Tag Archives: eWallet

GrabPay Scam : Don't Link Your Debit Card / Bank Account!

GrabPay Scam : Don’t Link Your Debit Card / Bank Account!

Beware of a new GrabPay scam that can quickly suck your debit cards and bank account dry!

Don’t link your debit card or bank account with GrabPay, and SHARE this warning with your family and friends!

 

GrabPay Scam Alert : Don’t Link Your Bank Account!

On 16 May 2020, Muhammad Syahir recounted how he was cheated of almost RM 900 through a GrayPay scam. Here is a brief summary of what happened :

  • The scammer created a new Instagram account, pretending to be the victim’s friend.
  • He messaged the victim asking for his phone number.
  • After receiving the victim’s phone number, he messaged him through Instagram to tell him about the GrabPay 8th Anniversary Campaign.
  • The victim was asked to look out for a GrabPay code, which would reveal what he won.

  • After sending the GrabPay code (not a TAC code) to the scammer, the victim saw RM 425 being debited into his GrabPay account. Unbeknownst to him, that money was from his own bank account!
  • A few minutes later, the victim received a notification that the RM 425 was paid to UNIPIN (M) SDN. BHD.
  • The scammer messaged him again on Instagram, asking for a second code that was sent to the victim.
  • The victim then received another notification from GrabPay stating that another RM 425 was paid to UNIPIN (M) SDN. BHD.
  • After that, the scammer blocked the victim on Instagram. That was when the victim got suspicious.
  • When the victim checked his bank account, he discovered that he lost RM 896.30 to the scammer.
  • In total, the scammer made 5 withdrawals through GrabPay – four from his debit card, and one from his bank account.

Another person – Patrick Saw – also fell for the same GrabPay scam, losing RM 405.

 

GrabPay Scam Alert : GrabPay Flaws?

Muhammad Syahir highlighted what he felt were major flaws with GrabPay :

  1. GrabPay allows credit / debit card transactions without CVV verification or OTP from the bank.
  2. GrabPay will not notify you about any first-time login attempt of a different gadget in a different location.
  3. GrabPay does not require users to set-up a secured PIN for any big transactions – e.g. more than RM100.
  4. If your bank account is linked to your GrabPay e-wallet, there won’t be any SMS notification for bank transfers to your e-wallet.

According to his experience, the scammer only needed to use the Grab Activation Code to withdraw money from all bank accounts / debit cards linked to your GrabPay app.

 

GrabPay Scam Alert : How To Avoid It?

To avoid falling prey to such a scam, here is what you should do :

  • NEVER accept a friendship request from a new social media account, until you have verified with your friend (through a phone call or face-to-face) that he/she created that new account.
  • NEVER send any code you receive to anyone. Even if it is a friend, why does he/she need the code that was sent to YOU?
  • Businesses will never give away free money for anniversaries. Don’t fall for such an old trick!
  • NEVER link your debit card or bank account to an e-wallet. Only link a credit card, because they are insured and protected against fraud. If you get scammed, you can call the bank to ask for a refund.

 

GrabPay Scam Alert : Original Post + Police Report

Here was what Muhammad Syahir posted earlier, together with his police report :

SCAM ALERT VIA GRAB PAY!
It happened to me last night and I have lost almost RM1K in a few minutes via Grab Pay.

The incident happened when one of my close friends re-created a new Instagram account and requested to follow me. He messaged me and asked for my phone number via Instagram message. Without any doubt, I gave him my phone number, knowing that he probably has lost my phone number.

He posted a few photos to his newly-created Instagram account so it does not look like a phishing account.

After that, he sent another message to me about GrabPay 8th year special campaign. He was telling me that I will send a message with a code to your phone and please let me know the code and I will see what you have won.

Grab Activation Code was sent to my phone number. It was an activation code not TAC code. I gave the activation code to him without any doubt because I know that he is my friend. Also, I was thinking of this is just an activation code, it has nothing to do with my bank accounts.

The tricks started here. I saw RM425 was debited to my GrabPay account and I did not know that it was from my bank account which was linked to the GrabPay account. After a few minutes, I received a new notification from the GrabPay that RM425 was paid to UNIPIN (M) SDN BHD.

