Tag Archives: IBM

Samsung – IBM AI IoT Cloud Platform For 5G Mobile Solutions!

At the Samsung Developer Conference 2019, Samsung and IBM announced a joint platform that leverages Samsung Galaxy devices and IBM cloud technologies to introduce new 5G, AI-powered mobile solutions!

Here is what you need to know about this new Samsung-IBM AI IoT cloud platform, and the 5G AI-powered mobile solutions it’s powering for governments and enterprises.

 

Samsung – IBM AI IoT Cloud Platform For 5G Mobile Solutions!

Built using IBM Cloud technologies and Samsung Galaxy mobile devices, the new platform will help improve the work environment for employees in high-stress or high-risk occupations.

This will help reduce the risks to these public employees who work in dangerous and high-stress situations. This is critical because nearly 3 million deaths occur each year due to occupational accidents.

This new, unnamed Samsung-IBM platform will help governments and enterprises track their employee’s vitals, including heart rate and physical activity. This will allow them to determine if that employee is in distress and requires help.

 

The Samsung – IBM AI IoT Cloud Platform In Use

5G mobile solutions based on the new Samsung-IBM AI IoT platform is being piloted by multiple police forces to monitor their health in real-time, and provide situational awareness insights to first responders and their managers.

The platform can track in real time, the safety and wellness indicators of first responders equipped with Samsung Galaxy Watches and Galaxy smartphones with 5G connectivity.

It can instantly alert emergency managers if there is a significant change in the safety parameters, which may indicate the first responder is in danger of a heart attack, heat exhaustion or other life-threatening events.

This allows them to anticipate potential dangers, and quickly send assistance. This should greatly reduce the risk of death and injuries to their employees.

 

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OS Select For DRAM > 64MB from The Tech ARP BIOS Guide

OS Select For DRAM > 64MB

Common Options : OS/2, Non-OS/2n-OS/2

 

Quick Review of OS Select For DRAM > 64MB

The OS Select For DRAM > 64MB BIOS feature is designed to correct the memory size detection problem for OS/2 systems that have more than 64 MB of system memory.

If you are using an older version of the IBM OS/2 operating system, you should select OS/2.

If you are using the IBM OS/2 Warp v4.0111 or higher operating system, you should select Non-OS/2.

If you are using an older version of the IBM OS/2 operating system but have already installed all the relevant IBM FixPaks, you should select Non-OS/2.

Users of non-OS/2 operating systems (like Microsoft Windows XP) should select the Non-OS/2 option.

 

Details of OS Select For DRAM > 64MB

Older versions of IBM’s OS/2 operating system use the BIOS function Int15 [AX=E801] to detect the size of installed system memory. Microsoft Windows, on the other hand, uses the BIOS function Int15 [EAX=0000E820].

However, the Int15 [AX=E801] function was later scrapped as not ACPI-compliant. As a result, OS/2 cannot detect the correct size of system memory if more than 64 MB of memory is installed. Microsoft Windows isn’t affected because the BIOS function it uses is ACPI-compliant.

The OS Select For DRAM > 64MB BIOS feature is designed to correct the memory size detection problem for OS/2 systems that have more than 64 MB of system memory.

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If you are running an old, unpatched version of OS/2, you must select the OS/2 option. But please note that this is only true for older versions of OS/2 that haven’t been upgraded using IBM’s FixPaks.

Starting with the OS/2 Warp v4.0111, IBM changed the OS/2 kernel to start using Int15 [EAX=0000E820] to detect the size of installed system memory. the memory management system to the more conventional method. IBM also issued FixPaks to address this issue with older versions of OS/2.

Therefore, if you are using OS/2 Warp v4.0111 or higher, you should select Non-OS/2 instead. You should also select Non-OS/2 if you have upgraded an older version of OS/2 with the FixPaks that IBM have been releasing over the years.

If you select the OS/2 option with a newer (v4.0111 or higher) or updated version of OS/2, it will cause erroneous memory detection. For example, if you have 64 MB of memory, it may only register as 16 MB. Or if you have more than 64 MB of memory, it may register as only 64 MB of memory.

Users of non-OS/2 operating systems (like Microsoft Windows or Linux) should select the Non-OS/2 option. Doing otherwise will cause memory errors if you have more than 64 MB of memory in your system.

