Tag Archives: App

Chaos As MySejahtera WRONGLY Issued HSO + PUS Status!

How To Fix WRONG HSO + PUS Status In MySejahtera!

MySejahtera WRONGLY issued Home Surveillance Orders (HSO) and Person Under Surveillance (PUS) status, causing chaos for users.

Fortunately, that has been fixed, but here was what you can do if your HSO / PUS status persists…

 

Chaos As MySejahtera WRONGLY Issued HSO + PUS Status!

Overnight, MySejahtera suddenly issued people with Home Surveillance Orders (HSO) and/or gave them Person Under Surveillance (PUS) status.

This was a BIG PROBLEM because those who received them would be BARRED from leaving their homes. And if they have a flight scheduled that day, they would be barred from flying.

Many people who received them expressed their shock online, especially when they did not travel recently.

Lokidesu, for example, said that he received a notification at 2 AM this morning that he is now a Person Under Surveillance (PUS) even though he never went out :

I’m only staying at home all the time,then suddenly today I receive a notification saying my status is now “Person Under Surveillance (PUS)”. For my history,I have not even go out anywhere within 14 days, please check into this. Timestamp screenshot: 7 Nov 2021 2am

Another MySejahtera user, Yen, wondered how she was labelled as a PUS and received a Home Surveillance Order at 4 AM in the morning, even though she had no history of travelling or close contacts.

Hi, I have no history of travelling overseas, no close contact, no positive covid, but suddenly I was labeled as a person under surveillance (PUS) which require 14 days quarantine. Please follow up and fix ASAP as this is not correct!

 

Good News : MySejahtera HSO + PUS Bug Fixed!

Fortunately, the MySejahtera team managed to get the bug fixed, which they announced at 8:49 AM.

The incorrect Home Surveillance Orders and Person Under Surveillance status were all rescinded.

Good morning everyone – we apologise for the error on our part which allowed random users’ to be given HSOs/PUS status.

We have fixed the root cause which allowed this to happen. All incorrect HSOs have been deleted, and incorrect PUS status reverted.

 

What If Your MySejahtera Still Shows Incorrect HSO / PUS?

In the event that your MySejahtera app still shows the incorrect HSO or PUS notification, here are some steps you can try :

Option 1 : Log Into MySejahtera Again

The easiest thing you can try is to log off MySejahtera, and log back in again.

  • Go to the MySejahtera main page
  • Tap on Profile
  • Tap on the Menu option on the upper right corner
  • Select Logout
  • Open MySejahtera and log back in

Option 2 : Clear MySejahtera App Cache

If you know how to clear the MySejahtera app cache, you can try that too :

  • Go to your phone Settings > Apps
  • Look for MySejahtera
  • Clear the MySejahtera app cache
  • Run MySejahtera again

Option 3 : Reinstall MySejahtera

If you don’t know how to clear the app cache, it will be simpler to just reinstall MySejahtera :

  • Delete MySejahtera from your phone (don’t worry – your data is safe)
  • Reinstall MySejahtera from App Store / Play Store
  • Open MySejahtera and log back in

Option 4 : Ask To Redo Health Assessment

The last option you can try is to ask to redo your health assessment using Helpdesk

  • Go to the MySejahtera main page
  • Tap on Helpdesk
  • Tap Start > K > A > A > B
  • Write a short message saying that you received an incorrect HSO / PUS status, and tap Next
  • Key in your email address and press Submit

You should get a notification to redo your health assessment within an hour.

 

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How To Delete + Migrate Vaccine Dependent In MySejahtera?

Now that we will all need to show our digital vaccination certificate, find out how to DELETE and/or MIGRATE your vaccine dependent in MySejahtera!

 

MySejahtera : Why Delete + Migrate Vaccine Dependent?

I earlier taught you how to add a vaccine dependent to your MySejahtera account, allowing you to help another person to sign up for vaccination, if he/she does not have MySejahtera.

However, you will probably want to remove or migrate your vaccine dependents to their own MySejahtera accounts, so they can show their own digital vaccination certificate.

Deleting a vaccine dependent is easy, but migrating is another question altogether – will you lose your COVID-19 vaccine registration?

 

MySejahtera : How To Delete + Migrate Vaccine Dependent?

Technically, all vaccine registrations are tied to the person’s MyKad or passport number.

So once you registered a person for vaccination, that application remains in the system, even if you delete him/her as a vaccine dependent.

Thanks to one of our readers, Jerzy Awei, we have now the confirmed steps on how to safely migrate your vaccine dependents to their own MySejahtera accounts.

Here is our video on how to do just that!

For those who simply need to know how to delete a vaccine dependent, please skip straight to Part 2.

Part 1 : Register New MySejahtera Account For Vaccine Dependent

This part is only necessary if you want to migrate your vaccine dependent to his/her own MySejahtera account.

  1. Download and install MySejahtera from these app stores into your dependent’s smartphone :
    Google Play Store
    Apple App Store
    HUAWEI App Gallery
    GAMMA
  2. Open MySejahtera and tap on Register Here.
  3. Key in your dependent’s mobile number or email address (Note : this will become be your dependent’s MySJ ID).
  4. MySejahtera will send your dependent’s mobile number or email address an OTP (One Time Pin).
    Key that in, and tap Send, to verify your dependent’s registration.
  5. Key in your dependent’s personal details.
  6. Set a password for your dependent and tap Confirm.

That’s it! You have successfully set up MySejahtera for your dependent!

Part 2 : Deleting Vaccine Dependent From MySejahtera Account

  1. Open MySejahtera in your smartphone.
  2. Tap on the Close button on the upper right corner of the default Check-in screen.
  3. You should see the MySejahtera main screen, with the COVID-19 Vaccination option.
  4. Tap on the COVID-19 Vaccination option.

  1. Tap on the second option – Add Vaccine Dependent.

  1. You will be shown a screen with your registered dependents.
  2. To delete the vaccine dependent, simply tap on the Remove vaccine dependent link.

Part 3 : Updating Dependent MySejahtera

  1. Open MySejahtera in your dependent’s smartphone.
  2. Tap on the Close button on the upper right corner of the default Check-in screen.
  3. You should see the MySejahtera main screen, with the COVID-19 Vaccination option.
  4. Tap on the COVID-19 Vaccination option.

  1. Select Vaccine for [your dependent’s name]

  1. You will be asked to verify your dependent’s Name, IC / Passport No and MySJ ID. Tap Confirm if they are correct.

  1. Skip the vaccine registration process (unless you need to update it).
  2. Go back and tap on the Vaccine for [your dependent’s name] again.

  1. Your dependent’s vaccine appointment should now be visible!
    If your dependent is vaccinated, then you should be able to view his / her COVID-19 vaccination digital certificate.

I hope you found this guide useful.

Please don’t forget to SHARE this out with your family and friends, so they will also know how to delete and migrate their vaccine dependents!

 

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Vaccine Exemption Certificate In Malaysia : How To Get One?

Find out how to get a COVID-19 vaccine exemption in Malaysia, with a digital certificate in MySejahtera!

 

Vaccine Exemption Certificate In Malaysia : What Is It?

Everyone who gets vaccinated in Malaysia receives a MySejahtera digital COVID-19 vaccination certificate, as well as a physical vaccination card.

They are both accepted as proof of your vaccination, but the digital COVID-19 vaccination certificate is definitely much more convenient to use.

But what about those who cannot get vaccinated? They can’t get the vaccine, and won’t be able to freely work or travel.

Fortunately, there is a solution – a digital vaccine exemption certificate in MySejahtera, granting them the same privileges as those who are fully-vaccinated.

 

Vaccine Exemption Certificate In Malaysia : How To Get One?

First, it must be pointed out that the vaccine exemption certificate will only be issued to those who cannot be vaccinated due to medical issues.

It will not be issued to those who choose not to be vaccinated out of personal conviction, philosophical or religious reasons.

Hence, it requires a pre-vaccination assessment to be conducted by a medical professional at a private hospital or a government clinic / hospital.

Read more : Is COVID-19 Vaccine Useless Against Delta Variant?

Here are the steps you need to take to obtain the vaccine exemption certificate :

  1. Obtain a Pre-Vaccination Assessment Slip from any of these medical professionals :
    a) your treating medical professional at a private hospital,
    b) a family medicine specialist at a government clinic, or
    c) a treating specialist / medical officer at a specialist government hospital
  2. Submit the Pre-Vaccination Assessment Slip to the nearest District Health Office (PKD).
  3. Your application will be processed within 7 days.

Once it’s been verified that you have an absolute contraindication to any of the approved COVID-19 vaccine, you will receive the COVID-19 vaccine exemption digital certificate in MySejahtera.

This will grant you the same privileges as those who are fully-vaccinated.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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2 Ways To Get MySejahtera Certificate For Overseas Vaccine!

Here are TWO WAYS to apply for a MySejahtera digital vaccination certificate if you received your COVID-19 vaccine overseas!

 

MySejahtera Digital Vaccination Certificate For Overseas Vaccine?

Everyone who gets vaccinated in Malaysia receives a MySejahtera digital COVID-19 vaccination certificate, as well as a physical vaccination card.

They are both accepted as proof of your vaccination, but the digital COVID-19 vaccination certificate is definitely much more convenient to use.

You can still use your physical vaccination card, but you will still need to show your MySejahtera profile for them to verify your identity. So it’s not as convenient.

 

2 Ways To Get MySejahtera Certificate For Overseas Vaccine!

If you received your COVID-19 vaccine overseas, you are in a pickle because you will not have this MySejahtera digital vaccination certificate.

Neither can you use your overseas physical vaccine card, as it is not recognised in Malaysia.

Fortunately, there are TWO (2) ways to get your overseas COVID-19 vaccine recognised, and obtain the MySejahtera digital vaccination certificate!

Option 1 : Walk Into Nearest District Health Office

On 5 September 2021, JKJAV – the Special Committee on COVID-19 Vaccine Supply – announced how those who were vaccinated overseas can get their digital COVID-19 vaccination certificate :

  1. Go to the nearest District Health Office (PKD).
  2. Submit evidence that you have been fully vaccinated overseas to the PKD officials.
    This can either be a physical vaccination card, or the digital vaccination certificate issued by the particular country.
  3. PKD officials will verify and send the information on your overseas vaccination to MySejahtera through the State Health Department.
  4. You will receive your digital COVID-19 vaccination certificate in MySejahtera.

