Tag Archives: CIMB

Bank Letter QR Code Scam : What You Need To Know!

Are scammers sending bank letters with a QR code that can steal your money?!

Take a look at the viral claim, and find out what the facts really are!

Claim : Bank Letter With QR Code Is A Scam!

People are sharing a photo of a letter from a bank, claiming that the QR code in the letter can steal your money if you scan it with your phone!

Circulating In WhatsApp : If you get a letter from the bank like this and ask to update the book using the QR CODE provided in the letter that was sent, don’t ever scan it, you will lose all your daily savings or old age savings, this is another scammer’s work and method take your money, please spread it to everyone so that siblings, relatives, neighbors & family members are not affected by this kind of scam…

Peng Seong, the one : ⛔️ Another Scam ‼️

Do NOT scan the QR code per the letter even with bank’s letterhead without verifying with the bank

Truth : Bank Letter With QR Code Is Not A Scam!

This is likely another example of FAKE NEWS circulating on WhatsApp and social media platforms, and here are reasons why…

Fact #1 : This Is Old Fake News

First, let me just point out that this photo is not new. It first went viral, with a voice message in August 2022, and has subsequently gone viral on and off over the last year or so.

Fact #2 : CIMB Letter Was Genuine

The letter, which was sent by CIMB, is genuine. CIMB even posted a reply to one viral tweet, that the letter was genuine:

FYI, this [letter] is genuinely from our bank. You can refer to the link below for more information: [link no longer available]

[U]ntuk makluman, ia adalah sah dari pihak kami. Anda boleh rujuk pautan di bawah bagi maklumat lanjut: [link no longer available]

Fact #3 : CIMB Letter Was Only Sent To Business Customers

The letter was not meant for consumers, and was only sent to CIMB business customers, to request that they update their company/organisation’s information.

Re: Update on your records to improve your banking experience

We refer to the above mattes and our letter dated 27/06/2022.

We note that you have vet to update your company/organisations information with us.

As part of the Bank’s ongoing process to know our customers better and provide a seamless banking experience, we would like to remind you to return the completed Customer Information Update form to us

This letter appears to be CIMB’s efforts to comply with KYC (Know Your Customer) requirements set out by regulators like Bank Negara Malaysia (BNM).

Fact #4 : QR Code Leads To CIMB Website

QR codes is a type of barcode, which allows people and companies to share / deliver information, that can include links. QR codes can lead you to malicious websites, but they cannot deliver malware, or hack your computer or smartphone.

The QR code in the CIMB bank letter isn’t malicious. It actually codes for a link to the CIMB website. You can verify it by simply scanning the QR code in that “CIMB scam letter”. You will see that it only leads to http://www.cimb.com.my/bizupdate [which no longer exists]

Ultimately, this viral warning was likely created by well-meaning but clueless Internet “experts” who are apparently not tech-savvy enough to even verify the QR code by simply scanning it!

Fact #5 : Form Was To Be Emailed / Delivered

The CIMB letter asked its business customers to download and fill in a form. However, that form was not to be submitted online.

Rather, the letter specifically asked its business customers to email the completed form to a legitimate CIMB email address, or to physically mail or courier it to the bank itself.

Scan the QR Code below to download the form. Once you have completed the form, please submit by email to cimb_updates@cimb.com or mail/courier to the address below within 21 days from the date of this letter, failing which, the Bank reserves the right to suspend or close the account in accordance with the account terms and conditions.

In a real scam, you will be asked to taken to a fake CIMB bank website, and asked to logged into your bank account. That’s how the scammer gets hold of your bank login credentials.

However, even that scam won’t work without access to your TAC (Transaction Authorisation Code), which is sent to your phone by SMS, or authenticated through the bank’s mobile app.

For certain, scammers cannot log into your bank account by simply gaining your company’s information through a form, unless you actually include your company’s bank account login details!

Please help us FIGHT FAKE NEWS by sharing this fact check article out, and please SUPPORT our work!

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Support my work through a bank transfer / PayPal / credit card!

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Facebook Ads Scam Hits Many Maybank Customers!

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Many Maybank (MBB) customers are getting hit by the Facebook Ads scam!

Find out what’s going on, and what you can do to avoid this Facebook Ads scam!

Facebook Ads Scam Hits Many Maybank Customers!

Many Maybank customers are complaining that they are being charged for fraudulent Facebook Ads advertisement campaigns!

They discovered that their debit cards were charged for Facebook advertisements that they never approved.

Stephanie Wong : I think i am a very cautious person as I did not link my card to any platform or make purchase through any unsafe website at ALL, but it still happens to me.

I found out the money deducted from my bank acc through multiple continuous transactions yesterday, then I called Maybank customer service immediately.

They helped me to cancel the card but then the thing happened again this morning.

@ruffleseed : I heard tens of millions of Ringgit were reported misappropriated through @facebook
on multiple bank over the past few weeks.

Delete your phone number from Facebook now and do not let @messenger handle your SMS.

@MyMaybank has yet to answer us re: this intrusion.

Fahim Fahmi : Begitu saja duit kena curi 😢

Translation : That’s how [my] money got stolen 😢

Danish Ihsan : Aku dah kena jugak, satu hari 2 transaction.. nasib sedaq awai, habis rm800.. kalau tak lagi banyak.. maybank dah tak selamat, tadi kat bank pun ada akak kena jugak transfer to others acc beribu2 jugak lah,. Solusi, jangan guna maybank buat masa sekarang..

Translation : I got with with 2 transactions in one day.. luckily, I realised early, but lost rm800.. if not it would have been more.. maybank is not safe, just now at the bank a lady transferred thousands [of ringgit] to other people’s account. Solution, don’t use Maybank for now..

Analysis : Facebook Ads Scam May Not Be Related To Maybank

Many of those customers are angry with Maybank over these fraudulent charges to their debit cards, which meant the money was directly withdrawn from their bank accounts.

