Tag Archives: Maxis 4G LTE

The Maxis 4G LTE Network Is Down! What Should We Do?

Leave a reply

At around 4:55 PM today, the entire Maxis 4G LTE network went down, taking with it mobile broadband for all Maxis users. What should you do, if you are on the Maxis 4G LTE network?

 

The Maxis 4G LTE Network Is Down! What Should We Do?

When the Maxis 4G LTE network went down, it took all mobile Internet connectivity. So you won’t be able to use any Internet-based services like Telegram, WhatsApp, Facebook, Instagram, etc. However, you can still make calls and send SMS messages.

Maxis was fast in addressing the issue, immediately putting out this Maxis 4G LTE network advisory when you call their 123 support number :

The key thing to note is that only their 4G LTE network is down. To restore Internet connectivity, you only need to switch to the 3G network.

Now this means you will experience slower Internet connectivity, but it’s better than no Internet at all. It should tide you over until they fix their 4G LTE network.

Apple iPhones

  1. Go to Settings > Mobile Data > Mobile Data Options > Voice & Data
  2. Select 3G, instead of LTE or 4G

Samsung Smartphones

  1. Go to Settings > Connections > Mobile Networks
  2. Click on Network mode
  3. Select 3G/2G (auto connect) or 3G only

HUAWEI Smartphones

  1. Go to Settings > Wireless & Networks > Mobile Network
  2. Disable the 4G option

Oppo Smartphones

  1. Go to Settings > Dual SIM & Cellular > Preferred Network Type
  2. Select 3G/2G (Auto)

 

Recommended Reading

[adrotate group=”2″]

Go Back To > Mobile Devices | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!


Get ookyo Unlimited High-Speed Internet For Just RM1!

Leave a reply

From now until 5 December, customers who sign up to ookyo can enjoy truly unlimited high-speed Internet at only RM1 for the first month. Yes, it’s only for the first month, but it’s still a great opportunity to try out the ookyo unlimited high-speed Internet!

 

ookyo

ookyo, which is powered by Maxis 4G, is a 100% digital Internet plan that offers unlimited high-speed Internet – no capping, throttling or weird hours – for various apps. In short, there are no special terms and conditions for this 4G offering.

  • Unlimited high-speed Internet for just RM1
    – During this promotion period, customers can enjoy ookyo for RM1 for the first month (usually RM30 a month).
    – They can pick either the Social or Entertainment pack and get unlimited Internet for all the apps in their packs, both of which include popular chat apps such as WhatsApp, Line and WeChat.
    – This also applies to all in-app video and live streaming, as long as the app falls into a pack or has an Unlimited Internet Pass. The plan includes 3GB for other apps that are not included in the packs.
  • Free Google Play credit
    – Enjoy 20% Google Play credit back every time they spend in the ookyo store during the promotion period and 10% back when they renew their plan from the 2nd month onward.[adrotate group=”2″] – The credit can be used for app subscriptions, in-app purchases as well as movies, books and magazine purchases in the Play Store.
  • Unlimited passes for over 100 apps
    – For as low as RM3 a month, customers can enjoy unlimited Internet on popular apps, from games, to movies, to music, and so much more.
    – The list of apps will be added to and improved over time with feedback from users.
  • Reliable connectivity
    – ookyo is powered by Maxis 4G, which means customers can enjoy a fast and seamless Internet experience.

Additionally, the entire service and experience is made to be self-managed from the ookyo app, including bill payment, account management and customer service with a chatbot. To get started, just download the ookyo app from the Google Play Store.

Go Back To > News | Home

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!

Upgrade To A Maxis 4G SIM Card & Win RM 1 Million!

Leave a reply

Maxis and Hotlink customers who upgrade their 3G SIM card to a 4G SIM card now be a part of a RM1 million giveaway campaign!

To ensure customers enjoy the best 4G experience on their smartphones, Maxis has introduced the RM1 million 3G SIM Swap campaign, where it will reward a total of RM1 million in cash to Maxis and Hotlink customers who upgrade to a 4G SIM card.