You can use this Malaysia Ministry of Health (KKM) directory to locate the nearest District Health Office (PKD).

Option 2 : Submit Through MySejahtera

On 4 October 2021, JKJAV introduced a more convenient option – registering your overseas vaccine details through the MySejahtera app or website.

  1. Open the MySejahtera app, and click Close on the default check-in page.
    Alternatively, open the MySejahtera Helpdesk on your web browser, and go to Step 3.
  2. Tap on the MySejahtera Helpdesk option in the main screen.
  3. Tap option N – I have received my vaccination overseas and would like to obtain my digital vaccination certificate in MySejahtera.
  4. Key in your telephone number and email address.
  5. Select whether you had the first dose only, the second dose only, or both doses.
  6. You will be asked to fill in your vaccination details.
  7. Finally, you will need to ppload a picture of your foreign vaccination card or document.

Once verified, your overseas vaccine details will be submitted to the MySejahtera team, and you will be issued a digital COVID-19 vaccination certificate.

If you need a step-by-step guide with pictures, please see our guide, How To Register Overseas Vaccination In MySejahtera!

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Register Overseas Vaccination In MySejahtera!

Find out how to register your overseas vaccination in MySejahtera, to get your digital COVID-19 certificate!

 

Why Get MySejahtera Digital Certificate For Overseas Vaccination?

Everyone who gets vaccinated in Malaysia receives a MySejahtera digital COVID-19 vaccination certificate, as well as a physical vaccination card.

They are both accepted as proof of your vaccination, but the digital COVID-19 vaccination certificate is definitely much more convenient to use.

You can still use your physical vaccination card, but you will still need to show your MySejahtera profile for them to verify your identity. So it’s not as convenient.

 

How To Register Overseas Vaccination In MySejahtera!

If you were vaccinated overseas, you are in a pickle because you will not have a MySejahtera digital COVID-19 vaccination certificate.

Neither can you use your foreign physical vaccination card, as they are not recognised in Malaysia.

Earlier, you were required to submit your documents to the nearest district health office (PKD), but JKJAV has just introduced the ability to register your overseas vaccination in the MySejahtera app or the MySejahtera website!

  1. Open the MySejahtera app, and click Close on the default check-in page.
    Alternatively, open the MySejahtera Helpdesk on your web browser, and go to Step 3.
  2. Tap on the MySejahtera Helpdesk option in the main screen.
  3. Tap option N – I have received my vaccination overseas and would like to obtain my digital vaccination certificate in MySejahtera.

  1. Key in your telephone number and email address.

  1. Select whether you had the first dose only, the second dose only, or both doses.

  1. You will be asked to fill in your vaccination details.

  1. Finally, you will need to ppload a picture of your foreign vaccination card or document.

But if you prefer, you can still submit your foreign vaccination certificate / card / document to the nearest District Health Office (PKD).

Once verified, your overseas vaccination details will be submitted to the MySejahtera team, and you will be issued a digital COVID-19 certificate.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Verified : KKM + MySejahtera SMS Messages Are Legit!

Are scammers sending fake SMS messages from KKM and MySejahtera to scam you out of your money?

Take a look at the viral post, and find out what the FACTS really are!

 

Claim : KKM + MySejahtera SMS Messages Are Fake!

People have been sharing a screenshot of two SMS messages from KKM (Malaysia Ministry of Health) and MySejahtera, claiming that they are scam messages.

RM0 MySejahtera: You are COVID-19 positive. Kindly refresh your MySejahtera Profile and click to declare your close contact: https://bit.ly/3jNvOqL

RM0 KKM Anda adlh COVID19 positif & masih belum menjawab status kesihatan hari ini. Segera lengkapkan H.A.T. di MySejahtera. Rujuk https://bit.ly/2VMaWrC

This is a scam. If receive don’t click. Please inform all ur family members and friends ….NETIZEN WATCHDOG

Many also include a link to the Kuan Evening Edition video to prove that these messages are indeed fake messages used by scammers in “phishing attacks”.

 

Truth : KKM + MySejahtera SMS Messages Are Legit!

The SMS messages in the screenshot are legit, and came from KKM and MySejahtera.

The truth is that viral message is FAKE NEWS, and here are the facts…

Fact #1 : The MySejahtera SMS Message Is Legitimate

The MySejahtera SMS message in English is legitimate. It warns you that you have tested positive for COVID-19.

You are therefore required to declare your close contacts in the MySejahtera app or website.

The link – https://bit.ly/3jNvOqL – leads to the Close Contact reporting page in the MySejahtera website (https://mysejahtera.malaysia.gov.my/help/closecontact/).

Fact #2 : The KKM Telephone Number Is Genuine

On 24 September 2021, KKM confirmed that the 03-2703-3000 telephone number is genuine.

The Malaysia Ministry of Health uses that telephone number to call those identified as COVID-19 positive to fill up their Home Assessment Tool (HAT) in the MySejahtera app.

Fact #3 : The KKM SMS Message Is Legitimate

The KKM SMS message in Bahasa Malaysia is also legitimate.

It is a reminder that you did not fill in your Home Assessment Tool (HAT) in the MySejahtera app today.

Those who are under home quarantine must complete that home assessment test every day.

The Ministry of Health may issue a compound if you fail to perform the home assessment test, as required.

The link in the SMS – https://bit.ly/2VMaWrC – actually leads to a PDF infographic on the Home Assessment Tool (HAT) – https://www.infosihat.gov.my/images/media_sihat/poster/pdf/DiManakahHAT.pdf

The infographic explains who needs to perform self-monitoring using the HAT feature, and how to do it in the MySejahtera app.

Now that you know the truth, please SHARE this fact check, so your family and friends won’t be fooled by the fake news!

It is critical that everyone understands that these alerts are genuine, and take them seriously!

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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New In MySejahtera : Risk Level, Vax Status + Check-Out!

MySejahtera just introduced a more prominent display of your COVID-19 risk level and vaccination status, as well as a new Check-out button!

 

New In MySejahtera : Risk Level + Vaccination Status Display

Now that a majority of Malaysians have been vaccinated – 60% of all adult citizens as of 2 September 2021 – the government believes it is time to learn to live with COVID-19.

To that end, the MySejahtera team will be pushing out a new built (version) that will make the display of your COVID-19 Risk Level and Vaccination Status more prominent.

Both are currently “hidden” in your MySejahtera profile, and the update will bring them to the forefront, to make it easier for you to display them.

 

New In MySejahtera : Check-Out Button

One design flaw of the original MySejahtera contact tracing feature is that it only logged when you check INTO a location. There was never an option to check OUT of a location.

Belatedly, the MySejahtera team will be adding a check-out button. You just need to tap Check-out whenever you leave the premise – there is no need to scan any QR code.

With this feature, you will be able to let contact tracers know exactly how long you were within a certain premise.

Without knowing exactly how long you were in a certain premise, contact tracers will not be able to determine if you are truly at risk of being a close contact of a COVID-19 infected person.

For example, if you pop into Village Grocer for 15 minutes and a COVID-19 positive person came to shop an hour later, contact tracers will not know if you are at risk if they do not know when you left the store.

This will inevitably lead to a large number of people wrongly identified as close contacts, when they were never at risk at all.

This new check-out feature will be critical in reducing the number of false close contacts who will be required to home quarantine.

 

When Will These New MySejahtera Features Be Available?

These new features will be available in MySejahtera 1.0.45, with these changes :

  • Enhancements to check-in page to display vaccination status
  • New Check-out feature
  • Minor bug fixes

It was made available in the Apple App Store for iPhone users on 2 September, but only appeared in the Google Play Store for Android users on 5 September 2021.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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Missing COVID-19 Status In MySejahtera? Here’s Why!

Did the COVID-19 Status option in your MySejahtera app suddenly disappear?

Find out what’s going on, and how to get it back again!

 

Missing COVID-19 Status In MySejahtera?

The MySejahtera app can be quite buggy, and people have noticed how sometimes the COVID-19 status option can mysteriously DISAPPEAR!

On the left is what you should see – COVID-19 Status is the first option available in MySejahtera.

On the right is what some people are getting – the option is missing!

They have tried checking in the More section, updating MySejahtera, flushing the app cache, and even reinstalling it.

But nothing worked – COVID-19 Status is confirmed missing in MySejahtera. So what’s going on???

 

Here’s Why COVID-19 Status Goes Missing In MySejahtera!

Now, MySejahtera has its share of bugs, but the missing COVID-19 Status option appears to be INTENTIONAL.

This status update feature is meant for a Low Risk person to alert the Malaysia Ministry of Health to any change to their risk status :

  • Started exhibiting COVID-19 symptoms?
  • Travelled overseas?
  • Had contact with a positive COVID-19 patient?
  • Attended any mass gathering in the past 14 days?

To avoid misuse, MySejahtera appears to have designed to automatically REMOVE the status update option for people who are NO LONGER Low Risk.

  • Casual Contact
  • Close Contact
  • Person Under Surveillance (PUS)
  • Suspected Case
  • Confirmed Case

 

How To Get Back Missing COVID-19 Status In MySejahtera?

You don’t have to do anything.

Once your COVID-19 status has officially returned to Low Risk, the feature will automatically reappear in your MySejahtera app.

You should note that you do NOT need to keep updating your COVID-19 Status in MySejahtera.

The Malaysia Ministry of Health just issued a clarification of their own, to avoid any further misunderstandings.

You are only required to update your COVID-19 status in MySejahtera in these cases :

  1. You have symptoms like fever, cough, headache, sore throat, breathing difficulty, loss of smell, loss of taste, or
  2. You have recent history of travelling overseas, or
  3. You have close contact with COVID-19 positive cases, or
  4. You attended any event, or been to areas associated with a known COVID-19 cluster.

Based on the questions asked, you should also update your status if you are a MOH COVID-19 volunteer in the last 14 days.

Otherwise, you are NOT REQUIRED to update your status in MySejahtera. You will certainly NOT BE FINED if you don’t do it.

