Tag Archives: DiGi

Maxis Rushes Out Broadband Deals – Too Little, Too Late!

Maxis just rushed out its own broadband deals, and is offering a free speed upgrade for existing customers! Find out why it’s really too little, too late.

New Maxis Home Broadband Deals In October 2023!

In early October 2023, Unifi announced that all broadband customers will receive a free upgrade of their Internet speeds – up to 3X their current speeds!

Weeks later – on 27 October 2023, Maxis belatedly announces new 1 Gbps and 2 Gbps broadband packages, as well as its own broadband deals to fight back. Unfortunately, they are pretty much too little, too late.

On top of introducing the new 1 Gbps and 2 Gbps (overkill) packages, Maxis announced RM10 discounts for their cheaper broadband packages.

Broadband Speed	Old Price	New Price	Promo Price *
2 Gbps (New)	NA	RM 319	NA
1 Gbps (New)	NA	RM 249	Free Max Wifi
500 Mbps	RM 159	RM 159	RM 149
300 Mbps	RM 149	RM 139	RM 129
100 Mbps	RM 129	RM 99	RM 89

* Only for new subscribers, and applicable to the first 24 months.

However, the pitiful RM10 discount is limited to new subscribers, and even then, only for the first 24 months! After that, the price goes back to the “New Price” list above.

This is quite unlike Digi or Unifi, whose prices are not limited to the first 24 months:

Broadband Speed	Maxis	Unifi *	Digi
2 Gbps	RM 319	RM 289	NA
1 Gbps	RM 249	RM 159	RM 269
500 Mbps	RM 149 x 24 Then RM 159	RM 139	RM 149
300 Mbps	RM 129 x 24 Then RM 139	RM 129	Free 6 months Then RM 129
100 Mbps	RM 89 x 24 Then RM 99	RM 89	RM 89

* After free speed upgrade

If you are an existing customer, Maxis has announced a free speed upgrade for customers on 100 Mbps or faster packages. However, details on this free upgrade – how much faster, and when they kick in – are only coming in November 2023.

Read more : Switching From Maxis To Digi Saves Me RM1.9K / Year!

New Maxis Business Broadband Deals In October 2023!

Maxis also announced a new 1 Gbps business broadband package, but curiously did not offer a 2 Gbps package for business users. You would think that a business would need a 2 Gbps package more than home users, right?

In any case, Maxis is offering slightly better discounts on its business broadband packages. However, you must be a new subscriber, and you must register by 30 November 2023!

If you are an existing customer – too bad, so sad. Unlike Home Fibre customers, Maxis did not announce any free speed upgrade for their Business Broadband customers. It appears that the only way to get an upgrade and save money is probably to migrate to a different provider…

Broadband Speed	Old Price	New Price	Promo Price *
1 Gbps (New)	RM 189 (early bird)	RM 299	NA
500 Mbps	RM 269	RM 219	RM 199
300 Mbps	RM 149	RM 179	RM 139
100 Mbps	RM 139	RM 119	RM 99

* Only for new subscribers who register by 30 November 2023

That said – a quick check on their April prices show that Maxis was actually offering cheaper prices back then!

The 1 Gbps package was only RM189 – RM110 less than their “new price”, while the 300 Mbps package was only RM149 – RM30 less than their new price, and just RM10 more than their October-November 2023 promo price.

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Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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How To Get Special Deals On Maxis Mobile + Broadband!

If you want the very best mobile + broadband deals from Maxis, there is only one way – you must first quit Maxis! Here is how it worked for me…

Don’t Bother Asking For Special Deals On Maxis Mobile / Broadband!

I have been a loyal Maxis customer for many years, and every time my contract comes up for renewal, I will ask for special deals to stay on. The most I will get is a free smartphone to renew my contract for another 2 years.

But finally, I had enough. I was stuck with 0-1 bar of mobile connectivity from March until September 2023, and Maxis wouldn’t even compensate me for the poor reception. So I gritted my teeth and waited out my contract.

Once my contract expired, I quickly decided that I would save over RM1,900 per year migrating to Digi. But out of (misplaced?) loyalty to Maxis, I called their customer care hotline, and even went to a Maxis Center to check if there are any deals for me to stay on.

As usual, Maxis had nothing to offer me as a loyal customer. But there was a surprise for me this year – I will not be receiving a free smartphone to continue my contract, unless I choose to upgrade to the new Maxis 5G plans… with an increase, of course!

So learn from my experience – don’t bother asking Maxis for any special deals to stay on as a loyal customer. To be fair, other telcos likely don’t offer deals to loyal customers to stay on as well. But I have only been a Maxis customer, and can only speak from my own experience.

Read more : Switching From Maxis To Digi Saves Me RM1.9K / Year!

How To Get Special Deals On Maxis Mobile + Broadband!

I discovered that the only way that Maxis will ever offer me any special deals to stay on, is if I actually quit their service. And even then, Maxis only did it at the very cusp of my migration process.

When Maxis was ready to hand over my five mobile numbers to Digi, a member of their retention department called me and offered these great deals to stay on.

Existing Maxis 4G Package : RM423 Per Month

First, I should point out that my existing Maxis package bundled a RM98 principal line with four supplementary lines, and 100 Mbps fibre broadband. By bundling with broadband, my principal line has unlimited data, albeit only on the 4G network. There is no 5G connectivity.

However, Maxis only allows a single Share 48 supplementary line with 30 GB of data for the RM98 principal line. So I have to pay a ridiculous RM38 for the remaining three supplementary lines, with just 1 GB of data.

The total pre-tax cost was RM399 per month, or RM4,788 per year.

Maxis 4G Plans	4G Data	Cost
Postpaid 98	Unlimited	RM 98
Postpaid Share 48	30 GB	RM 48
Talk and Surf 1	1 GB	RM 38
Talk and Surf 1	1 GB	RM 38
Talk and Surf 1	1 GB	RM 38
100 Mbps Fibre	Unlimited	RM 139
Total Before Tax	–	RM 399

300 Mbps Broadband Offer : RM100 Per Month

First, Maxis agreed to match Digi’s offer of just RM100 per month for 300 Mbps. That’s RM39 (28%) cheaper than my current 100 Mbps plan, and RM49 (33%) off their current 300 Mbps plan.

Over two years, I will save RM1,176! But I was only getting this special offer because I was really quitting Maxis.

Bundled Broadband	Maxis Normal	Maxis Special	Digi
100 Mbps	RM 129	RM 90	RM 90
300 Mbps	RM 149	RM 100	RM 100

Special Maxis 5G Offer #1 : RM245 Per Month

For the five mobile lines, Maxis offered me a RM245 plan, which would give every user 120 GB of 5G data per month.

There is a 2-year contract, but Maxis will throw in five free smartphones – a Vivo Y36 (8 GB + 256 GB) or equivalent per account.

Not only does that give all of us a heck of a lot of mobile data, and a new smartphone per person, it is also RM15 cheaper than my current package!

Maxis 5G Plans	5G Data	Cost
Special Postpaid 49	120 GB	RM 49
Special Postpaid 49	120 GB	RM 49
Special Postpaid 49	120 GB	RM 49
Special Postpaid 49	120 GB	RM 49
Special Postpaid 49	120 GB	RM 49
Total Before Tax	–	RM 245

Special Maxis 5G Offer #2 : RM281 Per Month

Maxis also offered me a more expensive RM281 monthly plan, consisting of a principal line with 300 GB of data, and four supplementary lines with 50 GB of data.

It would come with a more expensive HONOR 90 smartphone with 12 GB RAM and 512 GB storage, with a 2-year contract.

I should point out that the supplementary lines are not only RM10 cheaper, they come with 50X more data, and 5G connectivity!!! Makes you want to tear your hair out, doesn’t it?

Maxis 5G Plans	5G Data	Cost
Special Postpaid 169	300 GB	RM 169
Special Postpaid 28	50 GB	RM 28
Special Postpaid 28	50 GB	RM 28
Special Postpaid 28	50 GB	RM 28
Special Postpaid 28	50 GB	RM 28
Total Before Tax	–	RM 281

Special Maxis 4G Offer : Only RM200 Per Month!

If I prefer to stick with 4G connectivity only, Maxis offered me a 4G-only plan for just RM200 a month, without contract or free smartphone.

Basically, my supplementary lines would now get a ton of data, and I would save RM60 per month on my existing Maxis package!

Maxis 4G Plans	4G Data	Cost
Special Postpaid 48	70 GB	RM 48
Special Postpaid 48	70 GB	RM 48
Special Postpaid 48	70 GB	RM 48
Special Postpaid 28	50 GB	RM 28
Special Postpaid 28	50 GB	RM 28
Total Before Tax	–	RM 200

Why I Declined The Special Deals On Maxis Mobile + Broadband!

While the special deals offered by the Maxis retention department were enticing – free phones! more data! more speed! – Digi still offered a substantially better deal.

My parents, for example, do not need 50 GB of data. They just needed something more reasonable than 1 GB, and I wanted to pay a more reasonable price for their lines.

On top of that, staying with Maxis would not solve my biggest problem – poor connectivity. I have been suffering from poor reception for six months (and counting), and sticking with Maxis for another 2 years was unthinkable.

Maxis may have once been known for having “better coverage” than other telcos. But if they cannot restore proper connectivity after 6 months (and counting), it’s time to move on. I also did not like the fact that they refused to compensate me for the poor connectivity all those months.

But this article is not about dissing Maxis. I wrote this article to share with you the best way to get such special deals from Maxis.

I called them, I even spent time at the Maxis Centre to talk to the staff. There was simply NO special deal or offer for an existing customer. You must literally quit Maxis – sign an agreement to port out to another telco, and be on the verge of switching, before Maxis will ever offer you these special deals.

Even if you want to stick with Maxis, you should still quit and port out to another telco at the end of your contract. This way, you will get access to these special deals. You will only lose out if you stay loyal.

As for me, I bid adieu to Maxis, and started my journey with Digi hours later. It was easy. You should give it a try!

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

Recommended Reading

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Switching From Maxis To Digi Saves Me RM1.9K / Year!

I just saved over RM1,900 per year by simply switching from Maxis to Digi! Here is what happened!

Switching From Maxis To Digi Saved Me RM1.9K / Year!

My contract with Maxis just expired, and I decided to see if it was worth renewing with them, or switching to Digi. I had earlier asked my neighbours using Digi, and most of them seemed happy with their service.

So I compared the latest mobile and broadband packages from both Maxis and Digi, and I was shocked by how much cheaper Digi was, compared to Maxis. Take a look at what I found!

Existing Maxis 4G Package : RM423 Per Month

My existing Maxis package bundled a RM98 principal line with four supplementary lines, and 100 Mbps fibre broadband. By bundling with broadband, my principal line has unlimited data, albeit only on the 4G network. There is no 5G connectivity.

However, Maxis only allows a single Share 48 supplementary line with 30 GB of data for the RM98 principal line. So I have to pay a ridiculous RM38 for the remaining three supplementary lines, with just 1 GB of data.

The total cost was RM423 per month, or RM5,075.28 per year. Maxis offered to let me continue with this 4G-only package, but I would no longer get any free smartphone for a 2 year contract.

