Tag Archives: App

Will Scanning RFID Bar Code Hack Your Phone?!

Will Scanning RFID Bar Codes Hack Your Phone?!

Will scanning an RFID bar code cause your phone to be hacked?!

Take a look at the viral claim, and find out what the facts really are!

 

Claim : Scanning RFID Bar Codes Will Hack Your Phone!

This warning about an RFID bar code scam has gone viral on WhatsApp, and social media.

It claims that scammers are sending people RFID stickers, and asking them to scan the bar code.

Allegedly, scanning the RFID bar code will cause your phone to be hacked by these scammers!

They send the RFID to you. When you scan the bar code they hack your hp
It’s a scam

他们将 RFID 发送给您。 当您扫描条形码时,他们会入侵您
这是一个骗局

Mereka menghantar RFID kepada anda. Apabila anda mengimbas kod bar mereka menggodam anda
Ia satu penipuan ☠️👻💩😱😰

 

Truth : Scanning RFID Bar Codes Will NOT Hack Your Phone!

This is yet another example of FAKE NEWS circulating on WhatsApp and social media, and here are the reasons why…

Fact #1 : There Is No RFID Bar Code Scanning Scam

First of all – let me just say that there is no such thing as an RFID bar code scanning scam. No one can hack your phone just because you scan an RFID bar code.

The bar code is nothing more than a series of numbers, which you can readily see printed under the bar code. These numbers cannot possibly hack your phone / smartphone.

Fact #2 : RFID Bar Code Is Used To Register Sticker

The bar code visible in the clear window of the TNG RFID self-fitment kit is merely the serial number for the RFID sticker (also known as an RFID tag).

This serial number is used to register the RFID sticker, by scanning scan the bar code using the TNG eWallet mobile app.

All it does is link the RFID sticker to your TNG eWallet account, so that all toll charges are automatically deducted from that account.

Read more : TNG RFID Self-Fitment Guide : How To Do It Yourself

Fact #3 : There Are Easier + Cheaper Ways To Hack Your Phone

Truth be told – there are far easier and cheaper ways to hack your phone, than send you a free RFID sticker and ask you to scan the bar code.

These scammers will have to put in considerable expense and technical expertise into hacking the TNG eWallet app, and inserting their malware that the fake RFID number would trigger.

But why bother? If they can hack the TNG eWallet, they don’t even need to send you any fake RFID bar code to scan!

Making fake RFID stickers (tags) that look like genuine TNG RFID self-fitment kits costs money. Sending these fake kits also put them at risk, because deliveries can be traced.

There are many other ways to compromise your smartphone. There is simply no reason why scammers to waste time and money on such a convoluted scheme.

Please help us FIGHT FAKE NEWS by sharing this fact check article out, and please SUPPORT our work!

 

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Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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FCC Commissioner Asks Apple + Google To Remove TikTok!

FCC Commissioner Brendan Carr just publicly asked Apple and Google to remove TikTok from their app stores!

Here is what you need to know about the renewed heat on TikTok!

 

FCC Commissioner Asks Apple + Google To Remove TikTok!

On June 29, 2022, FCC Commissioner Brendan Carr publicly called on Apple and Google to remove TikTok from their app stores.

This move came after leaked TikTok audio recordings obtained by Buzzfeed News revealed that ByteDance staff in China (and possibly the Chinese government) retained extensive access to data on US citizens.

Read more : TikTok Leak Showed China Repeatedly Accessed Private User Data!

In his public letter to Apple CEO Tim Cook, and Google CEO Sundar Pichai, the FCC Commissioner asked that TikTok be removed for “its pattern of surreptitious data practices”.

It is clear that TikTok poses an unacceptable national security risk due to its extensive data harvesting being combined with Beijing’s apparently unchecked access to that sensitive data.

But it is also clear that TikTok’s pattern of conduct and misrepresentations regarding the unfettered access that persons in Beijing have to sensitive U.S. user data – just some of which is detailed below – puts it out of compliance  with the policies that both of your companies require every app to adhere to as a condition of remaining available on your app stores.

Therefore, I am requesting that you apply the plain text of your app store policies to TikTok and remove it from your app stores for failure to abide by those terms.

FCC Commissioner Carr also labelled TikTok as a “sophisticated surveillance tool” that is designed to harvest “personal and sensitive data“.

At its core, TikTok functions as a sophisticated surveillance tool that harvests extensive amounts of personal and sensitive data.

Indeed, TikTok collects everything from search and browsing histories to keystroke patterns and biometric identifiers, including faceprints – which researchers have said might be used in unrelated facial recognition technology – and voiceprints.

It collects location data as well as draft messages and metadata, plus it has collected the text, images, and videos that are stored on a device’s clipboard. The list of personal and sensitive data it collects goes on from there.

This should come as no surprise, however. Within its own borders, the PRC has developed some of the most invasive and omnipresent surveillance capabilities in the world to maintain authoritarian control.

Carr ended his letter with an “ultimatum” of sorts – if Apple and Google do not remove TikTok from their app stores, they need to provide “separate responses” to him by July 8, 2022, explaining why TikTok does not contravene their App Store policies.

As of June 30, 2022, TikTok is still available to download in the US app stores of both Apple and Google.

If Apple and Google acts on the FCC Commissioner’s request, TikTok will only be removed from their US app stores. It won’t affect downloads in other countries.

Neither would it prevent users in the US from continuing to use TikTok. They just won’t be able to download it any longer, or update to newer versions.

 

FCC Commissioner Lists History Of TikTok Data Practices!

While the leaked TikTok audio recordings may have precipitated this open letter to Apple and Google, FCC Commissioner Carr pointed to a list of questionable data practices by TikTok in the past.

The list makes for really interesting reading, especially for those who are not up to date on TikTok’s privacy and data security issues :

  • In August 2020, TikTok circumvented a privacy safeguard in Google’s Android operating system to obtain data that allowed it to track users online.
  • In March 2020, researchers discovered that TikTok, through its app in the Apple App Store, was accessing users’ most sensitive data, including passwords, cryptocurrency wallet addresses, and personal messages.
  • In 2021, TikTok agreed to pay $92 million to settle lawsuits alleging that the app “clandestinely vacuumed up and transferred to servers in China (and to other servers accessible from within China) vast quantities of private and personally identifiable user data and content that could be employed to identify, profile, and track the physical and digital location and activities of United States users now and in the future.”
  • In March 2022, a report included current and former TikTok employees stating in interviews that TikTok delegates key decisions to ByteDance officials in Beijing and that an employee was asked to enter sensitive information into a.cn domain, which is the top-level domain operated by the Chinese government’s Ministry of Industry and Information Technology.
  • Earlier, in 2019, TikTok paid $5.7 million to settle Federal Trade Commission allegations that its predecessor app illegally collected personal data on children under the age of 13.
  • India- the world’s largest democracy–has already banned TikTok on national security grounds for stealing and surreptitiously transmitting user data in an unauthorized manner.
  • Multiple U.S. military branches have also banned TikTok from government-issued devices due to national security risks, including the Navy, Army, Air Force, Coast Guard, and Marine Corps.
  • U.S. government officials have also urged troops and their dependents to erase the app from their personal phones.
  • U.S. national security agencies have similarly banned TikTok from official devices citing national security risks, including the Department of Defense, Department of Homeland Security, and the TSA.
  • The RNC and DNC have warned campaigns about using TikTok based on security concerns and the threat of officials in Beijing accessing sensitive data.
  • Citing data security concerns, private U.S. business operations have also banned TikTok from company devices, including Wells Fargo.
  • Once accessed by personnel in Beijing, there is no check on the CCP using the extensive, private, and sensitive data about U.S. users for espionage activities because compliance with the PC’s 2017 National Intelligence law is mandatory in China.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Are MySejahtera 68808 SMS Messages A Scam?!

Are MySejahtera messages sent through the 68808 SMS service really a scam?!

Take a look at the viral claim, and find out what the facts really are!

 

Claim : MySejahtera 68808 SMS Messages Are A Scam!

People are sharing this warning on social media – Facebook, Instagram, Twitter, as well as in WhatsApp and Telegram groups :

MySejahtera 通过 68808 发送短信要求用户 重置资料,请不要点击链接,这是钓鱼陷阱 骗局。
请转发广传出去给大家警惕,谢谢。

MySejahtera sending sms through 68808 to ask users to reset, pls do not click link. It’s a scam.

 

MySejahtera 68808 SMS Messages Not Necessarily A Scam!

Many Malaysians are rightfully wary about clicking on links sent by SMS or WhatsApp.

There have been many scams involving fake SMS or WhatsApp messages, which we covered here in Tech ARP :

However, Malaysians are also too gullible, accepting all warnings on WhatsApp as genuine, without first verifying if they are even true.

Here are the reasons why the MySejahtera reset messages delivered by the 68808 SMS service are not necessarily a scam!

Fact #1 : 68808 Is Used By MySejahtera

Despite what people may tell you – 68808 is an official SMS service number used by MySejahtera.

In fact, MySejahtera uses three SMS service numbers to send you notifications (like your vaccination appointments), as well as your password renewal link :

68808
68088
63001

Fact #2 : 68808 Messages Are Generally Legitimate

Despite what is shared on social media, messages sent through 68808 are genuine. What you need to be wary of are SMS messages sent via other numbers.

Take a look at this example of fake news shared on social media, and some websites. It was touted as an example of fake MySejahtera messages sent by 68808.

The truth is “original” message was sent through 63839, which is not a legitimate MySejahtera SMS service. The “fake” message was sent through 68808, which is a legitimate MySejahtera SMS service.

In this misleading example, you can also see a prior SMS message on vehicle servicing in the 63839 channel. Official MySejahtera SMS channels (68808, 68088 and 63001) will only show messages from MySejahtera, not other services.

Note : The links in both messages appear to be genuine, linking to https://mysejahtera.malaysia.gov.my/.

Fact #3 : MySejahtera Sends Reset Links Via SMS

Despite what social media “experts” may tell you – MySejahtera will send password reset links through SMS, as a verification method.

If you are trying to reset your MySejahtera password (because you forgot it), you will be sent an SMS message with a link to https://mysejahtera.malaysia.gov.my/, as the example above shows.

Fact #4 : SMS Messages Can Be Spoofed

That said, SMS messages can be spoofed to appear to come from the three legitimate MySejahtera channels – 68808, 68088 and 63001.

So you should avoid clicking on MySejahtera password reset links, even from legitimate channels, unless you have specifically asked to reset the MySejahtera password.

Fact #5 : MySejahtera Team Clarified This In April

The MySejahtera team actually refuted these false claims in April 2022. Unfortunately, people still continue to share this fake news.

So please help us fight fake news – share this fact check with your family and friends!

 

How To Avoid MySejahtera (Or Other) SMS Scam!

So here is what I recommend when it comes to SMS messages, whether they were sent by MySejahtera, banks, etc. :

  1. Always check to make sure they come from legitimate SMS channels. For MySejahtera, that’s 68808, 68088 and 63001.
  2. If you are not sure about an SMS message from the authorities / banks / telcos, please do not hesitate to call them to verify the authenticity of that message.
  3. Never click on a link to log into a website (like your bank). Always use your banking app, or log in manually using a Internet browser on your computer or phone.
  4. Only click on a link in specific circumstances that do not require a login – for example : to verify your request to reset your MySejahtera password.
  5. Do NOT click on any link to confirm that you are resetting a password, or confirm your new SIM card, unless you just requested to performed those actions.
  6. Before you click on a link, always check the link goes to the official website (like https://mysejahtera.malaysia.gov.my/). Never click on a link that goes to suspicious websites.

I hope this article helps you differentiate between fake claims circulating on social media and WhatsApp groups, and proper cybersecurity measures we should take to prevent being scammed of our hard-earned money!

Please help to SHARE this fact check article out, and please SUPPORT our work! Thank you!

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Register Overseas Vaccination In MySejahtera!

Find out how to register your overseas vaccination in MySejahtera, to get your digital COVID-19 certificate!

 

Why Get MySejahtera Digital Certificate For Overseas Vaccination?

Everyone who gets vaccinated in Malaysia receives a MySejahtera digital COVID-19 vaccination certificate, as well as a physical vaccination card.

They are both accepted as proof of your vaccination, but the digital COVID-19 vaccination certificate is definitely much more convenient to use.

You can still use your physical vaccination card, but you will still need to show your MySejahtera profile for them to verify your identity. So it’s not as convenient.

 

How To Register Overseas Vaccination In MySejahtera!

If you were vaccinated overseas, you are in a pickle because you will not have a MySejahtera digital COVID-19 vaccination certificate.

Neither can you use your foreign physical vaccination card, as they are not recognised in Malaysia.

Earlier, you were required to submit your documents to the nearest district health office (PKD), but JKJAV also introduced the ability to register your overseas vaccination online!

So here are the steps on how to do register your overseas vaccination in the MySejahtera app or the MySejahtera website!

  1. Open the MySejahtera app, and click Close on the default check-in page.
    Alternatively, open the MySejahtera Helpdesk on your web browser, and go to Step 3.
  2. Select the MySejahtera Helpdesk option in the main screen.
  3. Select the option called I have received my vaccination overseas and would like to obtain my digital vaccination certificate in MySejahtera.
    Note :
    This was originally the N option, then became the M option, before finally becoming the current L option. So just ignore the alphabet.
  4. Choose to either apply for yourself, or for your dependent.
    If you need to apply for yourself and your dependent, you will need to repeat this process.

  1. Select your MySejahtera user ID – whether it’s your mobile number, or your email address.
    Then key in the relevant information, including the email address at which they should write to you.

  1. Key in your telephone number and email address.

  1. Select whether you had the first dose only, the second dose only, or both doses.

  1. You will be asked to fill in your vaccination details.

  1. Finally, you will need to ppload a picture of your foreign vaccination card or document.

But if you prefer, you can still submit your foreign vaccination certificate / card / document to the nearest District Health Office (PKD).

Once verified, your overseas vaccination details will be submitted to the MySejahtera team, and you will be issued a digital COVID-19 certificate.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Enable + Disable MySJ Trace In MySejahtera Ver. 5.0

Here is our UPDATED video + pictorial guide on how to ENABLE and DISABLE MySJ Trace in MySejahtera!

Updated @ 2022-01-24 : Added a solution for MySJ Trace not working on Android 12 devices.

