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NTT To Build 5th Data Centre In Cyberjaya, Malaysia!

NTT To Build 5th Data Centre In Cyberjaya, Malaysia!

NTT Limited just announced that they will construct their 5th data centre at the NTT Cyberjaya Campus in Malaysia!

Here are the details…

 

NTT To Build 5th Data Centre In Cyberjaya, Malaysia

As part of their expansion plans, NTT will build their fifth data centre at their Cyberjaya campus in Malaysia. This Tier-4 ready, compact and modular data centre, called CBJ5, is scheduled to be complete in 2020.

Once it comes online, NTT says that it will provide their clients with “a flexible and scalable power and cooling solution coupled with an industry leading Service Level Agreement (SLA) that is the first of its kind in Malaysia.

This announcement comes after Malaysia’s Budget 2020 was tabled, with a focus on driving economic growth through digital transformation. There will be additional grants and incentives for organisations to digitally transform their businesses.

As such, NTT believes there will be increased demand for their services, which CBJ5 will be ready to fulfil.

“CBJ5 is designed to meet the requirements of hyperscalers and high-end enterprises, especially those that require solid power management capabilities. CBJ5 is able to accommodate progressive power increments and cooling of up to 10kW/rack. This is revolutionary as it will allow our clients to maximize the power resources in their chosen data center,” said Henrick Choo, CEO, Malaysia for NTT Ltd.

 

NTT Data Centre Capabilities

With CBJ5, NTT aims to become the leading Digital Infrastructure Provider in Malaysia, attracting both domestic and global traffic into its carrier-neutral data centre campus that also includes NTT’s global Tier-1 IP network, Multi-Cloud Connect platform and domestic Internet Exchange.

The NTT Cyberjaya Campus  features a high-density fibre network facilitating inter-connection among our clients to create a digital supply chain ecosystem.

Bank Negara Malaysia recently announced a set of guidelines defining Risk Management in Technology (RMiT) for financial institutions, meaning security becomes a crucial consideration as they are now responsible for the safety of the bank’s information infrastructure, systems and data.

NTT will address these new requirements by working together with financial institutions, so they are able to comply to BNM’s guideline. Henrick also stated that security will be heightened as the company grows.

“NTT’s physical data center access control will be increased to safeguard all data center blocks within the NTT Cyberjaya Campus. We will also be introducing smart security technology integrating Visitor Management Systems with facial recognition technology. Essentially, we will double our security cover with the two combined,” he added.

NTT clients are able to choose from multiple architectures from on-premise, to cloud and even multi-cloud. All solutions will come with managed security solutions to offer data protection while minimising business disruptions.

 

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NTT Mega Merger Continues In Malaysia, ASEAN + APAC!

NTT Ltd just announced their latest progress in their merger in Malaysia, the ASEAN level as well as the APAC region. Here is everything you need to know about the latest NTT merger progress update!

 

NTT Limited Merger Primer

Back in July 2019, NTT Corporation announced a mega merger of 28 companies into a single US$11 billion technology services behemoth called NTT Limited.

The idea behind the merger is to deliver new capabilities on a global scale to over 10,000 clients.

  • Clients access to a more comprehensive range and greater depth of skills across multiple technologies and capabilities
  • Global technology and managed services that are world leading in scale and depth
  • Improved ability to deliver more in-depth industry solutions for our clients
  • World-class managed services platforms with the ability to deliver local customizations to meet clients’ needs in each market
  • Increased investment in innovation and R&D.

With the merger, NTT Limited will be headquartered in London, with around 40,000 employees across 70+ countries.

 

NTT Merger Continues In Malaysia, ASEAN + APAC

The new NTT Limited global leadership team was announced in July 2019, but it takes time to merge all 28 companies across the world.

On 1 October 2019, NTT Limited announced these appointments for Malaysia, the ASEAN region, and Asia Pacific :

  • CEO for NTT Limited Malaysia : Henrick Choo
    Mr. Henrick Choo will be responsible for making sure the country meets the ambitious objectives of NTT Limited and its clients

  • CEO for NTT Limited ASEAN : Kim-Meng Png
    Mr. Kim-Meng Png will be responsible for NTT Limited’s strategic development and operations across Singapore, Malaysia, Indonesia, Thailand, Vietnam, Cambodia, Laos, Myanmar and the Philippines.
  • CEO for NTT Limited Asia Pacific : John Lombard

 

Companies Forming NTT Limited

The brands that will be combined over a phased period to form NTT Limited include :

  • Arkadin
  • CAPSiDE
  • Communications Lifecycle Management (CLM)
  • DPA
  • DTSI Group
  • Emerio
  • e-shelter
  • Euricom
  • e2y
  • Global IP Network (GIN)
  • Gyron
  • Netmagic Solutions
  • NTT Communications Cloud Infrastructure Services (NTT Com CIS)
  • NTT Communications Managed Services
  • NTT Global networks
  • NTT Indonesia Nexcenter
  • Oakton
  • RagingWire
  • Secure-24
  • SQL Services
  • Symmetry
  • Training partners
  • Transatel
  • Viiew
  • WhiteHat Security

 

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Dimension Data Managed Cloud Platform Enhanced With Cisco Solutions!

NTT Limited, today announced that the Dimension Data Managed Cloud Platform (MCP) has been enhanced with Cisco solutions! Here are the full details!

 

Dimension Data Managed Cloud Platform

The Dimension Data Managed Cloud Platform (MCP) is a fully-managed cloud delivery platform that combines NTT’s cloud infrastructure with Dimension Data CloudControl system.

Here are the key features of the Dimension Data MCP :

  • it is certified to be compliant with SOC1 Type II, SOC2 Type II, ISO:22301, ISO:27001, and ISO:9001.
  • it is multi-cloud capable, with a Managed Services Operation Portal.
  • it offers enterprise-grade security and reliability, with a modern data centre with robust backup and disaster recovery capabilities.

For more details, please check out our article, The Dimension Data Managed Cloud Platform Revealed!