Maxis 4G Plans	4G Data	Cost
Postpaid 98	Unlimited	RM 98
Postpaid Share 48	30 GB	RM 48
Talk and Surf 1	1 GB	RM 38
Talk and Surf 1	1 GB	RM 38
Talk and Surf 1	1 GB	RM 38
4G Backup	Unlimited	RM 0
100 Mbps Fibre	Unlimited	RM 139
Total Before Tax	–	RM 399
6% Service Tax	–	RM 23.94
TOTAL PAYABLE	–	RM 422.94

New Maxis 5G Package : RM445 Per Month

If I wanted a free smartphone with a 2 year contract, I would need to upgrade to the new Maxis 5G plans. The existing RM98 4G plan has been replaced by a new RM109 5G plan – a RM 11 per month premium for 5G connectivity.

From what I understand, tying it with Maxis fibre broadband would still get me unlimited mobile data, but only on 4G. The 5G data is limited to 150 GB, which is more than plenty especially since 5G connectivity is limited.

What I cannot understand is why Maxis continues to limit this RM109 principal line to just one RM48 Share line. If I want all four supplementary lines to have more than 1 GB of data, I would need to upgrade my principal line to their RM199 plan! Ridiculous!

The only good news is they dropped the price of their 100 Mbps broadband from RM139 to RM129. But it makes more sense to upgrade to 300 Mbps for just RM149 per month. Even so, the new Maxis package works out to an unpalatable RM572.40 per month, or RM6,868.80 per year!

Maxis 5G Plans	5G Data	Cost
Postpaid 199	4G : Unlimited 5G : 300 GB	RM 199
Postpaid Share 48	30 GB	RM 48
Postpaid Share 48	30 GB	RM 48
Postpaid Share 48	30 GB	RM 48
Postpaid Share 48	30 GB	RM 48
4G Backup	Unlimited	RM 0
300 Mbps Fibre	Unlimited	RM 149
Total Before Tax	–	RM 540
6% Service Tax	–	RM 32.40
TOTAL PAYABLE	–	RM 572.40

Sorry, mum and dad, you guys are just going to have to put up with just 1 GB of data if we stick with Maxis.

With their sacrifice, I can get by with just paying Maxis RM445.20 per month, or RM5,342.40 per year. That’s a small 5% increase of RM267.12 per year.

This new package would also get me one of these smartphones with a 24-month contract:

Samsung A14
vivo A78
HONOR 90 Lite

Maxis 5G Plans	5G Data	Cost
Postpaid 109	4G : Unlimited 5G : 150 GB	RM 109
Postpaid Share 48	30 GB	RM 48
Talk and Surf 1	1 GB	RM 38
Talk and Surf 1	1 GB	RM 38
Talk and Surf 1	1 GB	RM 38
4G Backup	Unlimited	RM 0
300 Mbps Fibre	Unlimited	RM 149
Total Before Tax	–	RM 420
6% Service Tax	–	RM 25.20
TOTAL PAYABLE	–	RM 445.20

Digi 5G + 4G Package : Only RM286 Per Month!

But when I checked out the Digi plans, they completely wipe out Maxis.

The Digi RM90 principal line offers free 5G connectivity, with 60 GB of data per month. Unlike Maxis, tying up with Digi Fibre Broadband does not give me unlimited mobile data, but that’s okay – 60 GB is plenty.

More importantly, Digi lets me add up to six supplementary family lines, and their cheapest RM20 family line comes with 10 GB of data per month! That goes up to 15 GB with a 1-year contract, and 25 GB with a 2-year contract!

On top of that – Digi offers 300 Mbps fibre broadband for only RM 100 per month! Granted – there is no 4G backup, but that’s RM49 cheaper than Maxis! Would you pay RM49 per month for “4G backup”? Heck, no!

The Digi package is a mix of 4G and 5G, but that’s okay, because my parents no longer have to worry about how much data they have left.

Digi Plans	Data	Cost
Postpaid 90	5G : 60 GB	RM 90
Postpaid Family 20	4G : 25 GB	RM 20
Postpaid Family 20	4G : 25 GB	RM 20
Postpaid Family 20	4G : 25 GB	RM 20
Postpaid Family 20	4G : 25 GB	RM 20
4G Backup	NA	NA
300 Mbps Fibre	Unlimited	RM 100
Total Before Tax	–	RM 270
6% Service Tax	–	RM 16.20
TOTAL PAYABLE	–	RM 286.20

And here is the cherry on the top – for a 24-month contract, Digi gives you one of these two bonuses:

a free smartphone worth up to RM1,099 (HONOR 9o Lite / Samsung A14), or
extra 60 GB of mobile data, or
unlimited social media data, or
5 GB of international roaming data in 70 countries

Needless to say, this Digi package is a much better deal, as it only costs RM286 per month, or RM3,434.40 per year!

How Much I Save Over 2 Years Switching From Maxis To Digi

In the end, I switched to the Digi Postpaid 90 principal line, and gave all of my supplementary lines a decent 25 GB of mobile data.

Over a standard two-year contract, I will end up saving RM 3,281.76, and get a free smartphone worth RM 1,099. That’s a total saving of RM 4,380.76! Just think of what you can do with all that money!

If I renewed with Maxis, I would have upgraded to their new 5G plan to get that free smartphone and unlimited data. However, my parents would have to continue suffering with 1 GB of data, and I would have to pay an additional RM 3,816 over 2 years compared to Digi!

If I wanted my parents to have a decent amount of mobile data, I would have to really pay Maxis through my nose, and fork out an extra RM 6,868.80 – exactly twice of what the Digi package costs. It just doesn’t make sense to do that.

No matter how I calculate, it just doesn’t make sense (sen?) to stick with Maxis. I will save anywhere from RM1,900 to RM3,400 per year switching to Digi. It really pays to shop around!

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

Recommended Reading

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Malaysia To Ban SMS With Personal Details!

Telcos in Malaysia will soon ban SMS messages with personal information, as part of the MCMC’s initiative to prevent scams! Here is what you need to know!

Malaysia To Ban SMS With Personal Details!

On Sunday, 2 July 2023, four Malaysian telcos – Maxis, Celcom, Digital and U Mobile will ban SMS messages containing personal information , as part of the MCMC’s initiative to prevent scams.

In addition to the May ban of SMS links, both local and international users will be prevented from sending any SMS message containing:

personal details
mobile or fixed line phone number
banking details like account number
MyKad number

All SMS messages containing these forbidden items will not be blocked, but their senders won’t be charged for those blocked messages.

Read more : Malaysian Telcos Ban SMS Links To Prevent Scams!

No Ban For SMS With Personal Details Via Short Codes

It should be noted that this ban on SMS messages with personal details do NOT apply to businesses using legitimate Enterprise short codes. They will still be allowed to issue SMS messages with URLs (links), phone numbers, and personal details.

Here are the current Enterprise short codes for Celcom and DIGI, from which you “may” continue to receive SMS messages with hyperlinks (URLs) and personal information.

Telco	Enterprise Short Codes
Celcom	CelcomDigi / EASYRELOAD Celcom / CELCOM 2000 / 2901 / 20000 / 78888 28888 / 28882 / 22288 / 28282 / 22888 2001 / 22002 / 22009 / 21888 / 22022 / 22033 / 22162 / 22244 / 22262 / 22990 / 23000 / 23222 / 23777 / 25000 / 25555 / 26664 / 26668 / 26674 / 26680 / 26699 / 27100 / 27200 / 27999 / 28000 / 29888 / 29992 / 29999 / 39131 / 39140 / 39146 / 39170 / 39172 / 39230 / 39231 / 39240 / 39254 / 39258 / 39281 / 39291 / 39442 / 39466 / 39470 / 39471 / 39496 / 39504 / 39505 / 39506 / 39509 / 39513 / 39514 / 39515 / 39518 / 39881 / 39437 / 39132 / 39133 / 39144 / 39162 / 39177 / 39498 / 39502 / 39511 / 39512 / 39495
Digi	CelcomDigi / Digi / DigiRewards 200 / 2901 / 2691 / 5001 / 27676 20000 / 21000 / 28879 / 28888 / 28882 / 22288 / 28282 / 22888

Maxis has 5-digit short codes like 1XXXX, 2XXXX, and 6XXXX, but has chosen to block SMS messages containing personal information from their Enterprise short codes:

In order to prevent individuals from becoming online scam scams, the Malaysia Communication and Multimedia Commission (MCMC) has issued a directive to all telcos on 14 February 2023 to block sending and receiving of short messaging service (SMS) from local, international mobile numbers and applications containing below contents:

URL link and any clickable link e.g. shorten URL; shorten URL;
Request for user’s personal information e.g name, IC number, account number and
Mobile and fixed line number

Blockings are being implemented in stages; started from 2 May 2023 for SMS between individuals; the next and last stage is the blocking of SMS containing the above 3 elements from mobile and applications such as Enterprise SMS service and Maxis IoT SIM from 2 July 2023.

Recommended : Scam Alert : Watch Out For Telegram Phishing Attack!

Risky SMS Ban Helpful, But Other Platforms Still A Risk

While this measure is really helpful in reducing scams, the ban is limited to SMS messages. It does not prevent scammers from sending similar scam messages through instant messaging platforms like WhatsApp, Telegram, Facebook Messenger, WeChat, etc.

I should also point out that links are not inherently bad. Links in messages, even SMS messages, are mostly safe.

Perfectly Fine

Clicking on a link to read an article / terms and conditions of a promotion
Clicking on a link to enrol in a promotion which does not require you to log into any website
Clicking on a link to check in for a flight, or get a travel update

However, they can be used to send you to a phishing website which is designed to look like a genuine bank / payment website. Hence, it is critical that you should NEVER log into any website through a link.

NEVER DO THIS

Clicking on a link to log into a bank website
Clicking on a link to make a purchase or payment
Clicking on a link to log into any account / email

Phishing attacks work by tricking you into going into a fake website that looks like the real website. But you still have to log into the fake website to give the scammers your login details.

If you click on a link, and you are asked to login – this is likely a phishing attack. But don’t worry – as long as you refuse to log into any website after clicking on a link, the phishing attack fails.

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

Recommended Reading

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Please support us by visiting our sponsors, participating in the Tech ARP Forums, or donating to our fund. Thank you!

Malaysian Telcos Ban SMS Links To Prevent Scams!

Malaysian telcos have started banning SMS links, as part of the MCMC’s initiative to prevent scams! Here is what you need to know!

Malaysian Telcos Ban SMS Links To Prevent Scams!

On Tuesday, 2 May 2023, four Malaysian telcos – Maxis, Celcom, Digital and U Mobile started banning SMS links, as part of the MCMC’s initiative to prevent scams.

From this day onwards, users will be blocked from sending or receiving SMS with a link. MCMC had earlier issued the directive to all telcos on February 14, 2023, but the ban on SMS links is only now being implemented.

The ban on SMS links is currently not mandatory for all telcos, and is being implemented in phases. Currently, the ban is limited to SMS between individuals.

Businesses using short codes like 6XXXX, 2XXXX and 1XXXX will eventually be banned from including a URL link in their SMS messages. They will be given time to switch to other methods to send promotional messages with links to their customers.

The MCMC has issued a directive to all telcos to block sending and receiving of SMS with URL link. The objective is to prevent users from becoming victims of online scams

MCMC issued the directive to all service providers on Feb 14 and is currently assessing the progress. For now, the block is still not mandatory.