However, on closer analysis, the scammers may not necessarily be taking advantage of leaked Maybank debit card information, or hacked Maybank itself…

Fact #1 : Other Bank Customers Are Affected Too

While most recent Facebook Ads scam cases appear to be affecting Maybank customers, other bank customers are reporting that they took were charged for those fraudulent advertisements.

@eeshepeeka : nohh laki cek pun kena last week tp kat CIMB. ada few transaction for 2 days nasib dia tolak sikit2. sekali deduct RM12+ sehari 3x ja. deduction description pun sama sebiji cam dlm gambaq tu. haiyaa

Translation : Well, my husband also got [scammed] last week but at CIMB. there were a few transactions for 2 days, but luckily [the scammer] deducted only small amounts. each time deducting RM12+ a day for 3 times. The deduction description is the same as the one in the picture. haiyaa

@ItsNeoah : Banyak kali kena kat credit card ambank. Alhamdulilah call ambank dia mintak isi dispute form then tgok next cycle bil dah takde. Letih ngan scammer ni.

Translation : [My] Ambank credit card got hit many times. Alhamdulillah, after calling Ambank, they asked me to fill out a dispute form, then when I checked the next bill cycle [the charges] was removed. Tired of this scammer.

Fact #2 : Most Of Them Ran Facebook Ads In The Past

In addition to analysing their stories, I also spoke to someone who knows several Maybank customers who got hit by the scam. From what I can ascertain, most of them ran Facebook Ads in the past.

Stephanie Wong : 3.) Did not run any ads recently, but few years ago

@wnn_tasha : I last pakai FB ad guna akaun ni tahun 2018. Silap tak remove payment method tu.

Translation : I last used FB ad using this account in 2018. My mistake for not removing the payment method.

They said that they paid for Facebook page a few years ago to boost their audience.

That said, at least two Maybank customers said that they have never registered any debit or credit card with Facebook:

Fahim Fahmi : Tak pernah ada link kad dengan FB atau social media yang lain

Translation : [I] never linked [any] card with FB or other social media

@ruffleseed : I have never set up payment methods on Facebook nor have I ever used Facebook ads.

Fact #3 : Scammer Likely Got Access To Those Facebook Accounts

What is interesting is that most of those who were affected by this Facebook Ads scam reported that their Facebook accounts were used to create and run those ads.

If their debit or credit cards were merely stolen, the scammers could have created a new Facebook account to use those stolen cards to run Facebook ads.

Fortunately, one of the victims “caught” the scammer logging into her account from the United States. This clearly shows that the Facebook Ads scam requires the scammer to gain access to their Facebook accounts.

It is likely that the scammers gained access to their victims’ Facebook accounts using phishing attacks, and simply used the debit or credit cards that those victims earlier registered with Facebook to run advertisements in the past.

Fact #4 : Facebook Auto-Fill Is Not The Problem

After these cases went viral, people blamed the Auto-Fill feature in Facebook, and shared videos and photos on how to disable it.

The truth is – this Facebook Ads scam very likely has nothing to do with Auto-Fill, which is a feature used in many other services and platforms.

Auto-Fill only makes it easier to fill in your debit or credit card details. It does not bypass any verification that is required to make a payment.

Fact #5 : You Can Recover Your Money!

Now, this is important – you need to move fast to cut your losses, and recover the money. You can also improve your Facebook account security to prevent it from happening again.

For more details, please read our guide – Maybank FB Ads Scam : How To Recover Money?!

Please Support My Work!

Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Do You Need A Readable MyKad To Vote In Election?!

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Is it true that you must have a machine-readable MyKad to vote in the GE15 general election?!

Take a look at the viral claim, and find out what the facts really are!

Claim : You Need A Readable MyKad To Vote In Election!

This warning has gone viral on WhatsApp, claiming that you will be barred from voting in GE15 if you do not have a readable MyKad.

Breaking News 2-11-22…😱😪🙇🏻🤦🏻‍♂️

Ensure your MyKad is machine readable. Friday, I went to the bank was surprised all their card reader could not read my NRIC. Good to discover it before election day otherwise, I could not vote! Is this another UMNO/ BN trick to disable IC? CIMB bank told me lately, many chinese/indian IC not readable.

确保您的 MyKad 是机器扫描可读的。星期五，我去银行很惊讶他们所有的扫描读卡器都无法读取我的身份证。很高兴在选举日之前发现它，否则我无法投票！这是另一个巫统/国阵禁用IC的技巧吗？ CIMB银行最近告诉我，很多华人/印度人IC扫描不可读。

Truth : You Don’t Need A Readable MyKad To Vote In GE15!

These are just more examples of FAKE NEWS circulating on WhatsApp and social media, and here are the reasons why…

Fact #1 : You Need To Bring Your MyKad

To vote in the GE15 general election, you must bring your MyKad – colloquially known as the IC (Identity Card).

The MyKad is really the only thing you need to verify your identity at the voting centre.

Fact #2 : No Requirement To Machine Verify Your MyKad

Election officials will verify your MyKad against the voter list for that particular polling station in your constituency.

They do not need to read your MyKad for any information, merely to confirm your identity.

Fact #3 : MyKad Chip Not Necessary For Identity Verification

Machine verification of the MyKad is only necessary at banks because they need to authenticate your fingerprint.

Fingerprint authentication is not required to vote in a general election in Malaysia. Therefore, there is no need for election officials to read the MyKad chip.

Fact #4 : CIMB Bank Never Reported Problems With Chinese / Indian IC

The viral warning falsely claimed that CIMB Bank reported that many Chinese / Indian IC are not readable. That never happened, and is a complete lie.

Fact #5 : No One Can Remotely Disable MyKad Chip

The Malaysian identity card – MyKad – has an embedded chip with 32 KB / 64 GB / 80 KB EEPROM memory chip to support digital applications.

When the bank or a government agency needs to access the stored information, a chip reader extracts that information directly from your MyKad.