In conclusion :-

  • If you are using an older version of the IBM OS/2 operating system, you should select OS/2.
  • If you are using the IBM OS/2 Warp v4.0111 or higher operating system, you should select Non-OS/2.
  • If you are using an older version of the IBM OS/2 operating system but have already installed all the relevant IBM FixPaks, you should select Non-OS/2.
  • Users of non-OS/2 operating systems (like Microsoft Windows XP) should select the Non-OS/2 option.

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An Immersive Experience With IBM Watson

IBM Watson is a cognitive intelligent system that uses natural language processing and machine learning to reveal insights from large amount of unstructured data. You may remember it for winning the quiz show Jeopardy in 2011.

On 22 June 2017, IBM invited us to participate in an exclusive demonstration of Watson’s capabilities. They also showed us how Watson allows even non-techies mine large amounts of abstract data for pertinent information.

For a similar demonstration of artificial intelligence and big data analytics capability, check out our recent article – The AWS Masterclass on Artificial Intelligence by Olivier Klein.

 

An Immersive Experience With IBM Watson

In development for over 12 years, IBM Watson is understandably far complex than when it debut in Jeopardy. It is powered by 50 underlying cognitive technologies, including natural language processing, machine learning and deep learning.

This particular session was conducted by Zainal Azman Shaari and Cheok Swin Voon from IBM’s Eco-system Development team, and is limited to the functions of IBM Watson Conversation and its natural language understanding (NLU) capabilities.

A Monash University team of final year students then showed what they accomplished with IBM Watson in just a few weeks, despite not having any programming abilities. Specifically, they showed how they can mine Twitter to not just determine how often people were talking about a fast food brand, they also used IBM Watson to determine whether the tweets were positive or negative in nature.

For a similar demonstration of artificial intelligence and big data analytics capability, check out our recent article – The AWS Masterclass on Artificial Intelligence by Olivier Klein.

Next Page > The IBM Watson Q&A Part 1/2

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The IBM Watson Q&A Part 1/2

  1. What is IBM Watson?
  • IBM Watson is a cognitive intelligent system that uses natural language processing and machine learning to reveal insights from large amount of unstructured data. It has the capability to tackle tough problems in every industry from healthcare to finance.
  • Through understanding the data it learns from human input, it is not only able to improve its response accuracy but also understand trends that can then be utilised to generate business insights.
  • Watson is powered by 50 underlying cognitive technologies – including natural language processing, machine learning and deep learningto provide capabilities that span language, speech, vision and data insights.

 

  1. Can you tell us about Watson’s history? Who are the brains behind its inception?
  • IBM has been researching, developing and investing in AI technology for more than 50 years. The rise of big data (2.5 billion gigabytes of data are created every single day) and the world’s need to make sense of it all – is what ultimately led IBM researchers to develop Watson.
  • When IBM Watson won the historic Jeopardy! exhibition on TV in 2011, it was a watershed moment. And since then we’ve only accelerated our innovation, advancing and scaling the Watson platform and applying it to many industries, including healthcare, finance, commerce, education, security and IoT. We’ve engaged thousands of scientists and engineers from IBM Research and Development, and partnered with our clients, academics, external experts and even our competitors, to explore all topics around AI.

  • IBM Research is today the largest industrial research organization in the world, with twelve labs on six continents, and the company invests $6 billion on R&D.
  • The labs are viewed as one of IBM’s greatest assets and a vital part of defining the future. In August 2016, we celebrated the 30th anniversary of the Almaden research lab. Today, Almaden’s research community focuses on solving problems across areas as diverse as nanomedicine, services science, atomic scale storage, food safety and medical image analytics.

 

  1. What are some of IBM Watson’s accomplishments in the real world today?
  • Since its debut, Watson solutions are now being built, used and deployed around the world and across industries, including healthcare, financial services, travel and retail. Since 2015, IBM has seen a 400 percent increase in Watson app creation on Bluemix, an increase of over tenfold over the last year.
  • Watson has played a role in supporting more than 200 million patients through healthcare systems in the U.S., China, Japan, Thailand and India, collaborating with doctors, helping improve treatment recommendations and helping deliver more efficient care.
  • Watson is also available to more than 200 million consumers to answer their questions, find what they need and make recommendations with greater personalization.
  • At the same time, Watson is tackling dozens of meaningful business and societal challenges, helping reduce building emissions, reducing hiring cycles and finding ways for cities to save more water and other resources. In education, half a million students can choose their courses to master a subject with Watson and we’re also helping teachers address each student’s unique needs.

