Tag Archives: GrabRewards

Exclusive Tour Of New Grab Regional Centre of Excellence!

Grab just launched their new Regional Centre off Excellence in Malaysia! With it came the rare opportunity to check out the new office space, so join us for our exclusive tour of the new Grab Regional Centre of Excellence!

 

The New Grab Regional Centre of Excellence

Officiated by YB Datuk Ignatius Darell Leiking, the Minister of International Trade and Industry, the 54,000 square feet Grab Regional Centre of Excellence will house their core business strategy and operational functions, including legal, customer experience, financial services as well as creative services.

This Grab Regional Centre of Excellence follows the launch of Grab’s 7th R&D Centre, which would jointly create at least 400 new high-value jobs. This would bring their total employee count to 1,000.

The Grab Regional Centre of Excellence Team

The legal team will provide advice on regulatory, policy and legal issues that impact the entire region; while the customer experience team will provide quality customer support for several countries.

The creative and design team will develop  creative assets for regional marketing campaigns and projects; and the financial services team will implement financial, procurement and risk management policies across all countries where Grab operate in the region.

The Grab R&D Team

The tech and engineering team in Malaysia’s R&D Centre will focus on building trust and safety solutions and capabilities that not only solve safety issues for citizens in Malaysia, but also across the whole of Southeast Asia.

 

Exclusive Tour Of The Grab Regional Centre of Excellence

The Grab Regional Centre of Excellence spans two floors, with a combined floor space of 54,000 square feet. Let’s check out what it looks like on the main floor.

 

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The Future Of Grab – An Everyday App For Consumers

Grab today unveiled The Future of Grab – their vision of a future of seamless mobility, on-demand food delivery, logistics, cashless payments and financial services – all within their mobile app. Here are the full details!

 

The Future Of Grab – An Everyday App For Consumers

After hitting their 1 billion ride milestone across Southeast Asia, they surveyed 500 of their customers. A majority responded that they wanted an everyday app that would complement their daily lives. Six months later, Grab is ready to share their vision of the future in this video :

Here is a summary of the services that will be forthcoming :

Transportation

Grab will focus on serving the first- and last-mile needs of a multi-modal transportation system in the future. Consumers will be able to mix and match different transportation option, based on their travel preferences and budget.

With better integration of public and private transportation options in one platform, consumers can ride and pay for multiple modes of transportation through the Grab app. For example, they will be able to take an on-demand shuttle bus to the MRT, and finally take a JustGrab taxi to their final destination – arranged and paid through the app.

Payments

GrabPay will see expanded use as a mobile wallet, with consumers enjoying the benefits of going cashless, while accumulating benefits through GrabRewards. GrabPay and GrabRewards will also become revenue drivers for micro-entrepreneurs and small businesses.

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Financial Services

Their fintech offerings will create new economic opportunities for unbanked and underbanked consumers, drivers and small businesses across Southeast Asia. Grab plans to add another 100 million micro-entrepreneurs by 2020.

Lifestyle

The future will see most of a consumer’s daily needs for on-demand transportation, food and delivery fulfilled by a single app.

 

The Future Of Grab Starts Soon

Consumers in Malaysia will soon be able to start seeing the Future of Grab materialise with GrabFood and GrabPay.

GrabFood is currently being beta-tested, and will be formally launched at the end of May 2018. It will allow consumers to order and pay for their food to be delivered to their doorsteps, while enjoying GrabRewards points for every order.

Grab will also expand the use of GrabPay beyond transportation and food, turning it into a mobile wallet for use with traditional, cash-based merchants in coming months.

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Get More Value From Each Grab Ride With GrabRewards

April 27, 2017 – Today, Grab Malaysia’s Country Head, Sean Goh officially launched GrabRewards, the region’s first-ever ride-hailing passenger loyalty programme as part of the Southeast Asia’s leading ride hailing and multiservice platform’s commitment to offer a holistic, seamless and rewarding Grab ride experience to its passengers.

The official launched came after the beta version of the programme which was introduced in December 2016 received very positive and encouraging feedback from select users across the region.

 

What Is GrabRewards?

GrabRewards is designed to be a passenger-centric rewards programme which offers tiered benefits based on points accumulated by the passenger. The more frequent passengers book a ride with Grab, the more they will be rewarded with exciting varieties of deals ranging from discounted rides from Grab to exclusive promotions from Rewards Partners.

 

How Does GrabRewards Work?

GrabRewards enables all passengers across the region to start earning points on all Grab rides, with specifically GrabCar, GrabTaxi and GrabShare rides in Malaysia. Grab users will be placed in tiers based on their accumulated fare amount spent on all their rides with RM 1 spent equivaling to 1 point. Therefore, based on the total spent in the last six months, users will either be placed in Silver, Gold or Platinum, whilst new users will start at the Member tier.

For rides paid by cash, members can earn five times the points, while those opting to pay via GrabPay, Grab’s cashless payment method, will earn 10 times more. Therefore, by taking more GrabPay rides, passengers can move upwards easily and conveniently in the tier ladder to Silver, Gold and eventually Platinum, which is for Grab’s most loyal users. This is in correlation with Grab’s effort to transform Southeast Asia from a cash-based economy to a cashless one.

All members will be able to use their points to instantly redeem RM5, RM10 and RM15 off Grab rides (the redemption value from GrabRewards is up to 8.8% from a passenger’s total spent on Grab). In addition, they can also enjoy exclusive F&B, hospitality, lifestyle and retail brands, travel, and service-related apps deals offered by GrabRewards Partners such as Tesco, Happy Fresh, myBurgerLab, Forever 21, Flower Chimp, Zalora and dahmakan.

However, for those in the Platinum tier will also be entitled to the following exclusive privileges:

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  • Priority booking – Preference will be given to them when booking a ride during peak hours
  • Platinum Support Line – A dedicated hotline number built within the app to provide them immediate assistance.
  • Exclusive Access – They will be able to get first-hand experience of any new features Grab introduces.

To start earning GrabRewards points:

  1. Download the Grab App* from either Google Playstore or Apple Appstore.
  2. Key-in the respective pick-up and drop-off locations.
  3. Click Book.
  4. Upon completion of ride, you can check your GrabRewards points collected.

Tip: Register your debit*/credit card as a payment option in GrabPay to level up 10X faster!

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