Tag Archives: Maybank

Maybank To Fully Migrate SMS OTP To Secure2u!

Maybank To Fully Migrate SMS OTP To Secure2u!

Maybank just officially announced that it will fully migrate from SMS OTP to Secure2u, as part of efforts to crack down on scams!

Here is what you need to know…

 

Maybank To Fully Migrate SMS OTP To Secure2u!

On 28 September 2022, Maybank officially announced that it will fully migrate from SMS OTP to Secure2u, as part of efforts to crack down on scams!

By June 2023, all online activities or transactions involving account opening, fund transfers and payments, as well as changes to personal information or account settings, will require Secure2u authentication.

This announcement came after Bank Negara Malaysia (BNM) ordered banks to migrate from the SMS OTP (One Time Password) to more secure authentication methods.

We remain highly committed in helping our customers to avoid being scammed by fraudsters.  This is done through existing security measures that are already in place and as we progressively rollout more measures that can help deter or minimise the likelihood of customers falling prey to financial scams.

We are also supportive of Bank Negara Malaysia’s announcement on 26 September 2022 in relation to the five measures to be adopted by banks in Malaysia to ensure higher standards of security, especially for Internet and mobile banking services.

The banking industry is committed to working together to combat financial scams which are increasingly prevalent in today’s digitalised environment.

– Dato’ Khairussaleh Ramli, Group President & CEO of Maybank

Read more : BNM Orders Banks To Stop Using SMS OTP To Fight Scams!

 

Details Of How Maybank Secure2u Will Replace SMS OTP

Secure2u isn’t new. It was introduced in April 2017 as a more secure way for Maybank customers to authorise Maybank2u and MAE transactions using Secure Verification (one-tap approval) and Secure Transaction activation codes (a 6-digit TAC number generated in the app), as an alternate to SMS OTP.

Maybank also revealed some details of how Secure2u will be enhanced as it replaces SMS OTP :

  • Only one Secure2u device will be allowed per account holder (customer) to minimise the possibility of compromise by a third party
  • Maybank will alert the customer by SMS, a push notification, and an email when Secure2u is registered on a new device.
  • In Q4 2022, Maybank will introduce a cooling-off period whenever customers enable Secure2u on a different device. This cooling-off period will give customers the opportunity to verify and report to the bank in case of any unauthorised Secure2u registration on a new device.

In addition to Secure2u, Maybank is heeding BNM’s call for tightened fraud detection rules and triggers, and has in place a call-back verification process to alert customers of suspicious transactions.

Read more : Maybank: New Secure2u Activations Only On MAE App

 

Maybank Advice On Fighting Scam

Maybank has a dedicated 24/7 hotline for customers to report financial scams at +603-5891-4744. Customers are advised to call the hotline immediately, as soon as they suspect that their banking details have been compromised, or whenever they notice suspicious transactions, so their bank accounts can be suspended swiftly.

Alternatively, customers can also contact the general Maybank Customer Care Hotline at 1-300-88-6688 to report scams / fraud, or to seek assistance in suspending their bank accounts.

Finally, here are some tips from Maybank on how to protect yourself while using online platforms:

  • Avoid installing/downloading apps/Android Package Kit (APK) files or clicking on suspicious links sent via chat messages such as SMS, WhatsApp, Messenger or other similar services.
  • Do not provide permission for any app to send or view your SMSes.
  • Do not ignore any warnings from your devices, especially when downloading or installing a new file.
  • Do not enter your banking details, especially username or password, in any suspicious apps or websites.
  • Always keep your antivirus software updated for constant protection.
  • Only download apps from the genuine app stores such as Apple App Store, Google Play Store or Huawei AppGallery and not from a link.
  • Be alert if you are being prompted to download a file that is not compatible with your device i.e.: iPhone/iPad device being asked to use an Android device to download a file.
  • Always look out for your online banking security image and phrase (i.e.: Maybank2u security image and phrase), to ensure the website and app are legitimate.
  • Do not root or jailbreak your device.
  • Update your mobile device’s operating system (OS) and apps regularly.

Finally, we must all remember to NEVER share with anyone (not even bank employees) details of our bank accounts.

Please SHARE this article and these tips with your family and friends!

 

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Maybank: New Secure2u Activations Only On MAE App

Maybank will only allow new Secure2u activations on their MAE app, instead of their Maybank2u app!

 

Maybank : New Secure2u Activations Only On MAE App

From 26 September 2022 onwards, Maybank will only allow new Secure2u activations on their MAE e-wallet app, instead of their Maybank2u banking app.

Secure2u is a mobile app-based authentication method for your banking transactions, which replaces the SMS TAC that is vulnerable to SIM swap attacks.

This change only affects new Secure2u activations. If you have already activated Secure2u on your Maybank2u banking app, then you can continue to use the Maybank2u app to approve your transactions as usual.

Maybank will also move two Amanah Saham National Berhad (ASNB) services from the Maybank2u app to the MAE app permanently, starting 7 October 2022.

  • View own and child’s account balance(s)
  • Make transfers to own account(s) via Favourites

This shifting of features is part of Maybank’s push to “encourage” its customers to switch to their MAE e-wallet app, and it plans to phase out the Maybank2u app eventually.

By moving customers to MAE, Maybank is hoping that they might start using its e-wallet feature, as well as reduce its need to develop and maintain two separate mobile apps.

 

12-Hour Activation Delay For Secure2u In MAE

To further strengthen the appeal of the MAE app, Maybank is going to boost the security of its Secure2u feature.