The scammer then messaged me again on Instagram. Another activation code was sent to your phone, please let me know the code. Then, I have received another notification from GrabPay that another RM425 was paid to UNIPIN (M) SDN BHD.

When I was about to reply him a message, he blocked me up. That was the time that I know something fishy has happened. When I checked my Maybank2u, I have lost a total amount of RM896.30 from my bank account. The scammer has cleared all the money in my bank account and left RM60 balance to my GrabPay.

The scammer did a total of 5 transactions as you can see from my GrabPay activity picture below. 4 transactions were made directly via debit card which is linked to my GrabPay account and 1 transaction was made via Maybank2u. The scammer even managed to access my Maybank2u account from the GrabPay account.

It happened to me in a blink of an eye where you were blinded by this scammer who cat fished your close friend to do this scam.

On top of that, let me highlight the flaws of the GrabPay app:

1) Grab allows credit/debit card transaction without the bank’s authorization OTP and also the CVV verification.
2) Grab does not notify the user via email for any first-time login attempts of different gadgets in different location.
3) Upon registering this app for the past few years, Grab did not put a clause for the users to mandatorily set up their secured pin for any big transactions that are more than RM100.
4) Your bank account that is linked to your GrabPay will not notify you via sms for any debit transaction from the bank to the GrabPay.

*The scammer just need the Grab Activation Code and he can take all the money from your linked bank accounts on the Grab app. Such a flaw app!

Please be aware of this scam and help me to share this news. I have also tag a person who has faced the same case last week. You may also check on his Facebook profile. Patrick Saw has lost RM405 from the scammer who has approached him the same way as mine.

 

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TNG RFID Tags : How To Get One FREE @ Shell!

If you missed your last chance to get a free TNG RFID tag, don’t worry. Shell and TNG are offering another chance to get a free TNG RFID tag!

Here are the details on HOW and WHERE you can get yourself a free TNG RFID tag from Shell!

 

TNG RFID Tags : How To Get One FREE @ Shell!

To promote TNG RFID tags before they start implementing RFID fuel payments, Shell and Touch ‘n Go will give away 10,000 free TNG RFID tags at select Shell stations!

To get a free TNG RFID tag, all you have to do is spend at least RM50 using your Touch ‘n Go eWallet at these Shell stations.

  • Shell Wangsa Maju 2
  • Shell Taman Connaught
  • Shell STN Minyak Kota Warisan 1
  • Shell PLUS Highway Jalan Duta Klang Bound (entrance of NKVE Jalan Duta)
  • Shell Desa Aman Puri
  • Shell Jalan Kuchai Lama 2
  • Shell Kota Damansara Seksyen 6
  • Shell Sri Hartamas
  • Shell Jalan Kepong 2 (Lot 4086 Jalan Kepong)
  • Shell Jalan Cheras KM 5.5 (PT 7430 HSD)

But please note again that they only have 10,000 free TNG RFID tags to give away, and this promotion will only last from 15 February to 31 March 2020.

So go get your free TNG RFID from those select Shell stations ASAP!

 

TNG RFID Tag : What Is It?

TNG RFID is an electronic payment system that uses an RFID (radio-frequency identification) tag to pass through tolls.

The TNG RFID Tag is affixed to the vehicle’s windscreen or headlamp, and linked to the user’s Touch ‘n Go eWallet account.

Whenever the vehicle approaches a toll, an overhead scanner its encrypted code and automatically deducts the fare, allowing the user to pass without stopping.

It can be purchased from Touch ‘n Go fitment centres for RM 35, and comes with a one-time replacement on the same vehicle (no time period).

 

TNG RFID Tag : Which Highways Support It?

The TNG RFID Tag is currently enabled for all Class 1 vehicles at these highways :