Now that you know what’s going on, please SHARE this article with your family and friends too!

Read more : When + How To Update COVID-19 Status In MySejahtera!

 

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Use Digital Consent Form In MySejahtera!

MySejahtera has a new Digital Consent Form feature for the COVID-19 vaccine!

Find out what this new feature is all about, and how to use it!

 

MySejahtera Launches Digital Consent Form For Vaccination!

MySejahtera has finally introduced a Digital Consent Form!

This new feature allows you to read through the form and consent to COVID-19 vaccination, before you even head to the vaccination centre!

This feature also shortens the amount of time you spend at the vaccination centre, by removing the need to read and sign the consent form there.

 

How To Use Digital Consent Form In MySejahtera!

The Digital Consent Form for COVID-19 vaccination is available with MySejahtera version 1.0.40 onwards.

There are a couple of things to note about this new feature :

  1. It only applies to those who have NOT received their first vaccine dose, and therefore, have NOT signed a physical consent form.
  2. If you have already received your first vaccine dose, or signed a physical consent form, you do NOT need to use this digital form.
  3. You need to read and fill up the Digital Consent Form BEFORE heading to the vaccination centre.

Follow these steps to use the Digital Consent Form feature in MySejahtera :

  1. Make sure you have already installed MySejahtera 1.0.40 or later.
  2. Open MySejahtera and tap Close on the default Check-in screen.
  3. Tap on the COVID-19 Vaccination option.

  1. You will see a list of Vaccination registrations (including Vaccine Dependents, if you have any).
  2. Select the Vaccination registration you need.
  3. Scroll to the 1st Dose appointment section, and you should see the option to :
    Click here to confirm your digital consent, or
    Click here to confirm your dependent’s digital consent (for your Vaccine Dependents)

  1. You will see a list of Vaccination registrations (including Vaccine Dependents, if you have any).
  2. Read through the form, and tick any necessary checkboxes for your health history.
  3. Once you are satisfied, tick “With this, I agree to receive the COVID-19 vaccine” option and tap Submit.

That’s it! Your vaccine appointment will be updated to show that you digitally consented to the vaccine.

Once this is done, the process for your vaccine appointment will shorter and smoother.

You won’t even need to bring a pen and something stiff to write on!

So please try to use this Digital Consent Form feature in MySejahtera, and tell your friends about it!

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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How To Change Your MySJ ID In MySejahtera!

Find out how to change your MySJ ID in MySejahtera, if you have a new mobile number or email address!

 

Why Change Your MySJ ID In MySejahtera?

When you sign up for a MySejahtera account, you will be asked to use either your mobile number or email address.

That mobile number or email address becomes your MySJ ID.

If you are switching to a new mobile number or a new email address, you will need to quickly change your MySJ ID.

Otherwise, you may lose access to your MySejahtera account, as all OTP codes will continue to be issued to the old mobile number or email address!

Let us show you how to use that new feature to change your MySJ ID using MySejahtera!

 

How To Change Your MySJ ID In MySejahtera : Video Guide

On 8 July 2021, MySejahtera was updated to version 1.0.38, which lets you change your MySJ ID!

This is our video guide on how to change your MySJ ID in MySejahtera.

Before you proceed, please make sure you do this first :

  1. If you are switching to a new mobile number, please make sure the new SIM card is inserted and activated.
  2. Please make sure you update to MySejahtera 1.0.38 or later before you proceed.

If you need a step-by-step, pictorial guide, please scroll down to the next section.

 

How To Change Your MySJ ID In MySejahtera : Step-by-Step Guide

For those who prefer a step-by-step guide with pictures, here is our guide on how to change your MySJ ID in MySejahtera.

Before you proceed, please make sure you do this first :

  1. If you are switching to a new mobile number, please make sure the new SIM card is inserted and activated.
  2. Please make sure you update to MySejahtera 1.0.38 or later before you proceed.
  1. Open MySejahtera.
  2. Tap on the Close button on the upper right corner of the default Check-in screen.
  3. Tap on Profile at the lower right corner.

  1. Tap on the menu (☰) at the top right corner of your Profile page.

  1. Tap on the Change MySJ ID option in your Profile Settings.If it’s missing, check to make sure you updated to version 1.0.38 or later.

  1. Key in your new mobile number or new email address twice.
    Use the link at the bottom of the screen to switch between the mobile number or email address options.
  2. Tap Confirm.

  1. MySejahtera will send an OTP (One-Time Password) to your new mobile number or email address to authenticate it.
  2. Key in the OTP sent to your new mobile number / email address to verify your new MySJ ID.
  3. Log out of MySejahtera, if it doesn’t automatically do it for you.
  4. Log into MySejahtera using your new MySJ ID and your previous password (which does not change just because you change your MySJ ID).

That’s it! You have successfully changed your MySJ ID to your new mobile number or new email address!

Don’t forget to SHARE this guide with your family and friends, so they know what to do as well!

 

Please Support My Work!

If you would like to support my work, you can do so via bank transfer /  PayPal / credit card.

Name : Adrian Wong

Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Thank you in advanced! 

 

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PDRM : 50% Discount On Traffic Offences For 1 Month!

PDRM is offering up to 50% discount on traffic offences for 1 month! Here is what you need to know!

 

PDRM : 50% Discount On Traffic Offences For 1 Month!

On 17 June 2021, the Royal Malaysia Police (PDRM) announced that they will offer 50% discount on traffic offences from 18 June until 18 July 2021.

The discounts will also apply to fines in the black list category, but will NOT include

  • summonses under court review,
  • major offences committed in 2021,
  • offences involving heavy vehicles, or
  • offences exhaust modification.

 

How To Get 50% Discount On Traffic Offences

The 50% discount on traffic offences is only valid for ONLINE PAYMENT.

In fact, PDRM announced that they will close all payment counters in police district and contingent headquarters, to prevent people queuing up and creating new COVID-19 clusters.

To get the 50% discount, you will need to use one of these options :

  1. MyBayar Saman online : https://mybayar.rmp.gov.my/
  2. Google Play Store
  3. Apple App Store
  4. HUAWEI App Gallery

PDRM also shared that MyBayar Saman has been upgraded to allow companies and business entities to register as a user, and make payments.

 

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When + How To Update COVID-19 Status In MySejahtera!

Find out WHEN and HOW to update your COVID-19 status in MySejahtera!

 

COVID-19 Status In MySejahtera : Is There A Need To Update?

For over a week now, people have been sharing FAKE NEWS about the requirement to update your COVID-19 status.

Then there was the big hoohah by the police who issued a RM 2K fine to factory workers who did not update their COVID-19 status in MySejahtera on a daily basis!

That was “clarified” the next day by the National Security Council (MKN) to be a mistake, with the fines to be dismissed.

 

COVID-19 Status In MySejahtera : When To Update?

So when exactly are you need to update your COVID-19 status in MySejahtera?

The Malaysia Ministry of Health just issued a clarification of their own, to avoid any further misunderstandings.

You are only required to update your COVID-19 status in MySejahtera in these cases :

  1. You have symptoms like fever, cough, headache, sore throat, breathing difficulty, loss of smell, loss of taste, or
  2. You have recent history of travelling overseas, or
  3. You have close contact with COVID-19 positive cases, or
  4. You attended any event, or been to areas associated with a known COVID-19 cluster.

Based on the questions asked, you should also update your COVID-19 status if you are a MOH COVID-19 volunteer in the last 14 days.

Otherwise, you are NOT REQUIRED to update your COVID-19 status in MySejahtera.

You will certainly NOT BE FINED if you don’t do it.

 

How To Update COVID-19 Status In MySejahtera?

While it is not mandatory for the public to update the COVID-19 status in MySejahtera, it is still a good practice to take the survey once in a while.

This video, which was shared on social media, shows you how to update your COVID-19 status in MySejahtera.

For those who prefer a step-by-step guide with pictures, here is how you update your COVID-19 status in MySejahtera!

  1. Open MySejahtera.
  2. Tap Close in the default Check-in screen.
  3. Tap on COVID-19 Status.

  1. Click Start to begin the MySejahtera COVID-19 survey.
  2. Answer the six survey questions and tap Submit.

That’s it! You have successfully updated your COVID-19 status in MySejahtera.

If you go to your profile, you will see that the date has changed.

 

Please Support My Work!

Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)
Credit Card / Paypal : https://paypal.me/techarp

Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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RM2K Fine For Not Updating MySejahtera Status Every Day?

Is it true that you must update your MySejahtera status every day, or you could face a RM2,000 fine?

Find out what this new viral claim is all about, and what the FACTS really are!

Updated @ 2021-06-07 : Added update on the police being asked to cancel the fine.

Originally posted @ 2021-06-06

 

Claim : RM2K Fine For Not Updating MySejahtera Status Every Day!

For several days now, people were sharing a WhatsApp message about updating MySejahtera every alternate day to avoid a RM1,000 fine.

Dear all, you must refresh n update ur Mysejahtera every alternate day. If your profile showing last updates in Mar or Apr, you will kena saman RM1k. Yesterday Seapark market many policemen were checking everybody app and next week no more warning, straight 1k compound. Today groceries at Tesco, same thing. One lady check everybody app before allowing us to go in.

How to check:
tap at bottom right space bar, Your Profile,
You should see
As of 31st May 2021.

If it is not up-to-date,
Go to MySejahtera home.
Select Covid-19 status.
Answer the 6 questions. again, then submit.
Check again your profile.

Please make sure your my sejahtera is up to date.

Now, they are sharing a video of a police press conference, with a new warning – update MySejahtera every day, or face a RM2,000 fine!

Must update/ refresh your MySejahtera daily… if you go out. Otherwise compound RM2000.

 

NO FINE For Not Updating MySejahtera COVID-19 Status!

All those warnings about updating your COVID-19 status on MySejahtera are FALSE.

You won’t get fined for not updating your MySejahtera status. There is no such requirement even in the latest MCO 3.0 full lockdown SOP.

Here are the facts…

Fact #1 : Not Mandatory To Update Your COVID-19 Status

The date in your profile merely states when you last took the COVID-19 Status survey.