Starting 8 October 2022, the Secure2u feature in the MAE app will be enhanced with a 12-hour activation period to prevent unauthorised activations.

Those who activate Secure2u in MAE on a new device will need to wait at least 12 hours, before they can begin using the Secure2u feature to authenticate any transaction.

The idea is to give the account owner at least 12 hours to detect any potential fraudulent attempt to activate Secure2u on unauthorised devices.

 

How To Set Up Secure2u In MAE

Setting up Secure2u in the MAE app is straightforward :

  1. Install the MAE app from the Apple App Store, Google Play Store, or HUAWEI AppGallery.
  2. Launch the MAE app, and tap More.
  3. Tap on Settings at the top of the screen.
  4. Tap on Maybank2u and log into your Maybank account.
  5. Tap the toggle button next to Secure2u to enable it.
  6. Tap on Activate Now.
  7. Key in and confirm your mobile number.
  8. Maybank will send a One-Time Password (OTP) to you via SMS.
  9. Key in the OTP number and confirm your device name to authorise the change.

That’s it! Then you just need to use your MAE app (instead of SMS TAC) to authenticate your future banking transactions on Maybank.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Apple Pay Is Now Available In Malaysia!

Apple did not announce anything official, but Apple Pay is now available in Malaysia!

Here is what you need to know, and how you can start using Apple Pay in Malaysia!

 

Apple Pay Is Now Available In Malaysia!

Apple Pay was first launched way back in September 2014, together with the iPhone 6 and iPhone 6 Plus. However, its global availability was slow and some would say, tortuous.

For years, Apple fans in Malaysia have requested for Apple Pay to be introduced in Malaysia, and could only look at Singapore in envy, when Apple Pay was introduced there more than six years ago in April 2016!

But the wait is over! The steady drip of leaks has finally culminated in actual confirmation that yes, Apple Pay is now available in Malaysia!

Apple did not announce anything, but you can now add your debit / credit cards to Apple Pay and start using it in Malaysia!

This makes Malaysia only the second country in Southeast Asia to support Apple Pay. The first was Singapore in April 2016.

Malaysia is also only the 10th territory in Asia to support Apple Pay, after Australia, China, Hong Kong, Macau, Taiwan, Japan, Kazakhstan, New Zealand and Singapore.

 

What Banks Currently Support Apple Pay In Malaysia?

Right off the bat, I have to warn you that support for Apple Pay is still pretty limited in Malaysia, to just three banks as far as I can tell.

Banks In Malaysia That Support Apple Pay

You will be able to register debit and credit cards issued by these banks :

  • AmBank
  • Maybank
  • Standard Chartered Bank

Banks In Malaysia That Do Not Support Apple Pay

You won’t be able to add debit or credit cards from these banks :

  • CIMB
  • Citibank
  • UOB
  • OCBC

I will update this article as and when I find out what other banks in Malaysia support, or don’t support, Apple Pay.

Read more : How To Add MySJ Vaccine Certificate To Apple Wallet + Health

 

How To Register Apple Pay In Malaysia?

To help you register your debit / credit card with Apple Pay, here is my step-by-step guide :

Step 1 : Open the Wallet app in your iPhone.

Step 2 : Tap on the Add button to “Add a credit or debit card to get started using Apple Pay”.

Step 3 : In the next screen, tap on the Continue button.

Step 4 : You will now be asked to “scan” your debit / credit card using your iPhone camera, positioning it within the frame.

Step 5 : The Wallet app will try to pick up important details of your credit card like :

  • Name
  • Credit card number
  • Expiry date

If nothing happens, that means it cannot read the details off the card. Then you will need to tap on the Enter Card Details Manually option at the bottom.

Step 6 : Whether your card details are detected or not, verify the key card details required by Apple Pay :

  • Name
  • Card Number
  • Expiry Date
  • Security Code

If the detected details are wrong, edit them to make sure they match your debit / credit card.

Step 7 : You will need to key in the Security Code, which is a 3-digit or 4-digit CSC (Card Security Code) / CVV (Card Verification Value) / CVC (Card Verification Code) usually printed on the back of your debit / credit card.

Step 8 : If your credit card is not supported, you will get a pop-up message saying :

Your Issuer Does Not Yet Offer Support for This Card

Ask your issuer if they offer cards that support Apple Pay.

If your card is supported, you will see a list of Terms and Conditions. You will need to tap on Agree to continue.

Step 9 : The screen show details of your credit card while the Wallet app sets it up for Apple Pay. Just wait for a few seconds.

Step 10 : You will now be asked to verify your card for Apple Pay, usually through Text Message. Tap Next to continue with the verification process.

Step 11 : You will receive an SMS with a 6-digit One Time Password (OTP). You need to key that in within 2 minutes :

Card enrolment OTP for your digital wallet is XXXXXX. It will expire after 2 mins. If you have not performed this, please contact the bank.

Step 12 : Tap Next after keying in the OTP, and you should see the Card Activated notice.

That’s it! Your credit card is now ready for Apple Pay. When you open your Wallet, you should see that debit / credit card listed.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Maybank MAE + M2U Apps Running Again After Going Down!

Maybank just announced that their MAE and M2U mobile banking apps are now up and running, after going down for several hours!

Here is what you need to know…

 

Maybank MAE + M2U Mobile Apps Down!

On the morning of 25 July 2022, the MAE and M2U mobile apps went down, which Maybank confirmed.

As it so happened, both apps failed on the 25th of the month, which is when Malaysian civil servants and many other employees receive their pay.

