Tag Archives: Expedia

The SAP Concur Guide To Decluttering Business Travels

The SAP Concur Guide To Decluttering Business Travels

As Senior Vice President and General Manager of SAP Concur APJGC, Andy Watson is a veteran business traveller in every sense of the term. He shared with us, his guide on how to declutter business travels!

This is useful, not just for business travellers, but also holiday-goers. The same tips he shares works just as well for anyone flying for pleasure, as they do for those who fly for work!


Business Travels Beyond “Up In The Air”

Everyone who watched George Clooney and Anna Kendrick in the 2009 movie, Up In The Air, will be amazed at how business travellers pack for their business travels.

But there is really more to such business travels than just how business travellers pack their bags for minimum hassle, and maximum efficiency.

There are many other ways to make your business travels more pain-free, even before you set off for the airport!

We will let Andy Watson explain…


Decluttering Your Business Travels

Owners of untidy homes and weary business travellers may not realise that they have much in common until Japanese decluttering expert Marie Kondo came along. She made the connection clear.

Just like it’s possible − with the right method − to transform your chaotic home into a neat abode that sparks joy, it’s possible to turn business travel from pain to pleasure with some technological ingenuity.

Traditionally, before making their trips, business travellers need to:

  • Manually conduct multiple searches for their desired flights and hotels. Bookings are done separately with the need to repeatedly key in personal and booking information.
  • Manually consolidate multiple bookings in one place, often in a paper-based fashion with no capability for changes or real-time prompts and updates.
  • Go through a tedious submission process for internal approval of trip.
  • Diligently safekeep paper receipts collected along the trip.
  • Laboriously go through paper receipts and key in details for claims upon return.

With modern, mobile-based travel and expense technologies, business travellers will be able to declutter all these processes, better organise their trips, and take more effective care of their own safety.

For instance, they could:

  • Use smart apps to book all flights, hotels and rental cars, streamlining travel booking, claims and invoicing management from start to finish.
  • Declutter − organise all their travel plans in one place, including personal arrangements done with their favourite travel service providers like Airbnb and Uber.
  • Receive real-time flight alerts throughout their trip, and very coolly, get notified when a better seat becomes available.
  • Link various frequent flyer accounts and reward programs on one platform, no matter whether they are travelling for business, leisure or both. This integration ability lets travellers save time on bookings and leverage a B2C experience, while staying within the policy needs of their company.

These features are particularly attractive for millennial travellers. And that’s an important demographic for corporates and travel companies to cater to because Asian millennials’ spend on international travel, according to the UNWTO World Tourism Barometer, is expected to increase by 1.6 times to US$340 billion by 2020.

In Singapore itself, Expedia found that 84% of millennials travel at least once a year, higher than baby boomers (73%) and the Generation X (82%).

  • Keep their company in the loop so it can render on-site assistance when the need arises. Modern apps can help firms proactively monitor weather, violence, system disruptions or other risks that may impact their travellers, communicate with them and connect them to expert support.
  • Take pictures of their paper receipts, submit them instantly for claims and forget about safekeeping them. Some apps can automatically create, itemise and categorise charges in expense reports.
  • Use apps to auto-submit hotel, restaurant and transportation e-receipts, or enable these vendors to submit their receipts directly to your corporate expense system. This paperless approach aids environmental preservation. Other sustainable options exist for modern apps – travellers may be able to optimise their routes based on emissions, be encouraged to consider the low carbon option of rail travel, and rent environmentally friendly cars from designated rental firms.

Looking beyond travellers themselves, all these capabilities can tidy up operations for finance managers and make their work a breeze.

The data of employees’ bookings across multiple channels all flow back to the finance team. The team gets more visibility and greater insights, so they can apply policy on direct bookings and better manage compliance and approvals.

With this same data, the finance department could anticipate needs, predict challenges, identify opportunities on the fly, and tackle everything from taxes and compliance risk to mobile phone expenses and fraud. All in all, a company could create a best-in-class experience for its employee travellers while dramatically improving its financial controls and productivity organisation-wide.

Without doubt, technology can free employees of the mundane hindrances of travel, giving them a clear mind to get their business done.

With business travel within Asia growing at twice the pace of the rest of the world, China being the world’s largest business travel market, and India and Indonesia forecast to be the globe’s fastest expanding markets over the next five years (clocking 11.3% and 8.7% respectively in compound annual growth), the time for firms to take action and put some joy into their travel and expense experience is now.


