Customer Service Archives

3 Months To Get A Phone = 5 Lessons In Customer Relations!

Posted by Dr. Adrian Wong
|Date: June 02, 2019

3 Months To Get A Phone = 5 Lessons In Customer Relations!

Great customer relations is essential for companies to retain customers. But once in a while, when compan ...

Great customer relations is essential for companies to retain customers. But once in a while, when companies get too big, they forget how essential customer relations are. My attempt to get a phone fo ...

June 02, 2019
| by Dr. Adrian Wong

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Freshworks Omniroute + Proximity Add WhatsApp Support!

Posted by Sim Soo See
|Date: April 22, 2019

Freshworks Omniroute + Proximity Add WhatsApp Support!

Freshworks just announced that their Omniroute and Proximity software have added support for WhatsApp Bus ...

Freshworks just announced that their Omniroute and Proximity software have added support for WhatsApp Business to better deliver online customer support for businesses. Here is a quick primer on what ...

April 22, 2019
| by Sim Soo See

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Samsung Customer Service Is Quick & Efficient

Posted by Carolyn Ng
|Date: July 31, 2016

Samsung Customer Service Is Quick & Efficient

Kuala Lumpur, 22 July 2016 – Driven by the 3S motto; Speed, Solution and Satisfaction, Samsung Malaysia E ...

Kuala Lumpur, 22 July 2016 – Driven by the 3S motto; Speed, Solution and Satisfaction, Samsung Malaysia Electronics places consumers first with its after sales service. As told by a happy customer and ...

July 31, 2016
| by Carolyn Ng

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Samsung Smart Service Enhances Aftersales Experience

Posted by Carolyn Ng
|Date: July 06, 2016

Samsung Smart Service Enhances Aftersales Experience

Kuala Lumpur, 1 July 2016 – Innovations play a critical role in modern living and in an ongoing effort to ...

Kuala Lumpur, 1 July 2016 – Innovations play a critical role in modern living and in an ongoing effort to deliver an augmented experience to consumers; Samsung Malaysia Electronics reiterate its commi ...

July 06, 2016
| by Carolyn Ng

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Malaysia’s Largest OPPO Customer Service Center

Posted by Carolyn Ng
|Date: June 23, 2016

Malaysia’s Largest OPPO Customer Service Center

Kuala Lumpur, 21 June 2016 — Continue in the effort to serve the customer better and enhance the brand’s ...

Kuala Lumpur, 21 June 2016 — Continue in the effort to serve the customer better and enhance the brand’s aftersales quality, OPPO expanded its customer service to a broader scale and opened Malaysia’s ...

June 23, 2016
| by Carolyn Ng

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