The blocking of person-to-person SMS with URL links will take effect from 2 May 2023. For SMS sent by business via short codes such as 6XXXX, 2XXXX and 1XXXX, this will be done later and specific notification to business users will be sent.

Malaysia Deputy Communications and Digital Minister Teo Nie Ching said in February 2023 that blocking such SMS links will ensure that people won’t click on them and possibly end up as a scam victim.

Recommended : Scam Alert : Watch Out For Telegram Phishing Attack!

Only SMS Links Banned, Links Via Other Platforms Still A Risk

While this measure is really helpful in reducing scams, the ban is limited to SMS links. Scammers can still send links through instant messaging platforms like WhatsApp, Telegram, Facebook Messenger, WeChat, etc.

That does not mean that links are inherently bad. Links in messages, even SMS messages, are mostly safe.

Perfectly Fine

Clicking on a link to read an article / terms and conditions of a promotion
Clicking on a link to enrol in a promotion which does not require you to log into any website
Clicking on a link to check in for a flight, or get a travel update

However, they can be used to send you to a phishing website which is designed to look like a genuine bank / payment website. Hence, it is critical that you should NEVER log into any website through a link.

NEVER DO THIS

Clicking on a link to log into a bank website
Clicking on a link to make a purchase or payment
Clicking on a link to log into any account / email

Phishing attacks work by tricking you into going into a fake website that looks like the real website. But you still have to log into the fake website to give the scammers your login details.

If you click on a link, and you are asked to login – this is likely a phishing attack. But don’t worry – as long as you refuse to log into any website after clicking on a link, the phishing attack fails.

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

Recommended Reading

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Support Tech ARP!

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Sources : Maxis + U Mobile Decline 5G Network Stake!

Sources have confirmed that both Maxis and U Mobile do not plan to take up a stake in DNB – the government-owned 5G agency!

Here is what you need to know, and what it means for 5G adoption in Malaysia!

Sources : Maxis + U Mobile Decline 5G Network Stake!

Sources just confirmed to Reuters that both Maxis and U Mobile do not plan to take up a stake in Digital Nasional Berhad (DNB) – the government-owned 5G agency.

According to three people familiar with the matter, Maxis and U Mobile do not see any benefit in becoming a minority shareholder of DNB, but they will remain in talks to gain access to the DNB 5G network.

It is possible that Maxis and U Mobile made this decision to pressure the government into allowing a second 5G service to be setup.

One source said, “[The parties] will have to try and restructure the deal”.

But until one side acquiesces, the rollout of 5G for most consumers in Malaysia will be further delayed.

Maxis + U Mobile Is Out, Will Other Networks Buy 5G Stake In DNB?

Maxis, U Mobile, Celcom and DiGi had earlier proposed to take a majority stake in DNB, but that was rejected by the government.

So the four main mobile network operators are now lobbying for a second 5G network – the Dual Wholesale Network (DWN) model, instead of a single whole network controlled by DNB.

With Maxis and U Mobile out, the Malaysian government’s plan to sign agreements with the other mobile networks has been disrupted.

In fact, the deadline ends today (Wednesday, August 31, 2022) for the six mobile network operators in Malaysia to agree on whether to take a combined 70% stake in DNB.

Until now, only Telekom Malaysia and YES – the two smaller telcos – have signed up with DNB to provide 5G access, with TM still running tests, while YES offering very limited 5G coverage in Kuala Lumpur, Putrajaya and Cyberjaya.

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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FREE 1GB Internet Now Extended To Full 24 Hours!

All five Malaysian telcos finally agreed to extend the daily free 1GB Internet to the full 24 hours! Here are the details!

FREE 1GB Internet For COVID-19 Lockdown!

As part of the Short-Term Economic Recovery Plan (ERP) announced by the Malaysian government, every Malaysian resident were given 1GB of free Internet every day during the COVID-19 lockdown.

However, they only provided the 1GB of free Internet from 8 AM until 6 PM daily. Presumably because it’s meant for working and learning at home.

FREE 1GB Internet Now Extended To Full 24 Hours!

Some three weeks after Malaysia started its economic recovery, all five Malaysian telcos finally agreed to let people use the daily Internet quota after 6 PM.

Maybe they finally realised that working and learning at home doesn’t actually stop at 6 PM…

Free 1GB Internet Now Usable For Full 24 Hours

Celcom, Digi, Maxis, U Mobile and Telekom Malaysia announced that, effective immediately, the free daily 1GB Internet would be usable for the full 24 hours.

Free 1GB Internet Daily, Until 31 December

They also confirmed that the daily free 1GB Internet will be provided until 31 December 2020.

This daily complimentary 1GB Internet quota is on top of your existing plan’s Internet quota.

If you normally receive 1GB of Internet for a month, this will give you 31GB of Internet for the whole month – 1GB + 30GB (in a month with 30 days).

For Work + Learning, Not For Play

The daily 1GB Internet quota can be used for everything, except social media, video streaming, gaming and music streaming.

Free Access To Essential Services

On top of the daily 1GB Internet quota, all five telcos will provide free and unlimited access to essential COVID-19 related apps and services, like :

MySejahtera and MyTrace apps
CPRC Hotline
Malaysia Ministry of Health and World Health Organization websites

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HUAWEI Mate 30 Pro 5G : Malaysia Telco Deals!

HUAWEI just launched the Mate 30 Pro 5G, and here are the Malaysia telco deals at a glance! Find out what your telco is offering, and compare it against the other telcos!

HUAWEI Mate 30 Pro 5G

The HUAWEI Mate 30 Pro 5G is built around the brand new Kirin 990 platform, with a triple-tier architecture :

two ARM Cortex-A76 high-performance cores at 2.86 GHz
two ARM Cortex-A76 sustained performance cores at 2.36 GHz
four ARM Cortex-A55 low-power cores at 1.95 GHz

It also comes with a powerful 16-core ARM Mali-G76 GPU, and a new Da Vinci neural architecture.

The 4G model comes with 2 NPUs – 1 big + 1 small, but the 5G model will have 3 NPUs – 2 big + 1 small. This should give the 5G model a significant boost in AI capabilities.

In the front, it has a 32 MP selfie camera, but in the back, it features a new SuperSensing Quad Camera that consists of :

a 40 MP SuperSensing main camera (f/1.6)
a 8 MP telephoto camera with 3X optical zoom (f/2.4)
a 40 MP ultra-wide camera (f/1.8)
a 3D Time-of-Flight camera

The HUAWEI Mate 30 Pro 5G is powered by a large 4,500 mAh battery, and supports 40 W wired charging, and 27 W wireless charging.

Recommended : HUAWEI Mate 30 Pro 5G : Who Should Buy One?

HUAWEI Mate 30 Pro 5G vs 4G Specifications

Specifications	HUAWEI Mate 30 Pro (5G)	HUAWEI Mate 30 Pro (4G)
Display	6.53-inch OLED display – 1176 x 2400 pixels (~409 ppi) – HDR10 + DCI-P3 colour gamut
Protection	Gorilla Glass 6 + IP68
Operating System	Android 10 with EMUI 10
System Platform	HiSilicon Kirin 990 5G	HiSilicon Kirin 990
CPU	2 x ARM Cortex-A76 cores (2.86 GHz) 2 x ARM Cortex-A76 cores (2.36 GHz) 4 x ARM Cortex-A55 cores (1.95 GHz)
NPU	2 Big Cores + 1 Tiny Core	1 Big Core + 1 TinyCore
GPU	ARM Mali-G76 MC16
RAM	8 GB LPDDR4x
Storage	256 GB UFS 3.0 storage NM Card (up to 256 GB)
Front Camera	32 MP with f/2.0 lens 3D ToF camera
Rear Cameras	40 MP main camera (f/1.6) 8 MP 3X telephoto camera (f/2.4) 40 MP ultra-wide camera (f/1.8) 3D ToF Camera
Connectivity	5G : NSA and SA modes 4G : LTE Wi-Fi : 802.11a/b/g/n/ac Bluetooth : BT5.0 USB : USB 3.1 Type C	5G : NA 4G : LTE Wi-Fi : 802.11a/b/g/n/ac Bluetooth : BT5.0 USB : USB 3.1 Type C
Fingerprint Sensor	Yes, In Display
Other Sensors	Accelerometer, gyro, proximity, barometer, compass
Battery	4,500 mAh 40 W wired charging 27 W wireless charging
Dimensions	73.1 mm wide 158.1 mm tall 8.8 mm thick
Weight	198 g

HUAWEI Mate 30 Pro 5G : Malaysia Telco Deals!

The HUAWEI Mate 30 Pro 5G has a recommended retail price of RM 4,199 (~S$1,409 / ~US$1,009 / ~£779 / ~A$1,519) here in Malaysia, and comes with exclusive gifts worth RM 537 :

HUAWEI Wireless In-Car SuperCharge charger
HUAWEI Care (1-year extended warranty)

And here are the four Malaysia telco deals for the Mate 30 Pro 5G :

Telco	Best Deal	Alternate
Celcom	EasyPhone : RM 99 per month	Platinum Plus : RM 1,458 one-time
UMobile	HERO P139 : RM 1,599 one-time	HERO P99 : RM 1959 one-time
Maxis	Zerolution : RM 99 per month	–
Digi	PhoneFreedom 365 : RM 68 per month	–

If you prefer to purchase the Mate 30 Pro 5G outright though, here are some great deals :

Store	Price	Free Gifts
DirectD	RM 4199	HUAWEI Care HUAWEI SuperCharge wireless in-car charger HUAWEI SuperCharge car charger HUAWEI Soundstone CM51 HUAWEI Body Scale HUAWEI CM510 Bluetooth Speaker
Gadgets House	RM 4199	HUAWEI Care HUAWEI SuperCharge wireless in-car charger HUAWEI Mate 30 Pro case HUAWEI Smart Band 3 HUAWEI Mini Bluetooth Speaker
HUAWEI Premium Store	RM 4199	HUAWEI Care HUAWEI SuperCharge car charger HUAWEI Body Scale

This is really the best time ever to purchase the HUAWEI Mate 30 Pro 5G smartphone!

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HUAWEI Mate 30 Pro 5G : Price + Launch Deal In Malaysia!

Get ready to buy the HUAWEI Mate 30 Pro 5G this week! Here is EVERYTHING you need to know about its specifications, price and availability in Malaysia!

HUAWEI Mate 30 Pro 5G

The HUAWEI Mate 30 Pro 5G is built around the brand new Kirin 990 platform, with a triple-tier architecture :

two ARM Cortex-A76 high-performance cores at 2.86 GHz
two ARM Cortex-A76 sustained performance cores at 2.36 GHz
four ARM Cortex-A55 low-power cores at 1.95 GHz

It also comes with a powerful 16-core ARM Mali-G76 GPU, and a new Da Vinci neural architecture.

The 4G model comes with 2 NPUs – 1 big + 1 small, but the 5G model will have 3 NPUs – 2 big + 1 small. This should give the 5G model a significant boost in AI capabilities.

In the front, it has a 32 MP selfie camera, but in the back, it features a new SuperSensing Quad Camera that consists of :

a 40 MP SuperSensing main camera (f/1.6)
a 8 MP telephoto camera with 3X optical zoom (f/2.4)
a 40 MP ultra-wide camera (f/1.8)
a 3D Time-of-Flight camera

The HUAWEI Mate 30 Pro 5G is powered by a large 4,500 mAh battery, and supports 40 W wired charging, and 27 W wireless charging.