 

  1. With the interaction between IBM Watson and regular users becoming increasingly more complex and utilize more of the user’s personal information, is there a potential risk for loss of privacy for users in an unfortunate incident?
  • While Watson is indeed able to process more forms of information, we have also ensured that we have developed safety measures within Watson as well as continue to work with our industry partners all to ensure that the data that Watson has access to is not accessible by any unauthorized third-parties.

 

  1. It was mentioned that IBM Watson understands natural languages. What does this mean and what languages does it support?
  • IBM Watson is able to understand sentences spoken by people by analysing the words used as well as the context of the sentence in order to accurately interpret sentences.
  • Currently IBM Watson is able to understand and reply in nine different languages including German, Spanish, Korean, Japanese and English to name a few. We are also constantly updating Watson with additional languages to allow more people in the world to experience him.
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  1. Why is understanding natural human speech such a complex task for artificial intelligence systems to perform?
  • The primary difficulty when it comes to recognizing human speech is that natural speech is inherently filled with unstructured data, and this is the same across all forms of content written by humans for other humans.
  • The main difference is that normal structured data is governed by well-defined rules whereas speech is governed by rules of grammar, context and culture which is implicit, ambiguous and complex.
  • With a host of factors to consider and eliminate, recognizing speech can be both a time-consuming task as well as one that is open to a host of errors if not interpreted correctly.

 

  1. What is the systems implemented into Watson that allows him to easily comprehend human speech?
  • To facilitate IBM Watson to better tackle the challenge of understanding human speech, Watson is fitted with two different set of APIs that give it the ability to both comprehend and respond to human interactions: Natural Language Understanding (NLU) & Watson Conversation.
  • The Natural Language Understanding API allows Watson to analyze text to extract meta-data from content such as keywords, entities, sentiment, emotion, relations and many more.
  • Watson Conversation, on the other hand, functions as a visual dialog builder that helps create natural conversations for Watson that can be deployed on chatbots and other virtual agents.

Next Page > The IBM Watson Q&A Part 2/2

 

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The IBM Watson Q&A Part 2/2

  1. It was mentioned that Watson is capable of self-learning and improvements, can you explain more how this system works?
  • What makes Watson truly unique from pre-programmed AI is that Watson is capable of consistently learning from user input as well as correct itself to provide better answers to human queries.
  • Watson does this by undergoing a constant feedback loop with human input that involves correction of errors in order to determine the most appropriate answer that is based on the context of the question.

 

  1. What is the vision that IBM has for Watson and what is IBM currently doing to ensure that they can achieve this vision?
  • Our vision for IBM Watson is to develop it into a full-fledged platform that is capable of making a real impact in any industry it is applied in.
  • We are also focused on developing Watson as an Artificial Specific Intelligence, also known as narrow AI, that is specifically focused on relevant knowledge in its required field of expertise to ensure that they can respond in the same way professionals do.
  • We are currently actively working with professionals in the field as well as expanding the capabilities of Watson in order to ensure Watson is able to reach out to over 1 billion consumers by the end of 2017.

 

  1. Can you explain more about the term ‘machine learning’?
  • Machine learning can be defined as AI system that possesses the ability to learn without requiring constant programming.
  • Programs with machine learning systems are able to make use of most forms of new data it is exposed to develop and improve responses or solutions.
  • In future, AI systems will be able to understand more complex data while also delivering more accurate results compared to humans. This could allow future machines to be more autonomous while also handling challenging tasks that normal humans cannot do.

  1. In order to implement Watson, are developers required to pay a certain fee in order to utilize related assets and data?
  • No, interested developers who want to make use of the Watson platform to create their own cognitive apps or businesses can do so from the public Watson Developer Cloud and other platforms.
  • Our cloud platform represents the easiest way for potential developers to create their next-gen cognitive apps with a total of over 160 unique APIs and services in 179 countries.