 

Dimension Data Managed Cloud Platform Enhanced With Cisco Solutions!

NTT has a longstanding relationship with Cisco, and that has extended to the Dimension Data Managed Cloud Platform.

Dimension Data now offers clients the flexibility to implement Cisco’s Cloud Security solutions, and Software-Defined Wide Areas Network (SD-WAN).

Cisco’s SD-WAN solution allows seamless multi-cloud monitoring through a cloud-delivered overlay WAN architecture. It also offer an agile platform with lower bandwidth utilisation, that is faster, safer and more reliable.

Their Cloud Security solutions, on the other hand, are designed to complement their SD-WAN and existing network security, by providing an additional layer of protection. Designed to be completely scalable, it is fast to deploy with minimal disruption to business operations.

 

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Dimension Data Expert Panels On Cyberattack Mitigation + Cloud Security

Dimension Data organised two expert panels on cyberattacks and cloud security, as part of their coverage of the 2019 NTT Security Global Threat Intelligence Report.

Find out what cybersecurity experts from Dimension Data, Cisco and more think about cloud security, cyberattacks and mitigating them.

 

Dimension Data Expert Panels On Cyberattack Mitigation + Cloud Security

Freda Liu hosted the two expert panels with Cisco, Recorded Future, F5 and Cybersecurity Malaysia and Mark Thomas, Dimension Data’s VP of Cybersecurity.

The two expert panels addressed the chief concerns of their clients, namely on cloud security, and the mitigation of cyberattacks.

 

Dimension Data Panel #1 : Top Cyberattacks + Mitigation Tips

Enterprises are continuously experiencing cyberattack survey in today’s digital world. Challenges like compliance management, coin mining, web-based attacks, and credential theft have been seen over the past year.

In this session, the Dimension Data panel of experts will provide insights about top cyberattacks and shifting threat landscape. They also discussed best practices and practical measures you can take to bolster your cybersecurity defences.

 

Dimension Data Panel #2 : Security In The Cloud

Today, cybersecurity leaders’ jobs are made more difficult as the number of areas and ‘things’ that need to be secured is constantly increasing.

Your infrastructure is no longer just physical, it’s cloud, and hybrid too.

What are the people, process and tools you need in place to help improve your organisation’s resilience and embark on the journey to world-class cybersecurity?

 

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Top Three 2019 Cybersecurity Predictions By Dimension Data

Mark Thomas, VP of Cybersecurity at Dimension Data, recently shared with us his top three cybersecurity predictions for 2019.

  • Increased Benchmarks Will Improve Standards
  • A Strong Future For Predictive Threat Intelligence
  • Cybersecurity Investments Become More Strategic

 

The 2019 Cybersecurity Landscape

Cybercrime currently represents one of the top 10 biggest threats to our globe during 2019 – and it’s showing no sign of ebbing away. The approaches of hackers are increasing in sophistication, the volume of their attacks is intensifying, and successful breaches are causing more damage than ever before.

But as threats and attack types evolve, so too do our methods of defending against them, sparking levels of innovation previously unseen.

And despite the fact that 2018 represented a record year for the number of new business vulnerabilities discovered (a 12.5% upsurge from 2017), the most commonly attacked industries across the globe are also those best-equipped to guard against the latest criminal advances.

But what lessons can we learn from their success? Here are three ways the cybersecurity landscape is going to change over the coming years.

2019 Cybersecurity Prediction #1 : Increased Benchmarks Will Improve Standards

According to NTT Security’s 2019 Global Threat Intelligence Report, the average global cybersecurity maturity rating languishes at 1.45 out of 5 – a score determined by an organisation’s holistic approach to cybersecurity from a strategy, process, metrics and tools perspective.

At first glance, this rating makes for grim reading, but encouragingly, this increase in ‘cybermaturity’ benchmarking is galvanising many forward-thinking companies to make considerable changes in order to ramp up their security posture.

Among those are the two most ‘cybermature’ industries: finance and technology. It should come as no surprise that two such dominant sectors bear the brunt of the cybercrime offensive, each experiencing 17% of all attacks recorded in 2018.

Yet despite enduring this barrage, the finance and tech industries also boast the highest ‘cybermaturity’ rating of any industry, with 1.71 and 1.66 respectively.

It’s from these heightened levels of ‘cyberpreparedness’ that the majority of businesses – regardless of size, sector, or market – can draw some vital lessons from. By benchmarking their maturity, companies are showing a real willingness to inspire positive change; with a greater focus on predictive threat intelligence, more considered and strategic investments, and higher levels of internal and external collaboration representing some of the most critical approaches separating the best-fortified organisations.

Indeed, the finance and technology sectors are the industries most keen to team up with external partners to evolve their long-term strategies and next-generation architectures, unlocking access to trillions of logs and billions of attack records that can be used to shape a more predictive approach to cybersecurity defence.

2019 Cybersecurity Prediction #2 : A Strong Future For Predictive Threat Intelligence

With business vulnerabilities at a record high, the rise of predictive threat intelligence represents one of the most tangible and accessible ways that organisations can immediately bolster their security programmes.

The concept of cybersecurity defence evolving from a reactive to a more predictive model isn’t going to cause shockwaves among IT teams, but with our understanding of AI and machine learning technologies increasing – and attackers’ methods becoming more sophisticated in tandem – its application has never been more pertinent.

In fact, the market for threat intelligence tools is now expected to surge to USD 12.9 billion by 2023, at a growth rate of 19.7% each year.

This prediction, along with news that venture capital firm Insight Partners has splashed out USD 780 million on threat intelligence company Recorded Future, indicates this field is about to go through a sustained period of unprecedented innovation.

One of the secrets to unlocking the potential to predictive threat intelligence lies in the amount of threat information you are able to collect. Security teams need to start digging deeper into the murkier and harder to reach corners of the internet – such as the dark web – to outsmart the bad guys.

With machine learning potentially monitoring billions of logs, patterns can be identified and automated safeguards established so that attacks can be deflected instantly.