This chip cannot be remotely disabled by any nefarious government out to foil your right to vote in GE15. To do that, they will need to have physical access to your card.

Fact #6 : Disabling MyKad So Early Is Stupid

The plot of the viral warning is truly idiotic – the government is remotely disabling the identity cards of Chinese and Indian voters more than 2 weeks before the GE15 general election.

Never mind the fact that it’s not possible to remotely disable these cards (see Fact #5), disabling them more than 2 weeks before the general election would allow those voters to get replacement MyKads!

If there is really a plot to block Chinese or Indian voters by disabling their MyKad chips, it would make sense to only do it on election day!

Fact #7 : You Can Get Replacement MyKad Very Quickly!

Did you know that you can get a replacement MyKad in as little time as 33 minutes. In other words, even if your MyKad fails on election day, it is actually possible to get a replacement in less than an hour!

Applicants who choose to collect their MyKad at the Putrajaya NRD Headquarters and the Selected Branches with distributed printing machines may do so within 33 minutes. Those who choose to collect it at any NRD branch offices in Peninsular Malaysia will be able to do so within 5 working days. Any NRD branch offices in Sabah, Sarawak or Labuan will have the card ready for collection within 7 working days.

Fact #8 : There Are Easier Ways To Dilute Chinese / Indian Votes

The viral message insinuates that the government is trying to block Chinese / Indian citizens from voting in the GE15 general election.

The truth is – there are far easier and more reliable ways to dilute Chinese or Indian votes, than to hatch such a ridiculous plot.

Shifting demographics already mean that Chinese and Indian voters only account for some 22% and 6.5% of the electorate respectively. In other words – even if they all vote as a solid block, they are still a minority.

Gerrymandering also also ensured that cities, where most Chinese and Indian voters tend to congregate, have far fewer seats than rural areas.

Ultimately, the government of the day does not need to resort to such stupid and unworkable tactics to dilute the Chinese and Indian votes.

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Support my work through a bank transfer / PayPal / credit card!

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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CIMB Online Services Up Again, After Going Down For Hours!

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CIMB online and mobile banking services are finally up after failing for most of the day! Here is what you need to know!

CIMB Online + Mobile Services Down Most Of The Day!

At around 10 AM on Friday, July 1, 2022, CIMB started experiencing issues with their online and mobile banking services.

Some users could not load the CIMB Clicks website completely, while many users complained that they could log in, but were unable to complete any online transactions, like :

Interbank GIRO (IBG)
Instant transfers
DuitNow transfers

Instead, they received error messages like :

Sorry, service is temporarily unavailable. We apologise for the inconvenience caused. [CLK00495]

We’ve encountered an unexpected error. Please try again later. [CLK00507]

[/su_note]

Please enter valid Email or Mobile Number. [CLK00494]

CIMB Online Services Up Again, After Going Down For Hours!

This system-wide issue is not only affecting their online banking portals – CIMB Clicks and CIMB BizChannel, but also their Clicks mobile app.

At 4:37 PM, CIMB announced that Interbank GIRO (IBG) transfers were back online, but not DuitNow transfers.

Please be informed that DuitNow To Account (Instant Transfer) is unavailable at the moment. As an alternative, you may perform transaction by using Normal Transfer (IBG). Thank you.

At 5:22 PM, CIMB announced that they resolved their DuitNow services, although many of their BizChannel customers complained that they are still not able to view their statements, or make online transfers.

Their social media team is asking BizChannel users still experiencing problems to contact the BizChannel team at 1300 888 828 or +603 2297 3000 for further assistance.

CIMB ATM and counter services were not affected by this issue, so you can still head over to a nearby CIMB ATM if you need to withdraw money.

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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MyDebit Cash Out : Banks To Charge 50 Sen Per Withdrawal!

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Banks across Malaysia will start charging 50 sen for each MyDebit Cash Out withdrawal, starting 1 July 2022!

Here is what you need to know…

MyDebit Cash Out : Banks To Charge 50 Sen Per Withdrawal!

Effective 1 July 2022, banks across Malaysia will start charging 50 sen for each MyDebit Cash Out withdrawal.

Here are two notices that banks recently issued about this withdrawal fee :

Dear Valued Customers,

Effective 1 July 2022, MyDebit Cash Out fee of RM0.50 per transaction will be imposed at any MyDebit selected merchants/ retailers. MyDebit Cash Out Fee will be payable by the Cardholders.

The maximum limit for MyDebit Cash Out withdrawal is RM500.00 per transaction.

Thank You.

CIMB Bank and CIMB Islamic Bank Berhad

Dear Valued Cardholders,

Please be informed that MyDebit Cash Out Fee will be revised from RM0.00 to RM0.50 per cash out* transaction which will be payable by Cardholders. The revision will be effective 1 July 2022.

Please call our Customer Service at 03-5516 9988 for enquiries.

*Cash Out = Withdrawal of cash at MyDebit selected merchants/retailers.

Thank you.

MyDebit Cash Out : What Is It?

For those who are unfamiliar, MyDebit Cash Out is a feature of all ATM and debit cards in Malaysia, which allows you to withdraw cash at select merchants and retailers.

MyDebit Cash Out offers customers an easier way to withdraw cash from their bank accounts, without going to an ATM machine.

The RM 0.50 withdrawal fee only applies if you wish to withdraw cash using your debit card. It does not apply if you pay for your purchases using your debit card.

MyDebit Cash Out : Is It Worth Paying The Fee?

The MyDebit Cash Out fee will overwhelmingly affect lower income people, because they are the least able to travel to a bank branch to withdraw their money. They are also less likely to withdraw large amounts of cash at any one time.

So MyDebit Cash Out offers them a convenient way to withdraw money from their bank accounts, as and when they need cash. They will now need to pay for that convenience…

To be sure, the 50 sen fee is cheaper than the RM1 MEPS fee charged for interbank cash withdrawal at the ATM. However, you can only withdraw a maximum of RM500 per transaction through MyDebit Cash Out.