Originally posted @ 2017-04-25

Updated @ 2017-05-18 : Added a new section on the first 20 Maxis customers to win.

 

Upgrade To A Maxis 4G SIM Card & Win RM 1 Million!

Beginning 25 April, customers who successfully complete their SIM swap will be automatically eligible to participate in the RM1 million giveaway campaign.

There will be three rounds throughout the campaign. Customers will be eligible to participate in all three rounds, as long as they haven’t won. So, the earlier customers participate, the more opportunity they have to win.

The three rounds will take place on 3 May, 16 May and 21 May 2017 respectively.

[adrotate banner=”4″]

Customers can check if they are using an active Maxis 3G or 4G SIM card by dialing *100# or visiting their nearest Maxis Centre or participating dealer.

To participate in the campaign, Maxis / Hotlink customers just need to:

  • Bring their active 3G SIM card to any Maxis Centre/participating Hotlink dealer to perform the SIM swap
  • Also bring proof of identity, e.g. their Identify Card or valid Passport, to prove that they are the rightful owner of the SIM card

Once their SIM swap is successfully completed, they will be automatically eligible to participate in the RM1 million giveaway.

 

20 Maxis Customers Have Won So Far!

To date, Maxis has given away RM450,000 to 20 winners from the first and second rounds. This is the final week of the campaign, so try your luck! The final round of winners will be announced on 21 May 2017.

To share how excited and surprised the first 10 Maxis customers were when finding out about their win, Maxis put together this video on their reaction :

To erase any doubt, each customer was contacted by a Maxis customer service representative from Maxis’ 123 number, which appeared as “Hotline Malaysia” on their phone.

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!

Maxis 4G LTE tops YouTube Video Checkup Test in all states

Leave a reply

Kuala Lumpur, 27 March 2017 – Maxis has emerged as the telco that consistently delivers smooth high-definition (HD) video streaming, according to YouTube’s Video Checkup tool. This web tool, which was officially launched last week in Malaysia only, provides YouTube users with a score of different telcos in a specific area based on YouTube playback quality.

 

The Maxis 4G LTE Video Checkup Test Results

The results for Maxis’ network performance showed clear leadership across the country :

“Malaysians love the Internet and we believe in delighting our customers with a great mobile Internet experience. This is why Maxis continues to make significant investments to strengthen our network infrastructure so customers can enjoy a differentiated 4G experience on their phones, These results show that HD video streaming is better with Maxis No. 1 4G,” said Morten Bangsgaard, Maxis’ Chief Technology Officer.

He added, “We are glad that such a diagnostic tool has been launched. It provides transparency of different network experiences, and gives users a clear and reliable measure that comes from the aggregation of YouTube data that is gathered from actual user experience.”

The top ratings for buffer speeds on Maxis 4G LTE across 14 states is unequivocal:

According to YouTube, a rating of 4.0 stars is the highest possible rating at this time, as 4.5+ stars are reserved for future technology that support higher bandwidth video such as Virtual Reality (VR) and 360-degree videos.

[adrotate banner=”4″]

The increased use of video has driven a growing demand for Maxis mobile data, which doubled from 1.5GB last year to 4.0GB per month in 2016. There was also a tremendous growth in the penetration of 4G-enabled devices, which increased to 43% of total Maxis subscribers in 2016. Maxis 4G traffic grew 7 times in 2016 mainly used for good quality video streaming.

According to a statement released by Google, “Today, most viewers of YouTube in Malaysia primarily watch videos from their smartphones, with two thirds of Malaysia’s YouTube watchtime coming from mobile devices. Much of this on-the-go watchtime comes from consumers using mobile data plans. The growth momentum for this trend looks strong, as mobile watchtime in Malaysia grew by 84% over this past year.”

 

Support Tech ARP!

If you like our work, you can help support our work by visiting our sponsors, participating in the Tech ARP Forums, or even donating to our fund. Any help you can render is greatly appreciated!