Recommended : HUAWEI Mate 30 Pro 5G : Who Should Buy One?

HUAWEI Mate 30 Pro 5G vs 4G Specifications

Specifications	HUAWEI Mate 30 Pro (5G)	HUAWEI Mate 30 Pro (4G)
Display	6.53-inch OLED display – 1176 x 2400 pixels (~409 ppi) – HDR10 + DCI-P3 colour gamut
Protection	Gorilla Glass 6 + IP68
Operating System	Android 10 with EMUI 10
System Platform	HiSilicon Kirin 990 5G	HiSilicon Kirin 990
CPU	2 x ARM Cortex-A76 cores (2.86 GHz) 2 x ARM Cortex-A76 cores (2.36 GHz) 4 x ARM Cortex-A55 cores (1.95 GHz)
NPU	2 Big Cores + 1 Tiny Core	1 Big Core + 1 TinyCore
GPU	ARM Mali-G76 MC16
RAM	8 GB LPDDR4x
Storage	256 GB UFS 3.0 storage NM Card (up to 256 GB)
Front Camera	32 MP with f/2.0 lens 3D ToF camera
Rear Cameras	40 MP main camera (f/1.6) 8 MP 3X telephoto camera (f/2.4) 40 MP ultra-wide camera (f/1.8) 3D ToF Camera
Connectivity	5G : NSA and SA modes 4G : LTE Wi-Fi : 802.11a/b/g/n/ac Bluetooth : BT5.0 USB : USB 3.1 Type C	5G : NA 4G : LTE Wi-Fi : 802.11a/b/g/n/ac Bluetooth : BT5.0 USB : USB 3.1 Type C
Fingerprint Sensor	Yes, In Display
Other Sensors	Accelerometer, gyro, proximity, barometer, compass
Battery	4,500 mAh 40 W wired charging 27 W wireless charging
Dimensions	73.1 mm wide 158.1 mm tall 8.8 mm thick
Weight	198 g

HUAWEI Mate 30 Pro 5G Colour Options

The HUAWEI Mate 30 Pro is available with either a glass or vegan leather back, with these colour options :

Glass : Emerald Green, Space Silver, Cosmic Purple, Black
Vegan Leather : Forest Green and Orange

At the moment, we have no idea what colours are really available at launch. We will keep you updated as we know more!

HUAWEI Mate 30 Pro Price + Deal!

The HUAWEI Mate 30 Pro 5G will retail for RM 4,199 (roughly US$1,019 / £776 / A$1,523 / S$1,399) from 7 February 2020 onwards, at :

HUAWEI online stores / retailers : RM 4199 | RM 4199 | RM 4199
all HUAWEI Experience Stores nationwide
Maxis, Celcom and U Mobile
Digi (soon)

Every purchase of the Mate 30 Pro 5G will come with these exclusive gifts worth RM 537 :

HUAWEI Wireless In-Car SuperCharge charger
HUAWEI Care (1-year extended warranty)

On top of that, these online retailers are offering even sweeter deals for pre-orders / early bird purchases :

Store	Price	Free Gifts
DirectD	RM 4199	HUAWEI Care HUAWEI SuperCharge wireless in-car charger HUAWEI SuperCharge car charger HUAWEI Soundstone CM51 HUAWEI Body Scale HUAWEI CM510 Bluetooth Speaker
Gadgets House	RM 4199	HUAWEI Care HUAWEI SuperCharge wireless in-car charger HUAWEI Mate 30 Pro case HUAWEI Smart Band 3 HUAWEI Mini Bluetooth Speaker
HUAWEI Premium Store	RM 4199	HUAWEI Care HUAWEI SuperCharge car charger HUAWEI Body Scale

So this is really the best time ever to purchase the HUAWEI Mate 30 Pro 5G smartphone!

Recommended : HUAWEI Mate 30 Pro Photo Showcase : Macau!

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1 Million Mate30 Phones Sold In 3 Hours In China! How About Malaysia?

HUAWEI sold an amazing 1 million units of the HUAWEI Mate30 Series smartphones in just 3 hours in China!

But what about Malaysia, where HUAWEI just kicked off public sale of the HUAWEI Mate30 Series smartphones?

HUAWEI Mate30 Phone Sales In Malaysia

The HUAWEI Mate30 smartphones were just released for public sale a week ago, after an exclusive referral sales program.

Even so, HUAWEI Malaysia says that 70% of their Mate30 Series vouchers have already been redeemed from the HUAWEI Member Centre!

What exactly is driving the sale of the HUAWEI Mate30 smartphones here in Malaysia? Let’s find out…

Why The HUAWEI Mate30 Is Popular In Malaysia

Here are some reasons why we believe HUAWEI Mate30 has so far struck a clear note with Malaysians.

No GMS? No Problem!

First, let’s get the elephant out of the room – the worry about HUAWEI Mobile Services, instead of Google Mobile Services.

Malaysians are generally quite tech-savvy and have quickly embraced solutions to the problem, as this video demonstrates :

Recommended : HUAWEI Phone Clone : Foolproof Way To Bypass Trump Ban?

Greatly Expanded HUAWEI AppGallery

Thanks to massive investment in the HUAWEI AppGallery, it has seen a massive expansion in the number of apps. More importantly – many key apps were launched within a month!

Over a period of just two months – from September to October 2019 – there were 200,000 new users of HUAWEI App Gallery, with 100 million apps downloaded in Malaysia alone!

On a daily basis, HUAWEI reported over 1.5 million downloads, and that 27 popular or critical apps were added in a single month.

SuperSensing Cine Camera

Malaysians LOVE to take photos and videos with their smartphones, and they are very particular about image quality and camera features.

The HUAWEI Mate 30 Pro is particularly popular because of its 40 MP SuperSensing Cine Camera, which supports 4K 60fps video recording, with these groundbreaking features :

an ISO of up to 51200,
Cinematic Time-lapse capability,
real-time video bokeh effect, and
an ultra-slow motion mode that records at up to 7680 fps!

Recommended : How HUAWEI Mate 30 Pro Captures 7680 FPS Video!

Interactive AI Gesture Control

This is a really cool feature that seems to have impressed many Malaysians.

Its 3D Depth Sensing Camera and a Gesture Sensor are used to identify your face and detect your gestures, which are then used by its Tiny-Core NPU to interpret your gestures.

By simply looking at the screen, and swiping your hands, you can “command” the Mate 30 Series smartphone to perform many commands like unlocking the screen, change pages, and take screenshots.

AI Private View + AI Auto Rotate

The HUAWEI Mate 30 Series smartphones offer an AI Private View mode, which hides your private messages if it cannot recognised the face of the person viewing them!

They also have an AI Auto-Rotate capability, that uses the front 3D camera to analyse your eye orientation to automatically determine if they should lock the rotation of the display.

Multi-Screen Collaboration

The HUAWEI Multi-Screen Collaboration feature is incredibly powerful and useful.

Enabling it lets you easily drag-and-drop files between your Mate 30 Series smartphone and laptop. It even lets you use your laptop’s keyboard to type messages directly on your phone!

Long Battery Life!

Malaysians are prodigious smartphone users, which is why we always have a power bank handy!

The HUAWEI Mate 30 Series smartphones though, comes with a large 4200 mAh (Mate30) or 4500 mAh (Mate30 Pro) battery, which means they last a full day and then some!

And when it’s time to recharge them, it appears Malaysians love its super-fast 40W wired charging and world-leading 27W wireless charging capabilities!

HUAWEI Mate30 Telco Deals For Malaysia!

It looks like more Malaysians will soon become HUAWEI Mate30 owners, thanks to a bevy of new offers from Malaysia’s top telcos. Let’s check out the new HUAWEI Mate 30 Series telco deals for Malaysia!

Celcom : One-Time Purchase Offers

Celcom Offers	RRP	Plan Price / Month	One-Time Purchase Price
HUAWEI Mate30	RM 2799	RM 188	RM 299
Buy Mate30 Free P30	RM 2799	RM 188 + RM 48 (Sub Line)	RM 1599
Buy Mate30 Free P30	RM 2799	RM 148 + RM 48 (Sub Line)	RM 1699

Celcom : Instalment Packages

Celcom Instalment Packages	RRP	Plan Price / Month	Device Price / Month	(Plan + Device Price) / Month
HUAWEI Mate30 (Owned)	RM 2799	RM 188	RM 28	RM 216
HUAWEI Mate30 (Rental)	RM 2799	RM 188	RM 15	RM 203

Digi : Instalment Package (Owned)

Digi Instalment Package	RRP	Plan Price / Month	Device Price / Month	(Plan + Device Price) / Month
HUAWEI Mate30 (Owned)	RM 2799	RM 160	RM 28	RM 188

Maxis : Instalment Packages

Maxis Instalment Package	RRP	Plan Price / Month	Device Price / Month	(Plan + Device Price) / Month
HUAWEI Mate30 Buy 1 Free 1	RM 2799	RM 188 + RM 48 (Sub Line)	RM 99	RM 335
HUAWEI Mate30 Pro Buy 1 Free 1	RM 3899	RM 188 + RM 48 (Sub Line)	RM 199	RM 435

HUAWEI Mate30 : Where To Buy?

For those who want to buy the HUAWEI Mate30 directly, here are some online purchase links :

Malaysia : RM 2,799 | RM 2,799
Singapore : S$948
United States : $705

HUAWEI Mate30 Pro : Where To Buy?

For those who want to buy the HUAWEI Mate30 Pro directly, here are some online purchase links :

Malaysia : RM 3,899 | RM 3,899
Singapore : S$1,298
United States : $924 | $959

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The 2019 Digi Postpaid Family Plans Revealed!

Digi Telecommunications just revealed the all-new 2019 Digi Postpaid Family plans, that promise to offer equal data and calls for everyone on the plan!

Here is a quick primer on the new 2019 Digi Postpaid Family plans!

The 2019 Digi Postpaid Family Plans : Equal Data + Calls!

For the first time, the 2019 Digi Postpaid Family plans will offer the option for the supplementary lines to receive the same Internet Data Quota and Unlimited Calls as the principal line!

For example, a supplementary line user of the Digi Postpaid 120 plan will receive the same 40 GB data quota and unlimited calls as the principal line. Essentially, it is the same as the principal line!

Customers can add up to three supplementary lines at only RM 38 per line, monthly. This allows everyone in the family to enjoy worry-free phone calls and mobile Internet connectivity!

