Celcom and Maxis just signed an MOU to explore the possibility of sharing their 5G infrastructure to accelerate 5G rollout in Malaysia. Here are the details!
Celcom + Maxis To Explore 5G Network Sharing!
Celcom and Maxis today (25 November 2019) signed a Memorandum of Understanding (MoU) to explore a potential partnership for the deployment of the next-generation 5G network infrastructure across Malaysia.
They will both look at the potential collaboration in the joint deployment of 5G infrastructure in selected areas in Malaysia. Maxis and Celcom will still maintain their own networks, and remain competitive in other areas.
This potential collaboration could help deliver significant cost savings to both telcos, and let them deliver a faster roll-out of 5G services.
Such a collaboration will also enable both telcos to explore possible business opportunities in key 5G strategic areas.
Signing on behalf of Celcom was Idham Nawawi, Chief Executive Officer (CEO), and Muniff Kamaruddin, Chief Strategy and Value Creation Officer. Meanwhile, Maxis was represented by Gokhan Ogut, CEO and Morten Bangsgaard, Chief Technology & Information Officer.
Celcom On 5G Network Sharing MoU With Maxis
Idham Nawawi, Celcom CEO said, “We believe collaboration is the way forward for the industry and working with Maxis to explore a more coordinated 5G deployment in Malaysia is something we are excited about. 5G is the next evolution that will transform how people work, live and play. It will enable a more enhanced consumer experience as well as create new opportunities for consumers, students, governments and businesses alike. Our potential collaboration will pave the way for the delivery of a world-class 5G network, on top of our existing 4G and 3G/2G networks, to every Malaysian, realising a truly digital Malaysia in the IR4.0 era.”
Maxis On 5G Network Sharing MoU With Celcom
Gokhan Ogut, Maxis CEO said, “We welcome the idea of collaborating with Celcom for 5G network sharing. We are already sharing towers, fiber and working together on connectivity for rural areas and USP projects. This helps us save resources and accelerate rollout. With this 5G network sharing, it presents an opportunity for us to deliver more value to our customers. Such industry collaboration is important in supporting Malaysia’s ambition in driving the digital economy.”
Maxis just showcased Malaysia’s first 5G augmented reality (AR) experience at aquariaKLCC!
Here is a primer on what the new AR experience at aquariaKLCC, and how Maxis 5G drives it!
The aquariaKLCC 5G AR Experience
Over the next few months, visitors to aquariaKLCC can take a virtual journey through the ocean floor for an immersive experience of both marine life and 5G technology.
This is the third 5G use case demo that Maxis has implemented. The first two 5G use case demos were conducted in Putrajaya in April 2019, and IDECS in Kuching in July 2019. The next two Maxis 5G test beds will be launched soon in Langkawi and Gamuda Cove.
The aquariaKLCC 5G augmented reality experience is part of the 5G Malaysia Demonstration Projects programme under the Malaysian Communications and Multimedia Commission, which serves to facilitate, develop and foster 5G uses cases in a live but controlled environment.
Maxis 5G Partnership With HUAWEI
The Maxis 5G network is being developed in partnership with HUAWEI. In February 2019, Maxis and HUAWEI signed an MoU (Memorandum of Understanding) to cooperate on full-fledge 5G trials.
This will followed by a landmark agreement in October 2019 for the provisioning of the Maxis 5G network by HUAWEI.
ViewQwest just launched their Freedom 100 broadband plan, offering 100Mbps download speeds with a FREE static IP!
Here is everything you need to know about the new 100Mbps ViewQwest Freedom 100 broadband plan!
The 100Mbps ViewQwest Freedom 100 Plan
The new ViewQwest 100Mbps plan is called Freedom 100, and comes with not just a FREE static IP address, but also proprietary ViewQwest services, including latency-based routing and a promise not to engage or enforce a Fair Usage Policy.
In other words, ViewQwest is committed to their policy of restricting Internet usage in any way, through network shaping, bandwidth caps, or strict data traffic management policies.
The free static IP will be useful for those who want to run their own personal server or NAS at home, as well as making it easier for home owners to access their CCTV networks remotely.
ViewQwest Freedom 100 – One 100Mbps Plan, Four Prices
ViewQwest offers a single Freedom 100 plan, with 100Mbps of download speed and 50Mbps of upload speed.
However, they will be offering it at four different price points, based on your selection of router and contract length.
ASUS Lyra Trio routers (2 units) with 24 months contract : RM 158 per month
ASUS Lyra Trio routers (2 units) with 36 months contract : RM 148 per month
To promote the new Freedom 100 plan, ViewQuest is offering three free months after the contract ends.
What this means is – you will pay the full monthly price for the length of your 24- or 36-month contract. After that ends, you will receive 3 additional months of broadband for free.
If any ViewQwest representative quotes you lower prices of RM 118, RM 123, RM 137 or RM 140, that is because they are factoring in those 3 free months.
ViewQwest Freedom 100 – Our Analysis
The ViewQwest Freedom 100 is certainly an interesting proposition, offering a better deal than even Maxis FibreNation plans… but only if you opt for the 36 month plan and/or the mesh Wi-Fi routers option.
