MALAYSIA, JULY 17 2017 – Red Hat, Inc. today announced the results of a survey on enterprise mobility adoption in Malaysia, Singapore and Indonesia. The survey, conducted by IDC and commissioned by Red Hat, includes responses from 275 IT professionals across the three countries.
The survey results, detailed in the IDC InfoBrief – The Maturing Mobile Journey for Enterprises – ASEAN Perspectives, commissioned by Red Hat in February 2017, found that while a significant number of respondents claim to have a strategy in place around mobility, quite a few still struggle when it comes to processes, including execution. Furthermore, the survey also revealed that mobile-specific skills can be difficult to acquire and develop in Malaysia, Singapore and Indonesia.
Key Insights From The 2017 Enterprise Mobility Survey
1. Respondents in Malaysia, Singapore and Indonesia are moving beyond devices towards workflow mobility
Fifty-six (56) percent of survey respondents consider mobility strategic to their business, while 40 percent plan to focus on mobile application-related projects in the next 12 to 24 months.
Demand for mobile applications across the three countries is growing with legacy system integration being a priority
Seventy-six (76) percent of survey respondents either have budgets in place or plan to invest in mobile app projects within the next 24 months; 58 percent plan to deploy between one and five mobile apps within the next 24 months.
2. Survey respondents from Singapore view mobility as transformative
Forty-four (44) percent of survey respondents from Singapore consider mobility a strategic business priority; 24 percent have already deployed more than 10 apps in their organization; and one-third believe they have a mature mobile IT organization that can consistently deliver solutions to support their businesses.
3. Acquiring the right skill set is viewed as a challenge across the region
Nearly 50 percent of survey respondents believe their organizations have minimal or contracted skills to support mobile projects—this challenge was noted by 60 percent of respondents from Malaysia.
The IDC InfoBrief concludes that in today’s increasingly digital era, having a clear mobility strategy is an essential for organizations. As organizations continue to expand their mobile-related projects, having the requisite mobile-specific skills internally is expected to become a necessity, as managing and supporting these projects will require dedicated resources. Investing in this competency can help enable successful mobile deployments.
View On The The 2017 Enterprise Mobility Survey
”Mobility presents an opportunity for organizations to revisit business processes and engage customers in new ways. Red Hat Mobile Application Platform is well-poised to support this strategy by providing an agile approach to developing enterprise mobile applications, enabling enterprises to meet their mobile requirements and turn their mobile-first strategy into reality.” – Damien Wong, vice president and general manager, ASEAN at Red Hat
“Enterprise mobility remains high on the boardroom agenda for business leaders across most of the Asia/Pacific region, as organizations move past the experimentation stage to treating mobility as a key driver for digital transformation. The coming years will be an inflection point for mobility in the region as more enterprises continue to mobilize their core business processes through apps and related services to help drive sustainable business value and better user experience.” – Avinav Trigunait, associate director for enterprise mobility research, IDC Asia/Pacific
The 2017 Enterprise Mobility Survey Methodology
On behalf of Red Hat, IDC interviewed 275 IT managers and above from organizations in Malaysia, Singapore and Indonesia with more than 500 staff and a dedicated IT team focused on mobile, identifying insights related to mobile enterprise application strategy, budgeting, technology consideration, and implementation challenges. Survey respondents represented several verticals, including financial services (including banking and insurance); manufacturing and construction; communications and media; trading; transportation and utilities.
Microsoft today unveiled findings of its Asia Workplace 2020 Study, where it found that employees in Malaysia do not feel empowered to embrace the demands of the digital workplace.
The Microsoft Asia Workplace 2020 Study Summarised
While 70% of Malaysian respondents consider themselves to be mobile workers and spend at least 20% of their time working outside of their offices, only 41% feel empowered by their organization’s culture and managers to be able to work together productively and collaboratively.
Here is an infographic that summarises the key findings of the Microsoft Asia Workplace 2020 Study.
After the launch of its Workplace 2020 study, Microsoft hosted an experiential event for its customers to test their collaborative skills using Microsoft Teams. The Amazing Teams Challenge was organized at Botanical Gardens and saw participants complete challenges across 4 pit stops located at different parts of the Gardens.
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The Microsoft Asia Workplace 2020 Study Key Findings
Microsoft’s Asia Workplace 2020 Study found that employees in Malaysia do not feel empowered to embrace the demands of the digital workplace.
