Dell Technologies just unveiled the results of their Digital Transformation Index 2020 – DT Index 2020, for short.
Take a look at the key findings of the DT Index 2020!
Dell Technologies DT Index 2020 : What’s New?
Dell Technologies has unveiled results from its global study that shows organisations shifting the digital transformation programmes – seen as a critical business driver for recovery – into high gear and are on the path to accomplish in a few months what would normally have taken years.
Additionally, the Dell Technologies Digital Transformation Index (DT Index), updated biennially, indicates organisations are not slowing down even during the global COVID-19 pandemic.
Dell Technologies DT Index 2020 : Key Findings
The Dell Technology DT Index 2020 results found that:
Eight in 10 organisations have fast-tracked some digital transformation programmes
79 percent of global organisations (86 percent of APJ organisations) are re-inventing business model
Overall digital transformation curves for both global and APJ region are moving up the digital maturity scale
That said, organisations globally and in APJ still face barriers in their journey to digital transformation success. The top 3 are:
Data privacy and cybersecurity concerns
Lack of budget and resources
Unable to extract insights from data and/or information overload
“The findings form Digital Transformation Index 2020 provides evidences to propel organisations in the data era despite the challenging climate brought on by the pandemic. By recognising the transformation barriers and investing in the right opportunities, organisations can act immediately to drive new ideas, concepts and solutions to maintain or accelerate growth.” – KT Ong, Country Manager – Malaysia, Dell Technologies.
ASEAN plans to keep the 5G ecosystem open to HUAWEI, to ensure a level playing field as ASEAN countries build up their 5G infrastructure. Here are the details!
ASEAN Keeps 5G Ecosystem Door Open For HUAWEI
During a courtesy visit to the HUAWEI Cyber Security Transparency Center in Brussels, Belgium, the Deputy Secretary-General for the ASEAN Economic Community (AEC), Dr. Aladdin D. Rillo said that ASEAN has to ensure a level-playing field in developing their 5G ecosystem.
“We’re very much committed to ensuring that market players like Huawei are engaged, because these private sector players are very important in terms of the ability to build the right infrastructure and develop the ecosystem,” said the Deputy Secretary-General.
“The world is very inter-connected and integrated. We have to help each other and work together towards our common goals. Any distraction from that will not be beneficial to any player,” he added.
As the digital sector in ASEAN countries is booming, cybersecurity will play a critical role in digital transformation in ASEAN, particularly in accelerating the development of 5G, AI and IoT.
“We are impressed on how Huawei carried out cyber security approaches as explained during our visit to Huawei Cyber Security Transparency Center. This further convinced us why cyber security measures are needed to optimize security in the era of the Industrial Revolution 4.0 in ASEAN,” Dr. Rillo said.
“Therefore, we continue to encourage ASEAN’s countries to strengthen the cooperation, and we also need support from private players that have proven capable of delivering reliable and leading technologies, such as Huawei, especially in building innovation-friendly ecosystem, and to answer relevant issues related to big data, data privacy and cybersecurity,” he added.
ASEAN 5G Development
The ASEAN region is currently experiencing rapid growth of the Internet, digital, social media and mobile activities with 65% Internet penetration and over 400 million Internet users.
The ASEAN Economic Community (AEC) therefore expressed its commitment to encourage member countries to accelerate their digital transformation in various sectors, to realise a digital intelligent world by 2030.
“There has been a strong emphasis on the digitalization in ASEAN. To do that, we need to have the right infrastructure,” said Dr. Rillo. “This year, under the chairmanship of Vietnam, we’re looking specifically at 5G, which is an important foundation for us to support digital transformation and market integration.”
“With ASEAN’s digital economy has surged to USD100 billion for the first time in 2019 and is expected to grow beyond USD300 billion by 2025, for governments, business, and society, digital transformation is no longer just an option, but a necessity for economic and business empowerment,” he added.
NTT Ltd won multiple awards at the Cisco Partner Summit 2019 in Las Vegas, which is a great start to its inaugural year after being formed from 28 different companies.
They were recognised as APJC Partner of the Year, and Software Partner of the Year at that partner summit. On top of that, they won several regional awards in Asia Pacific, namely :
Architectural Excellence : Security
Cisco Capital Partner of the Year
Learning Partner of the Year
Partner of the Year for Greater China and India
Jan Wuppermann, Senior Vice President, Asia Pacific – Strategy & Business Operations at NTT Ltd. said, “I’m extremely proud of our joint achievements and successes. We look forward to continuing our partnership with Cisco to deliver value to our clients around the world.”
Doc Watson, Group Executive – Global Cisco Alliance at NTT Ltd. said, “We are proud to once again be recognized by Cisco with a double award win this year. For 28 years now, we have been working in partnership with Cisco to co-innovate together. We share and leverage our intellectual property, including products and code, which allows us to move faster with a focus on applied innovation to challenge the art of the possible. This will ultimately result in some exciting innovations for our clients.”
How Cisco Selected NTT Ltd For These Awards!
Cisco awards these Partner Summit awards to recognise channel partners with superior business practises and to reward best-in-class methodologies.
The awards recipients were selected by a group of Cisco Global Partner organisation and regional executives. Some areas they consider include innovative processes, architecture-led successes, strategic business outcome-focused programs, and sales approaches.
“It gives me great pleasure to recognize these partners who continue to demonstrate superior performance and drive value for our customers. They demonstrate superior leadership and innovation to help enterprises solve complex problems,” said Oliver Tuszik, senior vice president, Global Partner Organization, Cisco. “It’s an honor to present the APJC Partner of the Year and Software Partner of the Year awards to NTT Ltd. in recognition of its outstanding achievement in helping customers respond to their business challenges.”