  1. Ampang-Kuala Lumpur Elevated Highway (AKLEH)
  2. Besraya Expressway (BESRAYA)
  3. Butterworth – Kulim Expressway (BKE)
  4. Butterworth Outer Ring Road (BORR)
  5. Duta – Ulu Kelang Expressway (DUKE)
  6. Guthrie Corridor Expressway (GCE)
  7. Cheras – Kajang Highway (GRANDSAGA)
  8. Lebuhraya Grand Sepadu (GRANDSEPADU)
  9. Jambatan Sultan Abdul Halim Muádzam Shah (JKSB)
  10. Penang Bridge (JPP)
  11. Shah Alam Expressway (KESAS)
  12. Kuala Lumpur – Karak Expressway (KLK)
  13. Lebuhraya KL – Kuala Selangor (LATAR)
  14. Lebuhraya Damansara-Puchong (LDP)
  15. Lebuhraya Kajang – Seremban (LEKAS) (Ampangan Plaza only)
  16. Lebuhraya Laluan Kedua Malaysia-Singapura (LINKEDUA)
  17. Lebuhraya Kemuning – Shah Alam (LKSA)
  18. Maju Expressway (MEX)
  19. New Pantai Expressway (NPE)
  20. Projek Lebuhraya Utara Selatan (PLUS)
    – Toll Plaza Mambau
    – Toll Plaza Lukut
    – Toll Plaza Kempas
    – Toll Plaza Lima Kedai
    – Toll Plaza Perling
    – Toll Plaza Tanjung Kupang
    – Toll Plaza Bangunan Sultan Iskandar
    – Toll Plaza Jitra
  21. Kajang Dispersal Link Expressway (SILK)
  22. SMART Highway (SMART)
  23. Sistem Penyuraian Trafik KL Barat (SPRINT

Touch ‘n Go also shared that the PLUS highways will fully implement their RFID system in April 2020.

 

TNG RFID Tag : Where To Get It?

There are about 80 mobile fitment booths nationwide, with three permanent fitment centres in the Klang Valley :

[adrotate group=”2″]

DUKE R&T Tol Segambut

Address : Plaza Tol Segambut, Kepong, Kuala Lumpur
Opening Hours : Mon to Sun (10 AM to 8 PM)
Location : Google Map | Waze

Giant Hypermarket Kelana Jaya

Address : No 33, Jalan SS6/12, Kelana Jaya, Selangor
Opening Hours : Mon to Sun (11 AM to 8 PM)
Location : Google Map | Waze

Touch ‘n Go Customer Experience Centre

Address : Tower 2A, Avenue 5, No. 8, Jalan Kerinchi, Kuala Lumpur
Opening Hours (Mon to Thu) : 9 AM to 1 PM, 2 PM to 5 PM
Opening Hours (Friday) : 9 AM to 12:30 PM, 2:30 PM to 5 PM
Location : Google Map | Waze

 

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TNG + Shell Announce RFID Fuel Payment + Offers!

Touch ‘n Go and Shell Malaysia just announced that they will introduce RFID fuelling through the use of TNG RFID. They also announced two promotions to promote TNG RFID at Shell stations!

 

TNG + Shell Announce RFID Fuel Payment

Touch ‘n Go and Shell Malaysia will sign a memorandum of understanding to introduce and use TNG RFID for fuel payments at Shell stations nationwide.

The introduction of TNG RFID fuelling will add a new benefit for TNG RFID users that currently number over 1 million to date.

The TNG RFID tag has an embedded radio-frequency chip, and is installed on the windscreen or headlamp of the vehicle.

An overhead scanner at the fuelling bay will read the signal from the TNG RFID tag, and deduct the cost of the fuel from the user’s TNG eWallet.

 

TNG + Shell Announce RFID + eWallet Offers

To spur the use of TNG RFID, Touch ‘n Go and Shell also announced two offers :

  • 15 February to 31 March 2020 : They will give away 10,000 free TNG RFID tags at select Shell stations to car owners who spend at least RM 50 using their Touch ‘n Go eWallet.
  • 17 February to 14 March 2020 : e-Tunai recipients will receive a cash back of RM 5 + RM 2 when they spend a minimum of RM 20 using their Touch ‘n Go eWallet at Shell stations nationwide.

Recommended : TNG RFID Tags : How To Get One FREE @ Shell!

 

TNG RFID Tag : What Is It?

TNG RFID is an electronic payment system that uses an RFID (radio-frequency identification) tag to pass through tolls.

The TNG RFID Tag is affixed to the vehicle’s windscreen or headlamp, and linked to the user’s Touch ‘n Go eWallet account.

Whenever the vehicle approaches a toll, an overhead scanner its encrypted code and automatically deducts the fare, allowing the user to pass without stopping.

It can be purchased from Touch ‘n Go fitment centres for RM 35, and comes with a one-time replacement on the same vehicle (no time period).

