Tag Archives: LRT

Rapid KL Does NOT Require Survey For Gov-Paid Free Rides!

Rapid KL Survey NOT Required For Taxpayer-Paid Free Rides!

You are NOT required to fill in their survey for the free rides on Rapid KL trains or buses subsidised by Malaysian taxpayers!

Here is what you need to know!

 

Free Rapid KL Rides For 1 Month : Subsidised By Taxpayers!

On 16 June 2022, the Prime Minister of Malaysia, Ismail Sabri Yaakob officially launched the opening of Phase 1 of the MRT Putrajaya Line.

In conjunction with that launch, he announced that all Rapid KL train and bus rides will be free of charge for a month, from 16 June to 15 July 2022. This free ride program also includes KTM Komuter rides in the Klang Valley.

However, it was not some kind of Corporate Social Responsibility (CSR) or launch promotion by Rapid KL. These free rides were subsidised by the Malaysian government, to the tune of RM155 million – RM140 million will go to Rapid KL, while KTM will receive RM15 million.

In other words – taxpayers are ultimately footing the bill for these free rides.

Read more : All Rapid KL + KTM Rides Are FREE For 1 Month!

 

Initially : Rapid KL Requires Survey For Gov-Paid Free Rides?!

About a day after the announcement of the free rides, Rapid KL released its Terms and Conditions (PDF download), in which passengers were asked to participate in their survey, in order to enjoy the Rapid KL Free Rides (RKLFR) programme.

Passengers were asked to either install and register an account the MyRapid PULSE app, and fill in the survey there; or fill in a physical form at the stations. They were also asked to “keep a screenshot or the top portion of the completed [survey] form to enjoy the RKLFR“.

Its Terms & Conditions stated, explicitly, that (with my emphasis in bold) :

5. Customers who are using tokens are required to redeem the token at any of Rapid KL Customer Service Offices (LRT/MRT/Monorail/BRT/ Selected Bus Hubs) and fill up the form in MyRapid PULSE or fill up the hardcopy survey form before entering the gates.

6. Customers who are using cashless (My50 pass, Touch ‘N Go card and Concession card) need to fill up the form in MyRapid PULSE or fill up the hardcopy survey form before entering the gates. 

There was an immediate social media backlash to the requirement to participate in the Rapid KL survey, in return for the taxpayer-sponsored free rides.

 

Now : Rapid KL Survey NOT Required For Taxpayer-Paid Free Rides!

Rapid KL quickly responded to the furore by “clarifying” that passengers are not forced to download the PULSE app, or participate in the survey.

When I took the MRT and LRT recently, there was no one enforcing the survey requirement. I just tapped my Touch ‘n Go card through the gantries. No one asked to check for a completed survey.

However, it is unlikely that the RapidKL Terms & Conditions was a misunderstanding. Rapid KL repeated the “requirements” in social media posts, like this example (with my English translation)

Terma Dan Syarat

2. Muat turun aplikasi MyRapid PULSE untuk menebus 30 hari perjalanan percuma.

Terms And Conditions

2. Download the MyRapid PULSE app to redeem 30 days of free travel.

In another Facebook post, Rapid KL specifically asked passengers to complete the survey to obtain the free rides.  Here is my English translation of their requirements :

To redeem free rides:

  1. Users are encouraged to download the MyRapid PULSE app in Google Play or Apple Store, and register for an account and fill in the provided [survey] form. After the form is completed, users need to take a screenshot and show it to the officer at the station, while passing through the gantry, or on entering a bus.
  2. Forms are also provided at all RapidKL passenger service counters, selected bus hubs, in the bus, and downloadable through the Rapid KL website and social media platforms. Passengers must take a picture or the top portion of the complete form to enjoy RKLFR.
  3. For passengers who do not have Touch ‘n Go card or other passes, they can obtain a free token at the customer service counter by filling in their information through the MyRapid PULSE app or the provided form, before entering the station.

It appears that they genuinely wanted people to participate in their survey, and only backtracked on those requirements after the social media uproar.

Based on my ride experience, they did not appear to station officers to check for the completely survey forms.

But it was possible that they asked people to fill in the form to obtain a free token. I can’t confirm that as I used my own Touch ‘n Go card, and didn’t collect a free token.

