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What Zoom Announced @ Zoomtopia APAC 2022!

What Zoom Announced @ Zoomtopia APAC 2022!

Here is a short summary of what Zoom Video Communications Inc. announced at the Zoomtopia APAC 2022 conference!

 

Zoomtopia APAC 2022 : What Is It?

Zoomtopia APAC 2022 was the Asia Pacific edition of Zoom Video Communications Inc. (NASDAQ: ZM)’s annual conference.

Hosted virtually on Zoom Events (obviously), Zoomtopia APAC 2022 featured a distinguished array of guest speakers, as well as announcements on Zoom Phone and other products.

  • Education: Developing the next generation of changemakers with digital innovation
  • How to unify communication and collaboration in the new world of work
  • The Trust Imperative: How you can build (or destroy) trust in a hybrid world
  • Financial services: How secure digital collaboration tools are transforming the future of finance
  • Is Voice DEAD? The future of conversation is in the cloud
  • Reimagine the future of customer experience in a video-first world
  • Improve the Customer Experience and Agent Productivity with Conversational AI
  • What’s new with Zoom Phone?
  • Zoom Events Product Tour
  • How to Create a Buying Experience Your Customers Love with Zoom IQ for Sales
  • The Future of Asynchronous Collaboration
  • Transforming for the Future Office: Enabling the Flexible, Hybrid Workplace

Eric Yuan, CEO and Founder of Zoom, also shared his vision for Zoom at Zoomtopia APAC, distilling the next phase of Zoom’s evolution and the key innovations that will underpin the Zoom platform in this new era.

“We have always been a company built to connect and bring people together. As many people around the world start rethinking what really makes them happy, we want to empower them to zoom in on what matters.

Zoom’s vision for the future is about bringing physical and digital environments together in new ways to create more inclusive, immersive, collaborative experiences. 

We are focused on giving organisations, their employees and customers a platform that works best for them, their lives and their workflows.”

 

What Zoom Announced @ Zoomtopia APAC 2022!

For those who could not make it, here is a short summary of what Zoom Video Communications Inc. announced at the Zoomtopia APAC 2022 conference!

New Zoom Platform Innovations

Zoom has launched more than 1,500 features and enhancements on the Zoom platform this year.

The Zoom Mail and Calendar clients work together with the communication and collaboration offerings already available within Zoom Meetings, Phone, Whiteboard, and Team Chat. Now, teams can move quickly and seamlessly from email to a video meeting, elevate a chat message to a phone call, collaborate on projects and early next year, they can share out whiteboards, all without ever leaving the Zoom app.

Zoom also rolled out Zoom-hosted email and calendar service options available in  beta, directly integrated with the Zoom platform, ideal for businesses without dedicated IT services looking for enhanced privacy in their business communications.

Zoom also introduced Zoom Spots – its virtual co-working space. Coming in 2023, Zoom Spots is a video-enabled persistent space, integrated with the Zoom platform, to help foster inclusive discussions, keep colleagues connected and bring the fluid interactions of in-person work to distributed, hybrid teams throughout their day.

Fuelling APAC Innovation Together With Customers

In his keynote, Ricky Kapur, Head of APAC at Zoom, was joined by Singapore’s Infocomm Media Development Authority (IMDA), and Australian online employment marketplace SEEK.

Highlighting innovative use-cases in which Zoom was utilised for each of these organisations, the speakers discussed the role of Zoom in driving digital inclusion, transforming employee experience as well as reshaping the future of banking, among others.

Zoom is also collaborating with workspace on-demand marketplace Switch (part of JustCo Group), to equip physical work booths or co-working spaces in Singapore with video-conferencing capabilities. This will take the work-from-anywhere model to the next level, as individuals will be able to comfortably attend virtual meetings at a location of their choice.

Continued Growth Of Zoom’s Partner Ecosystem In APAC

Since the Zoom Up Partner Programme was launched in March 2022, over 800 channel partners across APAC have signed up for the programme, comprising of over 25% of Partner Demand Centre adoption globally.

These partners which are focused on helping customers address their communication and collaboration needs yield 35% in channel contribution to the overall Zoom business in APAC.

As of FY23Q3, Zoom has onboarded DMOA as its new distributor in South Korea, adding to Zoom’s extensive APAC partner ecosystem which includes Dicker Data in Australia, Tradewinds in New Zealand, rhipe in Asia, and Savex Technologies in India.

The strength of Zoom’s partner ecosystem has contributed to the resounding success of Zoom Phone, which hit four million seats globally in just 3.5 years.

