Tag Archives: Cloud

NTT Launches Fifth Data Center In Malaysia - Cyberjaya 5!

NTT Launches Fifth Data Center In Malaysia – Cyberjaya 5!

NTT Ltd just launched their fifth data centre in Malaysia – Cyberjaya 5 (CBJ5)!

Here is a quick look at what NTT Cyberjaya 5 offers!


NTT Launches Fifth Data Center In Malaysia – Cyberjaya 5

On 3 February 2021, NTT Ltd announced the launch of their fifth data center in Malaysia – Cyberjaya 5 (CBJ5).

Located within the NTT Cyberjaya Campus, this new 107,000 square feet data center is designed for hyperscalers and high-end enterprises in Malaysia’s growing digital economy.

CBJ5 supports 6.5 megawatts of flexible and scalable power, and boasts a Tier IV-ready, compact and modular design, with a cooling wall system that handles up to 15 kilowatts per rack.

NTT clients will have greater access to flexible, scalable and secure infrastructure in Malaysia – a regional data center hub.

“The demand for data storage and managed hosting services is expected to grow exponentially across Malaysia. This fifth data center will meet the expanding needs of organizations to reach their digital business objectives, in particular the FSI sector, as our data center complies with the Risk Management in Technology (RMiT) guideline set by Bank Negara Malaysia. We hope to play a key role in providing the vital data capacity at a high speed to keep Malaysia’s digital ecosystems and the digital economy ticking.” said Henrick Choo, CEO, NTT Ltd. in Malaysia.


NTT Cyberjaya 5 : Part Of Strategic ASEAN Hub

CBJ5 is connected to the existing Asia Submarine-cable Express (ASE) and Asia Pacific Gateway (APG) cable system, and will eventually be linked to the upcoming MIST cable system.

The MIST cable system will be available by end 2022 and it is a strategic joint venture for international submarine cables in South East Asia, with Orient Link Pte. Ltd.. It will enable NTT Ltd. to expand its offerings into India and beyond, while the ASE and APG cable systems provide global connectivity from Asia to United States.

This new expansion in Malaysia is part of NTT Global Data Centres division’s growth strategy. Malaysia is a prime data centre market in the ASEAN region, due to the abundant availability of resources, and favourable government policies.

“NTT places Asia Pacific as a tactical key region, and Malaysia – a strategic hub for the submarine cables operated by NTT such as the new MIST cable system, as well as the existing Asia Submarine-cable Express (ASE) and Asia Pacific Gateway (APG). Furthermore, CBJ5 will drive business opportunities in Asia through the upcoming MIST cable system which will link all our large-scale data centers in the region. Our continued commitment to Malaysia will help position NTT as a technologically innovative leader to address the industries of the future,” said Ryuichi Matsuo, Executive Vice President for NTT Ltd.’s Global Data Centers division.

“The pandemic also illustrated the importance of effective connectivity and reliable infrastructure to ensure business continuity. NTT’s global data center platform offers flexible, scalable and secure infrastructure along with a full-stack of customizable solutions that clients can utilize to support their digital transformation needs and maintain critical applications in a comprehensive, hybrid IT environment,” he concluded.


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2020 Dell EMC PowerProtect DP Series IDPA : What’s New?

Dell Technologies just announced the 2020 Dell EMC PowerProtect DP Series appliances!

Here is what you need to know about the next-generation integrated data protection appliances!


2020 Dell EMC PowerProtect DP Series : What Is It?

The 2020 PowerProtect DP series is the next-generation family of integrated data protection appliances (IDPA) from Dell Technologies.

They offer a complete solution for backup, recovery, replication, deduplication, cloud readiness with disaster recovery, and long-term rotation to the public cloud!

The 2020 Dell EMC DataProtect DP series are all-in-one data protection solutions that offer :

  • Storage capacities from 8 terabytes to 1 petabyte
  • Greater efficiency, with up to 65:1 data reduction
  • Up to 38% faster backups, and up to 45% faster restores, compared to previous generation.
  • Instant access and restore of up to 50% greater IOPS, compared to previous generation.
  • Consumes up to 23% less power than the previous generation
  • Cloud long-term retention, and cloud DR-ready
  • VMware integration

The 2020 Dell EMC DataProtect DP series is also guaranteed under the Future-Proof Program, and is part of the Dell Technologies on Demand program.


2020 Dell EMC PowerProtect DP Series : Models + Key Specifications

The 2020 Dell EMC PowerProtect DP series consists of four models – DP4400, DP5900, DP8400 and DP8900. Here are their key specifications.

Specifications DP4400 DP5900 DP8400 DP8900
Physical Capacity 8 TB to 96 TB 96 TB to 288 TB 192 TB to 768 TB 576 TB to 1 PB
Physical Capacity
with Cloud Tier
Up to 288 TB Up to 864 TB Up to 2.3 PB Up to 3 PB
Logical Capacity Up to 4.8 PB Up to 18.7 PB Up to 49.9 PB Up to 65 PB
Logical Capacity
with Cloud Tier
Up to 14.4 PB Up to 56.1 PB Up to 149.7 PB Up to 195 PB
Max Throughput Up to 9 TB/hr Up to 33 TB/hr Up to 57 TB/hr Up to 94 TB/hr
Drive Type SAS 12 TB SAS 4 TB SAS 8 TB SAS 8 TB
Networking 8 x RJ45, or
8 x SFP
4 x 40 GbE uplinks
Each Quad SFP port can be split into 4 x 10 GbE
Max. Power 475 VA 2,830 VA 5,480 VA 7,250 VA
Thermal Rating 1,620 BTU/hr 9,300 BTU/hr 17,800 BTU/hr 23,400 BTU/hr


2020 Dell EMC PowerProtect DP Series : Availability

The 2020 Dell EMC PowerProtect series appliances – DP4400, DP5900, DP8400 and DP8900 – will be available globally in December 2020.


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Google Play Music Is Dead : How To Download Your Music?

Google Play Music is officially dead across the world, and you have until December 2020 to migrate your music library and playlists to YouTube Music.

Find out how to download your music library and playlists from Google Play Music before they are deleted forever!


Google Play Music Is Dead : Whaaaaat???

On 4 April 2020, Google dropped the bombshell – they announced that they were replacing Google Play Music play with YouTube Music by December 2020.

They would kill off Google Play Music starting September 2020 in New Zealand and South Africa, and October 2020 for the rest of the world.

Users will no longer be allowed to stream from, or use the Google Play Music app from that point onwards. They will only be allowed to transfer their music libraries to YouTube Music.

Even that migration offer is limited to December 2020, after which the Google Play Music libraries will be deleted and will no longer be available to download or transfer to YouTube Music.


Google Play Music Is Dead : Download Your Music Now!

Google offers the option to migrate your Google Play Music libraries and playlists to YouTube Music, but you may not want to do that for these reasons :

  • 128 kbps quality limit for free subscriptions
  • you can’t upload your own music through the app, only using an Internet browser
  • offline playback of your own music requires you to upload and then download the same music

Before deciding what to do next, the first thing you should do is download your music library.

You have until the end of December 2020 to download your music, so do it now!

  1. Open Google Play Music.
  2. Tap on Manage Your Data.
  3. Tap on Download your music library.

  1. Leave Google Play Music checked.
  2. Select to export once.
  3. Select the more common .zip file format, or the .tgz alternative
  4. Select the maximum file size you prefer – 1 GB, 2 GB, 4 GB, 10 GB or 50 GB.
    Google will split your files into multiple compressed files based on the maximum size you selected.
    Newer operating systems (Windows 10, macOS) can support files larger than 4 GB.

  1. Tap Create export and let Google archive and compress your music library.
  2. You will receive an email with a download link when it’s done.


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Samsung Cloud Termination : What You Need To Know!

The end is almost here – Samsung Cloud will soon be gone, replaced by Microsoft OneDrive!

Here is what you need to know about Samsung Cloud’s shutdown process, and what you need to do.


Samsung Cloud Termination : What You Need To Know!

It is official. Samsung Cloud will be replaced by Microsoft OneDrive, and it starts with the termination of its Gallery Sync and Drive services.

Samsung Cloud users have all been notified about this move, and if you haven’t seen the notice yet, check your email spam folder.

Shutdown Process Group 1 Group 2
– Gallery Sync + Drive stops working
– OneDrive migration available
– Data download available
5 October 2020 onwards 1 December 2020 onwards
– Gallery Sync and Drive no longer available
– OneDrive migration no longer available
– Premium storage subscription terminated
1 April – 29 June 2021 1 June – 30 August 2021
– Data download no longer available 30 June 2021 31 August 2021

Phase 1 : Limited Service

Depending on where you live, you will have until March 2021 (Group 1) or May 2021 (Group 2) to migrate your data to Microsoft OneDrive.

You can choose to download your data, or migrate to OneDrive.

  • If you choose to download your data, it will be completely deleted from Samsung Cloud 90 days after that.
  • If you select to migrate to OneDrive, your data stored in Samsung Cloud will be transferred to OneDrive, and deleted.

Phase 2 : Service Discontinued

From 1 April 2021 (Group 1) or 1 June 2021 (Group 2) onwards, Gallery Sync and Drive services will be disabled, and premium subscriptions automatically cancelled.

The OneDrive migration option will no longer be available, but you will still be allowed to download your data.

Phase 3 : Data Deleted

Samsung will give you until 29 June 2021 (Group 1) or 30 August 2021 (Group 2) to download your data, after which everything is deleted.


Samsung Cloud to Microsoft OneDrive Migration

You will receive a OneDrive integration notification in Gallery, My Files or the Samsung Cloud app, and opt to begin the process.

Alternatively, you can choose to begin the migration process through these apps :

  • Samsung Cloud app : More > Settings > Link with OneDrive
  • Gallery app : More > Settings > Cloud Sync or Switch to OneDrive
  • My Files app : More > Settings > Make the Switch to OneDrive

Once you start the process, follow these instructions :

  1. Tap Move to OneDrive
  2. Check “I agree to Samsung Cloud Service Changes”
  3. Tap Connect
  4. Tap Connect accounts and sign into your Microsoft OneDrive account
  5. Let the data sync finish and then tap Done


Download Data From Samsung Cloud

You can download your Samsung Cloud data through the Download my data menu :

  • Samsung Cloud app : Download my data
  • Gallery : More > Settings > Download content from cloud

Once you start the process, you will have 90 days before the data is deleted completely in Samsung Cloud :

  1. Tap Download my data
  2. Select the data you want to download
  3. Tap Download
  4. Let the download process complete

You can check the download process in the notification bar. But note that if you choose to cancel, it will cancel the entire download process, and you will have to start afresh.


Samsung Cloud Termination Process : Country Grouping

This is done automatically, based on your Samsung account information.

Group 1 : Albania, Australia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States, Vietnam

Group 2 : Afghanistan, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Colombia, Comoros, Cook Islands, Costa Rica, Cuba, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, India, Iran, Iraq, Isle of Man, Israel, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territory, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Republic of the Congo, Reunion, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe


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Hitachi Vantara : 2020 HCI Portfolio Updates Revealed!