70% of Malaysia respondents consider themselves to be mobile workers and spend at least 20% of their time working outside of their offices
Only 41% feel empowered by their organization’s culture and managers to be able to work together productively and collaboratively.
In addition, only 32% of respondents agree that their organization is committed at a leadership level to ensure every employee is included in closing the digital skills gaps within the workforce.
The Study involved 319 working professionals from Malaysia. It sought to understand shifting employee behaviours and gaps in the workplace when it came to productivity, collaboration and flexi-work practices.
A Digitally Savvy Workforce is Key to Digital Transformation
An earlier version of the Study conducted in 2015 found that 41 out of 100 respondents in Malaysia were ready for the New World of Work, whereby organizations had the right People, Place and Technology principles in place to enable a productive, collaborative and innovative workforce. This year, 48 out of 100 respondents felt so, indicating that organizations in the market are slightly more equipped, although more can be done to move the needle.
But beyond People, Place and Technology factors, the rise of the 4th industrial revolution has also accelerated the pace of transformation. A recent Microsoft Asia Digital Transformation Study conducted in late 2016 found that ‘Empowering Employees’ number two digital transformation priority among Malaysia’s business leaders. On the other hand, having a digital skilled workforce was one of the top barriers in their digital transformation journey.
New Work Styles and Organizational Conflicts Need to Be Addressed
It is evident that mobile professionals in the market are embracing flexi-work today, and organizations should look at new workplace practices, especially with the impeding influx of digital natives (born after 2000) entering the workforce for the first time.
More than half of the respondents (71%) value work-life integration today, where the boundaries of work and life have blurred, but have enabled mobile professionals to be able to collaborate and work virtually.
The Study also found that organizations need to address several structural challenges within the workplace to ready themselves for the digital age, as well as flexi-work practices:
Organization’s Leaders are a key enabler to drive flexi-work practices in the workplace: Only 32% agree that their organization’s leadership is committed in bridging the digital skills gap in the workplace.
Organizational culture is important: Only 26% agree that their organization has invested in culture development through training and development led by HR
Access to newer, data-centric technologies to enhance collaboration and productivity: Only 27% feel that their organization has invested in analytics and data tools to help them make informed and timely decisions; only 28% agree that their organization has given them tools to simplify workflows
New World of Teams Requires New Approaches
Workplace shifts have undeniably resulted in new ways of work, where technologies have enabled increased collaboration between individuals and teams across geographies and groups. However, the Study found that there were certain gaps today that hindered collaborative and productive outcomes from teams.
The top five challenges included:
Too many face to face meetings that are taking up productive time (34%);
Teams are not open to new initiatives to improve processes (26%);
Teams take too long to respond to internal issues (25%);
Teams are too rigid and not open to new ways of work (24%)
Team members are not accommodating with flexi-work schedules (20%)
However, respondents feel that strong leadership and vision (50%), access to technology tools for collaboration (48%), as well as an diverse team members across job functions (40%) can help build more collaborative teams.
Access to Newer, Collaborative Technologies will Enhance Productivity
The Study also found that respondents are seeking better devices to help them become more productive at work. Beyond hardware requirements, 33% hope to have access to information and data on mobile devices, 31% wish for cloud-based productivity tools and 24% hope for real-time collaboration capabilities.
When asked about emerging technologies that will help build better work environments by 2020:
45% think real-time intelligences will help them make informed decisions at work
45% believe Artificial Intelligence will be able to help perform tasks independently
37% look forward to virtual workspaces that support instant messaging and document sharing
The recently announced Microsoft Teams brings together people, conversations and content, along with the tools that teams need. It’s integrated with familiar Office applications and is built from the ground up on Office 365 and Microsoft’s global, secured cloud.
Chat for today’s teams. Microsoft Teams provides a modern conversations experience, with threaded, persistent chat to keep everyone engaged. Team conversations can be either private or visible to the entire team, and users can access multiple teams, making it easy to switch between projects.
A hub for teamwork. The Office 365 applications and services that teams use every day — Word, Excel, PowerPoint, SharePoint, OneNote and PowerBI— are all built-in, so people have the information and tools they need.