Building A Platform APAC Users Can Trust

As trust becomes the business currency of the future, Zoom is accelerating efforts to keep security and privacy of its platform at the forefront, and building a platform users can trust.

Amongst the company’s host of updates announced at Zoomtopia APAC 2022, its latest security offerings include:

  • an end-to-end encryption feature (in Beta stage) as part of Zoom Mail Service (also in beta stage),
  • advanced encryption for Zoom Phone voicemail, and
  • the rollout of automatic Zoom client updates for enterprise customers (to help users take advantage of Zoom’s latest features and security updates).

Zoom has also recently completed the Australian Information Security Registered Assessor Program (IRAP) assessment, demonstrating that Zoom’s products are well-positioned when judged against Australian security standards for delivering communications services to the Australian public sector.

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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iPhone Factory Under Lockdown, As Employees Flee!

The massive iPhone factory in Zhengzhou is now under another COVID-19 lockdown, after thousands of employees fled!

 

iPhone Factory Now Under COVID-19 Lockdown!

On Wednesday, 2 November 2022, China placed the Zhengzhou Airport Economy Zone under a new COVID-19 lockdown. This is where Foxconn has its largest iPhone factory, employing about 200,000 workers

The Zhengzhou industrial zone, located in the Henan province, was placed under “silent management” measures with immediate effect, and last for one week – until November 9, 2022.

  • all residents are barred from going out
  • only approved vehicles are allowed on the road

Foxconn said in a statement that its campus will continue operating under a “closed loop” management system, in which employees sleep, live and work in a bubble, isolated from the rest of Zhengzhou and the world.

A source with direct knowledge of the matter told Reuters that such a lockdown could cut production of Apple iPhones by as much as 30%, and that Foxconn was working to boost production at their Shenzhen factory to make up for the shortfall.

Read more : Apple Freezes Use Of China’s YMTC NAND Chips!

 

Employees Have Been Fleeing iPhone Factory For Days!

For several days now, Foxconn employees have been fleeing the Zhengzhou factory, after some workers were placed under quarantine following a COVID-19 outbreak.

The Foxconn employees also complained of poor food quality, and a lack of medical care for those who tested positive.

On Sunday, 30 October, Foxconn said that it would not stop them from leaving, and many workers chose to walk back to their hometowns.

Videos of those employees climbing over fences, and walking away from the factory went viral. So did photos and videos of those Foxconn workers trekking across fields in the day, and long roads at night.

Some people were walking amid wheat fields with their luggage, blankets and quilt. I couldn’t help but feel sad.

Those videos galvanised volunteers from nearby villages to put out food and drinks for the workers. Foxconn and several local governments finally arranged transportation for them.

Workers who were transported back to their hometowns were quarantined on arrival. A belated measure that should have been initiated earlier.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Intel’s Habana Labs Cuts Over 10% Of Workforce!

Artificial intelligence chip developer, Habana Labs, just laid off over 10% of its workforce, just as Intel plans to layoff up to 20% of its employees.

 

Intel’s Habana Labs Cuts Over 10% Of Workforce!

Intel acquired artificial intelligence chip developer Habana Labs in 2019 for $2 billion. The acquisition allowed Habana Labs to rapidly increase its workforce from 180 people to over 900.

That breakneck expansion has not only come to a shuddering halt, it is being reversed – Habana Labs is laying off 100 of their employees. According to an Intel statement:

Habana Labs assesses and updates its technical and business focus from time to time in order to adapt to the current business reality and to continue and improve its competitiveness.

As part of these processes, it makes adjustments to its workforce and the balance between different disciplines from time to time. This is a normal process which occurs constantly and allows Habana to continue and develop attractive and competitive products and solutions.

Habana Labs was founded by David Dahan and Ran Halutz in San Jose in 2016, for the purpose of developing processors optimised for Artificial Intelligence (AI) applications.

Both Dahan and Halutz were former executives of PrimeSense Limited, which was acquired by Apple for $360 million in 2013. Its first investor and chairman was Israeli tech entrepreneur Avigdor Willenz.

Recommended : Intel Planning Major Layoffs, Amid Market Downturn!

Habana Labs Cuts Employees Before Major Intel Layoffs

Habana Labs functions as an independent unit within Intel, which is why it announced its layoffs before Intel announced its own major layoffs later this month.

According to Bloomberg News, Intel is planning major layoffs of its staff, “as early as this month” – around the same time its third quarter earnings report is announced on October 27.

This reduction in headcount will be substantial, affecting Intel sales and marketing team the hardest – around 20% of their members are expected to receive pink slips.