Hitachi Vantara just unveiled their 2020 HCI (Hyperconverged Infrastructure) portfolio, with updates to the Hitachi Unified Compute Platform (UCP). Here are the details…


Hitachi Vantara : 2020 HCI Portfolio Updates

Hitachi Vantara today unveiled their 2020 HCI (Hyperconverged Infrastructure) portfolio, featuring updates to Hitachi UCP HC and Hitachi UCP RS.

  • Faster provisioning with new Hitachi UCP Advisor
  • Certified support for SAP HANA workloads
  • New Intel Cascade Lake Xenon Refresh processors for increased performance
  • Enhanced lifecycle management capabilities for non-disruptive upgrades

The updated 2020 Hitachi Vantara HCI solutions unify cloud infrastructure management with interoperability across their customer’s environments, whether they are using traditional storage, HCI-powered hybrid clouds or public clouds.

These new HCI offerings include a scalable and simplified foundation for hybrid clouds, allowing customers to rapidly scale-out, when increased datacenter resources are required.

Unified Cloud Management

Customers have the flexibility to build a cloud infrastructure with seamless workload and data mobility across on-premises and public cloud environments.

Hitachi UCP Advisor accelerates provisioning up to 80% faster compared to previous HCI management tools and reduces management complexity across the environment.

Scalable Performance

Greater performance, scale and density support IT departments’ ability to rapidly scale data center resources for business-critical applications and lower operational overhead for better TCO.

The updated HCI platforms provide certified support for SAP HANA workloads on HCI. Intel Cascade Lake Refresh Xeon processors increase performance for workload consolidation while avoiding resource contention issues.

Hitachi HCI solutions help reduce CapEx and OpEx overhead with advanced automation and data efficiency technologies.

Simplified Consumption

Everflex from Hitachi Vantara provides simple, elastic and comprehensive acquisition choices for the entire Hitachi Vantara portfolio, including the UCP Family, with consumption-based pricing models that align IT spend with business use and help lower costs by up to 20% with pay-as-you-go pricing.

Customers can also accelerate time to production with pre-validated and optimized bundles and starter packs, including solutions enabling remote work.


2020 Hitachi Vantara HCI Portfolio : Availability

The 2020 Hitachi Unified Compute Platform HC and Hitachi Unified Compute Platform RS are available from Hitachi Vantara and their global network of business partners, with immediate effect.


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Google Cloud Confidential VM With 2nd Gen AMD EPYC!

Google recently introduced Confidential Computing, with Confidential VM as the first product, and it’s powered by 2nd Gen AMD EPYC!

Here’s an overview of Confidential Computing and Confidential VM, and how they leverage the 2nd Gen AMD EPYC processor!


Google Cloud Confidential Computing : What Is It?

Google Cloud encrypts customer data while it’s “at-rest” and “in-transit“. But that data must be decrypted because it can be processed.

Confidential Computing addresses that problem by encrypting data in-use – while it’s being processed. This ensures that data is kept encrypted while in memory and outside the CPU.


Google Cloud Confidential VM, Powered By 2nd Gen AMD EPYC

The first product that Google is unveiling under its Confidential Computing portfolio is Confidential VM, now in beta.

Confidential VM basically adds memory encryption to the existing suite of isolation and sandboxing techniques Google Cloud uses to keep their virtual machines secure and isolated.

This will help customers, especially those in regulated industries, to better protect sensitive data by further isolating their workloads in the cloud.

Google Cloud Confidential VM : Key Features

Powered By 2nd Gen AMD EPYC

Google Cloud Confidential VM runs on N2D series virtual machines powered by the 2nd Gen AMD EPYC processors.

It leverages the Secure Encrypted Virtualisation (SEV) feature in 2nd Gen AMD EPYC processors to keep VM memory encrypted with a dedicated per-VM instance key.

These keys are generated and managed by the AMD Secure Processor inside the EPYC processor, during VM creation and reside only inside the VM – making them inaccessible to Google, or any other virtual machines running on the host.

Your data will stay encrypted while it’s being used, indexed, queried, or trained on. Encryption keys are generated in hardware, per virtual machine and are not exportable.

Confidential VM Performance

Google Cloud worked together with the AMD Cloud Solution team to minimise the performance impact of memory encryption on workloads.

They added support for new OSS drivers (name and gvnic) to handle storage traffic and network traffic with higher throughput than older protocols, thus ensuring that Confidential VM will perform almost as fast as non-confidential VM.

Easy Transition

According to Google, transitioning to Confidential VM is easy – all Google Cloud Platform (GCP) workloads can readily run as a Confidential VM whenever you want to.

Available OS Images

In addition to the hardware-based inline memory encryption, Google built Confidential VM on top of Shielded VM, to harden your OS image and verify the integrity of your firmware, kernel binaries and drivers.

Google currently offers images of Ubuntu v18.094, Ubuntu 20.04, Container Optimized OS (COS v81), and RHEL 8.2.

They are currently working with CentOS, Debian and other distributors to offer additional OS images for Confidential VM.


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GrabFood : Restaurant Availability Not Based On Commission!

GrabFood has responded officially to the allegations that they are turning off restaurant availability according to commission rates.

We also asked them some questions of our own, and will update the article with their replies when we get them!


GrabFood Restaurant Availability Controversy : What Happened?

In case you missed the recent kerfuffle, Burgertory – a gourmet burger restaurant – recently accused GrabFood of quietly switching off their restaurant’s availability because of their lower commission rate and sales bucket.

You can read more about their allegations in our earlier story – GrabFood : How Burgertory Exposed Potential Discrimination!


GrabFood Clarifies Restaurant Availability Controversy!

Sean Goh, the Managing Director of Grab Malaysia, issued this press release to address those allegations.

First and foremost, we would like to address the misconception: we do not turn off any of our stores / restaurants based on commissions.

Secondly, during rainy days, or when there is a lack of delivery riders in a specific area, we automatically reduce the service distance to ensure that we can maintain our service levels. Once the availability of delivery riders has recovered, our service distance would resume to normal levels. Occasionally, this may result in stores being unavailable in a nearby location, but available in a further location. For example, Customer A may reside in Bangsar but only see restaurants available in PJ, because we have insufficient delivery partners within the Bangsar area at that specific time.

Thirdly, during festive seasons where some of our restaurant partners may be closed, we practice a precautionary ‘temporary pause’ based on feedback from delivery riders who cite that a restaurant is closed despite being available in our app. This is done to ensure we do not disappoint customers who may continue to order from restaurants who have not updated their operating hours especially during the festive season. Such was the case experienced by this specific restaurant partner.

Prior to Raya holiday period, we sent out multiple communications (emails and SMS) to remind our restaurant partners to update operating hours and how to easily reactivate their restaurants in case of a ‘temporary pause’. In this case, we apologise that we were not attentive enough to ensure our partner received and acknowledged our communications.

We also note that information that was provided by our support staff was inaccurate, and apologise for the heartache and impact to our restaurant partner.

In view of the pandemic, we empathise with our merchant partners whose income has been affected due to the lockdown and restricted operating hours, and have had to rely only on delivery services to generate income. We are continuously looking at different initiatives to help drive demand for them, such as our Local Heroes and Grab Small-Biz Relief fund which this specific partner was also a part of, but will strive to balance this with the need to ensure we continue to uphold our highest service level.

We welcome any partner who has any queries on this to reach out to us directly so we can address your concerns.


Our Questions To GrabFood On This Controversy

We took the opportunity to ask GrabFood to clarify some points not covered in their press release. We will update this article with their answers when we get them.

  1. If bad weather or a lack of riders is an issue for a particular area, why was XXX restaurant marked as Unavailable, while other restaurants in the same vicinity are still Available?
  2. Is there a verification protocol for your rider reports? Does GrabFood call the merchant to verify that they are closed, after a rider reports it?
  3. The press release mentioned that GrabFood requested that restaurant partners update their operating hours. Did Burgertory or the other affected partners change their operating hours? If not, wouldn’t the operating hours remain the same?
  4. What is this Temporary Pause you refer to? Why is there a need for it, and what exactly was the procedure to reactivate their restaurant?
  5. The Raya holidays ended on 26 May 2020, but why are they still experiencing these issues?
  6. Is there any reason why GrabFood support staff would claim that availability of a restaurant is based on the commission level, if that was never the case?
  7. If the percentage of commission does not determine availability of the restaurant, does it affect prioritisation or visibility on GrabFood?
  8. Can GrabFood explain to our readers the difference in commission paid by the various restaurants, and what advantage they would have for paying GrabFood more commission, as opposed to less?
  9. Does sales bucket affect store availability? Does it also affect prioritisation or visibility on GrabFood?
  10. There are concerns that the commission levels are too high – some 25% to 35%? Can you tell us the exact commissions, and breakdown of what goes to the riders, and what goes to GrabFood?


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GrabFood : How Burgertory Exposed Potential Discrimination!

Burgertory recently complained about how GrabFood was discriminating against them, in favour of larger businesses, or those who can pay them higher commissions.

Find out what happened to Burgertory, and why GrabFood could be manipulating what you can or cannot order, to make more money!


Burgertory vs GrabFood : A Quick Primer

Burgertory – a small gourmet burger restaurant – had been using GrabFood for food deliveries for more than a year.

However, they recently noticed that GrabFood kept listing their business as unavailable, even though they were open for business.

Oddly, other restaurants in the vicinity were listed as available, just not Burgertory. When they complained to GrabFood, they were told that restaurant availability was turned on or off based on :

  • differences in commission rate – commission per order (25% to 35%)
  • differences in sales bucket – the value of each order

In other words, what you see on GrabFood is not what’s really available, but rather – which restaurant is more willing to pay them more commission, or can generate them more money.

If you want to know more about what Burgertory posted, please scroll to the bottom of this article.

Recommended : GrabFood Clarifies Restaurant Availability Controversy!


Burgertory vs GrabFood : Some Updates!

First of all, Grab issued an official press release, stressing they do not turn restaurants off based on commission rate, but there was no mention of the sales bucket.

In a Facebook comment, they said that Burgertory was switched off the first time, because a GrabFood rider arrived and found them closed.

However, Burgertory pointed out that they kept Grab updated on their operating hours, and the rider arrived late – after they closed at 8 PM, and they were not alerted to the rider’s report, or that they were being switched off.

Burgertory also posted a separate update, sharing that Grab told them other merchants “has paid campaigns with them, and the difference in the discoverability radius is to help with the campaign ROI“.


GrabFood Discrimination : Bad For Almost Everyone

If what they were told is true, then GrabFood is intentionally turning off visibility to potential customers, in favour of higher profits from their merchants.

They are no longer acting as a neutral platform, but becoming a gatekeeper of sorts, giving those who can pay more, greater access to customers.

This is naturally bad for merchants, who already have to pay rather exorbitant commission – 25% to 35%. With such a discriminatory system, they will be forced to pay more just to stay visible on their platform.

This is also bad for customers, because our choices will be limited to what GrabFood decides makes them more money, not what’s actually available.

They would be essentially deciding who you should order your food from. And limiting you, not to those with better food ratings, but those who can pay them more.

Eventually, food prices will go way up, because merchants have to increase their GrabFood commissions to “stay visible”, and the additional cost will be added to your meals.