With Wi-Fi Router
With a 24-month contract, MaxisONE Home Fibre is actually cheaper. Going with a 36-month contract shaves off just RM 1 per month… or a princely RM 24 after 2 years.
With Wi-Fi Router
@ 24 Months
MaxisONE Home Fibre 100Mbps
ViewQwest Freedom 100
If we take into account the free 3 months, the ViewQwest Freedom 100 is now cheaper by RM 6.33 per month with a 24 month contract, and a more significant RM 10.85 per month with a 36 month contract.
With Wi-Fi Router
@ 24 Months
MaxisONE Home Fibre 100Mbps
ViewQwest Freedom 100
With Mesh Wi-Fi Routers
If you opt for the mesh Wi-Fi routers option, ViewQwest is still slightly more expensive with a 24-month contract.
But ViewQwest has a better deal, because their ASUS Lyra Trio routers cost more than twice as much as the AIRTIES Air4830 routers Maxis uses.
With Mesh Wi-Fi Routers
@ 24 Months
MaxisONE Home Fibre 100Mbps
ViewQwest Freedom 100
Again, the ViewQwest Freedom 100 plan is only cheaper than MaxisONE Home Fibre when you sign up for the 36-month contract.
That saves you RM 6 per month, or RM 144 after two years. But again, it gets you a better pair of ASUS Lyra Trio routers.
If we take into account the free 3 months, the ViewQwest Freedom 100 is now cheaper by RM 13.56 per month with a 24 month contract, and a very significant RM 17.38 per month with a 36 month contract.
With Mesh Wi-Fi Routers
@ 24 Months
MaxisONE Home Fibre 100Mbps
ViewQwest Freedom 100
So if you want to use a mesh Wi-Fi network, it would make sense to choose ViewQwest over MaxisONE Home Fibre, and it would be better to opt for the 36 month contract.
What About The Static IP?
The static IP is a bonus for those with home servers, NAS or CCTV systems, but nowhere worth the ridiculous RM 200 price they quoted.
Especially when you can get free dynamic DNS services online.
Are They Making Extra Off The Mesh Routers?
We did a quick check on the cost of the two router options, because despite what they tell you – the routers are not free. Their cost is just amortised across the contract period.
This National Day, Maxis is celebrating the diversity of all Malaysians with its 100PeratusMalaysia campaign in collaboration with diverse, eclectic Malaysian personalities!
The Maxis 100PeratusMalaysia Campaign
Maxis kickstarted their 100PeratusMalaysia campaign by launching a short film depicting diverse Malaysian personalities.
In this short 100PeratusMalaysia film, these Malaysian personalities were taken through a journey of self-discovery. Leveraging the power of technology, they dug deeper into their identities through DNA testing.
Despite results showing that they had a link to various geographical locations around the world, there was one compelling truth – they are all #100peratusMalaysia.
The personalities involved in the campaign were writer and activist Marina Mahathir, food ambassador of Tourism Malaysia Dato’ Chef Wan, Miss Universe Malaysia 2011 Deborah Priya Henry, performing arts icon Tiara Jacquelina, actor and award-winning comedian Douglas Lim, SEA Games gymnastic gold medallist Farah Ann Abdul Hadi and national football legend Datuk Santokh Singh.
“The premise of our National Day campaign was using technology to not only understand our unique differences in a new light, but also acknowledge that our diversity is what makes us stronger and enables us to achieve great things. The more we know ourselves, the more we realise that our differences tell the story of who we are as Malaysians. At the end of the day, our love for Malaysia, our homeland, is what unites us, and we hope that this campaign will raise the spirits of Malaysians everywhere,” said Tai Kam Leong, Maxis’ Head of Brand and Marketing.
Maxis just announced that they are getting ready for 5G with their new AI Network.
Find out what the Maxis AI Network is all about, and how it will help them prepare for 5G!
The Maxis AI Network Explained!
Maxis has been building a 5G-ready intelligent network with the widest fibre-optic footprint to mobile base stations across the country.
Dubbed the Maxis AI Network, it is built on the IP network architecture, with the latest software-defined networking technology.
It is capable of self-optimising data traffic along the most efficient routes, and self-heal network disruptions by anticipating and rerouting traffic around potential problem areas.
Smart Network Management
Maxis’ mobile and fibre networks are now based on the next-generation IP network. This digital network has traffic control systems that can anticipate potential usage spikes (i.e. whether it’s festive or football seasons) and open up more bandwidth in anticipation.
This is achieved through automated data rerouting capabilities on a network built with multiple alternative routes.
Network intelligence is also now distributed at increasing points of connection across the network, and their software-defined networking (SDN) architecture ensures a low network latency and ready upgrade path to 5G.
Other Maxis AI Network Capabilities
Support For NB-IoT : The Maxis AI Network will provide strong support for Low Power Wide Area (LPWA) technology built with 5G-like capabilities and designed for mass-scale industrial deployments for enterprise and government.