That led to a lot of complaints, as people could not transfer the funds using the apps.

Fortunately, the Maybank website itself was operational, so users were advised to access the Maybank2U website using their web browser instead.

#MBBAlert Dear valued customers,

Kindly be informed that you may perform your banking services on Maybank2u web. We are currently experiencing intermittent slowness on our MAE and M2U MY apps.

Our sincere apologies for the inconvenience caused and we are working to resolve the matter as soon as possible. Thank you for your patience and continuous support.

Maybank did not reveal what was the reason both their M2U mobile banking app, and their MAE ewallet failed.

They finally resolved it several hours later, just before 2:30 PM.

#MBBAlert Dear valued customers,

Kindly be informed that all our services are back to normal and you may perform your banking transactions across our platforms.

Our sincere apologies for the inconvenience caused today. We thank you for your continued patience and support.

This isn’t the first time Maybank users had trouble with their banking services. On 17 January 2022, all of Maybank’s online and banking services went down!

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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MyDebit Cash Out : Banks To Charge 50 Sen Per Withdrawal!

Banks across Malaysia will start charging 50 sen for each MyDebit Cash Out withdrawal, starting 1 July 2022!

Here is what you need to know…

 

MyDebit Cash Out : Banks To Charge 50 Sen Per Withdrawal!

Effective 1 July 2022, banks across Malaysia will start charging 50 sen for each MyDebit Cash Out withdrawal.

Here are two notices that banks recently issued about this withdrawal fee :

Dear Valued Customers,

Effective 1 July 2022, MyDebit Cash Out fee of RM0.50 per transaction will be imposed at any MyDebit selected merchants/ retailers. MyDebit Cash Out Fee will be payable by the Cardholders.

The maximum limit for MyDebit Cash Out withdrawal is RM500.00 per transaction.

Thank You.

CIMB Bank and CIMB Islamic Bank Berhad

Dear Valued Cardholders,

Please be informed that MyDebit Cash Out Fee will be revised from RM0.00 to RM0.50 per cash out* transaction which will be payable by Cardholders. The revision will be effective 1 July 2022.

Please call our Customer Service at 03-5516 9988 for enquiries.

*Cash Out = Withdrawal of cash at MyDebit selected merchants/retailers.

Thank you.

 

MyDebit Cash Out : What Is It?

For those who are unfamiliar, MyDebit Cash Out is a feature of all ATM and debit cards in Malaysia, which allows you to withdraw cash at select merchants and retailers.

MyDebit Cash Out offers customers an easier way to withdraw cash from their bank accounts, without going to an ATM machine.

The RM 0.50 withdrawal fee only applies if you wish to withdraw cash using your debit card. It does not apply if you pay for your purchases using your debit card.

 

MyDebit Cash Out : Is It Worth Paying The Fee?

The MyDebit Cash Out fee will overwhelmingly affect lower income people, because they are the least able to travel to a bank branch to withdraw their money. They are also less likely to withdraw large amounts of cash at any one time.

So MyDebit Cash Out offers them a convenient way to withdraw money from their bank accounts, as and when they need cash. They will now need to pay for that convenience…

To be sure, the 50 sen fee is cheaper than the RM1 MEPS fee charged for interbank cash withdrawal at the ATM. However, you can only withdraw a maximum of RM500 per transaction through MyDebit Cash Out.

If you wish to withdraw more than RM1,000, it is cheaper to use an ATM from another bank, even if it incurs the MEPS fee.

Of course, if your bank has an ATM nearby, that is your best option – you get to withdraw your money for free!

Read more : MEPS Fee For ATM Cash Withdrawal Now In Effect!

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Crypto Boom Scam Alert : Fake Celebrity Endorsements!

Please watch out for the Crypto Boom scam involving fake celebrity endorsements, and warn your family and friends!

 

Crypto Boom Scam Alert : Fake Celebrity Endorsements!

You may have seen advertisements and posts on Facebook and Twitter, claiming that certain celebrities are sharing the secrets of their success.

Here is a recent example involving Jono Armstrong and Tony Fernandes. It’s an extremely long post, so feel free to skip to the next section for the facts!

NEWS THAT SENT SHOCKWAVES: Jono Armstrong And Tony Fernandes Partnership Is Shaking The Financial World And Big Banks Are Terrified

Big banks are loosing their chokehold of the financial markets. Malaysian citizens are from what private investment banks want off the market. Is it a real deal?

 

Crypto Boom : Yet Another Cryptocurrency Scam

Crypto Boom appears to be yet another “automated trading app”, claiming to use a trading robot to generate “daily ROI of up to 60%”.

Cryptocurrency is unregulated, and these cryptocurrency trading apps are of unknown provenance and ownership.

So unless proven otherwise, you should consider such cryptocurrency apps as SCAMS, including Crypto Boom for these reasons…

Fact #1 : That Malaysiakini Article Is Fake

There is no such Malaysiakini article. It’s completely FABRICATED. You can search Malaysiakini’s website if you don’t believe me.

The website it made to look like Malaysiakini, but does not have a Malaysiakini link, but an AWS cloud server link.

https://malaysia2022.s3.ap-south-1.amazonaws.com/MalaysiaJono.html

The Malaysia2022 website does not even exist. The only page on that server slice appears to be that MalaysiaJono.html page.

Fact #2 : Tony Fernandes Never Partnered With Jono Armstrong

As far as we can tell – Tony Fernandes has never met Jono Armstrong, much less partnered with him to bring Crypto Boom to Malaysia.