Dell Technologies just shared with us the key findings from their research that explore the future of connected living by the year 2030!
Find out how emerging technologies will transform how our lives will change by the year 2030!
Dell On The Future of Connected Living In 2030!
Dell Technologies conducted their research in partnership with the Institute for the Future (IFTF) and Vanson Bourne, surveying 1,100 business leaders across ten countries in Asia Pacific and Japan.
Let’s take a look at their key findings, and find out why they believe the future is brimming with opportunity thanks to emerging technologies.
Technological Shifts Transforming The Future By 2030
IFTF and a forum of global experts forecast that emerging technologies like edge computing, 5G, AI, Extended Reality (XR) and IoT will create these five major shifts in society :
1. Networked Reality
Over the next decade, the line between the virtual and the real will vanish. Cyberspace will become an overlay on top of our existing reality as our digital environment extends beyond televisions, smartphones and other displays.
This transformation will be driven by the deployment of 5G networks that enable high bandwidth, low-latency connections for streaming, interactive services, and multi-user media content.
2. Connected Mobility and Networked Matter
The vehicles of tomorrow will essentially be mobile computers, with the transportation system resembling packet-switched networks that power the Internet.
We will trust them to take us where we need to go in the physical world as we interact in the virtual spaces available to us wherever we are.
3. From Digital Cities to Sentient Cities
More than half of the world’s population live in urban areas. This will increase to 68% over the next three decades, according to the United Nations.
This level of growth presents both huge challenges and great opportunities for businesses, governments and citizens.
Cities will quite literally come to life through their own networked infrastructure of smart objects, self-reporting systems and AI-powered analytics.
4. Agents and Algorithms
Our 2030 future will see everyone supported by a highly personalised “operating system for living” that is able to anticipate our needs and proactively support our day-to-day activities to free up time.
Such a Life Operating System (Life OS) will be context-aware, anticipating our needs and behaving proactively.
Instead of interacting with different apps today, the intelligent agent of the future will understand what you need and liaise with various web services, other bots and networked objects to get the job done.
5. Robot with Social Lives
Within 10 years, we will have personal robots that will become our partners in life – enhancing our skills and extending our abilities.
In some cases, they will replace us, but this can mean freeing us to do the things we are good at, and enjoy.
In most cases, they can become our collaborators, helping to crowdsource innovations and accelerate progress through robot social networks.
Preparing For The Future Of Connected Living By 2030
Many businesses in APJ are already preparing for these shifts, with business leaders expressing these perceptions :
80% (82% in Malaysia) will restructure the way they spend their time by automating more tasks
70% (83% in Malaysia) welcome people partnering with machines/robots to surpass our human limitations
More than half of businesses anticipate Networked Reality becoming commonplace
– 63% (67% in Malaysia) say they welcome day-to-day immersion in virtual and augmented realities
– 62% (63% in Malaysia) say they welcome people being fitted with brain computer interfaces
These technological shifts are seismic in nature, leaving people and organisations grappling with change. Organisations that want to harness these emerging technologies will need to collect, process and make use of the data, while addressing public concerns about data privacy.
APJ business leaders are already anticipating some of these challenges :
78% (88% in Malaysia) will be more concerned about their own privacy by 2030 than they are today
74% (83% in Malaysia) consider data privacy to be a top societal-scale challenge that must be solved
49% (56% in Malaysia) would welcome self-aware machines
49% (43% in Malaysia) call for regulation and clarity on how AI is used
84% (85% in Malaysia) believe that digital transformation should be more widespread throughout their organisation
Red Hat just announced that their partners are driving a rising interest for hybrid cloud in the Asia Pacific region.
Here is everything you know about their update on the Red Hat Certified Cloud and Service Providers program!
Red Hat Partners Are Driving APAC Hybrid Cloud Adoption
At Red Hat Forum 2019, Red Hat revealed that there is a rising interest for hybrid cloud in Asia Pacific, driven by an increasing number of cloud and managed service providers joining the Red Hat Certified Cloud and Service Providers program.
The Red Hat Certified Cloud and Service Providers program currently have over 300 cloud, system integrators and managed service providers in Australia, China, Japan, Korea, Singapore, Thailand, The Philippines and Vietnam.
Red Hat shared a list of some APAC cloud and managed service providers that have recently enrolled in the program :
Australia : Bulletproof
China : Shanghai DaoCloud Network, Shanghai Yungoal Infotech
India : Cyfuture India Pvt. Ltd, Netlabs Global IT Services Pvt. Ltd, GAVS Technologies, Kaar Technologies, Sensiple Software Solutions
Japan : BBC Co Ltd, i2ts Inc.
Korea : Codefarm
Singapore : Fujitsu Singapore
Thailand : Internet Thailand Public Company Limited
The Philippines : Micro-D International
Vietnam : Sao Bac Dau Telecom JS
These Red Hat Certified Cloud and Service Providers can gain access and leverage Red Hat solutions like Red Hat Enterprise Linux, Red Hat OpenShift Container Platform and Red Hat OpenStack Platform, to improve operational efficiency and flexibility, as well as expand their hybrid cloud and ISV solutions.
Red Hat Innovation Awards For HLB + Alliance Bank!
Red Hat also announced that the two winners for the Red Hat Innovation Awards 2019 :
Digital Transformation and IT Optimisation : Hong Leong Bank
Digital Transformation and Agile Integration : Alliance Bank
Microsoft Asia and IDC Asia Pacific just released findings of a study which suggests that higher education institutions in APAC can double their rate of innovation with AI (artificial intelligence)!
APAC Higher Education Can Double Innovation With AI!
The Microsoft-IDC study – Future Ready Skills : Assessing APAC Education Sector’s Use of AI – found that AI (artificial intelligence) will help double the rate of innovation for higher education institutions.