The Available 2019 Digi Postpaid Family Plans

There are four new 2019 Digi Postpaid Family plans :

Digi Postpaid 80 : RM 80 per month (principal) + RM 38 per month (supplementary)
Digi Postpaid 120 : RM 120 per month (principal) + RM 38 per month (supplementary)
Digi Postpaid 160 : RM 160 per month (principal) + RM 38 per month (supplementary)
Digi Postpaid 190 : RM 190 per month (principal) + RM 38 per month (supplementary)

The 2019 Digi Postpaid Family Plan FAQ

Where can when can I sign up for the new Digi Postpaid Family Supplementary line(s)?
Effective from 13 May 2019, you may sign up for the new family lines at any Digi Store or Digi Store Express, nationwide!
How many new Digi Postpaid Family lines can I sign-up?
You may sign a maximum of three (3) Supplementary line(s) under the all new Digi Postpaid Family per Principal line.
What are the bundled minutes and SMS offerings for Digi Postpaid Family?
Both yourself and your family lines will enjoy Unlimited calls and 300 SMS to all domestic networks.
How does the ‘Unlimited Calls’ work?
You get to enjoy daily Unlimited voice calls to both on-net and off-net numbers i.e. all mobile calls to Digi or other mobile operators including fixed lines (excluding video calls, calls to special numbers and toll-free 1-300 number). The Unlimited calls are applicable for domestic usage only i.e. within Malaysia network.
How does the All Day quota and Weekend quota work?
The All Day quota is valid for usage at any time of the day regardless of weekdays or weekends. Whereas, the Weekend quota is only valid for usage during the weekends, from every Saturday 12.00AM to Sunday 11.59PM. Both Internet quotas apply to all networks, both 4G and 3G networks.
Can I control my Internet allocation to my free family lines?
Principal line may opt to subscribe to Data Sharing at RM10 monthly. Principal line is only able to control the Internet quota allocation and deallocation of its own quota to all the Supplementary line(s), however Internet quota for each of the Supplementary line may not be shared and controlled by Principal.
Does the new Digi Postpaid Family line(s) get to rollover any unutilized Internet quota?
No, any unutilized Internet quota for the supplementary line(s) will be forfeited at the end of each bill cycle.
What happens if I exceed my monthly Mobile Internet Quota? Will I be charged for extra usage?
No, you will not be charged extra when you or your family line(s) exceed the monthly Mobile Internet Quota. Your data service will be restricted until the next billing cycle. To continue surfing and sharing with your family lines, just purchase Share Internet Top-Up.
Can I use the new Digi Postpaid Family to access the Internet when I am roaming? Will I be charged extra?
Your family line(s) can enjoy 5GB Internet and 60mins voice calls for roaming at selected countries/mobile operators at RM35/month. Alternatively, you and your family can opt for daily unlimited Internet roaming (from RM36/country/day) or unlimited social messaging (RM10/24 hours) at selected countries/mobile operators. For more detail, please refer to our Roaming section.
Can I use the bundled Internet quota, minutes and SMS under the new Digi Postpaid Family when I am roaming?
All Internet quota, minutes and SMS bundled under the new Digi Postpaid Family are applicable for domestic usage only i.e. within Malaysia network. Any usage on Roaming will be charged on top of your monthly fee at per standard rates based on Pay-As-You-Use basis.
I am an existing Digi Postpaid 80 subscriber; can I sign up for the new Digi Postpaid Family plan as my Supplementary line?
Yes, you may sign up for a supplementary line under the new Digi Postpaid Family plan i.e. Digi Postpaid 80 and above. Then you sign up as your Supplementary line for only RM38/line monthly.
I am an existing Digi Postpaid 68 subscriber; can I sign up for the new Digi Postpaid Family plan as my Supplementary line?
Yes, however you are required to upgrade your existing Principal plan Digi Postpaid 68 to Digi Postpaid 80 and above. Then you sign up for a supplementary line under the new Digi Postpaid Family plan i.e. Digi Postpaid 80 Family as your Supplementary line for only RM38/line monthly.

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Maxis And Celcom Tops 2019 Opensignal Report!

The 2019 Opensignal Malaysian Mobile Network Experience report reaffirmed that Maxis and Celcom continue to dominate the Malaysian mobile network market over the other four players- Digi, U Mobile, Unifi and Yes.

Find out more about the 2019 Opensignal report findings, and what it means for your mobile network experience in Malaysia!

The 2019 Opensignal Malaysian Mobile Network Experience Report

The 2019 Opensignal Malaysian Mobile Network Experience report was compiled from over 1.9 billion measurements collected from over 744, 691 devices using the Opensignal app in Malaysia. The report covered a 3-month period from December 2019 through February 2019.

In t which was compiled over a 3 month period (December 2018-February 2019), Maxis and Celcom has emerged winners ahead of their rivals Digi, U Mobile, Unifi and Yes.

The 2019 Opensignal Key Findings

The 2019 Opensignal Malaysian Mobile Network Experience report clearly showed that Maxis and Celcom are very much ahead of their other rivals in the Malaysian mobile network market.

Here are the key findings from the 2019 Opensignal report :

Maxis and Celcom are almost equal in distancing themselves from the other four telco operators such as Digi, U Mobile, Unifi and Yes.
Maxis won the Download Speed Experience category with an average connection of 17.9 Mbps
Celcom won the Upload Speed Experience with an average connection of 6.3 Mbps.
Maxis and Celcom were the only two operators to earn Good ratings in the video application metric; DiGi, U Mobile and Unifi all had either Fair or Poor ratings.

2019 Opensignal Regional Performance

The 2019 Opensignal report also showed the regional performance of Malaysia’s mobile operators in 11 Malaysian regions/cities with some rather unique results, such as;

In the 4G Availability metrics, Yes was the clear winner in Kuala Lumpur and Seberang Perai / Penang with scores above 95% – an exceptional level of LTE access.
Celcom had 4G Availability scores above 90% in Alor Setar, Ipoh, Johor Baharu, Kuala Lumpur, Kuala Terengganu, Malacca and Seberang Perai/Penang.
In Ipoh, all five operators improved on their national Upload Speed Experience results while in Download Speed Experience, there were significant increases from four of the operators over their national averages.

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Huawei AppGallery Offers Direct Carrier Billing!

Huawei AppGallery now offers direct carrier billing with partners like DiGi, Hotlink, Maxis and U Mobile!

Find out how this new payment option can transform your mobile experience!

Huawei AppGallery Offers Direct Carrier Billing!

HUAWEI’s global network is built on 20 years of expertise in the telecom industry and is dedicated to delivering the latest technological advances to consumers around the world.

In its latest move, Huawei AppGallery announces direct carrier billing partnerships with DiGi, Hotlink, Maxis, and U Mobile.

This service offers subscribers of the telco companies the purchase of digital content through its own online app.

Huawei smartphone users can experience smooth, quick and convenient payment process on Huawei AppGallery by enabling DiGi, Hotlink, Maxis, and U Mobile users to be charged through direct carrier billing.

Play First, Pay Later!

This direct carrier billing through Huawei AppGallery will allow users of the said 4 telco carrier companies to purchase a wide range of in-app products such as games and customized themes through their postpaid accounts. The final online bill will be paid through their monthly phone bill.

The payment integration provides telco companies and app merchants an all-in-one mobile ecosystem that is seamless and secure for Huawei smartphone users.

The direct carrier billing service aims to enhance customer experience and empower users with more control of their spending habits on apps.

Be Rewarded When You Use Huawei AppGallery!

Huawei smartphone users can also enjoy rewards using the easy payment method. With any in-app purchases of games on AppGallery Carnival Collection or any themes of Carnival Themes collection on Huawei Themes App, Huawei smartphone users can enjoy rewards, discounts and offers from Lazada, Starbucks and many more.

Stay Tuned For More!

Stay tuned for more up updates on The Huawei AppGallery Carnival that is currently running now until 31 December 2018.

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The Shopee Seller Awards 2018 Caps A Landmark Year!

Yesterday, Shopee honoured its expanding community of sellers at the Shopee Seller Awards 2018. Check it out, and find out who won the Shopee Seller Awards this year!

The Shopee Seller Awards 2018

The star-studded Shopee Seller Awards 2018 was graced by YB Datuk Muez bin Abd Aziz, Deputy Secretary General of Consumerism and Management, Group Chief Corporate Officer, Pos Laju, and celebrities such as Nora Danish and Zoey Rahman. Leading brands such as Nestlé, Honor, and Digi shared the stage with celebrities as Shopee celebrated a landmark year.

Shopee All Stars and Seller of the Year

A total of 14 accolades were given out at Shopee Seller Awards 2018 to honour the best sellers across various store categories. These include Lifestyle, Telecommunication, Fashion, and Electronics, with the most-coveted prizes being the Shopee Sellers of the Year for Shopee Mall and Marketplace. To keep things interesting, users could vote for the People’s Celebrity Award through a poll in the Shopee app.

Nestlé and Mono Digital were the biggest winners on the night, taking home the Shopee Seller of the Year Award for Mall and Marketplace respectively. Additionally, Dato’ Sri Siti Nurhaliza won the People’s Celebrity Award, named by Shopee users for her official store SimplySiti on Shopee Celebrity Squad.

Award	Award Type	Winner
Best in Lifestyle	Shopee Marketplace	Odoso
Best in Lifestyle	Shopee Mall	MR DIY
Best in Fashion	Shopee Marketplace	Grimo
Best in Fashion	Shopee Mall	VOIR
Best in Consumer Goods	Shopee Marketplace	Wako
Best in Consumer Goods	Shopee Mall	Watsons
Best in Electronics	Shopee Marketplace	iBeli
Best in Electronics	Shopee Mall	Honor
Best in Lifestyle	Shopee Marketplace	BHP
Best in Telecommunication	Partners	Digi
Best in Financial Services	Partners	FPX
People’s Celebrity Award	Partners	Dato’ Sri Siti Nurhaliza
Seller of the Year	Shopee Marketplace	Mono Digital
Seller of the Year	Shopee Mall	Nestlé

A Landmark Year For Shopee

Shopee enjoyed robust growth in the third quarter of 2018, with Gross orders and Gross Merchandise Value (GMV) increasing 24.0% and 21.1% respectively from the second quarter.

Shopee also reinforced its position as the online shopping destination of choice in the region, with the number of users growing by around 150% in the past year.

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The past year was an exciting one for Shopee Malaysia, with the following key highlights :

Around 16 million downloads to date;
Around 600 brands and retail partners on Shopee Mall, including leading brands like Watsons, MR DIY and VOIR;
Around 400,000 active sellers;
And around 450 employees to serve our sellers and buyers.

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Digi Launches Huawei P20 With Indoor Skydiving Experience!

SHAH ALAM, 6 April 2018 – As part of the launch of its latest device bundles featuring the new Huawei P20 series, Digi Telecommunications Sdn Bhd (Digi) invited guests to try out the new smartphone at AirRider, an indoor skydiving simulator.

Digi Launches Huawei P20 With Indoor Skydiving Experience!

Guests were given a chance to experience using the Huawei P20’s leading edge camera technology featuring the all new Leica Dual Camera to take photos of fast moving and dynamic subjects at AirRider’s vertical wind tunnel.

Digi’s new device bundles come at attractive prices that make it easily affordable. Now, customers can own the new Huawei P20 from as low as RM40 a month.

The Huawei P20 (128 GB) is priced from RM 959 to RM 1,835
The Huawei P20 Pro (128 GB) is priced from RM 1,119 to RM 2,405

To top it off, these plans also come with Digi’s borderless experience which offers zero roaming charges in 10 countries including Australia, Brunei, China, Hong Kong, Indonesia, Myanmar, Philippines, Singapore, Taiwan and Thailand.

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The HotShotz 2017 eGames Festival Press Conference

The HotShotz 2017 eGames festival is gearing up for the grand final event, where over 250 gamers will compete in 7 game titles. Find out more about HotShotz from their key partners – the Malaysian Digital Economy Corporation (MDEC), Acer Malaysia, Digi, Codemasters and the KDU University College. Even Crimson Viper came in to endorse HotShots 2017!