It’s not bad for everyone though. As long as customers remain ignorant, restaurants will be “encouraged” to pay GrabFood more money. It will work out great for GrabFood.


Burgertory vs GrabFood : What Happened?

Here are the details of the Burgertory vs GrabFood scandal. It started with a Facebook post by Burgertory on 4 June 2020 :

We are really disappointed and upset with the partnership with GrabFood.

We have been on-boarded to GrabFood for more than a year now, and we have been a cooperating partner.
Not until recently that we found out GrabFood has been very non-transparent in their assignation for restaurants availability in terms of radius.

We have been receiving a lot of complaints from our customers about GrabFood not showing the availability to deliver within reasonable distance, and we thought this is due to GrabFood system that is set to be within a specific distance in each area.

However what triggered the following case was on 26 May 2020, when we were alerted by our staff that GrabFood was unavailable for that day (imagine the sales that we lost, especially during this COVID period whereby businesses are struggling). Our sales from GrabFood on that day is ZERO. Upon checking, we realized other restaurants in same area is available but not us.

Hence we reached out to GrabFood merchant support via live chat and given the response that they off our restaurant availability from the back-end due to differences in commission rate by different restaurants, which means the restaurants which signed higher commission rate with them will get the priority and ‘be available in more places’. And they switched on our availability back after our call.

We were very upset and escalated to the manager. He then gave us another explanation that GrabFood will allow restaurants with larger ‘sales bucket’ to appear in more places. If that’s the case, it’s discrimination against small businesses, or any businesses that have menu selling items with lower price.

We gave feedback to them that this is not acceptable. And the manager promised to get back to us again after discussing with the team. It’s been a week and we hear nothing from them.

Yet it happened again today..! We realized they ‘turned off’ our restaurant again after checking from the app. Hence we wrote a complaint again, and same cycle happened… (same canned response, and they switched back on)

We are deeply disappointed with such partnership relationship. Does this mean that we have to always check if our restaurant has been hidden from the platform? These occurrences have broken the trust, we don’t know when their system will discriminate against us again and only switch back on after we found out and reach out to them each time. This is totally unfair to small and medium businesses.

After the public uproar, GrabFood quickly reached out to them the very next day to “discuss the issue”.

They clarified that Burgertory did not get “switched off” because of their lower commission, but did not explain why some restaurants get “switched off”, while others don’t.

We are truly humbled by the support from many of you and empathy shown by some of the business owners as well. Just want to give a quick update for those who has asked us about any update from GrabFood after the post yesterday:

They have reached out to us this afternoon to further discuss the issue, and clarified that the switch-off wasn’t due to commission factor, though we still don’t know the reason behind why certain restaurants in the same area are switched off unknowingly. We will continue to discuss and provide feedback to their team and hope that this will not happen again.

The reason why we decided to share the experience is to clarify what it might have impacted many of us as small & medium businesses. This is a year like no other and we empathise with all local businesses that are struggling to survive. We’re touched by some the responses we received yesterday, this is the time we strongly feel what brings Malaysians together. 

Apart from this, all of us from Burgertory team is really thankful for all the support to our business shown by our community, especially everyone of you, in what are the toughest of times. We always strive to sustain and provide a better F&B experience to all our customers. Hope all of us can stand strong together in unity through this tough times. Stay safe! 

Grab has since issued an official press release, which you can read @ GrabFood Clarifies Restaurant Availability Controversy! We also asked them some additional questions on this controversy.


Burgertory vs GrabFood : What Are Other Merchants Saying?

Here is a selection of what other merchants posted on their own experiences :

Renee Tan : Happens to my restaurants all the time especially “crunch time”. Suddenly customers calls & dm come flooding our inbox’s asking why does our restaurant appear “offline”?!

Juan Lyn : I’m currently handling a chain of restaurant online delivery support and we are also facing the very same issue with you. The same reasons given above “sales bucket” size. And our ticket size on average is already around RM50.

Voxism Lim : Happens to our outlet as well.. Exactly what happen.. The store beside is always open, where as mine is turned off (unavailable)

Alief Nurudin : My shop Meteora Cafe paid 28% commission to Grab. We NEVER appeared on the app unless you searched for us manually. We have experienced the SAME thing. Suddenly, NOT AVAILABLE.


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Facebook Photo + Video Transfer Tool Guide!

The Facebook Photo + Video Transfer Tool has just been released globally, giving you the freedom to move your photos and videos off Facebook!

Find out how to download all of your Facebook photos and videos, or transfer them to a third-party service like Google Photos!


Facebook Photo + Video Transfer Tool : What Is It?

The Facebook Photo + Video Transfer Tool is a new feature that was rolled out as part of the Data Transfer Project.

It allows Facebook users to port their data, photos and videos in this case, to other services.

This gives you the freedom to back-up your data, or leave Facebook without worrying about losing the photos and videos you uploaded.


Facebook Photo + Video Transfer Tool : How To Use It?

Here is a quick pictorial guide on how to use the Facebook Photo + Video Transfer Tool to download or transfer your photos and videos to a third-party service.


Facebook Photo + Video Transfer Tool : Step By Step

Here is our step-by-step guide on using the Facebook Photo + Video Transfer Tool :

  1. Go to Facebook settings.
  2. Select Your Facebook Information, and click on the View link.

  1. You will be asked to verify your identity. Key in your Facebook password, and click Continue.

  1. You can now choose to Download Your Information directly, giving you the option of selecting everything from your photos and videos, to your posts, comments, friends, groups, profile information, etc.
  2. Alternatively, you can choose to transfer your data to a third-part service.
    Currently only Google Photos is supported, and you are given the option of transferring either your photo or videos to Google Photos.

  1. After clicking Next, you will be asked to key in your Google Photos password, to kickstart the transfer.
  2. Once your Facebook photos / videos have been transferred to Google Photos, you will receive a notification on Facebook, and an email.


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Cyber Crime WhatsApp Warning Hoax Debunked!

The Cyber Crime hoax on WhatsApp is circulating, warning people that they are being monitored by the government.

Well, not to worry – unless you are living in China – this is yet another Internet hoax. Here is why we know that…


The Cyber Crime WhatsApp Warning Hoax

This is the Cyber Crime warning hoax that has been circulating on WhatsApp :

From tomorrow onwards there are new communication regulations.

All calls are recorded

All phone call recordings saved

WhatsApp is monitored

Twitter is monitored

Facebook is monitored

All social media and forums are monitored

Inform those who do not know.

Your devices are connected to ministry systems.

Take care not to send unnecessary messages

Inform your children, Relatives and friends about this to take care

​​Don’t forward any posts or videos etc., you receive regarding politics/present situation about Government/PM etc.​​

Police have put out a notification termed ..Cyber Crime … and action will be taken…just don’t delete …

Inform your friends & others too.

Writing or forwarding any msg on any political & religious debate is an offence now….arrest without warrant…

This is very serious, plz let it be known to all our groups and individual members as group admin can b in deep trouble.

Take care not to send unnecessary messages.
Inform everyone about this to take care.

Please share it; it’s very much true. Groups please be careful.

Note that it’s generic enough that it can apply to almost any government in the world.


The Cyber Crime WhatsApp Warning Hoax Debunked!

And here is why this is nothing more than yet another Internet hoax :

Only China Is Capable Of Doing This

The only country that has accomplished most of what was shared above is China, but it took them decades to erect the Great Firewall of China.

It’s not just the massive infrastructure that needs to be created, it also requires legislation to be enacted, and considerable manpower and resources to maintain such a system.

That’s why China is leaning heavily on AI and cloud computing capabilities to automatically and quickly censor information deemed “sensitive”.

However, no other country has come close to spending the money and resources on a similar scale, although Cuba, Vietnam, Zimbabwe and Belarus have imported some surveillance technology from China.

WhatsApp, Instagram + Facebook Messenger Have End-to-End Encryption

All three Facebook-owned apps are now running on the same common platform, which provides end-to-end encryption.

End-to-end encryption protects messages as they travel through the Internet, and specifically prevents anyone (bad guys or your friendly government censor) from snooping into your conversation.

That is also why all three are banned in China…

The Police Cannot Enact Laws

There are cybercrime laws in most, if not every, country in the world. But they are all enacted by legislative bodies of some sort, not the police.

The police is the executive arm in a country, empowered to enforce the law. They do not have the power to create a law, and then act on it.

Even The Government Has Debunked It!

Just in case you are still not convinced, even the Malaysian government issued a fact check on this hoax, debunking it as fake news :

Basically, it states “The Ministry of Home Affairs has NEVER recorded telephone calls or monitored social media in this country“.


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Jeff Clarke : Tech Predictions For 2020 + Next Data Decade!

Dell Technologies COO and Vice Chairman, Jeff Clarke, reveals his tech predictions for 2020, the start of what Dell Technologies considers as the Next Data Decade!


Jeff Clarke : Tech Predictions For 2020 + Next Data Decade!

It’s hard to believe that we’re heading into the year 2020 – a year that many have marked as a milestone in technology. Autonomous cars lining our streets, virtual assistants predicting our needs and taking our requests, connected and intelligent everything across every industry.

When I stop to think about what has been accomplished over the last decade – it’s quite remarkable.  While we don’t have fully autonomous cars zipping back and forth across major freeways with ease, automakers are getting closer to deploying autonomous fleets in the next few years.

Many of the every-day devices, systems and applications we use are connected and intelligent – including healthcare applications, industrial machines and financial systems – forming what is now deemed as “the edge.”

At the root of all that innovation and advancement are massive amounts of data and compute power, and the capacity across edge, cloud and core data center infrastructure to put data through its paces. And with the amount of data coming our way in the next 10 years – we can only imagine what the world around us will look like in 2030, with apps and services we haven’t even thought of yet.

2020 marks the beginning of what we at Dell Technologies are calling the Next Data Decade, and we are no doubt entering this era with new – and rather high – expectations of what technology can make possible for how we live, work and play. So what new breakthroughs and technology trends will set the tone for what’s to come over the next 10 years? Here are my top predictions for the year ahead.

2020 proves it’s time to keep IT simple

We’ve got a lot of data on our hands…big data, meta data, structured and unstructured data – data living in clouds, in devices at the edge, in core data centers…it’s everywhere. But organisations are struggling to ensure the right data is moving to the right place at the right time. They lack data visibility – the ability for IT teams to quickly access and analyse the right data – because there are too many systems and services woven throughout their IT infrastructure. As we kick off 2020, CIOs will make data visibility a top IT imperative because after all, data is what makes the flywheel of innovation spin.

We’ll see organisations accelerate their digital transformation by simplifying and automating their IT infrastructure and consolidating systems and services into holistic solutions that enable more control and clarity. Consistency in architectures, orchestration and service agreements will open new doors for data management – and that ultimately gives data the ability be used as part of AI and Machine Learning to fuel IT automation.  And all of that enables better, faster business outcomes that the innovation of the next decade will thrive on.

Cloud co-existence sees rolling thunder

The idea that public and private clouds can and will co-exist becomes a clear reality in 2020. Multi-cloud IT strategies supported by hybrid cloud architectures will play a key role in ensuing organisations have better data management and visibility, while also ensuring that their data remains accessible and secure.  In fact, IDC predicted that by 2021, over 90% of enterprises worldwide will rely on a mix of on-premises/dedicated private clouds, several public clouds, and legacy platforms to meet their infrastructure needs.