This involves using AI to better manage student performance and enhance student engagements, while optimising operations to reduce work amongst the faculty and administrative staff.
Based on the study, the top business drivers to adopt AI in higher education include better student engagement, higher funding, and accelerated innovation.
Institutions that have already adopted AI say that they are seeing improvements in the rate of 11% to 28% in those areas.
By 2021, Microsoft and IDC predict that institutions using AI will experience the biggest jump in funding – 3.7X, which is higher than most industry sectors in Asia Pacific.
AI In Higher Education Case Study
Developing a globally engaged citizenry is one of Japan’s key priorities. However, many students avoid studying or going abroad, as doing so can delay them from taking classes they need to graduate.
The Faculty of Engineering at Hokkaido University, for example, has chosen to implement AI as part of its mission to encourage students to study abroad.
They developed a Microsoft Azure-based e-learning system that leverages AI and automation capabilities. This system lets students keep up with coursework back home, with course preparation streamlined from days to mere hours.
AI Skills Required For The Future Of Higher Education
Both education leaders and their staff are equally positive about the impact of AI on higher education jobs.
A large majority (61%) of both segments believe that AI will either help them do their jobs better, or reduce repetitive tasks.
21% of education leaders, and 13% of their staff also agree that AI will help create new jobs in higher education.
However, the requisite skills for an AI future are currently in shortage. The top three skills that education leaders believe will face a shortage in the next three years include :
IT skills and programming
Quantitative, analytical and statistical skills
The Study also noted a disconnect with the perception of education leaders of their staff’s willingness to reskill to adapt to an AI future.
26% of education leaders believe that their staff have no interest to reskill, but in reality, only 11% of their staff had no interest to reskill.
Malaysian Prime Minister Tun Dr. Mahathir Mohamad, the world’s oldest PM, just showed the world that you are never too young or too old to learn coding, when he got a lesson in coding by two 10-year old girls!
The Importance Of Learning To Code
Businesses all over the world are racing to digitally transform into intelligent organisations.
In the digital economy of the future, digital skills and STEM will become the new passport to success for the individual as well as the nation.
Here in Malaysia, the government already understands the importance of coding and STEM skills, launching the STEM4All campaign with Microsoft Malaysia.
But Coding Is Not Just For The Young…
However, while coding and STEM skills will be critical to the future of our students, they are already very important in the world place today.
The digital transformation of businesses and organisations depends on the coding skills of their employees today.
Therefore, it is also critical for the employees of today to learn how to code. Coding is not just for the young…
As World’s Oldest PM Learns Coding From Two 10 Year Old Girls!
The world’s oldest Prime Minister – Dr. Mahathir Mohamad – at 94 years and counting, recently sat down for a coding session with two 10 year old girls.
These girls, who are Microsoft Malaysia Ambassadors, are part of the new generation of children who are as comfortable coding, as they are playing with Legos.
In their exclusive coding session, Chloe Soh Ke Er and Serena Zara Taufiq taught Dr. Mahathir how to code, proving that everyone can learn to code!
“As Malaysia continues its digital transformation journey, technology plays an important role. Mobility, Cloud Computing, the Internet of Things, Artificial Intelligence (or AI), and Big Data Analytics are among the most important drivers of digital transformation.
With that, STEM needs to be democratized in order to develop Future Ready Malaysian Talent,” said Prime Minister Tun Dr. Mahathir bin Mohamad
The video was released by the Ministry of Communication and Multimedia, as part of the Malaysian government’s effort to break down barriers to STEM education and digital literacy amongst Malaysians.
Held in the Land of Smiles, SAP Experience 2019 was an exclusive look at how key Southeast Asian companies are digitally transforming themselves into intelligent enterprises, with a focus on the experience economy.
Join us for an inside look at what went on at SAP Experience 2019, and hear from SAP and leading business leaders on how businesses can win in the experience economy!
What Is SAP Experience 2019 All About?
SAP 2019 is an SAP-sponsored conference on the digital transformation of intelligent enterprises to take on the challenges of the experience economy.
They invited business leaders from across the APJ region, from leading companies like Zuellig Pharma, Standard Chartered Bank and Troo.
They also announced that SingEx Holdings selected S/4HANA Cloud to power their Global Finance System.
SAP Experience Talk #1 : Leading The Experience Economy
Scott Russell, President of SAP APJ, spoke on the future of Asia, specifically on how companies here are leading in the experience economy.
SAP Experience Talk #2 : The Future of the Enterprise
Claus Andresen (President and Managing Director of SAP SEA) spoke on The Future of the Enterprise, specifically when it comes to the Experience Economy.
Then Rudy Abrahams (Vice President of Digital Transformation Office, SAP SEA) demonstrated the power of Qualtrics’ experience management capabilities, and how they can help companies improve the experience of their customers.
SAP Experience Talk #3 : The Future of Supply Chain Finance
Hear from Lisa Robbins, the Global Head of Transaction Banking of Standard Chartered Bank, on the future of supply chain finance.
SAP Experience Talk #4 : The Future of Digital Insurance
Speaking on the future of digital insurance was Hans van Wuijckhuijse, the Chief Operating Officer and Chief Technology Officer of Troo, a life insurance joint venture of Ageas – Belgium’s largest insurer and the East West Bank, one of the largest banks in the Philippines.
SAP Experience Talk #5 : The Future of Retail
Ronald Lee, the Project Director of City Mart Holding – an icon of Myanmar’s retail industry with over 200 stores and 8500 employees – speak on the future of retail, in a world that’s increasingly moving towards online purchases.
SAP Experience Talk #6 : Futureproofing The Pharma Supply Chain
Daniel Laverick, Head of SAP and IT Solutions at Zuellig Pharma, addresses a critical problem affecting the pharmaceutical industry – counterfeit medicine – with a blockchain solution.
