability.

So with help from Dr. Mahesh Appannan, the Head of Data at the Crisis Preparedness and Response Centre (CPRC) of the Malaysia Ministry of Health (KKM), here are the answers to some of your frequently asked questions about MySJ Trace!

These answers supplement the original frequently asked questions (FAQ) about the MySJ Trace feature, which you can read in the next section.

Question #1 : Why Does MySJ Lists Interactions Even At Home?

The interactions refers to Bluetooth devices (with MySJ Trace enabled) that your MySejahtera app detected.

MySJ Trace can detect Bluetooth signals from as far as 10 metres away, but can be reduced by barriers (walls, your body, other electronics, etc.)

It will not only detect the smartphones of your family members (with MySJ Trace enabled), but also your neighbours, who can be in the floor above, below, or next to your home.

There is nothing to worry about these “interactions”. It just means you came within 10 metres of people who have MySJ Trace enabled.

Question #2 : Does Interactions Mean Casual / Close Contacts?

No, not all interactions are flagged as casual / close contacts, if you become COVID-19 positive.

The algorithm takes into account the signal strength (RSSI – Received Signal Strength Indicator) that your phone detects, and your exposure time.

The parameters used to classify casual or close contacts are refined over time for maximum accuracy. For example, if the Omicron variant becomes widespread, the exposure time will be shortened, and the distance extended, for someone to be considered a casual / close contact.

Question #3 : Why Do People In The Same Family Have Different Number Of Interactions?

Even if your family goes out together, you may all have different number of interactions, because it depends on a variety of facts :

  • your individual proximity to other people,
  • anything that blocks Bluetooth signals – their bodies, other electronics, electronic keys, etc.
  • whether you are holding the phone, or it is in your pocket, etc.

Question #4 : Does MySJ Trace Transmit My Data With Each Interaction?

No. There is no handshake or exchange of information with each interaction.

MySJ Trace detects the Bluetooth signal of other phones, and logs when that “interaction” occurred, and the signal strength.

It’s like listening to the radio – the broadcaster does not receive anything in return.

Question #5 : Does MySJ Trace Transmit My Data?

No. MySJ Trace stores all of the recorded data in your phone, and does not automatically upload it.

Only if you are COVID-19 positive, are you asked to upload your contact history for the last 14 days, so that people who were your close contact can be notified.

MySJ Trace requires your explicit consent to transmit your data to the Malaysia Ministry of Health (KKM).

Question #6 : How Long Does MySJ Trace Store Data?

MySJ Trace only stores data for the last 14 days, on a First-In, First-Out basis.

All data older than the most recent 14 days are automatically purged.

Question #7 : Why Do You Still Need To Check In Using QR Code?

First – not everyone is using MySJ Trace, so there still needs to be an alternative contact tracing method.

The QR code check-in function also gives KKM data to undertake faster contact tracing, especially involving a major cluster.

Question #8 : What’s The Difference Between MySJ Trace And QR Code Check-In?

MySJ Trace allows for automatic contact tracing, while QR code check-in gives KKM critical data. In addition :

  • MySJ Trace algorithm is based on time and distance (Bluetooth signal strength), while
  • Check-In algorithm is based only on time

Question #9 : Does MySJ Trace Use A Lot Of Battery Power?

MySJ Trace uses Bluetooth Low Energy (BLE), which consumes significantly lower power than standard Bluetooth wireless communications. The impact on battery life is minimal.

Question #10 : Why Does MySJ Trace Not Use Exposure Notification By Google / Apple?

By Google and Apple standards, an Exposure Notification (EN) app must maintain user anonymity, and record proximity data anonymously. It cannot contain Personally Identifiable Information (PII).

The MySejahtera app necessarily contains your identity, vaccination status and certificates, and so on. Therefore, it cannot comply with Google and Apple’s requirements for an Exposure Notification app.

 

MySJ Trace : Official Answers To Frequently Asked Questions

Here are the official answers to the MySJ Trace frequently-asked questions (FAQ):

1. What is MySJ Trace?

MySJ Trace is a contact tracing application developed by the Government of Malaysia.

It adopts a community-driven approach where participating devices exchange proximity information whenever an app detects another device with MySJ Trace app installed.

This application allows the identification of people who were in close proximity to COVID-19 infected individual

2. What is the difference between MySJ Trace and MySejahtera?

MySejahtera & MySJ Trace are used by the Ministry of Health (MOH) to help manage the COVID-19 pandemic in Malaysia.

MySejahtera allows users to perform quick health-self assessment and for the Ministry of Health (MOH) to monitor users’ health condition and take immediate actions in providing treatments.