The HotShotz 2017 eGames Festival

After 5 rounds of fierce qualifiers, hosted by five different universities, Malaysia’s eGames festival, HotShotz 2017, is now gearing up for the grand event where over 250 finalists, all amateurs, from 7 game titles will come together to compete to be the winners and hopefully move on to be the next international eSports stars from Malaysia.

In this video, the HotShotz 2017 key partners reveal why they are supporting and pushing the HotShotz 2017 eGames festival. They are Hasnul Hadi Samsudin, Vice-President, Creative Content & Technologies Division, MDEC; Tan Chin Ike, Head of School of Computing and Creative Media, KDU University College; Andre Stiegler, Studio Manager, Codemasters, and representatives from Acer Malaysia and Digi.

HotShotz is much more than just its eSports component though. Thanks to VR Lab, visitors will enjoy a large VR area to experience the gaming world in virtual reality, there will be a cosplay competition and even a rare PC modding competition.

At the same time, the Malaysian Digital Economy Corporation is bringing 10 independent game publishers to showcase their games, which they hope will launch them to global prominence. Sharing the stage with them are global console gaming powerhouse, Sony Entertainment, which will be showcasing some of its games together with Codemasters.

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The Digi Freedom to Internet Offers Explained!

Digi just launched Digi Freedom to Internet, offering more value, convenience and exclusive services. But there are not one, or two, but FOUR Digi Freedom propositions. Confused? We summarise the new Digi Freedom to Internet offers, so you know what exactly they mean for you!

The Digi Freedom to Internet Offers

First, let us remind you that freedom is NOT free – Digi is not giving away anything free. What they’re offering is a clearer, easier way to manage your costs while getting the services you want at a lower cost.

In this video, Digi’s Head of Digital Product & Services, Prashant Pathmanaban, and Benjamin Tan, Digi’s Head of Postpaid, gives an in-depth presentation of the Digi Freedom to Internet offers. There is even a hilarious short video starring pindaPanda!

Digi Freedom to Internet consists of four “Freedom propositions” – Music Freedom, Video Freedom, Gaming Freedom and Roaming Freedom.

Music Freedom

All Digi Postpaid and Prepaid customers, who have been with the company for at least six months, will receive an upgrade of their Music Freedom quota – from 1 GB to 5 GB. This is the music streaming quota monthly for music streaming services such as Spotify, Joox and Smule.

Video Freedom

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For only RM 5 per month, Digi customers can buy 5 GB of video streaming quota to get access to and watch premium TV series and movies on Viu. Digi will offer launch a similar offer for iflix and Tonton very soon.

Gaming Freedom

Digi Postpaid and Prepaid customers can now purchase in-game items for their favourite Steam and Garena game titles, such as League of Legends, Dota 2, Counter-Strike and FIFA, without debit or credit cards. With Gaming Freedom, they can simply choose to pay through their Digi accounts.

Digi will also offer exclusive gaming offers like unique collectible top-up cards, in-game items, as well as access to top gaming events. Their first gaming offer – a series of League of Legends collectible top-up cards will be offered for sale beginning 1st July 2017.

Roaming Freedom

Customers on the Digi Postpaid 110 plan or better will enjoy free roaming in 8 countries – China, Hong Kong, Taiwan, Singapore, Thailand, Indonesia, Myanmar and Brunei. Customers on the Digi Postpaid 80 plan will just pay a small RM 10 fee to enjoy the same benefit.

Digi will also offer Internet passes from only RM 5 per day, and a 3-day combo pass (2 GB Internet + 30 minutes of calls) for RM 25 per day.

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The Digi iFleet Fleet Management System Revealed!

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On 8 June 2017, Digi Telecommunications revealed to us the first IoT solution to debut from their Connected Vehicle project – the Digi iFleet fleet management system. This is a B2B solution targeted at commercial vehicles, offering an all-in-one solution for businesses to track their vehicle fleet in real-time.

Digi Connected Vehicles

Digi is transforming from its beginnings as a telecommunications provider into a digital company. To diversify their revenue streams, they are leveraging their 4G+ network to offer IoT solutions. Their Connected Vehicles project is the first of many IoT verticals that Digi is venturing into.

Digi is particularly interested in the commercial vehicle market, which boasts more than 27.6 million registered vehicles. The market is also projected to grow at 60,000 additional vehicles per year. With SPAD ICOP safety guidelines requiring these vehicles to have real-time tracking systems, this is a huge market for a fleet management system. This is where the new Digi iFleet service comes in.

Digi iFleet Fleet Management System

Digi iFleet is a B2B solution targeted at commercial vehicles. This is the first IoT solution Digi is introducing from its range of Connected Vehicle offerings. This fleet management service enables businesses to track their fleet in real-time. Digi believes it’s the most robust all-in-one solution in the market, with the following advantages over its competitor :

All inclusive solution that takes care of hardware, software and connectivity at one go
Advanced tracking technology providing greater fleet insights to improve business productivity
Driver behaviour insights and scoring to instil safe driving culture
A continuously evolving value-added solution introducing features beyond tracking, such as smart fuel management and usage-based insurance (UBI) ready to name a few

While Digi is rather late to the fleet management market, they believe that Digi iFleet will disrupt the market with its end-to-end system, and affordable fee with no major cost outlay. How does Digi iFleet do that? For that, we have Selina Wong, the Digi iFleet Product Manager, who explains it all in this video.

The Digi iFleet solution consists of both hardware and a cloud-based service. When a business signs up for iFleet, a tracking module will be attached to the battery of their vehicles. The tracking module has independent sensors and a built-in modem that transmits data to the Digi iFleet system every 10 seconds. It also has an internal battery that last 4 hours, and 8 MB of flash storage.

If necessary, Digi can enable roaming for vehicles that need to cross national borders during their deliveries. Otherwise, the internal flash storage is sufficient to store about a month’s worth of data. The module is designed to transmit the data whenever it is within range of the Digi network.

According to Digi, iFleet is already being used by logistic providers like SnT Global, and piloted across diverse industries like FMCG, automobile and infrastructure with brands such as Peugeot, Kia, Gamuda and Citylink.

Digi iFleet Price & Availability

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Digi iFleet is available to all Malaysian enterprises at just RM 90 per vehicle per month.

Companies that are Digi Enterprise Business customers will be entitled to a special offer. If they sign up by 30 June 2017, they only need to pay RM 75 per vehicle per month – a 16.67% discount.

Coming Soon In 2H 2017 : B2C & UBI Solutions For Private Vehicles

Digi will introduce a B2C connected vehicle solution in 2H 2017 that will offer private vehicle owners a solution that encompasses tracking, driver safety, vehicle security and smart in-vehicle services for an affordable price.

In addition, Digi is also preparing to introduce usage-based insurance solutions when the insurance tariff is liberalised in July 2017. They will allow private vehicle insurers the capability to price motor insurance premiums according to actual individual vehicle or fleet performance. This will reward good drivers with lower premium payments.

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Digi Launches Digi Business Postpaid Plan

Subang Jaya, 6 December 2016 – Digi Telecommunications Sdn Bhd (Digi) has launched its new mobile plans for businesses, Digi Business Postpaid, which provides corporate customers with the freedom to choose a plan that best suits their day-to-day business communications.

Digi Business Postpaid

Digi Business Postpaid offers a free 4G LTE smartphone, unlimited voice calls and SMS, as well as ample 4G LTE internet access from as low as RM78 a month. The list of smartphones offered free with the new plans at the moment includes Samsung’s flagship Galaxy S7 Edge, the Galaxy A9 Pro and the Galaxy J2 Prime.

Digi Business Postpaid plan customers will be able to enjoy consistent high-speed internet access through Malaysia’s widest 4G LTE network. Digi’s 4G LTE network continues to grow and now covers 78% of populated areas in Malaysia and is available in 225 major towns and cities.

Customers who desire a different device from the free bundled smartphone may opt for BizSmartFree credits instead which can either be used to exchange for other devices or alternatively, used as rebates for monthly phone bills to enjoy further savings.

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In addition to the benefits of the bundled plans, a range of top-ups are also available for customers to meet their business needs, which includes:

Add-on Internet quota for only RM10
Smart Internet Roaming for seamless connectivity when travelling in selected countries for a daily flat rate of RM36/day
Smart IDD Package for keeping in touch with business contacts in 28 countries
Smart Voice Roaming where customers enjoy up to 70% savings with special voice rates when roaming in five key Asia Pacific countries

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Digi ESL One Malaysian Qualifiers Kicks Off This Weekend

25 November 2016 – Digi Telecommunications Sdn Bhd (Digi) announced that it is the title sponsor for the upcoming Digi ESL One Malaysian qualifiers which kicks off this weekend.

Digi ESL One Dota 2

ESL One is the biggest and most prestigious international e-sports tournament with a number of video game titles being contested including the hugely popular Dota 2. ESL One is likened to being the World Cup of e-sports and this is the first time the Dota 2 qualifiers and global finals are being held in Malaysia. The Global ESL One Dota 2 finals has a prize pool of USD$250,000.

“Digi’s ambition is to be our customers’ favourite partner in digital life so the decision to tie up with ESL for the Digi ESL One tournament was an easy fit. We are not just bringing together top local talent to compete, but competitions like this are great for gaming fans who want to watch their local heroes battle it out with the world’s best. This partnership is also about bringing our customers what they love,” said Chan May Ling, Digi’s Head of Marketing Services.

“We are on a journey to discover Digital Champions. Digi is a strong supporter of e-sports and professional gaming in Malaysia and as part of the local gaming community, we want to nurture local talent and help them achieve their fullest potential in this growing professional sport,” said Chan.

“We have plenty of world class talent right here and ESL choosing Malaysia to host the global finals is a testament to the quality of our local gamers. Our local teams are no strangers to the world stage and have brought recognition to Malaysia’s competitiveness in e-sports,” she added.

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The local leg of the Digi ESL One qualifiers will be held in phases around the country with the first rounds kicking off this weekend. Winners from phase one proceed to the second phase before a national champion emerges to represent Malaysia in the global finals which will be held in Arena of Stars Resort World Genting from 6 to 8 Jan 2017.

Digi will also award the winning team from the local qualifiers with a sponsorship deal to help prepare them for competing against the world’s best during the global finals.

Other than going to the tournament venues to watch the matches, fans of the sport and competing teams can follow the action by streaming the battles live on YouTube Gaming, Tonton or Twitch. Digi Prepaid LiVE customers, in particular, get 8GB of free internet streaming quota every month to watch their favourite teams play.

In addition, Digi Prepaid LiVE customers also stand a chance to win VIP tickets to the competition in an exclusive contest that will be announced soon.

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New Digi Home Broadband Plans Announced

Subang Jaya, 15 November 2016 – Digi Telecommunications Sdn Bhd (Digi) today announced the availability of its latest home broadband plans that offer customers ample internet quota for streaming movies, TV shows and music from the comfort of their living rooms.

The new Digi home broadband plans address Malaysians’ changing demand for digital content. Malaysians are increasingly moving towards digital entertainment that allows them to watch content whenever and wherever they want rather than remain tied to time belts.