The same solution can also address their other issues, like cross-border trading and product recalls, with greater efficiency and more importantly, transparency.
SAP Roundtable : The Future of Work
The main event ended with a roundtable on The Future of Work. Hosted by Cynthia Quah, Vice President of SAP SuccessFactors SEA, it featured :
Catherine Ee Ling, Head of Talent Acquisition, Learning & Development, National University of Singapore
Ho Seng Chee, Chief Work & Culture Officer, JustCo
Vanee Bijayendrayodhin, Chief People Officer, Ananda Development
SAP today announced that SingEx Holdings Pte Ltd (SingEx) has selected S/4HANA Cloud to power their Global Finance System. Here are the details…
SingEx Digital Transformation With SAP
The global Meetings, Incentives, Conventions and Exhibitions (MICE) market is projected to reach US$1,439.3 billion in 2025.
In the Asia Pacific region alone, the MICE industry is expected to grow at a CAGR of 8.6% to reach US$441.1 billion by 2025.
SingEx aims to capitalise on their expertise in trade conferences and exhibitions by building a Global Finance System to support its expansion into China, the United Kingdom, India and Southeast Asia.
As part of that digital transformation journey, SingEx is working with SAP to build a scalable Global Finance System that can adapt to support the diverse requirements of the different markets.
SingEx Selects SAP S/4HANA Cloud For Global Finance System!
Powered by SAP’s S/4HANA solution with SAP Cloud Platform, SAP Analytics Cloud and Opentext Cloud, it will offer swift development on more comprehensive planning models, with better insights that can improve decision making.
The SAP solution for SingEx will also include feature planning, business intelligence, predictive analytics and machine learning capabilities. They will help SingEx transform into an intelligent enterprise.
In partnership with Intel, Dell Technologies announced the launch of five Dell AI Experience Zones across the APJ region!
Here is a quick primer on the new Dell AI Experience Zones, and what they mean for organisations in the APJ region!
The APJ Region – Ripe For Artificial Intelligence
According to the Dell Technologies Digital Transformation Index, Artificial Intelligence (AI) will be amongst the top spending priorities for business leaders in APJ.
Half of those surveyed plan to invest in AI in the next one to three years, as part of their digital transformation strategy. However, 95% of companies face a lack of in-house expertise in AI.
This is where the five new Dell AI Experience Zones come in…
The Dell AI Experience Zones
The new AI Experience Zones are designed to offer both customers and partners a comprehensive look at the latest AI technologies and solutions.
Built into the existing Dell Technologies Customer Solution Centres, they will showcase how the Dell EMC High-Performance Computing (HPC) and AI ecosystem can help them address business challenges and seize opportunities.
All five AI Experience Zones are equipped with technology demonstrations built around the latest Dell EMC PowerEdge servers. Powered by the latest Intel Xeon Scalable processors, they are paired with advanced, open-source AI software like VINO, as well as Dell EMC networking and storage technologies.
Customers and partners who choose to leverage the new AI Experience Zones will receive help in kickstarting their AI initiatives, from design and AI expert engagements, to masterclass training, installation and maintenance.
“The timely adoption of AI will create new opportunities that will deliver concrete business advantages across all industries and business functions,” says Chris Kelly, vice president, Infrastructure Solutions Group, Dell Technologies, APJ.
“Companies looking to thrive in a data drive era need to understand that investments in AI are no longer optional – they are business critical. Whilst complex in nature, it is imperative that companies quickly start moving from theoretical AI strategies to practical deployments to stay ahead of the curve.”
Dell AI Experience Zones In APJ
The five new AI Experience Zones that Dell Technologies and Intel announced are located within the Dell Technologies Customer Solution Centres in these cities :
One of the biggest stories from Dell Technologies World 2019 was the new Microsoft – Dell partnership. Microsoft CEO Satya Nadella himself joined Michael Dell to talk about it!
The 2019 Microsoft – Dell Partnership
Dell Technologies and Microsoft have been partners for a long time now, but at Dell Technologies World 2019, they announced that they were expanding their partnership in a number of digital transformation solutions.
Let’s take a look at what the components of the 2019 Microsoft – Dell partnership…
Azure VMware Solutions – VMware On Azure!
For the first time ever, Microsoft will offer VMware on Azure! The new Azure VMware Solutions are built on VMware Cloud Foundation, and deployed in Azure.
This would allow companies to capitalise on VMware’s trusted cloud infrastructure and the mission-critical performance of Microsoft Azure.
Hybrid Cloud Connectivity
With Azure VMware Solutions, customers will be able to seamlessly migrate, extend and run existing VMware workloads from on-premises environments to Microsoft Azure without the need to re-architect applications or retool operations.
They will also be able to build, run, manage, and secure new and existing applications across VMware environments and Microsoft Azure, while extending a single model for operations based on established tools, skills and processes as part of a hybrid cloud strategy.
Tapping Into Azure Capabilities
Azure VMware Solutions enable organisations to tap into Azure’s scale, security and fast provisioning cycles to innovate and modernise applications while also improving performance.
By integrating with native Azure services, customers can easily infuse advanced capabilities like AI, Machine Learning, and IoT into their applications enabling new, intelligent experiences.
Azure VMware Solutions are first-party services from Microsoft developed in collaboration with VMware Cloud Verified partners CloudSimple and Virtustream (a Dell Technologies company).
Both CloudSimple and Virtustream run the latest VMware software-defined data center technology.
This ensures that customers enjoy the same benefits of a consistent infrastructure and consistent operations in the cloud as they achieve in their own physical data center, while allowing customers to also access the capabilities of Microsoft Azure.