 

  1. Does IBM foresee a drop in openings for jobs that Watson is able to perform given his increasing capabilities for complex tasks?
  • With every major advancement in technology, there will always be a change to the existing workforce where there will be new ways of working as well as new skills and jobs that will be in greater demand. This is the same case as well for cognitive computing.
  • Despite this, we believe that Watson and the field of cognitive computing will instead introduce a whole new level of collaboration between man and machine, and serve to expand human intelligence instead of replacing it.
  • We believe that by thoughtfully and purposefully combining the best qualities of both man and machine, we can understand our world better as well make better decisions that can lead to future innovations.

 

  1. What does IBM foresee will change in the landscape of cognitive computing?
  • We foresee that cognitive computing in the coming years will continue to make huge advancements in technology that will make our systems even smarter.
  • Through continuous human interactions, these systems will be able to learn at a much greater rate and continuously learn up to the point where they can fully run without human intervention.
  • As cognitive systems continue to be refined, we can also expect these systems to tackle an even broader range of tasks that even humans may not be able to do.
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  1. How has IBM globally performed financially in the past year of 2016?
  • 2016 was another solid year for IBM as we have achieved several milestones in the year.
  • Aside from working some of the world’s largest most well-known companies across industries, we have also invested into our capabilities such as cloud, analytics and cognitive that has now accounted for 41% of our total revenue.
  • We have also not lost sight of our goal of developing innovations in 2016 with over 8,000 patents registered in 2016 and we are currently leading in terms of U.S. patents earned for the 24th year in a row.

 

  1. What are some of the upcoming plans that IBM have in the year of 2017?
  • In the coming year, we are looking to continue our research into our field of expertise for designing and developing innovative new systems that can enhance our client’s business and help them succeed in their field.
  • We have some projects in Malaysia in the banking, manufacturing and healthcare industries.

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The IBM Watson Malaysia Summit 2017

KUALA LUMPUR, 23 March 2017: The cognitive era is here and organizations ought to seize the opportunity to leverage the game changing technologies for business growth and transformation.

IBM Malaysia managing director Chong Chye Neo said Watson, IBM’s augmented intelligence (AI) technology, is already in use in more than 45 countries and across 20 different industries.

“Watson is represented by a diverse set of Watson services that span language, speech, vision, and data insights based on over 50 underlying technologies,” she said, adding that Watson now powers new consumer and enterprise services in the health care, financial services, retail and education markets.

“IBM’s Watson has been put to the test to diagnose cancer, detect autism, advance early childhood education, transform banking practices, improve farming practices and invent new recipes,” she added.

 

The Inaugural IBM Watson Malaysia Summit 2017

Chong was speaking at IBM’s inaugural Watson Malaysia Summit 2017 to over 300 customers and business partners from the banking, financial services, manufacturing, government, and healthcare industries. Attendees were also treated to live demonstrations on some of the innovative cognitive technologies currently deployed today in Malaysia as well globally by companies such as Silverlake Axis, Sunlife-I, MDT Innovations and Skymics.

She said that the concerns surrounding AI can be addressed by how businesses and society collaborate to address the sweeping avalanche of technologies driven by mobility, hyper-connectivity and the Internet of Things (IoT).

IDC predicts that by 2018, 75% of all consumers will interact with services based on cognitive computing on a regular basis.

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Chong further said that IBM is guided by three guiding tenets: purpose, transparency and skills, which are crucial to help people develop trust in an AI system. “For IBM, the purpose of AI will be to aid humans, not replace them. For most of our businesses and companies, it will not be a “man or machine” scenario, instead it will be a symbiotic relationship between the two. Our purpose is to augment and really be in service of what humans do.”

She added stakeholders must also be clear or transparent in building AI platforms, the industry domain, how they are trained, and what data was used in training. “With Watson, institutions can combine their decades of knowledge with industry data. These systems will be most effective when trained with domain knowledge in an industry context,” she added.

Skill is the third tenet in addition to purpose and transparency is skills. “AI platforms must be built with people in the industry, be they doctors, teachers, or underwriters. And companies must prepare to train human workers on how to use these tools to their advantage,” she concluded.

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Chipkill – The BIOS Optimization Guide

Chipkill

Common Options : Enabled, Disabled

 

Quick Review

Chipkill is an enhanced ECC (Error Checking and Correcting) technology developed by IBM. Like standard ECC, it can only be enabled if your system has two active ECC memory channels.

This BIOS feature controls the memory controller’s Chipkill functionality.

When enabled, the memory controller will use Chipkill to detect single-symbol and double-symbol errors, and correct single-symbol errors.