But private clouds won’t simply exist within the heart of the data center. As 5G and edge deployments continue to rollout, private hybrid clouds will exist at the edge to ensure the real-time visibility and management of data everywhere it lives.

That means organisations will expect more of their cloud and service providers to ensure they can support their hybrid cloud demands across all environments. Further, we’ll see security and data protection become deeply integrated as part of hybrid cloud environments, notably where containers and Kubernetes continue to gain momentum for app development. Bolting security measures onto cloud infrastructure will be a non-starter…it’s got to be inherently built into the fiber of the overall data management strategy edge to core to cloud.

What you get is what you pay

One of the biggest hurdles for IT decision makers driving transformation is resources. CapEx and OpEx can often be limiting factors when trying to plan and predict for compute and consumption needs for the year ahead…never mind the next three-five years. SaaS and cloud consumption models have increased in adoption and popularity, providing organisations with the flexibility to pay for what they use, as they go.

In 2020, flexible consumption and as-a-service options will accelerate rapidly as organisations seize the opportunity to transform into software-defined and cloud-enabled IT. As a result – they’ll be able to choose the right economic model for their business to take advantage of end-to-end IT solutions that enable data mobility and visibility, and crunch even the most intensive AI and Machine Learning workloads when needed.

“The Edge” rapidly expands into the enterprise

The “Edge” continues to evolve – with many working hard to define exactly what it is and where it exists.   Once limited to the Internet of Things (IoT), it’s hard to find any systems, applications, services – people and places – that aren’t connected. The edge is emerging in many places and it’s going to expand with enterprise organisations leading the way, delivering the IT infrastructure to support it.

5G connectivity is creating new use cases and possibilities for healthcare, financial services, education and industrial manufacturing. As a result, SD-WAN and software-defined networking solutions become a core thread of a holistic IT infrastructure solution – ensuring massive data workloads can travel at speed – securely – between edge, core and cloud environments. Open networking solutions will prevail over proprietary as organisations recognise the only way to successfully manage and secure data for the long haul requires the flexibility and agility that only open software defined networking can deliver.

Intelligent devices change the way you work and collaborate

PC innovation continues to push new boundaries every year – screens are more immersive and bigger than ever, yet the form factor becomes smaller and thinner. But more and more, it’s what is running at the heart of that PC that is more transformational than ever. Software applications that use AI and machine learning create systems that now know where and when to optimise power and compute based on your usage patterns. With biometrics, PCs know it’s you from the moment you gaze at the screen. And now, AI and machine learning applications are smart enough to give your system the ability to dial up the sound and colour based on the content you’re watching or the game you’re playing.

Over the next year, these advancements in AI and machine learning will turn our PCs into even smarter and more collaborative companions. They’ll have the ability to optimise power and battery life for our most productive moments – and even become self-sufficient machines that can self-heal and self-advocate for repair – reducing the burden on the user and of course, reducing the number of IT incidents filed. That’s a huge increase in happiness and productivity for both the end users and the IT groups that support them.

Innovating with integrity, sourcing sustainably

Sustainable innovation will continue to take center stage, as organisations like ours want to ensure the impact they have in the world doesn’t come with a dangerous one on the planet. Greater investments in reuse and recycling for closed-loop innovation will accelerate – hardware becomes smaller and more efficient and built with recycled and reclaimed goods – minimising eWaste and maximising already existing materials. At Dell Technologies, we met our Legacy of Good 2020 goals ahead of schedule – so we’ve retired them and set new goals for 2030 to recycle an equivalent product for every product a customer buys, lead the circular economy with more than half of all product content being made from recycled or renewable material, and use 100% recycled or renewable material in all packaging.

As we enter the Next Data Decade, I’m optimistic and excited about what the future holds. The steps our customers will take in the next year to get the most out of their data will set forth new breakthroughs in technology that everyone will experience in some way – whether it’s a more powerful device, faster medical treatment, more accessible education, less waste and cleaner air. And before we know it, we’ll be looking forward to what the following 10 years will have in store.


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Here Are The Top 10 Tech Trends In 2020 From Alibaba!

Alibaba, specifically its research institute – the Alibaba DAMO Academy, just published their top 10 tech trends in 2020.

Here are the highlights from those top 10 tech trends that they are predicting will go big in 2020!


Here Are The Top 10 Tech Trends In 2020 From Alibaba!

Tech Trend #1 : AI Evolves From Perceptual Intelligence To Cognitive Intelligence

Artificial intelligence has reached or surpassed humans in the areas of perceptual intelligence such as speech to text, natural language processing, video understanding etc; but in the field of cognitive intelligence that requires external knowledge, logical reasoning, or domain migration, it is still in its infancy.

Cognitive intelligence will draw inspiration from cognitive psychology, brain science, and human social history, combined with techniques such as cross domain knowledge graph, causality inference, and continuous learning to establish effective mechanisms for stable acquisition and expression of knowledge.

These make machines to understand and utilize knowledge, achieving key breakthroughs from perceptual intelligence to cognitive intelligence.

Tech Trend #2 : In-Memory Computing Addresses Memory Wall Challenge In AI Computer

In Von Neumann architecture, memory and processor are separate and the computation requires data to be moved back and forth.

With the rapid development of data-driven AI algorithms in recent years, it has come to a point where the hardware becomes the bottleneck in the explorations of more advanced algorithms.

In Processing-in-Memory (PIM) architecture, in contrast to the Von Neumann architecture, memory and processor are fused together and computations are performed where data is stored with minimal data movement.

As such, computation parallelism and power efficiency can be significantly improved. We believe the innovations on PIM architecture are the tickets to next-generation AI.

Tech Trend #3 : Industrial IoT Will Power Digital Transformation

In 2020, 5G, rapid development of IoT devices, cloud computing and edge computing will accelerate the fusion of information system, communication system, and industrial control system.

Through advanced Industrial IoT, manufacturing companies can achieve automation of machines, in-factory logistics, and production scheduling, as a way to realise C2B smart manufacturing.

In addition, interconnected industrial system can adjust and coordinate the production capability of both upstream and downstream vendors.

Ultimately it will significantly increase the manufacturers’ productivity and profitability. For manufacturers with production goods that value hundreds of trillion RMB, If the productivity increases 5-10%, it means additional trillions of RMB.

Tech Trend #4 : Large Scale Collaboration Between Machines Become Possible

Traditional single intelligence cannot meet the real-time perception and decision of large-scale intelligent devices.

The development of collaborative sensing technology of Internet of things and 5G communication technology will realise the collaboration among multiple agents – machines cooperate with each other and compete with each other to complete the target tasks.

The group intelligence brought by the cooperation of multiple intelligent bodies will further amplify the value of the intelligent system:

  • large-scale intelligent traffic light dispatching will realise dynamic and real-time adjustment,
  • warehouse robots will work together to complete cargo sorting more efficiently,
  • driverless cars can perceive the overall traffic conditions on the road, and
  • group unmanned aerial vehicle (UAV) collaboration will get through the last-mile delivery more efficiently.

Tech Trend #5 : Modular Chiplet Design Makes Chips Easier & Faster To Create

Traditional model of chip design cannot efficiently respond to the fast evolving, fragmented and customised needs of chip production.

The open source SoC chip design based on RISC-V, high-level hardware description language, and IP-based modular chip design methods have accelerated the rapid development of agile design methods and the ecosystem of open source chips.

In addition, the modular design method based on chiplets uses advanced packaging methods to package the chiplets with different functions together, which can quickly customise and deliver chips that meet specific requirements of different applications.

Tech Trend #6 : Large Scale Blockchain Applications Will Gain Mass Adoption

BaaS (Blockchain-as-a-Service) will further reduce the barriers of entry for enterprise blockchain applications.

A variety of hardware chips embedded with core algorithms used in edge, cloud and designed specifically for blockchain will also emerge, allowing assets in the physical world to be mapped to assets on blockchain, further expanding the boundaries of the Internet of Value and realising “multi-chain interconnection”.

In the future, a large number of innovative blockchain application scenarios with multi-dimensional collaboration across different industries and ecosystems will emerge, and large-scale production-grade blockchain applications with more than 10 million DAI (Daily Active Items) will gain mass adoption.

Tech Trend #7 : A Critical Period Before Large-Scale Quantum Computing

In 2019, the race in reaching “Quantum Supremacy” brought the focus back to quantum computing. The demonstration, using superconducting circuits, boosts the overall confidence on superconducting quantum computing for the realisation of a large-scale quantum computer.

In 2020, the field of quantum computing will receive increasing investment, which comes with enhanced competitions. The field is also expected to experience a speed-up in industrialization and the gradual formation of an eco-system.

In the coming years, the next milestones will be the realization of fault-tolerant quantum computing and the demonstration of quantum advantages in real-world problems. Either is of a great challenge given the present knowledge. Quantum computing is entering a critical period.

Tech Trend #8 : New Materials Will Revolutionise Semiconductor Devices

Under the pressure of both Moore’s Law and the explosive demand of computing power and storage, it is difficult for classic Si based transistors to maintain sustainable development of the semiconductor industry.

Until now, major semiconductor manufacturers still have no clear answer and option to chips beyond 3nm. New materials will make new logic, storage, and interconnection devices through new physical mechanisms, driving continuous innovation in the semiconductor industry.

For example, topological insulators, two-dimensional superconducting materials, etc. that can achieve lossless transport of electron and spin can become the basis for new high-performance logic and interconnect devices; while new magnetic materials and new resistive switching materials can realize high-performance magnetics Memory such as SOT-MRAM and resistive memory.

Tech Trend #9 : Growing Adoption Of AI Technologies That Protect Data Privacy

The compliance costs demanded by the recent data protection laws and regulations related to data transfer are getting increasingly higher than ever before.

In light of this, there have been growing interests in using AI technologies to protect data privacy. The essence is to enable the data user to compute a function over input data from different data providers while keeping those data private.

Such AI technologies promise to solve the problems of data silos and lack of trust in today’s data sharing practices, and will truly unleash the value of data in the foreseeable future.

Tech Trend #10 : Cloud Becomes The Center Of IT Innovation

With the ongoing development of cloud computing technology, the cloud has grown far beyond the scope of IT infrastructure, and gradually evolved into the center of all IT technology innovations.

Cloud has close relationship with almost all IT technologies, including new chips, new databases, self-driving adaptive networks, big data, AI, IoT, blockchain, quantum computing and so forth.

Meanwhile, it creates new technologies, such as serverless computing, cloud-native software architecture, software-hardware integrated design, as well as intelligent automated operation.

Cloud computing is redefining every aspect of IT, making new IT technologies more accessible for the public. Cloud has become the backbone of the entire digital economy.


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NTT To Build 5th Data Centre In Cyberjaya, Malaysia!

NTT Limited just announced that they will construct their 5th data centre at the NTT Cyberjaya Campus in Malaysia!

Here are the details…


NTT To Build 5th Data Centre In Cyberjaya, Malaysia

As part of their expansion plans, NTT will build their fifth data centre at their Cyberjaya campus in Malaysia. This Tier-4 ready, compact and modular data centre, called CBJ5, is scheduled to be complete in 2020.