Meanwhile, MySJ Trace further complements MySejahtera by detecting and tracing the individuals who are in close contact with the COVID-19 positive patients.

Read more : Can The Government Use MySJ Trace To Track You 24/7?

3. Who developed MySJ Trace?

MySJ Trace was developed through a strategic cooperation between government agencies of Malaysia :

  • Ministry of Science, Technology and Innovation (MOSTI)
  • Ministry of Health (KKM)
  • Administrative Modernisation and Management Planning Unit (MAMPU)
  • Malaysian Institute of Microelectronic Systems (MIMOS)

4. Who are the users of MySJ Trace?

All Malaysian citizens and residents of Malaysia.

5. Where can I download MySJ Trace?

Users only need to update the MySejahtera application to the latest version.

6. How does MySJ Trace function?

MySJ Trace enables participating devices to exchange proximity information whenever the app detects another device with the same app installed. Data collected will be stored and processed only by the MOH officers.

When a user is identified to be COVID-19 positive, the user will initiate a process to upload the data from the user’s smartphone to a secured database managed by the MOH.

7. What is contact tracing?

Contact tracing is an identification process of individuals who may have come into close contact with an infected COVID-19 patient.

It enables the MOH to further trace and contact the individuals and organize a follow-up action.

8. If I have been identified as a close contact, how will I be contacted?

The user will receive an SMS, and a notification in the MySejahtera app.

9. What data are collected by MySJ Trace?

Only these data are collected :

  • Unique User ID (UUID) that is created by the MySejahtera app.
  • Operating system version (Android or iOS)
  • Time of contact
  • Received Signal Strength Indicator (RSSI)

10. Are my personal information that is stored in the app safe?

MySejahtera and MySJ Trace are owned and operated entirely by the Malaysian government. The government guarantees that all information collected and used in the app comply with the information security standards of the government of Malaysia.

11. Does MySJ Trace require Internet connectivity after activation?

Yes, Internet connectivity is required when you first update the MySejahtera app, and during the data uploading process.

12. What devices support MySJ Trace?

MySJ Trace is supported by smartphones that use the Android or iOS operating systems :

  • Android : Version 8.0 and above
    – Non-sleep mode must be set, so MySJ Trace will remain active in both foreground and background modes.
  • iOS : Version 10 and above
    – The phone must be active at all times while the app needs to be in the foreground mode.

13. Must Bluetooth be activated at all times?

Yes, Bluetooth must be activated at all times for MySJ Trace to work properly.

14. Will Bluetooth usage cause high battery usage?

Unlike using Bluetooth to stream music or to a wireless headphone continuously, MySJ Trace uses Bluetooth to only transmit its presence periodically. As such, it uses significantly less power.

15. Will the app use significant battery power if MySJ Trace is left running all the time?

MySJ Trace uses Bluetooth Low Energy (BLE) to minimise battery usage. Therefore, the app does not use significant amounts of battery power to collect persistent contact tracing information.

16. Will MySJ Trace Bluetooth usage affect my other Bluetooth accessories?

MySJ Trace does not affect the use or performance of other Bluetooth accessories like wireless speakers, wireless earphones or headphones, or smartwatches.

17. Why must I allow location permission for the Android version?

Android requires location permission to be granted for any app to access Bluetooth features. However, geolocation data will not be collected.

For iOS, only the Bluetooth function needs to be enabled.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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MySejahtera with MySJ Trace now available for Android + iOS!

The new MySejahtera with support for MySJ Trace is now available for all Android and iOS devices!

Here is what you need to know!

 

MySJ Trace : A New MySejahtera Feature!

MySJ Trace is a new MySejahtera feature, which allows for more accurate contact tracing using Bluetooth technology. It also removes the need to manually check out from the locations you checked in earlier.

Once enabled, your phone will automatically communicate with other phones that have MySJ Trace enabled as well, to determine the distance and length of contact. This eliminates the need to manually check-out.

This allows Malaysia Ministry of Health (KKM) to more accurately determine if you are a close contact of a COVID-19 positive person.

Obviously, this feature only works if everyone has MySJ Trace enabled, so its effectiveness will depend greatly on how many people activate it.

Read more : What You Need To Know About The New MySJ Trace Feature!
Read more : Can The Government Use MySJ Trace To Track You 24/7?

 

MySejahtera with MySJ Trace : Now Available For Android + iOS!

MySJ Trace is currently available only in MySejahtera version 1.1.3 and above.

It was first introduced in MySejahtera version 1.1.3 which is available only from the HUAWEI AppGallery

But on 25 December 2021, it was also introduced in MySejahtera version 1.1.4 in the Google Play Store, so all Android users will have access to it.