Updated @ 2022-01-06 : Added two solutions for people who cannot enable MySJ Trace.
Updated @ 2022-01-02 : Added a new method on disabling MySJ Trace, and a new video guide.
Updated @ 2021-12-30 : Added two methods on disabling MySJ Trace, and a new video guide.
Originally posted @ 2021-12-29

 

Why Enable MySJ Trace In MySejahtera?

MySJ Trace is a new MySejahtera feature, which allows for more accurate contact tracing, and removes the need to manually check out from locations.

Once enabled, your phone will use Bluetooth to communicate with other phones that have MySJ Trace enabled, to determine the distance and length of contact. This eliminates the need to manually check-out.

The proximity data it collects allows Malaysia Ministry of Health (KKM) to accurately determine if you are a close contact of a COVID-19 positive person.

Obviously, this feature only works if everyone has MySJ Trace enabled, so please enable it!

Read more : What You Need To Know About The New MySJ Trace Feature!
Read more : MySJ Trace : Answers To Your Frequently Asked Questions!

 

Why Disable MySJ Trace In MySejahtera?

Some people are worried that the government is using MySJ Trace to track their movements, but that’s really not possible.

Others are worried about the battery life that the persistent Bluetooth connection will consume. As it uses Bluetooth Low Energy (BLE) technology, the power consumption is very low.

Even so, the battery consumption is a valid concern for some users, especially those who are using smartphones with very small or ageing batteries.

However, I highly recommend you try MySJ Trace before turning it off and on like that. From my personal experience, it really uses very little power.

Read more : Can The Government Use MySJ Trace To Track You 24/7?

 

How To Enable + Disable MySJ Trace In MySejahtera!

I created this video to show you how to enable and disable MySJ Trace in MySejahtera.

Note : This is the extended version, which includes the method to permanently disable MySJ Trace.

For those who prefer a step-by-step guide with pictures, please skip to the next section.

 

How To Enable MySJ Trace In MySejahtera?

MySJ Trace is (currently) NOT mandatory and is an opt-in feature, so you actually have to manually enable it, if you want to participate.

Step 1 : Update to the MySejahtera version that has MySJ Trace.

Step 2 : Open MySejahtera, and you will see a black MySJ Trace section in the default Check-in screen.

Step 3 : Tap on Setup MySJ Trace to begin the setup process.

Step 4 : Tap on the Start button in the initial explainer screen.

Step 5 : Tap the I agree button to consent to give your “interaction information” for the past 14 days to the Malaysia Ministry of Health for “contact tracing purposes”.

Step 6 : In the App Permissions screen, tap on the Allow button.

Step 7 : First, you will be asked to allow MySejahtera to access your smartphone’s location. Tap on While using the app.

Step 8 : Next, you will be asked to allow MySejahtera to detect your location all the time. Tap on Allow all the time.

Step 9 : Now, you will be asked to enable Bluetooth, if it is not already enabled.

Step 10 : Once all necessary permissions have been enabled, just tap on the Close button.

That’s it! You have now activated MySJ Trace in MySejahtera.

 

What If You Can’t Enable MySJ Trace In MySejahtera?

Quite a few people have reported to us that tapping on the Allow button doesn’t do anything (Step 6). Here are some solutions…

iOS Devices : Manually Turn On Bluetooth

In your iOS device, there are two ways to turn on Bluetooth :

  1. Go to Settings > Bluetooth, and tap on the toggle to turn it on
  2. Pull down the Notification Center, and tap on the Bluetooth icon to turn it on.

After turning on Bluetooth manually, set up MySJ Trace again from Step 3. It should now work.

Android Devices : Manually Turn On Bluetooth + Location

In your Android device, there are two ways to turn on Bluetooth :

  1. Go to Settings > Connections, and tap on the Bluetooth toggle to turn it on
  2. Pull down the notification tray, and tap on the Bluetooth icon to turn it on.

After turning on Bluetooth manually, you should also manually enable Location permission :

Step 1 : Go to Settings > Apps > MySejahtera > Permissions.

Step 2 : Tap on the Location option under the list of Allowed permissions.

Step 3 : Tap on Allow All the time.

After this, set up MySJ Trace again from Step 3. It should now work.

Android 12 Devices : Enable Nearby Devices

MySJ Trace may stop working once your device is upgraded to Android 12.

Here is what you need to do to get MySJ Trace working again with Android 12 devices:

Step 1 : Go to Settings > Apps > MySejahtera > Permissions.

Step 2 : Tap on the Nearby devices option under the list of Not allowed permissions.

Step 3 : Tap on the Allow option.

MySJ Trace will now work without further action!

Read more : Why MySJ Trace Stopped Working With Bluetooth Enabled?

 

How To Disable MySJ Trace In MySejahtera?

Quickly + Temporarily Disable MySJ Trace

MySejahtera does not offer any option to turn off MySJ Trace once you set it up, but if you prefer to turn off MySJ Trace to “protect your privacy“, or to save a little power, there is an easy way to do it.

All you have to do is disable Bluetooth connectivity, and MySJ Trace is immediately disabled. That’s because MySJ Trace relies on Bluetooth to determine your proximity to other users.

You can do that by pulling down the notification tray in your smartphone, and tapping on the active Bluetooth icon to disable it. Alternatively, you can disable it in your device settings.

Once disabled, the MySJ Trace section in the MySejahtera check-in screen will now ask you to setup again. But there is no need to set it up again.

Whenever you want to re-enable MySJ Trace, all you have to do is re-enable Bluetooth, and MySJ Trace will immediately start working again. Essentially, your smartphone’s Bluetooth connectivity now acts as a toggle for MySJ Trace.

Permanently Disable MySJ Trace

For those who want to permanently disable MySJ Trace, without disabling Bluetooth, reinstalling MySejahtera works for both Android and iOS devices. This is the only known solution for iOS devices.

Android devices, on the other hand, have two alternatives – disabling location permission, or clearing app data.

Option A : Disable Location Permission

Here are the steps to disable Location Permission for MySejahtera in your Android device :

Step 1 : Go to Settings > Apps > MySejahtera > Permissions.

Step 2 : Tap on the Location option under the list of Allowed permissions.

Step 3 : Tap on Allow only while using the app or Deny.

That’s it! Once you go out, MySJ Trace will be permanently disabled in MySejahtera.

Credit : I would like to thank Kyle Hudsons for pointing this out to us.

Option B : Clear MySejahtera App Data

Here are the steps to clear the MySejahtera app data in your Android device :

Step 1 : Go to Settings > Apps > MySejahtera > Storage.

Step 2 : Tap on Clear data. You will be warned that this will remove your MySejahtera account information and database.

Please be warned that if you proceed, your MySejahtera account information will be cleared, together with your past contact history.

Your COVID-19 vaccination history and certificate are stored in the cloud and remain safe, but you will need to log into your MySejahtera account again.

So please do NOT proceed unless you remember your MySJ ID and password!

Step 3 : If you are sure, tap on the OK option to clear the MySejahtera data.

Step 4 : Launch MySejahtera, and log into MySejahtera using your MySJ ID (either your mobile number or email address), and your password.

After you log in, you will see that MySJ Trace has been disabled. You will need to setup MySJ Trace (again) to enable it.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

Recommended Reading

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MySJ Trace : Frequently Asked Questions + Answers!

The new MySJ Trace feature has raised many questions, and here are the answers to your frequently asked questions!

 

MySJ Trace : Frequently Asked Questions + Answers!

Ever since the MySejahtera team launched the MySJ Trace feature, many questions were raised by people over its security, privacy, and usability.

So with help from Dr. Mahesh Appannan, the Head of Data at the Crisis Preparedness and Response Centre (CPRC) of the Malaysia Ministry of Health (KKM), here are the answers to some of your frequently asked questions about MySJ Trace!

These answers supplement the original frequently asked questions (FAQ) about the MySJ Trace feature, which you can read in the next section.

Question #1 : Why Does MySJ Lists Interactions Even At Home?

The interactions refers to Bluetooth devices (with MySJ Trace enabled) that your MySejahtera app detected.

MySJ Trace can detect Bluetooth signals from as far as 10 metres away, but can be reduced by barriers (walls, your body, other electronics, etc.)

It will not only detect the smartphones of your family members (with MySJ Trace enabled), but also your neighbours, who can be in the floor above, below, or next to your home.

There is nothing to worry about these “interactions”. It just means you came within 10 metres of people who have MySJ Trace enabled.

Question #2 : Does Interactions Mean Casual / Close Contacts?

No, not all interactions are flagged as casual / close contacts, if you become COVID-19 positive.

The algorithm takes into account the signal strength (RSSI – Received Signal Strength Indicator) that your phone detects, and your exposure time.

The parameters used to classify casual or close contacts are refined over time for maximum accuracy. For example, if the Omicron variant becomes widespread, the exposure time will be shortened, and the distance extended, for someone to be considered a casual / close contact.

Question #3 : Why Do People In The Same Family Have Different Number Of Interactions?

Even if your family goes out together, you may all have different number of interactions, because it depends on a variety of facts :

  • your individual proximity to other people,
  • anything that blocks Bluetooth signals – their bodies, other electronics, electronic keys, etc.
  • whether you are holding the phone, or it is in your pocket, etc.

Question #4 : Does MySJ Trace Transmit My Data With Each Interaction?

No. There is no handshake or exchange of information with each interaction.

MySJ Trace detects the Bluetooth signal of other phones, and logs when that “interaction” occurred, and the signal strength.

It’s like listening to the radio – the broadcaster does not receive anything in return.

Question #5 : Does MySJ Trace Transmit My Data?

No. MySJ Trace stores all of the recorded data in your phone, and does not automatically upload it.

Only if you are COVID-19 positive, are you asked to upload your contact history for the last 14 days, so that people who were your close contact can be notified.

MySJ Trace requires your explicit consent to transmit your data to the Malaysia Ministry of Health (KKM).

Question #6 : How Long Does MySJ Trace Store Data?

MySJ Trace only stores data for the last 14 days, on a First-In, First-Out basis.

All data older than the most recent 14 days are automatically purged.

Question #7 : Why Do You Still Need To Check In Using QR Code?

First – not everyone is using MySJ Trace, so there still needs to be an alternative contact tracing method.

The QR code check-in function also gives KKM data to undertake faster contact tracing, especially involving a major cluster.

Question #8 : What’s The Difference Between MySJ Trace And QR Code Check-In?

MySJ Trace allows for automatic contact tracing, while QR code check-in gives KKM critical data. In addition :

  • MySJ Trace algorithm is based on time and distance (Bluetooth signal strength), while
  • Check-In algorithm is based only on time

Question #9 : Does MySJ Trace Use A Lot Of Battery Power?

MySJ Trace uses Bluetooth Low Energy (BLE), which consumes significantly lower power than standard Bluetooth wireless communications. The impact on battery life is minimal.

Question #10 : Why Does MySJ Trace Not Use Exposure Notification By Google / Apple?

By Google and Apple standards, an Exposure Notification (EN) app must maintain user anonymity, and record proximity data anonymously. It cannot contain Personally Identifiable Information (PII).

The MySejahtera app necessarily contains your identity, vaccination status and certificates, and so on. Therefore, it cannot comply with Google and Apple’s requirements for an Exposure Notification app.

 

MySJ Trace : Official Answers To Frequently Asked Questions

Here are the official answers to the MySJ Trace frequently-asked questions (FAQ):

1. What is MySJ Trace?

MySJ Trace is a contact tracing application developed by the Government of Malaysia.

It adopts a community-driven approach where participating devices exchange proximity information whenever an app detects another device with MySJ Trace app installed.

This application allows the identification of people who were in close proximity to COVID-19 infected individual

2. What is the difference between MySJ Trace and MySejahtera?

MySejahtera & MySJ Trace are used by the Ministry of Health (MOH) to help manage the COVID-19 pandemic in Malaysia.

MySejahtera allows users to perform quick health-self assessment and for the Ministry of Health (MOH) to monitor users’ health condition and take immediate actions in providing treatments.

Meanwhile, MySJ Trace further complements MySejahtera by detecting and tracing the individuals who are in close contact with the COVID-19 positive patients.

Read more : Can The Government Use MySJ Trace To Track You 24/7?

3. Who developed MySJ Trace?

MySJ Trace was developed through a strategic cooperation between government agencies of Malaysia :

  • Ministry of Science, Technology and Innovation (MOSTI)
  • Ministry of Health (KKM)
  • Administrative Modernisation and Management Planning Unit (MAMPU)
  • Malaysian Institute of Microelectronic Systems (MIMOS)

4. Who are the users of MySJ Trace?

All Malaysian citizens and residents of Malaysia.

5. Where can I download MySJ Trace?

Users only need to update the MySejahtera application to the latest version.

6. How does MySJ Trace function?

MySJ Trace enables participating devices to exchange proximity information whenever the app detects another device with the same app installed. Data collected will be stored and processed only by the MOH officers.

When a user is identified to be COVID-19 positive, the user will initiate a process to upload the data from the user’s smartphone to a secured database managed by the MOH.

7. What is contact tracing?

Contact tracing is an identification process of individuals who may have come into close contact with an infected COVID-19 patient.

It enables the MOH to further trace and contact the individuals and organize a follow-up action.

8. If I have been identified as a close contact, how will I be contacted?

The user will receive an SMS, and a notification in the MySejahtera app.

9. What data are collected by MySJ Trace?

Only these data are collected :

  • Unique User ID (UUID) that is created by the MySejahtera app.
  • Operating system version (Android or iOS)
  • Time of contact
  • Received Signal Strength Indicator (RSSI)

10. Are my personal information that is stored in the app safe?

MySejahtera and MySJ Trace are owned and operated entirely by the Malaysian government. The government guarantees that all information collected and used in the app comply with the information security standards of the government of Malaysia.

11. Does MySJ Trace require Internet connectivity after activation?

Yes, Internet connectivity is required when you first update the MySejahtera app, and during the data uploading process.

12. What devices support MySJ Trace?

MySJ Trace is supported by smartphones that use the Android or iOS operating systems :

  • Android : Version 8.0 and above
    – Non-sleep mode must be set, so MySJ Trace will remain active in both foreground and background modes.
  • iOS : Version 10 and above
    – The phone must be active at all times while the app needs to be in the foreground mode.

13. Must Bluetooth be activated at all times?

Yes, Bluetooth must be activated at all times for MySJ Trace to work properly.

