Tag Archives: Microsoft SharePoint

Why Microsoft Teams Suffered Such A Massive Outage!

Microsoft Teams has finally been restored after suffering a massive outage that lasted many hours!

Here was what happened…

 

Microsoft Teams Suffers Massive Outage!

On Wednesday, 20 July 2022, thousands of users were unable to access Microsoft Teams, and it continued into Thursdays, 21 July 2022.

This was a big problem, because Teams had become an integral part of daily operations for many businesses that had adapted to a hybrid work pattern during the COVID-19 pandemic.

Microsoft Teams users relied on the service to organise their workflow and communicate internally like making calls and messaging each other.

The MS Teams problem also affected other services downstream, with some users reporting issues with Microsoft Office 365 as well.

Microsoft acknowledged the downstream impact to multiple Office 365 services with Teams integration, like Microsoft Word, Office Online and SharePoint Online.

 

Why Microsoft Teams Suffered Such A Massive Outage!

After 1.5 hours after Teams went down, Microsoft announced that they found the root cause – “a recent deployment contained a broken connection to an internal storage device, which result in impact“.

That’s tech-speak for “we installed a system upgrade that pointed to a storage device that does not exist, so MS Teams stopped working“.

They quickly redirected traffic to “a healthy service to mitigate impact“, which have allowed unaffected users to continue using MS Teams, but it did not seem to help those who lost access.

Although they identified the root cause, restoration appears to be taking time. Two hours later, they could only report that “Microsoft Teams functionality is beginning to recover“, which they repeated two hours later.

In the meantime, affected MS Teams users are creatively expressing their “frustration” on social media…

Update @ 3:56 PM (GMT+8) : The Microsoft 365 team announced that Teams availability has “mostly recovered“, but “a few service features” still required attention.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

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The Adobe Sign & Microsoft Teams Partnership Details

Sept 8, 2017 Adobe (NASD “ADBE”) and Microsoft Corp. (Nasdaq “MSFT”) are expanding their strategic alliance to cover Adobe Sign and Microsoft Teams to increase workforce productivity and drive more efficient business processes.

Beginning today, Adobe Sign is now Microsoft’s preferred e-signature solution across the company’s portfolio, including the 100 million monthly commercial active users of Microsoft Office 365. In addition, Microsoft Teams is now the preferred collaboration service for Adobe Creative Cloud, Document Cloud and Experience Cloud.

Adobe will also make Microsoft Azure its preferred cloud platform for Adobe Sign. In addition to the partnership announced today, the companies will explore opportunities to continue collaborating on artificial intelligence, analytics and intelligent document automation, taking productivity in the cloud to the next level.

“Adobe and Microsoft are working together to redefine what the modern enterprise experience looks like with collaboration, identity, data and intelligence at the core,” said Abhay Parasnis, chief technology officer, Adobe. “Together we will develop integrated cloud services with best-in-class solutions like Adobe Sign and Office 365 that help businesses digitally transform while delivering great experiences to their customers.”

“Together with Adobe, we’re committed to fostering creativity and a culture of teamwork for our shared customers, so they can unlock the opportunities of today’s rapidly evolving workplace,” said Peggy Johnson, executive vice president, Business Development, Microsoft. “We’re thrilled that our partnership with Adobe has now grown to span our three clouds —Microsoft Azure, Office 365 and Dynamics 365 — providing customers with the powerful integrations they need to navigate digital transformation.”

 

The Adobe Sign & Microsoft Teams Partnership Details

The first integrations resulting from this partnership are expected to be available to customers in the coming weeks:

  • Integration between Microsoft Office 365 and Adobe Sign will deliver fast, secure electronic signing across Office 365, including Microsoft Word, Microsoft PowerPoint and Microsoft Outlook, so that signing documents electronically, on any device, can become an everyday experience.
  • Adobe Creative Cloud and Adobe Stock integration with Microsoft Teams will give Adobe’s creative customers access to a world-class collaboration workspace that speeds up creative feedback, iteration and decision-making. Microsoft Teams integration will expand to Adobe Experience Cloud in the future.
  • Adobe Sign integration with Microsoft Teams will accelerate electronic agreement creation, approval and signature processes across teams. The Adobe Sign app in Microsoft Teams includes a tab to send documents for signature and a bot that allows team members to manage and track documents.
  • Adobe Sign integration with Microsoft Flow will allow users to build end-to-end digital workflows by adding Adobe Sign to any Microsoft Flow process. In the coming months, organizations will benefit from Flow integration with other Microsoft applications such as SharePoint, Dynamics and OneDrive.
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Availability

Adobe Sign for Microsoft Dynamics and Microsoft SharePoint is already available. New Adobe Sign integrations for Microsoft Teams, Microsoft Flow, Microsoft Word, Microsoft PowerPoint and Microsoft Outlook are expected to be available in the coming weeks.

Adobe Creative Cloud integration with Microsoft Teams is also expected to be available in the coming weeks with Experience Cloud integrations to follow.

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