Customer Service Archives

3 Months To Get A Phone = 5 Lessons In Customer Relations!
Posted by Dr. Adrian Wong

3 Months To Get A Phone = 5 Lessons In Customer Relations!
Great customer relations is essential for companies to retain customers. But once in a while, when compan ...
Great customer relations is essential for companies to retain customers. But once in a while, when companies get too big, they forget how essential customer relations are. My attempt to get a phone fo ...
| by Dr. Adrian Wong
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Freshworks Omniroute + Proximity Add WhatsApp Support!
Posted by Sim Soo See

Freshworks Omniroute + Proximity Add WhatsApp Support!
Freshworks just announced that their Omniroute and Proximity software have added support for WhatsApp Bus ...
Freshworks just announced that their Omniroute and Proximity software have added support for WhatsApp Business to better deliver online customer support for businesses. Here is a quick primer on what ...
| by Sim Soo See
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Samsung Customer Service Is Quick & Efficient
Posted by Carolyn Ng

Samsung Customer Service Is Quick & Efficient
Kuala Lumpur, 22 July 2016 – Driven by the 3S motto; Speed, Solution and Satisfaction, Samsung Malaysia E ...
Kuala Lumpur, 22 July 2016 – Driven by the 3S motto; Speed, Solution and Satisfaction, Samsung Malaysia Electronics places consumers first with its after sales service. As told by a happy customer and ...
| by Carolyn Ng
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Samsung Smart Service Enhances Aftersales Experience
Posted by Carolyn Ng

Samsung Smart Service Enhances Aftersales Experience
Kuala Lumpur, 1 July 2016 – Innovations play a critical role in modern living and in an ongoing effort to ...
Kuala Lumpur, 1 July 2016 – Innovations play a critical role in modern living and in an ongoing effort to deliver an augmented experience to consumers; Samsung Malaysia Electronics reiterate its commi ...
| by Carolyn Ng
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Malaysia’s Largest OPPO Customer Service Center
Posted by Carolyn Ng

Malaysia’s Largest OPPO Customer Service Center
Kuala Lumpur, 21 June 2016 — Continue in the effort to serve the customer better and enhance the brand’s ...
Kuala Lumpur, 21 June 2016 — Continue in the effort to serve the customer better and enhance the brand’s aftersales quality, OPPO expanded its customer service to a broader scale and opened Malaysia’s ...
| by Carolyn Ng
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