New Microsoft – Dell Workspace Solutions
The 2019 Microsoft – Dell partnership also sees a collaboration in digital workspace solutions between Microsoft and both Dell Technologies and VMware.
Microsoft 365 + VMware Workspace ONE
Customers who use both Microsoft 365 and VMware Workspace ONE will now be able to leverage both solutions to maximise their investments.
Specifically, they will be able to use Workspace ONE to manage and secure Office 365 across devices through cloud-based integration with Microsoft Intune and Azure Active Directory.
Dell Provisioning Services Integration
Through the new Dell Technologies Unified Workspace, customers can leverage the integration of Microsoft Windows Autopilot and Dell Device Provisioning and Deployment Services, like Dell ProDeploy – all enabled by the integration of Microsoft 365, Workspace ONE, and Dell Provisioning Services.
Windows Virtual Desktop
Microsoft also announced Windows Virtual Desktop, the only service that delivers a multi-session Windows 10 experience, optimisations for Office 365 ProPlus, and support for Windows Server Remote Desktop Services (RDS) desktops and apps.
As a part of this agreement, VMware will extend the capabilities of Microsoft Windows Virtual Desktop to enable customers to further accelerate their cloud initiatives, leveraging VMware Horizon Cloud on Microsoft Azure.
Initial capabilities are expected to be available as a tech preview by the end of calendar year 2019.
VMware + Azure Integration
Microsoft and VMware are also exploring initiatives to drive further integration between VMware infrastructure and Azure such as integration of VMware NSX with Azure Networking and integration of specific Azure services with VMware management solutions.
They will also be exploring bringing specific Azure services to the VMware on-premises customers. Through this collaboration, the companies aim to give customers a more seamless experience across VMware and Azure environments.
Microsoft opened a brand new Technology Centre in downtown Sydney last month, and we were one of the few that were given an exclusive tour.
Join us for the Microsoft Technology Centre Sydney tour, and find out what it offers, and how it looks inside!
Microsoft Technology Centre Sydney
Located at 1 Martin Place, the new Microsoft Technology Centre Sydney represents a significant investment by Microsoft in New South Wales.
Taking over the entire floor of what was once the LinkedIn office in Sydney, it is home to a dedicated Microsoft team of seven experts and specialists, including a director, five technical architects with extensive experience in various sectors, and a technology manager.
Steven Worrall, Managing Director, Microsoft Australia, said; “This is a significant and important investment by Microsoft in the Australian market.
The Microsoft Technology Centre will help our customers accelerate their digital journeys by bringing together the right resources – people and technology – in one location to demonstrate what can be achieved in their organisation and then to work with them to bring that to life.
The Microsoft Technology Centre Sydney is the latest in a string of large investments by Microsoft int the Australian market, which included the establishment of two Azure data centre regions in Canberra, and a Microsoft Reactor in the Sydney Startup Hub.
What Does Microsoft Technology Centre Sydney Offer?
The new Microsoft Technology Centre Sydney gives Australian enterprises the opportunity to explore how to digitally transform themselves. It offers an envisioning theatre, an exploration showcase, an innovation factory, a social hub, a cybersecurity room, as well as workshop and boardrooms.
At the Microsoft Technology Centre Sydney, enterprises will have direct access to Microsoft experts, as well as strategy briefings, architecture design sessions, workshops, proof-of-concepts as well as hackathons.
NSW Government MOU
At its official launch, the NSW government signed a Memorandum of Understanding (MOU) with Microsoft Australia.
Under this MOU, NSW department leads would be invited to the new Microsoft Technology Centre Sydney, to explore how NSW government services can be digitally transformed.
Greg Wells, NSW Government Chief Information and Digital Officer, said, “This Memorandum of Understanding will allow us to bring Department Heads to the MTC where they can see what more can be achieved with digital services, improved efficiencies and good value solutions.
We expect there will be significant positive impact for citizens and businesses as well as operational efficiencies for Government.”
Microsoft Australia also announced a five-year strategic partnership with IT services giant DXC Technology, to transition both their Australian clients to the Microsoft Azure cloud services.
This is the first partnership of its kind worldwide, and will enable current and future DXC clients to better transition their workloads to Microsoft Azure in Australia.
Seelan Nayagam, managing director, DXC Technology said, “Microsoft Azure is a trusted, secure and high-performance cloud with an already comprehensive and growing array of services.
Together we can provide solutions that our government and commercial clients can confidently deploy today while being prepared for changing market conditions or expectations.
The combination of our deep understanding and experience and Microsoft’s cloud and technical expertise is going to be a game changer for existing and new clients to realize and expand their digital transformation ambitions.”
Kroger and Microsoft just announced a collaboration to redefine the customer experience using Kroger Technology products powered by Microsoft Azure. Here is a look at the new Kroger Microsoft RaaS collaboration!
The Kroger-Microsoft RaaS Collaboration Revealed!
As part of the Kroger-Microsoft RaaS (Retail as a Service) collaboration, Kroger and Microsoft will jointly market a commercial RaaS product to the industry, as well as pilot a connected store experience.
This partnership brings together Kroger’s expertise in the grocery industry with the power of Microsoft Azure and Azure AI.
Retail as a Service (RaaS)
The Kroger-Microsoft RaaS product is enablement software built by a retailer for retailers, supporting modern retail experiences and harmonizing customers’ digital and physical shopping experiences.
The new Kroger-Microsoft RaaS solution is a Kroger product powered by Microsoft Azure. It offers a suite of capabilities to support KPIs and merchandising plans, collect customer insights, enhance employee productivity, improve out-of-stocks, better the customer experience, and allow for hyper personalisation using proprietary technology.
Future commercial products include: Scan, Bag, Go; Virtual Store Manager; sensor network; and connectors to corporate systems like point-of-sale, and inventory management, tag and merchandising systems.