The New Digi Home Broadband Plans

All new Digi Home Broadband plans come with 19 free streaming channels partners at the moment including popular streaming services YouTube, Dailymotion and a slew of Astro’s and Media Prima’s radio stations. Those using any of these channels can stream for free without using up their monthly internet quota.

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Customers can also look forward to enjoying live and on-demand content and offers from top content providers like dimsum which streams the Best Asian content, iflix, Netflix, Astro on the Go, Tonton, HyppTV Everywhere, Viu and HeroTalkies. Music streaming partners in this Digi Broadband offer include Spotify, Sing! Karaoke by Smule, Deezer, Raku, Apple Music, Joox and many more.

Customers who sign up for the new plans now get a 30-day access to 11 premium channels on Astro on the Go for free and 2 months full access to iflix (worth RM20), sponsored by Digi.

The new Digi Home Broadband plans are affordably priced at RM30, RM60 or RM100 and give customers the flexibility of choosing either a prepaid or a postpaid payment method depending on the plan. The plans come with 6GB, 20GB and 50GB internet quota respectively.

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Digi VoLTE (Voice-over-LTE) Is Now Available!

Shah Alam, 26 October 2016 – Digi Telecommunications Sdn Bhd (Digi) today announced that the Digi VoLTE (Voice-over-LTE) feature is now available on its 4G LTE network nationwide. VoLTE is a next-generation voice call technology that allows customers to enjoy better voice call quality for those with VoLTE-capable devices such as the newly launched Apple iPhone 7 and iPhone 7 Plus.

Digi VoLTE

With Digi VoLTE, voice calls are connected over a 4G LTE network. Up to now, cellular voice calls in Malaysia for all telcos are generally made over 2G and 3G networks. The higher bandwidth of the 4G LTE network makes it ideal to transmit higher fidelity voice calls that Digi customers can now enjoy. Along with that, Digi VoLTE also comes with a noise cancellation capability that eliminates most background noise for a clearer call experience.

Another advantage of VoLTE is that it allows customers to simultaneously surf the web, download or stream content from the internet at 4G LTE speeds while engaged on a voice call. Up to now, the need to use 3G or 2G infrastructure to connect voice calls means internet activity while on calls will not be as fast as experienced on Digi’s 4G LTE network.

“We are excited to bring this next-generation technology to customers. VoLTE is an evolution of voice call technology. We have been placing voice calls on the 2G and 3G network for years now and it’s a natural shift that we’re bring the higher capacity of our 4G network to offer customers a higher quality call experience.”

“We have been working hard to bring innovation to the market and VoLTE is one of the many things we have in the pipeline for our customers. This is yet another step forward as we move towards our ambition of becoming our customers’ favourite partner in digital life,” said Digi’s Chief Marketing Officer, Loh Keh Jiat.

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To enjoy these new features, which come at no additional cost, both devices making and receiving the call must be VoLTE-capable with the feature switched on and with both customers located within Digi’s 4G LTE coverage area. Digi’s 4G LTE network now reaches 78% of Malaysians nationwide in 225 major cities and towns making it widely accessible for those with the appropriate devices to enjoy an improved call quality.

Digi customers who bought the newly launched iPhone 7 and iPhone 7 Plus will be among the first to experience VoLTE as the smartphone comes equipped for it. Customers with earlier versions of the iPhone, including the iPhone 6S, 6S Plus, 6, 6 Plus and SE will also be able to enjoy VoLTE calls as long as they’ve upgraded their iOS version to 10.1 and activated VoLTE from the device settings. VoLTE capability in devices from other manufacturers will be rolled out soon in stages.

Meanwhile, customers with devices that are not VoLTE-capable need not worry as there are no changes to the way they enjoy Digi’s voice calls.

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DIGI Prepaid Offer Unlimited iflix Access

Kuala Lumpur, 5 September 2016 – iflix, the world’s leading Internet TV service for emerging markets, offering subscribers unlimited access to thousands of TV shows, movies and more for a low monthly price, today announced that in collaboration with Digi, Digi prepaid subscribers are now eligible to receive unlimited access on iflix for three months at no extra cost, courtesy of Digi.

3 Months Free iflix With Digi

With access to iflix, Digi prepaid subscribers can look forward to:

Unlimited access to iflix’s vast library of thousands of first-run exclusive shows, award-winning TV series, blockbuster movies, popular local and regional content, children’s programs and much more;
Access to iflix on up to 5 devices at once, including phones, tablets, laptops, desktops, TVs and other connected devices;
The ability to download TV shows and movies to any phone, tablet or mobile device to binge-watch offline, when not connected to the Internet;
The ability to share their iflix subscription with family or friends and watch shows on two different devices at the same time.

Offering consumers a vast library of top Hollywood, Asian regional, and local TV shows and movies including many first run exclusives and award winning programs, each subscription allows users to access the service on up to five devices, including phones, laptops, tablets, and television sets, for viewing wherever, whenever. iflix subscribers can also download TV shows and movies from iflix’s extensive catalogue for offline viewing.

iflix subscribers can also download TV shows and movies from iflix’s extensive catalogue for offline viewing. The service is priced at only RM10 per month in Malaysia for unlimited access with no ads!

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Digi Prepaid Offer Availability

Digi prepaid users who activate their iflix accounts from now until 20 September 2016 will enjoy 3 months of unlimited access to iflix courtesy of Digi!

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Digi Prepaid Live & Prepaid Best Internet Packs Launched

Kuala Lumpur, 1 August 2016 – Digi Telecommunications Sdn Bhd (Digi) today introduced two new Digi Prepaid packs that promises to enhance customers’ mobile internet experience by enabling them to stay connected at all times and enjoy more digital streaming content online. The new product offerings are in line with the company’s ambition to become customers’ favourite partner for their digital lifestyles.

Digi Prepaid Live

The first of the new packs, Digi Prepaid Live, is the telco’s ultimate streaming pack that offers free 8GB video and music streaming quota every month on top of the quota purchased through top-ups. Add that to the generous quota that comes with Digi’s new top-ups, customers will have ample internet access to enjoy the streaming content that inspires them.

The free monthly 8GB of streaming quota is applicable for customers to use on Digi’s 4G network that offers a consistent internet speed of at least 10Mbps 80% of the time. For a smoother experience, particularly when streaming high-definition (HD) content, customers with LTE-Advanced (LTE-A) capable devices can enjoy Digi’s 4G Plus experience which promises consistent speeds of at least 20Mbps 80% of the time. Digi’s 4G network now covers 76% of Malaysians while 4G Plus reaches 34% of populated areas.

Digi Prepaid Live customers can stream popular video and music content from a host of partners including YouTube, iflix, Spotify, and Apple Music, among others. Additionally, customers also receive free 100GB Capture cloud storage, unlimited calls and SMS to three Buddyz as well as exciting rewards from online retail and service partners such as Zalora, Lazada, Agoda and Grab.

Digi Prepaid Best

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The second newly introduced pack, Digi Prepaid Best, is the answer to customers’ call for the ideal internet starter pack. With free basic internet and social messaging, subscribers can constantly stay connected with their family and friends on messaging apps with no additional internet charges.

A key highlight for Digi Prepaid Best is the free 200MB of daily internet quota given for all customers who use a minimum of RM1.00 each day to make international direct dial (IDD) calls to either Indonesia, Bangladesh, Nepal, India, Pakistan, Myanmar, Philippines, Thailand, Vietnam or China.

Furthermore, Digi Prepaid Best offers customers the freedom to call up to 20 ‘Kawan’ for low call and SMS rates while also featuring very competitive IDD rates.

Digi Prepaid Internet Packages

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Digi Family Safety App & SafeWeb4Kids Workbook Launched

Shah Alam, 27 July 2016 – Digi Telecommunications Sdn Bhd today reiterated its commitment to safeguard customers’ digital life with the launch of Digi Family Safety app and #SafeWeb4Kids workbook, in line with the company’s continuous efforts to innovate and strengthen its digital products and service offerings, towards becoming customer’s favourite partner in digital life.

Digi’s Chief Marketing Officer, Loh Keh Jiat said that Digi is no stranger to online safety and has been a strong advocate through its CyberSAFE programme for many years now. “Today’s announcement is taking our cyber safety advocacy effort to a whole new level. This is the first step for Digi to take on a holistic approach to safeguard our customer’s digital life. We are making a promise of a safer mobile experience to our customers by offering end-to-end safety digital solutions together with relevant learning tools to further encourage capacity building among their children,” Loh said.

Digi Family Safety App

Simply named Digi Family Safety, the app will enable customers with easier location and parental control via a mobile device. It allows a customer to create a family account up to seven family members and protect everyone with key features such as :

Family Location to locate your family on your smartphone or the web in real time,
Geo-fencing to create safety zones for family members,
Notifications to give alert when family members arrive or leave the designated areas,
Check-ins to regularly inform others where you are,
Panic Alert to send an emergency alert with your location to all family phones,
Parental Controls to restrict phone usage to family phone numbers and control when certain apps can be used, and
Phone Security which allows you to find, ring, lock and wipe any family phone if lost or stolen.

“We’re hoping that our customers will take the opportunity to maximise the features provided in the app to keep their family close and connected always. We are very excited of this milestone and are looking forward to introduce more innovations soon including wearables, empowering our customers to take charge of their digital experience,” explained Loh.

SafeWeb4Kids Workbook

Digi together with Protect & Save the Children (PS the Children), its cyber safety partner also launched an online safety workbook, #safeWeb4Kids. The workbook is aimed at guiding the schoolchildren on how to make safe and responsible decisions online, in a fun way. It is available in hardcopy and also downloadable from www.digi.com.my/digicybersafe.

“PS the Children is happy to collaborate with Digi again in our effort to fight cybercrimes. We hope that the fun approach integrated in this workbook will catch the children’s interest to do the exercises and at the same time, benefit from it. Producing learning tools such as this workbook is part of our continuous efforts to further nurture children’s digital resilience and to stay safe online,” added Natasya Saufi, a board member with PS the Children.

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Digi Family Safety Availability

The Digi Family Safety app is currently downloadable from Google Play Store. The app comes with two options: Freemium, free for all to use with basic location services for up to 2 family members and Premium for Digi customers at RM5 per month.

In addition to the basic features, customers who subscribe to Premium will also get to enjoy parental control and security functions, as well as being able to invite up to seven (7) family members with up to 20 safety areas.

Currently, the premium plan is free for the first 30 days for Digi customers. The iOS version will be made available in August.

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Malaysians Are Digital Frontrunners In Telenor Survey

Kuala Lumpur, 20 June 2016 – Digi today announced a study released by Telenor Group’s research arm, Telenor Research, which shows Malaysians being overall digital frontrunners, leading internet communication within Telenor’s global footprint when paralleled to other nation’s young internet-users. While digital services gain strong popularity around the world, Malaysians are also influential in the daily use of mobile devices for a wide range of internet activities, from browsing to playing online games.

Digital Frontrunners

The Telenor Group study was carried out in Q4 2015 on a sample of 5,600 people in Malaysia, Thailand, Pakistan, Serbia, Hungary, Sweden and Norway, aged 16-35 years old, who use internet on their mobile phones – a demographic Telenor identifies as ‘Digital Frontrunners.’ The way these users apply internet on their mobiles, gives indications as to how the wider demographic in the respective countries will adopt mobile internet in the years ahead.

