Tag Archives: Driver Satisfaction Index

Waze 2016 Driver Satisfaction Index Revealed

Malaysia ranks 23rd in the world on Waze 2016 Driver Satisfaction Index!

Where in the world are the best and worst places to be a driver? The 2016 Driver Satisfaction Index is made up by analyzing millions of monthly active Waze users in 38 countries and 235 metros to critique their traffic conditions, road safety, driver services, road quality, socio economic climate & Wazeyness from satisfying (10) to miserable (1).

While Waze has more than 65 million monthly active users globally in 185 countries, this report only focuses on countries and metros with more than 20,000+ monthly active users to ensure data accuracy and fair market comparisons. This data was then used to compile a global and national snapshots. Here’s what they found:

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Top Ten Country Rankings

1.   Netherlands
2.   France
3.   United States
4.   Czech Republic
5.   Sweden
6.   United Arab Emirates
7.   Latvia
8.   Hungary
9.   Slovakia
10. Italy

The Netherlands comes out on top with an average satisfaction score of 7.54 with France and America coming second and third respectively. Propping up the table is El Salvador who rank as the worst place to drive in the world based on this index with a satisfaction score of 2.85, they are followed closely by Guatemala and the Philippines.

Malaysia’s ranking has slipped from last year to 23rd which puts us in the lower end of the satisfaction index unfortunately, however out of all global countries, we scored highly on road quality with Malaysia posting a road quality satisfaction of 9.03, the 6th best score in the world and way and above the global average of 6.71!

On further probing it was found that Malaysia’s slip down the rankings was due to further countries being added that ranked higher. Additionally, the Wazeyness, Road Safety and Traffic Indices indicated drops from the previous year.

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