Faster first call resolution : The Maxis AI Network is able to provide more accurate analysis in the event of a network outage for individual customers, leading to better first call resolution.
Business continuity : The Maxis AI Network’s proactive notification system is able to alert Enterprise customers on performance updates within five minutes, making it possible to trigger earlier business contingency planning.
Addressing mission-critical business requirements : The Maxis AI Network, through a network health dashboard app, helps Maxis service managers work on-the-go to troubleshoot issues and identify solutions for Enterprise customers.
Preventive maintenance : Maxis’ Project SkyEye drones capture 360-degree HD images of their network towers, which is relayed to their servers for high-speed diagnostic scanning by Maxis A.I. that has been trained for precise, efficient structural fault detection and prediction, and is capable of recommending the appropriate preventive maintenance measures.
Maxis just announced that they improved the MaxisONE Share plan with Zerolution and MORE DATA! Here are the full details!
MaxisONE Share Users Can Now Buy Phones On Zerolution!
In the past, only the MaxisONE principal subscriber is allowed to purchase phones on Maxis Zerolution. But now, Maxis is opening it up to MaxisONE Share lines as well!
What this mean is every MaxisONE Share account is allowed to purchase a phone using on Zerolution. If you have four Share Lines, then your family can purchase up to five smartphones on Zerolution!
More Data For MaxisONE Share Plan!
The MaxisONE Share plan was also enhanced with more data – 20 GB per line. MaxisONE Share Lines with a MaxisONE Home Fibre plan continue to get unlimited data!
The New MaxisONE Share Plan Summarised!
Lowest cost of plan and device – Families can purchase a wide range of the latest devices without having to worry about breaking the bank. Plus, there is a zero upfront fee for everyone in the family through Zerolution.
Wide range of the latest devices – Maxis families also won’t have to compromise on their desired phones – be it flagship, mid-range, or entry level smartphones – there is something for everyone in the family! Choose from brands such as iPhone, Samsung, Huawei and many more.
Refreshed DataPool of 10GB + 10GB – Share Lines now get a total of 20GB per line, with 10GB going into the DataPool, which can be shared across other lines in the account, while the other 10GB is exclusively for that share line customer alone. Even better, Share Lines with fibre have unlimited data.
Family roam – Free unlimited data, calls and SMS to any ASEAN country, for all family lines, when one family member activates the MaxisONE World pass for RM38 a day.
Unlimited calls and SMS – Families get unlimited calls and SMS to all networks for Share Lines too. To top it off, they can enjoy superfast Internet, anytime, anywhere, and stay connected with each other on the fastest 4G network in the country for only RM48 a month.
Maxis Deals – Share Line customers also have access to great Buy1Free1 Deals from TeaLive, Auntie Anne’s, McDonald’s and many more on the MyMaxis App.
Maxis just announced a special 2019 Hotlink Raya promotion that will give you 44GB of FREE DATA! Here is what you need to do to get all that juicy free Internet data!
The 2019 Hotlink Raya Promo
The 2019 Hotlink Raya promotion will run from 16 May until 30 June 2019. During this promotion period, all you have to do is purchase ANY HotlinkMU RAYA Deals in the Hotlink RED App to instantly enjoy 44GB of free, high-speed Internet!
How To Enjoy The 2019 Hotlink Raya Promo
To get the free 44GB of free data, follow these instructions :
Download the Hotlink RED App from Google Play Store or the Apple Store.
Check out the HotlinkMU RAYA Deals in the HOME & SHOP tab.
Purchase any HotlinkMU RAYA Deals with “RAYA PROMO” on it, and the free 44GB data will be automatically activated.
44GB Data Limitations
There are no restrictions or limitations on what you can use all that free high-speed Internet data for. However, you need to note that the 44GB data quota :
is only valid during the 2019 Hotlink Raya promotion period (16 May until 30 June 2019), and
is split into 22GB all day, and 22GB from 1 AM until 7 AM.
The Official 2019 Hotlink Raya Music Video!
Here is the official 2019 Hotlink Raya music video by Fatin Afeefa, Nana Sheme, Bea, Alyssa Dezek and Wafiy!
Maxis just launched their first Narrowband Internet of Things (NB-IoT) service. Here are the full details!
The Maxis NB-IoT (Narrowband IoT) Service
The Maxis NB-IoT is a dedicated network for IoT devices. It offers 5G-like capabilities for low bandwidth applications and supports millions of connected things.
It also uses less power which allows for longer battery life. The NB-IoT network will enable expansion of advanced data analytics to enable companies to quickly make decisions in areas, like
potential cost savings
Maxis NB-IoT Coverage Areas
Maxis started operating their NB-IoT network on 16 April 2019 in selected areas within key IoT market centres, including :
Maxis Partners Vodafone In Its NB-IoT Services
Thanks to their collaboration with Vodafone, Maxis will have access to Vodafone’s experience in NB-IoT deployment in various countries and tap into Vodafone’s extensive global NB-IoT network.
Vodafone will also support Maxis in developing their NB-IoT ecosystem through the sharing of knowledge and access to the technology.