If you wish to withdraw more than RM1,000, it is cheaper to use an ATM from another bank, even if it incurs the MEPS fee.

Of course, if your bank has an ATM nearby, that is your best option – you get to withdraw your money for free!

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Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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MEPS Fee For ATM Cash Withdrawal Now In Effect!

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Please take note – all banks in Malaysia have reinstated the MEPS fee for ATM cash withdrawals!

Here is what you need to know!

MEPS Fee For ATM Cash Withdrawal Waived To Reduce Infection Risk

Bank Negera earlier announced that the MEPS fee for cash withdrawal across the country would be waived from 6 April 2020 until the end of the Movement Control Order (MCO / PKP).

This waiver was designed to reduce people’s movement, allowing them to withdraw cash from the nearest bank, rather than travelling to a specific bank.

It would also allow people to switch to ATMs from a different bank, if there is a queue at their bank; thus reducing the risk of infection.

MEPS Fee For ATM Cash Withdrawal Reinstated!

On 15 December 2021, banks in Malaysia announced that the MEPS fee of RM1 for each interbank cash withdrawal at the ATM will be reinstated, effective 1 February 2022.

The policy applies to all banks in Malaysia, which means you will no longer be able to withdraw cash from a different bank’s ATM for free.

Starting today – 1 February 2022, each interbank cash withdrawal will incur a MEPS fee of RM1.

Please note that the MEPS fee is only for INTERBANK cash withdrawal. It does NOT apply if you are withdrawing from the ATM’s bank itself.

For example, if you are using a Maybank ATM to withdraw cash from your UOB bank account, you will be charged that MEPS fee of RM1 per transaction. You will not be charged the fee, if you are using that Maybank ATM to withdraw cash from your Maybank account.

Below are three examples of the announcements.

Maybank

Kindly be informed that effective 1 February 2022, the ATM interbank cash withdrawal fee of RM1.00 will be reinstated by banks.

Maybank customers can continue to perform cash withdrawal transactions at Maybank’s ATM for free*

* Customers who opt for non-annual fee will be entitled to eight free cash withdrawal transactions per month for Basic Accounts and four free cash withdrawal transactions per month for Non-basic Accounts.

CIMB

Dear valued customers,

Effective 1 February 2022, a transaction fee of RM1.00 will be charged for interbank cash withdrawal transactions performed other than at CIMB Bank/CIMB Islamic ATMs/self-service terminals.

You can continue to perform cash withdrawal transactions at our ATMs/self-service terminals without fee.

RHB

Dear Valued Customers,

Kindly be informed that effective 1 February 2022, RM1 fee will be charged to RHB Debit Cardholders for each interbank cash withdrawal at ATM of another bank. Customers may continue to perform cash withdrawal with no additional fee at any RHB Bank ATMs.

Thank you.

Reinstatement Of MEPS Fee At ATM : Bad Idea For Now…

It is unfortunate that the MEPS fee for interbank cash withdrawal has been reinstated so soon. The COVID-19 pandemic is far from over, with Malaysia still recording four to five thousand new cases every day.

This move will likely lead to overcrowding and long queues at certain banks, especially at the end of every month.

If you have more than one bank account, you can transfer your money from one bank to another bank for free online. This will allow you to select the bank with the most convenient ATM to withdraw from, for free.

But if you only have one bank account, you should protect yourself by making sure you are fully-vaccinated (with the booster dose as well), and strictly follow COVID-19 precautions while queuing up.

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Support my work through a bank transfer / PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Scam Alert : CIMB Customers Hit By Fake SMS Messages!

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Scammers continue to target CIMB customers, using many different kinds of fake SMS messages.

Do NOT click or call if you receive any of these fake SMS messages!

And please warn your family and friends!

Scam Alert : CIMB Customers Hit By Fake SMS Messages!

Whether you are a CIMB Bank customer or not, you may receive one of these alarming SMS messages :

RM 0.00 CIMB: Confidential!

Dear CIMB users, your account will TERMINATED on 24/12/20. Verify via http://www.cimbclickikm.cc to keep on using CIMB Clicks services.

Please make verification within 24hours to avoid service interruption.

RM0 CIMB: Instant Transfer RM4998.78 to CHAY LEE FEN/HONG LEONG on 23-Dec-2020, 13:06:35. Call the no. at the back of your card for queries.

If you receive any of these SMS messages, please DO NOT click on the link, or call the number. JUST IGNORE THEM, or delete them.

RM0.00 CIMB: MYR 2968.00 was charged on your card num 4204 at Shopee.MY. If this is not your txn, call 1800-9767 now.

Cimb Your account is judged as high risk by the system, PLS re-verify your account. cimbclicksecurity.com

Note : These scams do not just affect CIMB Bank. In fact, all banks are affected :

Why These CIMB SMS Messages Are Fake

Let us show you how to identify these fake CIMB SMS messages.

If you spot any of these warning signs, BACK OFF and DO NOT PROCEED!

Warning Sign #1 : Grammatical Mistakes

If you carefully read the first SMS messages above, you can easily spot numerous grammatical mistakes. A bank will never send such poorly worded messages to their customers.

However, they may copy the real SMS message from CIMB to trick you into thinking that this is a real transaction. Such fake SMS messages will have proper grammar.

Warning Sign #2 : Embedded Links

Banks will NEVER embed links (URLs) into the message. If you see embedded links, always think – SCAM SMS!

Unlike the Public Bank SMS scam, they used a copy of the real SMS message to trick you into clicking the URL in the first message.

Warning Sign #3 : Wrong Links

And always check the link – www.cimbclickikm.cc and cimbclicksecurity.com are not the correct addresses for the CIMB Bank websites (www.cimbclicks.com.my or www.cimb.com.my).