In any case, there is NO LONGER a need to fill in any survey form, to enjoy the taxpayer-sponsored rides on Rapid KL trains or buses. If anyone insists on seeing a completed survey form, just say NO.

 

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All Rapid KL + KTM Rides Are FREE For 1 Month!

All Rapid KL and KTM train and bus rides are now FREE for a whole month! Here is what you need to know!

 

All Rapid KL + KTM Rides Are FREE For 1 Month!

On 16 June 2022, the Prime Minister of Malaysia, Ismail Sabri Yaakob officially launched the opening of Phase 1 of the MRT Putrajaya Line.

In conjunction with that launch, he announced that all Rapid KL train and bus rides will be free of charge for a month, starting today.

KTM Komuter rides in the Klang Valley will also be free for an entire month, starting today.

I hope that Malaysians will take this opportunity to try these public transportation services, parking their vehicles at Park n Ride facilities.

From 16 June to 15 July 2022, you will be able to ride for free at all MRT, LRT, BRT (Bus Rapid Transit), monorail or Rapid KL bus services, as well as KTM Komuter rides in the Klang Valley.

These free rides are subsidised by the Malaysian government, to the tune of RM155 million – RM140 million will go to Rapid KL, while KTM will receive RM15 million.

The MRT Putrajaya Line, which is being developed in two phases, will serve about two million residents in the Klang Valley when it’s fully completed, running from Kwasa Damansara all the way to Putrajaya.

Phase 2 of the MRT Putrajaya line will pass through key areas in the KL city centre, with stations in Titiwangsa, Hospital Kuala Lumpur, Ampang Park and the Tun Razak Exchange (TRX).

There will be 36 stations in total, including nine underground stations. But MRT Corp. plans to add another four stations to improve access to the MRT Putrajaya line.

The new Putrajaya is projected is expected to serve over 104,000 users a day when it’s fully completed. Hopefully, that will greatly alleviate traffic congestion in Kuala Lumpur.

 

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Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Nokia Communications Network On Expanded LRT Line

Kuala Lumpur, 5 October 2016Nokia has provided an advanced communications network to support railway operations and passenger services for the extension of the light rail system in Kuala Lumpur, the capital of Malaysia. The mission-critical railway network provides a range of services for the Kelana Jaya Light Rail Transit (LRT) Line Extension – including 13 new stations – which is used by 350,000 passengers daily.

 

Nokia Communications Network On Newly Expanded LRT Line

The Nokia communications network project was completed in conjunction with CMC Engineering Sdn Bhd, which was responsible for the construction of systems work packages of the line extension.

The mission-critical Nokia communications network is now supporting high-speed voice, data and video traffic as well as delivering essential services to ensure safety and security on the line’s driverless trains, while providing essential passenger information and enabling more efficient maintenance and operations.

This project highlights Nokia’s growing business with customers outside of the traditional telecommunications market, who also have a need for ‘carrier-class’ networks to support their operations. Nokia has established a strong record of success in the railway industry in particular, providing mission-critical networks to more than 100 passenger and freight railway operators globally.

The data transmission network in Kuala Lumpur includes optical networking technology from Nokia. The company also provided systems integration services to enhance safety and security through remote diagnostics and automated functions; constant situation awareness with video surveillance; Supervisory Control and Data Acquisition (SCADA); monitoring systems; telephone and radio communications services; automated fare collection (AFC); and public address and passenger information systems.

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Hazwan Alif Abdul Rahman, Chief Executive Officer of CMC Engineering Sdn. Bhd. said: “As one of the National Key Results Areas (NKRA) under the Malaysian Government Transformation Program (GTP), the Kelana Jaya LRT Line Extension project is another important government initiative to deliver an effective and seamless public transportation system for the Greater Kuala Lumpur area. Together with our technology partner Nokia, the project testifies to CMCE’s capability to maintain high quality standards and services for its stakeholders, partners and customers.”

Stuart M. Hendry, Head of Global Enterprise & Public Sector, Asia Pacific at Nokia, said: “Railway operations can benefit enormously from modern communications networks. The data transmission network deployed as part of the Kelana Jaya LRT Line Extension will support a wide variety of operational services, and provide a range of new services for passengers in Kuala Lumpur. Nokia has the experience and expertise to ensure both safe and comfortable journeys for railway operators and passengers worldwide.”

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