And the more granular you can go, the better – it affords security and IT teams with that much-needed structure and context to turn raw data into actionable intelligence.

2019 Cybersecurity Prediction #3 : Cybersecurity Investments Become More Strategic

With almost two-thirds of companies citing a poor understanding of their current risk profile as the primary inhibitor to a better cybersecurity posture, it’s clear that in order to better bolster their barricades, organisations must exercise a more strategic and calculated approach to cybersecurity investment.

The good news is that senior executives are finally prioritising cybersecurity as a critical boardroom concern – but from the lowly 1.45 out of 5 average cybermaturity rating, it’s painfully clear that ambitions are outpacing preparedness. This benchmark needs to change – but where should organisations channel their investment in order to best fortify their defences?

With the cryptocurrency market surging by 51% since the start of 2019, illicit cryptojacking techniques have followed suit, skyrocketing by a staggering 459% last year.

To best prevent, detect, and recover from cryptojacking, organisations should consider introducing egress and ingress filtering restrictions to moderate outbound traffic, denying stratum protocol usage, or segmenting your network environments to make it more difficult for an attacker to penetrate an attack through your entire network.

Segmenting your network environments is a method that can also be applied when defending against web-based attacks, which doubled during 2018 and now account for almost a third of all hostile traffic.

Performing regular vulnerability scans will help you identify issues earlier on during the development cycle, while enforcing secure coding practices will ensure applications remain solid from the moment throughout their design and launch.

Of course, the level of investment in these areas depends on your market and sector, where frequency and volume of attack types can vary greatly – but regardless of industry or location, one key focus cannot be ignored – compliance.

Embedding compliance requirements into your strategy is essential, and with such a wealth of information-sharing and collaborative tools available, there’s no excuse for not keeping pace with the latest regulatory requirements.

Success is achieved when organisations invest proportionately in people, processes, and tools to provide a solid foundation of security and data privacy expertise, across all technology stacks. Benchmarking yourself against industry best practices and control frameworks provides an easy way to measure the return on an organisation’s security investment.

Simply put, you cannot manage what you cannot measure, so it’s critical companies understand their compliance posture and plan ahead so they can achieve their security ambitions.

 

More On The 2019 Cybersecurity Landscape

We had the opportunity to sit down with Mark Thomas, VP of Cybersecurity and other members of Dimension Data (now part of NTT Limited) for a Q&A session on the 2019 NTT Security GTIR and cybersecurity landscape.

You can download the executive guide to the 2019 NTT Security Global Threat Intelligence Report here.

 

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The 2019 NTT Security GTIR : Top 4 Cybersecurity Highlights!

Here are the top 4 highlights of the newly-released 2019 NTT Security GTIR (Global Threat Intelligence Report)!

Find out what NTT Security discovered in their research on the current state of cybersecurity across the world!

 

The 2019 NTT Security GTIR : Top 4 Cybersecurity Highlights!

2019 NTT GTIR Highlight #1 : Cybersecurity Vulnerabilities

2018 set a new record – over 16,500 new vulnerabilities identified and reported in a single year!

Many of those vulnerabilities, like GNU Bash (also known as Shellshock), were discovered in older software that have been present for years.

Other vulnerabilities were, ironically, introduced through patches meant to fix other vulnerabilities.

NTT Security’s research also showed that the time-to-fix increased for all risk levels, except for medium risks. In addition, the window of exposure across all industries remains too long.

2019 NTT GTIR Highlight #2 : Cybersecurity Maturity

Globally, the average cybersecurity maturity rating stands at 1.45 out of 5 – a score which NTT Security considers to be extremely worrying, especially when security vulnerabilities are surging to a record high (up 12.5% from 2017).

The finance (1.71) and technology (1.66) sectors boast the highest maturity ratings, and continue to ramp up their security posture.

This is most likely prompted by their positions as the most commonly targeted industries, each accounting for 17% of all attacks recorded in 2018.

Interestingly, NTT Security noted that the attack volume correlated with the organisation’s willingness to improve their cybersecurity defences.

Regionally, MEA and Australia are the most prepared, and have the highest cybersecurity maturity ambitions.

But ambitions outpaced preparedness most noticeably in the Americas and Europe – they both fall behind the global benchmark.

2019 NTT GTIR Highlight #3 : Attack Types

After scouring trillions of logs and billions of attacks, NTT Security reported the most common attack types, with web attacks the most prevalent threat. They have doubled in frequency since 2017, and accounted for 32% of all attacks detected last year.

Reconnaissance (16%) was the next most common hostile activity, closely followed by service-specific attacks (13%) and brute-force attacks (12%).

Interestingly, cryptojacking sometimes accounted for more detections than all other malware combined!

2019 NTT GTIR Highlight #4 : Attack Locations

Globally, 35% of attacks originate from IP addresses within the US and China, followed by EMEA and APAC.

NTT Security points out that attackers are leveraging the infrastructure in the US and China to launch attacks. And remember – the attack source IP address does not always reflect the attacker’s true location.

 

More On The 2019 NTT Security GTIR

We had the opportunity to sit down with Mark Thomas, VP of Cybersecurity and other members of Dimension Data (now part of NTT Limited) for a Q&A session on the 2019 NTT Security GTIR and cybersecurity landscape.

You can download the executive guide to the 2019 NTT Security Global Threat Intelligence Report here.

 

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Your Guide To The New NTT Limited Global Leadership Team!

NTT Limited, the new global technology services behemoth created from the merger of 28 tech companies, just unveiled their global leadership team.

Here is your guide to the new NTT Limited Global Leadership Team!

 

Introducing NTT Limited

Created from 28 tech companies, NTT Limited is a US$11 billion tech behemoth that can now deliver new capabilities on a global scale.

  • Clients access to a more comprehensive rangeand greater depth of skills across multiple technologies and capabilities
  • Global technology and managed services that are world leading in scale and depth
  • Improved ability to deliver more in-depth industry solutions for our clients
  • World-class managed services platforms with the ability to deliver local customizations to meet clients’ needs in each market
  • Increased investment in innovation and R&D.