When disabled, the memory controller will not use Chipkill. Instead, it will perform standard ECC to detect single-bit and double-bit errors, and correct single-bit errors.

If you already spent so much money buying ECC memory and a motherboard that supports Chipkill, you should definitely enable this BIOS feature, because it offers a much greater level of data integrity than standard ECC.

You should only disable this BIOS feature if your system only uses a single ECC module.

 

Details

Chipkill is an enhanced ECC (Error Checking and Correcting) technology developed by IBM. Like standard ECC, it can only be enabled if your system has two active ECC memory channels.

Normal ECC technology make use of eight ECC bits for every 64-bits of data and the Hamming code. This allows it to detect all single-bit and double-bit errors, but correct only single bit errors.

IBM’s Chipkill technology makes use of the BCH (Bose, Ray-Chaudhuri, Hocquenghem) code with sixteen ECC bits for every 128-bits of data. It can detect all single-symbol and double-symbol errors, but correct only single-symbol errors.

A symbol, by the way, is a group of 4-bits. A single symbol error is any error combination within that symbol. That means a single symbol error can consist of anything from one to four corrupted bits. Chipkill is therefore capable of detecting and correcting more errors than standard ECC.

Unlike standard ECC, Chipkill can only be used in systems with two channels of ECC memory (128-bits data width configuration). This is because it requires sixteen ECC bits, which can only be obtained using two ECC memory modules. However, it won’t work if you place both ECC modules in the same memory channel. Both memory channels must be active for Chipkill to work.

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This BIOS feature controls the memory controller’s Chipkill functionality.

When enabled, the memory controller will use Chipkill to detect single-symbol and double-symbol errors, and correct single-symbol errors.

When disabled, the memory controller will not use Chipkill. Instead, it will perform standard ECC to detect single-bit and double-bit errors, and correct single-bit errors.

If you already spent so much money buying ECC memory and a motherboard that supports Chipkill, you should definitely enable this BIOS feature, because it offers a much greater level of data integrity than standard ECC.

You should only disable this BIOS feature if your system only uses a single ECC module.

 

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Hong Leong Bank To Use IBM Watson’s Cognitive Banking

These days, organisations have to disrupt themselves before they get disrupted by the various startups. The financial institutions are not shielded from the threat of the various disruptors in the market today. FinTech is one area which the financial institutions are beginning to embrace.

In Malaysia, Hong Leong Bank started the ball rolling today by partnering with IBM Watson to introduce cognitive banking. Specifically, they are leveraging on IBM Watson’s cognitive technology which would function as an online customer self-service advisor with 24/7 support for cardholder enquiries, as well as an internal service supporting the Bank’s call center service advisors.

(From Left to Right) Dominic Mascrinas, Chief Operating Officer, Group Strategic Support of Hong Leong Bank, Edward Pinto, Chief Operating Officer, Customer Experience & Analytics of Hong Leong Bank Berhad, Chong Chye Neo, Managing Director of IBM Malaysia and Hong Kok Cheong, Country General Manager, IBM Software Group exchanging agreements during the Signing and Document Exchange Ceremony.

Think of it as your banking ‘Siri’. IBM Watson cognitive learning system is not based on a database of predefined questions and answers but a database which will constantly learn from the various engagements with the customers to improve on its future interactions with the customers.

[adrotate banner=”4″]IBM Watson claim that the system can even interpret the tone of voice of its customers which will be crucial in managing the customer’s queries. This technology has already proven itself in the healthcare industry through the IBM Watson Health program and is set to make its mark in the banking industry.

If all goes well, IBM Watson will be integrated into Hong Leong Bank’s customer engagement model within the next 4-6 months. Customers should be able to expect an improved customer service experience including a shorter call waiting time.

Such is the prowess of IBM Watson processing capabilities that Chong Chye Neo, IBM Malaysia Managing Director claimed that it could process 500 GB of data in a second which is equivalent to 1 million books.

Meanwhile, Edward Pinto, the Chief Operating Officer for Customer Experience & Analytics said that the initiative forms an important part of Hong Leong Bank’s overall digitization blueprint.

Through IBM Watson, Hong Leong Bank customers will have round-the-clock access via online live chat to information about general credit card terms, policies, and procedures, as well as to find the most suitable card to match their lifestyle needs.