Connected Store Experience Pilot
The Kroger Technology team has developed a smart technology system, powered by Microsoft Azure and connected by IoT sensors, to transform two pilot stores.
They will leverage RaaS, establishing a way to quickly add innovations to create new customer experiences, enable higher levels of personalisation through insights and enhance store associate productivity.
Lenovo sponsored an IDC research on the questions that are foremost on the minds of corporate IT decision makers when it comes to digital transformation. Find out what they found out in the Lenovo + IDC info brief on Powering Intelligent Enterprise Transformation!
Lenovo + IDC on Powering Intelligent Enterprise Transformation
IDC ASEAN Research Director, Jun Fwu Chin, gave us a summary of their findings, which we recorded for your viewing pleasure!
Here is a snapshot of the IDC report on Powering Intelligent Enterprise Transformation :
Automation: In 2019, 25 per cent of IT development and operationprocesses will be automated, resulting in a 15 per cent gain in IT productivity and requiring IT to redefine skills and manage digital workers.
XaaS: By 2020, 90 per cent of large enterprises will generate revenue from data as a service—from the sale of raw data, derived metrics, insights, and recommendations—up from nearly 50 per cent in 2017 (Source: IDC FutureScape: Worldwide IT Industry 2018 Predictions)
Employee experience: By 2021, demand for top talent will result in 65 per cent of G2000 companies offering co-working and remote-work options that leverage pervasive access to enterprise and collaboration applications.
New revenue sources: By 2023, 30 per cent of G2000 companies will generate at least 20 per cent of their revenue outside their core industries, using crowdsourcing and agile aggregation models to source talent and business capabilities.
At an exclusive briefing today, Dell Technologies revealed their DT Index findings for Malaysia, with a very sobering picture of an uphill struggle for the digital transformation of Malaysian businesses going forward.
What Is The Dell DT Index?
The DT Index is short for the Dell Technologies Digital Transformation Index. Conducted by independent research company, Vanson Bourne, and in collaboration with Intel, the DT Index maps the digital transformation progress of mid- to large-sized companies, and looks at the confidence of their leaders in digitally transforming their companies.
The DT Index’s calculations are based on the surveyed companies’ perceived performance in the following areas :
delivering against the core attributes of a digital business
their existing IT strategy
their workforce transformation strategy
their planned investments
The 2018 Dell DT Index For Malaysia Briefing
KT Ong, Country Manager of Dell EMC Malaysia, gave us the key findings of the 2018 Dell DT Index for Malaysia.
Here are the 2018 Dell DT Index’s key findings
Only 21% of Malaysian businesses have a clear digital plan and strategy in place; a mere 3% are Digital Leaders
One in two Malaysian businesses (51%) are worried they’ll struggle to meet changing customer demands; fear their organisation will get left behind (48%) – all within five years
A large percentage (41%) have very few digital investments, with a further 10% lacking a digital plan completely.
Business leaders identify lack of budget and resources as the biggest barrier to digital transformation
It’s not all bad news though. Malaysian businesses in the study plan to invest in many digital technologies over the next one to three years :
56% intend to invest in cybersecurity
50% intend to invest in IoT technologies
39% intend to invest in multi-cloud
35% intend to invest in Artificial Intelligence
33% intend to invest in a compute-centric approach to datacenter design and workload enablement / optimisation
In short – while businesses in Malaysia have been slow in digitally transforming themselves, they see a need for that and will be investing to do more in the near future.
KUALA LUMPUR, 6 FEBRUARY – By 2021, digital transformation will add an estimated US$10 billion to Malaysia’s GDP, and increase the growth rate by 0.6% annually, according to a new business study. The research, Unlocking the Economic Impact of Digital Transformation in Asia Pacific, was produced by Microsoft in partnership with IDC Asia/Pacific.
Digital Transformation to Contribute US$10 Billion to GDP by 2021
The study predicts a dramatic acceleration in the pace of digital transformation across Asia’s economies. In 2017, about 7% of Malaysia’s GDP was derived from digital products and services created directly through the use of digital technologies, such as mobility, cloud, Internet of Things (IoT), and artificial intelligence (AI).
“Malaysia is clearly on the digital transformation fast track. Within the next four years, we expect to see approximately 45% of Malaysia’s GDP to be derived from digital products and services,” said K Raman, Managing Director of Microsoft Malaysia. “At the same time, organizations in Asia Pacific are increasingly deploying emerging technologies such as artificial intelligence as part of their digital transformation initiatives, and that will accelerate growth even further.”
The survey conducted with 1,560 business decision makers in mid and large-sized organizations across 15 economies in the region highlights the rapid impact and widespread disruption that digital transformation is having on traditional business models.
According to the research findings, business leaders expect to see more than 20% improvements in those key areas by 2020, with the biggest jump expected in customer advocacy.
Digital Leaders in Asia Pacific to Gain Lion’s Share of Economic Opportunities
The study indicates that while 85% of organizations in Malaysia are in the midst of their digital transformation journey, only 7% in the entire region can be classified as Leaders. These are organizations that have full or progressing digital transformation strategies, with at least a third of their revenue derived from digital products and services. In addition, these companies are seeing between 20 – 30% improvements in benefits across various business areas from their initiatives.
The study indicates that Leaders experience double the benefits of Followers, and these improvements will be more pronounced by 2020. Almost half of Leaders (48%) have a full digital transformation strategy in place.
“The pace of digital transformation is accelerating, and IDC expects that by 2021, at least 48% of Southeast Asia’s GDP will be derived from digital products and services, with growth in every industry driven by digitally enhanced offerings, operations and relationships. The study shows Leaders seeing double the benefits of Followers, with improvements in productivity, cost reductions, and customer advocacy. To remain competitive, organizations must establish new metrics, realign organization structures, and re-architect their technology platform,” said Daniel-Zoe Jimenez, Research Director Digital Transformation Practice Lead, IDC Asia/Pacific.