 

The New NTT Limited Global Leadership Team

NTT Limited will be headquartered in London, with the following leaders helming it :

Global Chief Executive Office and Acting CEO for NTT Americas : Jason Goodall

Jason is global CEO for NTT. He holds a CA (SA) from the University of Witwatersrand, South Africa.

Prior to becoming global CEO, Jason was CEO of Dimension Data.

Chairman : Tsunehisa Okuno

Tsunehisa is the Executive Vice President, Head of Global Business for the NTT Group. He’s responsible for planning and executing the global strategy.

Tsunehisa joined NTT in 1983. Since then he was engaged in network service promotion and corporate planning including the global strategy of NTT Group.

Tsunehisa graduated from the MIT Sloan School of Management, Executive Programme.

Senior Executive Vice President, ICT Infrastructure Services : Masaaki Moribayashi

Masaaki is responsible for driving growth and delivery of our IT Infrastructure Services portfolio, including data center, cloud, voice and video, and network.

Masaaki joined NTT Public Corporation in 1984, following his graduation from Hokkaido University, where he studied a Bachelor of Science degree in Electronic Engineering.

He also has a Master of Science degree in Industrial Engineering from Alfred University in New York.

Senior Executive Vice President, Transformation and Platform Services : Bill Padfield

Bill is responsible for driving growth and delivery for transformation and platform services- including consulting, technical, support, managed, and security services.

Bill was previously the Group Chief Operating Officer of Services for Dimension Data. He has 39 years of IT and telecom industry experience in Europe, North America, the Middle East, and Asia Pacific.

Chief Finance Officer : Dave Sherriffs

As Chief Finance Officer for NTT, Dave is responsible for the finance function, including corporate governance and stewardship, statutory reporting, budgeting, and large-deal governance.

Dave previously managed the financial strategy of Dimension Data. He first joined the Dimension Data Group as part of the Corporate Finance Team in 1997, later becoming the Vice President of Business Development Europe in 2000.

In 2003, he became the Group Executive for Operations, and since 2004, has been Chief Finance Officer.

Chief Strategy Office : Takanobu Maeda

Takanobu is is responsible for leading the NTT Strategy Council, documenting agreed corporate strategy, creating process to share the strategy internally and externally, and defining key metrics to measure, and drive their strategy execution.

Takanobu began his career in telecommunications at NTT Corporation in April 1988, following his graduation with a Bachelor and Master’s degree in Mechanical Engineering from Meiji University, Tokyo, Japan.

Chief Human Resources Officer : Marilyn Chaplin

As Chief Human Resources Officer for NTT, Marilyn leads and develops a strategy that enables execution of the new global operating company’s vision, and the realization of its long-term business objectives.

She has over 30 years’ experience in both the corporate and academic world. Previously, she has worked for major multinational companies where she held senior marketing and HR positions and has lectured at leading international business schools.

Chief Information Officer : Neil Louw

Neil is responsible for establishing enterprise-wide IT strategy and owning overall IT operations and maintenance.

Neil was previously Group Chief Information Officer for Dimension Data, managing the company’s digital assets.

He holds a Bachelor of Science degree in Computer Science from Rhodes University in South Africa.

Chief Marketing Officer : Ruth Rowan

Ruth is responsible for leading their marketing function, she is accountable for marketing strategies and policies in order to ensure global brand position and product strategies to support our business ambitions.

Ruth holds a Master of Human Sciences from Oxford University, and a Chartered Institute of Marketing (CIM) diploma. She’s an active member and Fellow of the Marketing Society and was the Founding Chair of the Society in Asia in 2013.

Chief Technology Officer : Ettienne Reinecke

Ettienne is responsible for their technology strategy and standards, positioning their capabilities with external stakeholders, and providing input into new-offer creation.

Ettienne holds a Master of Engineering, Computer Systems, and Digital Networking from the University of Pretoria, as well as a Bachelor of Engineering from the University of Stellenbosch in South Africa.

Chief Go-To-Market Practices Officer : Paolo Masselli

As Chief Go-To-Market Practices Officer, Paolo is responsible for designing our go-to-market strategy and sales operations guidelines.

Paolo holds a Bachelor of Science in Mechanical Engineering from the University of the Witwatersrand, South Africa and a Bachelor of Commerce from the University of South Africa.

Chief Strategic Solutions Officer : Naoki Kajita

Naoki looks after large full-stack offers that span their collective capabilities, as well as productizing appropriate, repeatable offerings for deployment by regions.

Naoki began his career at NTT Corporation in April 1987, following his graduation from Nanzan University, Nagoya, Japan with a Bachelor of Arts in British and American Studies, Foreign Language Faculty.

He also has an MBA in Global Business from Aoyama Gakuin University, Tokyo, Japan.

Chief Global Business Officer : Andrew Briggs

Andrew’s role is to maximize sales, profitability, and client satisfaction for NTT Limited global and international clients.

He has an MBA from the University of Stirling in Scotland and holds a Bachelor of Business Economics from Paisley College of Technology.

He also completed a Post Graduate Diploma in Change Agent Skills and Strategies at the University of Surrey.

CEO NTT Security : Matthew Gyde

As Chief Executive Officer, NTT Security, Matt is responsible for executing the security strategy, services, and go-to-market.

Matt was previously the Group Executive of Security for Dimension Data. Matt joined Datacraft-Asia in 2006, as the Asia General Manager of Security Solutions, and has since held several roles during his tenure with Dimension Data.

CEO, NTT Australia : Steve Nola

As Chief Executive Officer, Australia for NTT, Steve manages the end-to-end go-to-market, sales, delivery, operations, and profitability for Australia.

He holds a Bachelor of Electrical Engineering (Hons) from the Royal Melbourne Institute of Technology majoring in Robotics.

