Tag Archives: Maxis

Maxis Fibre Broadband : Get WiFi 6 Router For FREE!

Maxis Fibre Warning : WiFi 6 Router NOT Exactly Free!

The free WiFi 6 router that Maxis is touting isn’t exactly FREE as claimed.

Here’s what I just found out, and what you should know about their “free” WiFi 6 router.

 

Maxis Fibre Broadband : What Free WiFi 6 Router?

On 18 February 2021, Maxis announced that they would make a new WiFi 6 router available for FREE to all new and existing Maxis Fibre Broadband customers!

The WiFi 6 router will be available for free from today, 18 February onwards for new customers who sign up for Maxis Fibre plans of 100Mbps and above. Existing Maxis Fibre customers will be contacted in phases for the router upgrade exercise. Maxis’ specialised Internet experts, Maxperts, will also provide free installation of the router to ensure that the WiFi is optimized for the best connectivity experience for the home.

When I wrote about it, I thought that was pretty generous of them, and a brilliant way to reduce churn and eat into Unifi’s business.

I quickly called up Maxis, eager to give it a try myself. But almost 7 months later, no one from the Maxis Fibre Broadband team called me up about this free WiFi 6 router upgrade.

Today, I found out that what Maxis announced in February was not exactly the truth. Here are the facts…

 

Maxis Fibre Warning : WiFi 6 Router NOT Exactly Free!

When Maxis first announced the availability of their free WiFi 6 router, they specifically stated that :

  • it would be made available for FREE for new customers who sign up for 100 Mbps or faster plans, and
  • existing customers would receive the upgrade in phases.

Neither are true… which is good news and bad news.

Based on my conversation with Amir from their Customer Service team, and Intan from their Fibre Broadband team on 17 September 2021, here are the facts :

  1. The WiFi 6 router is only available to new customers, and existing customers who are already (or almost) out-of-contract.

    This WiFi 6 router will not be made available to customers who are still under contract.

  2. Existing customers will not be upgraded in phases as claimed. Rather, you have to call up Maxis customer service to request for the upgrade.
  3. Existing customers MUST upgrade their existing plans to qualify for the WiFi 6 router upgrade.

    If you are on 30 Mbps, you must upgrade to 100 Mbps or higher
    If you are on 300 Mbps, you must upgrade to 500 Mbps or higher

    Existing customers MUST sign up for a 2-year contract, which introduces this penalty should you terminate the contract at any point in time :

    Early Termination Charge of RM500 or the remaining monthly subscription charges in the contract period, whichever is higher.

  4. For existing customers, the WiFi 6 router replaces your existing router, which will be taken back by Maxis.

    Since this occurs at the end of a contract, this implies that the routers are “leased” and do not belong to you even after you complete the contract.

None of the information I gleaned above were posted in the official Maxis WiFi 6 router page.

Their FAQ mentioned that the WiFi 6 router is only given free to “new installations for all plans of Maxis Fibre“, including their cheaper 30 Mbps plan.

There is NO MENTION in the Maxis website of any requirement to upgrade your plan, or sign up for a new 2-year contract, to receive this “free” WiFi 6 router upgrade.

The only reference to the Early Termination Charge is found in the Maxis Fibre Service Specific Terms & Conditions (SSTC) page, but that appears to refer to new installations.

 

Maxis Fibre WiFi 6 Router : Caveat Emptor!

As a long-time Maxis Mobile and Maxis Fibre customer, I’m very disappointed to see them quietly change the terms for what would have been a great upgrade for their loyal customers.

Forcing people to upgrade their plans when they don’t need the extra speed means you are essentially paying for the router.

That’s RM20 to RM80 extra per month, or between RM480 and RM1,920 for a 2-year contract!

Don’t be the fool who ends up paying RM80 extra per month for a “free” WiFi 6 router, unless it’s gold-plated!

I can understand if they wish to tack on a 2-year contract, but at least make it clear to customers in the website, including the early termination penalty!

There is one piece of good news though – even their cheapest 30 Mbps plan comes with the WiFi 6 router!

Pro Tip #1 : Call Maxis customer service and switch to the 30 Mbps plan, before asking for the WiFi 6 upgrade. This way, you don’t have to upgrade to a faster plan unnecessarily.

Pro Tip #2 : If you are currently on the 30 Mbps plan and don’t want to upgrade for the free router, call to CANCEL the service and migrate to Unifi or TIME (which always gives free upgrades!). Their Save team will call you up to try and salvage your business.

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Maxis Awards To Drive Malaysian Social Initiatives!

Maxis just launched the Maxis Awards, to support outstanding Malaysian social initiatives for the rakyat!

Here is what you need to know!

 

Maxis Awards To Drive Outstanding Malaysian Social Initiatives!

On 2 September 2021, Maxis launched their inaugural Maxis Awards, to recognise and support outstanding Malaysian social initiatives that drive positive impact to the rakyat.

Maxis Awards is a social enterprise programme that seeks out visionary ideas from these Malaysian heroes, and collaborates to bring them to life.

Maxis is committing RM 5 million worth of support to help develop, and promote these winning projects over the course of the next year.

 

Maxis Awards : How Does It Work?

Maxis Awards kicked off last month, with an invitation for enterprises to submit proposals on projects that will drive positive change with a significant impact on the community.

The proposals will be evaluated by a panel of Maxis judges, and shortlisted enterprises will then present their projects to these judges who will select the winners based on these three criteria :

  • innovation
  • role of technology
  • clearly demonstrates added value to the community, either economically, socially and/or environmentally.

Several Malaysian-based projects will be selected in the coming year, with the first two winning projects to be announced later this month.

Maxis will help these winners develop their projects over the next year, from the ideation stage up to the execution and marketing of their projects, including :

  • Maxis Business solutions and technical experts for collaboration, IoT, cloud, voice, network and/or security
  • Cash funding to help cover operational needs
  • Marketing and publicity through the media and Maxis-owned channels.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Maxis TV Is Here, But Is It Worth Subscribing?

Maxis TV promises to offer multiple OTT steaming services at a cheaper price.

Take a look at what Maxis TV actually offers, and find out if it’s really worth your money!

 

Maxis TV : Cheaper OTT Streaming Bundles?

What exactly is Maxis TV? Maxis calls it a “first of its kind video entertainment service”.

Let’s be clear – Maxis TV is not a video streaming service. In fact, Maxis doesn’t actually stream anything to anyone.

All Maxis TV really does is offer bundles of five existing OTT streaming services.

  • dimsum
  • iQIYI
  • MUBI
  • viu
  • WeTV iflix

While they call it “completely new in the market and cannot be found anywhere else”, that’s only true if you are too lazy to subscribe to those streaming services yourselves.

Their true value proposition is offering these OTT streaming services at cheaper prices, with a single payment point. That’s really it.

 

Maxis TV Bundles : Are They Worth It?

Maxis TV promises to offer flexible OTT bundle passes, which confusingly, are divided into three categories :

  • Single Pass (should really be called Limited Pass)
    – Daily with 3 GB data limit : RM 3
    – Weekly with 5 GB data limit : RM 5
    – Monthly with 10 GB data limit : RM 9.99
  • 2-OTT Bundle with Unlimited Data : RM 18 per month
  • Unlimited Bundle with Unlimited Data : RM 42 per month

We can quickly identify a few problems with the Maxis TV bundles…

Single Pass with Limited Data

Maxis should have kept things simple – charge by the day, week or month. But they had to complicate it by adding a data limit.

Their potential subscribers are going to have to figure out – how much data does this movie take up? Or that TV episode?

Why add this unnecessary limit? It seems intentionally designed to prevent binge-watching by people on a budget.

2-OTT Bundle

Maxis TV offers only five combinations for their 2-OTT Bundle.

You cannot, for example, choose dimsum and viu, or MUBI and dimsum, or MUBI and iQIYI.

This is partly because WeTV and iflix are much cheaper than viu.

Dimsum, WeTV, iflix Are FREE / Cheaper

You can actually watch dimsum, WeTV and iflix content for FREE.

You only need to pay for VIP access to certain “hot” content, or the ability to skip advertisements (WeTV and dimsum).

Only One Package Worth Considering

Unless you are looking to subscribe to multiple bundles, it is generally cheaper to subscribe directly :

  • dimsum VIP : RM 8.90 per month
  • MUBI : RM 15 per month, RM 120 per year
  • iQIYI Standard VIP : RM 8.90 per month
  • viu : RM 12.90 per month, RM 88 per year
  • WeTV VIP : RM 7.90 per month
  • iflix VIP : RM 3 per week

From our POV, the only Maxis TV bundle worth considering is the Unlimited Pass, which gives you access to all five OTT services. You will then save RM 13 per month.

Even that is assuming you plan to watch all five of them. If you only want to use 3-4 of those OTT services, it is cheaper to just subscribe directly.

 

Maxis TV : Free 1-Month Trial!

Maxis is now offering a free one-month trial for all new Maxis TV subscribers, even for non-Maxis customers.

So you can give it a try, or use it to get some free streaming for a month. Just make sure you discontinue it before the subscription kicks in automatically!

 

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Maxis Fibre Broadband : Get WiFi 6 Router For FREE!

Maxis Fibre Broadband : Get WiFi 6 Router For FREE!

Maxis just announced a new WiFi 6 router that will be made available FREE to all new and existing Maxis Fibre Broadband customers! Here are the details…

 

Maxis Fibre Broadband : Get WiFi 6 Router For FREE!

Maxis just announced the availability of a new WiFi 6 router which promises to deliver faster wireless connectivity with greater range, better signal and the capacity to support more devices.

WiFi 6, also known as Wi-Fi 6 or IEEE 802.11ax or WiFi-AX, is the next-generation Wi-Fi standard, which can deliver up to 1.2 Gb/s of wireless bandwidth.

In addition to higher bandwidth, Wi-Fi 6 boasts reduced interference, increased network efficiency, reduced latency, as well as expanded capacity to support more Wi-Fi devices concurrently.

The new Maxis WiFi 6 router also comes with built-in EasyMesh technology, allowing you to easily expand the WiFi coverage by adding more EasyMesh units.