On 30 December 2021, it was finally introduced in MySejahtera version 1.1.4 in the Apple App Store, for both iPhone and iPad!

Read more : How To Enable + Disable MySJ Trace In MySejahtera!

 

MySJ Trace : How To Enable It In MySejahtera?

MySJ Trace is (currently) NOT mandatory and is an opt-in feature, so you actually have to manually enable it, if you want to participate.

Step 1 : Update to the MySejahtera version that has MySJ Trace.

Step 2 : Open MySejahtera, and you will see a black MySJ Trace section in the default Check-in screen.

Step 3 : Tap on Setup MySJ Trace to begin the setup process.

Step 4 : Tap on the Start button in the initial explainer screen.

Step 5 : Tap the I agree button to consent to give your “interaction information” for the past 14 days to the Malaysia Ministry of Health for “contact tracing purposes”.

Step 6 : In the App Permissions screen, tap on the Allow button.

Step 7 : First, you will be asked to allow MySejahtera to access your smartphone’s location. Tap on While using the app.

Step 8 : Next, you will be asked to allow MySejahtera to detect your location all the time. Tap on Allow all the time.

Step 9 : Now, you will be asked to enable Bluetooth, if it is not already enabled.

Step 10 : Once all necessary permissions have been enabled, just tap on the Close button.

That’s it! You have now activated MySJ Trace in MySejahtera.

If at any time you do not wish to temporarily deactivate it, you can simply disable Bluetooth, and turn Bluetooth back on again when you need it.

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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New MySJ Trace Feature : What You Need To Know!

MySejahtera has a new feature called MySJ Trace, which logs your close contacts for more accurate contact tracing.

Here is what you need to know about the new MySejahtera feature!

 

MySJ Trace : New Tracking Feature In MySejahtera

Currently, MySejahtera relies on manual logging in at various entry points, which results in many false positives and false negatives.

  • false positive : you wrongly get identified as a close or casual contact
  • false negative : you are not flagged as a close contact, even when you come into close proximity with a COVID-19 positive person

To eliminate those errors, MySejahtera is introducing a new and more accurate contact tracing feature called MySJ Trace.

Similar to Singapore’s TraceTogether app, MySJ Trace uses Bluetooth technology to more accurately determine your proximity to other people, so MySejahtera can better determine if you are a close contact, or not.

It also removes the need to manually check out from the locations you checked in earlier.

Read more : Can The Government Use MySJ Trace To Track You 24/7?

 

MySejahtera with MySJ Trace : Now Available For Android!

MySJ Trace is currently available only in MySejahtera version 1.1.3 and above.

It was first introduced in MySejahtera version 1.1.3 which is available only from the HUAWEI AppGallery

But on 25 December 2021, it was also introduced in MySejahtera version 1.1.4 in the Google Play Store, so all Android users will have access to it.

As of 28 December 2021, it is still NOT available in the Apple App Store. Version 1.0.49 in the Apple App Store does NOT support this feature.

Read more : MySejahtera with MySJ Trace Now Available For Android!

 

MySJ Trace : How To Enable It?

MySJ Trace is (currently) NOT mandatory and is an opt-in feature, so you actually have to manually enable it, if you want to participate.

Step 1 : Update to the MySejahtera version that has MySJ Trace.

Step 2 : Open MySejahtera, and you will see a black MySJ Trace section in the default Check-in screen.

Step 3 : Tap on Setup MySJ Trace to begin the setup process.

Step 4 : Tap on the Start button in the initial explainer screen.

Step 5 : Tap the I agree button to consent to give your “interaction information” for the past 14 days to the Malaysia Ministry of Health for “contact tracing purposes”.

Step 6 : In the App Permissions screen, tap on the Allow button.

Step 7 : First, you will be asked to allow MySejahtera to access your smartphone’s location. Tap on While using the app.

Step 8 : Next, you will be asked to allow MySejahtera to detect your location all the time. Tap on Allow all the time.

Step 9 : Now, you will be asked to enable Bluetooth, if it is not already enabled.

Step 10 : Once all necessary permissions have been enabled, just tap on the Close button.

That’s it! You have now activated MySJ Trace in MySejahtera.

If at any time you do not wish to participate, you can simply disable the permissions, and/or reinstall MySejahtera.

 

MySJ Trace : Frequently Asked Questions

Here are the official answers to the MySJ frequently-asked questions (FAQ):

1. What is MySJ Trace?

MySJ Trace is a contact tracing application developed by the Government of Malaysia.