In 2010, he was inducted into ARN’s Hall of Fame for his pioneering work in the ICT industry and his entrepreneurial flair.

CEO, NTT APAC : John Lombard

As Chief Executive Officer, Asia Pacific for NTT, John manages the end-to-end go-to-market, sales, delivery, operations, and profitability for the region.

John was previously CEO of the Asia Pacific region for Dimension Data, with over 25 years of leadership and management consulting experience.

Before joining Dimension Data, John worked for SAP as Head of Services for Asia Pacific Japan, as well as the Chief Executive Officer and Managing Director of Crowe Howarth.

CEO, NTT Europe : Andrew Coulsen

As Chief Executive Officer, Asia Pacific for NTT, Andrew manages the end-to-end go-to-market, sales, delivery, operations, and profitability for the region.

Andrew holds a Bachelor of Accounting from the University of Sydney, Australia, and sits on the Board of Directors for over 22 companies.

CEO, NTT Middle East and Africa : Grant Bodley

As Chief Executive Officer, Middle East and Africa for NTT, Andrew manages the end-to-end go-to-market, sales, delivery, operations, and profitability for the region.

Grant was previously Chief Executive Officer for Dimension Data Middle East & Africa. From 2007- 2012, he held the position of Business Head: Middle East & Africa IT Outsourcing for Dimension Data.

Since then he has held dual positions for the role of Sales Director for Middle East & Africa, as well as Chief Executive Officer. Grant holds a Bachelor of Agricultural Administration from the University of Stellenbosch.

 

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NTT Limited : 28 Companies Become One Tech Behemoth!

On 1 July 2019, the NTT Corporation merged 28 companies, including NTT Communications, Dimension Data and NTT Security, into one US$ 11 billion technology services behemoth called NTT Limited!

 

Introducing NTT Limited

By merging the disparate tech companies into one entity, NTT Limited can now deliver new capabilities on a global scale.

  • Clients access to a more comprehensive range and greater depth of skills across multiple technologies and capabilities
  • Global technology and managed services that are world leading in scale and depth
  • Improved ability to deliver more in-depth industry solutions for our clients
  • World-class managed services platforms with the ability to deliver local customizations to meet clients’ needs in each market
  • Increased investment in innovation and R&D.

President and CEO for NTT Corporation, Jun Sawada said, “I’m delighted to announce that we launched NTT Ltd. today.

When we combine the new capabilities of NTT Ltd. along with NTT DATA, we create a top five global technology and business solutions provider with US$20 billion revenues outside of Japan.

Going forward, we will accelerate our execution as one NTT in order to contribute to a smarter and better world through digital transformation.

NTT Limited already partners with over 10,000 clients around the world including the world’s leading organisations in financial services, pharmaceuticals, telecommunications, energy & utilities, manufacturing, automotive and technology sectors.

Current clients of NTT’s intelligent technology solutions include Tour de France, ALMA, City of Las Vegas, Connected Conservation, ISPPC, Alcatel and NXP.

 

Companies Forming NTT Limited

The brands that will be combined over a phased period to form NTT Limited include :

  • Arkadin
  • CAPSiDE
  • Communications Lifecycle Management (CLM)
  • DPA
  • DTSI Group
  • Emerio
  • e-shelter
  • Euricom
  • e2y
  • Global IP Network (GIN)
  • Gyron
  • Netmagic Solutions
  • NTT Communications Cloud Infrastructure Services (NTT Com CIS)
  • NTT Communications Managed Services
  • NTT Global networks
  • NTT Indonesia Nexcenter
  • Oakton
  • RagingWire
  • Secure-24
  • SQL Services
  • Symmetry
  • Training partners
  • Transatel
  • Viiew
  • WhiteHat Security

 

NTT Limited Chooses London As HQ

NTT Limited will be headquartered in London, with around 40,000 employees across 70+ countries.

President and CEO for NTT Corporation, Jun Sawada said, “We are also excited to confirm that our global headquarters for NTT Ltd will be in London and that our commitment to the UK remains extremely strong.

We considered several locations as the headquarters for NTT Ltd and made a deliberate decision to choose London.

It has many benefits, including a stable economy, wealth of skills and talent, diversity in population and thinking, strong infrastructure, schools and housing for global talent moving to the city.

In short, it’s a great city to live and work in, and we’re excited that we are making it the home for our new business”.

UK Prime Minister Theresa May said, “Britain has a long standing and proud reputation as a global tech leader and it’s fantastic that NTT Ltd. has chosen London for its global headquarters.

A key part of our modern Industrial Strategy is to put the UK at the forefront of the tech and data revolution, and they will join many other world-leading companies who call Britain home”. 

 

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2019 Global CX Report Identifies Severe CX Risks In APAC!

In their 2019 Global CX Benchmarking Report, Dimension Data revealed an urgent problem – a severe Customer Experience (CX) disconnect in Asia Pacific that could put businesses at risk in the new Experience Economy. Here are the full details!

 

Severe CX Disconnect In APAC

Research from Dimension Data showed that 67% of respondents from the Asia Pacific region felt that customer experience is not represented at board level, with lower-level management or multiple managers often assuming responsibility. Furthermore, only 21% said their organisation takes a fully integrated, centralised approach to customer experience.

However, the research showed that most business respondents in Asia Pacific recognise customer experience as an important competitive differentiator (91%) that is also vital for driving loyalty (90%), revenue growth (69%), and cost reduction (52%).

Despite this, the research revealed that nearly a quarter of respondents (20%) are dissatisfied with their own customer experience services, and only 11% believe they are delivering experiences that would lead customers to recommend them to others.

 

The Dangers Of A CX Disconnect

This is resulting in an ‘artificial reality’, where companies are talking about CX, but not delivering on it, creating a gap between their CX ambitions and actual CX capabilities. Businesses are looking at several CX technologies, such as customer analytics, artificial intelligence (AI), and digital integration, but aren’t currently able to implement them properly.