 

Maxis WiFi 6 Router : FREE For All New + Existing Customers!

Starting 18 February 2021, Maxis will make this new WiFi 6 router available for FREE to all new customers who sign up for Maxis Fibre plans of 100 Mbps or faster.

Existing Maxis Fibre customers will be contacted in phases for the free router upgrade exercise, with free installation by their Maxperts team.

 

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FREE 1GB Internet Now Extended To Full 24 Hours!

All five Malaysian telcos finally agreed to extend the daily free 1GB Internet to the full 24 hours! Here are the details!

 

FREE 1GB Internet For COVID-19 Lockdown!

As part of the Short-Term Economic Recovery Plan (ERP) announced by the Malaysian government, every Malaysian resident were given 1GB of free Internet every day during the COVID-19 lockdown.

However, they only provided the 1GB of free Internet from 8 AM until 6 PM daily. Presumably because it’s meant for working and learning at home.

 

FREE 1GB Internet Now Extended To Full 24 Hours!

Some three weeks after Malaysia started its economic recovery, all five Malaysian telcos finally agreed to let people use the daily Internet quota after 6 PM.

Maybe they finally realised that working and learning at home doesn’t actually stop at 6 PM…

Free 1GB Internet Now Usable For Full 24 Hours

Celcom, Digi, Maxis, U Mobile and Telekom Malaysia announced that, effective immediately, the free daily 1GB Internet would be usable for the full 24 hours.

Free 1GB Internet Daily, Until 31 December

They also confirmed that the daily free 1GB Internet will be provided until 31 December 2020.

This daily complimentary 1GB Internet quota is on top of your existing plan’s Internet quota.

If you normally receive 1GB of Internet for a month, this will give you 31GB of Internet for the whole month – 1GB + 30GB (in a month with 30 days).

For Work + Learning, Not For Play

The daily 1GB Internet quota can be used for everything, except social media, video streaming, gaming and music streaming.

Free Access To Essential Services

On top of the daily 1GB Internet quota, all five telcos will provide free and unlimited access to essential COVID-19 related apps and services, like :

  • MySejahtera and MyTrace apps
  • CPRC Hotline
  • Malaysia Ministry of Health and World Health Organization websites

 

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Maxis Zerolution Deals On HUAWEI P40 | P40 Pro Revealed!

Maxis just unveiled their Zerolution deals on both the HUAWEI P40 and HUAWEI P40 Pro smartphones!

Find out what Maxis is offering on both new HUAWEI smartphone models!

 

HUAWEI P40 Smartphones : A Quick Primer

HUAWEI launched three P40 series smartphones, all running on EMUI 10 using the Kirin 990 platform :

  • HUAWEI P40 : 6.1-inch OLED display, Leica triple camera system, 3800 mAh battery
  • HUAWEI P40 Pro : 6.58-inch OLED display, Leica quad-camera system, 4,200 mAh battery
  • HUAWEI P40 Pro+ : 6.58-inch OLED display, Leica penta-camera system, 4,200 mAh battery

 

Maxis Zerolution Deals On HUAWEI P40

Here is what Maxis is offering if you purchase the HUAWEI P40 under the 24-month Zerolution instalment plan :

  • FREE HUAWEI P40 wireless charging case (worth RM 289)
  • FREE 1 Year Extended Warranty + 1 Month Screen Protection (worth RM 248)
  • FREE 3 Months HUAWEI Video Subscription (worth RM 113.40)
  • FREE 12 Months 50 GB HUAWEI Cloud Storage (worth RM 46.80)
  • FREE 3 Months Maxis SafeDevice Subscription (worth RM 99)

In addition, if you sign up for a new Share Line under the Maxis Postpaid 158 or Maxis Postpaid 158 plans, you will receive a second HUAWEI P40 for FREE!

 

Maxis Zerolution Deals On HUAWEI P40 Pro

Here is what Maxis is offering if you purchase the HUAWEI P40 Pro under the 24-month Zerolution instalment plan :

  • FREE HUAWEI wireless car charger (worth RM 289)
  • FREE 1 Year Extended Warranty + 1 Month Screen Protection (worth RM 248)
  • FREE 3 Months HUAWEI Video Subscription (worth RM 113.40)
  • FREE 12 Months 50 GB HUAWEI Cloud Storage (worth RM 46.80)
  • FREE 3 Months Maxis SafeDevice Subscription (worth RM 99)

In addition, if you sign up for a new Share Line under the Maxis Postpaid 158 or Maxis Postpaid 158 plans, you will receive a second HUAWEI P40 Pro for FREE!

 

HUAWEI P40 Series : Where To Buy?

If you are not interested in the Maxis Zerolution plans, you can directly purchase the HUAWEI P40 series smartphones through the official HUAWEI online store :

 

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HUAWEI Mate Xs : Price + Deals In Malaysia!

The HUAWEI Mate Xs foldable smartphone is here in Malaysia, and here is everything you need to know about its price, deals and availability!

 

HUAWEI Mate Xs : A Quick Primer!

The HUAWEI Mate Xs is basically an improved version of their first foldable smartphone, the HUAWEI Mate X.

It features the same design, with an external 8-inch foldable display, and a Leica quad-camera system. But there have been some changes internally.

New 5G Mobile Platform

Instead of pairing the Kirin 980 mobile SoC with the Balong 5000 5G chip, the HUAWEI Mate Xs uses the new Kirin 990 5G mobile SoC, with a triple-tier architecture :

  • two ARM Cortex-A76 high-performance cores at 2.86 GHz
  • two ARM Cortex-A76 sustained performance cores at 2.36 GHz
  • four ARM Cortex-A55 low-power cores at 1.95 GHz

It also comes with a powerful 16-core ARM Mali-G76 GPU, and a new Da Vinci neural architecture with 2 big NPUs and 1 small NPU.

Improved Cooling

Keeping the Kirin 990 5G cool is a new flexible bionic graphite cooling system that folds with the display, and dissipates heat through both sections.

Improved Falcon Wing Mechanism

While it uses the same foldable design and foldable OLED display, the Falcon Wing mechanism has been improved somewhat.

The Leica quad camera system which works as both front and rear cameras offer great flexibility due to its mix of cameras :

  • a 40 MP main camera, with f/1.8 aperture
  • a 16 MP ultra-wide camera, with f/2.2 aperture
  • an 8 MP telephoto camera, with f/2.4 aperture, and
  • a Time of Flight camera, with f/2.2 aperture

 

HUAWEI Mate Xs : Price + VIP Home Delivery Service

The HUAWEI Mate Xs is available across Malaysia starting from 20 March 2020, with a recommended retail price of RM 11,111, which is roughly US$2,529 / £2,179 / A$4,324 / S$3,675.

Every HUAWEI Mate Xs comes with these free gifts :

  • HUAWEI FreeBuds 3 worth RM 679
  • Envelope Leather Case worth RM 299

Here are some online purchase options :

To ensure safety during the COVID-19 pandemic, HUAWEI is offering a VIP Home Delivery Service.

You can choose to either have your Mate Xs delivered right to your doorstep, or collect it at the nearest HUAWEI store.

 

HUAWEI Mate Xs : Partner Deals In Malaysia!

CIMB

Purchase the HUAWEI Mate Xs using your CIMB credit card at this website, and receive :

  • One HUAWEI GT2 smartwatch
  • 10X CIMB Bonus points for eligible cards

* Promotion is limited to the first 20 units.

Bonia

Be among the first 20 people to purchase a limited-edition HUAWEI Mate Xs at Bonia’s Pavilion Store and receive :

  • a bespoke pouch and a bespoke earphone case
  • RM 6,000 cash voucher

Those who purchase the HUAWEI Mate Xs beyond Bonia’s Pavilion store will receive :

  • 20% cash voucher with a Mystery Gift

Malaysia Airlines

Purchase a HUAWEI Mate Xs and be rewarded with a one-time upgrade to Business Class, with purchase of an Economy Flex ticket.

  • Only applicable for travel from Kuala Lumpur to China / Japan / Korea / Taiwan / Hong Kong
  • The prize ticket is only applicable to the original date the Economy Flex ticket was purchased and submitted during the campaign period.

Maxis

Get your HUAWEI Mate Xs for just RM 430 a month with the Maxis Zerolution RM 188 plan.

Celcom

Get your HUAWEI Mate Xs at RM 7,888 with the Celcom MEGA Plan.

Senheng + Harvey Norman

Purchase the HUAWEI Mate Xs and receive a FREE HUAWEI GT2 smartwatch.

 

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HUAWEI Mate 30 Pro 5G : Malaysia Telco Deals!

HUAWEI just launched the Mate 30 Pro 5G, and here are the Malaysia telco deals at a glance! Find out what your telco is offering, and compare it against the other telcos!

 

HUAWEI Mate 30 Pro 5G

The HUAWEI Mate 30 Pro 5G is built around the brand new Kirin 990 platform, with a triple-tier architecture :

  • two ARM Cortex-A76 high-performance cores at 2.86 GHz
  • two ARM Cortex-A76 sustained performance cores at 2.36 GHz
  • four ARM Cortex-A55 low-power cores at 1.95 GHz

It also comes with a powerful 16-core ARM Mali-G76 GPU, and a new Da Vinci neural architecture.

The 4G model comes with 2 NPUs – 1 big + 1 small, but the 5G model will have 3 NPUs – 2 big + 1 small. This should give the 5G model a significant boost in AI capabilities.

In the front, it has a 32 MP selfie camera, but in the back, it features a new SuperSensing Quad Camera that consists of :

  • a 40 MP SuperSensing main camera (f/1.6)
  • a 8 MP telephoto camera with 3X optical zoom (f/2.4)
  • a 40 MP ultra-wide camera (f/1.8)
  • a 3D Time-of-Flight camera

The HUAWEI Mate 30 Pro 5G is powered by a large 4,500 mAh battery, and supports 40 W wired charging, and 27 W wireless charging.

Recommended : HUAWEI Mate 30 Pro 5G : Who Should Buy One?