 

TNG RFID Tag : Which Highways Support It?

The TNG RFID Tag is currently enabled for all Class 1 vehicles at these highways :

  1. Ampang-Kuala Lumpur Elevated Highway (AKLEH)
  2. Besraya Expressway (BESRAYA)
  3. Butterworth – Kulim Expressway (BKE)
  4. Butterworth Outer Ring Road (BORR)
  5. Duta – Ulu Kelang Expressway (DUKE)
  6. Guthrie Corridor Expressway (GCE)
  7. Cheras – Kajang Highway (GRANDSAGA)
  8. Lebuhraya Grand Sepadu (GRANDSEPADU)
  9. Jambatan Sultan Abdul Halim Muádzam Shah (JKSB)
  10. Penang Bridge (JPP)
  11. Shah Alam Expressway (KESAS)
  12. Kuala Lumpur – Karak Expressway (KLK)
  13. Lebuhraya KL – Kuala Selangor (LATAR)
  14. Lebuhraya Damansara-Puchong (LDP)
  15. Lebuhraya Kajang – Seremban (LEKAS) (Ampangan Plaza only)
  16. Lebuhraya Laluan Kedua Malaysia-Singapura (LINKEDUA)
  17. Lebuhraya Kemuning – Shah Alam (LKSA)
  18. Maju Expressway (MEX)
  19. New Pantai Expressway (NPE)
  20. Projek Lebuhraya Utara Selatan (PLUS)
    – Toll Plaza Mambau
    – Toll Plaza Lukut
    – Toll Plaza Kempas
    – Toll Plaza Lima Kedai
    – Toll Plaza Perling
    – Toll Plaza Tanjung Kupang
    – Toll Plaza Bangunan Sultan Iskandar
    – Toll Plaza Jitra
  21. Kajang Dispersal Link Expressway (SILK)
  22. SMART Highway (SMART)
  23. Sistem Penyuraian Trafik KL Barat (SPRINT

Touch ‘n Go also shared that the PLUS highways will fully implement their RFID system in April 2020.

 

TNG RFID Tag : Where To Get It?

There are about 80 mobile fitment booths nationwide, with three permanent fitment centres in the Klang Valley :

[adrotate group=”2″]

DUKE R&T Tol Segambut

Address : Plaza Tol Segambut, Kepong, Kuala Lumpur
Opening Hours : Mon to Sun (10 AM to 8 PM)
Location : Google Map | Waze

Giant Hypermarket Kelana Jaya

Address : No 33, Jalan SS6/12, Kelana Jaya, Selangor
Opening Hours : Mon to Sun (11 AM to 8 PM)
Location : Google Map | Waze

Touch ‘n Go Customer Experience Centre

Address : Tower 2A, Avenue 5, No. 8, Jalan Kerinchi, Kuala Lumpur
Opening Hours (Mon to Thu) : 9 AM to 1 PM, 2 PM to 5 PM
Opening Hours (Friday) : 9 AM to 12:30 PM, 2:30 PM to 5 PM
Location : Google Map | Waze

 

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TNG RFID Tag To Cost RM35 From 15 Feb 2020 Onwards!

Touch ‘n Go will start charging RM 35 for their TNG RFID tags starting 15 February 2020. They also announced a RM 100,000 contest to promote TNG RFID! Here are the full details…

 

TNG RFID Tag To Cost RM35 From 15 Feb 2020 Onwards!

During the 18-month pilot programme, Touch ‘n Go has been giving out free TNG RFID tags. That will end when they start charging RM35 for each TNG RFID Tag from 15 February 2020 onwards.

If you want to get your free TNG RFID Tag, you can still do so until 14 February – yes, Valentine’s Day! We strongly recommend you get your free tag ASAP!

All TNG RFID tags are covered by a lifetime one-time replacement warranty, in case they are damaged or vandalised. You only need to purchase a separate RFID tag when you change your car.

In addition, if you add your existing Touch ‘n Go cards to your Touch ‘n Go eWallet to avoid them going dormant. And you will be able to receive your e-refunds on those cards.

Recommended : TNG RFID Tag : Last Places To Get It FREE!

 

TNG RFID Ultimate Toll Pass Contest

Touch ‘n Go also announced a two-month promotion to kickstart their nationwide rollout – the Ultimate RFID Toll Pass!