Once it comes online, NTT says that it will provide their clients with “a flexible and scalable power and cooling solution coupled with an industry leading Service Level Agreement (SLA) that is the first of its kind in Malaysia.

This announcement comes after Malaysia’s Budget 2020 was tabled, with a focus on driving economic growth through digital transformation. There will be additional grants and incentives for organisations to digitally transform their businesses.

As such, NTT believes there will be increased demand for their services, which CBJ5 will be ready to fulfil.

“CBJ5 is designed to meet the requirements of hyperscalers and high-end enterprises, especially those that require solid power management capabilities. CBJ5 is able to accommodate progressive power increments and cooling of up to 10kW/rack. This is revolutionary as it will allow our clients to maximize the power resources in their chosen data center,” said Henrick Choo, CEO, Malaysia for NTT Ltd.


NTT Data Centre Capabilities

With CBJ5, NTT aims to become the leading Digital Infrastructure Provider in Malaysia, attracting both domestic and global traffic into its carrier-neutral data centre campus that also includes NTT’s global Tier-1 IP network, Multi-Cloud Connect platform and domestic Internet Exchange.

The NTT Cyberjaya Campus  features a high-density fibre network facilitating inter-connection among our clients to create a digital supply chain ecosystem.

Bank Negara Malaysia recently announced a set of guidelines defining Risk Management in Technology (RMiT) for financial institutions, meaning security becomes a crucial consideration as they are now responsible for the safety of the bank’s information infrastructure, systems and data.

NTT will address these new requirements by working together with financial institutions, so they are able to comply to BNM’s guideline. Henrick also stated that security will be heightened as the company grows.

“NTT’s physical data center access control will be increased to safeguard all data center blocks within the NTT Cyberjaya Campus. We will also be introducing smart security technology integrating Visitor Management Systems with facial recognition technology. Essentially, we will double our security cover with the two combined,” he added.

NTT clients are able to choose from multiple architectures from on-premise, to cloud and even multi-cloud. All solutions will come with managed security solutions to offer data protection while minimising business disruptions.


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DiDi Adopts NVIDIA AI + GPUs For Self-Driving Cars!

At GTC China 2019, DiDi announced that they will adopt NVIDIA GPUs and AI technologies to develop self-driving cars, as well as their cloud computing solutions.


DiDi Adopts NVIDIA AI + GPUs For Self-Driving Cars!

This announcement comes after DiDi spliced out their autonomous driving unit as an independent company in August 2019.

In their announcement, DiDi confirmed that they will use NVIDIA technologies in both their data centres and onboard their self-driving cars :

  • NVIDIA GPUs will be used to train machine learning algorithms in the data center
  • NVIDIA DRIVE will be used for inference in their Level 4 self-driving cars

NVIDIA DRIVE will fuse data from all types of sensors – cameras, LIDAR, radar, etc – and use numerous deep neural networks (DNNs) to understand the surrounding area, so the self-driving car can plan a safe way forward.

Those DNNs (deep neural networks) will require prior training using NVIDIA GPU data centre servers, and machine learning algorithms.

Recommended : NVIDIA DRIVE AGX Orin for Autonomous Vehicles Revealed!


DiDi Cloud Computing Will Use NVIDIA Tech Too

DiDi also announced that DiDi Cloud will adopt and launch new vGPU (virtual GPU) cloud servers based on NVIDIA GPUs.

The new vGPU licence mode will offer more affordable and flexible GPU cloud computing services for remote computing, rendering and gaming.


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Intel oneAPI Unified Programming Model Overview!

At Supercomputing 2019, Intel unveiled their oneAPI initiative for heterogenous computing, promising to deliver a unified programming experience for developers.

Here is an overview of the Intel oneAPI unified programming model, and what it means for programmers!


The Need For Intel oneAPI

The modern computing environment is now a lot less CPU-centric, with the greater adoption of GPUs, FGPAs and custom-built accelerators (like the Alibaba Hanguang 800).

Their different scalar, vector, matrix and spatial architectures require different APIs and code bases, which complicates attempts to utilise a mix of those capabilities.


Intel oneAPI For Heterogenous Computing

Intel oneAPI promises to change all that, offering a unified programming model for those different architectures.

It allows developers to create workloads and applications for multiple architectures on their platform of choice, without the need to develop and maintain separate code bases, tools and workflow.

Intel oneAPI comprises of two components – the open industry initiative, and the Intel oneAPI beta toolkit :

oneAPI Initiative

This is a cross-architecture development model based on industry standards, and an open specification, to encourage broader adoption.

Intel oneAPI Beta Toolkit

This beta toolkit offers the Intel oneAPI specification components with direct programming (Data Parallel C++), API-based programming with performance libraries, advanced analysis and debug tools.

Developers can test code and workloads in the Intel DevCloud for oneAPI on multiple Intel architectures.


What Processors + Accelerators Are Supported By Intel oneAPI?

The beta Intel oneAPI reference implementation currently supports these Intel platforms :

  • Intel Xeon Scalable processors
  • Intel Core and Atom processors
  • Intel processor graphics (as a proxy for future Intel discrete data centre GPUs)
  • Intel FPGAs (Intel Arria, Stratix)

The oneAPI specification is designed to support a broad range of CPUs and accelerators from multiple vendors. However, it is up to those vendors to create their own oneAPI implementations and optimise them for their own hardware.


Are oneAPI Elements Open-Sourced?

Many oneAPI libraries and components are already, or will soon be open sourced.


What Companies Are Participating In The oneAPI Initiative?

According to Intel, more than 30 vendors and research organisations support the oneAPI initiative, including CERN openlab, SAP and the University of Cambridge.

Companies that create their own implementation of oneAPI and complete a self-certification process will be allowed to use the oneAPI initiative brand and logo.


Available Intel oneAPI Toolkits

At the time of its launch (17 November 2019), here are the toolkits that Intel has made available for developers to download and use :

Intel oneAPI Base Toolkit (Beta)

This foundational kit enables developers of all types to build, test, and deploy performance-driven, data-centric applications across CPUs, GPUs, and FPGAs. Comes with :

[adrotate group=”2″]
  • Intel oneAPI Data Parallel C++ Compiler
  • Intel Distribution for Python
  • Multiple optimized libraries
  • Advanced analysis and debugging tools

Domain Specific oneAPI Toolkits for Specialised Workloads :

  • oneAPI HPC Toolkit (beta) : Deliver fast C++, Fortran, OpenMP, and MPI applications that scale.
  • oneAPI DL Framework Developer Toolkit (beta) : Build deep learning frameworks or customize existing ones.
  • oneAPI IoT Toolkit (beta) : Build high-performing, efficient, reliable solutions that run at the network’s edge.
  • oneAPI Rendering Toolkit (beta) : Create high-performance, high-fidelity visualization applications.

Additional Toolkits, Powered by oneAPI

  • Intel AI Analytics Toolkit (beta) : Speed AI development with tools for DL training, inference, and data analytics.
  • Intel Distribution of OpenVINO Toolkit : Deploy high-performance inference applications from device to cloud.
  • Intel System Bring-Up Toolkit (beta) : Debug and tune systems for power and performance.

You can download all of those toolkits here.


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Facebook Introduces New Multi-Colour Brand Logo!

Hounded by criticism over fake news and misleading political ads, Facebook is responding with a new multi-colour brand logo to highlight their “clarity”, “empathy” and “support for people and their stories”.

This is really the best thing since sliced bread. Don’t believe us? Look at how much effort they put into it!


The New Facebook Multi-Colour Brand Logo

The new Facebook multi-colour brand logo was designed with custom typography and capitalisation to create a visual distinction between Facebook the company, and Facebook the app.

Facebook really spent A LOT of time, money and effort to design that new multi-colour brand logo.

  • Conducting listening tours with their employees as well as people and businesses using their products
  • Bringing together people from across Facebook to design and work together on that logo
  • Refining the design with designers across Facebook to ensure it works in product, hardware, marketing and physical phases

Facebook is spending so much time, money and effort on the rebranding effort, because they want the new brand logo to convey three clear messages :

  • Clarity : Facebook is a brand that simplifies and builds understanding
  • Empathy : Facebook is a system that is respectful of context and environment
  • Creating Space : Facebook supports people and their stories

It is easy to read between the lines, to see how criticism over their refusal to tackle fake news, or even promising not to accept misleading or political ads is a factor.

However, we seriously doubt a rebrand will change anyone’s minds about how Facebook is facilitating the spread of fake news and misleading political ads.


The New Facebook Logo In Instagram + WhatsApp

Facebook will be using the new logo to rebrand their other services – Instagram, WhatsApp, Oculus, etc. Beginning in June 2020, they will include “from Facebook” to all of those services and apps.

This is what Instagram will look like eventually :

And this is what WhatsApp will look like :

And they will start using the new brand logo in their products and marketing materials, including a new company website.


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Samsung – IBM AI IoT Cloud Platform For 5G Mobile Solutions!

At the Samsung Developer Conference 2019, Samsung and IBM announced a joint platform that leverages Samsung Galaxy devices and IBM cloud technologies to introduce new 5G, AI-powered mobile solutions!

Here is what you need to know about this new Samsung-IBM AI IoT cloud platform, and the 5G AI-powered mobile solutions it’s powering for governments and enterprises.


Samsung – IBM AI IoT Cloud Platform For 5G Mobile Solutions!

Built using IBM Cloud technologies and Samsung Galaxy mobile devices, the new platform will help improve the work environment for employees in high-stress or high-risk occupations.

This will help reduce the risks to these public employees who work in dangerous and high-stress situations. This is critical because nearly 3 million deaths occur each year due to occupational accidents.

This new, unnamed Samsung-IBM platform will help governments and enterprises track their employee’s vitals, including heart rate and physical activity. This will allow them to determine if that employee is in distress and requires help.


The Samsung – IBM AI IoT Cloud Platform In Use

5G mobile solutions based on the new Samsung-IBM AI IoT platform is being piloted by multiple police forces to monitor their health in real-time, and provide situational awareness insights to first responders and their managers.

The platform can track in real time, the safety and wellness indicators of first responders equipped with Samsung Galaxy Watches and Galaxy smartphones with 5G connectivity.

It can instantly alert emergency managers if there is a significant change in the safety parameters, which may indicate the first responder is in danger of a heart attack, heat exhaustion or other life-threatening events.

This allows them to anticipate potential dangers, and quickly send assistance. This should greatly reduce the risk of death and injuries to their employees.


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Yahoo Groups To Delete All User Content! Download ‘Em Now!

Yahoo Groups is planning to take a massive dump of all user content, so make sure you download all of your content ASAP!

Here is EVERYTHING you need to know about the shocking decision by Yahoo Groups, and what it means for Yahoo Groups users!


Yahoo Groups To Delete All User Content

No, it’s not a joke or a hoax.

On Wednesday, 16 October 2019 – a day that will live in infamy (for Yahoo Groups users at least), Yahoo Groups announced their decision to eventually delete all user content.

Beginning 28 October 2019, users will be no longer be allow to upload new content. You can only share information with your group using email.

And on 14 December 2019, Yahoo Groups will permanently remove and delete all user content.