 

HUAWEI Mate 30 Pro 5G vs 4G Specifications

Specifications HUAWEI
Mate 30 Pro (5G)
HUAWEI
Mate 30 Pro (4G)
Display 6.53-inch OLED display
– 1176 x 2400 pixels (~409 ppi)
– HDR10 + DCI-P3 colour gamut
Protection Gorilla Glass 6 + IP68
Operating System Android 10 with EMUI 10
System Platform HiSilicon Kirin 990 5G HiSilicon Kirin 990
CPU 2 x ARM Cortex-A76 cores (2.86 GHz)
2 x ARM Cortex-A76 cores (2.36 GHz)
4 x ARM Cortex-A55 cores (1.95 GHz)
NPU 2 Big Cores + 1 Tiny Core 1 Big Core + 1 TinyCore
GPU ARM Mali-G76 MC16
RAM 8 GB LPDDR4x
Storage 256 GB UFS 3.0 storage
NM Card (up to 256 GB)
Front Camera 32 MP with f/2.0 lens
3D ToF camera
Rear Cameras 40 MP main camera (f/1.6)
8 MP 3X telephoto camera (f/2.4)
40 MP ultra-wide camera (f/1.8)
3D ToF Camera
Connectivity 5G : NSA and SA modes
4G : LTE
Wi-Fi : 802.11a/b/g/n/ac
Bluetooth : BT5.0
USB : USB 3.1 Type C
5G : NA
4G : LTE
Wi-Fi : 802.11a/b/g/n/ac
Bluetooth : BT5.0
USB : USB 3.1 Type C
Fingerprint Sensor Yes, In Display
Other Sensors Accelerometer, gyro, proximity, barometer, compass
Battery 4,500 mAh
40 W wired charging
27 W wireless charging
Dimensions 73.1 mm wide
158.1 mm tall
8.8 mm thick
Weight 198 g

 

HUAWEI Mate 30 Pro 5G : Malaysia Telco Deals!

The HUAWEI Mate 30 Pro 5G has a recommended retail price of RM 4,199 (~S$1,409 / ~US$1,009 / ~£779 / ~A$1,519) here in Malaysia, and comes with exclusive gifts worth RM 537 :

  • HUAWEI Wireless In-Car SuperCharge charger
  • HUAWEI Care (1-year extended warranty)

And here are the four Malaysia telco deals for the Mate 30 Pro 5G :

Telco Best Deal Alternate
Celcom EasyPhone : RM 99 per month Platinum Plus : RM 1,458 one-time
UMobile HERO P139 : RM 1,599 one-time HERO P99 : RM 1959 one-time
Maxis Zerolution : RM 99 per month
Digi PhoneFreedom 365 : RM 68 per month

If you prefer to purchase the Mate 30 Pro 5G outright though, here are some great deals :

Store Price Free Gifts
DirectD

RM 4199

HUAWEI Care
HUAWEI SuperCharge wireless in-car charger
HUAWEI SuperCharge car charger

HUAWEI Soundstone CM51
HUAWEI Body Scale
HUAWEI CM510 Bluetooth Speaker
Gadgets House

RM 4199

HUAWEI Care
HUAWEI SuperCharge wireless in-car charger
HUAWEI Mate 30 Pro case

HUAWEI Smart Band 3
HUAWEI Mini Bluetooth Speaker
HUAWEI Premium Store

RM 4199

HUAWEI Care
HUAWEI SuperCharge car charger
HUAWEI Body Scale

This is really the best time ever to purchase the HUAWEI Mate 30 Pro 5G smartphone!

 

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HUAWEI Mate 30 Pro 5G : Price + Launch Deal In Malaysia!

Get ready to buy the HUAWEI Mate 30 Pro 5G this week! Here is EVERYTHING you need to know about its specifications, price and availability in Malaysia!

 

HUAWEI Mate 30 Pro 5G

The HUAWEI Mate 30 Pro 5G is built around the brand new Kirin 990 platform, with a triple-tier architecture :

  • two ARM Cortex-A76 high-performance cores at 2.86 GHz
  • two ARM Cortex-A76 sustained performance cores at 2.36 GHz
  • four ARM Cortex-A55 low-power cores at 1.95 GHz

It also comes with a powerful 16-core ARM Mali-G76 GPU, and a new Da Vinci neural architecture.

The 4G model comes with 2 NPUs – 1 big + 1 small, but the 5G model will have 3 NPUs – 2 big + 1 small. This should give the 5G model a significant boost in AI capabilities.

In the front, it has a 32 MP selfie camera, but in the back, it features a new SuperSensing Quad Camera that consists of :

  • a 40 MP SuperSensing main camera (f/1.6)
  • a 8 MP telephoto camera with 3X optical zoom (f/2.4)
  • a 40 MP ultra-wide camera (f/1.8)
  • a 3D Time-of-Flight camera

The HUAWEI Mate 30 Pro 5G is powered by a large 4,500 mAh battery, and supports 40 W wired charging, and 27 W wireless charging.

Recommended : HUAWEI Mate 30 Pro 5G : Who Should Buy One?

 

HUAWEI Mate 30 Pro 5G vs 4G Specifications

Specifications HUAWEI
Mate 30 Pro (5G)
HUAWEI
Mate 30 Pro (4G)
Display 6.53-inch OLED display
– 1176 x 2400 pixels (~409 ppi)
– HDR10 + DCI-P3 colour gamut
Protection Gorilla Glass 6 + IP68
Operating System Android 10 with EMUI 10
System Platform HiSilicon Kirin 990 5G HiSilicon Kirin 990
CPU 2 x ARM Cortex-A76 cores (2.86 GHz)
2 x ARM Cortex-A76 cores (2.36 GHz)
4 x ARM Cortex-A55 cores (1.95 GHz)
NPU 2 Big Cores + 1 Tiny Core 1 Big Core + 1 TinyCore
GPU ARM Mali-G76 MC16
RAM 8 GB LPDDR4x
Storage 256 GB UFS 3.0 storage
NM Card (up to 256 GB)
Front Camera 32 MP with f/2.0 lens
3D ToF camera
Rear Cameras 40 MP main camera (f/1.6)
8 MP 3X telephoto camera (f/2.4)
40 MP ultra-wide camera (f/1.8)
3D ToF Camera
Connectivity 5G : NSA and SA modes
4G : LTE
Wi-Fi : 802.11a/b/g/n/ac
Bluetooth : BT5.0
USB : USB 3.1 Type C
5G : NA
4G : LTE
Wi-Fi : 802.11a/b/g/n/ac
Bluetooth : BT5.0
USB : USB 3.1 Type C
Fingerprint Sensor Yes, In Display
Other Sensors Accelerometer, gyro, proximity, barometer, compass
Battery 4,500 mAh
40 W wired charging
27 W wireless charging
Dimensions 73.1 mm wide
158.1 mm tall
8.8 mm thick
Weight 198 g

 

HUAWEI Mate 30 Pro 5G Colour Options

The HUAWEI Mate 30 Pro is available with either a glass or vegan leather back, with these colour options :

  • Glass : Emerald Green, Space Silver, Cosmic Purple, Black
  • Vegan Leather : Forest Green and Orange

At the moment, we have no idea what colours are really available at launch. We will keep you updated as we know more!

 

HUAWEI Mate 30 Pro Price + Deal!

The HUAWEI Mate 30 Pro 5G will retail for RM 4,199 (roughly US$1,019 / £776 / A$1,523 / S$1,399) from 7 February 2020 onwards, at :

  • HUAWEI online stores / retailers : RM 4199 | RM 4199 | RM 4199
  • all HUAWEI Experience Stores nationwide
  • Maxis, Celcom and U Mobile
  • Digi (soon)

Every purchase of the Mate 30 Pro 5G will come with these exclusive gifts worth RM 537 :

  • HUAWEI Wireless In-Car SuperCharge charger
  • HUAWEI Care (1-year extended warranty)

On top of that, these online retailers are offering even sweeter deals for pre-orders / early bird purchases :

Store Price Free Gifts
DirectD

RM 4199

HUAWEI Care
HUAWEI SuperCharge wireless in-car charger
HUAWEI SuperCharge car charger

HUAWEI Soundstone CM51
HUAWEI Body Scale
HUAWEI CM510 Bluetooth Speaker
Gadgets House

RM 4199

HUAWEI Care
HUAWEI SuperCharge wireless in-car charger
HUAWEI Mate 30 Pro case

HUAWEI Smart Band 3
HUAWEI Mini Bluetooth Speaker
HUAWEI Premium Store

RM 4199

HUAWEI Care
HUAWEI SuperCharge car charger
HUAWEI Body Scale

So this is really the best time ever to purchase the HUAWEI Mate 30 Pro 5G smartphone!

Recommended : HUAWEI Mate 30 Pro Photo Showcase : Macau!

 

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Celcom + Maxis : First 5G Network Sharing Trial Succeeds!

Celcom and Maxis just announced that they successfully conducted Southeast Asia’s first 5G network sharing trial! Here are the details!

 

Celcom + Maxis : First 5G Network Sharing Trial Succeeds!

Celcom and Maxis conducted Southeast Asia’s first 5G Multi Operator Core Network (MOCN) trial in December 2019, following the MoU agreement on 25 November 2019.

It utilised the Maxis 5G site at Seaview Hotel in Kuah, and the Celcom 5G site at The Westin Langkawi Resort & Spa, testing their capability to support both Maxis and Celcom users.

MOCN is a sharing mechanism that allows two different core networks to share the same RAN (Radio Active Network).

Using MOCN allows Celcom and Maxis to quickly extend their 5G coverage across Langkawi, just by leveraging their existing 5G sites.

 

Celcom + Maxis : Future 5G Sharing Plans

Moving forward, Celcom and Maxis plans to conduct further RAN sharing trials using 5G Standalone (5G SA) network this quarter, Q1 2020.

 

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Celcom + Maxis To Explore 5G Network Sharing!

Celcom and Maxis just signed an MOU to explore the possibility of sharing their 5G infrastructure to accelerate 5G rollout in Malaysia. Here are the details!

 

Celcom + Maxis To Explore 5G Network Sharing!

Celcom and Maxis today (25 November 2019) signed a Memorandum of Understanding (MoU) to explore a potential partnership for the deployment of the next-generation 5G network infrastructure across Malaysia.