It adopts a community-driven approach where participating devices exchange proximity information whenever an app detects another device with MySJ Trace app installed.

This application allows the identification of people who were in close proximity to COVID-19 infected individual

2. What is the difference between MySJ Trace and MySejahtera?

MySejahtera & MySJ Trace are used by the Ministry of Health (MOH) to help manage the COVID-19 pandemic in Malaysia.

MySejahtera allows users to perform quick health-self assessment and for the Ministry of Health (MOH) to monitor users’ health condition and take immediate actions in providing treatments.

Meanwhile, MySJ Trace further complements MySejahtera by detecting and tracing the individuals who are in close contact with the COVID-19 positive patients.

Read more : Can The Government Use MySJ Trace To Track You 24/7?

3. Who developed MySJ Trace?

MySJ Trace was developed through a strategic cooperation between government agencies of Malaysia :

  • Ministry of Science, Technology and Innovation (MOSTI)
  • Ministry of Health (KKM)
  • Administrative Modernisation and Management Planning Unit (MAMPU)
  • Malaysian Institute of Microelectronic Systems (MIMOS)

4. Who are the users of MySJ Trace?

All Malaysian citizens and residents of Malaysia.

5. Where can I download MySJ Trace?

Users only need to update the MySejahtera application to the latest version.

6. How does MySJ Trace function?

MySJ Trace enables participating devices to exchange proximity information whenever the app detects another device with the same app installed. Data collected will be stored and processed only by the MOH officers.

When a user is identified to be COVID-19 positive, the user will initiate a process to upload the data from the user’s smartphone to a secured database managed by the MOH.

7. What is contact tracing?

Contact tracing is an identification process of individuals who may have come into close contact with an infected COVID-19 patient.

It enables the MOH to further trace and contact the individuals and organize a follow-up action.

8. If I have been identified as a close contact, how will I be contacted?

The user will receive an SMS, and a notification in the MySejahtera app.

9. What data are collected by MySJ Trace?

Only these data are collected :

  • Unique User ID (UUID) that is created by the MySejahtera app.
  • Operating system version (Android or iOS)
  • Time of contact
  • Received Signal Strength Indicator (RSSI)

10. Are my personal information that is stored in the app safe?

MySejahtera and MySJ Trace are owned and operated entirely by the Malaysian government. The government guarantees that all information collected and used in the app comply with the information security standards of the government of Malaysia.

11. Does MySJ Trace require Internet connectivity after activation?

Yes, Internet connectivity is required when you first update the MySejahtera app, and during the data uploading process.

12. What devices support MySJ Trace?

MySJ Trace is supported by smartphones that use the Android or iOS operating systems :

  • Android : Version 8.0 and above
    – Non-sleep mode must be set, so MySJ Trace will remain active in both foreground and background modes.
  • iOS : Version 10 and above
    – The phone must be active at all times while the app needs to be in the foreground mode.

13. Must Bluetooth be activated at all times?

Yes, Bluetooth must be activated at all times for MySJ Trace to work properly.

14. Will Bluetooth usage cause high battery usage?

Unlike using Bluetooth to stream music or to a wireless headphone continuously, MySJ Trace uses Bluetooth to only transmit its presence periodically. As such, it uses significantly less power.

15. Will the app use significant battery power if MySJ Trace is left running all the time?

MySJ Trace uses Bluetooth Low Energy (BLE) to minimise battery usage. Therefore, the app does not use significant amounts of battery power to collect persistent contact tracing information.

16. Will MySJ Trace Bluetooth usage affect my other Bluetooth accessories?

MySJ Trace does not affect the use or performance of other Bluetooth accessories like wireless speakers, wireless earphones or headphones, or smartwatches.

17. Why must I allow location permission for the Android version?

Android requires location permission to be granted for any app to access Bluetooth features. However, geolocation data will not be collected.

For iOS, only the Bluetooth function needs to be enabled.

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Get FREE Sinovac Booster Dose Using Selangkah!

The Selangor state government is offering FREE Sinovac vaccine booster doses under the Selvax programme!

Here is what you need to know about the free Sinovac booster dose using the Selangkah app!

Updated @ 2021-12-15 : Added the latest info, including a warning about rescheduling of appointments!

 

Sinovac Booster By Selvax : FREE For Selangor Residents

On 8 December 2021, the Selangor state government started offering FREE Sinovac booster doses under the Selvax programme.

These Sinovac booster doses are being administered at Selcare clinics and The KL Clinic branches all across Kuala Lumpur and Selangor, at no cost to residents.

Note : On 15 December, the Selangkah team announced that they are rescheduling the booster dose appointments.