This decision comes after two years of booming sales during the COVID-19 pandemic, and just as Intel is set to receive billions in funding from the US government under the CHIPS Act.

The PC market is currently struggling due to high inflation, new US-Chinese tech restrictions, and the Russian invasion of Ukraine.

Gartner recently announced that worldwide PC shipments only totalled 68 million units in the third quarter of 2022 – a 19.5% drop from a year ago. This was the steepest market decline it recorded since it started tracking the market in the mid-1990s.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Intel Planning Major Layoffs, Amid Market Downturn!

Intel is planning major layoffs of its staff, due to declining demand for its chips, even as it is set to receive billions in funding from the CHIPS Act!

 

Intel Planning Major Layoffs, Amid Market Downturn!

According to Bloomberg News, Intel is planning major layoffs of its staff, “as early as this month” – around the same time its third quarter earnings report is announced on October 27.

This reduction in headcount will be substantial, affecting Intel sales and marketing team the hardest – around 20% of their members are expected to receive pink slips.

This decision comes after two years of booming sales during the COVID-19 pandemic, and just as Intel is set to receive billions in funding from the US government under the CHIPS Act.

The PC market is currently struggling due to high inflation, new US-Chinese tech restrictions, and the Russian invasion of Ukraine.

Gartner recently announced that worldwide PC shipments only totalled 68 million units in the third quarter of 2022 – a 19.5% drop from a year ago. This was the steepest market decline it recorded since it started tracking the market in the mid-1990s.

Read more : Intel’s Habana Labs Cuts Over 10% Of Workforce!

On October 11, 2022, Intel CEO Pat Gelsinger announced a new path for growth during this economic downturn – the creation of an internal foundry model for external customers, and Intel product lines.

Intel will also create an IDM 2.0 Acceleration Officer under the leadership of Stuart Pann. IDM is short for Integrated Device Manufacturing.

IDM 2.0 is Intel’s plans to become a major provider of semiconductor foundry capacity in the US and Europe to serve customers globally.

 

Intel Not Alone In Layoffs During This Market Downturn

Intel wouldn’t be alone in cutting jobs. Meta and Microsoft had already announced layoffs. Meta quietly laid off about 12,000 “underperforming” Facebook employees recently, while Microsoft announced in July 2022 that it laid off almost 1,800 employees.

Even Sundar Pichai – the CEO of mighty Alphabet hinted at the possibility of layoffs, saying he wanted to make Google 20% more efficient and that could include cutting its headcount.

Many other corporations have also been laying off employees amidst the global economic slowdown and high inflation that is fuelling recession fears – Tencent, Alibaba, Tesla, Credit Suisse, Goldman Sachs, etc.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Dell 40-Nation Survey : Employees Are Greatest Asset!

Dell Technologies just conducted a new 40+ country survey to find out things have changed after two years of accelerated digital transformation!

Take a look at their results, and find out why most businesses consider employees as their greatest asset!

 

Dell 40-Nation Survey : Employees Are Greatest Asset!

After two years of accelerated digital transformation during the COVID-19 pandemic, 64% of IT leaders in Malaysia (APJ: 45%; Global: 50%) say their organisations know what it takes to digitally transform a workforce.

But after such rapid change, many employees now face the challenge of maintaining the pace. What’s more, more than two-thirds of the 10,500 respondents believe that their organisations are not able to engage with their employees properly when planning transformation programs.

The results suggest that after 2 years rapid transformation, businesses and their workforce are in need of time to recharge, reflect and refine before embarking on new or iterating projects.

The research also highlights how there is still the danger os digital transformation stalling, as 68% of Malaysian respondents (APJ: 72%; Global: 64%) believe that their employees’ resistance to change can lead to failure.

Over half or 57% of Malaysian respondents (APJ: 62%; Global: 53%)  fear that they will be shut-out of the rapidly-evolving digital world due to a lack of people with the right authority or vision to capitalise on opportunities offered by new technologies, like as-a-Service models.

Most organisations around the world – including Malaysia – realise the need to digitally transform, but they find digital transformation hard, and their people don’t always embrace change.

This human-technology friction is only compounded by the pandemic and what we end up with is businesses that are more digitally resilient, but many of their people are exhausted.

Today, businesses aspiring for sustainable success need to be asking themselves how they can thoughtfully and purposefully help their people navigate further change.

– Mak Chin Wah, country manager, Malaysia and general manager, Telecom Systems Business, South Asia, Dell Technologies.