It is good practice to update your COVID-19 status, but it is currently NOT MANDATORY.

Therefore, you do not need to fear getting a fine merely because you forgot to redo the COVID-19 status survey.

Fact #2 : SOP Does Not Require Daily COVID-19 Status Update!

The police press conference is genuine, but was misinterpreted. The 29 people who were fined RM 2,000 were all employees of a factory in Manjung, Perak.

According to the police, it is mandatory for factory employees to take the COVID-19 status survey in MySejahtera on a daily basis.

When the Manjung police went to inspect a factory in the Kampong Aceh Industrial Zone in Sitiawan, they found that 29 workers did not update their COVID-19 status in MySejahtera.

In their Facebook page, the Manjung police clarified that the workers were fined under the Manufacturing SOP, not the General (COVID-19) SOP which applies to the public.

However, the 31 May 2021 Manufacturing SOP only required daily COVID-19 status updates for workers who were found to be COVID-19 positive, or close contacts.

In both cases, the workers are supposed to be quarantined, so there is no question of them working, much less updating their MySejahtera COVID-19 status daily to check-in at the factory!

Fact #3 : MKN Confirmed This As False

A day after the fine was issued, the National Security Council (MKN) clarified that there is NO SUCH REQUIREMENT in the SOP.

The Director General of MKN also “advised” the Manjung Police to “take appropriate action and request that the District Health Office cancel the fine”.

Recommended : No Need To Update MySejahtera Daily, Fines Cancelled!

Fact #4 : COVID-19 Status Can Restrict Your Movements

Your COVID-19 status is important, because it may restrict you from entering public places like malls and even vaccination centres, as the graphic below shows.

However, it is not reliant on your input. Even if you do not update your COVID-19 status by taking the MySejahtera survey, your COVID-19 status may change because of contact tracing by the Ministry of Health.

If you happen to come into close contact with any COVID-19 positive person, your COVID-19 status in MySejahtera will change to reflect that, and you will be barred from entering public places.

That is why it is currently mandatory for public places like malls and vaccination centres to check your COVID-19 status before letting you in.

Recommended : MCO 3.0 Total Lockdown SOP : 3 June 2021 Update!

 

How To Update MySejahtera COVID-19 Status?

While it is not mandatory for the public to update the COVID-19 status in MySejahtera, it is still a good practice to take the survey once in a while.

This video, which was shared on social media, shows you how to update your COVID-19 status in MySejahtera.

For those who prefer a step-by-step guide with pictures, here is how you update your COVID-19 status in MySejahtera!

  1. Open MySejahtera.
  2. Tap Close in the default Check-in screen.
  3. Tap on COVID-19 Status.

  1. Click Start to begin the MySejahtera COVID-19 survey.
  2. Answer the six survey questions and tap Submit.

That’s it! You have successfully updated your COVID-19 status in MySejahtera.

If you go to your profile, you will see that the date has changed.

 

Help Support My Work!

If you would like to support my work, you can do so via bank transfer /  PayPal / credit card.

Name : Adrian Wong

Credit Card / Paypal : https://paypal.me/techarp
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)

Thank you in advanced! 

 

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MySejahtera : How To Change / Cancel Vaccine Appointment?

JKJAV just announced that you can now check, change or cancel your COVID-19 vaccine appointment!

Find out how to check, change or cancel your vaccine appointment in the MySejahtera app and website!

 

MySejahtera : Why Change / Cancel Vaccine Appointment?

With new COVID-19 cases at an all-time highs, many people are anxiously awaiting their COVID-19 vaccine appointments.

But sometimes, people have no choice but to cancel or change their appointment dates for reasons like :

Whatever your reasons may be, you now have the ability to check, change or cancel your COVID-19 vaccine appointments through MySejahtera.

 

MySejahtera : Two Ways To Check, Change, Cancel Vaccine Appointment

There are two ways to check, change or cancel your COVID-19 vaccine appointment.

Option A : MySejahtera Website

  1. Go to the MySejahtera website – English | BM.
  2. Click on the Contact Us option – English | BM.
  3. Click Start > A. Vaccination Appointment
    Or use these direct links – English | BM.
  4. You will see three Vaccination Appointment options.

Option B : MySejahtera App

  1. Open the MySejahtera app.
  2. Tap Close on the default Check-in screen.
  3. Tap Helpdesk in the MySejahtera main screen.
  4. Select Start.

  1. Select A. Vaccination Appointment.
  2. You will see three Vaccination Appointment options.

 

MySejahtera : How To Change / Cancel Vaccine Appointment?

Once you get to the three Vaccination Appointment options, this is what they do :

Option A : Check AstraZeneca Vaccine Appointment

If you select option A. I have not received a date despite getting a “Thank You” display after submitting the appointment slot booking for AstraZeneca registration, you will receive this notice :

I have not received a date despite getting a “Thank You” display after completing the appointment slot reservation

Incorrect Identity Card (IC) or passport number entered in MySejahtera is one of the main reasons you still do not receive the date of the appointment even though you have received a “Thank You” display after booking.

To check your IC/passport information on MySejahtera, please:

  1. Go to the MySejahtera homepage
  2. Click on the ‘COVID-19 Vaccination’ icon on the main page
  3. Select ‘Vaccine for [your name]”

If your ID or passport details need to be updated, please:

  • Log in to your MySejahtera account
  • Click on the “MySejahtera” icon
  • Click on the “HELPDESK” icon
  • Click on “START”
  • Click on option C ‘I want to update my Name, IC / Passport, User ID or delete my account’
  • Click on option A “I want to update my name & IC / Passport number”
  • Enter your USER ID details and click “NEXT”
  • Enter your USER ID & EMAIL and confirm EMAIL and click “SEND”
  • Go back to the MySejahtera homepage and repeat steps 1, 2 and 3 above.
  • Edit your personal information within 24 hours.

Note

For incorrect ID/passport entered in the booking system at www.vaksincovid.gov.my during AstraZeneca registration, you can contact the National COVID-19 Vaccination Registration Line @ 1800-888-828 for updates.

If you select No, it doesn’t work, you will be asked to submit your MySejahtera user ID (MySJ ID) and your MyKad or passport number.

In the following page, you will be asked to submit your mobile number and an email address for them to write back to you on what to do next.

Option B : Cancel AstraZeneca Vaccine Appointment

AstraZeneca vaccine appointments cannot be changed, because you have the option to select the date and place.

If you cannot make it for your AstraZeneca vaccine appointment, you can select B. How to cancel my AstraZeneca appointment, which will display these two options :

You are encouraged to attend the appointment that has been given to you. However, if you:

  1. CANNOT ATTEND your appointment, please answer ‘NO’ in the appointment confirmation on your MySejahtera. Your name will go back to the list of vaccine recipients under the National COVID-19 Immunization Program.
  2. WANT TO CANCEL the ‘YES’ confirmation for an appointment that has been made previously, please fill in the details below.
    – MySJ User ID
    – IC / Passport

Option C : Cancel / Change PICK Vaccine Appointment

The final option lets you cancel or change the vaccine appointment for the main COVID-19 vaccination programme (PICK).

When you select C. I have already confirmed my appointment but would like to cancel and change my appointment date in PICK programme, you will be asked to select one of these reason :

A. Not feeling well
B. Decided not to take vaccine
C. Have other things to do
D. Transportation Issue
E. The allocated facility is too far away
F. Others

You will be asked to submit your MySejahtera user ID (MySJ ID) and your MyKad or passport number.

Then you will need to check your MySejahtera after 7 days for a new vaccination appointment date.

 

Help Support My Work!

If you would like to support my work, you can do so via bank transfer /  PayPal / credit card.

Name : Adrian Wong

Credit Card / Paypal : https://paypal.me/techarp
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)

Thank you in advanced! 

 

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New MySejahtera Vaccine Appointment Feature For Seniors?

Is it true that MySejahtera has a new vaccine appointment feature for senior citizens of 60 years and above?

Find out what is this new MySejahtera feature that is going viral on social media, and what the FACTS really are!

 

New MySejahtera Vaccine Appointment Feature For Seniors?

People are posting and sharing messages about a new MySejahtera feature that lets senior citizens of 60 years and above request for COVID-19 vaccine appointments.

Here are two examples of those viral messages :

For those above 60,who still do not have an appointment for your vaccination,you can go to MySejahtera Helpdesk,and press B

For all those who are yet to get your vaccination appointment.

FYI
For those above 60 yrs and have yet to get vaccination date, you can do the following:-
1. open mysejahtera
2. click on help desk
3. Start
4. Select option B
5. You will be given an appointment.

It’s for 60yrs n above.

 

Not A New MySejahtera Vaccine Appointment Feature For Seniors…

The viral messages are not exactly correct.

This is NOT a new MySejahtera feature lets senior citizens request for, and receive, a COVID-19 vaccine appointment.

This is really a Helpdesk alternative to the JKJAV hotline for people who have already registered for their COVID-19 vaccination.

This is similar to the new Helpdesk features that allow people to check, change or cancel their vaccine appointments online, instead of through the JKJAV hotline.

Here are the facts…

Fact #1 : It Is Not A New MySejahtera App Feature

The viral messages ask us to open the MySejahtera app and tap on Helpdesk to get to the new vaccine appointment feature.

The truth is tapping on the Helpdesk option in the MySejahtera app merely opens up a web browser, and redirects you to the online MySejahtera Helpdesk website.

You don’t even need to use the MySejahtera app. You can access the MySejahtera Helpdesk website using any Internet browser via these links – English | Bahasa Melayu.

Fact #2 : It Is Just A New Help Option

The truth is – this is just a new Helpdesk option, to help people check for their COVID-19 vaccine appointments, and for the MySejahtera team identify those who didn’t get their vaccine appointments yet.

If you select B. 60 years old and above but haven’t received my appointment (Phase 2), you will be asked if you have  chronic illness or not.

Whatever option you select, you will be taught how to check for your vaccine appointment in MySejahtera :

  • Click on the COVID-19 Vaccination icon on the MySejahtera main page.
  • Choose the Vaccine for [your name] option to view your appointment details

And if you still do NOT see your vaccine appointment, then you are asked to submit your MySejahtera user ID (MySJ ID) and your MyKad or passport number.