They will both look at the potential collaboration in the joint deployment of 5G infrastructure in selected areas in Malaysia. Maxis and Celcom will still maintain their own networks, and remain competitive in other areas.

This potential collaboration could help deliver significant cost savings to both telcos, and let them deliver a faster roll-out of 5G services.

Such a collaboration will also enable both telcos to explore possible business opportunities in key 5G strategic areas.

Signing on behalf of Celcom was Idham Nawawi, Chief Executive Officer (CEO), and Muniff Kamaruddin, Chief Strategy and Value Creation Officer. Meanwhile, Maxis was represented by Gokhan Ogut, CEO and Morten Bangsgaard, Chief Technology & Information Officer.

 

Celcom On 5G Network Sharing MoU With Maxis

Idham Nawawi, Celcom CEO said, “We believe collaboration is the way forward for the industry and working with Maxis to explore a more coordinated 5G deployment in Malaysia is something we are excited about. 5G is the next evolution that will transform how people work, live and play. It will enable a more enhanced consumer experience as well as create new opportunities for consumers, students, governments and businesses alike. Our potential collaboration will pave the way for the delivery of a world-class 5G network, on top of our existing 4G and 3G/2G networks, to every Malaysian, realising a truly digital Malaysia in the IR4.0 era.”

 

Maxis On 5G Network Sharing MoU With Celcom

Gokhan Ogut, Maxis CEO said, “We welcome the idea of collaborating with Celcom for 5G network sharing. We are already sharing towers, fiber and working together on connectivity for rural areas and USP projects. This helps us save resources and accelerate rollout. With this 5G network sharing, it presents an opportunity for us to deliver more value to our customers. Such industry collaboration is important in supporting Malaysia’s ambition in driving the digital economy.”

 

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1 Million Mate30 Phones Sold In 3 Hours In China! How About Malaysia?

HUAWEI sold an amazing 1 million units of the HUAWEI Mate30 Series smartphones in just 3 hours in China!

But what about Malaysia, where HUAWEI just kicked off public sale of the HUAWEI Mate30 Series smartphones?

 

HUAWEI Mate30 Phone Sales In Malaysia

The HUAWEI Mate30 smartphones were just released for public sale a week ago, after an exclusive referral sales program.

Even so, HUAWEI Malaysia says that 70% of their Mate30 Series vouchers have already been redeemed from the HUAWEI Member Centre!

What exactly is driving the sale of the HUAWEI Mate30 smartphones here in Malaysia? Let’s find out…

 

Why The HUAWEI Mate30 Is Popular In Malaysia

Here are some reasons why we believe HUAWEI Mate30 has so far struck a clear note with Malaysians.

No GMS? No Problem!

First, let’s get the elephant out of the room – the worry about HUAWEI Mobile Services, instead of Google Mobile Services.

Malaysians are generally quite tech-savvy and have quickly embraced solutions to the problem, as this video demonstrates :

Recommended : HUAWEI Phone Clone : Foolproof Way To Bypass Trump Ban?

Greatly Expanded HUAWEI AppGallery

Thanks to massive investment in the HUAWEI AppGallery, it has seen a massive expansion in the number of apps. More importantly – many key apps were launched within a month!

Over a period of just two months – from September to October 2019 – there were 200,000 new users of HUAWEI App Gallery, with 100 million apps downloaded in Malaysia alone!

On a daily basis, HUAWEI reported over 1.5 million downloads, and that 27 popular or critical apps were added in a single month.

SuperSensing Cine Camera

Malaysians LOVE to take photos and videos with their smartphones, and they are very particular about image quality and camera features.

The HUAWEI Mate 30 Pro is particularly popular because of its 40 MP SuperSensing Cine Camera, which supports 4K 60fps video recording, with these groundbreaking features :

  • an ISO of up to 51200,
  • Cinematic Time-lapse capability,
  • real-time video bokeh effect, and
  • an ultra-slow motion mode that records at up to 7680 fps!

Recommended : How HUAWEI Mate 30 Pro Captures 7680 FPS Video!

Interactive AI Gesture Control

This is a really cool feature that seems to have impressed many Malaysians.

Its 3D Depth Sensing Camera and a Gesture Sensor are used to identify your face and detect your gestures, which are then used by its Tiny-Core NPU to interpret your gestures.

By simply looking at the screen, and swiping your hands, you can “command” the Mate 30 Series smartphone to perform many commands like unlocking the screen, change pages, and take screenshots.

AI Private View + AI Auto Rotate

The HUAWEI Mate 30 Series smartphones offer an AI Private View mode, which hides your private messages if it cannot recognised the face of the person viewing them!

They also have an AI Auto-Rotate capability, that uses the front 3D camera to analyse your eye orientation to automatically determine if they should lock the rotation of the display.

Multi-Screen Collaboration

The HUAWEI Multi-Screen Collaboration feature is incredibly powerful and useful.

Enabling it lets you easily drag-and-drop files between your Mate 30 Series smartphone and laptop. It even lets you use your laptop’s keyboard to type messages directly on your phone!

Long Battery Life!

Malaysians are prodigious smartphone users, which is why we always have a power bank handy!

The HUAWEI Mate 30 Series smartphones though, comes with a large 4200 mAh (Mate30) or 4500 mAh (Mate30 Pro) battery, which means they last a full day and then some!

And when it’s time to recharge them, it appears Malaysians love its super-fast 40W wired charging and world-leading 27W wireless charging capabilities!

 

HUAWEI Mate30 Telco Deals For Malaysia!

It looks like more Malaysians will soon become HUAWEI Mate30 owners, thanks to a bevy of new offers from Malaysia’s top telcos. Let’s check out the new HUAWEI Mate 30 Series telco deals for Malaysia!

Celcom : One-Time Purchase Offers

Celcom Offers RRP Plan Price / Month One-Time Purchase Price
HUAWEI Mate30 RM 2799 RM 188 RM 299
Buy Mate30 Free P30 RM 2799 RM 188 + RM 48 (Sub Line) RM 1599
RM 148 + RM 48 (Sub Line) RM 1699

Celcom : Instalment Packages

Celcom Instalment Packages RRP Plan Price / Month Device Price / Month (Plan + Device Price) / Month
HUAWEI Mate30 (Owned) RM 2799 RM 188 RM 28 RM 216
HUAWEI Mate30 (Rental) RM 2799 RM 188 RM 15 RM 203

Digi : Instalment Package (Owned)

Digi Instalment Package RRP Plan Price / Month Device Price / Month (Plan + Device Price) / Month
HUAWEI Mate30 (Owned) RM 2799 RM 160 RM 28 RM 188

Maxis : Instalment Packages

Maxis Instalment Package RRP Plan Price / Month Device Price / Month (Plan + Device Price) / Month
HUAWEI Mate30
Buy 1 Free 1
RM 2799 RM 188 + RM 48 (Sub Line) RM 99 RM 335
HUAWEI Mate30 Pro
Buy 1 Free 1
RM 3899 RM 188 + RM 48 (Sub Line) RM 199 RM 435

 

HUAWEI Mate30 : Where To Buy?

For those who want to buy the HUAWEI Mate30 directly, here are some online purchase links :

 

HUAWEI Mate30 Pro : Where To Buy?

For those who want to buy the HUAWEI Mate30 Pro directly, here are some online purchase links :

 

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Maxis Showcases aquariaKLCC 5G AR Experience!

Maxis just showcased Malaysia’s first 5G augmented reality (AR) experience at aquariaKLCC!

Here is a primer on what the new AR experience at aquariaKLCC, and how Maxis 5G drives it!

 

The aquariaKLCC 5G AR Experience

Over the next few months, visitors to aquariaKLCC can take a virtual journey through the ocean floor for an immersive experience of both marine life and 5G technology.

This is the third 5G use case demo that Maxis has implemented. The first two 5G use case demos were conducted in Putrajaya in April 2019, and IDECS in Kuching in July 2019. The next two Maxis 5G test beds will be launched soon in Langkawi and Gamuda Cove.

The aquariaKLCC 5G augmented reality experience is part of the 5G Malaysia Demonstration Projects programme under the Malaysian Communications and Multimedia Commission, which serves to facilitate, develop and foster 5G uses cases in a live but controlled environment.

 

Maxis 5G Partnership With HUAWEI

The Maxis 5G network is being developed in partnership with HUAWEI. In February 2019, Maxis and HUAWEI signed an MoU (Memorandum of Understanding) to cooperate on full-fledge 5G trials.

This will followed by a landmark agreement in October 2019 for the provisioning of the Maxis 5G network by HUAWEI.

 

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100Mbps ViewQwest Freedom 100 Price + Offer Analysed!

ViewQwest just launched their Freedom 100 broadband plan, offering 100Mbps download speeds with a FREE static IP!

Here is everything you need to know about the new 100Mbps ViewQwest Freedom 100 broadband plan!

 

The 100Mbps ViewQwest Freedom 100 Plan

The new ViewQwest 100Mbps plan is called Freedom 100, and comes with not just a FREE static IP address, but also proprietary ViewQwest services, including latency-based routing and a promise not to engage or enforce a Fair Usage Policy.

In other words, ViewQwest is committed to their policy of restricting Internet usage in any way, through network shaping, bandwidth caps, or strict data traffic management policies.

The free static IP will be useful for those who want to run their own personal server or NAS at home, as well as making it easier for home owners to access their CCTV networks remotely.

 

ViewQwest Freedom 100 – One 100Mbps Plan, Four Prices

ViewQwest offers a single Freedom 100 plan, with 100Mbps of download speed and 50Mbps of upload speed.

However, they will be offering it at four different price points, based on your selection of router and contract length.

  • ASUS AC1200G+ router with 24 months contract : RM 138 per month
  • ASUS AC1200G+ router with 36 months contract : RM 128 per month
  • ASUS Lyra Trio routers (2 units) with 24 months contract : RM 158 per month
  • ASUS Lyra Trio routers (2 units) with 36 months contract : RM 148 per month

To promote the new Freedom 100 plan, ViewQuest is offering three free months after the contract ends.