From 15 February until 15 April 2020, 40 lucky winners will walk away with an Ultimate RFID Toll Pass worth RM 2,500 each in their Touch ‘n Go eWallet!

All you have to do is simply install and register for both the Touch ‘n Go eWallet, and the TNG RFID Tag!

 

TNG RFID Tag : What Is It?

TNG RFID is an electronic payment system that uses an RFID (radio-frequency identification) tag to pass through tolls.

The TNG RFID Tag is affixed to the vehicle’s windscreen or headlamp, and linked to the user’s Touch ‘n Go eWallet account.

Whenever the vehicle approaches a toll, an overhead scanner its encrypted code and automatically deducts the fare, allowing the user to pass without stopping.

 

TNG RFID Tag : Which Highways Support It?

The TNG RFID Tag is currently enabled for all Class 1 vehicles at these highways :

  1. Ampang-Kuala Lumpur Elevated Highway (AKLEH)
  2. Besraya Expressway (BESRAYA)
  3. Butterworth – Kulim Expressway (BKE)
  4. Butterworth Outer Ring Road (BORR)
  5. Duta – Ulu Kelang Expressway (DUKE)
  6. Guthrie Corridor Expressway (GCE)
  7. Cheras – Kajang Highway (GRANDSAGA)
  8. Lebuhraya Grand Sepadu (GRANDSEPADU)
  9. Jambatan Sultan Abdul Halim Muádzam Shah (JKSB)
  10. Penang Bridge (JPP)
  11. Shah Alam Expressway (KESAS)
  12. Kuala Lumpur – Karak Expressway (KLK)
  13. Lebuhraya KL – Kuala Selangor (LATAR)
  14. Lebuhraya Damansara-Puchong (LDP)
  15. Lebuhraya Kajang – Seremban (LEKAS) (Ampangan Plaza only)
  16. Lebuhraya Laluan Kedua Malaysia-Singapura (LINKEDUA)
  17. Lebuhraya Kemuning – Shah Alam (LKSA)
  18. Maju Expressway (MEX)
  19. New Pantai Expressway (NPE)
  20. Projek Lebuhraya Utara Selatan (PLUS)
    – Toll Plaza Mambau
    – Toll Plaza Lukut
    – Toll Plaza Kempas
    – Toll Plaza Lima Kedai
    – Toll Plaza Perling
    – Toll Plaza Tanjung Kupang
    – Toll Plaza Bangunan Sultan Iskandar
    – Toll Plaza Jitra
  21. Kajang Dispersal Link Expressway (SILK)
  22. SMART Highway (SMART)
  23. Sistem Penyuraian Trafik KL Barat (SPRINT 

Touch ‘n Go also shared that the PLUS highways will fully implement their RFID system in April 2020.

 

TNG RFID Tag : Where To Get It?

There are about 80 mobile fitment booths nationwide, with three permanent fitment centres in the Klang Valley :

[adrotate group=”2″]

DUKE R&T Tol Segambut

Address : Plaza Tol Segambut, Kepong, Kuala Lumpur
Opening Hours : Mon to Sun (10 AM to 8 PM)
Location : Google Map | Waze

Giant Hypermarket Kelana Jaya

Address : No 33, Jalan SS6/12, Kelana Jaya, Selangor
Opening Hours : Mon to Sun (11 AM to 8 PM)
Location : Google Map | Waze

Touch ‘n Go Customer Experience Centre

Address : Tower 2A, Avenue 5, No. 8, Jalan Kerinchi, Kuala Lumpur
Opening Hours (Mon to Thu) : 9 AM to 1 PM, 2 PM to 5 PM
Opening Hours (Friday) : 9 AM to 12:30 PM, 2:30 PM to 5 PM
Location : Google Map | Waze

 

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Now Everyone Can Setel Across Malaysia!

PETRONAS just announced that they are rolling out Setel across Malaysia! Now everyone can enjoy the convenience of using Setel to pay at the pump!

 

Setel What?

Setel is a free e-wallet app that was introduced in July 2018, as an e-payment solution for PETRONAS stations.

It lets you remotely pay in the car, refuel it at the pump, and go – without the need to go to the cash counter, or swiping a credit card.

 

Now Everyone Can Setel Across Malaysia!