“It is crucial to have surveys like this one looking at ‘Digital Frontrunners’ who can help forecast future industry trends,” said Bjørn Taale, Head of Research, Telenor Research. “Not only is this information beneficial in planning our digital services, it is also interesting to see the resemblance between nations as diverse as Thailand, Hungary, Pakistan or Norway. Just when we think that two nations may be following the same evolution, local nuances show that we are as unique as we are similar.”

Messaging Apps Most Important in Malaysia

The survey found that a resounding 62% of respondents in Malaysia consider mobile apps the most ‘important’ communication service available to them on a mobile phone. This was in stark contrast to all other surveyed markets which consider mobile voice services to be the most important. Only 19% of Malaysian agreed voice calls to be the most essential.

Supporting this finding is Malaysian’s high daily use of internet communications at approximately 85%, and low daily use of telecommunications services at roughly 65%— the highest and lowest indicators respectively across all surveyed markets. Messaging apps are noted as the preferred internet communication service for being in touch with others, with 80% using this on a daily basis.

The rising popularity of messaging apps in Malaysia is equally reflected in most of the surveyed countries, although there are variances. More than half of the respondents in all surveyed countries said they use messaging apps several times a day. Only two nations noted less than 50% usage, including Sweden at 44% and Pakistan at a notable 29%.

For one-to-one communications on mobiles via the internet, Malaysians can’t get enough of WhatsApp with only a small 3% of those surveyed saying they use it less than once a month. However, other countries vary, with Thais opting for LINE, Pakistanis equally choosing WhatsApp, Serbians employing Viber and Swedes preferring email. Overall, Facebook remained uniformly strong across all the surveyed countries in addition to their cited top preferences.

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Malaysia Embraces New and Traditional Uses of Mobile Internet

Second to messaging apps, Malaysian frontrunners use daily to several times per day traditional mobile voice (56%) and SMS services (49%) on their phones, trailed by newer internet voice communications (34%) and video calls (28%).

Notwithstanding the ‘daily’ use of SMS communications services for Malaysians has dramatically declined from 88% in 2012 to 73% in 2014 and finally 49% in 2015, among those surveyed for this study. Reflecting the same pattern is the daily social media posting in Malaysia, which went from 48% in 2012, peaked at 58% in 2014 and then dropped in 2015 to 42%. Malaysians’ use of internet voice and video calls followed similar peaks in 2014, indicating the country’s frontrunners use may be linked to early adoption when new technologies first launch.

Overall, Asia leads in adoption of new mobile internet services. This is underscored by Malaysian respondents who cited some of the highest percentage of weekly usage across the surveyed markets in map services (50%) and playing games (68%).

“Given our presence across diverse regions in Asia and Europe, we need to listen to our customers and evolve alongside them. If we find that that millennial Malaysian’s cherish their messaging applications or online shopping is a passion for young Thais, then it’s our job as the leading regional digital service provider to track that and meet their needs,” concluded Taale.

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Digi 4G LTE Carnival Kicks Off Tomorrow With Great Offers

SHAH ALAM, 18 May 2016 – Digi Telecommunications Sdn Bhd (Digi) will kick off its 4G LTE Carnival tomorrow at all its 150 Digi Stores & Digi Stores Express nationwide. The carnival, held simultaneously from 19 May until 30 June gives customers the opportunity to take advantage of offers designed for those with all types of consumption and usage needs.

“We are focused on ensuring that we continue to be our customers’ favourite partner in digital life and with that we have pledged an unceasing commitment in providing the best products and services for all so they may enjoy the best experience the internet has to offer for a low price. The Digi 4G LTE Carnival is our way of thanking our customers nationwide,” said Loh Keh Jiat, Digi’s Chief Marketing Officer.

During the Digi 4G LTE Carnival, customers will walk away with a limited edition premium speaker worth RM169 or a limited edition Clash Royale key ring, which comes in six unique designs, worth RM59 each should they sign up or upgrade to various Digi Postpaid plans.

There will also be great discounts off selected Android devices and iPhones for those looking at purchasing them with new Postpaid bundles. Customers buying the Samsung Galaxy Note 5 will walk away with a limited edition premium worth RM259 while those getting the Huawei Mate 8 will stand a chance to win a Huawei watch worth RM1,799.

Customers who sign up for Digi Postpaid or Prepaid plans will enjoy consistent high-speed Internet access through Malaysia’s widest 4G LTE network while remaining future-ready for Digi’s latest innovative offerings in LTE-Advanced (LTE-A), Voice-over-LTE (VoLTE) and Voice-over-WiFi (VoWiFi). Currently, Digi’s 4G LTE network continues to grow, covering 73% of populated areas in Malaysia and is available in 153 cities and major towns. To add, Digi’s LTE-A coverage is being aggressively rolled out and serves 33% of Malaysians.

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New Digi Internet Sharing + Unlimited Calls Plans Explained

Today, Digi unveiled the new Digi Internet Sharing feature for all Digi Postpaid plans. They also announced two new Unlimited Calls plans as well as a Gadget Sharing plan. We will summarise the details for you below.

Digi Internet Sharing

From today onwards, Digi will allow any Digi Postpaid customer to share the principal line’s Internet quota with up to 6 supplementary lines for a fee of just RM 10 per month. You can control how much Internet quota each supplementary line receives. And if you run out of Internet quota, you can just top up instantly using one of these 3 top-up options.

Here is the Digi Internet Sharing summary with some additional details :

Any Digi Postpaid customer (principal line) can enable Digi Internet Sharing.
Digi Internet Sharing adds RM 10 per month to the principal line’s monthly fee.
The principal line and supplementary lines will share the principal line’s Internet quota.
Any excess Internet quota at the end of the month will not roll-over to the next month.
You can top-up the Internet quota multiple times, but each top-up lasts for 30 days after activation.
The principal line owner can set Internet quota on-the-fly for each supplementary line.

New Unlimited Calls & Gadget Sharing Plans

Digi also announced two new Unlimited Calls plans, as well as a Gadget Sharing plan.

The new Digi RM 48 Principal Line not only has unlimited calls to all networks, it also has Internet Sharing enabled. However, it only comes with 0.5 GB of Internet quota. SMS messages will be charged at regular rates, but messaging on WhatsApp and WeChat are free and do not count towards the Internet quota.

New Digi RM 48 Principal Line subscriptions also come with unlimited access to Digi’s Music Freedom streaming service and a year’s subscription to iflix. It will also come with 100 GB of Digi Capture cloud storage.

The new Digi RM 38 Supplementary Line offers unlimited calls to all networks, as well as unlimited SMS messages to 3 Digi friends and 30 GB of Digi Capture cloud storage. New subscriptions will come with 120 days of Music Freedom streaming service and 60 days of iflix access.

Finally, the Gadget Sharing plan allows you to share your mobile phone’s Internet quota with your other digital devices. For RM 10 per month for each additional line, your devices can get access to mobile Internet and share the principal line’s Internet quota.

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Still Confused?

If you are still confused, we will let Praveen Rajan Nadarajan, Digi’s Head of Digital Services, explain the new plans to you.

Here are some examples of how you can share your Internet quota on Digi with your gadgets or family members :

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Microsoft Lumia 950 & 950 XL Brings Continuum To Malaysia

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Kuala Lumpur – 16th December 2015 – Windows 10 fans will be glad to know that Microsoft is finally bringing Continuum to Malaysia with the launch of the Microsoft Lumia 950 & Lumia 950 XL smartphones yesterday. Microsoft also announced their partnership with DiGi to offer Lumia 950 and Lumia 950 XL bundles to business professionals in Malaysia.

Starting right now, both the Microsoft Lumia 950 and Lumia 950 XL are available to pre-order on the Microsoft Online Store at the recommended retail price of RM 2,699 and RM 2,999 respectively. The first 100 customers to purchase either devices will receive a FREE Microsoft Display Dock worth RM 309. Delivery of the Lumia 950 & Lumia 950 XL will start from the 18th of December 2015 onwards.

Microsoft Lumia 950 & 950 XL Now Available In Malaysia

KUALA LUMPUR, Malaysia — Dec 15, 2015 — Microsoft Malaysia has officially launched the phone that works like your PC – the Microsoft Lumia 950 and Lumia 950 XL – at an exclusive event for the media, partners and fans today. These are the newest flagship devices to join the Lumia portfolio and are first to run on Windows 10.

The company also announced their latest partnership with Digi Telecommunications Sdn Bhd (Digi) to launch a unique and comprehensive range of phone plans that bundle the two most productive smartphones on the planet – the Microsoft Lumia 950 and Lumia 950 XL – to business professionals in Malaysia.

The Microsoft Lumia 950 and Lumia 950 XL were chosen as they run on Microsoft’s latest operating system – Windows 10 – therefore delivering a familiar and consistent experience that extends across one’s Windows devices, in addition to having a wealth of innovative feature such as Continuum (the ability to turn your phone into a big-screen projector and a big-time productivity tool with the use of a Microsoft Display Dock) and Windows Hello beta (the ability to unlock the device with the use of an iris scanner).

Elaborating on the announced partnership with Digi, Michal Golebiewski, Chief Marketing and Operations Officer, Microsoft Malaysia said, “More and more people are now experiencing the new and more personal computing experience through Windows 10. With 110 million devices now running on Microsoft’s operating system, we are creating even more opportunities for Microsoft Lumia to take that innovation to the next level. This partnership with Digi marks the start of an exciting new venture as we build upon the unique experiences that Windows 10 offers for today’s busy business professional.”

Jon French, General Manager, Microsoft Mobile Device Sales (MMDS) Asia Pacific echoed Golebiewski’s sentiments. “We designed Lumia 950 and Lumia 950 XL for people who want the most productive smartphones running on the most productive operating system,” he said. “Business professionals who want a premium phone that can work like a PC now have the perfect partner for their Windows devices in Lumia 950 and Lumia 950 XL. With full Windows 10 and features like Continuum for phone, it’s easy to do more than ever from your phone whether you’re in the office, at home or on the road. These are the phones that Windows fans and business professionals in Malaysia have been waiting for: powerful, productive, performance-driven, unique and innovative.”

Landmark Digi Partnership

This partnership will see Digi offering the following plans:

	Microsoft Lumia 950	Microsoft Lumia 950 XL
Device Price	FREE	RM 330
Monthly Fee	RM 238	RM 238
Internet Quota	10 GB	10 GB
Local Calls / SMS	Unlimited Calls / SMS	Unlimited Calls / SMS
Extras	Unlimited WhatsApp / WeChat	Unlimited WhatsApp / WeChat
Contract Tenure	24 Months	24 Months

In addition, Digi will be also offering a special bundle for the upcoming Microsoft Lumia 550 – the most affordable 4G LTE Microsoft Lumia smartphone. This will be available at the end of December 2015.

“We are confident that by combining the most productive smartphones on the planet with the fastest and widest connectivity coverage in Malaysia, we are empowering every person and every organization to do more and achieve more,” said Loh Keh Jiat, Chief Sales Officer, Digi. “Having the widest 4G LTE footprint, our customers and other business professionals are always connected with Digi. Partnering with Microsoft enables us to enhance our business offering, providing greater value to our customers with a device that’s built on the premise of productivity.”

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