So please check your Selangkah app one day before the appointment, to see if there has been a change in the time slot.

Please go only at your appointed time, to avoid creating an unnecessary queue. And please make sure you maintain COVID-19 precautions at all times.

 

Sinovac Booster Dose : How To Get It FREE On Selangkah App!

This free Sinovac booster dose offer is open to all Selangor residents who received two Sinovac doses earlier, even those who did not receive them under the Selvax programme.

However, only 157,000 Sinovac vaccine doses will be available as booster shots, which could explain the long queues on the first day.

Earlier, you had to call up each clinic to arrange for an appointment. That has been superseded by registration through the updated Selangkah app using this method :

Step 1 : Install and open the Selangkah app.

Step 2 : In the main screen of the Selangkah app, tap on Selvax > Self Booking > Booster Dose.

Step 3 : Key in your personal information.

Step 4 : Verify the application using the OTP code.

Step 5 : Select the location and date of your preferred vaccination appointment

Step 6 : Key in the Voucher Code (see below) before you “check out”.

Step 7 : Bring the receipt for your appointment.

Please do NOT queue up like what happened earlier!

Here is a list of available clinics and Voucher Codes :

Selcare Clinic Section 13, Shah Alam : SCSAS

Selcare Clinic Skypark Subang : SCSSS

Selcare Clinic USJ Sentral : SCUSJ

Selcare Clinic Puchong : SCPPS

Selcare Clinic Sentosa : SCSKS

The KL Clinic, Rohas Perks : TKCRP

The KL Clinic, Menara Hap Seng 2 : TKCHS

The KL Clinic, Menara Olympia : TKCMO

The KL Clinic, Menara Worldwide : TKCMW

The KL Clinic, Sri Ramp : TKCSR

The KL Clinic, UBN Tower : TKCUBN

Sinovac booster dose vaccinations will be carried out at these clinics from 9 AM until 5 PM, from Monday to Friday only.

 

Free Sinovac Booster Dose By Selvax : Good Intentions, Terrible Idea

While I am cognisant of the Selangor state government’s good intentions, I frankly believe that this is a terrible idea.

I would HIGHLY RECOMMEND that those who received two doses of the Sinovac vaccine get the Pfizer or AstraZeneca vaccine as a booster dose instead.

The Sinovac CoronaVac has always been the least efficacious COVID-19 vaccine to be approved – at just over 50%.

On top of that, the recent RECoVaM study showed that the Sinovac vaccine’s protection against COVID-19 infections and hospitalisation drops dramatically after just 2 months!

That’s why CITF-B strongly recommended that Sinovac recipients take the Pfizer or AstraZeneca booster, and NOT a third dose of Sinovac.

In fact, Singapore considers people who took THREE doses of the Sinovac vaccine to be equivalent to those who took TWO doses of Pfizer / Moderna / AstraZeneca. It’s THAT bad.

Read more : Official CITF-B Booster Dose Recommendations!
Read more : Sinovac Vaccine Efficacy Rapidly Drops After 2 Months!

Heterologous vaccination (mixing of vaccines) has already been tested in many countries and PROVEN to be safe and even more effective.

The only medical reason to take a third dose of the Sinovac vaccine is if you had an earlier allergic reaction to the Pfizer vaccine, and there is no better alternative available.

Malaysia is offering the AstraZeneca vaccine as an alternative to the Pfizer vaccine, and it is a far SUPERIOR vaccine to Sinovac. So if the Pfizer vaccine scares you too much (thank you, fake news!), then get the AstraZeneca vaccine instead.

I have personally advised all of my family and friends NOT to take the third dose of the Sinovac vaccine, and opt instead for the Pfizer or AstraZeneca vaccine for their booster dose.

The choice is yours. But please make that choice based on hard facts, and not fake news.

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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PDRM + JPJ Traffic Offences : How To Get 80% Discount?

The Royal Malaysia Police (PDRM) and the Road Transport Department (JPJ) just announced the latest details of their 4-day traffic offence discount programme!

Now you can actually skip the queue, and pay for your traffic offences with up to 80% discount online!

 

Discount For Traffic Offences : What Was Announced Earlier

It was announced earlier that the Royal Malaysia Police (PDRM) and the Road Transport Department (JPJ) would be offering massive discounts on traffic offences over four days at the KL Convention Centre (KLCC).

  • 80% discount for traffic summonses within Kuala Lumpur and Putrajaya
  • 70% discount for traffic summonses outside Kuala Lumpur and Putrajaya

That immediately led to criticism that the tiered discounts is discriminatory. A common refrain -why are people in KL and Putrajaya getting more discount than those from other states?