Maxis IoT Innovation Lab
Maxis set up its IoT Innovation Lab in 2018 as an experiential showcase for enterprise customers of NB-IoT solutions that include :
NB-IoT also presents great possibilities for key players like the government, state councils and Malaysian businesses in the prime areas of agriculture, utilities and Smart Cities.
“There is an immense amount of opportunities for NB-IoT especially around big data analytics and in enabling real life use cases.
The launch will encourage the development of an ecosystem of partners, developers and customers that will offer even more opportunities for enterprises, to better manage and optimise their assets, their environment, their energy usage and the safety of their people, and to unlock the potential for the delivery of new services in the Malaysian market.
This is a significant step for us as it sets the standards in the deployment of IoT solutions,” said Paul McManus, Head of Enterprise, Maxis.
The 2019 OpensignalMalaysian Mobile Network Experience report reaffirmed that Maxis and Celcom continue to dominate the Malaysian mobile network market over the other four players- Digi, U Mobile, Unifi and Yes.
Find out more about the 2019 Opensignal report findings, and what it means for your mobile network experience in Malaysia!
The 2019 Opensignal Malaysian Mobile Network Experience Report
The 2019 OpensignalMalaysian Mobile Network Experience report was compiled from over 1.9 billion measurements collected from over 744, 691 devices using the Opensignal app in Malaysia. The report covered a 3-month period from December 2019 through February 2019.
In t which was compiled over a 3 month period (December 2018-February 2019), Maxis and Celcom has emerged winners ahead of their rivals Digi, U Mobile, Unifi and Yes.
The 2019 Opensignal Key Findings
The 2019 Opensignal Malaysian Mobile Network Experience report clearly showed that Maxis and Celcom are very much ahead of their other rivals in the Malaysian mobile network market.
Here are the key findings from the 2019 Opensignal report :
Maxis and Celcom are almost equal in distancing themselves from the other four telco operators such as Digi, U Mobile, Unifi and Yes.
Maxis won the Download Speed Experience category with an average connection of 17.9 Mbps
Celcom won the Upload Speed Experience with an average connection of 6.3 Mbps.
Maxis and Celcom were the only two operators to earn Good ratings in the video application metric; DiGi, UMobile and Unifi all had either Fair or Poor ratings.
2019 Opensignal Regional Performance
The 2019 Opensignal report also showed the regional performance of Malaysia’s mobile operators in 11 Malaysian regions/cities with some rather unique results, such as;
In the 4G Availability metrics, Yes was the clear winner in Kuala Lumpur and Seberang Perai / Penang with scores above 95% – an exceptional level of LTE access.
Celcom had 4G Availability scores above 90% in Alor Setar, Ipoh, Johor Baharu, Kuala Lumpur, Kuala Terengganu, Malacca and Seberang Perai/Penang.
In Ipoh, all five operators improved on their national Upload Speed Experience results while in Download Speed Experience, there were significant increases from four of the operators over their national averages.
At around 4:55 PM today, the entire Maxis 4G LTE network went down, taking with it mobile broadband for all Maxis users. What should you do, if you are on the Maxis 4G LTE network?
The Maxis 4G LTE Network Is Down! What Should We Do?
When the Maxis 4G LTE network went down, it took all mobile Internet connectivity. So you won’t be able to use any Internet-based services like Telegram, WhatsApp, Facebook, Instagram, etc. However, you can still make calls and send SMS messages.
Maxis was fast in addressing the issue, immediately putting out this Maxis 4G LTE network advisory when you call their 123 support number :
The key thing to note is that only their 4G LTE network is down. To restore Internet connectivity, you only need to switch to the 3G network.
Now this means you will experience slower Internet connectivity, but it’s better than no Internet at all. It should tide you over until they fix their 4G LTE network.
Go to Settings > Mobile Data > Mobile Data Options > Voice & Data
Select 3G, instead of LTE or 4G
Go to Settings > Connections > Mobile Networks
Click on Network mode
Select 3G/2G (auto connect) or 3G only
Go to Settings > Wireless & Networks > Mobile Network
Disable the 4G option
Go to Settings > Dual SIM & Cellular > Preferred Network Type
Huawei AppGallery now offers direct carrier billing with partners like DiGi, Hotlink, Maxis and U Mobile!
Find out how this new payment option can transform your mobile experience!
Huawei AppGallery Offers Direct Carrier Billing!
HUAWEI’s global network is built on 20 years of expertise in the telecom industry and is dedicated to delivering the latest technological advances to consumers around the world.
In its latest move, Huawei AppGallery announces direct carrier billing partnerships with DiGi, Hotlink, Maxis, and U Mobile.
This service offers subscribers of the telco companies the purchase of digital content through its own online app.
Huawei smartphone users can experience smooth, quick and convenient payment process on Huawei AppGallery by enabling DiGi, Hotlink, Maxis, and U Mobile users to be charged through direct carrier billing.
Play First, Pay Later!