There was no such interview of Tony Fernandes and Jono Armstrong on Selamat Page Malaysia. Neither was there ever a threatening call by Farid Alias – the Group President and CEO of Maybank.

Fact #2 : Crypto Boom Is A Technology, Marketing + Advertising Service

While Crypto Boom claims to be an automated trading software that can give you “an average daily ROI of up to 60%“, their fine print states otherwise.

If you scroll down to the bottom of their official website, they clarified that they are merely a “technology, marketing and advertising service“.

They also clarified that they are “only used as a marketing tool by third party advertisers and brokers to receive more customers“.

Crypto Boom also warned, in their fine print, that when you sign up – “a broker is automatically assigned to you“, but that “it is your obligation to check if the Broker applies to all local rules and regulations“.

Crypto Boom is a software created by a development company and does not provide investment or brokerage services.

Crypto Boom does not gain or lose profits based on your trading results and operates as a technology, marketing and advertising service.

Crypto Boom does not operate as a financial services firm and is only used as a marketing tool by third party advertisers and brokers to receive more customers. When you signup to Crypto Boom a broker is automatically assigned to you.

It is your obligation to check if the Broker applies to all local rules and regulations and is regulated in your jurisdiction and is allowed to receive customers from your location. If you find out the Broker that was assigned to you is not duly regulated in your jurisdiction please contact us using the support menu in the software.

Fact #3 : No Celebrity Has Endorsed Crypto Boom

You may see other variants of this fake news, localised to the media in your country, with different celebrities endorsing Crypto Boom.

The truth is – no celebrity or business person of any note has ever publicly endorsed Crypto Boom.

If you do a quick online search, you will note that those celebrities have never mentioned Crypto Boom, much less endorsed it.

The fake story claims that Crypto Boom is backed by Richard Branson, Elon Musk and Bill Gates among others, but Crypto Boom themselves admitted that all those “rumours” are false.

The picture of Richard Branson and Bill Gates that was used in the fake Crypto Boom article was not taken at CES 2022. It was taken at the Grand Challenges Annual Meeting, in London on 26 October 2016.

This is the same kind of fake celebrity endorsements that drive the marketing campaigns of other cryptocurrency scams like Bitcoin Revolution.

Read more : Bitcoin Revolution Fake Celebrity Endorsements Exposed!

Fact #4 : SEC Warned About Such Scams

Many financial regulatory agencies like the SEC are warning investors and the public about fraudulent digital asset and “crypto” trading websites.

There have been many cases of people getting defrauded by such “get rich quick” schemes, including pump-and-dump and rug pull scams.

The SEC’s Office of Investor Education and Advocacy (OIEA) and the Commodity Futures Trading Commission’s Office of Customer Education and Outreach (CFTC) warn investors to scrutinize investment opportunities through websites purporting to operate advisory and trading businesses related to digital assets. These websites often contain “red flags” of fraud including claims of high guaranteed returns and promises that the investments carry little or even no risk.

SEC and CFTC staff have recently observed investment scams where fraudsters tout digital asset or “cryptocurrency” advisory and trading businesses. In some cases, the fraudsters claim to invest customers’ funds in proprietary crypto trading systems or in “mining” farms. The fraudsters promise high guaranteed returns (for example, 20-50%) with little or no risk.

After the investors make an investment, typically using a digital asset such as Bitcoin, the fraudsters in some cases stop communicating with the investors altogether. These fraudsters can quickly send your money overseas, with little chance of you being able to get it back. Sometimes the fraudsters direct investors to pay additional costs (such as purported taxes) to withdraw fake “profits” earned from the investment. This is an example of an advance fee fraud scam, where investors are asked to pay a bogus fee in advance of receiving proceeds, money, stock, or warrants.

If anyone tells you that their software or trading service will automatically generate you high ROI, without effort or risk, that’s a scam.

Anyone who develops such a magical system does not need you to invest – they would be keeping it to themselves, and making BILLIONS with no effort or risk.

Please help us fight against such scams – SHARE THIS FACT CHECK with your family and friends!

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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MEPS Fee For ATM Cash Withdrawal Now In Effect!

Please take note – all banks in Malaysia have reinstated the MEPS fee for ATM cash withdrawals!

Here is what you need to know!

 

MEPS Fee For ATM Cash Withdrawal Waived To Reduce Infection Risk

Bank Negera earlier announced that the MEPS fee for cash withdrawal across the country would be waived from 6 April 2020 until the end of the Movement Control Order (MCO / PKP).

This waiver was designed to reduce people’s movement, allowing them to withdraw cash from the nearest bank, rather than travelling to a specific bank.

It would also allow people to switch to ATMs from a different bank, if there is a queue at their bank; thus reducing the risk of infection.

 

MEPS Fee For ATM Cash Withdrawal Reinstated!

On 15 December 2021, banks in Malaysia announced that the MEPS fee of RM1 for each interbank cash withdrawal at the ATM will be reinstated, effective 1 February 2022.

The policy applies to all banks in Malaysia, which means you will no longer be able to withdraw cash from a different bank’s ATM for free.

Starting today – 1 February 2022, each interbank cash withdrawal will incur a MEPS fee of RM1.

Please note that the MEPS fee is only for INTERBANK cash withdrawal. It does NOT apply if you are withdrawing from the ATM’s bank itself.

For example, if you are using a Maybank ATM to withdraw cash from your UOB bank account, you will be charged that MEPS fee of RM1 per transaction. You will not be charged the fee, if you are using that Maybank ATM to withdraw cash from your Maybank account.