Initially rolled out only in the Klang Valley, Setel recorded over 3 million transactions as of January 2020.

Thanks to that early success, they decided to roll it out to over 700 PETRONAS stations all over Malaysia. So now, everyone can Setel!

In addition, the app now allows you to redeem Mesra points for fuel directly into the app, offering even more convenience!

 

What To Setel Next?

Setel Ventures CEO Iskandar Ezzahuddin also revealed what features they are planning to add in the near future :

  • Setel Connect : an automated car-to-pump pairing feature that would automatically connect the driver to the pump, allowing for one-touch payments.
  • Setel for Family : family profiles that allow users to pay for fuel and earn Mesra points as a family
  • Flash Sale : you will be able to purchase food, drinks, and more while refuelling, and pick up your purchases from the Setel Pit Stop on the way out.

 

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[adrotate group=”2″]

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Touch ‘n Go eWallet Selected For e-Tunai Rakyat Programme!

The Touch ‘n Go eWallet has been selected to participate in the Malaysian Government’s e-Tunai Rakyat programme!

Here is a quick primer on what it means for Touch ‘n Go eWallet users!

 

Touch ‘n Go eWallet Selected For e-Tunai Rakyat Programme!

The e-Tunai Rakyat programme is initiative announced by the Malaysian Ministry of Finance under Budget 2020.

Under this initiative, every Malaysian above 18 years old earning less than RM 100,000 annually will be entitled to receive RM 30.

The e-Tunai Rakyat campaign will start on 15 January 2020, and run for 2 months until 14 March 2020. Claims can be made, and utilised within this time frame.

Touch ‘n Go eWallet has been selected as one of the e-wallets to funnel the funds to eligible Malaysians, who will be able to claim and use the funds at any one of their 110,000 merchant acceptance points.

Users can also use the funds to payments for mobile reloads, in-app purchases like street parking and toll payment though PayDirect and RFID.

 

How To Claim e-Tunai Rakyat For Touch ‘n Go eWallet

To be eligible to make the e-Tunai Rakyat claim through the Touch ‘n Go eWallet, follow these steps :

  1. Register for a Touch ‘n Go eWallet account
  2. Complete the Account Verification (eKYC) process
    – You will be required to take a photo of your MyKad, a selfie and fill in your details
  3. After verification, you will be able to claim your RM30 starting 15 January 2020.

 

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XOX Mobile Introduces XOX Prepaid Mastercard Card

XOX Mobile and Mastercard announced their jointly-developed XOX Prepaid Mastercard Card today. Here is everything you need to know!

 

XOX Prepaid Mastercard Card

Mastercard approved XOX Berhad as an issuer in May 2019, and now they are announcing the official launch of the XOX Prepaid Mastercard Card.

It is basically a prepaid card tied to their E-Money e-wallet platform, offered as a value-added service to their existing subscribers.

 

XOX Prepaid Mastercard Card + XOX E-Money

They are both targeted at XOX Mobile subscribers, limiting their reach in a saturated market with countless alternative e-wallets.

[adrotate group=”2″]

However, XOX says that they have a captive market in their subscribers, which they claim number some 2.5 million.

With the new XOX Prepaid Mastercard Card, XOX Mobile subscribers will be able to make secure payments at Mastercard merchants, with the option for either a virtual or a physical card.

They will also have the convenience of managing the card through a dedicated XOX Mobile app, the same app where subscribers can check on their balance, top-up, transaction history and spending habits.

 

XOX Prepaid Mastercard Card Availability

The XOX Prepaid Mastercard Card is not available just yet. They only plan to roll it out by the end of 2019, or early 2020.

 

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Razer Pay Review – Definitely Not Ready For Prime Time!

Razer Pay came out in full force at MyFintech Week 2019, but we were very disappointed with what we discovered when we tried it out for ourselves.

We found some truly mind-boggling issues and bizarre design choices in Razer Pay. We reached out to the Razer Pay team for their feedback, and hope they will fix these issues ASAP!

 

Razer Pay

From what we understand, the current Razer Pay app is a brand new app. No longer a reskinned version of MOLPay they bought over last year.

Yet it feels half-baked, even though it is chock-full of features. You can transfer money to your friends, perform mobile top-ups, and even purchase game credits or streaming services.