In the next page, you will be asked to submit your mobile number and an email address for them to write back to you on what to do next.

This will allow the MySejahtera team to look into your vaccine appointment, or why your MySejahtera app does not display the vaccine appointments.

It does NOT mean you will be automatically given your COVID-19 vaccine appointments, as the viral messages claim.

Your COVID-19 vaccine appointment will be issued according to these criteria :

  • when you registered for COVID-19 vaccination
  • your age
  • if you have any co-morbidities (chronic illness)
  • your location

Nowhere in this process do you see it being mentioned that this feature allows you to request for a vaccine appointment.

Fact #3 : It Is More Convenient Than Calling Hotline

To be clear, this is a legitimate Helpdesk option to help senior citizens age 60 years and above check for their COVID-19 vaccine appointments.

It is no different than calling the JKJAV hotline at 1800-888-828, to ask why you have not received your vaccine appointment.

Now that this new Helpdesk option has been introduced, you should definitely use it instead of calling the JKJAV hotline, which is always busy and hard to get through.

Fact #4 : This Is Not A Vaccine Registration Feature

This new Helpdesk option helps to identify senior citizens who may not have received their appointments, possibly due to these reasons :

  • not aware of where to look for vaccine appointment details
  • did not even register for COVID-19 vaccination
  • MySejahtera app cache corruption

However, it is not a replacement for the COVID-19 vaccine registration process. You cannot use this “method” to ask for a COVID-19 vaccine appointment if you have not yet registered for it.

Even with the introduction of this new Helpdesk feature, you must still register yourself for COVID-19 vaccination through these five ways :

  1. The MySejahtera app – a future update will introduce a button to register for an appointment.
  2. The Vaksin COVID website.
  3. The telephone hotline : 1800-888-828
  4. Manually at health clinics, hospitals and private clinics
  5. House-to-house registration at targeted rural areas for senior citizens.

Please make sure you register for your free COVID-19 vaccine ASAP!

 

Help Support My Work!

If you would like to support my work, you can do so via bank transfer /  PayPal / credit card.

Name : Adrian Wong

Credit Card / Paypal : https://paypal.me/techarp
Bank Transfer : CIMB 7064555917 (Swift Code : CIBBMYKL)

Thank you in advanced! 

 

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Failed To Get AstraZeneca 2.0? Check MySejahtera Anyway!

If you failed to get a slot in the AstraZeneca 2.0 vaccine programme, you should still check MySejahtera anyway.

That’s because many people who failed to get a slot just discovered that their application actually succeeded!

 

Failed To Get AstraZeneca 2.0? Check MySejahtera Anyway!

Many people had trouble getting a slot for the AstraZeneca 2.0 vaccine programme when it was opened up to people below 60 years of age.

Not only was it delayed, people soon found that it was impossible to open up the list of available slots, even with a lot of frustrated banging on their keyboards and phone displays!

But today, many of them are reporting that they were issued vaccine appointments in their MySejahtera, even though they thought they failed to get into AstraZeneca 2.0!

Here are three examples sent to us – each one thought they failed in registering for AstraZeneca 2.0, but somehow received their vaccine appointments anyway!

So just keep an eye out on MySejahtera, even if you thought you failed to get a slot in the AstraZeneca 2.0 vaccine programme. It is possible that your application went through, but the system was too jammed to show you the Thank you message.

 

How To Check For AstraZeneca 2.0 Appointment In MySejahtera?

For those who are not sure, here is our step-by-step guide on how to check for AstraZeneca 2.0 appointments in MySejahtera!

  1. Make sure you update to MySejahtera 1.0.28 or later before you proceed.
  2. Open MySejahtera.
  3. Tap on the Close button on the upper right corner of the default Check-in screen.
  4. You should see the MySejahtera main screen, and it should show you a new COVID-19 Vaccination option.

  1. Tap on the COVID-19 Vaccination option and it will show you this information display.
  2. Tap on the first option – Vaccine for [your name here] – to start with the registration process.

  1. You should now see your first dose appointment details – the location, date and time.

 

Prepare For Your AstraZeneca 2.0 Appointments!

Before you go for your AstraZeneca 2.0 vaccination appointment, please make sure you bring :

  • Your MyKad / passport
  • Your smartphone with MySejahtera
  • A pen and something stiff to write on – there are no writing tables there!
  • A face mask to wear!
  • A list of your medications, in case you need to consult the doctor there
  • A bottle of water, in case you need something to drink

You can also read about the AstraZeneca vaccination process at these three vaccination centres :

 

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Get 50% Off PDRM Fines Using MyBayar Saman!

PDRM just launched the MyBayar Saman portal and mobile app, offering 50% off selected traffic fines from now until 11 April 2021!

Find out more about MyBayar Saman, and how to get 50% off your PDRM traffic fines!

 

PDRM Launches MyBayar Saman Portal + Mobile App!

On 25 March 2021, the Inspector-general of Police Tan Sri Abdul Hamid Bador launched the MyBayar Saman portal and mobile app at the PDRM Bukit Aman headquarters.

The PDRM launched MyBayar Saman as an alternative payment option, instead of paying over-the-counter, or using private collecting agents like MyEG.

This would also save the public money as MyBayar Saman is FREE, and does not collect service charges. They can also pay their fines at their convenience, without wasting time queuing to pay.

 

Get 50% Off PDRM Fines Using MyBayar Saman!

PDRM is offering early birds a 50% discount on selected traffic fines on MyBayar Saman, from now until 11 April 2021.

Major traffic offences will NOT receive this 50% discount, and they include :

  • jumping red lights
  • speeding
  • crossing double lines
  • using a mobile phone while driving
  • driving in the emergency lane

 

MyBayar Saman : Frequently Asked Questions

Here is the official MyBayar Saman FAQ.

A. MyBayar Saman FAQ

  1. Who is allowed to register and use the MyBayar portal?
    Individual: Malaysian Citizen and Malaysian Permanent Resident (PTM) aged 18 years and above.
  2. What are the requirements for registering and using the MyBayar portal?
    Individual that are eligible must have a records or transaction within the MyBayar System.
  3. How can new users register on the MyBayar portal?
    New users can access the register button and will be direct to the user registration page to fill out all the required details in the form.
  4. What is the purpose of the user’s identity card number when registering on the MyBayar portal?
    The use of identity card numbers is an initiative towards conducting business online with the guarantee of identity verification and security of user data.
  5. What action should be taken by users who have forgotten the password of the MyBayar portal account?
    Users need to reset the password by accessing the “forgot password?” Button.
  6. After making a payment on the MyBayar portal, how long does it take for the system to update user records?
    The summons record is updated as soon as the user makes the payment.
  7. What if the payment made through the MyBayar portal is not successful?
    If the payment is made on the MyBayar portal is not successful, users need to make a complaint by email to mybayarsaman@rmp.gov.my.
  8. What are the advantages of using the MyBayar portal service other than the payment channel for PDRM summons?
    Users who register and make payments on the MyBayar portal will not be charged any additional fees other than traffic offense summons.
  9. How to ensure a secure online experience when users access to the MyBayar portal?
    Do not share your account password and make sure to log out your MyBayar account after completing make transactions before visiting other websites.
  10. How do I know that my transactions have been successful?
    Once your payment is successful, you can view previous payments in payment history. You can generate and print receipt.

B. General FAQ

  1. What should I do if the traffic offense summons record with the same vehicle registration number but not my vehicle?
    The offender has to go to the traffic branch that issued the summons and subsequently lodge a complaint in the traffic section for denial. Offender need to provide information on the type of vehicle that uses the same registration number. Once the complaint is resolved, offender are advised to check any traffic branch or MyBayar portal whether the summons has been dismissed or not.
  2. What is the effect of leaving the outstanding summons?
    The effect of leaving outstanding summons can result in offenders being blacklisted and issued an arrest warrant thus resulting in users not being allowed to renew road tax and driving licenses. Users will only be removed from the list after clearing all outstanding summonses.

C. FPX FAQ

  1. Can I pay using FPX?
    Yes. You can use FPX as long as you have an active internet banking account with any of the FPX participating banks. No registration is required with FPX.
  2. What is the minimum and maximum transaction limit for FPX?
    For retail/personal banking account, the minimum limit per transaction is RM1.00 and maximum amount is limited up to RM30,000 per transaction.
    *The above limit is subject to your internet banking withdrawal limit with your bank, whichever is lower.
  3. I have made a payment using FPX, how can I know that my payment is successful?
    There are 3 methods in which you will be able to know that your FPX transaction is successful:
    • Online receipt provided by FPX.
    • Email notification sent by FPX system (provided that you have entered your email address during MyBayar
    • Saman user registration).
    • Online receipt provided by your bank.
  4. While making payment using FPX, I have received an error / unsuccessful transaction message. However, the money has been deducted from my bank account. What should I do?
    In the event that your account has been deducted but the transaction was unsuccessful for some reasons, your money will be credited back into your account by your bank. You are advised to contact your bank for the reversal status by providing the FPX Transaction ID or Merchant Order No. as a reference. You may also provide the screen shot of your payment on your mobile phone that displays the FPX Transaction ID or Merchant Order No. as a proof to facilitate the bank.
  5. PDRM claims it has not received my summon compound payment although the FPX Transaction status is successful. What should I do?
    FPX transaction status is final and the bank is obligated to update your payment in a timely manner. In this case, you should contact PDRM via mybayarsaman@rmp.gov.my e-mail to verify the status of your summon compound payment. You can provide the necessary details such as the online receipt issued by FPX/PDRM or the email notification received from FPX that contain the following details:
    • FPX Transaction ID.
    • Merchant Order No.
    • Payment amount.
    • Date and time of the payment.
  6. Can I cancel a successful FPX transaction?
    No. It is not possible to cancel a successful FPX transaction via MyBayar Saman system. However, you may request PDRM for such cancelation, subject to PDRM policy.
  7. How do I get confirmation of my compound payment with FPX?
    For the purpose of verification and further clarification of inquiries related to FPX, please contact your bank that has completed the payment of your summons compound.
  8. Is my transaction via FPX really secure?
    FPX uses high standards of authentication and certification to ensure all transactions are secure.
  9. What is availability of FPX services?
    Currently FPX service is available 24 hours daily at most of the FPX participating banks.
    *Depending on the participating banks’ internet banking service availability.
  10. Is FPX service meant for individual payment only?
    No. FPX service can support both payments by individual and corporation depending on the model subscribed by your merchant. Payment made by individual is known as Business to Consumer (B2C) model, while payment made by corporation is known as Business to Business (B2B) model.
  11. If I have a problem related to summon compound payment with PDRM, who can i contact?
    You can send your inquiry to email address mybayarsaman@rmp.gov.my, local call center 603-22663346/47 and by mail addressed to Cawangan Pengurusan Saman, Jabatan Siasatan dan Penguatkuasaan Trafik, Ibu Pejabat Polis Diraja Malaysia, Bukit Aman, 50560, Kuala Lumpur.
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D. Card FAQ