14. Will Bluetooth usage cause high battery usage?

Unlike using Bluetooth to stream music or to a wireless headphone continuously, MySJ Trace uses Bluetooth to only transmit its presence periodically. As such, it uses significantly less power.

15. Will the app use significant battery power if MySJ Trace is left running all the time?

MySJ Trace uses Bluetooth Low Energy (BLE) to minimise battery usage. Therefore, the app does not use significant amounts of battery power to collect persistent contact tracing information.

16. Will MySJ Trace Bluetooth usage affect my other Bluetooth accessories?

MySJ Trace does not affect the use or performance of other Bluetooth accessories like wireless speakers, wireless earphones or headphones, or smartwatches.

17. Why must I allow location permission for the Android version?

Android requires location permission to be granted for any app to access Bluetooth features. However, geolocation data will not be collected.

For iOS, only the Bluetooth function needs to be enabled.

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Why The Government Can’t Use MySJ Trace To Track You!

People are worried that MySJ Trace lets the government track their location and movements 24/7.

Find out WHY this is simply not possible!

 

Claim : Government Can Use MySJ Trace To Track You 24/7

MySJ Trace is a new contact tracing feature that was just introduced in the MySejahtera app.

People are claiming that the government can use it to track your movements 24/7. Here is one example :

so the govt can trace our exact location at any given moment. great.

Though I guess there is probably several other apps or with the telcos help that they can already do exactly that.

Although surprisingly the police have been totally unable to locate the ex husband of Indira Gandhi or her children that the ex husband abducted, despite the court ordering the police to do so.

That’s really a typical response to any new MySejahtera feature – the government is introducing it to snoop on us. Our privacy is gone! They will know where we are!

Let’s find out what the facts really are…

Read more : Fact Check : Fat Bidin Claims On MySejahtera Snooping!

 

Truth : No One Can Use MySJ Trace To Track You 24/7

The truth is – this is yet another example of FAKE NEWS being shared on WhatsApp, and here are the reasons why it’s not possible for anyone to use it to track you 24/7…

Fact #1 : MySJ Trace Only Tracks Your Proximity

MySJ Trace does not actually detect your location, which is why you still need to check into locations manually.

It only detects and logs the Bluetooth signals of nearby smartphones with MySJ Trace enabled, to determine how close they are and how long they remain in proximity.

MySJ Trace also broadcasts itself to nearby devices, so that they can log its presence, distance and length of contact.

Fact #2 : MySJ Trace Does Not Collect Location Data

MySJ Trace does not collect geolocation data, only these data:

  • Unique User ID (UUID) that is created by the MySejahtera app.
  • Operating system version (Android or iOS)
  • Time of contact
  • Received Signal Strength Indicator (RSSI)

The Malaysia Ministry of Health confirmed this in no. 17 of their FAQ, stating that “geolocation data will not be collected“.

So there’s no way for the government to actually know where you are using only MySJ Trace data.

Read more : New MySJ Trace Feature : What You Need To Know!
Read more : How To Enable + Disable MySJ Trace In MySejahtera!

 

Fact #3 : MySJ Trace Only Stores 14 Days Of Data

The data that MySJ Trace records is only stored for the last 14 days, on a first-in, first out (FIFO) basis.

All data older than the most recent 14 days are automatically purged.

So even if a hacker gains access to it, he/she will only have access to your proximity contact data for the last 14 days.

Fact #4 : MySJ Trace Does Not Transmit Your Data Automatically

The proximity contact data that MySJ Trace logs is NOT automatically transmitted to the Malaysia Ministry of Health (KKM).

Only when you are identified as COVID-19 positive, will you be asked to submit your proximity contact data for the last 14 days.

Fact #5 : MySJ Trace Data Is Stored + Used Only By KKM

Your proximity data that you upload will be stored in a secured database server managed by the Malaysia Ministry of Health (KKM).

Only KKM has access to your uploaded proximity data, which will be used to determine your close contacts so they can be notified.

Read more : MySJ Trace : Answers To Your Frequently Asked Questions!

Fact #6 : We Are Not That Interesting…

Frankly, most of us are not that interesting to the government. They are not interested in where you live or travel to, what you eat or buy, or even who you are sleeping with.

All that data is interesting and useful to corporations, but not the Malaysian government. Please remember – you are living in Malaysia, not China or North Korea.

Why would the government want to know where you are, or where you have gone, or who you have met?

Fact #7 : There Are Easier Ways To Find You…

Finally, the “fear” of the government using MySJ Trace to track where you are at all times is frankly, ludicrous because there are far easier ways to do it.

The truth is – our geolocation data is readily available to your mobile service provider, as well as cloud and social media service providers (Google, Facebook, Instagram, WhatsApp, etc.)

If the government really wants to know where you are, they can simply get a court order to force your mobile service provider to tell them where you are right now.

They don’t have to rely on an opt-in feature in the MySejahtera app, and wait until you submit your own proximity data…

Now that you know the facts, please TURN ON MySJ Trace, to improve contact tracing!

And please SHARE this fact check with your family and friends!

 

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Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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New MySJ Trace Feature : What You Need To Know!

MySejahtera has a new feature called MySJ Trace, which logs your close contacts for more accurate contact tracing.

Here is what you need to know about the new MySejahtera feature!

 

MySJ Trace : New Tracking Feature In MySejahtera

Currently, MySejahtera relies on manual logging in at various entry points, which results in many false positives and false negatives.

  • false positive : you wrongly get identified as a close or casual contact
  • false negative : you are not flagged as a close contact, even when you come into close proximity with a COVID-19 positive person

To eliminate those errors, MySejahtera is introducing a new and more accurate contact tracing feature called MySJ Trace.

Similar to Singapore’s TraceTogether app, MySJ Trace uses Bluetooth technology to more accurately determine your proximity to other people, so MySejahtera can better determine if you are a close contact, or not.

It also removes the need to manually check out from the locations you checked in earlier.

Read more : Can The Government Use MySJ Trace To Track You 24/7?

 

MySejahtera with MySJ Trace : Now Available For Android!

MySJ Trace is currently available only in MySejahtera version 1.1.3 and above.

It was first introduced in MySejahtera version 1.1.3 which is available only from the HUAWEI AppGallery

But on 25 December 2021, it was also introduced in MySejahtera version 1.1.4 in the Google Play Store, so all Android users will have access to it.

As of 28 December 2021, it is still NOT available in the Apple App Store. Version 1.0.49 in the Apple App Store does NOT support this feature.

Read more : MySejahtera with MySJ Trace Now Available For Android!

 

MySJ Trace : How To Enable It?

MySJ Trace is (currently) NOT mandatory and is an opt-in feature, so you actually have to manually enable it, if you want to participate.

Step 1 : Update to the MySejahtera version that has MySJ Trace.

Step 2 : Open MySejahtera, and you will see a black MySJ Trace section in the default Check-in screen.

Step 3 : Tap on Setup MySJ Trace to begin the setup process.

Step 4 : Tap on the Start button in the initial explainer screen.

Step 5 : Tap the I agree button to consent to give your “interaction information” for the past 14 days to the Malaysia Ministry of Health for “contact tracing purposes”.

Step 6 : In the App Permissions screen, tap on the Allow button.

Step 7 : First, you will be asked to allow MySejahtera to access your smartphone’s location. Tap on While using the app.

Step 8 : Next, you will be asked to allow MySejahtera to detect your location all the time. Tap on Allow all the time.

Step 9 : Now, you will be asked to enable Bluetooth, if it is not already enabled.

Step 10 : Once all necessary permissions have been enabled, just tap on the Close button.

That’s it! You have now activated MySJ Trace in MySejahtera.

If at any time you do not wish to participate, you can simply disable the permissions, and/or reinstall MySejahtera.

 

MySJ Trace : Frequently Asked Questions

Here are the official answers to the MySJ frequently-asked questions (FAQ):

1. What is MySJ Trace?

MySJ Trace is a contact tracing application developed by the Government of Malaysia.

It adopts a community-driven approach where participating devices exchange proximity information whenever an app detects another device with MySJ Trace app installed.

This application allows the identification of people who were in close proximity to COVID-19 infected individual

2. What is the difference between MySJ Trace and MySejahtera?

MySejahtera & MySJ Trace are used by the Ministry of Health (MOH) to help manage the COVID-19 pandemic in Malaysia.

MySejahtera allows users to perform quick health-self assessment and for the Ministry of Health (MOH) to monitor users’ health condition and take immediate actions in providing treatments.

Meanwhile, MySJ Trace further complements MySejahtera by detecting and tracing the individuals who are in close contact with the COVID-19 positive patients.

Read more : Can The Government Use MySJ Trace To Track You 24/7?

3. Who developed MySJ Trace?

MySJ Trace was developed through a strategic cooperation between government agencies of Malaysia :

  • Ministry of Science, Technology and Innovation (MOSTI)
  • Ministry of Health (KKM)
  • Administrative Modernisation and Management Planning Unit (MAMPU)
  • Malaysian Institute of Microelectronic Systems (MIMOS)

4. Who are the users of MySJ Trace?

All Malaysian citizens and residents of Malaysia.

5. Where can I download MySJ Trace?

Users only need to update the MySejahtera application to the latest version.

6. How does MySJ Trace function?

MySJ Trace enables participating devices to exchange proximity information whenever the app detects another device with the same app installed. Data collected will be stored and processed only by the MOH officers.

When a user is identified to be COVID-19 positive, the user will initiate a process to upload the data from the user’s smartphone to a secured database managed by the MOH.

7. What is contact tracing?

Contact tracing is an identification process of individuals who may have come into close contact with an infected COVID-19 patient.

It enables the MOH to further trace and contact the individuals and organize a follow-up action.

8. If I have been identified as a close contact, how will I be contacted?

The user will receive an SMS, and a notification in the MySejahtera app.

9. What data are collected by MySJ Trace?

Only these data are collected :

  • Unique User ID (UUID) that is created by the MySejahtera app.
  • Operating system version (Android or iOS)
  • Time of contact
  • Received Signal Strength Indicator (RSSI)

10. Are my personal information that is stored in the app safe?

MySejahtera and MySJ Trace are owned and operated entirely by the Malaysian government. The government guarantees that all information collected and used in the app comply with the information security standards of the government of Malaysia.

11. Does MySJ Trace require Internet connectivity after activation?

Yes, Internet connectivity is required when you first update the MySejahtera app, and during the data uploading process.

12. What devices support MySJ Trace?

MySJ Trace is supported by smartphones that use the Android or iOS operating systems :

  • Android : Version 8.0 and above
    – Non-sleep mode must be set, so MySJ Trace will remain active in both foreground and background modes.
  • iOS : Version 10 and above
    – The phone must be active at all times while the app needs to be in the foreground mode.

13. Must Bluetooth be activated at all times?

Yes, Bluetooth must be activated at all times for MySJ Trace to work properly.

14. Will Bluetooth usage cause high battery usage?

Unlike using Bluetooth to stream music or to a wireless headphone continuously, MySJ Trace uses Bluetooth to only transmit its presence periodically. As such, it uses significantly less power.

15. Will the app use significant battery power if MySJ Trace is left running all the time?

MySJ Trace uses Bluetooth Low Energy (BLE) to minimise battery usage. Therefore, the app does not use significant amounts of battery power to collect persistent contact tracing information.

16. Will MySJ Trace Bluetooth usage affect my other Bluetooth accessories?

MySJ Trace does not affect the use or performance of other Bluetooth accessories like wireless speakers, wireless earphones or headphones, or smartwatches.

17. Why must I allow location permission for the Android version?

Android requires location permission to be granted for any app to access Bluetooth features. However, geolocation data will not be collected.

For iOS, only the Bluetooth function needs to be enabled.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Get FREE Sinovac Booster Dose Using Selangkah!

The Selangor state government is offering FREE Sinovac vaccine booster doses under the Selvax programme!

Here is what you need to know about the free Sinovac booster dose using the Selangkah app!

Updated @ 2021-12-15 : Added the latest info, including a warning about rescheduling of appointments!

 

Sinovac Booster By Selvax : FREE For Selangor Residents

On 8 December 2021, the Selangor state government started offering FREE Sinovac booster doses under the Selvax programme.

These Sinovac booster doses are being administered at Selcare clinics and The KL Clinic branches all across Kuala Lumpur and Selangor, at no cost to residents.

Note : On 15 December, the Selangkah team announced that they are rescheduling the booster dose appointments.

So please check your Selangkah app one day before the appointment, to see if there has been a change in the time slot.

Please go only at your appointed time, to avoid creating an unnecessary queue. And please make sure you maintain COVID-19 precautions at all times.

 

Sinovac Booster Dose : How To Get It FREE On Selangkah App!

This free Sinovac booster dose offer is open to all Selangor residents who received two Sinovac doses earlier, even those who did not receive them under the Selvax programme.

However, only 157,000 Sinovac vaccine doses will be available as booster shots, which could explain the long queues on the first day.

Earlier, you had to call up each clinic to arrange for an appointment. That has been superseded by registration through the updated Selangkah app using this method :

Step 1 : Install and open the Selangkah app.

Step 2 : In the main screen of the Selangkah app, tap on Selvax > Self Booking > Booster Dose.

Step 3 : Key in your personal information.

Step 4 : Verify the application using the OTP code.

Step 5 : Select the location and date of your preferred vaccination appointment

Step 6 : Key in the Voucher Code (see below) before you “check out”.

Step 7 : Bring the receipt for your appointment.

Please do NOT queue up like what happened earlier!

Here is a list of available clinics and Voucher Codes :

Selcare Clinic Section 13, Shah Alam : SCSAS

Selcare Clinic Skypark Subang : SCSSS

Selcare Clinic USJ Sentral : SCUSJ

Selcare Clinic Puchong : SCPPS

Selcare Clinic Sentosa : SCSKS

The KL Clinic, Rohas Perks : TKCRP

The KL Clinic, Menara Hap Seng 2 : TKCHS

The KL Clinic, Menara Olympia : TKCMO

The KL Clinic, Menara Worldwide : TKCMW

The KL Clinic, Sri Ramp : TKCSR

The KL Clinic, UBN Tower : TKCUBN

Sinovac booster dose vaccinations will be carried out at these clinics from 9 AM until 5 PM, from Monday to Friday only.

 

Free Sinovac Booster Dose By Selvax : Good Intentions, Terrible Idea

While I am cognisant of the Selangor state government’s good intentions, I frankly believe that this is a terrible idea.