 

Dell 40-Nation Survey : Readiness For Digital Change

Dell and independent behavioural experts also studied survey respondents’ appetite for digital change, and they found that only 8% of the Malaysian workforce – from senior business leaders to IT decision-makers and staff – are pursuing modernisation projects (APJ: 7%; Global: 10%).

Furthermore, 40% of Malaysian respondents are slow or reluctant to embrace change (APJ: 46%; Global: 42%).

Breakthrough Benchmark Malaysia APJ Global
Sprint: Will chase innovation and
trailblaze technological change.
8% 7% 10%
Steady: Poised to adopt technological
change, selected by others.
50% 41% 43%
Slow: Inclined to hold back and
observe / deliberate.
40% 46% 42%
Still: Tend to anticipate problems and
resist proposed technology innovations
based on perceived risk.
4% 6% 5%

 

Dell 40-Nation Survey : The Way Forward

The Dell study also charts a way forward for businesses to focus on keeping pace with digital transformation:

1. Connectivity

Businesses performed tremendous feats to connect, collaborate, and conduct business online during the pandemic, but the job is not done.

Around 76% of Malaysian respondents say they need their organisations to provide the necessary tools and infrastructure to work anywhere (along with the autonomy to choose their preferred working pattern) (APJ: 78%; Global: 72%).

In fact, they worry their employees might be left behind because they do not have the right technology to shift to a highly distributed model (where work and compute are not tied to a central place, but occur everywhere).

Technology alone is not enough. Businesses also need to make work equitable for employees with different needs, interests, and responsibilities, including the 82% Malaysian employees (APJ: 78; Global: 76%) that would like their organisation to do any of the following:

  • Clearly define their ongoing commitment to flexible work arrangements and the practicalities of making it work – Malaysia: 54% (APJ: 46%; Global: 40%)
  • Equip leaders to effectively and equitably manage remote teams – Malaysia: 41% (APJ: 42%; Global: 42%)
  • Empower employees to choose their preferred working pattern and provide the necessary tools / infrastructure – Malaysia: 49% (APJ: 47%; Global: 44%)

Read more : Dell Commissions Largest Solar Panel Globally In Malaysia!

2. Productivity

Every employee’s time is limited and there are now too few qualified candidates for open roles. To address these limitations, businesses can delegate repetitive tasks to automated processes and free-up employees to focus on higher-value work.

At present, 19% of Malaysian respondents say that their work is stimulating and not repetitive (APJ: 32%; Global: 37%). With the opportunity to automate more repetitive tasks, 81% of Malaysian respondents would look forward to learning new, sought-after skills and technologies, like leadership skills, courses in machine learning, or focusing on more strategic opportunities to elevate their role (APJ: 74%; Global; 69%).

However, businesses with limited budgets are concerned they will not be able to advance their workforce and compete.

3. Empathy

At their heart, businesses must build a culture, modelled by empathetic leaders, that treats people as their greatest source of creativity and value.

The research shows there is still work to do and empathy has to inform decision making – from simplifying technology for approximately half (Malaysia: 51%; APJ: 52%; Global: 49%) who often feel overwhelmed by complex technologies, to tailoring change programs to individuals’ skills (Malaysia: 54%; APJ: 50%; Global: 41%;) of employees believe their leaders do this).

Read more : Dell Survey On Remote Work Readiness In Malaysia!

 

Dell 40-Nation Survey : A Quick Primer

To find out how things have changed after two years of accelerated digital transformation, Dell Technologies conducted a survey across 40+ countries from all regions of the world, from August to October 2021.

Fieldwork was conducted by Vanson Bourne, and involved 10,500 senior business decision-makers, IT decision-makers and knowledge workers (employees involved in digital transformation).

In Asia Pacific & Japan (APJ), 2,900 respondents across 11 locations were surveyed. The APJ locations include Australia, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Thailand, and Vietnam. In Malaysia, 200 number of respondents were surveyed.

On 22 September 2022, Dell Technologies presented their key findings at the Dell Technologies Forum 2022, held in Kuala Lumpur, Malaysia.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Malaysia : Pay Hike + Cash For Civil Servants In 2023!

The Prime Minister of Malaysia just announced a special pay hike and cash aid for civil servants and retirees in 2023!

Here is what you need to know…

 

Malaysia : Pay Hike + Cash For Civil Servants In 2023!

On 30 August 2022, the Prime Minister of Malaysia, Ismail Sabri Yaakob, announced a special pay hike, as well as cash aid, for civil servants and retirees in 2023.