This direct carrier billing through Huawei AppGallery will allow users of the said 4 telco carrier companies to purchase a wide range of in-app products such as games and customized themes through their postpaid accounts. The final online bill will be paid through their monthly phone bill.
The payment integration provides telco companies and app merchants an all-in-one mobile ecosystem that is seamless and secure for Huawei smartphone users.
The direct carrier billing service aims to enhance customer experience and empower users with more control of their spending habits on apps.
Be Rewarded When You Use Huawei AppGallery!
Huawei smartphone users can also enjoy rewards using the easy payment method. With any in-app purchases of games on AppGallery Carnival Collection or any themes of Carnival Themes collection on Huawei Themes App, Huawei smartphone users can enjoy rewards, discounts and offers from Lazada, Starbucks and many more.
Stay Tuned For More!
Stay tuned for more up updates on The Huawei AppGallery Carnival that is currently running now until 31 December 2018.
Maxis just introduced a new 2018 MaxisONE Prime that offers unlimited data for families! Find out more about this new Maxis plan here, and find out what advantages it offers to families!
New 2018 MaxisONE Prime For Families!
The new 2018 MaxisONE Prime now comes with unlimited data for both mobile and home fibre broadband, enabling families to choose a combination of any MaxisONE Plan (MOP) starting from RM 98 a month and any home fibre plan from just RM 89 a month.
“The reality of today’s digital lifestyles especially amongst families is that they are demanding for more choices and freedom to access content through the Internet, whenever they want and wherever they are. Our latest MaxisONE Prime, which follows the immensely successful Fibrenation campaign with our most affordable and worry-free fibre broadband plans, means that unlimited Internet is available for every person in the family at affordable prices and faster speeds. This also demonstrates our leadership in converged offerings, with both fixed and mobile connectivity solutions available to even more Malaysians,” said Arjun Varma, Maxis’ Head of Postpaid.
What Families Can Enjoy With The New 2018 MaxisONE Prime
Choice of any MaxisONE Plan and fibre plan – Previously only available for MOP 188, the refreshed MaxisONE Prime now allows families to choose from any MOP (98 and above) or home fibre plan (RM89 and above) depending on their needs.
Unlimited home and mobile Internet – No matter what combination of plans you choose, family members get unlimited data on their mobile and home broadband. Share lines, which are currently priced at RM48 per line, will also enjoy the unlimited data.
Zero downtime high speed fibre – Customers can confidently rely on home Internet that is always connected. If their high speed fibre connection ever gets disrupted, their home router will automatically connect to a 4G wireless backup, ensuring continuous home Internet connectivity.
Latest home and mobile devices – Choose from an expanded range of devices for the home on Zerolution or mobile on Zerolution360, which offers total device protection and yearly phone upgrades.
FamilyRoam – Free unlimited data, calls and SMS to any ASEAN country, for all family lines, when one family member activates the MaxisONE World pass for RM38 a day.
One Maxperts team – Our dedicated team of Internet experts to help with home WiFi setup and optimisation as well as device setup.
For a limited time only, MaxisONE Prime customers will also enjoy up to 50% off on a wide range of high-end devices and more on Zerolution360, when they sign up for MOP 128 and above, together with a new Share Line.
Maxis today announced the new 2018 Hotlink Rewards program, which gives those who use the Hotlink RED app a ton of freebies, including free flight tickets. Best of all – it’s completely FREE! Let’s take a look at what it’s all about!
The New Hotlink Rewards Program
Starting 12 November 2018, Hotlink customers will receive FREE reward points just by logging into their Hotline RED app.
On top of that, they will also receive a DAILY Mystery Gift – which could be free flights to domestic or South East Asia destinations!
The new Hotlink Rewards program is backed by major brands like McDonald’s, Shopee, Tealive, Expedia, Domino’s, Watsons, myNEWS.com, Agoda, Marrybrown, Zalora, Traveloka, Kenny Rogers ROASTERS, Klook, Tudung Kini, Easybook, MPH, mySMINK and Fave.
How To Participate In The Hotlink Rewards Program
Download the Hotlink RED app from Google Play Store, or the Apple Store.
Launch and log into the Hotlink RED app.
Open the app every day and claim daily reward points.
At the beginning of each month, you will start at the Silver level, and just by logging in daily, you will earn 5 reward points.
Once you accumulate 60 points (or purchase a monthly pass), you will be upgraded to the Gold level.
Once you reach the Gold level, you will earn 10 reward points every day you log into the Hotlink RED app.
The collected reward points can be used to redeem a variety of rewards such as discounted deals from popular brands and merchants, Internet passes and more.
Irrespective of your rank, you can click to open a daily Mystery Gift every time you log into the app.
Note : Your reward points will reset to zero at the beginning of every month. Whatever reward points you had last month will be forfeited.
FINALLY! Maxis just launched new Maxis Fibre Broadband plans that are MUCH CHEAPER! Check out the details below!
CHEAPER Maxis Fibre Broadband Plans!
Starting 20 August 2018, Maxis now offers cheaper high-speed fibre broadband plans for both consumers and businesses without restrictions, and an ‘Always On’ promise. Both the new Maxis Fibre Broadband consumer and business fibre plans are available in speeds of up to 100Mbps, at prices 36% – 65% lower than previous similar plans.