Pranay Anand, Solutions Director for Customer Experience, Dimension Data Asia Pacific said, “Customer experience must be higher on the agenda for every business and the whole organisation should get behind it. Brands acknowledge how crucial customer experience is, yet so few are making it a board level responsibility, leaving it siloed or delegating it to individual managers. There’s an artificial reality between organisations’ CX ambitions and making real change that benefits the customer. This disconnect must be resolved. Brands must make customer experience the priority they say it is.”

The research also revealed that many brands are turning to technology to improve customer experience, but often without a clear strategy. Some 37% of businesses in Asia Pacific said the digital solutions they have rolled out (such as chatbots and AI) do not provide the functionality their customers need, while around 64% of respondents said customer awareness of such technologies is the biggest barrier to adoption.

Anand added, “Technology is an enabler supporting and improving customer experience, but it’s not simply a case of flicking a switch for it to work. Claiming that the technology doesn’t provide the required functionalities or that customers are unaware of it, is a result of failed planning and communication not failed technology. Brands need to invest in technology, people, processes, and planning.”

Nancy Jamison, Principal Analyst for Customer Care at Frost & Sullivan, advised that brands should look to address these areas of disconnect within their business and measure, benchmark and report effectively to ensure such disconnects don’t creep back in.

“Customer experience benchmarking is more important than ever. Brands need to invest in customer experience but they also need to know that those investments are paying off. And if they’re not, they need to know what to change. Right now, it looks like brands aren’t putting the right kind of focus on customer experience and, as a result, they’re not seeing the outcomes they want. That’s bad for them, and their customers,” she said.

 

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Exclusive : Dimension Data On Living In A Multi-Cloud World!

On 30 October 2018, Dimension Data held a forum on Living in a Multi-Cloud World with F5 Networks. We had the exclusive opportunity to interview three key Dimension Data executives. Find out what we learned!

 

Dimension Data On Living In A Multi-Cloud World!

The Living In A Multi-Cloud World forum had a tagline of Connect, Automate, Secure. Let’s find out from Andy Cocks (CTO of Dimension Data Asia Pacific), Sandy Woo (Solutions Director of Dimension Data Malaysia), and Neville Burdan, Director of Cybersecurity, Dimension Data Asia Pacific), exactly what they mean!

Here are some key excerpts from the interview :

  • A key problem for many organisations is their inability to hire and retain talent to manage their infrastructure, so it would be cheaper and more efficient to leverage multi-cloud platforms
  • Managing a company’s digital requirements is getting exponentially complex, so the choice is to either outsource the job, or automate the various tasks.
  • There is also a lack of awareness about the advantages of adopting a multi-cloud platform, coupled with a lack of hyperscalers in Malaysia
  • The Dimension Data Managed Cloud Platform, which launched in July 2018, attempts to bridge the gap between demand and availability of cloud computing and storage, with multi-cloud support.

 

Multi-Cloud On Dimension Data Managed Cloud Platform

The Dimension Data Managed Cloud Platform, introduced in Malaysia in July 2018, is multi-cloud capable. Its Managed Services Operation Portal allows you to provision, deploy, monitor, and manage multiple instances from other cloud service providers like Microsoft Azure and Amazon Web Services.

Enterprise-Grade Security & Reliability

The Dimension Data Managed Cloud Platform offers enterprise-grade security and reliability, backed by a modern data centre with robust backup and disaster recovery capabilities to ensure business continuity. This allows their clients to create a hybrid environment that is highly scalable and responsive to their business needs, without worrying about security or reliability.

Compliance & Certification

The Dimension Data Managed Cloud Platform is certified to be compliant with SOC1 Type II, SOC2 Type II, ISO:22301, ISO:27001, and ISO:9001.

SAP HANA Enterprise Cloud Premium Partner

Dimension Data is one of only five global SAP HANA Enterprise Cloud Premium Partners, so it’s no surprise that the Dimension Data Managed Cloud Platform supports SAP S/4HANA in addition to other business enterprise applications and business productivity suites.

 

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The Dimension Data Managed Cloud Platform Revealed!

Dimension Data just announced that they are expanding their enterprise-grade Managed Cloud Platform (MCP) across Asia Pacific. Here in Malaysia, they are introducing the Dimension Data Managed Cloud Platform in partnership with the NTT Group.

 

The Dimension Data Managed Cloud Platform Explained

Building on the success of their global and regional Managed Cloud Platforms, Dimension Data is introducing their MCP in Malaysia, to better serve their clients and meet local demand for enterprise-grade hybrid cloud services.

The Dimension Data Managed Cloud Platform allows clients to securely deploy their applications and workloads into the cloud, while preserving data sovereignty. This platform also comes with built-in automation to help clients manage and capitalise on the benefits of multi-cloud environments.

SAP HANA Enterprise Cloud Premium Partner

Dimension Data is one of only five global SAP HANA Enterprise Cloud Premium Partners, so it’s no surprise that the Dimension Data Managed Cloud Platform supports SAP S/4HANA in addition to other business enterprise applications and business productivity suites.

Compliance & Certification

The Dimension Data Managed Cloud Platform is certified to be compliant with SOC1 Type II, SOC2 Type II, ISO:22301, ISO:27001, and ISO:9001.

Multi-Cloud Capable

Dimension Data Managed Cloud Platform is multi-cloud capable. Its Managed Services Operation Portal allows you to provision, deploy, monitor, and manage multiple instances from other cloud service providers like Microsoft Azure and Amazon Web Services.

Enterprise-Grade Security & Reliability

Partnering with the NTT Group allows the Dimension Data Managed Cloud Platform to deliver enterprise-grade security and reliability. They tout a modern data centre with robust backup and disaster recovery capabilities to ensure business continuity. This allows their clients to create a hybrid environment that is highly scalable and responsive to their business needs, without worrying about security or reliability.