The Study identified key differences between Leaders and Followers in Asia Pacific, which contribute to the improvements tracked:
Leaders are more concerned about competitors and emergence of disruptive technologies: The digital economy has also given rise to new types of competitors, as well as emerging technologies such as AI that have contributed to the disruption of business models.
Business agility and culture of innovation are key goals: When addressing business concerns, Leaders are focused on creating a culture of agility and innovation to counter competition. Followers, on the other hand, are more focused on improving employee productivity and profitability.
Measuring digital transformation successes: Organizations across Asia Pacific are starting to adopt new key performance indicators (KPI) to better measure their digital transformation initiatives, such as effectiveness of processes, data as a capital, and customer advocacy in the form of Net Promoter Score (NPS). As organizations realize the potential of data as the new oil for the digital economy, Leaders are much more focused on leveraging data to grow revenue and productivity, and to transform business models.
Leaders are more aware of challenges in their digital transformation journeys: In addition to skills and cybersecurity threats as key challenges, Leaders have also identified the need to bolster their data capabilities through the use of advanced analytics to develop actionable insights in fast-moving markets.
Leaders are looking to invest in AI and Internet of Things: Emerging technologies such as AI (including cognitive services and robotics) and IoT are areas where Leaders are investing in for 2018. Besides these emerging technologies, Leaders are also more interested in investing in big data analytics to mine data for actionable insights than others.
Digital Transformation in Malaysia Will Ultimately Benefit Citizens
According to the business leaders surveyed, digital transformation will bring about these top benefits to society:
Potential increment to personal income through freelance and digital work
Creation of more higher value jobs
Increased educational and training opportunities
Smarter, safer and more efficient cities
Respondents in Malaysia felt that 96% of jobs will be transformed in the next three years due to digital transformation, and more than half of the jobs in the market today will be redeployed to higher value roles or reskilled to meet the needs of the digital age.
“The rise of digital transformation in Asia Pacific economies will affect the labour market where many types of jobs will evolve and change. What is encouraging is that 76% of the study’s respondents are confident that their young professionals already have future-ready skills that will help them transition to new roles. Governments and organizations should still focus on reskilling and upskilling, because continuous learning will be important in ensuring a successful workforce transformation for the digital age,” said K Raman.
In Malaysia, Microsoft has been empowering the digital transformation journey of the nation by providing cutting-edge technology to many leading organisations including primary healthcare provider, BP Healthcare. Doctor2U, its on-demand healthcare app which is built on Microsoft Azure and Microsoft Bot Framework, aims to create an entire healthcare ecosystem a single platform. The app features Doctor House Call service that brings a doctor to your doorstep within 60 minutes, video call or Live Chat with doctors, pharmacists and nutritionists for free, as well as medication delivery services, teleradiology platform and hospital information system, among others. As a result, Doctor2U has set themselves as a digital transformation leader by empowering clinicians, patients and care teams, effectively reducing delay and waiting time by 54%.
Riding the Wave of Digital Transformation
Organizations in Asia Pacific need to accelerate their digital transformation journey to reap the full benefits of their initiatives, and to address the invisible revolution brought about the mass adoption of AI. More importantly, companies need to focus on capitalizing their own data in order to gain new market insights, create new digital products and services, and monetize data through data sharing securely, and in collaboration with its ecosystem.
Microsoft recommends organizations to adopt the following strategies to become a digital transformation Leader:
Create a digital culture: An organization need to build a culture of collaboration where it is connected across business functions, and has a vibrant and mature ecosystem of customers and partners. Data can then be embraced across organization and functions, where better decisions can be made and ultimately serving the needs of customers and partners better.
Build an information ecosystem: In a digital world, organizations are capture more volumes of data internally and externally. The key to becoming a Leader is for organizations to be able to convert data into capital assets, and enable data sharing and collaboration internally and externally in an open yet trusted manner. In addition, a proper data strategy will allow businesses to start their AI initiatives to identify connections, insights and trends.
Embrace micro-revolutions: In most cases, digital transformation efforts do not start with widespread change, but a series of micro-revolutions. These are small, quick projects that deliver positive business outcomes and accrue to a bigger and bolder digital transformation initiatives.
Develop Future Ready Skills for Individuals and Organizations: Organizations today must relook at training and reskilling its workforce so that workers are equipped with future ready skill sets such as complex problem solving, critical thinking and creativity for the digital economy. More importantly, they need to rebalance the workforce to attain and attract key digital talents, as well as be open in creating a flexible work source model where they tap into skills-based marketplace. From a digital skills perspective, LinkedIn’s latest study outlines the ABCs of digital talents required for future economies in the region – artificial intelligence, big data and cloud computing. In Malaysia, the top in-demand skills are big data, software and user testing and mobile development.
Ettienne Reinecke, Dimension Data’s Group Chief Technology Officer, reveals the Dimension Data 2018 IT Predictions!
The Dimension Data 2018 IT Predictions
The Dimension Data 2018 IT Predictions that was just published, noted the importance of blockchain, artificial intelligence, machine learning, robotics as well as virtual and augmented reality in 2018. They all have the potential to “deliver disruptive outcomes” and “reshape digital business”.
Ettienne Reinecke, Dimension Data’s Group Chief Technology Officer, says Blockchain has gone from strength to strength. “Last year, when we looked at the top digital business trends for 2017, we predicted that centralised transaction models would come under attack. We were spot on. In the financial services sector, we’ve seen the US and European capital markets moving onto Blockchain platforms, and similar activity in markets such as Japan. Considering how conservative and compliance-focused this sector is, that’s quite remarkable.