For consumers, the 100 Mbps plan comes at RM 129 per month, and 30 Mbps at RM89 per month.
Business customers meanwhile can take up the 100 Mbps plan for just RM 139 per month, and 30 Mbps for RM 99 per month, inclusive of business grade service options of ‘Always On’ and ‘peace of mind’ benefits.
Maxis Fibre Broadband For Home
The new home fibre plans come with unlimited Internet, allowing consumers to enjoy as much Internet access as they want, a dual-band WiFi router to maximize the higher broadband speeds, and Maxperts, Internet specialists who ensure the fibre experience starts right and stays right with end-to-end installation and assurance support.
These new broadband speeds enable high resolution streaming, simultaneous device usage, lag-free gaming, and more. The 100 Mbps plan comes with unlimited voice calls and a free DECT phone, whereas customers who take up the 30 Mbps plan can choose to add this feature.
MaxisONE Home Fibre 30Mbps
MaxisONE Home Fibre 100Mbps
Up to 30 Mbps
Up to 100 Mbps
Up to 30Mbps
Up to 30 Mbps
Up to 50 Mbps
Local voice calls
Pay per use
RM 10 / mth for unlimited calls
RM 89 / month
RM 129 / month
Maxis Fibre Broadband For Business
The new business fibre proposition offers multiple business grade benefits – ‘Always On’ connectivity for complete business continuity, Maxperts technical support and a future proof business grade router which will enable additional speed upgrades as they become available, with the additional flexible option to choose multiple solutions add-ons based on their specific business needs.
The 100 Mbps package is a complete offering for any business that includes the above in addition to unlimited calls to all networks.
RM 99 / month
RM 139 / month
What you get
FREE wireless back-up internet
Next Day Internet (available 18 Sept onwards)
Unlimited domestic voice calls
Add on for RM10 per month
FREE consultation & configuration services if you are switching over
Maxis today unveiled a new worry-free phone leasing programme – the Maxis Zerolution360! Find out how Zerolution360 works, and how it might just be the ideal option for you!
Updated @ 12 August 2018 : Added the Keeping The Device Comparison.
Updated @ 11 August 2018 : Added the Value Comparison and Free Gifts section. Added the feature differentiation between the Basic and Premium plans.
Originally posted @ 10 August 2018
The Maxis Zerolution360 Worry-Free Programme
Maxis Zerolution360 is a phone leasing programme that is designed to eliminate all of the pain points and worries you may have when you purchase an expensive flagship smartphone.
With Zerolution360, you can choose any flagship smartphone offered under the programme and a MaxisONE plan to pair with it. There is ZERO upfront payment and NO contract. A credit card is not even needed. On top of that, you will enjoy these special benefits :
Immediate one-for-one replacement for lost or damaged devices (within 2 hours in the Klang Valley)
Comprehensive device protection for accidental damages, including cracked screen and liquid damage.
Free flagship device upgrade every TWO YEARS, with annual upgrades available for an additional fee.
Zerolution360 Premium (RM 10 per month extra)
Priority Repair Service – as fast as 24 hours!
Free back-up loan device (within 2 hours in the Klang Valley)
One-time FREE screen replacement.
What Smartphones Are Currently Offered?
Maxis is starting with just five Android devices. They will add more Android devices over time, and even include Apple iPhones in the near future.
We compared the savings for each device in the table below. As you can see, Zerolution360 for the Samsung Galaxy Note9 and the Galaxy S9 offers incredible value. On top of enjoying the special benefits, you save ⅓ of the price!
However, Maxis Zerolution360 is a leasing programme, so technically you don’t own the device. Therefore, even the free gifts that come with the device would belong to Maxis as well.
In short, no, you won’t get any free gifts with your device under Zerolution360.
What If I Want To Keep My Device After 2 Years?
According to Maxis, you will be allowed to keep your device after two years for a fee. You will need to pay between 20%-25% to keep your device. Here is a value comparison between Zerolution360, and the regular Zerolution instalment plan, if you wish to keep the device after 2 years :
(Two Year + Devices)
(Two Years + Device)
Samsung Galaxy Note9 (128 GB)
(RM 99 x 24) + 25%
= RM 3,300.75
NA, but RRP = RM 3,699
– RM 398.25 (10.8%)
Samsung Galaxy S9+ (128 GB)
(RM 145 x 24) + 25%
= RM 4,422.25
RM 157 x 24
= RM 3,768
+ RM 654.25 (17.4%)
Samsung Galaxy S9 (64 GB)
(RM 89 x 24) + 25%
= RM 2,913.25
RM 129 x 24
= RM 3,096
– RM 182.75 (5.9%)
Huawei P20 Pro
(RM 116 x 24) + 25%
= RM 3,508.75
RM 120 x 24
= RM 2,880
+ RM 628.75 (21.8%)
(RM 86 x 24) + 25%
= RM 2,638.75
RM 95 x 24
= RM 2,280
+ RM 358.75 (15.2%)
As you can see, the only device that offers actual net savings under the Zerolution360 plan is the Samsung Galaxy S9. The other devices will cost you anywhere from an extra RM 350 to RM 650 to keep the device after two years.