They also announced that these discounts would only be valid at the KLCC payment counters. That was roundly criticised as it would mean people gathering and queuing for hours – a big risk during the COVID-19 pandemic.

 

PDRM + JPJ Traffic Offences : How To Get 80% Discount?

Just before the offer kicked off, PDRM and JPJ issued press releases (JPJ) making changes to the traffic offence discount programme :

Discount Now Up To 80%

PDRM and JPJ announced that they will offer up to 80% discount on traffic summonses, with a minimum of RM30.

There is no longer any reference to a 70% discount for traffic summonses outside KL and Putrajaya.

Discount Programme Runs For 4 Days

The PDRM and JPJ traffic summons discount programme will run for 4 days – from 9 until 12 December 2021.

You Don’t Have To Pay At KLCC!

PDRM will now allow you to pay for your compound at multiple venues, and even online!

  • PDRM Payment Counters @ KLCC
  • Summon Payment Counters at Police District Headquarters
  • Summon Payment Counters at Police Contingent Headquarters
  • MyBAYAR Saman online portal or app

JPJ will similarly allow you to pay for your compound at multiple venues, and even online!

Discounts Do NOT Apply To All Traffic Offences

The discounts being offered do NOT apply to all traffic offences. Here is a list of traffic offences that will not be reduced under this programme :

  • Causing accidents
  • Overtaking another vehicle dangerously
  • Driving on the emergency lane
  • Not obeying traffic lights
  • Overtaking across double lines
  • Non-compoundable offences
  • Offences involving heavy vehicles
  • Modification of vehicle exhausts
  • Cases registered at the courts
  • Arrest warrants that have not resulted in Discharge Not Amounting To Acquittal (DNAA)

PDRM + JPJ Advised Public To Pay Compounds Online!

Instead of requiring people to queue up at the KL Convention Centre, PDRM and JPJ now advise the public to pay their compounds online instead.

They also called on those who wish to pay their compounds physically, to obey COVID-19 precautions and SOP.

 

How To Pay PDRM / JPJ Traffic Offences Online?

PDRM

Instead of queuing up at the police headquarters, you should use the online MyBayar Saman portal or app :

The PDRM launched MyBayar Saman as an alternative payment option, instead of paying over-the-counter, or using private collecting agents like MyEG.

This would also save the public money as MyBayar Saman is FREE, and does not collect service charges. They can also pay their fines at their convenience, without wasting time queuing to pay.

JPJ

Instead of queuing up at JPJ offices, you should use their online mySIKAP online portal.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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MySejahtera : How To Clear App Cache To Resolve Problems!

If you face problems in MySejahtera, clearing its App Cache is a quick way to resolve them.

Here is our step-by-step guide on how to clear the MySejahtera App Cache!

 

Why You Need To Clear MySejahtera App Cache

MySejahtera has improved greatly since it was first launched, but many users still complain of various bugs and problems.

For example, your vaccination status may not appear correctly. Many people have also reported that they were unable to generate and/or download their COVID-19 vaccination certificate.

The most common solution to this problem is to delete and reinstall MySejahtera. But before you do that, you can actually try to clear its App Cache.

 

How To Clear MySejahtera App Cache : Video Guide

Here is our video guide on how to clear the MySejahtera App Cache on Android smartphones.

Unfortunately, there is no such option for the iPhone.

 

How To Clear MySejahtera App Cache : Pictorial Guide

For those who prefer a pictorial guide, here is our step-by-step guide on how to clear the MySejahtera app cache.

Step 1 : Look for Settings in your Android smartphone.

Step 2 : Scroll down the list of available settings, and tap on Apps.

Step 3 : Tap on the Search icon on the upper right corner of Apps.

Step 4 : Type “mysejahtera” and when it appears, tap on MySejahtera.

Step 5 : Scroll down and tap on the Storage option.

Step 6 : In the MySejahtera Storage page, tap on the Clear cache option at the bottom.

Warning : Do NOT tap on Clear data, as that would wipe out your login data. It will be like you deleted and reinstalled MySejahtera.

But if you did it anyway, don’t worry. Your other MySejahtera data is still safely stored in the cloud. You just need to log into MySejahtera again.

That’s it! That clears the MySejahtera app cache! Simple enough, isn’t it?

You can now log into MySejahtera to see if that resolves your problem.

Bonus Step : Delete App Data Too!

If it still did NOT resolve your problem, you can repeat the steps above, and tap on Clear data instead of just tapping on Clear cache.

But be warned that this step will wipe out your login data, so you will need to log into MySejahtera after this. It will be similar to deleting and reinstalling MySejahtera.