The package of special pay hikes and cash aid will consist of:

  • extra RM 100 pay hike for Grades 11 to 59, in addition to the basic annual pay raise.
    For example, the annual pay raise for a Grade 11 civil servant is RM 80. That civil servant will now receive RM 100 + RM 80 = RM 180.
  • RM 700 cash aid for Grades 56 and below.
  • RM 350 cash aid for government retirees and veterans without pension.

These special pay hikes and cash aid will be paid out in January 2023, the Prime Minister announced at the 18th Civil Service Premier Gathering (MAPPA XVIII).

The special pay hike alone will cover 1.28 million civil servants, and cost the Malaysian government and taxpayers RM 1.5 billion (about US$334.5 million).

 

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Foreign Workers To Pay For Vaccination In Klang Valley!

Malaysia will reopen COVID-19 vaccination for foreign workers in the Klang Valley, but it is NO LONGER FREE!

Here is what you need to know about this new COVID-19 vaccination initiative!

 

Vaccination For Foreign Workers : Used To Be FREE!

Malaysia earlier allowed all foreign workers, including those who are undocumented, to get their COVID-19 vaccination for FREE.

However, that walk-in vaccination programme for all foreigners only ran for a short time – from 9 until 22 August 2021.

The government seemed to have forgotten that we are only safe when everyone is safe.

 

Foreign Workers To Pay For Vaccination In Klang Valley!

On 23 September 2021, JKJAV appeared to have realised the folly of not vaccinating foreign workers.

They announced that foreign workers will be allowed to get vaccinated in the Klang Valley, but it will no longer be free!

Here are the details of the new COVID-19 vaccination programme for foreign workers :

When?

The COVID-19 vaccination programme for foreign workers in the Klang Valley will start on Monday, 27 September 2021 and end on Wednesday, 6 October 2021.

The COVID-19 vaccination programme will run from 9 AM until 6 PM every day.

Where?

The COVID-19 vaccination programme for foreign workers in the Klang Valley will be conducted at a single vaccination centre :

CIDB PPV (COVID-19 Vaccination Centre)
CIDB Convention Centre,
Jalan Cheras, Kuala Lumpur

How?

Foreign workers, or their employers, are encouraged to register online at https://vaccine.cidblink.com/ to receive an appointment, and to expedite their registration process at the PPV.

The registration can be done individually by the foreign workers themselves, or by their employers.

The cost of vaccinating each foreign worker will be RM 90 for two (2) doses.

After registering and paying online, the foreign worker will receive an appointment through email and/or SMS.

Those who are unable to register online may walk-in for their vaccination at the CIDB PPV. However, they must be prepared to pay for their vaccination at the PPV, and will only be vaccinated if there are available doses.

Employers who are sending more than 10 foreign workers in one day must send a company representative to help manage them at the CIDB vaccination centre. The employer is also responsible to ensure that they understand the process and forms that must be filled.

What To Bring?

On the day of their vaccinations, the foreign workers must bring :

  • passport or other forms of identification (printed)
  • smartphone with MySejahtera
  • any evidence to show that they are working in the Klang Valley (pay slip, employer’s letter, etc.)

Daily Quota

The CIDB PPV is only able to vaccinate up to 2,000 people a day.

Those with appointments will be given priority. Those who walk-in will be vaccinated on a first come, first served basis, based on available doses.

 

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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JKJAV : Vaccine Consent Form Now In 14 More Languages!

JKJAV just released the COVID-19 vaccine consent form in 14 additional languages!

Find out why this is SO IMPORTANT for the COVID-19 vaccination programme in Malaysia!

 

JKJAV : Vaccine Consent Form Now In 14 More Languages!

On 30 July 2021, JKJAV released the COVID-19 vaccine consent form in 14 additional languages :

These forms can be printed and brought to the vaccination centre.

It is currently unknown if MySejahtera’s new Digital Consent Form supports these 14 additional languages.

 

Vaccine Consent Form In 14 More Languages : Why Is This Important?

From 2 August 2021 onwards, certain COVID-19 Vaccination Centres (PPVs) will be opened up for walk-in vaccinations.

For the first time, undocumented people in Malaysia will be given the chance to get vaccinated against COVID-19.

They can just walk-in and get vaccinated at selected PPVs to be announced shortly.

This is an incredibly important step in our goal of achieving herd immunity in Malaysia, and providing the vaccine consent form in their native language is essential in gaining their trust.

If you are employing undocumented foreign workers, or have contact with them, please let them know about this great opportunity!

Encourage them to go and get vaccinated against COVID-19, to protect themselves, their family and everyone else in Malaysia!

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong

Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Foreign Maids : Applications Now Allowed With New Process!