Below are three examples of the announcements.

Maybank

Kindly be informed that effective 1 February 2022, the ATM interbank cash withdrawal fee of RM1.00 will be reinstated by banks.

Maybank customers can continue to perform cash withdrawal transactions at Maybank’s ATM for free*

* Customers who opt for non-annual fee will be entitled to eight free cash withdrawal transactions per month for Basic Accounts and four free cash withdrawal transactions per month for Non-basic Accounts.

CIMB

Dear valued customers,

Effective 1 February 2022, a transaction fee of RM1.00 will be charged for interbank cash withdrawal transactions performed other than at CIMB Bank/CIMB Islamic ATMs/self-service terminals.

You can continue to perform cash withdrawal transactions at our ATMs/self-service terminals  without fee.

RHB

Dear Valued Customers,

Kindly be informed that effective 1 February 2022, RM1 fee will be charged to RHB Debit Cardholders for each interbank cash withdrawal at ATM of another bank. Customers may continue to perform cash withdrawal with no additional fee at any RHB Bank ATMs.

Thank you.

 

Reinstatement Of MEPS Fee At ATM : Bad Idea For Now…

It is unfortunate that the MEPS fee for interbank cash withdrawal has been reinstated so soon. The COVID-19 pandemic is far from over, with Malaysia still recording four to five thousand new cases every day.

This move will likely lead to overcrowding and long queues at certain banks, especially at the end of every month.

If you have more than one bank account, you can transfer your money from one bank to another bank for free online. This will allow you to select the bank with the most convenient ATM to withdraw from, for free.

But if you only have one bank account, you should protect yourself by making sure you are fully-vaccinated (with the booster dose as well), and strictly follow COVID-19 precautions while queuing up.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Maybank Online + Banking Services Up + Running!

Maybank online and banking services were temporarily down, and are now up and running!

Here is what you need to know…

 

Maybank Online + Banking Services Temporarily Down!

At 3:55 PM on 17 January 2022, Maybank sent out an alert that these online and banking services were temporarily down :

  • Maybank2U web and mobile banking services
  • ATMs and self-service terminals (SSTs)
  • branch banking
  • debit card usage

Maybank credit card were unaffected by this downtime.

Just over an hour later at 4:58 PM, Maybank announced that they restored services!

Maybank did not reveal the reasons why those online and banking services went down. However, the downtime does not appear to apply to everyone using the Maybank2U online portal.

When I checked at 4:10 PM, I managed to log into two Maybank personal accounts and a company account. I was also able to transfer money from a Maybank account to another bank.

Fortunately, they were able to restore services very quickly – in just over an hour.

 

Please Support My Work!

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Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Pay PDRM Traffic Summons Using Maybank ATM!

You can now pay your PDRM traffic summons using any Maybank ATM!

Here is what you need to know!

 

Pay Your PDRM Fines Through Pos Malaysia / Maybank ATM!

On 12 December 2021, PDRM announced that you will be able to pay your traffic summons with the 80% discount through :

  • all Pos Malaysia branches across the country
  • all Maybank ATM machines anywhere in Malaysia

Note : We have no idea if this option will extend beyond the discount period.

Read more : 80% Traffic Offence Discount Extended For PDRM + JPJ!

 

How To Pay PDRM Traffic Summons Using Maybank ATM!

Some of you have had trouble paying your PDRM traffic summons using the Maybank ATM, so here is our (partial) guide :

Step 1 : Insert your ATM card, and key in your PIN number

Step 2 : Select the PAYBILLS option.

Step 3 : Select PDRM SUMMONS PAYMENT.

Step 4 : Tap CONTINUE in this disclaimer screen.

Step 5 : Key in your MyKad (I/C) number, and tap YES.

Step 6 : Your compoundable summons will now be displayed, with the total amount to be paid (after the 80% discount).

Step 7 : Unfortunately, I have none under my name, so I cannot proceed further. But at this point, you will be allowed to make payment through the Maybank ATM, either through a cash deposit, or your Maybank account.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Pay Your PDRM Fines Through Pos Malaysia / Maybank ATM!

PDRM now allows you to pay your fines (with an 80% discount) through Pos Malaysia or the Maybank ATM!

Here is what you need to know…

 

80% Discount For PDRM + JPJ Traffic Fines Extended!

To alleviate the heavy traffic to their servers, both PDRM and JPJ announced that they would extend their 80% discount on traffic offences!

  • PDRM : Until 31 December 2021
  • JPJ : Until 31 December 2021

Read more : 80% Traffic Offence Discount Extended For PDRM + JPJ!

 

Pay Your PDRM Fines Through Pos Malaysia / Maybank ATM!

In addition to extending their 80% discount offer until the end of the year, PDRM also added two new payment methods across the country.

From 12 until 31 December 2021, you will be able to pay your PDRM fines with the 80% discount through

  • all Pos Malaysia branches across the country
  • all Maybank ATM machines anywhere in Malaysia

Note : We have no idea if this option will extend beyond the discount period.

 

How To Pay PDRM Fines Using Maybank ATM Machine

If you are looking to pay using a Maybank ATM machine, here are the steps :

  1. Insert your ATM card and key in your PIN number.
  2. Select the PAYBILLS option.
  3. Key in your MyKad (IC) number.
  4. The Maybank ATM machine will list your outstanding PDRM traffic fines.
  5. You can then make payment through the Maybank ATM machine.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Please support us by visiting our sponsors, participating in the Tech ARP Forums, or donating to our fund. Thank you!