I would HIGHLY RECOMMEND that those who received two doses of the Sinovac vaccine get the Pfizer or AstraZeneca vaccine as a booster dose instead.

The Sinovac CoronaVac has always been the least efficacious COVID-19 vaccine to be approved – at just over 50%.

On top of that, the recent RECoVaM study showed that the Sinovac vaccine’s protection against COVID-19 infections and hospitalisation drops dramatically after just 2 months!

That’s why CITF-B strongly recommended that Sinovac recipients take the Pfizer or AstraZeneca booster, and NOT a third dose of Sinovac.

In fact, Singapore considers people who took THREE doses of the Sinovac vaccine to be equivalent to those who took TWO doses of Pfizer / Moderna / AstraZeneca. It’s THAT bad.

Read more : Official CITF-B Booster Dose Recommendations!
Read more : Sinovac Vaccine Efficacy Rapidly Drops After 2 Months!

Heterologous vaccination (mixing of vaccines) has already been tested in many countries and PROVEN to be safe and even more effective.

The only medical reason to take a third dose of the Sinovac vaccine is if you had an earlier allergic reaction to the Pfizer vaccine, and there is no better alternative available.

Malaysia is offering the AstraZeneca vaccine as an alternative to the Pfizer vaccine, and it is a far SUPERIOR vaccine to Sinovac. So if the Pfizer vaccine scares you too much (thank you, fake news!), then get the AstraZeneca vaccine instead.

I have personally advised all of my family and friends NOT to take the third dose of the Sinovac vaccine, and opt instead for the Pfizer or AstraZeneca vaccine for their booster dose.

The choice is yours. But please make that choice based on hard facts, and not fake news.

 

Please Support My Work!

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Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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PDRM + JPJ Traffic Offences : How To Get 80% Discount?

The Royal Malaysia Police (PDRM) and the Road Transport Department (JPJ) just announced the latest details of their 4-day traffic offence discount programme!

Now you can actually skip the queue, and pay for your traffic offences with up to 80% discount online!

 

Discount For Traffic Offences : What Was Announced Earlier

It was announced earlier that the Royal Malaysia Police (PDRM) and the Road Transport Department (JPJ) would be offering massive discounts on traffic offences over four days at the KL Convention Centre (KLCC).

  • 80% discount for traffic summonses within Kuala Lumpur and Putrajaya
  • 70% discount for traffic summonses outside Kuala Lumpur and Putrajaya

That immediately led to criticism that the tiered discounts is discriminatory. A common refrain -why are people in KL and Putrajaya getting more discount than those from other states?

They also announced that these discounts would only be valid at the KLCC payment counters. That was roundly criticised as it would mean people gathering and queuing for hours – a big risk during the COVID-19 pandemic.

 

PDRM + JPJ Traffic Offences : How To Get 80% Discount?

Just before the offer kicked off, PDRM and JPJ issued press releases (JPJ) making changes to the traffic offence discount programme :

Discount Now Up To 80%

PDRM and JPJ announced that they will offer up to 80% discount on traffic summonses, with a minimum of RM30.

There is no longer any reference to a 70% discount for traffic summonses outside KL and Putrajaya.

Discount Programme Runs For 4 Days

The PDRM and JPJ traffic summons discount programme will run for 4 days – from 9 until 12 December 2021.

You Don’t Have To Pay At KLCC!

PDRM will now allow you to pay for your compound at multiple venues, and even online!

  • PDRM Payment Counters @ KLCC
  • Summon Payment Counters at Police District Headquarters
  • Summon Payment Counters at Police Contingent Headquarters
  • MyBAYAR Saman online portal or app

JPJ will similarly allow you to pay for your compound at multiple venues, and even online!

Discounts Do NOT Apply To All Traffic Offences

The discounts being offered do NOT apply to all traffic offences. Here is a list of traffic offences that will not be reduced under this programme :

  • Causing accidents
  • Overtaking another vehicle dangerously
  • Driving on the emergency lane
  • Not obeying traffic lights
  • Overtaking across double lines
  • Non-compoundable offences
  • Offences involving heavy vehicles
  • Modification of vehicle exhausts
  • Cases registered at the courts
  • Arrest warrants that have not resulted in Discharge Not Amounting To Acquittal (DNAA)

PDRM + JPJ Advised Public To Pay Compounds Online!

Instead of requiring people to queue up at the KL Convention Centre, PDRM and JPJ now advise the public to pay their compounds online instead.

They also called on those who wish to pay their compounds physically, to obey COVID-19 precautions and SOP.

 

How To Pay PDRM / JPJ Traffic Offences Online?

PDRM

Instead of queuing up at the police headquarters, you should use the online MyBayar Saman portal or app :

The PDRM launched MyBayar Saman as an alternative payment option, instead of paying over-the-counter, or using private collecting agents like MyEG.

This would also save the public money as MyBayar Saman is FREE, and does not collect service charges. They can also pay their fines at their convenience, without wasting time queuing to pay.

JPJ

Instead of queuing up at JPJ offices, you should use their online mySIKAP online portal.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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MySejahtera : How To Clear App Cache To Resolve Problems!

If you face problems in MySejahtera, clearing its App Cache is a quick way to resolve them.

Here is our step-by-step guide on how to clear the MySejahtera App Cache!

 

Why You Need To Clear MySejahtera App Cache

MySejahtera has improved greatly since it was first launched, but many users still complain of various bugs and problems.

For example, your vaccination status may not appear correctly. Many people have also reported that they were unable to generate and/or download their COVID-19 vaccination certificate.

The most common solution to this problem is to delete and reinstall MySejahtera. But before you do that, you can actually try to clear its App Cache.

 

How To Clear MySejahtera App Cache : Video Guide

Here is our video guide on how to clear the MySejahtera App Cache on Android smartphones.

Unfortunately, there is no such option for the iPhone.

 

How To Clear MySejahtera App Cache : Pictorial Guide

For those who prefer a pictorial guide, here is our step-by-step guide on how to clear the MySejahtera app cache.

Step 1 : Look for Settings in your Android smartphone.

Step 2 : Scroll down the list of available settings, and tap on Apps.

Step 3 : Tap on the Search icon on the upper right corner of Apps.

Step 4 : Type “mysejahtera” and when it appears, tap on MySejahtera.

Step 5 : Scroll down and tap on the Storage option.

Step 6 : In the MySejahtera Storage page, tap on the Clear cache option at the bottom.

Warning : Do NOT tap on Clear data, as that would wipe out your login data. It will be like you deleted and reinstalled MySejahtera.

But if you did it anyway, don’t worry. Your other MySejahtera data is still safely stored in the cloud. You just need to log into MySejahtera again.

That’s it! That clears the MySejahtera app cache! Simple enough, isn’t it?

You can now log into MySejahtera to see if that resolves your problem.

Bonus Step : Delete App Data Too!

If it still did NOT resolve your problem, you can repeat the steps above, and tap on Clear data instead of just tapping on Clear cache.

But be warned that this step will wipe out your login data, so you will need to log into MySejahtera after this. It will be similar to deleting and reinstalling MySejahtera.

Don’t forget to SHARE this guide with your friends!

 

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How To Fix WRONG HSO + PUS Status In MySejahtera!

MySejahtera WRONGLY issued Home Surveillance Orders (HSO) and Person Under Surveillance (PUS) status, causing chaos for users.

Fortunately, that has been fixed, but here was what you can do if your HSO / PUS status persists…

 

Chaos As MySejahtera WRONGLY Issued HSO + PUS Status!

Overnight, MySejahtera suddenly issued people with Home Surveillance Orders (HSO) and/or gave them Person Under Surveillance (PUS) status.

This was a BIG PROBLEM because those who received them would be BARRED from leaving their homes. And if they have a flight scheduled that day, they would be barred from flying.

Many people who received them expressed their shock online, especially when they did not travel recently.

Lokidesu, for example, said that he received a notification at 2 AM this morning that he is now a Person Under Surveillance (PUS) even though he never went out :

I’m only staying at home all the time,then suddenly today I receive a notification saying my status is now “Person Under Surveillance (PUS)”. For my history,I have not even go out anywhere within 14 days, please check into this. Timestamp screenshot: 7 Nov 2021 2am

Another MySejahtera user, Yen, wondered how she was labelled as a PUS and received a Home Surveillance Order at 4 AM in the morning, even though she had no history of travelling or close contacts.

Hi, I have no history of travelling overseas, no close contact, no positive covid, but suddenly I was labeled as a person under surveillance (PUS) which require 14 days quarantine. Please follow up and fix ASAP as this is not correct!

 

Good News : MySejahtera HSO + PUS Bug Fixed!

Fortunately, the MySejahtera team managed to get the bug fixed, which they announced at 8:49 AM.

The incorrect Home Surveillance Orders and Person Under Surveillance status were all rescinded.

Good morning everyone – we apologise for the error on our part which allowed random users’ to be given HSOs/PUS status.

We have fixed the root cause which allowed this to happen. All incorrect HSOs have been deleted, and incorrect PUS status reverted.

 

What If Your MySejahtera Still Shows Incorrect HSO / PUS?

In the event that your MySejahtera app still shows the incorrect HSO or PUS notification, here are some steps you can try :

Option 1 : Log Into MySejahtera Again

The easiest thing you can try is to log off MySejahtera, and log back in again.

  • Go to the MySejahtera main page
  • Tap on Profile
  • Tap on the Menu option on the upper right corner
  • Select Logout
  • Open MySejahtera and log back in

Option 2 : Clear MySejahtera App Cache

If you know how to clear the MySejahtera app cache, you can try that too :

  • Go to your phone Settings > Apps
  • Look for MySejahtera
  • Clear the MySejahtera app cache
  • Run MySejahtera again

Option 3 : Reinstall MySejahtera

If you don’t know how to clear the app cache, it will be simpler to just reinstall MySejahtera :

  • Delete MySejahtera from your phone (don’t worry – your data is safe)
  • Reinstall MySejahtera from App Store / Play Store
  • Open MySejahtera and log back in

Option 4 : Ask To Redo Health Assessment

The last option you can try is to ask to redo your health assessment using Helpdesk

  • Go to the MySejahtera main page
  • Tap on Helpdesk
  • Tap Start > K > A > A > B
  • Write a short message saying that you received an incorrect HSO / PUS status, and tap Next
  • Key in your email address and press Submit

You should get a notification to redo your health assessment within an hour.

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Delete + Migrate Vaccine Dependent In MySejahtera?

Now that we will all need to show our digital vaccination certificate, find out how to DELETE and/or MIGRATE your vaccine dependent in MySejahtera!

 

MySejahtera : Why Delete + Migrate Vaccine Dependent?

I earlier taught you how to add a vaccine dependent to your MySejahtera account, allowing you to help another person to sign up for vaccination, if he/she does not have MySejahtera.

However, you will probably want to remove or migrate your vaccine dependents to their own MySejahtera accounts, so they can show their own digital vaccination certificate.

Deleting a vaccine dependent is easy, but migrating is another question altogether – will you lose your COVID-19 vaccine registration?

 

MySejahtera : How To Delete + Migrate Vaccine Dependent?

Technically, all vaccine registrations are tied to the person’s MyKad or passport number.

So once you registered a person for vaccination, that application remains in the system, even if you delete him/her as a vaccine dependent.

Thanks to one of our readers, Jerzy Awei, we have now the confirmed steps on how to safely migrate your vaccine dependents to their own MySejahtera accounts.

Here is our video on how to do just that!

For those who simply need to know how to delete a vaccine dependent, please skip straight to Part 2.

Part 1 : Register New MySejahtera Account For Vaccine Dependent

This part is only necessary if you want to migrate your vaccine dependent to his/her own MySejahtera account.

  1. Download and install MySejahtera from these app stores into your dependent’s smartphone :
    Google Play Store
    Apple App Store
    HUAWEI App Gallery
    GAMMA
  2. Open MySejahtera and tap on Register Here.
  3. Key in your dependent’s mobile number or email address (Note : this will become be your dependent’s MySJ ID).
  4. MySejahtera will send your dependent’s mobile number or email address an OTP (One Time Pin).
    Key that in, and tap Send, to verify your dependent’s registration.
  5. Key in your dependent’s personal details.
  6. Set a password for your dependent and tap Confirm.

That’s it! You have successfully set up MySejahtera for your dependent!

Part 2 : Deleting Vaccine Dependent From MySejahtera Account

  1. Open MySejahtera in your smartphone.
  2. Tap on the Close button on the upper right corner of the default Check-in screen.
  3. You should see the MySejahtera main screen, with the COVID-19 Vaccination option.
  4. Tap on the COVID-19 Vaccination option.

  1. Tap on the second option – Add Vaccine Dependent.

  1. You will be shown a screen with your registered dependents.
  2. To delete the vaccine dependent, simply tap on the Remove vaccine dependent link.

Part 3 : Updating Dependent MySejahtera

  1. Open MySejahtera in your dependent’s smartphone.
  2. Tap on the Close button on the upper right corner of the default Check-in screen.
  3. You should see the MySejahtera main screen, with the COVID-19 Vaccination option.
  4. Tap on the COVID-19 Vaccination option.

  1. Select Vaccine for [your dependent’s name]

  1. You will be asked to verify your dependent’s Name, IC / Passport No and MySJ ID. Tap Confirm if they are correct.

  1. Skip the vaccine registration process (unless you need to update it).
  2. Go back and tap on the Vaccine for [your dependent’s name] again.

  1. Your dependent’s vaccine appointment should now be visible!
    If your dependent is vaccinated, then you should be able to view his / her COVID-19 vaccination digital certificate.

I hope you found this guide useful.

Please don’t forget to SHARE this out with your family and friends, so they will also know how to delete and migrate their vaccine dependents!

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Vaccine Exemption Certificate In Malaysia : How To Get One?

Find out how to get a COVID-19 vaccine exemption in Malaysia, with a digital certificate in MySejahtera!

 

Vaccine Exemption Certificate In Malaysia : What Is It?

Everyone who gets vaccinated in Malaysia receives a MySejahtera digital COVID-19 vaccination certificate, as well as a physical vaccination card.

They are both accepted as proof of your vaccination, but the digital COVID-19 vaccination certificate is definitely much more convenient to use.

But what about those who cannot get vaccinated? They can’t get the vaccine, and won’t be able to freely work or travel.

Fortunately, there is a solution – a digital vaccine exemption certificate in MySejahtera, granting them the same privileges as those who are fully-vaccinated.