The Malaysia National Security Council is allowing new applications for foreign maids, subject to a new process.

Find out what are the new requirements to apply for maids in Malaysia!

 

Foreign Maids : Applications Now Allowed With New Process!

On 30 March 2021, the Malaysia National Security Council (MKN) announced new applications for foreign maids would be allowed, subject to a new process + requirements.

While they have not released details, here is a summary based on what they announced.

Foreign Maids With Existing Visas

  • Maids who already have visas, but were trapped in their hometowns due to the pandemic, can return to work in Malaysia.
  • Their employers must apply for them to return through My Travel Pass.
  • Upon successful approval, they must undergo a swab test before travelling to Malaysia, and a compulsory quarantine on arrival.
  • Their employers must pay for the full cost of the swab test and quarantine.

New Foreign Maids

  • The government agreed to allow foreign maid agencies to process new applications for foreign maids.
  • The new application process is expected to take 3-4 months.
  • Their entry into Malaysia is subject to the reopening of the national borders.

 

Foreign Maids With Existing Visas : My Travel Pass Requirements

According to the My Travel Pass page, here are the requirements for maids with existing work visas.

  • Must undergo a PCR COVID-19 screening test at least THREE (3) DAYS and and medically confirmed to be negative from COVID-19 before travelling to Malaysia.
  • Must download and install MySejahtera on their smartphones before departure
  • Can only enter Malaysia via :
    – KLIA or KLIA 2 in Selangor
    – Bayan Lepas International Airport in Penang
    – Sultan Ismail Senai International Airport in Johor
  • Must have valid Temporary Employment Visa Pass
  • Must undergo compulsory quarantine at quarantine facilities upon arrival in Malaysia.
  • Payment for COVID-19 test and compulsory quarantine must be paid before arrival in Malaysia.

 

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MKN : Work From Home Directive Ends On 31 March 2021!

MKN just announced that their Work From Home directive will end on 31 March 2021! Here is what you need to know!

 

MKN : Work From Home Directive Ends On 31 March 2021!

On 11 December 2020, the Malaysia Ministry of International Trade and Industry (MITI) confirmed that their Work From Home directive still applied for CMCO and TEMCO areas, but was optional for RMCO areas.

On 2 March 2021, the Malaysia National Security Council (MKN) cancelled MCO 2.0 and later, lifted inter-district travel restrictions.

On 9 March 2021, MKN confirmed that the existing Work From Home directive would continue in CMCO areas, with 30% capacity for office / management staff.

That finally ends on 31 March 2021. From 1 April 2021 onwards, there will no longer be a requirement for the management and support staff of private companies to work from home.

In the private sector, 100% of the management and operations or support staff in CMCO areas can return to work in their offices.

In the public sector, the attendance will be based on the circular or orders of the Public Services Department (JPA).

 

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MKN : CMCO + RMCO SOP Changes On 9 March 2021!

MKN just announced some updates and changes to the CMCO and RMCO SOP on 9 March 2021!

 

MKN : CMCO + RMCO SOP Changes On 9 March 2021!

The Malaysia National Security Council (MKN) has been announcing changes and updates to the CMCO and RMCO SOP very often.

Take a look at the four announcements from MKN on the CMCO and RMCO SOP, which will start on 10 March 2021.

Langkawi Switches To RMCO

Kedah has been under CMCO (Conditional MCO) since 19 February 2021.

But starting 10 March 2021, the entire island of Langkawi will switch to RMCO (Recovery MCO).

Recommended : Latest RMCO / PKPP SOP : 4 March 2021 Edition

Work From Home Directive Continues

MKN also announced that the Work From Home directive will continue to apply in the CMCO areas. It is only optional for RMCO areas.

Recommended : MKN Work From Home Directive Still Applies!

Live Shows With Audience Allowed

In a surprising turn of events, MKN announced that live shows with audience will be allowed in both CMCO and RMCO areas, starting 10 March 2021.

This includes official government programs, television programs, music and dance, theatre, musicals, comedy, cultural performances

RMCO Tourism Bubble

MKN will also allow tourism to restart in RMCO areas, starting 10 March 2021.

This is limited to holidays and trips managed by tour agencies registered with MOTAC, who will keep the police informed of their travel plans, including the hotels used.

Travel is limited to RMCO areas, and the tour vehicles cannot enter or cut through CMCO areas.

The public is NOT ALLOWED to travel by private cars, because it would make it difficult for the police to monitor and prevent them from entering CMCO areas.

 

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MKN : Work From Home Directive Still Applies!