The best policy is to manually key in the bank website address. NEVER click on any link in an SMS, even if it looks legit.

When you see any website with .cc links, be wary because the .CC domains are registered in the Cocos (Keeling) Islands – an Australian territory of only 14 km², with only about 600 inhabitants.

Warning Sign #4 : No Personal Login Phrase / Picture

To avoid phishing attacks, banks now give you a secret response (like a picture or a phrase) to confirm that you are visiting their legitimate website.

If the website you are visiting gives you the wrong picture or secret phrase, you have been tricked into visiting a fake website designed to mimic the real bank website.

You should also remember that the bank website must show you secret picture or phrase right after you enter your login, but BEFORE you key in your password.

If you are asked to key in your password without the website displaying the secret phrase or picture, you have been tricked into visiting a fake website designed to mimic the real bank website.

CIMB Advice To Protect Against Fake SMS / Email Scams

Here is a list of DOs and DON’Ts to protect yourself against fake SMS / email scams.

Please DO follow these good practices

Pay attention to your transaction alerts and check your account activities regularly. In case of any unusual activity, please contact us immediately.
If you wish to contact us, ONLY call the number on the back of your card or refer to CIMB website “Contact Us” page.
Always check the URL of the website that you are making purchases from. Ensure the “lock” icon or “https” appears on the website’s address bar.
Always find a reputable seller on online marketplaces by searching for reviews from other customers to know their experience.
To access CIMB Clicks, type the entire URL as follows: www.cimbclicks.com.my
Always remember to log out once you have completed your banking transactions.

Please DO NOT follow these bad practices

Don’t panic and give personal information to fraudsters impersonating representatives of government agencies etc. even if they deploy fear tactics. Immediately call the number on the back of your card to verify with CIMB.
Never apply for personal financing through unverified links or individuals promising a lower rate. CIMB does not impose any application charges for personal financing applications.
Never take instructions from anyone to change the mobile number in CIMB records to any number other than your own mobile number.
When transacting online, never continue with a purchase if you have any doubts if the seller is not genuine.
Never share details such as your card number / User ID / PIN / password / TAC with anyone or key them in in any website other than CIMB Clicks.
(Note: CIMB will never ask for your ‘User ID’, ‘Password’ or ‘TAC’ under any circumstances outside of CIMB Clicks).
Do not click on links or open email attachments from unknown / unreliable senders / sources.
(Note: Emails from CIMB will always end with @cimb.com such as cimb.marketing@cimb.com)

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Scammer vs Scalper : Five RTX 30 Series Cards Gone!

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A scammer just cheated a scalper out of FIVE GeForce RTX 30 series cards in a COD deal!

Find out how he got cheated in a Cash-On-Delivery exchange, and learn from his mistake!

Scammer vs Scalper : Five RTX 30 Series Cards Gone!

Scalpers have been taking advantage of the graphics card shortage, and massive increase in GPU mining, to make a killing on every graphics card they lay their hands on.

But the high prices and massive profits associated with graphics cards have also attracted scammers, who prowl online marketplaces looking for their greedy marks…

One scalper today shared how he was cheated of five NVIDIA GeForce RTX 30 series graphics cards. What was even more shocking – he got scammed in a Cash On Delivery deal!

What Did The Scalper Lose?

The scalper lost five GIGABYTE graphics cards :

RTX 3070 AORUS Master (S/N : 210841066018)
RTX 3070 AORUS Master (S/N : lost)
RTX 3070 Gaming OC (S/N : 210841068841)
RTX 3070 Gaming OC : (S/N 210341039296)
RTX 3060 Gaming OC : (S/N 210441056468)

How Much Did The Scalper Lose?

We have no idea how much the deal was supposed to be, but he was quoting freaking high prices of :

RM4,699 (~US$1,135) for ASUS ROG Strix RTX 3060
RM5,500 (~US$1,329) for ASUS RTX 3060 Ti TUF Gaming

As you can tell, that is something like 2.5X more than what the cards really cost.

Based on that, we guesstimate that the entire deal was probably “worth” RM 34,000 (~US$8,200) to the scalper.

How Did The Scammer Fool The Scalper?

Here’s the interesting part – how the scammer fooled the scalper in a Cash On Delivery (COD) deal.

The scalper is not very clear about certain aspects, but from what we can gather with some investigations of our own…

The scammer arranged to meet the scalper in a shopping centre, probably to gain his trust.
He made an Instant Transfer, which failed. He probably set the transaction limit low.
He blamed the bank transfer transaction limit, and said he would ask his wife (???) to change the limit.
He then offered to transfer the money via a CIMB IBG GIRO transfer.
The scammer likely initiated a Scheduled Transaction (which can be cancelled), and showed the scalper the online transaction receipt.
By giving the scalper only a glance at the transaction receipt, or covering up the scheduled part of the receipt, he conveys the impression he had already transferred the money.
To his credit, the scalper checked his own bank account and saw that the money was not deposited.
The scammer then called the bank in front of the scalper, who confirmed that a GIRO transfer cannot be cancelled.
The scammer sent the scalper a picture of his identity card and bank transaction receipt (probably through WhatsApp), to seal the deal.
Once he walked away with the five graphics cards, the scammer quickly deleted the picture of his identity card and the bank transaction receipt, and cancelled the scheduled transaction.

So that was how the scalper went from potentially making a killing on his five GeForce graphics cards, to getting slaughtered by a scammer in a Cash On Delivery deal!

The scalper wondered if there was “Black Magic” involved. The truth is – the scammer used his greed to stop him from just walking away with his cards.

What Do We Know About The Scammer?

The scalper provided these details about the scammer who cheated him of his five graphics cards :

Surname : Ng
Race : Chinese
Identifying Features : Scar below right eye, tattoo on back of neck
Identity Card Number (partial) : 800831
State of Origin : Johor
Mobile Number : 013-277-6995
Vehicle Type : Honda HRV (Charcoal colour)
Vehicle Number Plate : 3553 or 5335

We have to point out that we cannot vouch for the authenticity of the scalper’s claims, or the details he shared.