Maxis does not currently offer a Zerolution instalment plan for the new Samsug Galaxy Note9, but it’s likely to cost more under Zerolution, than the new Zerolution360 leasing plan.
How Does Zerolution360 Compare?
If you are wondering how does Zerolution360 compare to the “regular” Zerolution, and a normal contract, this table summarises it all :
The Zerolution360 FAQ
What is Maxis Zerolution360?
Maxis Zerolution360 is a new, all-inclusive zero worries phone membership programme that allows you to fully enjoy the use of your favourite flagship device, with yearly upgrades and total device protection.
What is the difference between Maxis Zerolution360 compared with current Maxis Zerolution, or the Normal Device Contract offer?
Maxis Zerolution360 gives you the ability to use a flagship device with a low monthly subscription fee that includes total device protection and also the option to change your device yearly.
Is there any upfront payment required if I want to subscribe to Maxis Zerolution360?
No, there is no upfront payment required when you sign up for Maxis Zerolution360.
How often can I upgrade my device with Zerolution360?
You can upgrade your device any time after you have made 12 bill payments (from month 13 onwards). Once you upgrade your device, your commitment will restart with the new device that you have selected.
To be eligible for an upgrade, your device needs to be in a good working condition (to be graded by Maxis) and you would need to pay a one-time upgrade fee, which reduces every quarter and is free from month 24 onwards.
What happens to my Zerolution360 subscription when I upgrade?
Once you upgrade your device, your commitment will restart with the new device that you have selected. You will then need to pay the monthly fee for your new device, which may differ from your first device.
What happens if I want to upgrade and my device is not in good working condition?
If your device is not in a good working condition at point of upgrade, you can utilise the comprehensive coverage that comes with your Maxis Zerolution360 subscription.
If you have reached your claim limit, there is still the option to pay an excess fee, hence the zero-worry experience as you do not need to replace the damaged device with another device at the full retail price.
What happens if I don’t upgrade?
If you don’t upgrade your device, you will need to continue paying for this programme until you fulfill your 24-month commitment period. Once you reach your 24th month, you can either decide to keep using your current device and pay your current monthly fee, or upgrade to another device for free (during which time you would need to return the device in good working condition). Should you decide to terminate your subscription, you will need to return your device to us in good working condition.
Am I covered if I damage my device?
All Maxis Zerolution360 plans come with Device Protection (accidental damage, attended theft & quick turnaround times) already included in your monthly fee. For damage claims, simply call our Claims Hotline at 1800 886888 (Mon-Fri 9-6.30pm).
For enhanced Device Protection Benefits (repair option, free screen replacement, free backup loan phone & even quicker turnaround time) customers can opt for Zerolution360 Premium for an additional RM10/mth.
How is Maxis Zerolution360’s protection plan different from your current Maxis SafeDevice plan?
Maxis Zerolution360 offers the most comprehensive protection plan, giving customers the choice between Basic or Premium protection.
For just an additional RM10/mth, customers on the Premium plan will be entitled to priority repair services with faster repair times, a free backup loan phone, and one-time free screen replacement.
Customers on the Basic plan will enjoy the same benefits as our current Maxis SafeDevice.
Who is eligible for Zerolution360?
Zerolution360 is open to new and existing Maxis customers.
Upon signing up onto this programme, we will perform a credit check to evaluate your credit rating. If you meet the criteria, you can immediately enroll for Zerolution360 and walk away with a new phone at RM0 upfront payment.
What happens if my device is stolen?
All Zerolution360 plans (Basic & Premium) comes with device protection that also covers attended theft. So, don’t worry – we’ve got you covered. You simply need to call our Claims Hotline and provide a police report to make your Attended Theft claim. Claims Hotline contact number: 1800 886888 (Mon-Fri 9-6.30pm)
What happens to my old device when I upgrade?
Recycling and sustainability is a key focus at Maxis. All returned devices will be wiped, then refurbished and reused.
Do I own the phone when I subscribe for Zerolution360?
No, you do not own the device with Zerolution360; this is a membership programme that allows you to use the device and enjoy additional benefits such as device protection and yearly upgrades. When you terminate your subscription, you must return your device to us in good working condition.
Can I enjoy this programme without the device protection? I don’t think I need it.
No, device protection is already included in the cost of your monthly subscription. You can, however, choose whether you want total coverage with our Premium protection plan, or opt for the Basic protection plan. It’s better to be safe than sorry, so do take a look at which options would be most suitable for your needs.
What if I cancel my subscription to Maxis Zerolution360 or terminate my Maxis line?
If you terminate within your 24-month commitment, you will be required to pay the remaining balance of your Maxis Zerolution360 fees as well as any relevant fees on your postpaid line. Additionally, you must return your device to us in good working condition.
Do I need to return my device if I terminate my Maxis Zerolution360 subscription after I have fulfilled my 24-month commitment?