  1. Can I pay for the summons online using card?
    Yes, you can make payment for the summons online using a valid debit card, credit card and prepaid card.
  2. How do I ensure that the payment transaction was successful?
    There are 3 (three) methods to check if the payment transaction was successful:
    • Transaction notification from your card issuing bank sent via short message service (SMS), email or mobile application push notification.
    • Payment receipt (online) from MyBayar Saman portal / mobile application.
    • Transaction authorisation/approval code from the card payment portal.
  3. Do I need to inform PDRM or the bank after I have successfully made payment via the MyBayar Saman portal/application?
    You do not need to contact PDRM or the bank as the payment information will be updated automatically.
  4. What types of cards are accepted for payment through MyBayar Saman portal/application?
    You can make payment with a Mastercard or Visa debit card, credit card or prepaid card.
  5. What should I do if the transaction was unsuccessful but my account balance was deducted or my credit card has been charged?
    You are advised to contact your card issuing bank to check on the payment status and inform the bank for their further action.
  6. Why am I still unable to make payment despite having tried several times?
    You are advised to contact your card issuing bank to check the status of your card/account. Common reasons for declined transactions are:
    • Insufficient balance in the savings/current account linked to the debit card or insufficient usage limit on your credit card account.
    • Your payment amount exceeds the daily spending limit set on your card.
    • The ‘card not present’ (cardless) usage function for the card has not been activated.
  7. What should I do if PDRM informs me of unpaid/unsettled summons even though the transaction status was successful?
    You may contact PDRM via email mybayarsaman@rmp.gov to confirm the summons payment by providing the required information such as the receipt issued via the MyBayar Saman portal/application.
  8. Can I request to cancel a successful debit card or credit card transaction?
    Any cancellation application must be directed to PDRM; please refer to the terms and conditions of the MyBayar Saman portal/application.
  9. Is it safe to enter my debit card or credit card information on MyBayar Saman portal/application?
    Your card information is safe as MyBayar Saman portal/application is 3-D Secure (3-domain secure) and every transaction performed requires transaction authentication by entering the “One Time Password” (“OTP”) sent to a mobile phone number or mobile application that you had registered with your card issuing bank.
  10. Who should I contact if I have a problem with a PDRM summons payment?
    For any enquiries, please email to mybayarsaman@rmp.gov.my, call the ‘Pusat Panggilan Setempat (Call Centre)’ at 603-22663346/47 or via letter to ‘Pusat Panggilan Setempat, Cawangan Pengurusan Saman, Jabatan Siasatan dan Penguatkuasaan Trafik, Ibu Pejabat Polis Diraja Malaysia, Bukit Aman 50560 Kuala Lumpur’.
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How To Register Your Maid For COVID-19 Vaccine!

You can now register your maid / domestic helper for the free COVID-19 vaccine programme in Malaysia!

Find out how to register your maid / domestic helper for the free COVID-19 vaccine on MySejahtera!

 

You Can Now Register Your Maid For FREE COVID-19 Vaccine!

On 11 February 2021, the Malaysian government announced that the COVID-19 vaccine will be offered for FREE to all foreign residents in Malaysia.

This includes maids, domestic helpers, blue collar and white collar workers and even their spouses.

On 24 March 2021, the Malaysia Science, Technology and Innovation Minister, Khairy Jamaluddin, confirmed that you can start registering your maid as a dependent in MySejahtera :

 

How To Register Your Maid For COVID-19 Vaccine!

Your maid is considered as a dependent, for the purpose of registering for the COVID-19 vaccine.

Here is our video guide on how to register for COVID-19 vaccination for your dependents using MySejahtera.

It’s the same process, whether you are using an Apple iPhone, or an Android smartphone.

Don’t worry about making mistakes. You can redo the registration, to correct for mistakes.

For those who prefer pictures and text, here is our step-by-step pictorial guide :

  1. Make sure you update to MySejahtera 1.0.30 or later before you proceed.
  2. Open MySejahtera.
  3. Tap on the Close button on the upper right corner of the default Check-in screen.
  4. You should see the MySejahtera main screen, and it should show you a new COVID-19 Vaccination option.

  1. Tap on the COVID-19 Vaccination option and it will show you this information display.
  2. Tap on the second option – Add Vaccine Dependent.

  1. You will be shown a screen with your registered dependents.
  2. If you did not add any dependents yet, you can do so by tapping on the Add Vaccination Dependent option at the bottom.
    Otherwise, skip to Step 12.

  1. Key in your maid’s details – Full name, Relationship with you, NRIC / Passport number, Age, Gender, Current Address and Post Code, and State.
  2. Check the details and tap Save when you are done.

  1. Your newly-added dependent will now appear in the list of dependents.

  1. Tap on the Add as vaccine dependent option of the dependent you wish to register.
  2. You will be asked to confirm that you have the authority to manage the vaccination process for your maid.
    You are also asked to note that once this maid is registered to your MySejahtera account, she cannot be registered for the COVID-19 vaccine programme with a different MySejahtera account.
  3. Tap on Yes, Proceed to proceed with the registration.

  1. You will be asked to verify your maid’s name and Passport number; as well as confirm that she is over 18 years old.
    Technically, it should state 18 years old and older, because the COVID-19 vaccine programme is open to those who are 18 years of age too.
  2. If you notice any mistake, tap Edit to change the name and IC / Passport number.
  3. Otherwise, tap the I confirm that my dependent is over 18 years old check box, and tap Submit.

  1. You will be asked to answer four simple questions, to determine whether she should be classed under Phase 2 or Phase 3 of the COVID-19 Vaccination Program, as well as your location.
  2. The address search option may not work. If that happens, tap on the Location finder to let MySejahtera use your GPS location.

  1. Please BE HONEST in this assessment. It will, after all, be verified by the Ministry of Health.When it comes to Question no. 2 – Do you have any comorbities? – that refers to any medical condition you have that may put you at greater risk of dying from COVID-19.For your reference, this includes :
    • Diabetes mellitus
    • Hypertension (high blood pressure)
    • Heart disease
    • Asthma
    • Cancer
    • Chronic lung disease
    • Kidney disease
    • Liver disease
    • Stroke
    • Low Immunity (Immunocompromised)
    • Obesity
    • Others

  1. Once you are done, tap Submit, and your dependent will have a green checkmark next to it.
  2. If you made any mistake, you can tap on Remove vaccine dependent, and begin the process all over again, from Step 12.

Then all you have to do is wait for the Malaysia Ministry of Health to contact you when it is your maid’s turn to be vaccinated against COVID-19!

 

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How To Register For COVID-19 Vaccination On MySejahtera!

You can now register for COVID-19 vaccination on MySejahtera, and here is our guide on how to do just that!

Updated @ 2021-03-22 : Added a new video, and instructions on registering your dependents. Updated various parts of the article.

Updated @ 2021-03-03 : Added instructions on how to confirm that your registration was successful.
Updated @ 2021-02-25 : Updated the video and guide with registration confirmation screen.
Updated @ 2021-02-24 : Added a video guide, as well as more details
Originally posted @ 2021-02-23

 

Option To Register For COVID-19 Vaccination Now On MySejahtera!

On 22 February 2021, the Malaysia Ministry of Health released MySejahtera 1.0.28 for iOS and Android devices, which adds the option to register for COVID-19 vaccination.

The COVID-19 Vaccine has arrived in Malaysia! With the new vaccination module, verify your name and IC and submit the additional details to complete your registration in the app.

Be sure to enable your app’s push notification to receive the latest updates regarding the vaccination rollout, which will commence in phases:

– PHASE 1 (February – April 2021): Frontliners
– PHASE 2 (April – August 2021): Remaining healthcare workers and high risk group
– PHASE 3 (May 2021 – February 2022): Adult population >18 years

MySejahtera 1.0.29 was released on 24 February 2021, with bug fixes.

MySejahtera 1.0.30 was released on 19 March 2021, introducing the ability to register your dependents as well.

 

How To Register For COVID-19 Vaccination On MySejahtera!

Here is our video guide on how to register yourself and/or your family for COVID-19 vaccination using the MySejahtera app.

It’s the same process, whether you are using an Apple iPhone, or an Android smartphone.

Don’t worry about making mistakes. You can redo the registration, to correct for mistakes.

For those who prefer pictures and text, here is our step-by-step pictorial guides.

Registering Yourself For COVID-19 Vaccination

  1. Make sure you update to MySejahtera 1.0.28 or later before you proceed.
  2. Open MySejahtera.
  3. Tap on the Close button on the upper right corner of the default Check-in screen.
  4. You should see the MySejahtera main screen, and it should show you a new COVID-19 Vaccination option.

  1. Tap on the COVID-19 Vaccination option and it will show you this information display.
  2. Tap on the first option – Vaccine for [your name here] – to start with the registration process.

  1. You will be asked to verify your name and IC (MyKad) or passport number, as well as your MySJ ID (your telephone number). Click Submit if they are correct, or Edit if they are wrong.

  1. After verifying your details, you will be informed that the COVID-19 Vaccination Program is currently in Phase 1 – for frontliners only.
  2. You can register for Phase 2 and Phase 3 of the COVID-19 Vaccination Program on MySejahtera by tapping on the blue CLICK HERE link.

