Tag Archives: Citibank

Apple Pay Is Now Available In Malaysia!

Apple did not announce anything official, but Apple Pay is now available in Malaysia!

Here is what you need to know, and how you can start using Apple Pay in Malaysia!

 

Apple Pay Is Now Available In Malaysia!

Apple Pay was first launched way back in September 2014, together with the iPhone 6 and iPhone 6 Plus. However, its global availability was slow and some would say, tortuous.

For years, Apple fans in Malaysia have requested for Apple Pay to be introduced in Malaysia, and could only look at Singapore in envy, when Apple Pay was introduced there more than six years ago in April 2016!

But the wait is over! The steady drip of leaks has finally culminated in actual confirmation that yes, Apple Pay is now available in Malaysia!

Apple did not announce anything, but you can now add your debit / credit cards to Apple Pay and start using it in Malaysia!

This makes Malaysia only the second country in Southeast Asia to support Apple Pay. The first was Singapore in April 2016.

Malaysia is also only the 10th territory in Asia to support Apple Pay, after Australia, China, Hong Kong, Macau, Taiwan, Japan, Kazakhstan, New Zealand and Singapore.

 

What Banks Currently Support Apple Pay In Malaysia?

Right off the bat, I have to warn you that support for Apple Pay is still pretty limited in Malaysia, to just three banks as far as I can tell.

Banks In Malaysia That Support Apple Pay

You will be able to register debit and credit cards issued by these banks :

  • AmBank
  • Maybank
  • Standard Chartered Bank

Banks In Malaysia That Do Not Support Apple Pay

You won’t be able to add debit or credit cards from these banks :

  • CIMB
  • Citibank
  • UOB
  • OCBC

I will update this article as and when I find out what other banks in Malaysia support, or don’t support, Apple Pay.

Read more : How To Add MySJ Vaccine Certificate To Apple Wallet + Health

 

How To Register Apple Pay In Malaysia?

To help you register your debit / credit card with Apple Pay, here is my step-by-step guide :

Step 1 : Open the Wallet app in your iPhone.

Step 2 : Tap on the Add button to “Add a credit or debit card to get started using Apple Pay”.

Step 3 : In the next screen, tap on the Continue button.

Step 4 : You will now be asked to “scan” your debit / credit card using your iPhone camera, positioning it within the frame.

Step 5 : The Wallet app will try to pick up important details of your credit card like :

  • Name
  • Credit card number
  • Expiry date

If nothing happens, that means it cannot read the details off the card. Then you will need to tap on the Enter Card Details Manually option at the bottom.

Step 6 : Whether your card details are detected or not, verify the key card details required by Apple Pay :

  • Name
  • Card Number
  • Expiry Date
  • Security Code

If the detected details are wrong, edit them to make sure they match your debit / credit card.

Step 7 : You will need to key in the Security Code, which is a 3-digit or 4-digit CSC (Card Security Code) / CVV (Card Verification Value) / CVC (Card Verification Code) usually printed on the back of your debit / credit card.

Step 8 : If your credit card is not supported, you will get a pop-up message saying :

Your Issuer Does Not Yet Offer Support for This Card

Ask your issuer if they offer cards that support Apple Pay.

If your card is supported, you will see a list of Terms and Conditions. You will need to tap on Agree to continue.

Step 9 : The screen show details of your credit card while the Wallet app sets it up for Apple Pay. Just wait for a few seconds.

Step 10 : You will now be asked to verify your card for Apple Pay, usually through Text Message. Tap Next to continue with the verification process.

Step 11 : You will receive an SMS with a 6-digit One Time Password (OTP). You need to key that in within 2 minutes :

Card enrolment OTP for your digital wallet is XXXXXX. It will expire after 2 mins. If you have not performed this, please contact the bank.

Step 12 : Tap Next after keying in the OTP, and you should see the Card Activated notice.

That’s it! Your credit card is now ready for Apple Pay. When you open your Wallet, you should see that debit / credit card listed.

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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UOB Buys Citibank Malaysia, Indonesia, Thailand + Vietnam!

UOB just announced that they will take over Citibank consumer business in Malaysia, Indonesia, Thailand and Vietnam!

Here is what you need to know…

 

UOB Buys Citibank Malaysia, Indonesia, Thailand + Vietnam!

On 14 January 2022, UOB announced that they won the bid to take over Citibank consumer business in Malaysia, Indonesia, Thailand and Vietnam.

The acquisition of Citibank in Malaysia, Indonesia, Thailand and Vietnam will cost UOB about S$5 billion (about RM15.5 billion or USD 3.72 billion).

When completed around early 2024, the acquisition of Citibank Malaysia, Indonesia, Thailand and Vietnam will expand UOB’s retail customer base to approximately 10 billion in the region (including Singapore).

The sale comes more than 8 months after Citi announced in April 2021 that it would be exiting the consumer banking market in 13 markets. Citi, however, will continue to retain its Singapore assets.

The acquisition will affect some 5,000 Citi employees in those four countries, about 36% of whom have worked at Citi for more than a decade.

 

Official Statement By Citibank Malaysia On UOB Purchase

On 14 January 2022, Citibank Malaysia issued this advisory on the acquisition of Citi’s Consumer Banking business in Malaysia :

Dear Valued Customer,

I am writing to let you know that Citi in Malaysia has reached an agreement with UOB Group for the acquisition of Citi’s Consumer Banking business in Malaysia.

This is a positive outcome for Citi, our people, and our customers.

UOB Group will acquire Citi’s consumer business which includes credit cards, personal loans, retail banking, mortgages and wealth management solutions for high net-worth individuals.

We are delighted to find a strong partner in UOB Group, a leading Pan-Asian institution committed to providing great products, services and customer experiences. They have established a strong presence in Southeast Asia backed by a global network of 500 offices and have a reputation for building lasting relationships with customers.

Rest assured, there will be no immediate impact to your credit card accounts, loan accounts, deposits, investments, or any other product you may hold with us. This announcement is the start of a process that we expect will take time, with closing of the transaction subject to regulatory approvals.

Until such time, all our Consumer Banking business operations, Citibank service teams including our Relationship Managers, branches, call centers, Citibank Online and mobile banking services, will continue to serve you as usual.

Citi remains committed to serving you with excellence. Together with UOB Group, we will be sharing further updates with you in the future.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Please support us by visiting our sponsors, participating in the Tech ARP Forums, or donating to our fund. Thank you!