Yes, you must return your device upon terminating your Maxis Zerolution360 subscription. A no-return device fee is applicable if you terminate and do not return your device to us in good working condition.
All parents are awesome, but single parents are doubly-so, because they have to play dual roles – a challenge that most of us can only imagine. In celebration of Mother’s Day and Father’s Day this year, Maxis is paying tribute to single parents with the new ONEder Parent campaign.
The Maxis ONEder Parent Campaign
Maxis is celebrating Mother’s Day, Father’s Day and Parent’s Day by paying tribute to single parents – both mothers and fathers – with their ONEder Parent campaign. Here is an awesome video about a single dad learning to understand his young daughter.
Maxis ONEder Parent x Parents Without Partners
As part of the campaign, Maxis is teaming up with Parents without Partners (PWP), a non-profit organisation that supports and empowers low-income single parents towards achieving financial independence. Maxis will help PWP reach more customers online through Maxis’ eCommerce platform.
Since 2007, PWP has been raising funds for its programmes by operating Jumble Station, a store selling pre-loved donated goods ranging from books, toys and household items to garments and accessories, among others.
As part of the partnership, the Maxis eCommerce team will set up an online store for PWP to create more awareness and drive visits from online shoppers. Maxis will also train the PWP team to set up a digital product library, as well to pack and fulfil orders via tracked courier services. In addition, Maxis will sponsor a year of hosting, maintenance and support of PWP’s ecommerce site.
ONEder Parent Jumble Station
Later this month, Maxis volunteers, MSquad, will be taking part in the ONEder Parent campaign by donating pre-loved clothes, accessories and household items to be sold through the Jumble Station e-store. They will also be volunteering their time to help PWP curate and organise their e-store’s new online inventory.
Hotlink just launched the Hotlink Postpaid Flex mobile plan! A first-of-its-kind postpaid plan in the market, Hotlink Postpaid Flex offers customers the best of both prepaid and postpaid in one plan, giving customers control and convenience on how they experience the Internet.
The Hotlink Postpaid Flex Plan Revealed!
Starting from RM30 a month, with unlimited calls & SMS to all networks and 1GB of high-speed data, Hotlink Postpaid Flex gives you more choices and flexibility to create and upgrade their own Internet plan based on what you want.
This includes an array of Internet passes and unlimited apps bundles for you to choose from. You can also enjoy the convenience of managing your plan in one monthly bill.
“It’s important that we give customers the freedom to experience the Internet on their own terms. With the launch of Hotlink Postpaid Flex, we’re moving from being product-centric to people-centric by introducing a new World of Hotlink, one that empowers customers to ‘flex their Internet muscle’ the way they want, with no restrictions or limitations,” said Navin Manian, Maxis’ Head of Prepaid.
Here’s what you’ll enjoy with Hotlink Postpaid Flex :
Easiest way to own a postpaid plan from RM30
Freedom to build your own Internet plan based on your usage
Unlimited calls & SMS and 1 GB of high-speed data
Choice of any unlimited app bundle – social, chat and music apps – starting from as low as RM5
High-speed Internet experience on the No. 1 4G network
You can sign-up for Hotlink Postpaid Flex at selected Hotlink dealers and all Maxis Centres and Maxis Exclusive Partners (MEPS) nationwide beginning today.
This year, Maxis is re-imagining the way you experience the lion dance with the HuatAR Ang Pao, a first-of-its-kind ang pao packet that helps bring ‘Ah Huat’ the lion to life using augmented reality. Beyond watching the lion dance, now you can be part of it – through the Maxis HuatAR App!
“At Maxis, we believe that this auspicious season and its positive symbols should be shared with as many people as possible. With the HuatAR campaign, we are turning the lion dance, commonly representing good fortune and prosperity, into an accessible experience with the power of technology. Using augmented reality – or AR, in short – customers can now usher in the Chinese New Year in a truly innovative and entertaining way,” said Tai Kam Leong, Head of Brand and Partnerships.
The Maxis HuatAR Ang Pao App
Nothing signifies Chinese New Year like the traditional lion dance which ushers good fortune and prosperity – summed up as huat – into the home during the festive season. The Maxis HuatAR Ang Pow app brings Ah Huat, the lion, to life using augment reality!
Here’s how the HuatAR ang paos work:
Upon receiving the ang pao, scan the QR code located on the flap to download the HuatAR app on Google Play Store or Apple App Store.
Install and open the HuatAR app and scan the front of the ang pao
Ah Huat is immediately brought to life on your mobile screen!
The Maxis’ HuatAR ang paos come in three designs– red, gold and pink – inspired by key aspects of life. Each ang pao design initiates a unique ‘Ah Huat’ with its own special dance move.
To receive a set of these unique ang paos, customers just need to make a purchase at any Maxis Centre or from Maxis Exclusive Partners (MEPs) beginning today, 1 February. Right now, customers can choose from a wide range of devices from Samsung, Huawei, Oppo and more for just RM1, when they sign up for a MaxisONE Share Line for a loved one.