  1. You will be asked to answer three simple questions, to determine whether you should be classed under Phase 2 or Phase 3 of the COVID-19 Vaccination Program, as well as your location.
  2. The address search option may not work. If that happens, tap on the Location finder (circled in red) to let MySejahtera use your GPS location.

Please BE HONEST in this assessment. It will, after all, be verified by the Ministry of Health.

When it comes to Question no. 2 – Do you have any comorbities? – that refers to any medical condition you have that may put you at greater risk of dying from COVID-19.

For your reference, this includes :

  • Diabetes mellitus
  • Hypertension (high blood pressure)
  • Heart disease
  • Asthma
  • Cancer
  • Chronic lung disease
  • Kidney disease
  • Liver disease
  • Stroke
  • Low Immunity (Immunocompromised)
  • Obesity
  • Others

  1. Once you are satisfied with your answers, hit Submit and you are done!You should see this screen pop-up (for version 1.0.29 onwards).

Then all you have to do is wait for the Malaysia Ministry of Health to contact you when it is your turn to be vaccinated against COVID-19!

Registering Your Family For COVID-19 Vaccination

  1. Make sure you update to MySejahtera 1.0.30 or later before you proceed.
  2. Open MySejahtera.
  3. Tap on the Close button on the upper right corner of the default Check-in screen.
  4. You should see the MySejahtera main screen, and it should show you a new COVID-19 Vaccination option.

  1. Tap on the COVID-19 Vaccination option and it will show you this information display.
  2. Tap on the second option – Add Vaccine Dependent.

  1. You will be shown a screen with your registered dependents.
  2. If you did not add any dependents yet, you can do so by tapping on the Add Vaccination Dependent option at the bottom.
    Otherwise, skip to Step 12.

  1. Key in your dependent’s details – Full name, Relationship with you, NRIC / Passport number, Age, Gender, Current Address and Post Code, and State.
  2. Check the details and tap Save when you are done.

  1. Your newly-added dependent will now appear in the list of dependents.

  1. Tap on the Add as vaccine dependent option of the dependent you wish to register.
  2. You will be asked to confirm that you have the authority to manage the vaccination process for your dependent.
    You are also asked to note that once this dependent is registered to your MySejahtera account, he/she cannot be registered for the COVID-19 vaccine programme with a different MySejahtera account.
  3. Tap on Yes, Proceed to proceed with the registration.

  1. You will be asked to verify your dependent’s name and MyKad / Passport number; as well as confirm that he/she is over 18 years old.
    Technically, it should state 18 years old and older, because the COVID-19 vaccine programme is open to those who are 18 years of age too.
  2. If you notice any mistake, tap Edit to change the name and IC / Passport number.
  3. Otherwise, tap the I confirm that my dependent is over 18 years old check box, and tap Submit.

  1. You will be asked to answer four simple questions, to determine whether you should be classed under Phase 2 or Phase 3 of the COVID-19 Vaccination Program, as well as your location.
  2. The address search option may not work. If that happens, tap on the Location finder to let MySejahtera use your GPS location.

  1. Please BE HONEST in this assessment. It will, after all, be verified by the Ministry of Health.When it comes to Question no. 2 – Do you have any comorbities? – that refers to any medical condition you have that may put you at greater risk of dying from COVID-19.For your reference, this includes :
    • Diabetes mellitus
    • Hypertension (high blood pressure)
    • Heart disease
    • Asthma
    • Cancer
    • Chronic lung disease
    • Kidney disease
    • Liver disease
    • Stroke
    • Low Immunity (Immunocompromised)
    • Obesity
    • Others

  1. Once you are done, tap Submit, and your dependent will have a green checkmark next to it.
  2. If you made any mistake, you can tap on Remove vaccine dependent, and begin the process all over again, from Step 12.

Then all you have to do is wait for the Malaysia Ministry of Health to contact you when it is your dependent’s turn to be vaccinated against COVID-19!

 

Confirm Your COVID-19 Vaccination Registration

Don’t leave just yet. Make sure your registration was completed properly using these steps :

  1. Go back to the MySejahtera main screen, and tap on the COVID-19 Vaccination option again.

  1. In this screen, tap on the first option – Vaccine for [your name here] again.

  1. If you see this screen, then you have successfully registered for the COVID-19 vaccination program.

 

No Need To Register Again For COVID-19 Vaccination

On 3 March 2021, National Immunisation Programme Coordinating Minister Khairy Jamaluddin said that “there is no need to resubmit” the application.

He clarified this on 4 March 2021, stating that MySejahtera is currently updating its vaccination registration record.

So there is NO NEED to register for vaccination again, even if you do not see the vaccination status page above.

As long as you submitted your registration and saw this THANK YOU pop-up, you have successfully registered for the COVID-19 vaccination programme.

 

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Warning : Pahang Limits Dining To Just 1 Hour!

Please be warned that Pahang limits dining at eateries, cafes and restaurants to just 1 hour!

 

Warning : Pahang Limits Dining To Just 1 Hour!

On 5 March 2021, Pahang switched to the less stringent RMCO / PKPP restrictions, which allowed some limited tourism, as well dining in at eateries, cafes and restaurants.

However, the Pahang Disaster Management Committee decided to impose an additional limitdining is limited to 1 hour per customer!

In Pahang, all dining premises must follow requirements :

  • there must be 1 metre distance between tables
  • seating capacity is according to table size and 1 metre physical distance between customers
  • maximum dining time is 1 hour per customer
  • the dining in capacity of the premise must be stated at the premise entrance, and obeyed

 

Scan MySejahtera Every Hour While Dining In Pahang?

While sitting inside a cafe or restaurant for hours will increase your risk of getting infected with COVID-19, it seems impractical to have a standard 1 hour limit for dining premises.

After all, a 5-course dinner at a full service restaurant will definitely take longer than an hour, while a quick bite at a burger joint will last less than 30 minutes.

So unless they are basically asking restaurants to serve pre-cooked meals, we have no idea how the Pahang state government is going to enforce this rule.

However, scanning MySejahtera every hour is NOT going to work, because it will merely prove to the police that you have been inside the cafe or restaurant for more than an hour.

A quick check on MySejahtera will show the police just how many times you scanned MySejahtera at the same dining outlet, and therefore, how many hours you were there.

Therefore, the only thing you can do while in Pahang is to limit yourself to dining in at cafes and eateries that serve pre-cooked or quick meals, and avoid full-service restaurants that serve multiple-course meals.

The safest option is to order food to go – by drive-through or takeaway – or have it delivered to you.

It’s just not worth getting a RM 10,000 fine for dining in more than 1 hour in Pahang…

 

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MySejahtera Now Shows Correct Vaccine Registration Dates!

It took them almost 2 weeks to fix the issue, but MySejahtera will now show you the correct vaccine registration and assessment dates!

 

MySejahtera Now Shows Correct Vaccine Registration Dates!

After initially showing the wrong registration dates for the COVID-19 vaccination program, MySejahtera will now show you the correct dates!

This will be a real relief for the public who has been thoroughly confused by the wrong dates, and suggestions that their registration did not go through.

Even though National Immunisation Programme Coordinating Minister Khairy Jamaluddin said that the first registration was already recorded, we all want to see it stated correctly in MySejahtera.

As you can now see in this comparison, the registration and assessment dates are now accurately reflected.

 

Haven’t Registered For Vaccine On MySejahtera?

If you have not registered for vaccine on MySejahtera, please do so ASAP! It’s very simple!

We also have a pictorial and video guide for you : How To Register For COVID-19 Vaccination On MySejahtera!

You can also register for vaccination online or by phone!

Online Registration : Malay | English

Phone Hotline : 1800-888-828

So get registered for your FREE vaccination, and be amongst the first to be free from COVID-19!

Note : Do NOT register again online or by phone, if you have already registered via MySejahtera.

 

Wrong MySejahtera Vaccine Registration Dates?

On 3 March 2021, MySejahtera started displaying a vaccination status page, but it only appeared for some people.

For everyone else, clicking on the Vaccine for [Your Name] link just leads them back to the registration process, instead of the status page.

They would have to go through the entire vaccination registration process again, before the status page would appear.

After they re-register for vaccination on MySejahtera, the Vaccine for [Your Name] link will then correctly show the vaccination status page.

There was also concern when users noticed that MySejahtera was showing a new registration date, instead of the original registration date.

 

No Need To Register Again For Vaccine On MySejahtera!

On 4 March 2021, the National Immunisation Programme Coordinating Minister Khairy Jamaluddin, said that MySejahtera is currently updating its vaccination registration record.

Missing Vaccination Status Page?

He assured everyone that all MySejahtera users should see the vaccination status page today.

If you still do not see the vaccination status page, you do NOT need to re-register for the vaccination programme.

Wrong Vaccination Registration Date?

He also said that those who re-registered and received a new date on their vaccination status page do not need to worry.

The appointment will be set according to the first registration date, not the new registration date.

 

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MySejahtera : RM10K ~ RM50K Fine Can Be Appealed!

MySejahtera logging is MANDATORY, and the fine just increased to RM 10,000 for individuals and RM 50,000 for companies!

However, the government allows you to appeal for a lower fine, so make sure you do that!

Updated @ 2021-03-13 : Added RM50K fine for companies, and other updates.

Updated @ 2021-03-12 : Added details of increased RM10K fine for individuals.

Originally posted @ 2021-02-10

 

MySejahtera : Mandatory, Fine Now RM10K ~ RM50K!

MySejahtera logging has been mandatory since 10 February 2021, but most people still seem unaware of this.

You can still get fined if you registered with an alternate app like Selangkah, but not MySejahtera.

On 3 March 2021, the non-compliance fine was increased, from 11 March 2021 onwards to :

The massively increased fines will definitely be a problem for many people who don’t even earn that much in 4 months!

Look at this picture of a compound that a netizen received on the very first day the fine was increased!

Apparently, this person was fined for not registering with MySejahtera, even though he registered with a different app or the manual log book.

 

MySejahtera Fine Can Be Appealed

Malaysia Senior Minister of Defence Datuk Seri Ismail Sabri Yaakob stated that the maximum fine of RM10,000 for individuals is only for “repeat and serious offenders”.