What this means is – you will pay the full monthly price for the length of your 24- or 36-month contract. After that ends, you will receive 3 additional months of broadband for free.

If any ViewQwest representative quotes you lower prices of RM 118, RM 123, RM 137 or RM 140, that is because they are factoring in those 3 free months.

 

ViewQwest Freedom 100 – Our Analysis

The ViewQwest Freedom 100 is certainly an interesting proposition, offering a better deal than even Maxis FibreNation plans… but only if you opt for the 36 month plan and/or the mesh Wi-Fi routers option.

With Wi-Fi Router

With a 24-month contract, MaxisONE Home Fibre is actually cheaper. Going with a 36-month contract shaves off just RM 1 per month… or a princely RM 24 after 2 years.

With Wi-Fi Router Contract Period Monthly Cost Total Cost
@ 24 Months
MaxisONE Home Fibre 100Mbps 24 Months RM 129 RM 3,096
ViewQwest Freedom 100 24 Months RM 138 RM 3,312
36 Months RM 128 RM 3,072

If we take into account the free 3 months, the ViewQwest Freedom 100 is now cheaper by RM 6.33 per month with a 24 month contract, and a more significant RM 10.85 per month with a 36 month contract.

With Wi-Fi Router Contract Period Monthly Cost Total Cost
@ 24 Months
MaxisONE Home Fibre 100Mbps 24 Months RM 129 RM 3,096
ViewQwest Freedom 100 24 Months RM 122.67 RM 2,944
36 Months RM 118.15 RM 2,835.60

With Mesh Wi-Fi Routers

If you opt for the mesh Wi-Fi routers option, ViewQwest is still slightly more expensive with a 24-month contract.

But ViewQwest has a better deal, because their ASUS Lyra Trio routers cost more than twice as much as the AIRTIES Air4830 routers Maxis uses.

With Mesh Wi-Fi Routers Contract Period Monthly Cost Total Cost
@ 24 Months
MaxisONE Home Fibre 100Mbps 24 Months RM 154 RM 3,696
ViewQwest Freedom 100 24 Months RM 158 RM 3,792
36 Months RM 148 RM 3,552

Again, the ViewQwest Freedom 100 plan is only cheaper than MaxisONE Home Fibre when you sign up for the 36-month contract.

That saves you RM 6 per month, or RM 144 after two years. But again, it gets you a better pair of ASUS Lyra Trio routers.

If we take into account the free 3 months, the ViewQwest Freedom 100 is now cheaper by RM 13.56 per month with a 24 month contract, and a very significant RM 17.38 per month with a 36 month contract.

With Mesh Wi-Fi Routers Contract Period Monthly Cost Total Cost
@ 24 Months
MaxisONE Home Fibre 100Mbps 24 Months RM 154 RM 3,696
ViewQwest Freedom 100 24 Months RM 140.44 RM 3,370.67
36 Months RM 136.62 RM 3,278.77

So if you want to use a mesh Wi-Fi network, it would make sense to choose ViewQwest over MaxisONE Home Fibre, and it would be better to opt for the 36 month contract.

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What About The Static IP?

The static IP is a bonus for those with home servers, NAS or CCTV systems, but nowhere worth the ridiculous RM 200 price they quoted.

Especially when you can get free dynamic DNS services online.

Are They Making Extra Off The Mesh Routers?

We did a quick check on the cost of the two router options, because despite what they tell you – the routers are not free. Their cost is just amortised across the contract period.

Router Retail Price Price / 24 Months Price / 36 Months
ASUS AC1200G+ RM 232 RM 9.70 RM 6.40
ASUS Lyra Trio (2 Units) RM 875 RM 34.50 RM 24.30
Difference + RM 643 + RM 24.80 + RM 17.90

As our comparison shows, they are passing along the cost of the router if you opt for the Lyra Trio mesh routers. So they are on the level in this respect.

 

ViewQwest Freedom 100 Availability

The 100Mbps ViewQwest Freedom 100 plan is available with immediate effect. However, ViewQwest has limited coverage area.

They will begin rolling out their broadband services in the Klang Valley and Johor Bahru, with other cities and areas planned across these two years.

 

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Maxis 100PeratusMalaysia Celebrates Malaysian Diversity!

This National Day, Maxis is celebrating the diversity of all Malaysians with its 100PeratusMalaysia campaign in collaboration with diverse, eclectic Malaysian personalities!

 

The Maxis 100PeratusMalaysia Campaign

Maxis kickstarted their 100PeratusMalaysia campaign by launching a short film depicting diverse Malaysian personalities.

In this short 100PeratusMalaysia film, these Malaysian personalities were taken through a journey of self-discovery. Leveraging the power of technology, they dug deeper into their identities through DNA testing.

Despite results showing that they had a link to various geographical locations around the world, there was one compelling truth – they are all #100peratusMalaysia.

The personalities involved in the campaign were writer and activist Marina Mahathir, food ambassador of Tourism Malaysia Dato’ Chef Wan, Miss Universe Malaysia 2011 Deborah Priya Henry, performing arts icon Tiara Jacquelina, actor and award-winning comedian Douglas Lim, SEA Games gymnastic gold medallist Farah Ann Abdul Hadi and national football legend Datuk Santokh Singh.

“The premise of our National Day campaign was using technology to not only understand our unique differences in a new light, but also acknowledge that our diversity is what makes us stronger and enables us to achieve great things. The more we know ourselves, the more we realise that our differences tell the story of who we are as Malaysians. At the end of the day, our love for Malaysia, our homeland, is what unites us, and we hope that this campaign will raise the spirits of Malaysians everywhere,” said Tai Kam Leong, Maxis’ Head of Brand and Marketing.

 

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The Maxis AI Network Explained – Getting Ready For 5G!

Maxis just announced that they are getting ready for 5G with their new AI Network.

Find out what the Maxis AI Network is all about, and how it will help them prepare for 5G!

 

The Maxis AI Network Explained!

Maxis has been building a 5G-ready intelligent network with the widest fibre-optic footprint to mobile base stations across the country.

Dubbed the Maxis AI Network, it is built on the IP network architecture, with the latest software-defined networking technology.

It is capable of self-optimising data traffic along the most efficient routes, and self-heal network disruptions by anticipating and rerouting traffic around potential problem areas.

Smart Network Management

Maxis’ mobile and fibre networks are now based on the next-generation IP network. This digital  network has traffic control systems that can anticipate potential usage spikes (i.e. whether it’s festive or football seasons) and open up more bandwidth in anticipation.

This is achieved through automated data rerouting capabilities on a network built with multiple alternative routes.

Network intelligence is also now distributed at increasing points of connection across the network, and their software-defined networking (SDN) architecture ensures a low network latency and ready upgrade path to 5G.

Other Maxis AI Network Capabilities

  • Support For NB-IoT : The Maxis AI Network will provide strong support for Low Power Wide Area (LPWA) technology built with 5G-like capabilities and designed for mass-scale industrial deployments for enterprise and government.
  • Faster first call resolution : The Maxis AI Network is able to provide more accurate analysis in the event of a network outage for individual customers, leading to better first call resolution.
  • Business continuity : The Maxis AI Network’s proactive notification system is able to alert Enterprise customers on performance updates within five minutes, making it possible to trigger earlier business contingency planning.
  • Addressing mission-critical business requirements : The Maxis AI Network, through a network health dashboard app, helps Maxis service managers work on-the-go to troubleshoot issues and identify solutions for Enterprise customers.
  • Preventive maintenance : Maxis’ Project SkyEye drones capture 360-degree HD images of their network towers, which is relayed to their servers for high-speed diagnostic scanning by Maxis A.I. that has been trained for precise, efficient structural fault detection and prediction, and is capable of recommending the appropriate preventive maintenance measures.

 

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Hotlink Rewards : How TO Win FREE Phones Every Day!

Hotlink just announced a special Free Phones Every Day offer, as part of Hotlink Rewards! Here is how YOU can win a FREE phone from Hotlink!

 

Hotlink Rewards : Win FREE Phones Every Day Promo!

If you are a Hotlink customer, you can now win one of these great phones, just by logging into the Hotlink RED App every day!

 

How To Win FREE Phones With Hotlink Rewards

The Hotlink Free Phones Every Day offer will run until 31 July 2019.

To win one of those great phones, all you need to do is…

  1. Download and install the Hotlink RED app from the Apple Store or Google Play Store
  2. Register and log into the Hotlink RED app.
  3. Open the Hotlink RED app every day to claim the daily free Hotlink Rewards points from the Rewards tab.
  4. To earn more points, you can buy selected Internet Passes from the Shop tab.
  5. Go to the Deal tab, and click on the Free Phones Every Day deal under the Hot Deals category.
  6. Select Redeem With 5 Hotlink Rewards Points, to download one chance to win a phone.

That’s all you need to do! Every 5 Hotlink Rewards points “buys” you a chance to win a free phone from Hotlink!

 

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MaxisONE Share Plan Improved With Zerolution + More Data!

Maxis just announced that they improved the MaxisONE Share plan with Zerolution and MORE DATA! Here are the full details!

 

MaxisONE Share Users Can Now Buy Phones On Zerolution!

In the past, only the MaxisONE principal subscriber is allowed to purchase phones on Maxis Zerolution. But now, Maxis is opening it up to MaxisONE Share lines as well!

What this mean is every MaxisONE Share account is allowed to purchase a phone using on Zerolution. If you have four Share Lines, then your family can purchase up to five smartphones on Zerolution!

 

More Data For MaxisONE Share Plan!

The MaxisONE Share plan was also enhanced with more data – 20 GB per line. MaxisONE Share Lines with a MaxisONE Home Fibre plan continue to get unlimited data!

 

The New MaxisONE Share Plan Summarised!