Scammer vs Scalper : The Original Post

This was what the scalper posted on the issue :

*Scammer Alert *

Chinese Guy , Have Scar below right eye , tattoo behind neck
Beware of this person phone number 013-277-6995 Surname NG
IC No 800831, ic from Johor, Driving Honda HRV Charcoal Colour car plate could be (3553 or 5335) security doesn’t allow to take the file , too blur , i can only remember that, This person contacted me at Carousell ,mainly fishing graphic card seller in Carousell, couldn’t speak english , starting he will text in malay , He is scamming a lot of Graphic Card , Im a seller , i met him and COD at Cheras Connaught Avenue and Eko Cheras, his tactic is he will make instant transfer first , then failed, then he say he will ask his wife to change the limit , and then he will transfer you CIMB IBG GIRO transfer, and cancel it (after you leave) , i did check my bank account , money is not in, after that just in front of you he call the bank , the bank said once GIRO transfer has been made it cannot be cancel , he will ask u to snap his car plate no , but later give more excuse say that his wife drove away the car, but he came alone, im not sure is there any Black Magic ,he will keep on mentioned about his Wife he will send you the receipt and ic , he was nervous too , after he send me his ic , his uc image face was totally covered , after sending u the receipt he will quickly leave within a sec but he will delete the IC and Receipt , after the next sec you leave , so u are not able to trace him. mainly talking about mining have few farm in Seremban, and how do police trace using a thermal gun, evolving from using old bitcoin mine machine to graphic card, want to get 60 pieces, as a victim , i know that this is very stupid but I hope that no one will be the next victim after me.
5 pieces of graphic card has been scammed
rtx 3070 aorus master SN210841066018
RTX 3070 AORUS MASTER SERIES NUMBER LOST
RTX 3070 GAMING OC SN210841068841
RTX 3070 GAMING OC SN210341039296
RTX 3060 GAMING OC SN210441056468

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Seafood Scams On Facebook : How To Detect Them!

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Seafood scams on Facebook have been proliferating recently, and Facebook just doesn’t care.

So it is up to all of us to spread the word and WARN EVERYONE about these seafood scams on Facebook.

Updated @ 2021-03-07 : Added another confirmed seafood scam page and two reported bank accounts.

Originally posted @ 2021-02-14

Seafood Scams On Facebook : What’s Going On?

We were first alerted to the world of Facebook seafood scams by people who were cheated by Ocean Sense and East Malaysia Seafood Agent.

These Facebook seafood scam pages have a simple modus operandi :

offer online seafood delivery at very attractive prices and even free delivery
advertise on Facebook to reach out to people, and avert Facebook’s ire
ghost you after you deposit money into their bank accounts
delete your negative comments on their Facebook page

Even though many people reported Ocean Sense and East Malaysia Seafood Agent as scam pages, Facebook declined to take action and they are STILL ACTIVE.

Seafood Scams On Facebook : How To Detect Them!

The problem with seafood scams on Facebook is how easily scammers create them. Even if they get banned by Facebook, they will simply create a new one.

Facebook also partly enables them to continue with their scam by ignoring reports, claiming that there is nothing on the scam pages that go against their Community Standards. Duh – as if the scammers will post on Facebook admitting that they are scammers.

So how do we detect these seafood scams on Facebook?

Step 1 : Check List Of Reported / Confirmed Seafood Scams

The first thing you should do is run a quick search online on the name of the seafood vendor. See if anyone has reported them to be a scam.

Confirmed Seafood Scams On Facebook

Multiple people have reported that these Facebook seafood vendors have cheated them :

Reported Seafood Scams On Facebook

These Facebook pages have been reported to be scam pages, but we haven’t been able to independently verify their reports :

Senson Seafood (Tommy Tan and his phone number was also used by Ocean Sense)
Senson seafood 森森海鲜 (appears to be a copy of the first Senson Seafood page)
帝王之家

Step 2 : Check With The Commercial Crimes Department

Next, use the Commercial Crimes Department’s website to check for bank accounts that have outstanding police reports.

For example, the CIMB 8604503834 has two outstanding police reports lodged against it.

DO NOT BANK ANY MONEY to any account flagged by the Commercial Crimes Department’s website.

Step 3 : Check List Of Reported Company + Bank Accounts

Just because a bank account has not been flagged by the Commercial Crimes Department’s website doesn’t mean it’s safe.

That’s because many people do not bother to lodge a police report, or it may be a recent scam.

Here is a list of reported company and bank accounts, which you should AVOID :

Name	Bank Account
Yap Kok Keong	CIMB 7635-3713-28
A&B Bintang Trading	CIMB 8604-5038-34
Car Boutique Venture	CIMB 8604-5267-74
GS 028 Seafood Trading	CIMB 8604-5270-14
Lee Pea Ching	CIMB 7075-3700-47

Step 4 : Look For An Address

Genuine seafood vendors on Facebook will share with you their address, so you can drop by and select your seafood if you wish.

But don’t just trust the address they post. Always check the address on Google Maps, and use Street View to check if the shop really exists.

Step 5 : Look For Angry Emojis

A genuine seafood vendor may have one or two angry emojis by dissatisfied customers, but scam pages will have A LOT of them.

Hover over the reaction emojis, and look at how many are positive (likes or wow), and how many are negative (angry).

Scam pages will have a lot of angry emojis because they often delete negative comments, so angry customers have only one option – show angry emojis to warn potential customers.

Step 6 : PM People With Angry Emojis

To find out for sure if this is a scam, just PM (private message) those who left an angry emoji react to the Facebook page.

That’s how we were able to confirm that Ocean Sense and East Malaysia Seafood Agent are seafood scam pages.

Step 7 : Pay Only By Credit Card / Cash On Delivery

If you are still enticed by the great offer and want to take a risk, insist on paying with a credit card, or cash on delivery.