Customization for every team. Microsoft Teams offers the ability to customize work spaces with tabs, connectors and bots from third-party partners as well as familiar Microsoft tools like Microsoft Planner and Visual Studio Team Services. Today, more than 150 integrations are available or coming soon, with companies like SAP, Trello, Hipmunk, Growbot and ModuleQ building on the platform.
Security teams trust. Microsoft Teams is built on the hyper-scale, enterprise-grade Office 365 cloud, delivering the advanced security and compliance capabilities our customers expect. Teams supports global standards including SOC 1, SOC 2, EU Model Clauses, ISO27001 and HIPAA.
Customers worldwide are choosing Microsoft Teams to enable collaboration within their organizations. Since announcing the preview in November, more than 50,000 organizations have started using Microsoft Teams, including Alaska Airlines, ConocoPhillips, Deloitte, Expedia, J.B. Hunt, J. Walter Thompson, Hendrick Motorsports, Sage, Trek Bicycle and Three UK. In Asia, customers such as Amicus, Blackmores, Graincorp, Objective Corporation, Readify and RSL Queensland have adopted Microsoft Teams for their workplace.
The tight integration of Office 365 and Microsoft Teams means that when a group is working on a project everyone is assured that the most current artefacts and content are available immediately.
 The Microsoft Asia Workplace 2020 Study was conducted between February and March 2017 involving 4.175 respondents in 14 Asia markets. The 14 markets include Australia, China, Hong Kong, Indonesia, India, Japan, Korea, Malaysia, New Zealand, the Philippines, Singapore, Taiwan, Thailand and Vietnam. All respondents were pre-qualified as at least spending 30 hours per week in a full-time role, or spending at least 20 hours per week in a part time role.
 The Microsoft Asia Digital Transformation Study was conducted between October to November 2016 involving 1,494 business leaders in 13 Asia Pacific markets. The 13 markets include Australia, China, Hong Kong, Indonesia, India, Japan, Korea, Malaysia, New Zealand, the Philippines, Singapore, Taiwan and Thailand. All respondents were pre-qualified as being involved in shaping their organisations’ digital strategy, and are working in firms with more than 250 employees.
Red Hat is the world’s leading provider of open source solutions to major enterprises worldwide. But one thing people may not be aware of is that they also provide a mobile application platform. The Red Hat Mobile Application Platform is open source, of course, in keeping with the Red Hat philosophy.
Red Hat recently invited us to an exclusive media briefing event on the Red Hat Mobile Application Platform, hosted by Damien Wong (Vice President & General Manager of Red Hat ASEAN), and Gerald Khor (Head of Mobile Business Development, Red Hat Asia Pacific).
Find out what else is great about the Red Hat Mobile Application Platform (RHMAP), and why enterprises need to adopt such a platform to drive and maintain their mobility solutions.
Maturing Enterprise Mobility In The ASEAN Region
Damien Wong kicked off the event with an overview of a recent Red Hat-commissioned IDC study of the maturity of enterprise mobility strategies in three ASEAN countries – Singapore, Malaysia and Indonesia.
Here are some key takeaway points :
Only 1 in 3 Singaporean organisations have a vision and roadmap for mobility
[adrotate group=”2″]1 in 3 Indonesian organisations consider mobility important to their business, but are resource-constrained.
Banks are at the forefront of mobile adoption.
2 in 5 banks align mobility with their organisation’s overall vision and goals.
The top 3 factors that influence enterprise mobility implementations are
a) Improving customer experience
b) Gaining competitive advantage
c) Improving employee productivity
76% of the organisations either have a budget in place, or intend to invest in mobile applications within the next 24 months
The Red Hat Mobile Application Platform Revealed!
Then Gerald Khor revealed the key advantages of the Red Hat Mobile Application Platform.
Here are some key takeaway points :
The Red Hat Mobile Application Platform allows for faster development. For example, a rail infrastructure company took just 8 hours to deploy a production-ready mobile app to thousands of field workers.
[adrotate banner=”4″]RHMAP is an agile infrastructure for integration and automation with mobile applications.
RHMAP allows multiple teams to collaborate on building and launching mobile solutions.
RHMAP also allows for easier management and updating of mobile apps that have been deployed.
Customers can build apps using the Red Hat Mobile Application Platform, or their toolkit of choice (BYOT).
The RHMAP also connects to backend systems using a range of common MBaaS (Mobile Backend as a Service) services.
The apps developed using the Red Hat Mobile Application Platform can be delivered via public or private app stores.