No, Yahoo Groups Is Not Shutting Down

Unlike what some major news websites have stated, Yahoo Groups isn’t really shutting down. At least not yet.

Yahoo Groups will continue to exist. However, there will be significant changes on how things will work :

  • There will no longer be any public groups.
  • All public groups will be made private or restricted
  • You will be allowed to search for private groups.
  • However, new group members will need to request an invite, or be invited by a group administrator.
  • Group administrators will still be able to manage group settings.
  • However, some admin functionality will be limited or eliminated.

Recommended : Yes, Yahoo Mail Is Still Alive… And They Have A New App!


What User Content Are They Deleting?

Basically, EVERYTHING you ever posted or uploaded to Yahoo Groups :

  • Files
  • Polls
  • Links
  • Photos
  • Folders
  • Calendar
  • Databases
  • Attachments
  • Conversations
  • Email Updates
  • Message Digest
  • Message History


How Can I Download My Yahoo Groups Content?

Yahoo Groups is giving you until 13 December 2019 to download your content.

A. Downloading Photos From Yahoo Groups

  1. On your group’s main page, click Photos.
  2. Mouse over the image you want.
  3. Click the Download icon (Down arrow) to download it.

B. Downloading Files From Yahoo Groups

  1. On your group’s main page, click Files.
  2. Click a file you want to download.
  3. Select Save File and click OK.

C. Download Your Yahoo Groups Data

  1. Go to the Privacy Dashboard page of your Yahoo Groups
  2. Scroll down to “Download a summary of your data“.
  3. Click Request a download.

  1. Click Next.
  2. Enter an email address to receive the notification when the download is ready. It can take up to 30 days for a request to process.
  3. Click Request Download.
  4. Once you receive the notification email, go to the Privacy Dashboard page of your Yahoo Groups.
  5. Scroll down to “Download a summary of your data“.
  6. Click Your download requests.

  1. Click the Download link next to your download request.


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Dell EMC PowerProtect DD for Multi-Cloud Data Protection

At Dell Technologies Forum 2019, Dell Technologies announced their next-generation Data Domain protection storage appliances – the Dell EMC PowerProtect DD Appliance.

They also announced changes and improvements to Dell EMC Cyber Recovery and PowerProtect Software.

Here is everything you need to know about the new Dell EMC PowerProtect DD Appliances, as well as Cyber Recovery and PowerProtect software updates.


The Need For Dell EMC PowerProtect DD

As businesses become more data-driven, there is a corresponding increase in the amount of data they create and retain.

According to Dell EMC, organisations in Asia Pacific and Japan manage an average of 8.13 petabytes of data in 2018 – a 384% increase over 2016.

All that data is vulnerable, even if they are stored in the cloud. That’s where Dell EMC comes in with their PowerProtect DD Series Appliances.

They are designed to protect a business’ data storage, with the ability to quickly restore their systems in times of disruption to ensure business continuity.


Dell EMC PowerProtect DD for Multi-Cloud Data Protection

The new PowerProtect DD appliances are the latest addition to the Dell EMC PowerProtect portfolio. Designed to offer data protection for multi-cloud workloads, PowerProtect DD offers :

Faster Performance

The PowerProtect DD appliances offer up to 38% faster backups, and up to 36% faster restores.

They can provide instant access and instant restores of up to 60,000 IOPS for up to 64 virtual machines, with support for 25 GbE and 100 GbE network speeds.

Greater Efficiency

PowerProtect DD can provide up to 1.25 PB of usable capacity in a single rack, with hardware-assisted compression to increase logical capacity by up to 30%.

Its small footprint also saves power and cooling requirements by up to 35%, increasing ROI for organisations.


PowerProtect DD is scalable, with grow-in-place capacity expansion from 1 terabyte all the way to 1.25 petabytes.

Data Protection For Multi-Cloud Workloads

PowerProtect DD supports multiple public clouds, and can natively tier deduplicated data. It can also scale across on-premise and hybrid cloud environments.

Single Pane of Glass Management

Its PowerProtect DD Management Center allows for the aggregated management for multiple systems. Customers can monitor the health and status of all their appliances on-premise and in the cloud, as well as manage capacity and replications.


Improved Cyber Recovery + PowerProtect Software

Dell EMC also announced improvements to Cyber Recovery and PowerProtect Software :

  • Cyber Recovery now supports workloads protected with PowerProtect Software and stored on the new PowerProtect DD Series Appliances
  • Cyber Recovery can now automate restores from a secure and isolated vault, giving customers an additional layer of data protection
  • PowerProtect Software adds more integrated with VMware vSphere, offering simplified data protection management and self-service recovery
  • PowerProtect Software also now supports Dell EMC Cloud Disaster Recovery, allowing the automated disaster recovery of VMware workloads in the public cloud


Dell EMC PowerProtect DD Availability

The three new PowerProtect DD Series Appliances – PowerProtect DD6900, PowerProtect DD9400 and PowerProtect DD9900 – will be available globally 30 September 2019 onwards through Dell Technologies channel partners

Dell EMC Data Domain Virtual Edition and Dell EMC Data Domain DD3300, now branded Dell EMC PowerProtect DD Virtual Edition and Dell EMC PowerProtect DD3300, are available now

Enhancements to Dell EMC PowerProtect Cyber Recovery and PowerProtect Software are available globally, with immediate effect.


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Red Hat Partners Are Driving APAC Hybrid Cloud Adoption!

Red Hat just announced that their partners are driving a rising interest for hybrid cloud in the Asia Pacific region.

Here is everything you know about their update on the Red Hat Certified Cloud and Service Providers program!


Red Hat Partners Are Driving APAC Hybrid Cloud Adoption

At Red Hat Forum 2019, Red Hat revealed that there is a rising interest for hybrid cloud in Asia Pacific, driven by an increasing number of cloud and managed service providers joining the Red Hat Certified Cloud and Service Providers program.

The Red Hat Certified Cloud and Service Providers program currently have over 300 cloud, system integrators and managed service providers in Australia, China, Japan, Korea, Singapore, Thailand, The Philippines and Vietnam.

Red Hat shared a list of some APAC cloud and managed service providers that have recently enrolled in the program :

  • Australia : Bulletproof
  • China : Shanghai DaoCloud Network, Shanghai Yungoal Infotech
  • India : Cyfuture India Pvt. Ltd, Netlabs Global IT Services Pvt. Ltd, GAVS Technologies, Kaar Technologies, Sensiple Software Solutions
  • Japan : BBC Co Ltd, i2ts Inc.
  • Korea : Codefarm
  • Singapore : Fujitsu Singapore
  • Thailand : Internet Thailand Public Company Limited
  • The Philippines : Micro-D International
  • Vietnam : Sao Bac Dau Telecom JS

These Red Hat Certified Cloud and Service Providers can gain access and leverage Red Hat solutions like Red Hat Enterprise Linux, Red Hat OpenShift Container Platform and Red Hat OpenStack Platform, to improve operational efficiency and flexibility, as well as expand their hybrid cloud and ISV solutions.


Red Hat Innovation Awards For HLB + Alliance Bank!

Red Hat also announced that the two winners for the Red Hat Innovation Awards 2019 :

  • Digital Transformation and IT Optimisation : Hong Leong Bank
  • Digital Transformation and Agile Integration : Alliance Bank


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3rd Gen X-Dragon Architecture by Alibaba Cloud Explained!

At the Apsara Conference 2019, Alibaba Cloud announced that they will be introducing the 3rd Gen X-Dragon Architecture for their cloud servers!

Here is a quick PRIMER on the new 3rd Gen X-Dragon Architecture!


What Is X-Dragon?

X-DragonShenlong in Chinese – is a proprietary bare metal server architecture developed by Alibaba Cloud for their cloud computing requirements.

Built around a custom X-Dragon MOC card, it delivers what Alibaba Cloud calls Elastic Compute Service (ECS) capability in a bare metal server.

The ECS bare metal instances it offers combine the benefits of bare metal servers, and virtual machines.

For example, it offers direct access to CPU and RAM resources without virtualisation overheads that bare metal servers offer, with the instant deployment and image migration capabilities of virtual machines.

The downsides? ECS bare metal instances, once deployed, cannot be upgraded or downgraded. In addition, if there is a hardware failure, a failover occurs and the data remains stored in the instance’s storage drives.


What’s New In The 3rd Gen X-Dragon Architecture?

Basically – SPEED.

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According to Alibaba Cloud, the 3rd Gen X-Dragon architecture is able to increase Queries Per Second (QPS) by 30% and decrease latency by 60% in e-commerce scenarios.

In tandem, they also announced the 6th Gen ECS instance, which delivers a 20% boost in computing power, a 30% reduction in memory latency, and a 70% reduction in storage IO latency.

Not new, but also important is the fact that because it is cloud-native by design, it eliminates power wastage from idle bare metal servers. Alibaba Cloud claims that alone reduces the unit computing cost by 50%.


3rd Gen X-Dragon Architecture Availability

Alibaba Cloud will start rolling out the 3rd Gen X-Dragon architecture upgrade to millions of their cloud servers around the world from 2020 onwards.


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Kambyan ManUsIA + AleX Laser Cutting Drone Technology!

Kambyan Network recently invited us to a demonstration of their AleX laser cutting drone, which is designed to harvest oil palm fruits.

They also invited David Cirulli from the Embry Riddle Aeronautical University, and Associate Professor Sagaya Amalathas from Taylors University, to talk about the ManUsIA digital agriculture technology and the future jobs available to young teens today.


Kambyan ManUsIA Digital Agriculture

Kambyan Network has been working with David Cirulli of the Embry Riddle Aeronautical University in Singapore to develop what they call the ManUsIA digital agriculture technology.

Manusia is actually a Malay word for human, and it is an apt moniker because according to David Cirulli, ManUsIA stands for Man Using Intelligent Applications.

ManUsIA is a digital agriculture platform that Kambyan is developing as a SPaaS (Solution Platform as a Service) offering to improve yield and reduce manpower in agriculture.

It combines the use of drones with artificial intelligence and machine learning capabilities on the cloud to make use of surveillance data and weather information to maximise yield and reduce manpower requirements for dirty, difficult and dangerous jobs.

ManUsIA will start with drones that are remotely controlled using mobile device integration, and eventually hope to integrate intelligent drones that work independently.


Future Jobs For Teens Today

Kambyan also invited Associate Professor Dr. Sagaya Amalathas, a Programme Director at Taylors University to talk about future jobs that teens today should consider.

She points out that the future will be highly dependent on new digital skills in the areas of Big Data Analytics and Artificial Intelligence, as well as Blockchain technology, and the Internet of Things.

She also shared some really useful information on what careers will remain stable in the fast-changing times, and what jobs will be lost and what new opportunities will arise.


The reason why Kambyan invited her was because their training arm, Adroit College offers a Drone Operator & Robotics course.

The Professional Certificate in Robotic Process Automation – Field Operations (RPA-FO) course combines a 5-week intensive workshop with an apprenticeship and internship program at Kambyan, allowing the student to graduate with a Professional Certificate in 11 months.


Kambyan AleX Laser Cutting Drone Demonstration

The star of the event was the Kambyan AleX laser cutting drone – the Airborne Laser Cutter Mark 1.