Don’t forget to SHARE this guide with your friends!

 

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Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Fix WRONG HSO + PUS Status In MySejahtera!

MySejahtera WRONGLY issued Home Surveillance Orders (HSO) and Person Under Surveillance (PUS) status, causing chaos for users.

Fortunately, that has been fixed, but here was what you can do if your HSO / PUS status persists…

 

Chaos As MySejahtera WRONGLY Issued HSO + PUS Status!

Overnight, MySejahtera suddenly issued people with Home Surveillance Orders (HSO) and/or gave them Person Under Surveillance (PUS) status.

This was a BIG PROBLEM because those who received them would be BARRED from leaving their homes. And if they have a flight scheduled that day, they would be barred from flying.

Many people who received them expressed their shock online, especially when they did not travel recently.

Lokidesu, for example, said that he received a notification at 2 AM this morning that he is now a Person Under Surveillance (PUS) even though he never went out :

I’m only staying at home all the time,then suddenly today I receive a notification saying my status is now “Person Under Surveillance (PUS)”. For my history,I have not even go out anywhere within 14 days, please check into this. Timestamp screenshot: 7 Nov 2021 2am

Another MySejahtera user, Yen, wondered how she was labelled as a PUS and received a Home Surveillance Order at 4 AM in the morning, even though she had no history of travelling or close contacts.

Hi, I have no history of travelling overseas, no close contact, no positive covid, but suddenly I was labeled as a person under surveillance (PUS) which require 14 days quarantine. Please follow up and fix ASAP as this is not correct!

 

Good News : MySejahtera HSO + PUS Bug Fixed!

Fortunately, the MySejahtera team managed to get the bug fixed, which they announced at 8:49 AM.

The incorrect Home Surveillance Orders and Person Under Surveillance status were all rescinded.

Good morning everyone – we apologise for the error on our part which allowed random users’ to be given HSOs/PUS status.

We have fixed the root cause which allowed this to happen. All incorrect HSOs have been deleted, and incorrect PUS status reverted.

 

What If Your MySejahtera Still Shows Incorrect HSO / PUS?

In the event that your MySejahtera app still shows the incorrect HSO or PUS notification, here are some steps you can try :

Option 1 : Log Into MySejahtera Again

The easiest thing you can try is to log off MySejahtera, and log back in again.

  • Go to the MySejahtera main page
  • Tap on Profile
  • Tap on the Menu option on the upper right corner
  • Select Logout
  • Open MySejahtera and log back in

Option 2 : Clear MySejahtera App Cache

If you know how to clear the MySejahtera app cache, you can try that too :

  • Go to your phone Settings > Apps
  • Look for MySejahtera
  • Clear the MySejahtera app cache
  • Run MySejahtera again

Option 3 : Reinstall MySejahtera

If you don’t know how to clear the app cache, it will be simpler to just reinstall MySejahtera :

  • Delete MySejahtera from your phone (don’t worry – your data is safe)
  • Reinstall MySejahtera from App Store / Play Store
  • Open MySejahtera and log back in

Option 4 : Ask To Redo Health Assessment

The last option you can try is to ask to redo your health assessment using Helpdesk

  • Go to the MySejahtera main page
  • Tap on Helpdesk
  • Tap Start > K > A > A > B
  • Write a short message saying that you received an incorrect HSO / PUS status, and tap Next
  • Key in your email address and press Submit

You should get a notification to redo your health assessment within an hour.

 

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Support my work through a bank transfer /  PayPal / credit card!

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Delete + Migrate Vaccine Dependent In MySejahtera?

Now that we will all need to show our digital vaccination certificate, find out how to DELETE and/or MIGRATE your vaccine dependent in MySejahtera!

 

MySejahtera : Why Delete + Migrate Vaccine Dependent?

I earlier taught you how to add a vaccine dependent to your MySejahtera account, allowing you to help another person to sign up for vaccination, if he/she does not have MySejahtera.

However, you will probably want to remove or migrate your vaccine dependents to their own MySejahtera accounts, so they can show their own digital vaccination certificate.

Deleting a vaccine dependent is easy, but migrating is another question altogether – will you lose your COVID-19 vaccine registration?

 

MySejahtera : How To Delete + Migrate Vaccine Dependent?

Technically, all vaccine registrations are tied to the person’s MyKad or passport number.

So once you registered a person for vaccination, that application remains in the system, even if you delete him/her as a vaccine dependent.

Thanks to one of our readers, Jerzy Awei, we have now the confirmed steps on how to safely migrate your vaccine dependents to their own MySejahtera accounts.