MKN just confirmed that their Work From Home directive still applies!

Here is what you need to know about the Work From Home directive for RMCO and CMCO areas!

 

MKN : Work From Home Directive Still Applies!

On 11 December 2020, the Malaysia Ministry of International Trade and Industry (MITI) confirmed that their Work From Home directive still applied for CMCO and TEMCO areas.

On 2 March 2021, the Malaysia National Security Council (MKN) cancelled MCO 2.0 and later, lifted inter-district travel restrictions.

On 9 March 2021, MKN confirmed that the existing Work From Home directive would continue in CMCO areas, with 30% capacity for office / management staff.

Therefore, businesses are expected to continue implementing their work from home policies. This is only optional for RMCO areas.

 

MKN Work From Home Directive : What You Need To Know!

Here is a refresher course on the MITI Work From Home directive, based on the latest 23 October 2020 FAQ :

1. Is WFH Mandatory?

WFH is compulsory for management and supervisory staff in CMCO and TEMCO areas, including those involved in tasks like:

  • accounting
  • finance
  • administration
  • law
  • planning
  • ICT.

WFH is not compulsory for employees of these sectors, who are allowed to work as normal :

  • retail stores, grocery stores, convenience stores
  • food stalls, food courts, restaurants
  • plantation and agriculture
  • transportation – express bus, LRT, MRT, taxi, e-hailing
  • food delivery services

2. What If We Need To Be In The Office?

Up to 10 per cent of management and supervisory staff can be in the office, limited to 4 hours only – from 10 AM until 2 PM – for up to 3 days a week.

If the company has 10 people or fewer in the management and supervisory group, only one (1) person is allowed to come to the office at one time.

The company must issue an authorisation letter for each employee who is allowed to work.

3. Can We Rotate?

Companies can create a rotation system for their management and supervisory staff.

The company should maintain the rotation schedule, as well as a list of those who are working from home, and those who are allowed to work in the office.

4. Can We Change The Working Hours?

No, MITI requires companies to comply with these rules for management and supervisory staff :

  • maximum of 4 hours a day
  • from 10 AM until 2 PM
  • maximum of 3 days a week

5. Do We Need To Get Tested Before Working In The Office?

COVID-19 screening is not mandatory for staff who are working in the office. It is only mandatory for :

  • foreign workers in the construction sector
  • security guards
  • all workers from red zones who are symptomatic

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

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J&T Express Worker Strike Over Pay Cut Clarified!

Viral videos have surfaced, allegedly showing J&T Express workers on strike over a pay cut!

Take a look at the videos, and find out what really happened!

 

J&T Express Worker Strike Over Pay Cut?

Several videos have surfaced, allegedly showing J&T Express workers on strike over a pay cut.

One of them, in particular, showed J&T Express workers shouting, with one worker standing on a conveyor belt throwing parcels.

According to various netizens, the J&T Express workers were angry and on strike, because their commissions were cut.

The other videos showed what appears to be a J&T fulfilment centre full of undelivered parcels with no one in sight. They appear to be genuine, with J&T logo on some of the parcels.

Coincidentally or not, Muhammad Syazwan Samat just received this brand new PC case from J&T Express.

And one family received their package wrapped in pink underwear!

Recommended : Only In Malaysia : Package Wrapped In Underwear!

J&T Express confirmed the incident, and clarified that it was a misunderstanding by several workers who did not understand their year-end bonus plan.

J&T Express in Perak then shared a video of seven workers saying that they did not strike, and apologising for abusing the packages.

On the other hand, this internal memo showed that J&T introduced a new, lower commission rate for their delivery dispatchers from 1 February 2021 onwards.

 

J&T Express On Viral Video Of Worker Strike

On 7 February 2021, J&T Express finally issued a statement about these viral videos :

The recent viral case which has been circulated on social media regarding “J&T Deducts Employee Wages Incident” that caused the dissatisfaction among employees with violent sorting behaviour, which has attracted the attention and discussion of the public, inside and outside the industry.

First of all, we express our deepest apologies to all Malaysians. Everyone’s opinions and suggestions are truly accepted and adopted by the company. In order to ensure the stability of our employees and to give the public a true accountability, we take this opportunity to clarify the truth to the public today.

“Deduction of Employee Wages Incident”:

J&T has been fully committed to localisation development, continuously improving employee compensation and benefits, and promoting the development of Malaysia’s social economy and E-commerce Industry. We have been committed to building a complete compensation and benefits system to increase employee benefits.