Maybank Taman Malim Jaya Closed After COVID-19 Case!

Maybank closed their Taman Malim Jaya branch in Melaka, after an employee there tested positive for COVID-19!

Find out what happened, and whether you should be concerned!

 

Maybank Taman Malim Jaya : Employee Positive For COVID-19!

On 8 January 2021, Maybank announced that an employee at their Taman Malim Jaya branch in Melaka tested positive for COVID-19.

Maybank immediately closed their Taman Malim Jaya branch, including their self-service terminals (SST) for deep cleaning and sanitisation, from 8 January 2021 until further notice.

Maybank customers should proceed to Maybank Islamic Melaka in Bukit Baru, or Maybank Cheng in Taman Cheng Baru, for their banking needs.

 

Maybank Taman Malim Jaya : Official Statement On COVID-19 Exposure

This was the notice Maybank posted on the Taman Malim Jaya branch closure over COVID-19 exposure :

 

Maybank Taman Malim Jaya COVID-19 Infection : Do NOT Panic

Even though a branch employee was infected, you should not panic…

They are definitely tracing contacts, which is why it is important to log your movements with MySejahtera, or the physical logbook.

While banks offer physical logbooks, we highly recommend that you use the MySejahtera mobile app, because it allows for easier and faster contact tracing.

Using the MySejahtera mobile app also obviates the need to sign a physical logbook, which usually means using a shared pen – an unnecessary risk factor.

If you happen to be in that Maybank branch when that affected employee was present, you will be contacted and asked to self-quarantine and undergo a COVID-19 screening test.

The SARS-CoV-2 virus is easily destroyed by soap, so the deep cleaning operation will definitely clean the branch of any infectious particles.

But most important of all – we need to remember to always wear a face mask in public. Face masks have been proven to prevent the spread and reduce the risk of being infected.

You should also keep physically distanced from other people, and maintain good hand hygiene.

 

COVID-19 : How To Keep Safe During CMCO!

Here are a few simple steps to stay safe :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

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Go Back To > BusinessHome

 

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If you like our work, you can help support us by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!

Maybank TTDI Closed After COVID-19 Exposure!

Maybank closed their TTDI (Taman Tun Dr Ismail) branch, after an employee there was confirmed to be in close contact with a COVID-19 patient under investigation!

 

Maybank TTDI : COVID-19 Exposure?

On 6 January 2021, Maybank announced that an employee at their TTDI branch at Lorong Rahim Kajai 14 was confirmed to be in close contact with a COVID-19 patient under investigation.

Even though the close contact happened outside of the branch, Maybank closed their TTDI branch, for cleaning and sanitisation, until further notice.

The self-serviced terminals (SST), which was closed for one day for cleaning and sanitisation, will be available for use from 7 January 2021 onwards.

 

Maybank TTDI : Official Statement On COVID-19 Exposure

This was the notice Maybank posted on the TTDI branch closure over COVID-19 exposure :

 

Maybank TTDI COVID-19 Infection : Do NOT Panic

Even though it is possible that one of the branch employees was infected, you should not panic…

They are definitely tracing contacts, which is why it is important to log your movements with MySejahtera, or the physical logbook.

While banks offer physical logbooks, we highly recommend that you use the MySejahtera mobile app, because it allows for easier and faster contact tracing.

Using the MySejahtera mobile app also obviates the need to sign a physical logbook, which usually means using a shared pen – an unnecessary risk factor.

If you happen to be in that Maybank branch when that affected employee was present, you will be contacted and asked to self-quarantine and undergo a COVID-19 screening test.

The SARS-CoV-2 virus is easily destroyed by soap, so the deep cleaning operation will definitely clean the branch of any infectious particles.

But most important of all – we need to remember to always wear a face mask in public. Face masks have been proven to prevent the spread and reduce the risk of being infected.

You should also keep physically distanced from other people, and maintain good hand hygiene.

 

COVID-19 : How To Keep Safe During CMCO!

Here are a few simple steps to stay safe :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

Go Back To > BusinessHome

 

Support Tech ARP!

If you like our work, you can help support us by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!

Maybank Alor Setar Main Closed After COVID-19 Exposure!

Maybank closed their Alor Setar Main branch today, after an employee there was confirmed to be in close contact with a COVID-19 patient under investigation!

 

Maybank Alor Setar Main : COVID-19 Exposure?

On 7 January 2021, Maybank announced that an employee at their Alor Setar Main headquarters at Jalan Sehala was confirmed to be in close contact with a COVID-19 patient under investigation.

Even though the close contact happened outside of the branch, Maybank closed their Alor Setar Main branch, for cleaning and sanitisation, until further notice.

As a precautionary measure, Maybank closed their Alor Setar Main headquarters, excluding its self-service terminals, for cleaning and sanitisation, until further notice.

 

Maybank Alor Setar Main : Official Statement On COVID-19 Exposure

This was the notice Maybank posted on the Alor Setar Main branch closure over COVID-19 exposure :

 

Maybank Alor Setar Main COVID-19 Infection : Do NOT Panic

Even though it is possible that one of the branch employees was infected, you should not panic…

They are definitely tracing contacts, which is why it is important to log your movements with MySejahtera, or the physical logbook.

While banks offer physical logbooks, we highly recommend that you use the MySejahtera mobile app, because it allows for easier and faster contact tracing.

Using the MySejahtera mobile app also obviates the need to sign a physical logbook, which usually means using a shared pen – an unnecessary risk factor.

If you happen to be in that Maybank branch when that affected employee was present, you will be contacted and asked to self-quarantine and undergo a COVID-19 screening test.