Designed to be a laser harvesting drone for the oil palm industry, it weighs 3 kilograms and is approximately 70 cm in diameter.

Powered by a 150 watt pulsed laser in the operational model, it is capable of cutting through 6 inches of plant material.

Piloted remotely by a drone operator in the current iteration, it will be used to trim the fronds of the oil palm trees and cut through the stem of oil palm fruit bunches to harvest them.

Using drones will not only reduce manpower, it will allow plantations to let their oil palm trees grow much higher, reducing the need to cut them down so often.

This will increase profit over the long term, while reducing the oil palm industry’s impact on the environment… in particular their contribution to the slash and burn activity that results in terrible haze in Southeast Asia.

In the demo, they used a less powerful laser for safety reasons. But as this video shows, that itself is a danger!


Fortunately, the operational drone uses a much more powerful laser to cut at a safer distance. This would prevent the drone from getting hit by falling oil palm fruits or flying debris.


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Acronis True Image 2020 – Everything You Need To Know!

Acronis True Image 2020 was just released, and it is the first personal data protection solution to automate the 3-2-1 backup rule!

Here is EVERYTHING you need to know about Acronis True Image 2020!


Acronis True Image 2020

Acronis True Image 2020 is the first major update since True Image 2018 was released two years ago.

With this release, Acronis believes it has successfully addresses all Five Vectors of Cyber Protection – ensuring the safety, accessibility, privacy, authenticity and security of the user’s data (SAPAS).

Like its predecessor, it combines data backup and recovery capabilities, with anti-malware technology. The new release though boasts more than 100 enhancements. Let’s take a look at some of them…

Dual Protection In True Image 2020

Acronis True Image 2020 is the first personal data protection solution to automate the 3-2-1 backup rule.

It will automatically replicate local backups into the cloud, so you will always have an off-site copy for recovery.

After you completed the first backup, the backup and replication process will henceforth occur simultaneously.

True Image 2020 Tray Notifications Center

Acronis True Image 2020 now pushes messages about your data to your desktop tray, so you can easily monitor the status of your backups.

In addition to alerting you to urgent issues that require your response, it will also send you tips on how to enhance your computer’s protection.

Back Up Only On Selected Wi-Fi Networks

You will now have greater control, including the ability to select which Wi-Fi network to transfer your back-ups.

This allows you to avoid costly metered connections, and insecure public networks that could put your data at risk.

Custom Power Management

You will also have control on when your backups will run while you are on battery power. You can :

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  • completely prevent backups whenever you are on battery power,
  • set a minimum power level for backups to run

Mac Power Nap Backups!

Acronis True Image 2020 will support Power Nap backups. Enable it, and your Mac will backup its data during its Power Nap.

In addition, any changes to your Mac’s data during its Power Nap will be captured in those backups too!


Acronis True Image 2020 Price + Availability

Acronis True Image 2020 is available in three versions, with immediate effect :

Standard Edition

This is a perpetual license designed for customers who store their data on local drives only.

It does not come with cloud storage or cloud-based features. However, you can make local backups of an unlimited number of mobile devices.

Pricing starts at $49.99 for one computer.

Advanced Edition

This is a one-year subscription that includes 250 GB of Acronis Cloud Storage, and access to all cloud-based features.

You will be able to make both local and cloud backups of an unlimited number of mobile devices.

Pricing starts at $49.99 per year for one computer.

Premium Edition

This is a one-year subscription that includes blockchain-based data certification and electronic signature capabilities, as well as 1 TB of Acronis Cloud Storage.

Pricing starts at $99.99 per year for one computer.

All versions include Acronis Active Protection – an AI-powered anti-malware protection, and covers an unlimited number of mobile devices.


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SingEx Selects SAP S/4HANA Cloud For Global Finance System!

SAP today announced that SingEx Holdings Pte Ltd (SingEx) has selected S/4HANA Cloud to power their Global Finance System. Here are the details…


SingEx Digital Transformation With SAP

The global Meetings, Incentives, Conventions and Exhibitions (MICE) market is projected to reach US$1,439.3 billion in 2025.

In the Asia Pacific region alone, the MICE industry is expected to grow at a CAGR of 8.6% to reach US$441.1 billion by 2025.

SingEx aims to capitalise on their expertise in trade conferences and exhibitions by building a Global Finance System to support its expansion into China, the United Kingdom, India and Southeast Asia.

As part of that digital transformation journey, SingEx is working with SAP to build a scalable Global Finance System that can adapt to support the diverse requirements of the different markets.


SingEx Selects SAP S/4HANA Cloud For Global Finance System!

Powered by SAP’s S/4HANA solution with SAP Cloud Platform, SAP Analytics Cloud and Opentext Cloud, it will offer swift development on more comprehensive planning models, with better insights that can improve decision making.

The SAP solution for SingEx will also include feature planning, business intelligence, predictive analytics and machine learning capabilities. They will help SingEx transform into an intelligent enterprise.


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2nd Gen EPYC – Everything You Need To Know Summarised!

Leveraging their new Zen 2 microarchitecture and 7 nm process technology, AMD just introduced their 2nd Gen EPYC processors.

Designed to challenge Intel Xeon in the enterprise, cloud and HPC markets, the 2nd Gen EPYC processors promise to deliver “record-setting performance“, while reducing TCO (Total Cost of Ownership) by up to 50%.

Here is everything you need to know about the new 2nd Gen EPYC processors… summarised!


The Official 2nd Gen EPYC Product Presentation Summary

Let’s start with a quick 7.5 minute summary of the 2nd Gen EPYC product presentations by Dr. Lisa Su, Mark Papermaster and Forrest Norrod!

Now, let’s take a look at its key features and specifications!

AMD Infinity Architecture Explained

The AMD Infinity Architecture is a fancy name for their new modular chiplet-based design. It allows them to combine up to eight processor dies with a single I/O die on the same package, faster and at lower cost.

The processor dies are fabricated with the industry-leading 7 nm process technology for best performance at lowest power consumption, and thermal output.

The I/O die, on the other hand, can be fabricated on the much cheaper 14 nm process technology, with a much higher yield.

2nd Gen EPYC Is Built On 7nm

The 2nd Gen EPYC processor cores are fabricated on the 7nm process technology. This allows AMD to fit more transistors into a smaller space.

By doubling the transistor density, coupled with microarchitectural optimisations, the 2nd Gen EPYC delivers 4X the floating point performance of the 1st Gen EPYC processors.

The smaller process also increases energy efficiency, reducing both power consumption and heat output. According to AMD, 2nd Gen EPYC will use half the power consumption as the 1st Gen EPYC at the same performance level.

Industry-Leading Performance

AMD claims they will offer up to 90% better integer performance and up to 79% better floating-point performance, than the competing Intel Xeon Platinum 8280 processor.

On top of significantly better performance per socket, they also come with hardware memory encryption, and a dedicated security processor.

Baked-In Security On Multiple Levels

The 2nd Gen EPYC processors are built-in with multiple levels of security features, to harden it against cyberattacks.

  • They have a secure root of trust designed to validate the initial BIOS boot without corruption.
    In virtualised environments, you can use it to cryptographically check that your entire software stack is booted without corruption.
  • They have memory encryption engines built into their memory channels to hardware-encrypt data in the memory, preventing cold boot attacks.
  • In the 2nd Gen EPYC, every virtual machine is now encrypted with one of up to 509 unique encryption keys known only to the processor.
    This protects your data even if a malicious VM finds its way into your virtual machine memory, or if a compromised hypervisor gains access into a guest VM.

2nd Gen EPYC Is PCI Express Gen 4 Ready!

Like the 3rd Gen Ryzen processors, the 2nd Gen EPYC is PCI Express Gen 4 ready.

PCIe 4.0 doubles the bandwidth over PCIe 3.0, and every EPYC processor has 128 lanes to tie together HPC clusters, or connect to GPU accelerators and NVMe drives.

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2nd Gen EPYC Model, Specifications + Price Summary

For your convenience, we summarised the specifications and prices of the 2nd Gen EPYC models!

64-Core Models Cores /
Base Clock Boost Clock L3 Cache TDP 1K Price
EPYC 7742 64 / 128 2.25 GHz 3.4 GHz 256 MB 225 W $6,950
EPYC 7702 64 / 128 2.0 GHz 3.35 GHz 256 MB 200 W $6,450
EPYC 7702P 64 / 128 2.0 GHz 3.35 GHz 256 MB 200 W $4,425
48-Core Models Cores /
Base Clock Boost Clock L3 Cache TDP 1K Price
EPYC 7642 48 / 96 2.3 GHz 3.3 GHz 256 MB 225 W $4,775
EPYC 7552 48 / 96 2.2 GHz 3.3 GHz 192 MB 200 W $4,025
32-Core Models Cores /
Base Clock Boost Clock L3 Cache TDP 1K Price
EPYC 7542 32 / 64 2.9 GHz 3.4 GHz 128 MB 225 W $3,400
EPYC 7502 32 / 64 2.5 GHz 3.35 GHz 128 MB 180 W $2,600
EPYC 7502P 32 / 64 2.5 GHz 3.35 GHz 128 MB 180 W $2,300
EPYC 7452 32 / 64 2.35 GHz 3.35 GHz 128 MB 155 W $2,205
24-Core Models Cores /
Base Clock Boost Clock L3 Cache TDP 1K Price
EPYC 7402 24 / 48 2.8 GHz 3.35 GHz 128 MB 180 W $1,783
EPYC 7402P 24 / 48 2.8 GHz 3.35 GHz 128 MB 180 W $1,250
EPYC 7352 24 / 48 2.3 GHz 3.2 GHz 128 MB 155 W $1,350
16-Core Models Cores /
Base Clock Boost Clock L3 Cache TDP 1K Price
EPYC 7302 16 / 32 3.0 GHz 3.3 GHz 128 MB 155 W $978
EPYC 7302P 16 / 32 3.0 GHz 3.3 GHz 128 MB 155 W $825
EPYC 7282 16 / 32 2.8 GHz 3.2 GHz 64 MB 120 W $650
12-Core Models Cores /
Base Clock Boost Clock L3 Cache TDP 1K Price
EPYC 7272 12 / 24 2.9 GHz 3.2 GHz 64 MB 120 W $625
12-Core Models Cores /
Base Clock Boost Clock L3 Cache TDP 1K Price
EPYC 7262 8 / 16 3.2 GHz 3.4 GHz 128 MB 155 W $575
EPYC 7252 8 / 16 3.1 GHz 3.2 GHz 64 MB 120 W $475
EPYC 7232P 8 / 16 3.1 GHz 3.2 GHz 32 MB 120 W $450


2nd Gen EPYC Is Already Changing The Industry

AMD appeared to have shipped the 2nd Gen EPYC processors early to Google, where they were deployed in production servers for their internal datacenter infrastructure.

Google also plans to use the 2nd Gen EPYC processors in new general-purpose machines that are part of the Google Cloud Compute Engine.

Twitter has also announced that they are already using the 2nd Gen EPYC processors to reduce their datacenter TCO (total cost of ownership) by 25%.