J&T has given employees year-end bonuses after comprehensive consideration, in accordance with the bonus rules and regulations, and in accordance with the Malaysian Labour Law, full bonuses are paid to employees who have worked for a year.

For employees who have worked for less than a year, bonuses are paid according to the length of working time without prejudice.

Unfortunately, certain employees are not clear about the bonus payment scheme which led to violent sorting of packages on February 4th, inciting some employees to make collective disturbances, and posting the videos to social media.

Our Perak state management has immediately handled and clarified the incident. On February 5th, the employees had resumed their normal working status and actively sorted and processed the packages of customers.

As for the fact that J&T deducts employee wages, we clarify that J&T will not deduct or owe employees a penny of wages, and hereby declare that we are willing to accept the supervision and inspection by the public and institutions.

 

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Ananda Development Selects Qualtrics EmployeeXM!

Qualtrics, an SAP company, just announced that Ananda Development, a leading real estate developer in Thailand, selected Qualtrics EmployeeXM to design and deliver a better experience for its 1,300-strong workforce.

Find out how Qualtrics is helping Ananda Development track and act on their employee experience data!

Qualtrics EmployeeXM

Qualtrics EmployeeXM is an employee management platform that’s designed to improve employee development and retention.

Through key metrics measurements and predictive intelligence, it lets companies measure, track and act on employee experience data called X-data.

 

Ananda Development Selects Qualtrics EmployeeXM

At the SAP Experience 2019 conference in Bangkok, Qualtrics announced that Ananda Development, one of Thailand’s leading real estate developers has selected Qualtrics EmployeeXM to design and deliver a better experience for its 1,300-strong workforce.

Ananda Development will use the Qualtrics EmployeeXM platform to capture and measure their employee experience data (X-data) across their employment journey.

Their business leaders and HR managers can view the summarised X-data, which comprises of their opinions, beliefs and sentiments, on personalised dashboards.

They can then analyse the feedback, and create employee engagement plans to better align their employees with Ananda Development’s goals.

The insights that EmployeeXM delivers will help Ananda Development’s management team become an employer of choice, to help fuel their rapid growth.

 

Qualtrics + SAP Synergy In Ananda Development

The selection of Qualtrics EmployeeXM also allows Ananda Development to leverage their existing SAP SuccessFactors platform.

In fact, this is one of the first joint deals between Qualtrics and SAP in the region, following SAP’s acquisition of Qualtrics.

By combining X-data from Qualtrics with operational data (O-data) from SAP SuccessFactors, it will help Ananda Development better understand the drivers behind their employee experience, and how they may be affecting business performance.

 

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Dell MentorConnect Leads The Way In Diversity + Inclusion!

Dell Technologies just launched MentorConnect – a mentorship programme that promotes diversity and inclusion.

Here is our primer on the Dell MentorConnect programme, and how it will change the workplace dynamics in Malaysia!

 

What Is MentorConnect?

MentorConnect is a unique cross-company mentorship programme that promotes diversity and inclusion in the workplace.

It now has 17 mentors from 11 different companies, and has since helped over 220 mentees – both men and women – in a variety of roles, from finance, sales and operations to engineering, marketing and IT.

Present at the launch, Deputy Minister of Women, Family and Community Development, YB Hannah Yeoh said, “I commend Dell Technologies and its partners for launching the MentorConnect programme – this inter-company collaboration will help those participating to think out of the box, get new ideas and be inspired by how others are doing things.”

“Furthermore, I encourage the private sector and companies like Dell Technologies to explore ideas beyond the professional and personal development of the workforce, and consider the idea of a family-focused workplace.”

“Initiatives such as setting up a childcare centre in the workplace creates an enabling environment – both for mothers and fathers – for employees to thrive in the workplace. Childcare centres in the workplace not only retains women in the workforce but also assures the parents that their children are in a safe place.”

 

How MentorConnect Began

Dell MentorConnect began three years ago as a local initiative by the Penang chapter of the Women In Action Employee Resource Group.

The Women In Action ERG is a community of men and women across the world that aims to position Dell Technologies as an employer of choice for all, by creating a supportive and inclusive environment.

MentorConnect has since grown into a cross-company programme in both the Penang and Cyberjaya campuses of Dell Technologies.

 

MentorConnect Partner Companies

In addition to Dell Technologies, MentorConnect has now grown to include :

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  • IHD Markit,
  • Keysight Technologies,
  • National Instruments,
  • UST-Global,
  • Mattel,
  • Boston Scientific,
  • Motorola Solutions,
  • AIG,
  • ExxonMobil Business Support Centre Malaysia,
  • and PETRONAS.

 

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