 

Vaccine Exemption Certificate In Malaysia : How To Get One?

First, it must be pointed out that the vaccine exemption certificate will only be issued to those who cannot be vaccinated due to medical issues.

It will not be issued to those who choose not to be vaccinated out of personal conviction, philosophical or religious reasons.

Hence, it requires a pre-vaccination assessment to be conducted by a medical professional at a private hospital or a government clinic / hospital.

Read more : Is COVID-19 Vaccine Useless Against Delta Variant?

Here are the steps you need to take to obtain the vaccine exemption certificate :

  1. Obtain a Pre-Vaccination Assessment Slip from any of these medical professionals :
    a) your treating medical professional at a private hospital,
    b) a family medicine specialist at a government clinic, or
    c) a treating specialist / medical officer at a specialist government hospital
  2. Submit the Pre-Vaccination Assessment Slip to the nearest District Health Office (PKD).
  3. Your application will be processed within 7 days.

You can use this Malaysia Ministry of Health (KKM) directory to locate the nearest District Health Office (PKD).

Once it’s been verified that you have an absolute contraindication to any of the approved COVID-19 vaccine, you will receive the COVID-19 vaccine exemption digital certificate in MySejahtera.

This will grant you the same privileges as those who are fully-vaccinated.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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2 Ways To Get MySejahtera Certificate For Overseas Vaccine!

Here are TWO WAYS to apply for a MySejahtera digital vaccination certificate if you received your COVID-19 vaccine overseas!

 

MySejahtera Digital Vaccination Certificate For Overseas Vaccine?

Everyone who gets vaccinated in Malaysia receives a MySejahtera digital COVID-19 vaccination certificate, as well as a physical vaccination card.

They are both accepted as proof of your vaccination, but the digital COVID-19 vaccination certificate is definitely much more convenient to use.

You can still use your physical vaccination card, but you will still need to show your MySejahtera profile for them to verify your identity. So it’s not as convenient.

 

2 Ways To Get MySejahtera Certificate For Overseas Vaccine!

If you received your COVID-19 vaccine overseas, you are in a pickle because you will not have this MySejahtera digital vaccination certificate.

Neither can you use your overseas physical vaccine card, as it is not recognised in Malaysia.

Fortunately, there are TWO (2) ways to get your overseas COVID-19 vaccine recognised, and obtain the MySejahtera digital vaccination certificate!

Option 1 : Walk Into Nearest District Health Office

On 5 September 2021, JKJAV – the Special Committee on COVID-19 Vaccine Supply – announced how those who were vaccinated overseas can get their digital COVID-19 vaccination certificate :

  1. Go to the nearest District Health Office (PKD).
  2. Submit evidence that you have been fully vaccinated overseas to the PKD officials.
    This can either be a physical vaccination card, or the digital vaccination certificate issued by the particular country.
  3. PKD officials will verify and send the information on your overseas vaccination to MySejahtera through the State Health Department.
  4. You will receive your digital COVID-19 vaccination certificate in MySejahtera.

You can use this Malaysia Ministry of Health (KKM) directory to locate the nearest District Health Office (PKD).

Option 2 : Submit Through MySejahtera

On 4 October 2021, JKJAV introduced a more convenient option – registering your overseas vaccine details through the MySejahtera app or website.

  1. Open the MySejahtera app, and click Close on the default check-in page.
    Alternatively, open the MySejahtera Helpdesk on your web browser, and go to Step 3.
  2. Tap on the MySejahtera Helpdesk option in the main screen.
  3. Tap option N – I have received my vaccination overseas and would like to obtain my digital vaccination certificate in MySejahtera.
  4. Key in your telephone number and email address.
  5. Select whether you had the first dose only, the second dose only, or both doses.
  6. You will be asked to fill in your vaccination details.
  7. Finally, you will need to ppload a picture of your foreign vaccination card or document.

Once verified, your overseas vaccine details will be submitted to the MySejahtera team, and you will be issued a digital COVID-19 vaccination certificate.

If you need a step-by-step guide with pictures, please see our guide, How To Register Overseas Vaccination In MySejahtera!

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Verified : KKM + MySejahtera SMS Messages Are Legit!

Are scammers sending fake SMS messages from KKM and MySejahtera to scam you out of your money?

Take a look at the viral post, and find out what the FACTS really are!

 

Claim : KKM + MySejahtera SMS Messages Are Fake!

People have been sharing a screenshot of two SMS messages from KKM (Malaysia Ministry of Health) and MySejahtera, claiming that they are scam messages.

RM0 MySejahtera: You are COVID-19 positive. Kindly refresh your MySejahtera Profile and click to declare your close contact: https://bit.ly/3jNvOqL

RM0 KKM Anda adlh COVID19 positif & masih belum menjawab status kesihatan hari ini. Segera lengkapkan H.A.T. di MySejahtera. Rujuk https://bit.ly/2VMaWrC

This is a scam. If receive don’t click. Please inform all ur family members and friends ….NETIZEN WATCHDOG

Many also include a link to the Kuan Evening Edition video to prove that these messages are indeed fake messages used by scammers in “phishing attacks”.

 

Truth : KKM + MySejahtera SMS Messages Are Legit!

The SMS messages in the screenshot are legit, and came from KKM and MySejahtera.

The truth is that viral message is FAKE NEWS, and here are the facts…

Fact #1 : The MySejahtera SMS Message Is Legitimate

The MySejahtera SMS message in English is legitimate. It warns you that you have tested positive for COVID-19.

You are therefore required to declare your close contacts in the MySejahtera app or website.

The link – https://bit.ly/3jNvOqL – leads to the Close Contact reporting page in the MySejahtera website (https://mysejahtera.malaysia.gov.my/help/closecontact/).

Fact #2 : The KKM Telephone Number Is Genuine

On 24 September 2021, KKM confirmed that the 03-2703-3000 telephone number is genuine.

The Malaysia Ministry of Health uses that telephone number to call those identified as COVID-19 positive to fill up their Home Assessment Tool (HAT) in the MySejahtera app.

Fact #3 : The KKM SMS Message Is Legitimate

The KKM SMS message in Bahasa Malaysia is also legitimate.

It is a reminder that you did not fill in your Home Assessment Tool (HAT) in the MySejahtera app today.

Those who are under home quarantine must complete that home assessment test every day.

The Ministry of Health may issue a compound if you fail to perform the home assessment test, as required.

The link in the SMS – https://bit.ly/2VMaWrC – actually leads to a PDF infographic on the Home Assessment Tool (HAT) – https://www.infosihat.gov.my/images/media_sihat/poster/pdf/DiManakahHAT.pdf

The infographic explains who needs to perform self-monitoring using the HAT feature, and how to do it in the MySejahtera app.

Now that you know the truth, please SHARE this fact check, so your family and friends won’t be fooled by the fake news!

It is critical that everyone understands that these alerts are genuine, and take them seriously!

 

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New In MySejahtera : Risk Level, Vax Status + Check-Out!

MySejahtera just introduced a more prominent display of your COVID-19 risk level and vaccination status, as well as a new Check-out button!

 

New In MySejahtera : Risk Level + Vaccination Status Display

Now that a majority of Malaysians have been vaccinated – 60% of all adult citizens as of 2 September 2021 – the government believes it is time to learn to live with COVID-19.

To that end, the MySejahtera team will be pushing out a new built (version) that will make the display of your COVID-19 Risk Level and Vaccination Status more prominent.

Both are currently “hidden” in your MySejahtera profile, and the update will bring them to the forefront, to make it easier for you to display them.

 

New In MySejahtera : Check-Out Button

One design flaw of the original MySejahtera contact tracing feature is that it only logged when you check INTO a location. There was never an option to check OUT of a location.

Belatedly, the MySejahtera team will be adding a check-out button. You just need to tap Check-out whenever you leave the premise – there is no need to scan any QR code.

With this feature, you will be able to let contact tracers know exactly how long you were within a certain premise.

Without knowing exactly how long you were in a certain premise, contact tracers will not be able to determine if you are truly at risk of being a close contact of a COVID-19 infected person.

For example, if you pop into Village Grocer for 15 minutes and a COVID-19 positive person came to shop an hour later, contact tracers will not know if you are at risk if they do not know when you left the store.

This will inevitably lead to a large number of people wrongly identified as close contacts, when they were never at risk at all.

This new check-out feature will be critical in reducing the number of false close contacts who will be required to home quarantine.

 

When Will These New MySejahtera Features Be Available?

These new features will be available in MySejahtera 1.0.45, with these changes :

  • Enhancements to check-in page to display vaccination status
  • New Check-out feature
  • Minor bug fixes

It was made available in the Apple App Store for iPhone users on 2 September, but only appeared in the Google Play Store for Android users on 5 September 2021.

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Missing COVID-19 Status In MySejahtera? Here’s Why!

Did the COVID-19 Status option in your MySejahtera app suddenly disappear?

Find out what’s going on, and how to get it back again!

 

Missing COVID-19 Status In MySejahtera?

The MySejahtera app can be quite buggy, and people have noticed how sometimes the COVID-19 status option can mysteriously DISAPPEAR!

On the left is what you should see – COVID-19 Status is the first option available in MySejahtera.

On the right is what some people are getting – the option is missing!

They have tried checking in the More section, updating MySejahtera, flushing the app cache, and even reinstalling it.

But nothing worked – COVID-19 Status is confirmed missing in MySejahtera. So what’s going on???

 

Here’s Why COVID-19 Status Goes Missing In MySejahtera!

Now, MySejahtera has its share of bugs, but the missing COVID-19 Status option appears to be INTENTIONAL.

This status update feature is meant for a Low Risk person to alert the Malaysia Ministry of Health to any change to their risk status :

  • Started exhibiting COVID-19 symptoms?
  • Travelled overseas?
  • Had contact with a positive COVID-19 patient?
  • Attended any mass gathering in the past 14 days?

To avoid misuse, MySejahtera appears to have designed to automatically REMOVE the status update option for people who are NO LONGER Low Risk.

  • Casual Contact
  • Close Contact
  • Person Under Surveillance (PUS)
  • Suspected Case
  • Confirmed Case

 

How To Get Back Missing COVID-19 Status In MySejahtera?

You don’t have to do anything.

Once your COVID-19 status has officially returned to Low Risk, the feature will automatically reappear in your MySejahtera app.

You should note that you do NOT need to keep updating your COVID-19 Status in MySejahtera.

The Malaysia Ministry of Health just issued a clarification of their own, to avoid any further misunderstandings.

You are only required to update your COVID-19 status in MySejahtera in these cases :

  1. You have symptoms like fever, cough, headache, sore throat, breathing difficulty, loss of smell, loss of taste, or
  2. You have recent history of travelling overseas, or
  3. You have close contact with COVID-19 positive cases, or
  4. You attended any event, or been to areas associated with a known COVID-19 cluster.

Based on the questions asked, you should also update your status if you are a MOH COVID-19 volunteer in the last 14 days.

Otherwise, you are NOT REQUIRED to update your status in MySejahtera. You will certainly NOT BE FINED if you don’t do it.

Now that you know what’s going on, please SHARE this article with your family and friends too!

Read more : When + How To Update COVID-19 Status In MySejahtera!

 

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Use Digital Consent Form In MySejahtera!

MySejahtera has a new Digital Consent Form feature for the COVID-19 vaccine!

Find out what this new feature is all about, and how to use it!

 

MySejahtera Launches Digital Consent Form For Vaccination!

MySejahtera has finally introduced a Digital Consent Form!

This new feature allows you to read through the form and consent to COVID-19 vaccination, before you even head to the vaccination centre!

This feature also shortens the amount of time you spend at the vaccination centre, by removing the need to read and sign the consent form there.

 

How To Use Digital Consent Form In MySejahtera!

The Digital Consent Form for COVID-19 vaccination is available with MySejahtera version 1.0.40 onwards.

There are a couple of things to note about this new feature :

  1. It only applies to those who have NOT received their first vaccine dose, and therefore, have NOT signed a physical consent form.
  2. If you have already received your first vaccine dose, or signed a physical consent form, you do NOT need to use this digital form.
  3. You need to read and fill up the Digital Consent Form BEFORE heading to the vaccination centre.

Follow these steps to use the Digital Consent Form feature in MySejahtera :

  1. Make sure you have already installed MySejahtera 1.0.40 or later.
  2. Open MySejahtera and tap Close on the default Check-in screen.
  3. Tap on the COVID-19 Vaccination option.

  1. You will see a list of Vaccination registrations (including Vaccine Dependents, if you have any).
  2. Select the Vaccination registration you need.
  3. Scroll to the 1st Dose appointment section, and you should see the option to :
    Click here to confirm your digital consent, or
    Click here to confirm your dependent’s digital consent (for your Vaccine Dependents)

  1. You will see a list of Vaccination registrations (including Vaccine Dependents, if you have any).
  2. Read through the form, and tick any necessary checkboxes for your health history.
  3. Once you are satisfied, tick “With this, I agree to receive the COVID-19 vaccine” option and tap Submit.

That’s it! Your vaccine appointment will be updated to show that you digitally consented to the vaccine.

Once this is done, the process for your vaccine appointment will shorter and smoother.

You won’t even need to bring a pen and something stiff to write on!

So please try to use this Digital Consent Form feature in MySejahtera, and tell your friends about it!

 

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Support my work through a bank transfer /  PayPal / credit card!

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Change Your MySJ ID In MySejahtera!

Find out how to change your MySJ ID in MySejahtera, if you have a new mobile number or email address!

 

Why Change Your MySJ ID In MySejahtera?

When you sign up for a MySejahtera account, you will be asked to use either your mobile number or email address.

That mobile number or email address becomes your MySJ ID.

If you are switching to a new mobile number or a new email address, you will need to quickly change your MySJ ID.

Otherwise, you may lose access to your MySejahtera account, as all OTP codes will continue to be issued to the old mobile number or email address!

Let us show you how to use that new feature to change your MySJ ID using MySejahtera!

 

How To Change Your MySJ ID In MySejahtera : Video Guide

On 8 July 2021, MySejahtera was updated to version 1.0.38, which lets you change your MySJ ID!

Before you proceed, please make sure you do this first :

  1. If you are switching to a new mobile number, please make sure the new SIM card is inserted and activated.
  2. Please make sure you update to MySejahtera 1.0.38 or later before you proceed.