 

Why Razer Pay Is Still Not Ready For Prime Time

Installation was a breeze, but once we started the registration process, we noticed a few troubling things…

Issue #1 : No Confirmation Of Critical Information

Razer Pay will require you to key in three pieces of critical information :

  • a password to protect your app, and ensure that only you can access it and make changes
  • a passcode to authorise payments
  • your email address for verification and password recovery

A mistake in any of the above will result in a registration failure, or worse – getting locked out of your own Razer Pay account.

This is why most app designers will insist that you key in those information TWICE, so they can verify that you entered them correctly.

Unfortunately, the Razer Pay team chose to ignore industry best practices… so GG to those who are prone to typos…

Issue #2 : SMS OTP Failure

After you key in your phone number, Razer Pay will send a 6-digit One Time Password (OTP) to your phone number.

However, the OTP SMS never arrived.

Fortunately, they did not forget to include a Resend code option, because everyone we knew who tried it over a few days received it only on the second try.

Corrected : After we pointed out to them, Razer Pay said they switched to a different OTP service provider.

These things happen, of course, but considering they were demonstrating and promoting the app and service at MyFintech Week 2019, they should have gone with a more reliable service provider.

Issue #3 : Your Registration Will Fail If You Use A Referral QR Code

Now this was really bizarre… Using a referral QR code will cause the account registration to fail.

It will just get stuck at “Creating your account…

In the end, you will have to kill the app, which means losing whatever you keyed in earlier.

But don’t waste your time trying again, because it will keep failing…

Corrected : After we pointed out to them, the Razer Pay team identified the problem and resolved it for Android users… but iOS users had to wait a few more days for the fix.

Issue #4 : They Use Your Phone Number As The Personal Invite Code!

Razer Pay offers you a pitiful RM 1 (US$0.24) for each person you refer. But to support your endeavour to earn a free cup of coffee, they offer you two options – a QR code and a manual code.

When you click to share the code manually, you will note that it lists your PHONE NUMBER as the Personal Code!

This would be a SERIOUS breach of privacy, if they are actually using your phone number as the referral code, even if it was hidden in a QR code.

After all, many people post their referral codes online, and do not expect to share their phone numbers, which are highly personal and private…

The Razer Pay team later clarified that when you click on the Share icon, the app will generate a QR code with an encrypted invitation code, like this :

https://api-my.pay.razer.com/v1/creatingInvitationLinks?inviteCode=edc34d7b95f740a7a213f04fd212eacc&country=Malaysia

Apparently, that encrypted invitation code is generated using your actual phone number… so someone on their team decided to put it there.

It’s mind-boggling why they decided to post your phone number under Share Your Invite Code, because it would only lead users to assume that their phone number is the actual referral code.

And even though it’s encrypted, anyone would be able to figure out your actual phone number if they have the encryption algorithm (through hacking or leaks). It would be better to create a separate account number, which offers an additional layer of obfuscation.

Not Corrected : Razer Pay said that they would remove the phone number as Personal Code, but as of today, it is still there.

Issue #5 : The Manual Referral Code Does Not Work

Razer Pay actually includes an option to key in a referral code manually. That implies two things :

  • the Personal Code (as shared in Issue #4) is the manual referral code
  • you can install Razer Pay and add your friend’s referral code after registration

However, neither are true… because even if you try to use the phone number, you will get the error code that “This code does not exist“.

If you extract the encrypted code (e.g. edc34d7b95f740a7a213f04fd212eacc) and key that in instead, you will get a different error code in broken English – “You register before accepting the invitation, you cannot accept the invitation

In other words, the manual referral code entry option is pointless, because there is no way to add any referral code after you register

According to Razer Pay, the problem may occur if the code is generated after the user registers his or her account.

However, we tried this with another account and it didn’t work. Oh well…

 

Razer Pay Still Has A LONG Way To Go

Now everyone and their grandfathers want to create their own e-wallet. It’s getting really absurd, because guess what – we all lived with a single wallet but now you want us to juggle multiple e-wallets???

Eventually, people will settle on one, maybe two e-wallets… and for those who are trying to become the e-wallet of choice, it pays to prepare well and execute flawlessly.

For now, Razer Pay still has a long way to go before we will even consider using it as a secondary e-wallet, never mind our primary e-wallet, or an actual replacement for our wallets.