Here is our video on how to do just that!

For those who simply need to know how to delete a vaccine dependent, please skip straight to Part 2.

Part 1 : Register New MySejahtera Account For Vaccine Dependent

This part is only necessary if you want to migrate your vaccine dependent to his/her own MySejahtera account.

  1. Download and install MySejahtera from these app stores into your dependent’s smartphone :
    Google Play Store
    Apple App Store
    HUAWEI App Gallery
    GAMMA
  2. Open MySejahtera and tap on Register Here.
  3. Key in your dependent’s mobile number or email address (Note : this will become be your dependent’s MySJ ID).
  4. MySejahtera will send your dependent’s mobile number or email address an OTP (One Time Pin).
    Key that in, and tap Send, to verify your dependent’s registration.
  5. Key in your dependent’s personal details.
  6. Set a password for your dependent and tap Confirm.

That’s it! You have successfully set up MySejahtera for your dependent!

Part 2 : Deleting Vaccine Dependent From MySejahtera Account

  1. Open MySejahtera in your smartphone.
  2. Tap on the Close button on the upper right corner of the default Check-in screen.
  3. You should see the MySejahtera main screen, with the COVID-19 Vaccination option.
  4. Tap on the COVID-19 Vaccination option.

  1. Tap on the second option – Add Vaccine Dependent.

  1. You will be shown a screen with your registered dependents.
  2. To delete the vaccine dependent, simply tap on the Remove vaccine dependent link.

Part 3 : Updating Dependent MySejahtera

  1. Open MySejahtera in your dependent’s smartphone.
  2. Tap on the Close button on the upper right corner of the default Check-in screen.
  3. You should see the MySejahtera main screen, with the COVID-19 Vaccination option.
  4. Tap on the COVID-19 Vaccination option.

  1. Select Vaccine for [your dependent’s name]

  1. You will be asked to verify your dependent’s Name, IC / Passport No and MySJ ID. Tap Confirm if they are correct.

  1. Skip the vaccine registration process (unless you need to update it).
  2. Go back and tap on the Vaccine for [your dependent’s name] again.

  1. Your dependent’s vaccine appointment should now be visible!
    If your dependent is vaccinated, then you should be able to view his / her COVID-19 vaccination digital certificate.

I hope you found this guide useful.

Please don’t forget to SHARE this out with your family and friends, so they will also know how to delete and migrate their vaccine dependents!

 

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Vaccine Exemption Certificate In Malaysia : How To Get One?

Find out how to get a COVID-19 vaccine exemption in Malaysia, with a digital certificate in MySejahtera!

 

Vaccine Exemption Certificate In Malaysia : What Is It?

Everyone who gets vaccinated in Malaysia receives a MySejahtera digital COVID-19 vaccination certificate, as well as a physical vaccination card.

They are both accepted as proof of your vaccination, but the digital COVID-19 vaccination certificate is definitely much more convenient to use.

But what about those who cannot get vaccinated? They can’t get the vaccine, and won’t be able to freely work or travel.

Fortunately, there is a solution – a digital vaccine exemption certificate in MySejahtera, granting them the same privileges as those who are fully-vaccinated.

 

Vaccine Exemption Certificate In Malaysia : How To Get One?

First, it must be pointed out that the vaccine exemption certificate will only be issued to those who cannot be vaccinated due to medical issues.

It will not be issued to those who choose not to be vaccinated out of personal conviction, philosophical or religious reasons.

Hence, it requires a pre-vaccination assessment to be conducted by a medical professional at a private hospital or a government clinic / hospital.

Read more : Is COVID-19 Vaccine Useless Against Delta Variant?

Here are the steps you need to take to obtain the vaccine exemption certificate :

  1. Obtain a Pre-Vaccination Assessment Slip from any of these medical professionals :
    a) your treating medical professional at a private hospital,
    b) a family medicine specialist at a government clinic, or
    c) a treating specialist / medical officer at a specialist government hospital
  2. Submit the Pre-Vaccination Assessment Slip to the nearest District Health Office (PKD).
  3. Your application will be processed within 7 days.

You can use this Malaysia Ministry of Health (KKM) directory to locate the nearest District Health Office (PKD).

Once it’s been verified that you have an absolute contraindication to any of the approved COVID-19 vaccine, you will receive the COVID-19 vaccine exemption digital certificate in MySejahtera.

This will grant you the same privileges as those who are fully-vaccinated.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

Recommended Reading

Go Back To > Health | SoftwareTech ARP

 

Support Tech ARP!

Please support us by visiting our sponsors, participating in the Tech ARP Forums, or donating to our fund. Thank you!