“It’s ironic that the cybercriminals who perpetrated the recent WannaCry ransomware attack could hold a federal government to ransom and demand to be paid in Bitcoin. Bitcoin might be a crypto-currency, but it’s based on Blockchain, and if cybercriminals are confident that Bitcoin provides a safe mechanism for the payment of ransoms, it indicates just how secure the distributed ledger approach is. I believe that Blockchain has the potential to totally re-engineer cybersecurity, but the industry has yet to come to terms with it.”
Blockchain And IoT
Reinecke predicts that Blockchain will also deliver on the promise of Internet of Things (IoT) in the year ahead.
“In the world of IoT you’re generating millions of small transactions that are being collected from a distributed set of sensors. It’s not feasible to operate these systems using a centralised transactional model: it’s too slow, expensive, and exclusive. To extract the true value from IoT technology you have to be able to operate in real time. Once a sensor alert is received from a control system you must react to it, meter it, and bill for it instantly – all of which negates the viability of a centralised transactional authority. The cost of the transaction has to be near-zero or free, and the cost elements of a centralised model simply don’t support the potential business model in IoT,” he explains.
In 2018, some interesting applications of Blockchain and IoT in the area of cybersecurity will emerge. Significant attacks have recently been launched from low-cost IoT endpoints, and there’s very little incentive for manufacturers of these devices to incur the cost of a security stack, which leaves them extremely vulnerable. Blockchain can play a fundamental role in securing these environments.
New Wireless Technologies
Another exciting trend to look forward to is the boom in new wireless technologies that will enable IoT and bring us a step closer to the dream of pervasive connectivity. Some of these advancements will include 5G and Gbps Wi-Fi, new controls, virtual beacon technology, and low power, long distance radio frequency.
There’s also a “digital fight-back” coming on the part of certain incumbent players. Established businesses that have proactively transformed into digital businesses, modernised their architectures, and embedded high levels of automation into their operations have a window of opportunity to claw back market share in the year ahead. That’s because there’s been an increase in the number of cloud-born start-ups themselves starting to be disrupted in certain industries.
“I predict that a number of digitally transformed incumbents will successfully start reclaiming their markets because they have more credibility, longer histories, an established customer base, and assets that can stand the test of time,” says Reinecke.
The Asian Innovators Summit 2017 was just held at the Grand Hyatt in sunny Kuala Lumpur. It focused on the new Digital Economy, which has a profound effect on the way governments and businesses operate today. Let’s take a look at what SAP revealed at the Asian Innovators Summit 2017!
The Road Towards 2050 : The Digital Future In Malaysia
Terrence Yong, Managing Director of SAP Malaysia, kicked off the media briefing with his views on digital transformation in Malaysia. In particular, how Malaysia can achieve the government’s National Transformation 2050 Plan (Transformasi Nasional 2050).
Introducing SAP Leonardo
SAP also introduced their Leonardo digital innovation system, which covers everything from the Internet of Things, Machine Learning, Big Data Analytics and even Blockchain technology. It helps SAP customers create and scale new intelligent applications.
In this video, SAP (Southeast Asia) Head of Analytics, Kathleen Muller, gives an introduction to SAP Leonardo, and how it can help SAP customers innovate, integrate and scale their solutions.
The MAHB Digital Transformation with SAP
Malaysia Airports Holdings Berhad (MAHB) Chief Strategy Officer Azli Mohamed then gave us an update on MAHB’s latest initiatives to drive greater operational efficiency and productivity through digitalisation.
The SAP Innovations Tour @ The Asian Innovators Summit 2017
Finally, SAP took us on a tour of their latest digital solution showcase at the Asian Innovators Summit 2017. Amongst the things we saw were :
Last week, we were invited to an exclusive Adobe briefing on the Experience Business Wave. V.R. Srivatsan, Managing Director, Adobe Southeast Asia, flew in to share with us how Adobe’s three cloud services help organisations transform their businesses to ride the experience business wave.
Riding The Experience Business Wave
This is the age of digital disruption. No enterprise is safe from being made extinct or irrelevant in a moment’s notice. It is no surprise that every enterprise out there is talking about, if not already implementing, some form of digital transformation.
One of the major companies helping these enterprises respond to digital disruption is Adobe. While many of us know them as the creators of content creation software like Photoshop and Premiere, they are more than that. They are now a cloud service provider that also help enterprises change to meet the new digital disruptions.
As Srivatsan explains, the world is now riding on the experience business wave. Organisations now have to do more than just run an efficient business or make great products. They also have to focus on delivering the best experience to their customers. Srivatsan summarises the four key points of a great experience from the perspective of the customer :
Know Me & Respect Me
Speak In One Voice
Make Technology Transparent
Delight Me At Every Turn
The food and beverage industry is an obvious example. Just look at how pizzas are being ordered and delivered. So is the automotive industry. But no industry is safe from this new trend.
The Adobe Experience Cloud
To help these enterprises “ride” the experience business wave, Adobe offers the Adobe Experience Cloud. It consists of three different cloud solutions – Analytics Cloud, Advertising Cloud and Marketing Cloud.
The Adobe Analytics Cloud allows for meaningful measurements of audience analytics, with instant insights. It also offers advertiser analytics and asset insights, as well as automated anomaly detection, contribution analysis and alerts.
The Adobe Advertising Cloud offers enterprises better control of their advertising with cross-channel and cross-device support, as well as tight integration with Adobe Analytics and Audience Manager.
Finally, the Adobe Marketing Cloud enables corporations to manage user experience at scale, with 1-click personalisation and mobile push notifications.
These three Adobe Experience components are all tightly integrated with the Adobe Creative Cloud and Document Cloud services, to allow for easier creation and management of creative content and documents.