NEVER PAY to a bank account directly, because there is simply NO PROTECTION, and NO WAY for you to get your money back.

Using a credit card protects you against fraud, because the payment is not instantly credited to the vendor.

If you did not receive the seafood you ordered, simply call up the bank and inform them. They will refund the money.

If the seafood vendor insists on a direct bank transfer and refuses even cash on delivery, it is highly likely that they are scammers.

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Scam Alert : East Malaysia Seafood Agent On Facebook!

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There is another seafood scam page on Facebook called East Malaysia Seafood Agent (海鲜海产代理 or 东马海产代理)!

Please SHARE this scam alert, and help bring down that scam page!

Scam Alert : East Malaysia Seafood Agent On Facebook!

Please be warned that there is another seafood scam page on Facebook called East Malaysia Seafood Agent (海鲜海产代理 or 东马海产代理)!

It is related to Ocean Sense, another seafood scam page on Facebook.

Like Ocean Sense, East Malaysia Seafood Agent offers fresh and frozen seafood at very attractive prices, with free delivery and discounts for large purchases :

Cannada lobster
加拿大波士顿龙🦞
Sex : mix
Size : 1.5 – 6 kg per 1
Price : 78 per kg
Take over 10KG free shipping✔️
10公斤以上包邮✔️

Alaska King crab fresh and huge🦀
阿拉斯加帝王蟹🦀
Sex : mix
Size : 2 – 5 kg per 1
Price : 88 per kg
✔️Take over 10KG Free Shipping
✔️10公斤以上免邮

PM and message us for more details📲
Contact : 016 868 6538 Ah Yap

However, one of our readers confirmed that he was cheated by this vendor, and he shared with us the details of what happened.

Noticeably, the vendor behaved very similarly to Ocean Sense, replying in PM and deleting negative comments. That’s why the page has many Angry reacts, by people who were blocked from commenting.

East Malaysia Seafood Agent Scam : What Happened?

This customer ordered a large quantity of lobsters and Alaska king crabs from East Malaysia Seafood Agent, and was told to bank the money to :

Yap Kok Keong
CIMB 7634-371-328

This is the EXACT SAME person and bank account for Ocean Sense!

We checked the CIMB account number with the Commercial Crimes Department’s website, which showed that no report has been lodged against it… yet.

However, it doesn’t mean it is a safe account. At least 61 people have looked up the same number.

Oddly enough, when he asked for the bank account for the company (whose SSM record he furnished above), he issued him an invoice at a different company, and told him to bank it into “his relative’s company” instead :

Car Boutique Venture
CIMB 8604-5267-74

We checked the CIMB account number with the Commercial Crimes Department’s website, which showed that no report has been lodged against it… yet.

However, it doesn’t mean it is a safe account. At least 19 people have looked up the same number.

By this time, he was very suspicious, and decided to take a small gamble.

He said that he would bank a deposit of RM 200 into that Yap Kok Keong personal account, and pay the remainder on delivery.

As expected, he never delivered the seafood and then ghosted this customer.

Help REPORT East Malaysia Seafood Agent On Facebook!

Even though he reported East Malaysia Seafood Agent page as a scam to Facebook, the page is still active, and the person running this page is actively deleting negative comments.

Here is how you can help prevent more people from being scammed.

Step 1 : Report To The Police!

If you are one of those who were scammed, please report to the police ASAP.

This would help get the bank accounts blacklisted, and listed in the Commercial Crimes Department’s database.

Step 2 : Publicise The Scam!

Share this article, or the news about East Malaysia Seafood Agent, with your family and friends.

Alert your community via social media – Facebook, Twitter, WhatsApp, Telegram, etc.

Step 3 : Report The Scam To Facebook!

Facebook is quite lax about scams. They need many people to report a page as a scam before they will even bother to take action.

So follow these steps to report the East Malaysia Seafood Agent Facebook page as a scam.

Go to the East Malaysia Seafood Agent Facebook page.
Tap on the … menu on the upper right corner.
Select Find support or Report Page.

Select Fraud or Scam and Other.
Click Next.

Select Report Page.

Tick the I believe that this goes against Facebook’s Community Standards check box.
Click on the Report button.

That’s it! You have done your part in reporting a scammer.

But for this to work, many more people must report the page as a scam. So please share this out, and get your family and friends to help report them.

Facebook is very lax, and will likely claim that the page doesn’t contravene their Community Standards. But without enough reports, they will take it more seriously.

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Scam Alert : Ocean Sense Seafood On Facebook!

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A new seafood scam page on Facebook called Ocean Sense have already scammed several people!

Please SHARE this scam alert, and help bring down that scam page!

Note : There is a similar scam, involving the same person and bank account. See this article for more details!

Scam Alert : Ocean Sense Seafood On Facebook!

Please be warned that several people have allegedly been scammed by Ocean Sense – a seafood vendor on Facebook.

Ocean Sense offers fresh and frozen seafood at very attractive prices, with free delivery and discounts for large purchases :

Shipping fee 25
Take over rm300 free shipping
Take over rm500 10% discount (Each item )

Alaska king crab frozen
MYR 80 size – S (800g-1.5kg)
MYR 90 size – M (2kg -3.5kg)
MYR 100 size – L (4kg-5.5kg)
___________________________

Alaska king crab live
MYR 100 size – S (800g-1.5kg)
MYR 135 size – M (2kg-3.5kg)
MYR 170 size – L (4kg -5.5kg)
___________________________

Canada lobster live
MYR 75 size – S (1kg-2.5 kg)
MYR 85 size – M (3kg -4.5kg)
MYR 95 size – L (5kg -6.5kg)
_____________________________

Snow crab live
MYR 89 per kg 1-3kg per pic

However, several customers reported that the vendor would block them after receiving payment, and delete any negative comments on their page.