The SARS-CoV-2 virus is easily destroyed by soap, so the deep cleaning operation will definitely clean the branch of any infectious particles.

But most important of all – we need to remember to always wear a face mask in public. Face masks have been proven to prevent the spread and reduce the risk of being infected.

You should also keep physically distanced from other people, and maintain good hand hygiene.

 

COVID-19 : How To Keep Safe During CMCO!

Here are a few simple steps to stay safe :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

Go Back To > BusinessHome

 

Support Tech ARP!

If you like our work, you can help support us by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!

Maybank B40 Subsidy Scam : Do NOT Click Or Call!

Watch out for the new Maybank B40 subsidy scam! It is a phishing attack to gain access to your Maybank account!

Do NOT click or call. Just delete it, and WARN YOUR FAMILY AND FRIENDS!

 

Maybank B40 Subsidy Scam : Do NOT Click Or Call!

Scammers are sending out this SMS claiming that Maybank (MBB) will issue the B40 subsidy after you fill in some information.

Please do NOT click on the message, or call the telephone number. Just delete it and warn your family and friends!

 

Why This Maybank B40 Subsidy Offer Is Just A Scam

Let us show you why this Maybank B40 subsidy offer (and similar offers) is just a scam.

If you spot any of these warning signs, BACK OFF and DO NOT PROCEED!

Warning Sign #1 : No Such B40 Subsidy Program

The Malaysian government has not announced any B40 subsidy program.

Neither would Maybank offer free money for the B40. It’s a bank, not a charity.

Warning Sign #2 : Bad Grammar

The bad English grammar should be a warning sign that this is not a legitimate offer.

Warning Sign #3 : Not Using The Real Maybank Domain

A genuine Maybank campaign would use the real Maybank domain – www.maybank.com.my.

The use of a different domain should warn you that this is not a legitimate Maybank website.

In fact, Google Chrome will warn you that this website is a phishing attack – to get your personal and banking information.

Warning Sign #4 : Asking You For Your Information

The banks – whether they are Maybank, Public Bank, CIMB, etc – will NEVER ask you to fill in your personal details.

Think about it – they already have your information because you have an account with them!

Even if there is a legitimate B40 subsidy programme, they only need you to log into your Maybank account. They do NOT need you to register your details again.

These scammers ask you for these details so they can use them in phishing calls, to convince you that they are really from Maybank.

Warning Sign #5 : Asking You For Your Bank Login!!!

This is a BIG warning sign. Banks will NEVER ask you for your user name and password.

If you key in this information, you are basically giving these scammers access to your Maybank account.

They will call or message you and try to get your TAC (Transaction Authorisation Code) number that is sent to your mobile number. DO NOT GIVE THAT TO THEM!

If you sent them your user name and password, please contact the bank immediately, and change your password!

 

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Maybank MAE e-Wallet Details + Promotions Revealed!

Maybank just introduced MAE, a new e-wallet, which promises to offer a new customer experience. Let’s take a look at what Maybank MAE offers, as well as its introductory promotions!

 

The Maybank MAE e-Wallet

The Maybank MAE e-Wallet was launched in Kuala Lumpur today by Maybank Group President & CEO, Datuk Abdul Farid Alias, Group CEO Community Financial Services, Dato’ John Chong and Head of Virtual Banking & Payments, Kalyani Nair.

The Maybank MAE e-Wallet account is created and operated out of the Maybank app. This makes it easier for Maybank customers to quickly and easily set-up their MAE accounts. In fact, you can open a MAE account inside the Maybank app in just 5 minutes!

MAE is based on the Maybank banking payment infrastructure. This means you can top-up your MAE account through Maybank2U, Interbank Transfer, Self Service Terminals or Over The Counter (OTC). It also allows topping up from other banks via FPX and debit cards.

Easy Transfers

Maybank MAE allows you to easily transfer money into, and out of, the MAE e-wallet. Using the same Maybank app, you can also perform instant transfers, ATM services, bill payments and prepaid reloads.

Easy Purchases

MAE also allows you to directly purchase movie tickets (currently only from MBO, with TGV in the pipeline), and flight tickets. You can also pay for goods and services using QRPay.

Split Bill

MAE has a very useful Split Bill feature that lets you split up the bill (in separate or equal amounts) and request money from your friends. It will also remind and notify your friends, in case they forget, and let them pay you directly using their Maybank App.

Virtual Visa Debit Card

Your Maybank MAE account also services as a virtual Visa debit card. This allows you to shop online even if you do not have an existing credit or debit card. You can also use this virtual debit card at point-of-sale terminals using Maybank Pay or Samsung Pay.

 

Maybank MAE Promotions

To promote the use of MAE, Maybank created Money MAE-Hem, a game for MAE customers. Built into the app, it allows you to collect coins that will be credited into your account as cash! Just don’t click on the ballons which will end the game!

In addition, Maybank has a Scan and Win campaign, where you need to look out for, and scan, MAE QR codes. Here is a little gift from us. We are sharing with you this special QR code, which you can use without limit, to get FREE CASH!

All we ask is that you use our referral code aws0702 when you create your MAE account.

All you have to do, after creating your MAE account, is to use the QRPay scanner on the lower right corner of the MAE account, to scan the QR code above.

You will automatically receive free money on the first try. Subsequently, you can randomly win cash. There is (currently) no limit to how many times you can scan the QR code above, so keep trying!

 

Where To Download Maybank MAE?