If you need a step-by-step, pictorial guide, please scroll down to the next section.

 

How To Change Your MySJ ID In MySejahtera : Step-by-Step Guide

For those who prefer a step-by-step guide with pictures, here is our guide on how to change your MySJ ID in MySejahtera.

Before you proceed, please make sure you do this first :

  1. If you are switching to a new mobile number, please make sure the new SIM card is inserted and activated.
  2. Please make sure you update to MySejahtera 1.0.38 or later before you proceed.
  1. Open MySejahtera.
  2. Tap on the Close button on the upper right corner of the default Check-in screen.
  3. Tap on Profile at the lower right corner.

  1. Tap on the menu (☰) at the top right corner of your Profile page.

  1. Tap on the Change MySJ ID option in your Profile Settings.If it’s missing, check to make sure you updated to version 1.0.38 or later.

  1. Key in your new mobile number or new email address twice.
    Use the link at the bottom of the screen to switch between the mobile number or email address options.
  2. Tap Confirm.

  1. MySejahtera will send an OTP (One-Time Password) to your new mobile number or email address to authenticate it.
  2. Key in the OTP sent to your new mobile number / email address to verify your new MySJ ID.
  3. Log out of MySejahtera, if it doesn’t automatically do it for you.
  4. Log into MySejahtera using your new MySJ ID and your previous password (which does not change just because you change your MySJ ID).

That’s it! You have successfully changed your MySJ ID to your new mobile number or new email address!

Don’t forget to SHARE this guide with your family and friends, so they know what to do as well!

 

Please Support My Work!

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PDRM : 50% Discount On Traffic Offences For 1 Month!

PDRM is offering up to 50% discount on traffic offences for 1 month! Here is what you need to know!

 

PDRM : 50% Discount On Traffic Offences For 1 Month!

On 17 June 2021, the Royal Malaysia Police (PDRM) announced that they will offer 50% discount on traffic offences from 18 June until 18 July 2021.

The discounts will also apply to fines in the black list category, but will NOT include

  • summonses under court review,
  • major offences committed in 2021,
  • offences involving heavy vehicles, or
  • offences exhaust modification.

 

How To Get 50% Discount On Traffic Offences

The 50% discount on traffic offences is only valid for ONLINE PAYMENT.

In fact, PDRM announced that they will close all payment counters in police district and contingent headquarters, to prevent people queuing up and creating new COVID-19 clusters.

To get the 50% discount, you will need to use one of these options :

  1. MyBayar Saman online : https://mybayar.rmp.gov.my/
  2. Google Play Store
  3. Apple App Store
  4. HUAWEI App Gallery

PDRM also shared that MyBayar Saman has been upgraded to allow companies and business entities to register as a user, and make payments.

 

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When + How To Update COVID-19 Status In MySejahtera!

Find out WHEN and HOW to update your COVID-19 status in MySejahtera!

 

COVID-19 Status In MySejahtera : Is There A Need To Update?

For over a week now, people have been sharing FAKE NEWS about the requirement to update your COVID-19 status.

Then there was the big hoohah by the police who issued a RM 2K fine to factory workers who did not update their COVID-19 status in MySejahtera on a daily basis!

That was “clarified” the next day by the National Security Council (MKN) to be a mistake, with the fines to be dismissed.

 

COVID-19 Status In MySejahtera : When To Update?

So when exactly are you need to update your COVID-19 status in MySejahtera?

The Malaysia Ministry of Health just issued a clarification of their own, to avoid any further misunderstandings.

You are only required to update your COVID-19 status in MySejahtera in these cases :

  1. You have symptoms like fever, cough, headache, sore throat, breathing difficulty, loss of smell, loss of taste, or
  2. You have recent history of travelling overseas, or
  3. You have close contact with COVID-19 positive cases, or
  4. You attended any event, or been to areas associated with a known COVID-19 cluster.

Based on the questions asked, you should also update your COVID-19 status if you are a MOH COVID-19 volunteer in the last 14 days.

Otherwise, you are NOT REQUIRED to update your COVID-19 status in MySejahtera.

You will certainly NOT BE FINED if you don’t do it.

 

How To Update COVID-19 Status In MySejahtera?

While it is not mandatory for the public to update the COVID-19 status in MySejahtera, it is still a good practice to take the survey once in a while.

This video, which was shared on social media, shows you how to update your COVID-19 status in MySejahtera.

For those who prefer a step-by-step guide with pictures, here is how you update your COVID-19 status in MySejahtera!

  1. Open MySejahtera.
  2. Tap Close in the default Check-in screen.
  3. Tap on COVID-19 Status.

  1. Click Start to begin the MySejahtera COVID-19 survey.
  2. Answer the six survey questions and tap Submit.

That’s it! You have successfully updated your COVID-19 status in MySejahtera.

If you go to your profile, you will see that the date has changed.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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RM2K Fine For Not Updating MySejahtera Status Every Day?

Is it true that you must update your MySejahtera status every day, or you could face a RM2,000 fine?

Find out what this new viral claim is all about, and what the FACTS really are!

Updated @ 2021-06-07 : Added update on the police being asked to cancel the fine.

Originally posted @ 2021-06-06

 

Claim : RM2K Fine For Not Updating MySejahtera Status Every Day!

For several days now, people were sharing a WhatsApp message about updating MySejahtera every alternate day to avoid a RM1,000 fine.

Dear all, you must refresh n update ur Mysejahtera every alternate day. If your profile showing last updates in Mar or Apr, you will kena saman RM1k. Yesterday Seapark market many policemen were checking everybody app and next week no more warning, straight 1k compound. Today groceries at Tesco, same thing. One lady check everybody app before allowing us to go in.

How to check:
tap at bottom right space bar, Your Profile,
You should see
As of 31st May 2021.

If it is not up-to-date,
Go to MySejahtera home.
Select Covid-19 status.
Answer the 6 questions. again, then submit.
Check again your profile.

Please make sure your my sejahtera is up to date.

Now, they are sharing a video of a police press conference, with a new warning – update MySejahtera every day, or face a RM2,000 fine!

Must update/ refresh your MySejahtera daily… if you go out. 🌿 Otherwise compound RM2000.

 

NO FINE For Not Updating MySejahtera COVID-19 Status!

All those warnings about updating your COVID-19 status on MySejahtera are FALSE.

You won’t get fined for not updating your MySejahtera status. There is no such requirement even in the latest MCO 3.0 full lockdown SOP.

Here are the facts…

Fact #1 : Not Mandatory To Update Your COVID-19 Status

The date in your profile merely states when you last took the COVID-19 Status survey.

It is good practice to update your COVID-19 status, but it is currently NOT MANDATORY.

Therefore, you do not need to fear getting a fine merely because you forgot to redo the COVID-19 status survey.

Fact #2 : SOP Does Not Require Daily COVID-19 Status Update!

The police press conference is genuine, but was misinterpreted. The 29 people who were fined RM 2,000 were all employees of a factory in Manjung, Perak.

According to the police, it is mandatory for factory employees to take the COVID-19 status survey in MySejahtera on a daily basis.

When the Manjung police went to inspect a factory in the Kampong Aceh Industrial Zone in Sitiawan, they found that 29 workers did not update their COVID-19 status in MySejahtera.

In their Facebook page, the Manjung police clarified that the workers were fined under the Manufacturing SOP, not the General (COVID-19) SOP which applies to the public.

However, the 31 May 2021 Manufacturing SOP only required daily COVID-19 status updates for workers who were found to be COVID-19 positive, or close contacts.

In both cases, the workers are supposed to be quarantined, so there is no question of them working, much less updating their MySejahtera COVID-19 status daily to check-in at the factory!

Fact #3 : MKN Confirmed This As False

A day after the fine was issued, the National Security Council (MKN) clarified that there is NO SUCH REQUIREMENT in the SOP.

The Director General of MKN also “advised” the Manjung Police to “take appropriate action and request that the District Health Office cancel the fine”.

Recommended : No Need To Update MySejahtera Daily, Fines Cancelled!

Fact #4 : COVID-19 Status Can Restrict Your Movements

Your COVID-19 status is important, because it may restrict you from entering public places like malls and even vaccination centres, as the graphic below shows.

However, it is not reliant on your input. Even if you do not update your COVID-19 status by taking the MySejahtera survey, your COVID-19 status may change because of contact tracing by the Ministry of Health.

If you happen to come into close contact with any COVID-19 positive person, your COVID-19 status in MySejahtera will change to reflect that, and you will be barred from entering public places.

That is why it is currently mandatory for public places like malls and vaccination centres to check your COVID-19 status before letting you in.

Recommended : MCO 3.0 Total Lockdown SOP : 3 June 2021 Update!

 

How To Update MySejahtera COVID-19 Status?

While it is not mandatory for the public to update the COVID-19 status in MySejahtera, it is still a good practice to take the survey once in a while.

This video, which was shared on social media, shows you how to update your COVID-19 status in MySejahtera.

For those who prefer a step-by-step guide with pictures, here is how you update your COVID-19 status in MySejahtera!

  1. Open MySejahtera.
  2. Tap Close in the default Check-in screen.
  3. Tap on COVID-19 Status.

  1. Click Start to begin the MySejahtera COVID-19 survey.
  2. Answer the six survey questions and tap Submit.

That’s it! You have successfully updated your COVID-19 status in MySejahtera.

If you go to your profile, you will see that the date has changed.

 

Help Support My Work!

If you would like to support my work, you can do so via bank transfer /  PayPal / credit card.

Name : Adrian Wong

Credit Card / Paypal : https://paypal.me/techarp
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)

Thank you in advanced! ❤️

 

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MySejahtera : How To Change / Cancel Vaccine Appointment?

JKJAV just announced that you can now check, change or cancel your COVID-19 vaccine appointment!

Find out how to check, change or cancel your vaccine appointment in the MySejahtera app and website!

 

MySejahtera : Why Change / Cancel Vaccine Appointment?

With new COVID-19 cases at an all-time highs, many people are anxiously awaiting their COVID-19 vaccine appointments.

But sometimes, people have no choice but to cancel or change their appointment dates for reasons like :

Whatever your reasons may be, you now have the ability to check, change or cancel your COVID-19 vaccine appointments through MySejahtera.

 

MySejahtera : Two Ways To Check, Change, Cancel Vaccine Appointment

There are two ways to check, change or cancel your COVID-19 vaccine appointment.

Option A : MySejahtera Website

  1. Go to the MySejahtera website – English | BM.
  2. Click on the Contact Us option – English | BM.
  3. Click Start > A. Vaccination Appointment
    Or use these direct links – English | BM.
  4. You will see three Vaccination Appointment options.

Option B : MySejahtera App

  1. Open the MySejahtera app.
  2. Tap Close on the default Check-in screen.
  3. Tap Helpdesk in the MySejahtera main screen.
  4. Select Start.

  1. Select A. Vaccination Appointment.
  2. You will see three Vaccination Appointment options.

 

MySejahtera : How To Change / Cancel Vaccine Appointment?

Once you get to the three Vaccination Appointment options, this is what they do :

Option A : Check AstraZeneca Vaccine Appointment

If you select option A. I have not received a date despite getting a “Thank You” display after submitting the appointment slot booking for AstraZeneca registration, you will receive this notice :

I have not received a date despite getting a “Thank You” display after completing the appointment slot reservation

Incorrect Identity Card (IC) or passport number entered in MySejahtera is one of the main reasons you still do not receive the date of the appointment even though you have received a “Thank You” display after booking.

To check your IC/passport information on MySejahtera, please:

  1. Go to the MySejahtera homepage
  2. Click on the ‘COVID-19 Vaccination’ icon on the main page
  3. Select ‘Vaccine for [your name]”

If your ID or passport details need to be updated, please:

  • Log in to your MySejahtera account
  • Click on the “MySejahtera” icon
  • Click on the “HELPDESK” icon
  • Click on “START”
  • Click on option C ‘I want to update my Name, IC / Passport, User ID or delete my account’
  • Click on option A “I want to update my name & IC / Passport number”
  • Enter your USER ID details and click “NEXT”
  • Enter your USER ID & EMAIL and confirm EMAIL and click “SEND”
  • Go back to the MySejahtera homepage and repeat steps 1, 2 and 3 above.
  • Edit your personal information within 24 hours.

Note

For incorrect ID/passport entered in the booking system at www.vaksincovid.gov.my during AstraZeneca registration, you can contact the National COVID-19 Vaccination Registration Line @ 1800-888-828 for updates.

If you select No, it doesn’t work, you will be asked to submit your MySejahtera user ID (MySJ ID) and your MyKad or passport number.

In the following page, you will be asked to submit your mobile number and an email address for them to write back to you on what to do next.

Option B : Cancel AstraZeneca Vaccine Appointment

AstraZeneca vaccine appointments cannot be changed, because you have the option to select the date and place.

If you cannot make it for your AstraZeneca vaccine appointment, you can select B. How to cancel my AstraZeneca appointment, which will display these two options :

You are encouraged to attend the appointment that has been given to you. However, if you:

  1. CANNOT ATTEND your appointment, please answer ‘NO’ in the appointment confirmation on your MySejahtera. Your name will go back to the list of vaccine recipients under the National COVID-19 Immunization Program.
  2. WANT TO CANCEL the ‘YES’ confirmation for an appointment that has been made previously, please fill in the details below.
    – MySJ User ID
    – IC / Passport

Option C : Cancel / Change PICK Vaccine Appointment

The final option lets you cancel or change the vaccine appointment for the main COVID-19 vaccination programme (PICK).

When you select C. I have already confirmed my appointment but would like to cancel and change my appointment date in PICK programme, you will be asked to select one of these reason :

A. Not feeling well
B. Decided not to take vaccine
C. Have other things to do
D. Transportation Issue
E. The allocated facility is too far away
F. Others

You will be asked to submit your MySejahtera user ID (MySJ ID) and your MyKad or passport number.

Then you will need to check your MySejahtera after 7 days for a new vaccination appointment date.

 

Help Support My Work!

If you would like to support my work, you can do so via bank transfer /  PayPal / credit card.

Name : Adrian Wong

Credit Card / Paypal : https://paypal.me/techarp
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New MySejahtera Vaccine Appointment Feature For Seniors?

Is it true that MySejahtera has a new vaccine appointment feature for senior citizens of 60 years and above?

Find out what is this new MySejahtera feature that is going viral on social media, and what the FACTS really are!