🆘 🆘 🆘 SCAMMER ALERT

“OCEAN SENSE” – seafood supplier.

Do not purchase from this vendor. It is a scam. Blocks purchasers from FB/FB messenger and mobile number after monies for orders are banked into his account.

FB business name: Ocean Sense
Vendor / Acc name: Yap Kok Keong
Payment Account: CIMB 7634-3713-28

Be careful with online purchases during this depressed period of time!

We checked the CIMB account number with the Commercial Crimes Department’s website, which showed that no report has been lodged against it… yet.

However, it doesn’t mean it is a safe account. At least 61 people have looked up the same number.

In fact, a similar East Malaysia Seafood Agent page is also using the same CIMB bank account owned by Yap Kok Keong!

Another Ocean Sense customer just shared screenshots of his interaction with the same vendor, who used a different bank account :

A&B Bintang Trading
CIMB 8604-5038-34

After paying Ocean Sense RM500, he was told that seafood he purchased would arrive at 11 AM. But there was no sign of it at 12 PM, which was when the buyer realised he was cheated.

According to the Commercial Crimes Department’s website, this CIMB bank account had two police reports lodged against it.

You should AVOID dealing with A&B Bintang Trading, and definitely DO NOT send money to CIMB 8604503834.

If you have been cheated by this company, please LODGE A REPORT at the nearest police station!

We reached out to Ocean Sense, and after some digging, they claim that they are based in Tawau, and that their customers can purchase seafood from them at this address :

Ocean Sense
1st Block, Batu 13,
Jalan Airport
91000 Balung,
Tawau, Sabah

Contact : Tommy Tan
Tel. : 010-775-9395

However, there is no Jalan Airport in Tawau, and Jalan Airport Baru is just an empty road leading to the Tawau Airport.

Help REPORT Ocean Sense Seafood On Facebook!

Even though these customers have reported Ocean Sense as a scam to Facebook, the page is still active, and the person running this page is actively deleting negative comments.

Here is how you can help prevent more people from being scammed.

Step 1 : Report To The Police!

If you are one of those who were scammed, please report to the police ASAP.

This would help get the bank accounts blacklisted, and listed in the Commercial Crimes Department’s database.

Step 2 : Publicise The Scam!

Share this article, or the news about Ocean Sense, with your family and friends.

Alert your community via social media – Facebook, Twitter, WhatsApp, Telegram, etc.

Step 3 : Report The Scam To Facebook!

Facebook is quite lax about scams. They need many people to report a page as a scam before they will even bother to take action.

So follow these steps to report the Ocean Sense Facebook page as a scam.

Go to the Ocean Sense Facebook page.
Tap on the … menu on the upper right corner.
Select Find support or Report Page.

Select Fraud or Scam and Other.
Click Next.

Select Report Page.

Tick the I believe that this goes against Facebook’s Community Standards check box.
Click on the Report button.

That’s it! You have done your part in reporting a scammer.

But for this to work, many more people must report the page as a scam. So please share this out, and get your family and friends to help report them.

Facebook is very lax, and will likely claim that the page doesn’t contravene their Community Standards. But without enough reports, they will take it more seriously.

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THREE Fake CIMB Bank Call + SMS Scams!

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Scammers are now targeting Malaysians with THREE fake CIMB Bank scams regarding online or credit card payments.

Please SHARE this scam alert with your family and friends, so they won’t get cheated!

THREE Fake CIMB Bank Call + SMS Scams!

Due to the COVID-19 lockdown, many Malaysians are now purchasing more online, and paying for those purchases with their credit cards.

This has attracted scammers who are now targeting both online purchasers and credit card users. In these new scams, they are pretending to be CIMB Bank.

Scam #1 : Credit Card Payment Authorisation

In this scam, the scammers used an automated call system with the number +113818415.

After you accept the call, a pre-recorded message will ask you to verify that you have just charged RM XXXX to your credit card, with these options :

Press 1 to accept the charge to your credit card
Press 2 to speak to a CIMB bank officer

Needless to say, when you opt to speak to a bank officer (fearing that you are a victim of a hacking attempt), the scammer will now convince you to transfer your money from your bank account to the bank’s account for “safe keeping”.

There is no such thing. Banks will NEVER ask you to transfer money out of your account. If they suspect fraud, they can simply disable your credit card, and deny payment to the merchant.

Scam #2 : Outstanding Credit Card Debt

In a different version of the first scam, the automated call system used a mobile number – +6012-22452090.

This time, the pre-recorded message will inform you that you owe RM XXXX on your CIMB Bank credit card.

Again, you will be offered the opportunity to speak with a CIMB Bank officer – the scammer – who will try to convince you to pay the money into a different account, or give him / her your login details.

A real bank officer will NEVER ask you to transfer money to a different bank account, or request for your login details. If you have outstanding credit card debt, the bank will just charge you interest on it.

Scam #3 : Online Purchase Warning

Happening concurrently with the scam calls is this CIMB Bank SMS scam campaign.

You may receive something like this, which looks like a genuine SMS from CIMB Bank informing you about a charge to your credit card.

Of course, the mobile number – +6013-688-1813 is a dead giveaway for those who are alert. But at a glance, it looks genuine enough.

If you call the scam number – 1800-81-9767, you will be connected to the scammer, who will then try to convince you to transfer money from your bank account to a CIMB Bank account for “safe keeping”.

Just like in the first scam example, no bank will ever ask you to transfer money out of your own bank account. Even if they suspect fraud, they can simply lock your account.

And again, if they suspect your credit card has been misused, they can simply disable your credit card, and deny payment to the merchant.

Warn Everyone About Bank Scams!

Such scams, whether they are from CIMB Bank or any other bank, has the potential to cost the victim A LOT OF MONEY.

So please warn your family and friends about these scams. Share this article as widely as possible.

And if you receive a similar call, please report it to Maybank, Bank Negara and the police.

Here are different bank scams that you may want to be alert about :

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