Maybank MAE runs on the Maybank MY app, which is available in the Google Play Store and the Apple App Store.

Do use our referral code aws0702 when you create your MAE account. We won’t get any money, but we will have some fun playing Money MAE-Ham! 😀

 

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Watch How Easy It Is To Use Samsung Pay!

With the early access programme for Maybank Visa customers, Samsung is getting ready to roll out Samsung Pay on a massive scale in Malaysia. After their announcement of the official availability of Samsung Pay for Maybank customers, we were given the opportunity to check out just how easy it is to use Samsung Pay, instead of our credit or debit cards.

In this article, you will learn about Samsung Pay’s key features, and find out just how easy it is to use Samsung Pay.

 

Samsung Pay : More Than A Payment Service

Samsung Pay is a secure and easy-to-use mobile payment service that can be used almost everywhere that credit / debit / prepaid cards are accepted. It offers these key features :

  • Simple : To make a payment on Samsung Pay, users can simply swipe up on their eligible Galaxy smartphone, scan their fingerprint and pay.
  • Secure : Samsung Pay uses three levels of security to enable secure payments – fingerprint authentication, tokenization and Samsung KNOX, Samsung’s defense-grade mobile security platform.
  • Almost Anywhere : Samsung Pay is compatible with the majority of existing and new terminals, allowing users to pay almost anywhere you can swipe or tap your card.

Samsung Pay is currently compatible with the following Samsung smartphones :

 

Watch How Easy It Is To Use Samsung Pay!

In the first video, we make a payment at Marks & Spencer (M&S). They are still using the older MST terminal, but look at how easy and fast it is to use Samsung Pay, instead of a credit card.

It is the same experience at Starbucks, which is also using an older MST terminal. This gives Samsung Pay a huge advantage, as they do not rely exclusively on the new but much rare NFC terminals.

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The steps on using Samsung Pay can be summarised as such :

  1. Swipe up on the screen of your Samsung smartphone, and Samsung Pay appears
  2. Swipe left and right in Samsung Pay to select the credit / debit / prepaid card you want to use
  3. Press on the fingerprint sensor or key in the pin number to authenticate the transaction
  4. Tap your Samsung smartphone on the credit card terminal

That’s it! Whether it’s an older MST terminal, or the newer NFC terminal, the payment’s authenticated and accepted.

 

Samsung Pay Support In Malaysia

Samsung Pay is currently supported by Maybank, and these participating merchants :

Beauty & Wellness
– Blackmores
– Caring Pharmacy
– Castania Nut Boutique
– GNC
– Kiehl’s
– Watsons
– Wellness

Departmental Stores / Supermarkets
– AEON
– Metrojaya
– Marks & Spencer
– Robinsons

Leisure & Entertainment
– Box of Bricks
– Comics Mart
– S&J

Fashion
– Charles & Keith
– Crocs
– Pepe Jeans London
– PK Time
– Quiksilver
– Soda
– Sports Direct
– Stadium
– Studio R
– Under Armour
– Urban Republic
– Vans
– Why Pay More

Homes
– Bubee
– Muji
– Samsung Experience Store

Food & Beverages
– Baskin-Robbins
– Carl’s Jr.
– Chatime
– Garrett Popcorn
– Hakata Ippudo
– Kenny Rogers Roasters
– Komugi
– Krispy Kreme
– La Juiceria
– McDonald’s
– NY Steak Shack
– Red Lobster
– Shojikiya
– Starbucks
– The Library
– The Manhattan Fish Market

Convenience Store
– Family Mart

Samsung Malaysia will be announcing the other banks and merchants that will be supporting Samsung Pay during the official launch in the coming weeks. So stay tuned!

 

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If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!

Maybank Leads The Mobile Payment Wave With Samsung Pay

Samsung Malaysia just announced their partnership with Maybank, one of the largest banks in Malaysia, to introduce Samsung Pay. Samsung Pay is the only mobile wallet that allows users to pay with their Samsung smartphones at terminals that support either NFC or MST payments.

Be sure to also check out how easy it is to use Samsung Pay!

 

Maybank’s Exclusive Early Access To Samsung Pay

Maybank will be the first bank to join the Samsung Pay ecosystem in Malaysia. Working closely with Samsung, they are now able to offer their customers the exclusive opportunity to start using Samsung Pay.

Since last month, hundreds of thousands of Maybank Visa cardholders were given access to Samsung Pay. The early access programme ends on 11 February 2017, so if you haven’t signed up, go do it now!

Maybank customers who try out Samsung Pay will also get to win RM 100 cashback for purchases paid via Samsung Pay. Every RM 500 spent via Samsung Pay will entitle you to a qualifying entry. Hurry, because this cashback is only limited to 500 lucky customers! [adrotate banner=”5″]

 

Samsung Pay : More Than A Payment Service

Samsung Pay is a secure and easy-to-use mobile payment service that can be used almost everywhere that credit / debit / prepaid cards are accepted. It offers these key features :

  • Simple : To make a payment on Samsung Pay, users can simply swipe up on their eligible Galaxy smartphone, scan their fingerprint and pay.
  • Secure : Samsung Pay uses three levels of security to enable secure payments – fingerprint authentication, tokenization and Samsung KNOX, Samsung’s defense-grade mobile security platform.
  • Almost Anywhere : Samsung Pay is compatible with the majority of existing and new terminals, allowing users to pay almost anywhere you can swipe or tap your card.

Samsung Pay is currently compatible with the following Samsung smartphones :

Be sure to also check out how easy it is to use Samsung Pay!

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!