  1. Lowest cost of plan and device – Families can purchase a wide range of the latest devices without having to worry about breaking the bank. Plus, there is a zero upfront fee for everyone in the family through Zerolution.
  2. Wide range of the latest devices – Maxis families also won’t have to compromise on their desired phones – be it flagship, mid-range, or entry level smartphones – there is something for everyone in the family! Choose from brands such as iPhone, Samsung, Huawei and many more.
  3. Refreshed DataPool of 10GB + 10GB – Share Lines now get a total of 20GB per line, with 10GB going into the DataPool, which can be shared across other lines in the account, while the other 10GB is exclusively for that share line customer alone. Even better, Share Lines with fibre have unlimited data.
  4. Family roam – Free unlimited data, calls and SMS to any ASEAN country, for all family lines, when one family member activates the MaxisONE World pass for RM38 a day.
  5. Unlimited calls and SMS – Families get unlimited calls and SMS to all networks for Share Lines too. To top it off, they can enjoy superfast Internet, anytime, anywhere, and stay connected with each other on the fastest 4G network in the country for only RM48 a month.
  6. Maxis Deals – Share Line customers also have access to great Buy1Free1 Deals from TeaLive, Auntie Anne’s, McDonald’s and many more on the MyMaxis App.

 

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The 2019 Hotlink Raya Promo Gives You 44GB FREE DATA!

Maxis just announced a special 2019 Hotlink Raya promotion that will give you 44GB of FREE DATA! Here is what you need to do to get all that juicy free Internet data!

 

The 2019 Hotlink Raya Promo

The 2019 Hotlink Raya promotion will run from 16 May until 30 June 2019. During this promotion period, all you have to do is purchase ANY HotlinkMU RAYA Deals in the Hotlink RED App to instantly enjoy 44GB of free, high-speed Internet!

 

How To Enjoy The 2019 Hotlink Raya Promo

To get the free 44GB of free data, follow these instructions :

  1. Download the Hotlink RED App from Google Play Store or the Apple Store.
  2. Check out the HotlinkMU RAYA Deals in the HOME & SHOP tab.
  3. Purchase any HotlinkMU RAYA Deals with “RAYA PROMO” on it, and the free 44GB data will be automatically activated.

 

44GB Data Limitations

There are no restrictions or limitations on what you can use all that free high-speed Internet data for. However, you need to note that the 44GB data quota :

  • is only valid during the 2019 Hotlink Raya promotion period (16 May until 30 June 2019), and
  • is split into 22GB all day, and 22GB from 1 AM until 7 AM.

 

The Official 2019 Hotlink Raya Music Video!

Here is the official 2019 Hotlink Raya music video by Fatin Afeefa, Nana Sheme, Bea, Alyssa Dezek and Wafiy!

 

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The 2019 Fibrenation Plans + Devices From Maxis Revealed!

It has arrived! The 2019 Maxis Fibrenation plans and devices have just been announced for both homes and businesses!

Here is our primer on the 2019 Maxis Fibrenation plans and devices!

 

The 2019 Maxis Fibrenation Plans

Maxis just introduced three new 2019 Fibrenation packages for high-speed Internet at home :

  • 300 Mbps – RM 149 per month
  • 500 Mbps – RM 219 per month
  • 800 Mbps – RM 299 per month

Businesses also get the option to subscribe to the three higher speeds, at higher price points :

  • 300 Mbps – RM 199 per month
  • 500 Mbps – RM 269 per month
  • 800 Mbps – RM 349 per month

The 2019 Fibrenation Mesh WiFi Devices

All the existing and new plans are made to be paired with a mesh WiFi device, which improves coverage and amplifies WiFi signals in every home or office.

The mesh network is scalable, so you can keep adding as many mesh WiFi devices as you want to it!

  • The 500Mbps and 800Mbps home fibre plans will come with two FREE mesh WiFi devices!
  • All 2019 Fibrenation plans for businesses will come with two FREE mesh WiFi devices, as well as FREE Internet Security protection.

Every home and business customer will also enjoy FREE installation by Maxperts who will make sure that the WiFi system is optimally set up. Sounds like a good deal right?

The Maxis ONEBusiness Voice Plan

Maxis also introduced ONEBusiness Voice, which is a plan that converts businesses’ fixed voice services to a cloud-based multi-line IP voice service.

This package offers an affordable voice package with FREE calls and FREE hardware (bundled analog telephone adapter and office phone).

Companies can save up to 40% on office phone bills and reduce costs of hardware such as PABX with this Maxis ONEBusiness Voice plan.

 

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The 2019 Hotlink System Upgrade – What You Need To Know!

Hotlink prepaid users, be prepared! Maxis just kicked off a major Hotlink system upgrade, with some service disruptions. Here is everything you need to know about the 2019 Hotlink System Upgrade!

 

The 2019 Hotlink System Upgrade

Maxis revealed that the 2019 Hotlink system upgrade will be implemented in two phases. The first phase kicks off today – 22 April 2019.

During this phase, Hotlink users may not be able to perform certain transactions :

  • top-up accounts
  • purchase service passes

The good news is – these crucial services are still active during the 2019 Hotlink system upgrade, as long as the account has been topped-up, and passes activated before the system upgrade.

  • make calls
  • use mobile Internet
  • send SMS messages

 

How To Prepare For The 2019 Hotlink System Upgrade

To ensure you have uninterrupted connectivity, Maxis highly recommends that all Hotlink prepaid users top up their credit or buy passes BEFORE the Hotlink system upgrade begins.

Please remember that the 2019 Hotlink system upgrade will be implemented in two phases. So watch out for the SMS warning, and top-up and purchase your passes before the next phase kicks in.

 

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The Maxis NB-IoT (Narrowband IoT) Service Unveiled!

Maxis just launched their first Narrowband Internet of Things (NB-IoT) service. Here are the full details!

 

The Maxis NB-IoT (Narrowband IoT) Service

The Maxis NB-IoT is a dedicated network for IoT devices. It offers 5G-like capabilities for low bandwidth applications and supports millions of connected things.

It also uses less power which allows for longer battery life. The NB-IoT network will enable expansion of  advanced data analytics to enable companies to quickly make decisions in areas, like

  • potential cost savings
  • improved efficiency
  • business opportunities

 

Maxis NB-IoT Coverage Areas

Maxis started operating their NB-IoT network on 16 April 2019 in selected areas within key IoT market centres, including :

  • Cyberjaya
  • Penang
  • Kuching
  • Putrajaya
  • Johor Bahru
  • KLCC

 

Maxis Partners Vodafone In Its NB-IoT Services

Thanks to their collaboration with Vodafone, Maxis will have access to Vodafone’s experience in NB-IoT deployment in various countries and tap into Vodafone’s extensive global NB-IoT network.

Vodafone will also support Maxis in developing their NB-IoT ecosystem through the sharing of knowledge and access to the technology.

 

Maxis IoT Innovation Lab

Maxis set up its IoT Innovation Lab in 2018 as an experiential showcase for enterprise customers of NB-IoT solutions that include :

  • smart lighting
  • parking monitoring
  • smoke alarms
  • smart metering
  • environmental monitoring

NB-IoT also presents great possibilities for key players like the government, state councils and Malaysian businesses in the prime areas of agriculture, utilities and Smart Cities.

“There is an immense amount of opportunities for NB-IoT especially around big data analytics and in enabling real life use cases.

The launch will encourage the development of an ecosystem of partners, developers and customers that will offer even more opportunities for enterprises, to better manage and optimise their assets, their environment, their energy usage and the safety of their people, and to unlock the potential for the delivery of new services in the Malaysian market.

This is a significant step for us as it sets the standards in the deployment of IoT solutions,” said Paul McManus, Head of Enterprise, Maxis.

 

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Maxis And Celcom Tops 2019 Opensignal Report!

The 2019 Opensignal Malaysian Mobile Network Experience report reaffirmed that Maxis and Celcom continue to dominate the Malaysian mobile network market over the other four players- Digi, U Mobile, Unifi and Yes.

Find out more about the 2019 Opensignal report findings, and what it means for your mobile network experience in Malaysia!

 

The 2019 Opensignal Malaysian Mobile Network Experience Report

The 2019 Opensignal Malaysian Mobile Network Experience report was compiled from over 1.9 billion measurements collected from over 744, 691 devices using the Opensignal app in Malaysia. The report covered a 3-month period from December 2019 through February 2019.

In t which was compiled over a 3 month period (December 2018-February 2019), Maxis and Celcom has emerged winners ahead of their rivals Digi, U Mobile, Unifi and Yes.

 

The 2019 Opensignal  Key Findings

The 2019 Opensignal Malaysian Mobile Network Experience report clearly showed that Maxis and Celcom are very much ahead of their other rivals in the Malaysian mobile network market.

Here are the key findings from the 2019 Opensignal report :

  • Maxis and Celcom are almost equal in distancing themselves from the other four telco operators such as Digi, U Mobile, Unifi and Yes.
  • Maxis won the Download Speed Experience category with an average connection of 17.9 Mbps
  • Celcom won the Upload Speed Experience with an average connection of 6.3 Mbps.
  • Maxis and Celcom were the only two operators to earn Good ratings in the video application metric; DiGi, U Mobile and Unifi all had either Fair or Poor ratings.

 

2019 Opensignal Regional Performance

The 2019 Opensignal report also showed the regional performance of Malaysia’s mobile operators in 11 Malaysian regions/cities with some rather unique results, such as;

  • In the 4G Availability metrics, Yes was the clear winner in Kuala Lumpur and Seberang Perai / Penang with scores above 95% – an exceptional level of LTE access.
  • Celcom had 4G Availability scores above 90% in Alor Setar, Ipoh, Johor Baharu, Kuala Lumpur, Kuala Terengganu, Malacca and Seberang Perai/Penang.
  • In Ipoh, all five operators improved on their national Upload Speed Experience results while in Download Speed Experience, there were significant increases from four of the operators over their national averages.

 

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The Maxis 4G LTE Network Is Down! What Should We Do?

At around 4:55 PM today, the entire Maxis 4G LTE network went down, taking with it mobile broadband for all Maxis users. What should you do, if you are on the Maxis 4G LTE network?

 

The Maxis 4G LTE Network Is Down! What Should We Do?

When the Maxis 4G LTE network went down, it took all mobile Internet connectivity. So you won’t be able to use any Internet-based services like Telegram, WhatsApp, Facebook, Instagram, etc. However, you can still make calls and send SMS messages.