 

New MySejahtera Vaccine Appointment Feature For Seniors?

People are posting and sharing messages about a new MySejahtera feature that lets senior citizens of 60 years and above request for COVID-19 vaccine appointments.

Here are two examples of those viral messages :

For those above 60,who still do not have an appointment for your vaccination,you can go to MySejahtera Helpdesk,and press B👆🏻

For all those who are yet to get your vaccination appointment.

FYI
For those above 60 yrs and have yet to get vaccination date, you can do the following:-
1. open mysejahtera
2. click on help desk
3. Start
4. Select option B
5. You will be given an appointment.

It’s for 60yrs n above.

 

Not A New MySejahtera Vaccine Appointment Feature For Seniors…

The viral messages are not exactly correct.

This is NOT a new MySejahtera feature lets senior citizens request for, and receive, a COVID-19 vaccine appointment.

This is really a Helpdesk alternative to the JKJAV hotline for people who have already registered for their COVID-19 vaccination.

This is similar to the new Helpdesk features that allow people to check, change or cancel their vaccine appointments online, instead of through the JKJAV hotline.

Here are the facts…

Fact #1 : It Is Not A New MySejahtera App Feature

The viral messages ask us to open the MySejahtera app and tap on Helpdesk to get to the new vaccine appointment feature.

The truth is tapping on the Helpdesk option in the MySejahtera app merely opens up a web browser, and redirects you to the online MySejahtera Helpdesk website.

You don’t even need to use the MySejahtera app. You can access the MySejahtera Helpdesk website using any Internet browser via these links – English | Bahasa Melayu.

Fact #2 : It Is Just A New Help Option

The truth is – this is just a new Helpdesk option, to help people check for their COVID-19 vaccine appointments, and for the MySejahtera team identify those who didn’t get their vaccine appointments yet.

If you select B. 60 years old and above but haven’t received my appointment (Phase 2), you will be asked if you have  chronic illness or not.

Whatever option you select, you will be taught how to check for your vaccine appointment in MySejahtera :

  • Click on the COVID-19 Vaccination icon on the MySejahtera main page.
  • Choose the Vaccine for [your name] option to view your appointment details

And if you still do NOT see your vaccine appointment, then you are asked to submit your MySejahtera user ID (MySJ ID) and your MyKad or passport number.

In the next page, you will be asked to submit your mobile number and an email address for them to write back to you on what to do next.

This will allow the MySejahtera team to look into your vaccine appointment, or why your MySejahtera app does not display the vaccine appointments.

It does NOT mean you will be automatically given your COVID-19 vaccine appointments, as the viral messages claim.

Your COVID-19 vaccine appointment will be issued according to these criteria :

  • when you registered for COVID-19 vaccination
  • your age
  • if you have any co-morbidities (chronic illness)
  • your location

Nowhere in this process do you see it being mentioned that this feature allows you to request for a vaccine appointment.

Fact #3 : It Is More Convenient Than Calling Hotline

To be clear, this is a legitimate Helpdesk option to help senior citizens age 60 years and above check for their COVID-19 vaccine appointments.

It is no different than calling the JKJAV hotline at 1800-888-828, to ask why you have not received your vaccine appointment.

Now that this new Helpdesk option has been introduced, you should definitely use it instead of calling the JKJAV hotline, which is always busy and hard to get through.

Fact #4 : This Is Not A Vaccine Registration Feature

This new Helpdesk option helps to identify senior citizens who may not have received their appointments, possibly due to these reasons :

  • not aware of where to look for vaccine appointment details
  • did not even register for COVID-19 vaccination
  • MySejahtera app cache corruption

However, it is not a replacement for the COVID-19 vaccine registration process. You cannot use this “method” to ask for a COVID-19 vaccine appointment if you have not yet registered for it.

Even with the introduction of this new Helpdesk feature, you must still register yourself for COVID-19 vaccination through these five ways :

  1. The MySejahtera app – a future update will introduce a button to register for an appointment.
  2. The Vaksin COVID website.
  3. The telephone hotline : 1800-888-828
  4. Manually at health clinics, hospitals and private clinics
  5. House-to-house registration at targeted rural areas for senior citizens.

Please make sure you register for your free COVID-19 vaccine ASAP!

 

Help Support My Work!

If you would like to support my work, you can do so via bank transfer /  PayPal / credit card.

Name : Adrian Wong

Credit Card / Paypal : https://paypal.me/techarp
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)

Thank you in advanced! ❤️

 

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Failed To Get AstraZeneca 2.0? Check MySejahtera Anyway!

If you failed to get a slot in the AstraZeneca 2.0 vaccine programme, you should still check MySejahtera anyway.

That’s because many people who failed to get a slot just discovered that their application actually succeeded!

 

Failed To Get AstraZeneca 2.0? Check MySejahtera Anyway!

Many people had trouble getting a slot for the AstraZeneca 2.0 vaccine programme when it was opened up to people below 60 years of age.

Not only was it delayed, people soon found that it was impossible to open up the list of available slots, even with a lot of frustrated banging on their keyboards and phone displays!

But today, many of them are reporting that they were issued vaccine appointments in their MySejahtera, even though they thought they failed to get into AstraZeneca 2.0!

Here are three examples sent to us – each one thought they failed in registering for AstraZeneca 2.0, but somehow received their vaccine appointments anyway!

So just keep an eye out on MySejahtera, even if you thought you failed to get a slot in the AstraZeneca 2.0 vaccine programme. It is possible that your application went through, but the system was too jammed to show you the Thank you message.

 

How To Check For AstraZeneca 2.0 Appointment In MySejahtera?

For those who are not sure, here is our step-by-step guide on how to check for AstraZeneca 2.0 appointments in MySejahtera!

  1. Make sure you update to MySejahtera 1.0.28 or later before you proceed.
  2. Open MySejahtera.
  3. Tap on the Close button on the upper right corner of the default Check-in screen.
  4. You should see the MySejahtera main screen, and it should show you a new COVID-19 Vaccination option.

  1. Tap on the COVID-19 Vaccination option and it will show you this information display.
  2. Tap on the first option – Vaccine for [your name here] – to start with the registration process.

  1. You should now see your first dose appointment details – the location, date and time.

 

Prepare For Your AstraZeneca 2.0 Appointments!

Before you go for your AstraZeneca 2.0 vaccination appointment, please make sure you bring :

  • Your MyKad / passport
  • Your smartphone with MySejahtera
  • A pen and something stiff to write on – there are no writing tables there!
  • A face mask to wear!
  • A list of your medications, in case you need to consult the doctor there
  • A bottle of water, in case you need something to drink

You can also read about the AstraZeneca vaccination process at these three vaccination centres :

 

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Get 50% Off PDRM Fines Using MyBayar Saman!

PDRM just launched the MyBayar Saman portal and mobile app, offering 50% off selected traffic fines from now until 11 April 2021!

Find out more about MyBayar Saman, and how to get 50% off your PDRM traffic fines!

 

PDRM Launches MyBayar Saman Portal + Mobile App!

On 25 March 2021, the Inspector-general of Police Tan Sri Abdul Hamid Bador launched the MyBayar Saman portal and mobile app at the PDRM Bukit Aman headquarters.

The PDRM launched MyBayar Saman as an alternative payment option, instead of paying over-the-counter, or using private collecting agents like MyEG.

This would also save the public money as MyBayar Saman is FREE, and does not collect service charges. They can also pay their fines at their convenience, without wasting time queuing to pay.

 

Get 50% Off PDRM Fines Using MyBayar Saman!

PDRM is offering early birds a 50% discount on selected traffic fines on MyBayar Saman, from now until 11 April 2021.

Major traffic offences will NOT receive this 50% discount, and they include :

  • jumping red lights
  • speeding
  • crossing double lines
  • using a mobile phone while driving
  • driving in the emergency lane

 

MyBayar Saman : Frequently Asked Questions

Here is the official MyBayar Saman FAQ.

A. MyBayar Saman FAQ

  1. Who is allowed to register and use the MyBayar portal?
    Individual: Malaysian Citizen and Malaysian Permanent Resident (PTM) aged 18 years and above.
  2. What are the requirements for registering and using the MyBayar portal?
    Individual that are eligible must have a records or transaction within the MyBayar System.
  3. How can new users register on the MyBayar portal?
    New users can access the register button and will be direct to the user registration page to fill out all the required details in the form.
  4. What is the purpose of the user’s identity card number when registering on the MyBayar portal?
    The use of identity card numbers is an initiative towards conducting business online with the guarantee of identity verification and security of user data.
  5. What action should be taken by users who have forgotten the password of the MyBayar portal account?
    Users need to reset the password by accessing the “forgot password?” Button.
  6. After making a payment on the MyBayar portal, how long does it take for the system to update user records?
    The summons record is updated as soon as the user makes the payment.
  7. What if the payment made through the MyBayar portal is not successful?
    If the payment is made on the MyBayar portal is not successful, users need to make a complaint by email to mybayarsaman@rmp.gov.my.
  8. What are the advantages of using the MyBayar portal service other than the payment channel for PDRM summons?
    Users who register and make payments on the MyBayar portal will not be charged any additional fees other than traffic offense summons.
  9. How to ensure a secure online experience when users access to the MyBayar portal?
    Do not share your account password and make sure to log out your MyBayar account after completing make transactions before visiting other websites.
  10. How do I know that my transactions have been successful?
    Once your payment is successful, you can view previous payments in payment history. You can generate and print receipt.

B. General FAQ

  1. What should I do if the traffic offense summons record with the same vehicle registration number but not my vehicle?
    The offender has to go to the traffic branch that issued the summons and subsequently lodge a complaint in the traffic section for denial. Offender need to provide information on the type of vehicle that uses the same registration number. Once the complaint is resolved, offender are advised to check any traffic branch or MyBayar portal whether the summons has been dismissed or not.
  2. What is the effect of leaving the outstanding summons?
    The effect of leaving outstanding summons can result in offenders being blacklisted and issued an arrest warrant thus resulting in users not being allowed to renew road tax and driving licenses. Users will only be removed from the list after clearing all outstanding summonses.

C. FPX FAQ

  1. Can I pay using FPX?
    Yes. You can use FPX as long as you have an active internet banking account with any of the FPX participating banks. No registration is required with FPX.
  2. What is the minimum and maximum transaction limit for FPX?
    For retail/personal banking account, the minimum limit per transaction is RM1.00 and maximum amount is limited up to RM30,000 per transaction.
    *The above limit is subject to your internet banking withdrawal limit with your bank, whichever is lower.
  3. I have made a payment using FPX, how can I know that my payment is successful?
    There are 3 methods in which you will be able to know that your FPX transaction is successful:
    • Online receipt provided by FPX.
    • Email notification sent by FPX system (provided that you have entered your email address during MyBayar
    • Saman user registration).
    • Online receipt provided by your bank.
  4. While making payment using FPX, I have received an error / unsuccessful transaction message. However, the money has been deducted from my bank account. What should I do?
    In the event that your account has been deducted but the transaction was unsuccessful for some reasons, your money will be credited back into your account by your bank. You are advised to contact your bank for the reversal status by providing the FPX Transaction ID or Merchant Order No. as a reference. You may also provide the screen shot of your payment on your mobile phone that displays the FPX Transaction ID or Merchant Order No. as a proof to facilitate the bank.
  5. PDRM claims it has not received my summon compound payment although the FPX Transaction status is successful. What should I do?
    FPX transaction status is final and the bank is obligated to update your payment in a timely manner. In this case, you should contact PDRM via mybayarsaman@rmp.gov.my e-mail to verify the status of your summon compound payment. You can provide the necessary details such as the online receipt issued by FPX/PDRM or the email notification received from FPX that contain the following details:
    • FPX Transaction ID.
    • Merchant Order No.
    • Payment amount.
    • Date and time of the payment.
  6. Can I cancel a successful FPX transaction?
    No. It is not possible to cancel a successful FPX transaction via MyBayar Saman system. However, you may request PDRM for such cancelation, subject to PDRM policy.
  7. How do I get confirmation of my compound payment with FPX?
    For the purpose of verification and further clarification of inquiries related to FPX, please contact your bank that has completed the payment of your summons compound.
  8. Is my transaction via FPX really secure?
    FPX uses high standards of authentication and certification to ensure all transactions are secure.
  9. What is availability of FPX services?
    Currently FPX service is available 24 hours daily at most of the FPX participating banks.
    *Depending on the participating banks’ internet banking service availability.
  10. Is FPX service meant for individual payment only?
    No. FPX service can support both payments by individual and corporation depending on the model subscribed by your merchant. Payment made by individual is known as Business to Consumer (B2C) model, while payment made by corporation is known as Business to Business (B2B) model.
  11. If I have a problem related to summon compound payment with PDRM, who can i contact?
    You can send your inquiry to email address mybayarsaman@rmp.gov.my, local call center 603-22663346/47 and by mail addressed to Cawangan Pengurusan Saman, Jabatan Siasatan dan Penguatkuasaan Trafik, Ibu Pejabat Polis Diraja Malaysia, Bukit Aman, 50560, Kuala Lumpur.
[/su_note]

D. Card FAQ

  1. Can I pay for the summons online using card?
    Yes, you can make payment for the summons online using a valid debit card, credit card and prepaid card.
  2. How do I ensure that the payment transaction was successful?
    There are 3 (three) methods to check if the payment transaction was successful:
    • Transaction notification from your card issuing bank sent via short message service (SMS), email or mobile application push notification.
    • Payment receipt (online) from MyBayar Saman portal / mobile application.
    • Transaction authorisation/approval code from the card payment portal.
  3. Do I need to inform PDRM or the bank after I have successfully made payment via the MyBayar Saman portal/application?
    You do not need to contact PDRM or the bank as the payment information will be updated automatically.
  4. What types of cards are accepted for payment through MyBayar Saman portal/application?
    You can make payment with a Mastercard or Visa debit card, credit card or prepaid card.
  5. What should I do if the transaction was unsuccessful but my account balance was deducted or my credit card has been charged?
    You are advised to contact your card issuing bank to check on the payment status and inform the bank for their further action.
  6. Why am I still unable to make payment despite having tried several times?
    You are advised to contact your card issuing bank to check the status of your card/account. Common reasons for declined transactions are:
    • Insufficient balance in the savings/current account linked to the debit card or insufficient usage limit on your credit card account.
    • Your payment amount exceeds the daily spending limit set on your card.
    • The ‘card not present’ (cardless) usage function for the card has not been activated.
  7. What should I do if PDRM informs me of unpaid/unsettled summons even though the transaction status was successful?
    You may contact PDRM via email mybayarsaman@rmp.gov to confirm the summons payment by providing the required information such as the receipt issued via the MyBayar Saman portal/application.
  8. Can I request to cancel a successful debit card or credit card transaction?
    Any cancellation application must be directed to PDRM; please refer to the terms and conditions of the MyBayar Saman portal/application.
  9. Is it safe to enter my debit card or credit card information on MyBayar Saman portal/application?
    Your card information is safe as MyBayar Saman portal/application is 3-D Secure (3-domain secure) and every transaction performed requires transaction authentication by entering the “One Time Password” (“OTP”) sent to a mobile phone number or mobile application that you had registered with your card issuing bank.
  10. Who should I contact if I have a problem with a PDRM summons payment?
    For any enquiries, please email to mybayarsaman@rmp.gov.my, call the ‘Pusat Panggilan Setempat (Call Centre)’ at 603-22663346/47 or via letter to ‘Pusat Panggilan Setempat, Cawangan Pengurusan Saman, Jabatan Siasatan dan Penguatkuasaan Trafik, Ibu Pejabat Polis Diraja Malaysia, Bukit Aman 50560 Kuala Lumpur’.
[/su_note]

 

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How To Register Your Maid For COVID-19 Vaccine!