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Learn How Expedia Finds The Best Flights In Just 3 Seconds!

Expedia is the world’s largest travel company, and you might be wondering – how on earth do they scan through quadrillions of flight plans every day, to deliver the best possible flight in mere seconds? Let’s find out!


Learn How Expedia Finds The Best Flights In Just 3 Seconds!

You may be familiar with how easy it is to book a flight on Expedia. Just key in your flight requirements and in mere seconds, Expedia delivers the best flight options for you. But that simplicity is back by serious data science.

Gabriel Garcia, who doubles as Expedia’s Global Head of Mobile Apps Marketing, and their APAC Head of Marketing, flew into town to give us a look at how Expedia performs its magic. And this is magic of the scientific sort.

Here are some key points from from his presentation and Q&A session with us :

  • The Expedia mobile app was downloaded more than 250 million times by Q4 2017.
  • Expedia gets about 30 billion searches per year, or about 82 million searches per day.
  • More than 50% of the traffic on Expedia is from mobile devices.
  • 1 in 3 bookings are made using mobile devices.
  • Expedia uses data science and machine learning to make sure every search delivers the best possible options, out of the billions of possibilities.
  • In particular, they use the Best Fare Search (BFS) algorithm to narrow down millions of possibilities for every search to the 1000 most relevant options… in just 3 seconds.
  • They have hundreds of data scientists and analysts who develop new analytical and predictive algorithms.
  • They have also migrated to an agile development process, with weekly incremental changes, instead of quarterly updates. This allows them to test new ideas and adapt to changes much faster.


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Maxis FREE Data Roaming With Expedia Offer

Kuala Lumpur, 28 November 2016Maxis partners with one of the world’s largest full service online travel sites, Expedia.com.my, to offer its postpaid customers a first-of-its-kind data roaming offer. Beginning today, customers can enjoy a FREE 1-day roaming pass on any hotel booking done via www.expedia.com.my/maxisroaming, as long as the destination of hotel stay is within Maxis’s wide network of 117 roaming-pass enabled countries.


The Free Data Roaming Pass Offer Includes:

MaxisONE World Pass

  • Exclusively for MaxisONE plan (MOP) customers who make a hotel booking in any of the ASEAN countries (except for Vietnam).

With this pass, customers not only get free unlimited outgoing calls, free unlimited incoming calls, they also get to use their local data overseas for free, on top of an additional free 500MB of high-speed data per day.

DataRoam Pass

  • Applicable for MOP customers who make a hotel booking in countries outside of ASEAN.
  • Applicable for non-MOP postpaid customers who make a hotel booking in any of the over 100 countries

This pass comes with up to 500MB of high-speed data. Customers can also continue to surf or use social chat apps after their allocated data has been fully utilised.

To get the free 1-day data roaming pass, customers just need to:

  • Go to www.expedia.com.my/maxisroaming and make a hotel booking
    Key in their Maxis number when making the booking
  • To redeem their pass, customers simply need to turn on their data roaming, and use their data pass within the hotel stay period.
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“Staying connected is just as important while on holiday as back home, and we want to prevent unwanted bill shocks from spoiling an otherwise happy holiday. We’ve been actively launching products and promos with different partners to add value to our customers – with Expedia being our latest addition – so Maxis travelers can truly enjoy a worry-free experience. This partnership is also part of our commitment to always find interesting ways to enrich our customers’ lives,” said Dushyan Vaithiyanathan, Maxis’ Head of Consumer Business.

Commenting on the partnership, Jonty Neal, chief executive officer for AirAsiaExpedia Travel in Asia said, “Expedia’s commitment is to deliver an exceptional booking experience by making it easy for travelers to find exactly what they want. Our partnership with Maxis is a shared vision of providing the best and most convenient travel experience to the growing Malaysian travelers in the region, to help boost their travel experience with affordable data services, enabling them to be connected during their travel. We are honoured and privileged to be the first online travel partner to launch this with Maxis for our Malaysian consumers in the region.”

Moving forward, Maxis will continue to work with other travel partners to offer customers many more travel deals and benefits.

To check if a specific country is covered by Maxis’ roaming pass offer: www.maxis.com.my


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