If we have one piece of advice for them, it would be to actually test their app and services before deploying. Generally, users do not like to feel like beta testers, especially when it comes to finance…

Note : We have only commented so far on the registration and referral features. If we start talking about the other features… well, it’s gonna be a really long review!

 

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The Razer Pay QR Code Giveaway + Iriz Contest Revealed!

At the Malaysia Tech Week 2019, Razer Fintech announced the Razer Pay Iriz contest, as well as a QR code giveaway! We also snagged a SPECIAL Starbucks QR code just for you guys!

So don’t miss this opportunity to get some great freebies from Razer Pay, and the chance to win a Proton Iriz too!

 

The Razer Pay Iriz Contest

The Razer Pay Iriz Contest started on 1 June 2019, and ends on 30 June 2019, so you still have a chance!

All you have to do is just use Razer Pay for a chance to win a special Razer Edition 2019 Proton Iriz!

The Malaysian Minister of Communications and Multimedia, Gobind Singh Neo, even came to impart his signature on the Razer Edition 2019 Proton Iriz!

The Razer Pay Iriz contest was organised by Razer Fintech in collaboration with Proton, 7-Eleven, Starbucks, the Malaysia Digital Economy Corporation, and MyFintech Week 2019.

 

Razer Pay QR Code Giveaway

In addition to the contest, Razer is also giving away these QR codes which you can redeem from now until 30 June 2019.

Officially, you have to go to the Razer Pay booth at Malaysia Tech Week 2019 to obtain these QR codes, but just for you guys, we prepared these QR codes so you can redeem them in the comfort of your home or office! 😀

If you wish to share these with your friends, please refer them to THIS ARTICLE instead. Thank you!

First, Create A Razer Pay Account

You need to first create a Razer Pay account. Use this link or this QR code to get started quickly :

After setting it up, use the Scan option to scan these QR codes!

RM 3 Off All Razer Pay Merchants!

  • Get RM 3 discount, with a minimum spend of RM 7
  • Offer ends on 30 June 2019
  • Limited to 1 redemption per user

20% Off All Razer Pay Merchants! Updated!

  • Get 20% instant discount, up to RM 20
  • Offer ends on 30 June 2019
  • Limited to 1 redemption per user

RM 3 Off 7-Eleven & 99 Speedmart

  • Get RM 3 discount, with no minimum spend
  • Offer ends on 30 June 2019
  • Limited to 1 redemption per user

50% Off Starbucks & Tealive

  • Get 50% discount, up to RM 5
  • Offer ends on 30 June 2019
  • Limited to 1 redemption per user

 

Special RM 20 Starbucks QR Code Giveaway

We also obtained a SPECIAL RM 20 Starbucks QR code giveaway.

If you wish to share this QR code with your friends, please refer them to THIS ARTICLE instead. Thank you!

  • Get RM 20 discount off your Starbucks Coffee purchase
  • Offer ends on 30 June 2019
  • Limited to 1 redemption per user (first come, first served!)

 

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Tealive To Offer Great Deals For Touch ‘n Go eWallet Users!

Bubble tea lovers rejoice! Tealive and TNG Digital just kicked off a year-long partnership. What this means is special deals on selected Tealive drinks for Touch ‘n Go eWallet users!

Here are the full details of the Tealive and TNG Digital partnership!

 

Tealive To Offer Great Deals For Touch ‘n Go eWallet Users!

At the launch event today, Bryan Loo, CEO of Loob Holdings, revealed that their last collaboration with TNG Digital saw 833,000 drinks sold in just 6 weeks.

They are now partnering with TNG Digital for a full year, to promote the Touch ‘n Go eWallet to bubble tea lovers.

Syahrunizam Samsudin, CEO of TNG Digital said, “Malaysians are passionate about tea, and technology allows us to enable these moments. We are extremely excited that Tealive shares this vision with us and together, we want to make a difference in the lives of Malaysians in the simplest and most meaningful way.

 

The Tealive Ramadan Deal!

Tealive will kick off a Ramadan campaign, where users can enjoy their favourite Tealive drink for just RM 2.50 when they pay with their Touch ‘n Go eWallet.

The campaign will begin on 5 May 2019 and last until 15 June 2019.

 

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