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Dimension Data Expert Panels On Cyberattack Mitigation + Cloud Security

Dimension Data organised two expert panels on cyberattacks and cloud security, as part of their coverage of the 2019 NTT Security Global Threat Intelligence Report.

Find out what cybersecurity experts from Dimension Data, Cisco and more think about cloud security, cyberattacks and mitigating them.


Dimension Data Expert Panels On Cyberattack Mitigation + Cloud Security

Freda Liu hosted the two expert panels with Cisco, Recorded Future, F5 and Cybersecurity Malaysia and Mark Thomas, Dimension Data’s VP of Cybersecurity.

The two expert panels addressed the chief concerns of their clients, namely on cloud security, and the mitigation of cyberattacks.


Dimension Data Panel #1 : Top Cyberattacks + Mitigation Tips

Enterprises are continuously experiencing cyberattack survey in today’s digital world. Challenges like compliance management, coin mining, web-based attacks, and credential theft have been seen over the past year.

In this session, the Dimension Data panel of experts will provide insights about top cyberattacks and shifting threat landscape. They also discussed best practices and practical measures you can take to bolster your cybersecurity defences.


Dimension Data Panel #2 : Security In The Cloud

Today, cybersecurity leaders’ jobs are made more difficult as the number of areas and ‘things’ that need to be secured is constantly increasing.

Your infrastructure is no longer just physical, it’s cloud, and hybrid too.

What are the people, process and tools you need in place to help improve your organisation’s resilience and embark on the journey to world-class cybersecurity?


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How Dell Unified Workspace Simplifies IT Management!

One of the first big announcements on the first day of Dell Technologies World 2019 was the introduction of the Dell Unified Workspace.

Here is a quick primer on Dell Unified Workspace, and how it will transform IT deployment and management!


Dell Unified Workspace – Designed To Greatly Simplify IT Management!

The goal of Dell Unified Workspace is simple – to help IT departments deliver a better end-user computing experience with less work and frustration on both sides.

IT departments have always been mired in keeping the wheels greased and the computers running, instead of actually improving the end-users’ productivity.

Dell Unified Workspace is designed to change all that, by providing a way for IT admins to automatically and intelligently assist their end-users with :

  • device selection and/or deployment
  • device security initiatives and/or maintenance
  • end-user service and support

Best of all, Dell Unified Workspace works no matter what mix of devices and operating systems are used. It even supports different cloud environments.

Greater Visibility + Reduced Workload

Dell Unified Workspace will allow IT departments to streamline time-consuming, complex and yet critical tasks with capabilities that provide visibility, insights and automation.

Cloud-Based PC Deployment + Management

Traditional PC lifecycle management (PCLM) is complex, expensive and does not scale to mobile and remote workers.

VMware Workspace ONE, which forms the backbone of Dell Unified Workspace, lets customers modernise how they deploy, manage and secure their Dell devices.

Once a Dell device is deployed, Workspace ONE’s unified endpoint management capabilities gives customers access to :

  • cloud policy management,
  • streamlined application delivery,
  • automated patching
  • improved device health monitoring and diagnostics

Workspace ONE also lets the user seamlessly access any native, SaaS (Software as a Service), or internal application, with a single sign-on from any device.

Data-Driven Insights In Unified Workspace

Data collected about how employees use their PCs – like battery consumption, storage utilisation, mobility requirements, and most frequently-used applications – will provide insights what each employee really needs.

This will help companies intelligently select the right PC and applications for each individual employee and ship it, preconfigured directly at a Dell factory, to the employee.

This data-driven, low-touch experience will help IT departments same time and money. It will also let users be immediately productive on powering up their new devices.

Dell estimates that this feature alone will save up to nearly a week of IT time per 1,000 devices deployed.

BIOS Security With Dell SafeBIOS

With Unified Workspace, Dell Technologies is introducing a new capability to Dell SafeBIOS – an off-host BIOS verification utility that is available as a standalone download, and also integrated with VMware Workspace ONE, Secureworks and CrowdStrike.

This new integration provides greater visibility into the integrity of the BIOS. Security operations can now proactively detect attacks against the BIOS using the CrowdStrike console, with insights from Secureworks.

If there is a security concern, IT departments can use Workspace ONE to push over-the-air (OTA) updates to secure vulnerable devices, or bring out-of-compliance devices back into compliance.

Dell Unified Workspace Offers Predictive + Proactive Support Capabilities

Dell Unified Workspace offers predictive and proactive support capabilities that becomes more insightful, actionable and personalised over time as more data is gathered.

According to Dell, Dell ProSupport Plus with SupportAssist has helped customers reduce time to resolve a failed hard disk drive up to 10X faster.


Dell Unified Workspace Availability

  • Dell Provisioning for VMware Workspace ONE, ProDeploy Client Suite, ProSupport Suite for PCs, and the Dell SafeBIOS downloadable verification utility are currently available.
  • The verification utility integration with VMware Workspace ONE, Secureworks and CrowdStrike will be available in Q2 CY19.
  • Dell SafeGuard and Response is generally available.


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Pat Gelsinger Reveals 2019 VMware Strategy + Plans!

On the second day of Dell Technologies World 2019, VMware CEO Pat Gelsinger shared his 2019 vision for VMware. Here is a sneak peek at the 2019 VMware strategy and plans!


Pat Gelsinger Reveals 2019 VMware Strategy + Plans!

VMware was a major force at Dell Technologies World 2019, demonstrating VMware’s great importance in the Dell Technologies family.

They announced amongst other things, Dell Unified Workspace which is based on VMware Workspace ONE, Dell Technologies Cloud in collaboration with Dell EMC, VMware Cloud on Dell EMC, and Azure VMware Solutions in collaboration with Microsoft.

But that was not all, as Pat Gelsinger would soon reveal…


Pat Gelsinger Reveals 2019 VMware Strategy + Plans!

VMware CEO Pat Gelsinger comes from a “hardware” background, serving as Intel’s first Chief Technology Officer before taking over as President and CEO of EMC.

A point he makes in his talk about the Superpowers of Tech – Cloud, Mobile, AI/ML and Edge/IoT.

  • VMware’s vision still focuses on enabling any cloud resource and application, from the past or the present, to work on any device, while improving intrinsic security over time.
  • The hybrid cloud is the best answer for almost every single workload, because of three “laws” – the laws of physics, the laws of economics, and the laws of the land.
  • VMware and Dell Technologies are focusing on the hybrid cloud architecture with VxRail as its building block.
  • To bind together and manage disparate cloud and on-premise solutions with greater visibility, VMware is offering CloudHealth on all VMware Cloud solutions on Amazon, Azure and Google.
  • VMware is making great investments into Kubernetes as the “middleware for the cloud“.
  • VMware is partnering with Pivotal to make VMware PKS available as VMware Enterprise PKS, VMware Essential PKS and VMware Cloud PKS.
  • VMware is also rebuilding their security architecture and products, with AppDefense and vSphere Platinum, giving virtual machines an AI capability to learn the users’ behaviour, as well as end-to-end encryption throughout the network infrastructure.
  • The newly-announced Dell Unified Workspace leverages VMware’s Workspace ONE unified endpoint management to maintain the user’s devices in good health, while allowing them to seamlessly access any native, SaaS (Software as a Service), or internal application, with a single sign-on from any device.


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Here Are The 2019 Virtustream Multicloud Survey Results!

The 2019 Virtustream Multicloud Survey results was just announced with some interesting insights into the multicloud strategies being employed globally. Here is our quick primer on what the study revealed!


The 2019 Virtustream Multicloud Survey

Virtustream, a Dell Technologies company, commissioned Forrester Consulting to conduct their latest global survey of the multicloud strategy of more than 700 companies globally.

Virtustream commissioned the survey to study the current state of enterprise IT strategies for cloud-based workloads.


The 2019 Virtustream Multicloud Survey Summarised

The survey report, titled Multicloud Drive Mission-Critical Benefits, found that :

  • almost all (97%) of those companies used multicloud strategies in their mission-critical applications.
  • two thirds use multiple vendors for mission-critical workloads
  • multicloud deployments will increase over the next few years, with businesses expanding their multicloud budgets for staffing, investments and training
  • nearly 90% of companies surveyed will maintain or increase their budget to boost their multicloud deployments
  • nearly 75% of companies surveyed are using multiple cloud providers for mission-critical applications
  • nearly 61% of companies surveyed were concerned about security and management of their multicloud strategies.


Benefits Of Multicloud Strategies For Mission-Critical Applications

A majority of business organizations shared that multicloud strategies was used in mission-critical cases that involved customers’ financial data or sales applications.

In fact, the survey found that nearly 75% of business organisations are using about 2-3 cloud providers for business-critical applications.

Among the main benefits of using multicloud strategies were quick and efficient response to business changes and challenges.

An increased performance and savings in operational costs were also counted as additional benefits.


Security + Management Concerns In The 2019 Virtustream Multicloud Survey

Management and deployment of multicloud strategies are complex, which is why many business organisations face issues with its implementation.

Although nearly 61% respondents admit that multicloud strategies complements their own business objectives, there were still concerns of security and management.

Thus, many companies are planning to increase qualified and skilled staff to support their multicloud strategies, and work with cloud vendors with proper expertise and experience.

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Microsoft Build 2019 : New Azure Technologies Unveiled!

A host of new Microsoft Azure technologies for developers have been announced at the Microsoft Build 2019 conference, which took place in Seattle. Here is a primer on what they announced!


Microsoft Build 2019 : New Azure Technologies Unveiled!

With nearly 6,000 developers and content creators attending Microsoft Build 2019 in Seattle, Microsoft announced a series of new Azure services like hybrid loud and edge computing to support them. They include advanced technologies such as,

  • Artificial Intelligence (AI)
  • Mixed reality
  • IoT (Internet of Things)
  • Blockchain


Microsoft Build 2019 : New Azure AI Technologies

First of all, they unveiled a new set of Microsoft Azure AI technologies to help developers and data scientists utilize AI as a solution :

  • Azure Cognitive Services, which iwll enable applications to see, hear, respond, translate, reason and more.
  • Microsoft will add the “Decision” function to Cognitive Services to help users make decisions through highly specific and customized recommendations.
  • Azure Search will also be further enhanced with an AI feature.


Microsoft Build 2019 : New Microsoft Azure Machine Learning Innovations

Microsoft Azure Machine Learning has been enhanced with new machine learning innovations designed to simplify the building, training and deployment of machine learning models. They include :

  • MLOps capabilities with Azure DevOps
  • Automated ML advancements
  • Visual machine learning interface

Microsoft Build 2019 : New Edge Computing Solutions

Microsoft also aims to boost edge computing by introducing these new solutions:

  • Azure SQL Database Edge
  • IoT Plug and Play
  • HoloLens 2 Developer Bundle
  • Unreal Engine 4

Microsoft Build 2019 : Azure Blockchain Service

The Azure Blockchain Workbench, which Microsoft released last year to support development of blockchain applications, has been further enhanced this year with the Azure Blockchain Service.

Azure Blockchain Service is a tool that simplifies the formation and management of consortium blockchain networks so companies only need to focus on app development.

J.P Morgan’s Ethereum platform was introduced by Microsoft as the first ledger available in the Azure Blockchain Service.


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