Maxis was fast in addressing the issue, immediately putting out this Maxis 4G LTE network advisory when you call their 123 support number :

The key thing to note is that only their 4G LTE network is down. To restore Internet connectivity, you only need to switch to the 3G network.

Now this means you will experience slower Internet connectivity, but it’s better than no Internet at all. It should tide you over until they fix their 4G LTE network.

Apple iPhones

  1. Go to Settings > Mobile Data > Mobile Data Options > Voice & Data
  2. Select 3G, instead of LTE or 4G

Samsung Smartphones

  1. Go to Settings > Connections > Mobile Networks
  2. Click on Network mode
  3. Select 3G/2G (auto connect) or 3G only

HUAWEI Smartphones

  1. Go to Settings > Wireless & Networks > Mobile Network
  2. Disable the 4G option

Oppo Smartphones

  1. Go to Settings > Dual SIM & Cellular > Preferred Network Type
  2. Select 3G/2G (Auto)

 

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Huawei AppGallery Offers Direct Carrier Billing!

Huawei AppGallery now offers direct carrier billing with partners like DiGi, Hotlink, Maxis and U Mobile!

Find out how this new payment option can transform your mobile experience!

 

Huawei AppGallery Offers Direct Carrier Billing!

HUAWEI’s global network is built on 20 years of expertise in the telecom industry and is dedicated to delivering the latest technological advances to consumers around the world.

In its latest move, Huawei AppGallery announces direct carrier billing partnerships with DiGi, Hotlink, Maxis, and U Mobile.

This service offers subscribers of the telco companies the purchase of digital content through its own online app.

Huawei smartphone users can experience smooth, quick and convenient payment process on Huawei AppGallery by enabling DiGi, Hotlink, Maxis, and U Mobile users to be charged through direct carrier billing.

Play First, Pay Later!

This direct carrier billing through Huawei AppGallery will allow users of the said 4 telco carrier companies to purchase a wide range of in-app products such as games and customized themes through their postpaid accounts. The final online bill will be paid through their monthly phone bill.

 

The payment integration provides telco companies and app merchants an all-in-one mobile ecosystem that is seamless and secure for Huawei smartphone users.

The direct carrier billing service aims to enhance customer experience and empower users with more control of their spending habits on apps.

 

Be Rewarded When You Use Huawei AppGallery!

Huawei smartphone users can also enjoy rewards using the easy payment method. With any in-app purchases of games on AppGallery Carnival Collection or any themes of Carnival Themes collection on Huawei Themes App, Huawei smartphone users can enjoy rewards, discounts and offers from Lazada, Starbucks and many more.

Stay Tuned For More!

Stay tuned for more up updates on The Huawei AppGallery Carnival that is currently running now until 31 December 2018.

 

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New 2018 MaxisONE Prime Offers Unlimited Data for Families!

Maxis just introduced a new 2018 MaxisONE Prime that offers unlimited data for families! Find out more about this new Maxis plan here, and find out what advantages it offers to families!

 

New 2018 MaxisONE Prime For Families!

The new 2018 MaxisONE Prime now comes with unlimited data for both mobile and home fibre broadband, enabling families to choose a combination of any MaxisONE Plan (MOP) starting from RM 98 a month and any home fibre plan from just RM 89 a month.

“The reality of today’s digital lifestyles especially amongst families is that they are demanding for more choices and freedom to access content through the Internet, whenever they want and wherever they are. Our latest MaxisONE Prime, which follows the immensely successful Fibrenation campaign with our most affordable and worry-free fibre broadband plans, means that unlimited Internet is available for every person in the family at affordable prices and faster speeds. This also demonstrates our leadership in converged offerings, with both fixed and mobile connectivity solutions available to even more Malaysians,” said Arjun Varma, Maxis’ Head of Postpaid.

 

What Families Can Enjoy With The New 2018 MaxisONE Prime

  1. Choice of any MaxisONE Plan and fibre plan – Previously only available for MOP 188, the refreshed MaxisONE Prime now allows families to choose from any MOP (98 and above) or home fibre plan (RM89 and above) depending on their needs.
  2. Unlimited home and mobile Internet – No matter what combination of plans you choose, family members get unlimited data on their mobile and home broadband. Share lines, which are currently priced at RM48 per line, will also enjoy the unlimited data.
  3. Zero downtime high speed fibre – Customers can confidently rely on home Internet that is always connected. If their high speed fibre connection ever gets disrupted, their home router will automatically connect to a 4G wireless backup, ensuring continuous home Internet connectivity.
  4. Latest home and mobile devices – Choose from an expanded range of devices for the home on Zerolution or mobile on Zerolution360, which offers total device protection and yearly phone upgrades.
  5. FamilyRoam – Free unlimited data, calls and SMS to any ASEAN country, for all family lines, when one family member activates the MaxisONE World pass for RM38 a day.
  6. One Maxperts team – Our dedicated team of Internet experts to help with home WiFi setup and optimisation as well as device setup.

For a limited time only, MaxisONE Prime customers will also enjoy up to 50% off on a wide range of high-end devices and more on Zerolution360, when they sign up for MOP 128 and above, together with a new Share Line.

 

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The New 2018 Hotlink Rewards Program Explained!

Maxis today announced the new 2018 Hotlink Rewards program, which gives those who use the Hotlink RED app a ton of freebies, including free flight tickets. Best of all – it’s completely FREE! Let’s take a look at what it’s all about!

 

The New Hotlink Rewards Program

Starting 12 November 2018, Hotlink customers will receive FREE reward points just by logging into their Hotline RED app.

On top of that, they will also receive a DAILY Mystery Giftwhich could be free flights to domestic or South East Asia destinations!

The new Hotlink Rewards program is backed by major brands like McDonald’s, Shopee, Tealive, Expedia, Domino’s, Watsons, myNEWS.com, Agoda, Marrybrown, Zalora, Traveloka, Kenny Rogers ROASTERS, Klook, Tudung Kini, Easybook, MPH, mySMINK and Fave.

 

How To Participate In The Hotlink Rewards Program

  1. Download the Hotlink RED app from Google Play Store, or the Apple Store.
  2. Launch and log into the Hotlink RED app.
  3. Open the app every day and claim daily reward points.
  4. At the beginning of each month, you will start at the Silver level, and just by logging in daily, you will earn 5 reward points.
  5. Once you accumulate 60 points (or purchase a monthly pass), you will be upgraded to the Gold level.
  6. Once you reach the Gold level, you will earn 10 reward points every day you log into the Hotlink RED app.
  7. The collected reward points can be used to redeem a variety of rewards such as discounted deals from popular brands and merchants, Internet passes and more.
  8. Irrespective of your rank, you can click to open a daily Mystery Gift every time you log into the app.

Note : Your reward points will reset to zero at the beginning of every month. Whatever reward points you had last month will be forfeited.

 

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Introducing The CHEAPER Maxis Fibre Broadband Plans!

FINALLY! Maxis just launched new Maxis Fibre Broadband plans that are MUCH CHEAPER! Check out the details below!

 

CHEAPER Maxis Fibre Broadband Plans!

Starting 20 August 2018, Maxis now offers cheaper high-speed fibre broadband plans for both consumers and businesses without restrictions, and an ‘Always On’ promise. Both the new Maxis Fibre Broadband consumer and business fibre plans are available in speeds of up to 100Mbps, at prices 36% – 65% lower than previous similar plans.

For consumers, the 100 Mbps plan comes at RM 129 per month, and 30 Mbps at RM89 per month.

Business customers meanwhile can take up the 100 Mbps plan for just RM 139 per month, and 30 Mbps for RM 99 per month, inclusive of business grade service options of ‘Always On’ and ‘peace of mind’ benefits.

 

Maxis Fibre Broadband For Home

The new home fibre plans come with unlimited Internet, allowing consumers to enjoy as much Internet access as they want, a dual-band WiFi router to maximize the higher broadband speeds, and Maxperts, Internet specialists who ensure the fibre experience starts right and stays right with end-to-end installation and assurance support.

These new broadband speeds enable high resolution streaming, simultaneous device usage, lag-free gaming, and more. The 100 Mbps plan comes with unlimited voice calls and a free DECT phone, whereas customers who take up the 30 Mbps plan can choose to add this feature.

MaxisONE Home Fibre
30Mbps
MaxisONE Home Fibre
100Mbps
Download Speed Up to 30 Mbps Up to 100 Mbps
Upload speed
Up to 30Mbps
Up to 30 Mbps Up to 50 Mbps
Quota Unlimited Unlimited
Local voice calls Pay per use
RM 10 / mth for unlimited calls
Unlimited calls
Price RM 89 / month RM 129 / month

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Maxis Fibre Broadband For Business

The new business fibre proposition offers multiple business grade benefits – ‘Always On’ connectivity for complete business continuity, Maxperts technical support and a future proof business grade router which will enable additional speed upgrades as they become available, with the additional flexible option to choose multiple solutions add-ons based on their specific business needs.

The 100 Mbps package is a complete offering for any business that includes the above in addition to unlimited calls to all networks.

ONEBusiness Fibre
30Mbps
ONEBusiness Fibre
100Mbps
Speed 30Mbps 100Mbps
Price RM 99 / month RM 139 / month
What you get
  • FREE wireless back-up internet
  • FREE router
  • Next Day Internet (available 18 Sept onwards)
Unlimited domestic voice calls Add on for RM10 per month FREE
Maxperts Service
  • FREE consultation & configuration services if you are switching over
  • FREE installation

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The Maxis Zerolution360 Programme Explained + Analysed!

Maxis today unveiled a new worry-free phone leasing programme – the Maxis Zerolution360! Find out how Zerolution360 works, and how it might just be the ideal option for you!

Updated @ 12 August 2018 : Added the Keeping The Device Comparison.

Updated @ 11 August 2018 : Added the Value Comparison and Free Gifts section. Added the feature differentiation between the Basic and Premium plans.

Originally posted @ 10 August 2018


 

The Maxis Zerolution360 Worry-Free Programme

Maxis Zerolution360 is a phone leasing programme that is designed to eliminate all of the pain points and worries you may have when you purchase an expensive flagship smartphone.