 

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Dimension Data To Build Network For Chinese Conglomerate

29 March 2018 –  Dimension Data has been appointed to build a new network infrastructure to support a Chinese technology conglomerate. Under the agreement, Dimension Data will provide the client with a flexible data centre solution to alleviate their critical IT network issues and ensure quick system readiness under a stringent timeframe, which is an essential step to accommodate expansive data utilisation growth from the business.

 

Dimension Data To Build Network For Chinese Conglomerate

While the conglomerate is no stranger to the global technology and social network scene, Malaysia represents their latest international foray. They were seeking a trusted long-term partner with global presence to help grow their business locally, and to facilitate timely system readiness with strong technical support. Dimension Data was chosen due to existing relations in China, as well as its proven track record and domain expertise in Malaysia.

With its venture into Malaysia, the company was faced with building local market awareness, while addressing IT network performance under challenging timelines. In addition, regional expansion was business-critical to support growing demands from the global market.

To meet these requirements, Dimension Data proposed a new network infrastructure which included virtualised services in the data centre. With the agile and secured IT infrastructure in place, the conglomerate is now able to launch business services at a faster, smoother pace, while lowering the risks of hardware and system failures, thereby improving business users’ experience.

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Today, the client is able to meet the needs of various business pillars comprising of Internet-related services and technology products.  With the ability to seamlessly deliver scalable and secure data exchanges between the Business Units and the Global technology team, the conglomerate is now able to facilitate continuous enhancement to the quality, productivity and overall refinement of their services.

Following the deployment, the client has since been able to improve productivity in day-to-day operations and synchronise effectively between business units and global technology teams. This has improved their overall quality of performance and service, and reduced time taken to resolve IT issues.

“We are excited to be working with our client that is known for their commitment to continuous innovation and service excellence.  Our solutions approach and implementation methodology will enable them to scale in a swift and secure manner. We are fully committed as a trusted partner to provide them with more cutting-edge solutions to meet their evolving business needs,” said Henrick Choo, Managing Director, Dimension Data Malaysia.

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Dimension Data Adopts Cisco Umbrella In Cybersecurity Strategy

7 February 2018 – Dimension Data today announced that it has extended the company’s protection from ransomware, phishing attacks, bot networks, and all types of malicious software, with Cisco Umbrella, the industry’s first Secure Internet Gateway (SIG) in the cloud.

The decision to incorporate Cisco Umbrella follows the company’s firsthand experience protecting its own 28,000 employees and addresses its clients’ requirement to support an increasingly mobile workforce.

 

Dimension Data Adopts Cisco Umbrella In Cybersecurity Strategy

Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet.

“In today’s expanding threat landscape, it is critical to have powerful security tools that effectively support mobility and cloud. With Cisco® Umbrella, we are able to proactively stop threats on any mobile device before they happen with a secure solution that is easily integrated with existing infrastructure.” said Chris Panzeca, Senior Director, Global Strategic Partner Sales, Cisco.

“Today, the average user utilises four devices per day, and this is predicted to increase to five connected devices in the next four years,” said Darren O’Loughlin, Dimension Data’s Group Chief Security Officer. “As more enterprises look to harness the benefits of a mobile workforce that leverages cloud platforms, there’s a greater need to implement appropriate measures to secure data, infrastructures, applications and users, regardless of where they connect to the internet, and even if they’re off the VPN. That’s why we adopted Cisco Umbrella into our own cybersecurity strategy.”

According to the NTT 2017 Global Threat Intelligence Report, attacks targeting end users is one of the top cybersecurity threats on the rise. In line with this trend, security has become the top focus at the highest level. Now, more than ever, security leaders are being forced to demonstrate a return on investment of their security investments. This includes the business value realised through continuous cyber protection, detection, and response measures.

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In 2016, Dimension Data published its Securing Workspaces for Tomorrow white paper which explored the topic of how employees across the globe are already demanding a more mobile workplace with the flexibility to work from anywhere, any time, on any device to become more productive and achieve a better work-life balance.

“However,” said Matthew Gyde, Group Executive – Security, Dimension Data, “While the mobile Endpoint is a potential game changer for businesses, it exposes mobile workers to security risks and vulnerabilities. Mobile users may not have the same level of security as within the office perimeter, and are more vulnerable to cyberattacks. With Cisco Umbrella, threats beyond the network perimeter can be blocked.”

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The Dimension Data 2018 IT Predictions Revealed!

Ettienne Reinecke, Dimension Data’s Group Chief Technology Officer, reveals the Dimension Data 2018 IT Predictions!

 

The Dimension Data 2018 IT Predictions

The Dimension Data 2018 IT Predictions that was just published, noted the importance of blockchain, artificial intelligence, machine learning, robotics as well as virtual and augmented reality in 2018. They all have the potential to “deliver disruptive outcomes” and “reshape digital business”.

Blockchain

Ettienne Reinecke, Dimension Data’s Group Chief Technology Officer, says Blockchain has gone from strength to strength. “Last year, when we looked at the top digital business trends for 2017, we predicted that centralised transaction models would come under attack. We were spot on. In the financial services sector, we’ve seen the US and European capital markets moving onto Blockchain platforms, and similar activity in markets such as Japan. Considering how conservative and compliance-focused this sector is, that’s quite remarkable.

“It’s ironic that the cybercriminals who perpetrated the recent WannaCry ransomware attack could hold a federal government to ransom and demand to be paid in Bitcoin. Bitcoin might be a crypto-currency, but it’s based on Blockchain, and if cybercriminals are confident that Bitcoin provides a safe mechanism for the payment of ransoms, it indicates just how secure the distributed ledger approach is. I believe that Blockchain has the potential to totally re-engineer cybersecurity, but the industry has yet to come to terms with it.”

Blockchain And IoT

Reinecke predicts that Blockchain will also deliver on the promise of Internet of Things (IoT) in the year ahead.

“In the world of IoT you’re generating millions of small transactions that are being collected from a distributed set of sensors. It’s not feasible to operate these systems using a centralised transactional model: it’s too slow, expensive, and exclusive. To extract the true value from IoT technology you have to be able to operate in real time. Once a sensor alert is received from a control system you must react to it, meter it, and bill for it instantly – all of which negates the viability of a centralised transactional authority. The cost of the transaction has to be near-zero or free, and the cost elements of a centralised model simply don’t support the potential business model in IoT,” he explains.