You can now register your maid / domestic helper for the free COVID-19 vaccine programme in Malaysia!

Find out how to register your maid / domestic helper for the free COVID-19 vaccine on MySejahtera!

 

You Can Now Register Your Maid For FREE COVID-19 Vaccine!

On 11 February 2021, the Malaysian government announced that the COVID-19 vaccine will be offered for FREE to all foreign residents in Malaysia.

This includes maids, domestic helpers, blue collar and white collar workers and even their spouses.

On 24 March 2021, the Malaysia Science, Technology and Innovation Minister, Khairy Jamaluddin, confirmed that you can start registering your maid as a dependent in MySejahtera :

 

How To Register Your Maid For COVID-19 Vaccine!

Your maid is considered as a dependent, for the purpose of registering for the COVID-19 vaccine.

Here is our video guide on how to register for COVID-19 vaccination for your dependents using MySejahtera.

It’s the same process, whether you are using an Apple iPhone, or an Android smartphone.

Don’t worry about making mistakes. You can redo the registration, to correct for mistakes.

For those who prefer pictures and text, here is our step-by-step pictorial guide :

  1. Make sure you update to MySejahtera 1.0.30 or later before you proceed.
  2. Open MySejahtera.
  3. Tap on the Close button on the upper right corner of the default Check-in screen.
  4. You should see the MySejahtera main screen, and it should show you a new COVID-19 Vaccination option.

  1. Tap on the COVID-19 Vaccination option and it will show you this information display.
  2. Tap on the second option – Add Vaccine Dependent.

  1. You will be shown a screen with your registered dependents.
  2. If you did not add any dependents yet, you can do so by tapping on the Add Vaccination Dependent option at the bottom.
    Otherwise, skip to Step 12.

  1. Key in your maid’s details – Full name, Relationship with you, NRIC / Passport number, Age, Gender, Current Address and Post Code, and State.
  2. Check the details and tap Save when you are done.

  1. Your newly-added dependent will now appear in the list of dependents.

  1. Tap on the Add as vaccine dependent option of the dependent you wish to register.
  2. You will be asked to confirm that you have the authority to manage the vaccination process for your maid.
    You are also asked to note that once this maid is registered to your MySejahtera account, she cannot be registered for the COVID-19 vaccine programme with a different MySejahtera account.
  3. Tap on Yes, Proceed to proceed with the registration.

  1. You will be asked to verify your maid’s name and Passport number; as well as confirm that she is over 18 years old.
    Technically, it should state 18 years old and older, because the COVID-19 vaccine programme is open to those who are 18 years of age too.
  2. If you notice any mistake, tap Edit to change the name and IC / Passport number.
  3. Otherwise, tap the I confirm that my dependent is over 18 years old check box, and tap Submit.

  1. You will be asked to answer four simple questions, to determine whether she should be classed under Phase 2 or Phase 3 of the COVID-19 Vaccination Program, as well as your location.
  2. The address search option may not work. If that happens, tap on the Location finder to let MySejahtera use your GPS location.

  1. Please BE HONEST in this assessment. It will, after all, be verified by the Ministry of Health.When it comes to Question no. 2 – Do you have any comorbities? – that refers to any medical condition you have that may put you at greater risk of dying from COVID-19.For your reference, this includes :
    • Diabetes mellitus
    • Hypertension (high blood pressure)
    • Heart disease
    • Asthma
    • Cancer
    • Chronic lung disease
    • Kidney disease
    • Liver disease
    • Stroke
    • Low Immunity (Immunocompromised)
    • Obesity
    • Others

  1. Once you are done, tap Submit, and your dependent will have a green checkmark next to it.
  2. If you made any mistake, you can tap on Remove vaccine dependent, and begin the process all over again, from Step 12.

Then all you have to do is wait for the Malaysia Ministry of Health to contact you when it is your maid’s turn to be vaccinated against COVID-19!

 

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How To Register For COVID-19 Vaccination On MySejahtera!

You can now register for COVID-19 vaccination on MySejahtera, and here is our guide on how to do just that!

Updated @ 2021-03-22 : Added a new video, and instructions on registering your dependents. Updated various parts of the article.

Updated @ 2021-03-03 : Added instructions on how to confirm that your registration was successful.
Updated @ 2021-02-25 : Updated the video and guide with registration confirmation screen.
Updated @ 2021-02-24 : Added a video guide, as well as more details
Originally posted @ 2021-02-23

 

Option To Register For COVID-19 Vaccination Now On MySejahtera!

On 22 February 2021, the Malaysia Ministry of Health released MySejahtera 1.0.28 for iOS and Android devices, which adds the option to register for COVID-19 vaccination.

The COVID-19 Vaccine has arrived in Malaysia! With the new vaccination module, verify your name and IC and submit the additional details to complete your registration in the app.

Be sure to enable your app’s push notification to receive the latest updates regarding the vaccination rollout, which will commence in phases:

– PHASE 1 (February – April 2021): Frontliners
– PHASE 2 (April – August 2021): Remaining healthcare workers and high risk group
– PHASE 3 (May 2021 – February 2022): Adult population >18 years

MySejahtera 1.0.29 was released on 24 February 2021, with bug fixes.

MySejahtera 1.0.30 was released on 19 March 2021, introducing the ability to register your dependents as well.

 

How To Register For COVID-19 Vaccination On MySejahtera!

Here is our video guide on how to register yourself and/or your family for COVID-19 vaccination using the MySejahtera app.

It’s the same process, whether you are using an Apple iPhone, or an Android smartphone.

Don’t worry about making mistakes. You can redo the registration, to correct for mistakes.

For those who prefer pictures and text, here is our step-by-step pictorial guides.

Registering Yourself For COVID-19 Vaccination

  1. Make sure you update to MySejahtera 1.0.28 or later before you proceed.
  2. Open MySejahtera.
  3. Tap on the Close button on the upper right corner of the default Check-in screen.
  4. You should see the MySejahtera main screen, and it should show you a new COVID-19 Vaccination option.

  1. Tap on the COVID-19 Vaccination option and it will show you this information display.
  2. Tap on the first option – Vaccine for [your name here] – to start with the registration process.

  1. You will be asked to verify your name and IC (MyKad) or passport number, as well as your MySJ ID (your telephone number). Click Submit if they are correct, or Edit if they are wrong.

  1. After verifying your details, you will be informed that the COVID-19 Vaccination Program is currently in Phase 1 – for frontliners only.
  2. You can register for Phase 2 and Phase 3 of the COVID-19 Vaccination Program on MySejahtera by tapping on the blue CLICK HERE link.

  1. You will be asked to answer three simple questions, to determine whether you should be classed under Phase 2 or Phase 3 of the COVID-19 Vaccination Program, as well as your location.
  2. The address search option may not work. If that happens, tap on the Location finder (circled in red) to let MySejahtera use your GPS location.

Please BE HONEST in this assessment. It will, after all, be verified by the Ministry of Health.

When it comes to Question no. 2 – Do you have any comorbities? – that refers to any medical condition you have that may put you at greater risk of dying from COVID-19.

For your reference, this includes :

  • Diabetes mellitus
  • Hypertension (high blood pressure)
  • Heart disease
  • Asthma
  • Cancer
  • Chronic lung disease
  • Kidney disease
  • Liver disease
  • Stroke
  • Low Immunity (Immunocompromised)
  • Obesity
  • Others

  1. Once you are satisfied with your answers, hit Submit and you are done!You should see this screen pop-up (for version 1.0.29 onwards).

Then all you have to do is wait for the Malaysia Ministry of Health to contact you when it is your turn to be vaccinated against COVID-19!

Registering Your Family For COVID-19 Vaccination

  1. Make sure you update to MySejahtera 1.0.30 or later before you proceed.
  2. Open MySejahtera.
  3. Tap on the Close button on the upper right corner of the default Check-in screen.
  4. You should see the MySejahtera main screen, and it should show you a new COVID-19 Vaccination option.

  1. Tap on the COVID-19 Vaccination option and it will show you this information display.
  2. Tap on the second option – Add Vaccine Dependent.

  1. You will be shown a screen with your registered dependents.
  2. If you did not add any dependents yet, you can do so by tapping on the Add Vaccination Dependent option at the bottom.
    Otherwise, skip to Step 12.

  1. Key in your dependent’s details – Full name, Relationship with you, NRIC / Passport number, Age, Gender, Current Address and Post Code, and State.
  2. Check the details and tap Save when you are done.

  1. Your newly-added dependent will now appear in the list of dependents.

  1. Tap on the Add as vaccine dependent option of the dependent you wish to register.
  2. You will be asked to confirm that you have the authority to manage the vaccination process for your dependent.
    You are also asked to note that once this dependent is registered to your MySejahtera account, he/she cannot be registered for the COVID-19 vaccine programme with a different MySejahtera account.
  3. Tap on Yes, Proceed to proceed with the registration.

  1. You will be asked to verify your dependent’s name and MyKad / Passport number; as well as confirm that he/she is over 18 years old.
    Technically, it should state 18 years old and older, because the COVID-19 vaccine programme is open to those who are 18 years of age too.
  2. If you notice any mistake, tap Edit to change the name and IC / Passport number.
  3. Otherwise, tap the I confirm that my dependent is over 18 years old check box, and tap Submit.

  1. You will be asked to answer four simple questions, to determine whether you should be classed under Phase 2 or Phase 3 of the COVID-19 Vaccination Program, as well as your location.
  2. The address search option may not work. If that happens, tap on the Location finder to let MySejahtera use your GPS location.

  1. Please BE HONEST in this assessment. It will, after all, be verified by the Ministry of Health.When it comes to Question no. 2 – Do you have any comorbities? – that refers to any medical condition you have that may put you at greater risk of dying from COVID-19.For your reference, this includes :
    • Diabetes mellitus
    • Hypertension (high blood pressure)
    • Heart disease
    • Asthma
    • Cancer
    • Chronic lung disease
    • Kidney disease
    • Liver disease
    • Stroke
    • Low Immunity (Immunocompromised)
    • Obesity
    • Others

  1. Once you are done, tap Submit, and your dependent will have a green checkmark next to it.
  2. If you made any mistake, you can tap on Remove vaccine dependent, and begin the process all over again, from Step 12.

Then all you have to do is wait for the Malaysia Ministry of Health to contact you when it is your dependent’s turn to be vaccinated against COVID-19!

 

Confirm Your COVID-19 Vaccination Registration

Don’t leave just yet. Make sure your registration was completed properly using these steps :

  1. Go back to the MySejahtera main screen, and tap on the COVID-19 Vaccination option again.

  1. In this screen, tap on the first option – Vaccine for [your name here] again.

  1. If you see this screen, then you have successfully registered for the COVID-19 vaccination program.

 

No Need To Register Again For COVID-19 Vaccination

On 3 March 2021, National Immunisation Programme Coordinating Minister Khairy Jamaluddin said that “there is no need to resubmit” the application.

He clarified this on 4 March 2021, stating that MySejahtera is currently updating its vaccination registration record.

So there is NO NEED to register for vaccination again, even if you do not see the vaccination status page above.

As long as you submitted your registration and saw this THANK YOU pop-up, you have successfully registered for the COVID-19 vaccination programme.

 

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Warning : Pahang Limits Dining To Just 1 Hour!

Please be warned that Pahang limits dining at eateries, cafes and restaurants to just 1 hour!

 

Warning : Pahang Limits Dining To Just 1 Hour!

On 5 March 2021, Pahang switched to the less stringent RMCO / PKPP restrictions, which allowed some limited tourism, as well dining in at eateries, cafes and restaurants.

However, the Pahang Disaster Management Committee decided to impose an additional limitdining is limited to 1 hour per customer!

In Pahang, all dining premises must follow requirements :

  • there must be 1 metre distance between tables
  • seating capacity is according to table size and 1 metre physical distance between customers
  • maximum dining time is 1 hour per customer
  • the dining in capacity of the premise must be stated at the premise entrance, and obeyed

 

Scan MySejahtera Every Hour While Dining In Pahang?

While sitting inside a cafe or restaurant for hours will increase your risk of getting infected with COVID-19, it seems impractical to have a standard 1 hour limit for dining premises.

After all, a 5-course dinner at a full service restaurant will definitely take longer than an hour, while a quick bite at a burger joint will last less than 30 minutes.

So unless they are basically asking restaurants to serve pre-cooked meals, we have no idea how the Pahang state government is going to enforce this rule.

However, scanning MySejahtera every hour is NOT going to work, because it will merely prove to the police that you have been inside the cafe or restaurant for more than an hour.

A quick check on MySejahtera will show the police just how many times you scanned MySejahtera at the same dining outlet, and therefore, how many hours you were there.

Therefore, the only thing you can do while in Pahang is to limit yourself to dining in at cafes and eateries that serve pre-cooked or quick meals, and avoid full-service restaurants that serve multiple-course meals.

The safest option is to order food to go – by drive-through or takeaway – or have it delivered to you.

It’s just not worth getting a RM 10,000 fine for dining in more than 1 hour in Pahang…

 

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