With Zerolution360, you can choose any flagship smartphone offered under the programme and a MaxisONE plan to pair with it. There is ZERO upfront payment and NO contract. A credit card is not even needed. On top of that, you will enjoy these special benefits :

Zerolution360 Basic

  • Immediate one-for-one replacement for lost or damaged devices (within 2 hours in the Klang Valley)
  • Comprehensive device protection for accidental damages, including cracked screen and liquid damage.
  • Free flagship device upgrade every TWO YEARS, with annual upgrades available for an additional fee.

Zerolution360 Premium (RM 10 per month extra)

  • Priority Repair Service – as fast as 24 hours!
  • Free back-up loan device (within 2 hours in the Klang Valley)
  • One-time FREE screen replacement.

 

What Smartphones Are Currently Offered?

Maxis is starting with just five Android devices. They will add more Android devices over time, and even include Apple iPhones in the near future.

 

Zerolution360 Value Comparison

We compared the savings for each device in the table below. As you can see, Zerolution360 for the Samsung Galaxy Note9 and the Galaxy S9 offers incredible value. On top of enjoying the special benefits, you save ⅓ of the price!

Smartphones Zerolution360
(Per Month)
Zerolution360
(Two Years)
RRP Difference Savings
Samsung Galaxy Note9 (128 GB) RM 99 RM 2,376 RM 3,699 – RM 1,323 35.7%
Samsung Galaxy S9+ (128 GB) RM 145 RM 3,480 RM 3,769 – RM 289 7.7%
Samsung Galaxy S9 (64 GB) RM 89 RM 2,136 RM 3,109 – RM 973 31.3%
Huawei P20 Pro RM 116 RM 2,784 RM 2,899 – RM 115 4.0%
Huawei P20 RM 86 RM 2,064 RM 2,299 – RM 235 10.2%

 

What About The Free Gifts?

Some smartphones may come with free gifts, like the awesome Samsung Gear Sport smartwatch that comes free with the Samsung Galaxy Note9 pre-order,

However, Maxis Zerolution360 is a leasing programme, so technically you don’t own the device. Therefore, even the free gifts that come with the device would belong to Maxis as well.

In short, no, you won’t get any free gifts with your device under Zerolution360.

 

What If I Want To Keep My Device After 2 Years?

According to Maxis, you will be allowed to keep your device after two years for a fee. You will need to pay between 20%-25% to keep your device. Here is a value comparison between Zerolution360, and the regular Zerolution instalment plan, if you wish to keep the device after 2 years :

Smartphones Zerolution360
(Two Year + Devices)
Zerolution
(Two Years + Device)
Difference
Samsung Galaxy Note9 (128 GB) (RM 99 x 24) + 25%
= RM 3,300.75
NA, but RRP
= RM 3,699
– RM 398.25 (10.8%)
Samsung Galaxy S9+ (128 GB) (RM 145 x 24) + 25%
= RM 4,422.25
RM 157 x 24
= RM 3,768
+ RM 654.25 (17.4%)
Samsung Galaxy S9 (64 GB) (RM 89 x 24) + 25%
= RM 2,913.25
RM 129 x 24
= RM 3,096
– RM 182.75 (5.9%)
Huawei P20 Pro (RM 116 x 24) + 25%
= RM 3,508.75
RM 120 x 24
= RM 2,880
+ RM 628.75 (21.8%)
Huawei P20 (RM 86 x 24) + 25%
= RM 2,638.75
RM 95 x 24
= RM 2,280
+ RM 358.75 (15.2%)

As you can see, the only device that offers actual net savings under the Zerolution360 plan is the Samsung Galaxy S9. The other devices will cost you anywhere from an extra RM 350 to RM 650 to keep the device after two years.

Maxis does not currently offer a Zerolution instalment plan for the new Samsug Galaxy Note9, but it’s likely to cost more under Zerolution, than the new Zerolution360 leasing plan.

 

How Does Zerolution360 Compare?

If you are wondering how does Zerolution360 compare to the “regular” Zerolution, and a normal contract, this table summarises it all :

 

The Zerolution360 FAQ

What is Maxis Zerolution360?

Maxis Zerolution360 is a new, all-inclusive zero worries phone membership programme that allows you to fully enjoy the use of your favourite flagship device, with yearly upgrades and total device protection.

What is the difference between Maxis Zerolution360 compared with current Maxis Zerolution, or the Normal Device Contract offer?

Maxis Zerolution360 gives you the ability to use a flagship device with a low monthly subscription fee that includes total device protection and also the option to change your device yearly.

Is there any upfront payment required if I want to subscribe to Maxis Zerolution360?

No, there is no upfront payment required when you sign up for Maxis Zerolution360.

How often can I upgrade my device with Zerolution360?

You can upgrade your device any time after you have made 12 bill payments (from month 13 onwards). Once you upgrade your device, your commitment will restart with the new device that you have selected.

To be eligible for an upgrade, your device needs to be in a good working condition (to be graded by Maxis) and you would need to pay a one-time upgrade fee, which reduces every quarter and is free from month 24 onwards.

What happens to my Zerolution360 subscription when I upgrade?

Once you upgrade your device, your commitment will restart with the new device that you have selected. You will then need to pay the monthly fee for your new device, which may differ from your first device.

What happens if I want to upgrade and my device is not in good working condition?

If your device is not in a good working condition at point of upgrade, you can utilise the comprehensive coverage that comes with your Maxis Zerolution360 subscription.

If you have reached your claim limit, there is still the option to pay an excess fee, hence the zero-worry experience as you do not need to replace the damaged device with another device at the full retail price.

What happens if I don’t upgrade?

If you don’t upgrade your device, you will need to continue paying for this programme until you fulfill your 24-month commitment period. Once you reach your 24th month, you can either decide to keep using your current device and pay your current monthly fee, or upgrade to another device for free (during which time you would need to return the device in good working condition). Should you decide to terminate your subscription, you will need to return your device to us in good working condition.

Am I covered if I damage my device?

All Maxis Zerolution360 plans come with Device Protection (accidental damage, attended theft & quick turnaround times) already included in your monthly fee. For damage claims, simply call our Claims Hotline at 1800 886888 (Mon-Fri 9-6.30pm).

For enhanced Device Protection Benefits (repair option, free screen replacement, free backup loan phone & even quicker turnaround time) customers can opt for Zerolution360 Premium for an additional RM10/mth.

How is Maxis Zerolution360’s protection plan different from your current Maxis SafeDevice plan?

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Maxis Zerolution360 offers the most comprehensive protection plan, giving customers the choice between Basic or Premium protection.

For just an additional RM10/mth, customers on the Premium plan will be entitled to priority repair services with faster repair times, a free backup loan phone, and one-time free screen replacement.

Customers on the Basic plan will enjoy the same benefits as our current Maxis SafeDevice.

Who is eligible for Zerolution360?

Zerolution360 is open to new and existing Maxis customers.

Upon signing up onto this programme, we will perform a credit check to evaluate your credit rating. If you meet the criteria, you can immediately enroll for Zerolution360 and walk away with a new phone at RM0 upfront payment.

What happens if my device is stolen?

All Zerolution360 plans (Basic & Premium) comes with device protection that also covers attended theft. So, don’t worry – we’ve got you covered. You simply need to call our Claims Hotline and provide a police report to make your Attended Theft claim. Claims Hotline contact number: 1800 886888 (Mon-Fri 9-6.30pm)

What happens to my old device when I upgrade?

Recycling and sustainability is a key focus at Maxis. All returned devices will be wiped, then refurbished and reused.

Do I own the phone when I subscribe for Zerolution360?

No, you do not own the device with Zerolution360; this is a membership programme that allows you to use the device and enjoy additional benefits such as device protection and yearly upgrades. When you terminate your subscription, you must return your device to us in good working condition.

Can I enjoy this programme without the device protection? I don’t think I need it.

No, device protection is already included in the cost of your monthly subscription. You can, however, choose whether you want total coverage with our Premium protection plan, or opt for the Basic protection plan. It’s better to be safe than sorry, so do take a look at which options would be most suitable for your needs.

What if I cancel my subscription to Maxis Zerolution360 or terminate my Maxis line?

If you terminate within your 24-month commitment, you will be required to pay the remaining balance of your Maxis Zerolution360 fees as well as any relevant fees on your postpaid line. Additionally, you must return your device to us in good working condition.

Do I need to return my device if I terminate my Maxis Zerolution360 subscription after I have fulfilled my 24-month commitment?

Yes, you must return your device upon terminating your Maxis Zerolution360 subscription. A no-return device fee is applicable if you terminate and do not return your device to us in good working condition.

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Maxis ONEder Parent Celebrates Single Parents!

All parents are awesome, but single parents are doubly-so, because they have to play dual roles – a challenge that most of us can only imagine. In celebration of Mother’s Day and Father’s Day this year, Maxis is paying tribute to single parents with the new ONEder Parent campaign.

 

The Maxis ONEder Parent Campaign

Maxis is celebrating Mother’s Day, Father’s Day and Parent’s Day by paying tribute to single parents – both mothers and fathers – with their ONEder Parent campaign. Here is an awesome video about a single dad learning to understand his young daughter.

Maxis ONEder Parent x Parents Without Partners

As part of the campaign, Maxis is teaming up with Parents without Partners (PWP), a non-profit organisation that supports and empowers low-income single parents towards achieving financial independence. Maxis will help PWP reach more customers online through Maxis’ eCommerce platform.

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Since 2007, PWP has been raising funds for its programmes by operating Jumble Station, a store selling pre-loved donated goods ranging from books, toys and household items to garments and accessories, among others.

As part of the partnership, the Maxis eCommerce team will set up an online store for PWP to create more awareness and drive visits from online shoppers. Maxis will also train the PWP team to set up a digital product library, as well to pack and fulfil orders via tracked courier services. In addition, Maxis will sponsor a year of hosting, maintenance and support of PWP’s ecommerce site.

ONEder Parent Jumble Station

Later this month, Maxis volunteers, MSquad, will be taking part in the ONEder Parent campaign by donating pre-loved clothes, accessories and household items to be sold through the Jumble Station e-store. They will also be volunteering their time to help PWP curate and organise their e-store’s new online inventory.

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