In 2018, some interesting applications of Blockchain and IoT in the area of cybersecurity will emerge. Significant attacks have recently been launched from low-cost IoT endpoints, and there’s very little incentive for manufacturers of these devices to incur the cost of a security stack, which leaves them extremely vulnerable. Blockchain can play a fundamental role in securing these environments.

New Wireless Technologies

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Another exciting trend to look forward to is the boom in new wireless technologies that will enable IoT and bring us a step closer to the dream of pervasive connectivity. Some of these advancements will include 5G and Gbps Wi-Fi, new controls, virtual beacon technology, and low power, long distance radio frequency.

Digital Disruption

There’s also a “digital fight-back” coming on the part of certain incumbent players. Established businesses that have proactively transformed into digital businesses, modernised their architectures, and embedded high levels of automation into their operations have a window of opportunity to claw back market share in the year ahead. That’s because there’s been an increase in the number of cloud-born start-ups themselves starting to be disrupted in certain industries.

“I predict that a number of digitally transformed incumbents will successfully start reclaiming their markets because they have more credibility, longer histories, an established customer base, and assets that can stand the test of time,” says Reinecke.

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Dimension Data and AIG Offer End-To-End Cyber Security Protection

September 20, 2016 – In a first-of-its-kind partnership, Dimension Data (Malaysia) Sdn Bhd and AIG Malaysia Insurance Berhad signed a Memorandum of Understanding (MOU) to offer their clients more extensive end-to-end cyber security protection tailored to their risk profiles.

This pilot partnership to provide end-to-end cyber security protection combines the cyber security capabilities of Dimension Data, and AIG’s CyberEdge insurance. Dimension Data will assess the risk level of an organisation’s IT systems, while AIG provides the insurance coverage, access to tools, and best practices to increase their security posture.

 

How Will The Dimension Data – AIG Cyber Security Protection Work?

In this video, Guido Crucq, General Manager (Security Solutions Business Unit) of Dimension Data Asia Pacific, gives a short presentation on cyber security protection, and how Dimension Data can help AIG’s clients reduce risk and cost of insurance.

Next, Jason Kelly, Head of Liabilities & Financial Lines of AIG Asia Pacific, explains the rationale behind the AIG CyberEdge insurance, and how Dimension Data can help reduce its cost for companies.

Finally, Dr. Amirudin from CyberSecurity Malaysia gave a presentation on the Malaysian perspective of cybersecurity.

This joint effort is a response to requests from AIG clients for a more comprehensive risk management approach that includes the assessment of risks. With Dimension Data’s assessment in hand, AIG can better customise the right protection plan to meet the requirements of their clients. AIG clients can also use Dimension Data’s assessment to effect necessary cybersecurity changes to reduce their insurance premiums.

Recent statistics from CyberSecurity Malaysia, the national cyber security specialist agency under the Ministry of Science, Technology and Innovation (MOSTI), showed that in 2015, Malaysia reported a total of 27 million cases involving Botnets. Botnets are a number of computers that have been set up to forward transmissions, which include spam or viruses, to other computers on the internet.

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Cisco & Dimension Data Protect Rhinos By Tracking People

22 April 2016 – South Africa-headquartered technology company, Dimension Data, and worldwide leader in networking, Cisco, today announced an initiative aimed at dramatically reducing the number of rhinos being poached in South Africa.

The two companies have deployed some of the world’s most sophisticated technology in an unnamed private game reserve adjacent to the world-renowned Kruger National Park to monitor and track individuals from the time they enter the reserve gates, until they exit.

The goal is to proactively intervene and stop people entering the reserve illegally – whether it’s cutting fences, being dropped onto the ground by helicopters, or simply driving in through the entrance gates.

 

Over time, the technology will be replicated in other reserves in South Africa, Africa, and globally, to not only protect rhino, but conserve other endangered species including elephants, lions, pangolin, tigers in India and Asia, and even sea rays in the ocean.

According to the South African Department of Environmental Affairs’ Report 2015, a staggering 1,215 rhinos were killed by poachers in 2014 alone. This equates to three rhinos being killed every day. If the rate of poaching continues, rhino deaths could overtake rhino births by 2018, and the rhino could be non-existent in South Africa by 2025.

Dimension Data executive, Bruce Watson explains: “Every day, hundreds of staff, suppliers, contractors, security personnel, and tourists enter and exit game reserves. The human activity in these environments is not monitored because, typically, the reserve is in a remote location with basic IT infrastructure and access control, manual security processes, and very limited communication.”

“With our Connected Conservation technology, we don’t touch the animals by darting them with tranquilisers to insert sensors into their horns, or insert a chip under their skin. This can be extremely stressful and risky for the animal, and we’ve seen a number of rhinos either dying, or going blind, and having to be euthanased.”

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In phase one, Dimension Data worked closely with Cisco, to gather information from the game rangers, security personnel, technology, and control centre teams. The first step was to create a secure Reserve Area Network (RAN) and install Wi-Fi hotspots around key points, which is completed.

Phase two of the Connected Conservation project will incorporate CCTV, drones with infrared cameras; thermal imaging, vehicle tracking sensors, as well as seismic sensors on a highly secure intelligent network. Dimension Data has also deployed Cisco’s Reserve Area Networks (RANs) which will be one of the first installations of its kind in the world.

Chris Dedicoat, executive vice president of Worldwide Sales for Cisco said: “South Africa is currently home to about 70% of the remaining rhinos in the world, most of which are located in the Kruger National Park, which drove the decision to pilot Connected Conservation. In close collaboration with Dimension Data, the teams moved rapidly to study and build a highly secure digital solution that provides those who are protecting the rhinos with the valuable insights, transparency and visibility they need to make effective and informed decisions against poaching.”

 

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