According to the Inspector General of Police Abdul Hamid Bador, the police officers do not have the power to reduce the fine. It is merely their duty to issue the compound.

However, those who receive the compound can appeal for a reduction in the fine at the nearest District Health Office.

So if you are caught not scanning the QR code using your MySejahtera app :

  • DO NOT ARGUE with the police officer.
  • Accept the compound from the police officer.
  • Head to the nearest District Health Office to appeal the fine.

Potential mitigating factors could include your economic status, a first-time offence, not owning a smartphone, poor or no Internet connectivity in that area.

DAP Selangor is also offering legal assistance, so you can give them a try too, if your appeal fails.

Recommended : Malaysia Announces COVID-19 Fines Of RM10K ~ RM100K!

 

MySejahtera : Mandatory Since Feb 2021, Fine Originally RM1K

COVID-19 contact tracing requires timely and accurate logging of everyone’s movements, which has been accomplished by many apps and manual logbooks in Malaysia.

However, to streamline and speed up the contact tracing process, the Malaysia National Security Council (MKN) announced on 9 February 2021 that MySejahtera logging is now mandatory.

From Wednesday, 10 February 2021 onwards, everyone in Malaysia must log their movements in public areas using the MySejahtera app.

You can use other contact tracing apps as well, but only in addition to MySejahtera, which again is MANDATORY.

The use of manual logbooks is no longer allowed, except in rural areas where Internet connectivity is poor or not available.

However, the government did not detail how people who do not own a smartphone are supposed to log their visits.

The fine was originally set at RM 1,000 per person, per offence for those who failed to log their movements using MySejahtera.

The original RM 1,000 fine for not logging your movement in public places is not new. Malaysian netizens have shared videos and photos of enforcement checks for months now.

 

MySejahtera : What Is It?

MySejahtera is a mobile app developed by the Malaysian government. It serves as a contact tracing tool, as well as a way to disseminate verified information on COVID-19 in Malaysia.

Its users can log their movements by quickly and simply scanning a QR code at public places. This is a safer option to signing a logbook, because you won’t need to touch the logbook or use a shared pen.

Using MySejahtera also allows the Malaysia Ministry of Health (KKM) to easier and faster conduct contact tracing.

Please note that EVERY PERSON – including children and domestic helpers – must be registered.

Unfortunately, the government has not stated what people should do, if they do not have a smartphone.

 

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No Need To Register Again For Vaccination On MySejahtera!

The Malaysian government has clarified that MySejahtera is being updated, and there is NO NEED to register again for COVID-19 vaccination!

Find out what’s going on, and why you don’t have to re-register for COVID-19 vaccination!

 

Register Again For Vaccination : What’s Going On?

On 3 March 2021, MySejahtera started displaying a vaccination status page, but it only appeared for some people.

For everyone else, clicking on the Vaccine for [Your Name] link just leads them back to the registration process, instead of the status page.

They would have to go through the entire vaccination registration process again, before the status page would appear.

After they re-register for vaccination on MySejahtera, the Vaccine for [Your Name] link will then correctly show the vaccination status page.

There was also concern when users noticed that MySejahtera was showing a new registration date, instead of the original registration date.

 

No Need To Register Again For Vaccination On MySejahtera!

On 4 March 2021, the National Immunisation Programme Coordinating Minister Khairy Jamaluddin, said that MySejahtera is currently updating its vaccination registration record.

Missing Vaccination Status Page?

He assured everyone that all MySejahtera users should see the vaccination status page today.

If you still do not see the vaccination status page, you do NOT need to re-register for the vaccination programme.

Wrong Vaccination Registration Date?

He also said that those who re-registered and received a new date on their vaccination status page do not need to worry.

The appointment will be set according to the first registration date, not the new registration date.

 

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How To Check If MySejahtera Vaccine Registration Successful!

After registering for your COVID-19 vaccine in MySejahtera, please CHECK to make sure the registration was successful!

 

How To Check If MySejahtera Vaccine Registration Successful!

After registering for COVID-19 vaccination in MySejahtera, don’t leave just yet!

Please follow these steps to CHECK if your registration was successful!

  1. Go back to the MySejahtera main screen, and tap on the COVID-19 Vaccination option again.

  1. In this screen, tap on the first option – Vaccine for [your name here] again.

  1. If you see this screen, then you have successfully registered for the COVID-19 vaccination program.

 

Check, But No Need To Register Again For Vaccination

On 3 March 2021, National Immunisation Programme Coordinating Minister Khairy Jamaluddin said that “there is no need to resubmit” the application.

He clarified this on 4 March 2021, stating that MySejahtera is currently updating its vaccination registration record.

So there is NO NEED to register for vaccination again, even if you do not see the vaccination status page above.

As long as you submitted your registration and saw this THANK YOU pop-up, you have successfully registered for the COVID-19 vaccination programme.

 

Earlier Reasons To Check + Confirm Your Registration

On 3 March 2021, MySejahtera started displaying a vaccination status page, but it only appeared for some people.

For everyone else, clicking on the Vaccine for [Your Name] link just leads them back to the registration process, instead of the status page.

They would have to go through the entire vaccination registration process again, before the status page would appear.

After they re-register for vaccination on MySejahtera, the Vaccine for [Your Name] link will then correctly show the vaccination status page.

Without accessing this status page, how will people find out when their first and second dose appointments will be?

There was also concern when users noticed that MySejahtera was showing a new registration date, instead of the original registration date.

 

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Is WhatsApp Going To Charge For Picture Messages?

Is WhatsApp going to charge us to send and receive picture messages from 1 March onwards?

Find out what’s going on, and what the FACTS really are!

 

Claim : WhatsApp Is Going To Charge For Picture Messages!

This viral claim is spreading like wildfire on WhatsApp, with people asking – is this true?

Please note: Starting from March 1st, all pictures of “good morning, good morning, happy weekend, etc.” will be charged, and it is a two-way charge (sending and receiving), please use text for greetings , Don’t use pictures! Thank you

请各位注意:从3月1日开始,凡是“问好“的早安丶上午好丶周未快乐等等的图片都要收费了,而且是双向收费(发与收),请各位问候要用文字,不要用图片!谢谢

Ambil perhatian: Bermula dari 1 Mac, semua gambar2 “selamat pagi, selamat berhujung minggu, dan sebagainya” akan dikenakan bayaran, dan ianya adalah bayaran dua-hala(hantar dan terima), tolong gunakan teks untuk ucapan. Jangan gunakan gambar2! Terima kasih.

 

No, WhatsApp Is NOT Going To Charge For Picture Messages!

Such viral messages have been circulating for years, often being modified to change the date or details. But the premise is always the same – WhatsApp will start charging us.

This latest version is most likely an attempt to stop people from sending all those irritating Good Morning and Happy Weekend messages.

The truth is – WhatsApp is NOT going to charge for sending or receiving picture messages.

In fact, it does not make sense for WhatsApp to charge us to use their free messaging service. Here are the reasons why…

Reason #1 : WhatsApp Needs To Stay Free

WhatsApp became big by providing a FREE messaging service, and that includes the ability to send and receive picture messages.

Even when they tried to monetise WhatsApp without charging users for messages, they were roundly criticised and many abandoned them for Telegram and Signal.

Charging for their free messaging service will merely trigger a massive exodus to alternative free messaging services like Telegram, Signal, WeChat, Line, KakaoTalk, etc.

Reason #2 : WhatsApp Needs Us As Their Product

WhatsApp will probably charge companies using their (still free) WhatsApp Business app, and introduce payment services to make money.

But they will always keep messaging free for end-users, because we are their “product”. WhatsApp needs a massive number of users to “sell” to businesses, including those on Facebook.

Our metadata is useful to advertisers on Facebook, and eventually, WhatsApp will likely charge businesses for the right to access their massive user base.

Ultimately, it does not make business sense for WhatsApp to charge end users like us.

Reason #3 : WhatsApp Does Not Have The Ability To Charge Us

Think about it for a second – did you ever give WhatsApp your credit card details? Or did they introduce any payment method?

If not, how on Earth are they ever going to charge you?

There is simply NO WAY for WhatsApp to charge us anything. Not until they ask for our credit card details, or introduce some kind of payment method.

Reason #4 : There Would Be Advanced Warning

Even if WhatsApp really wanted to charge for messaging, they cannot just start charging on-the-sly.

Remember the big hoohah over the change in privacy policy? It only happened because they had to tell people that they were changing it, and ask them to accept those changes.

So if it does come to pass that WhatsApp will start charging for messages, they will have to inform you in advanced and you will have the opportunity to switch to an alternative messaging service.

 

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Maxis TV Is Here, But Is It Worth Subscribing?

Maxis TV promises to offer multiple OTT steaming services at a cheaper price.

Take a look at what Maxis TV actually offers, and find out if it’s really worth your money!

 

Maxis TV : Cheaper OTT Streaming Bundles?

What exactly is Maxis TV? Maxis calls it a “first of its kind video entertainment service”.

Let’s be clear – Maxis TV is not a video streaming service. In fact, Maxis doesn’t actually stream anything to anyone.

All Maxis TV really does is offer bundles of five existing OTT streaming services.

  • dimsum
  • iQIYI
  • MUBI
  • viu
  • WeTV iflix

While they call it “completely new in the market and cannot be found anywhere else”, that’s only true if you are too lazy to subscribe to those streaming services yourselves.

Their true value proposition is offering these OTT streaming services at cheaper prices, with a single payment point. That’s really it.

 

Maxis TV Bundles : Are They Worth It?

Maxis TV promises to offer flexible OTT bundle passes, which confusingly, are divided into three categories :

  • Single Pass (should really be called Limited Pass)
    – Daily with 3 GB data limit : RM 3
    – Weekly with 5 GB data limit : RM 5
    – Monthly with 10 GB data limit : RM 9.99
  • 2-OTT Bundle with Unlimited Data : RM 18 per month
  • Unlimited Bundle with Unlimited Data : RM 42 per month

We can quickly identify a few problems with the Maxis TV bundles…

Single Pass with Limited Data

Maxis should have kept things simple – charge by the day, week or month. But they had to complicate it by adding a data limit.

Their potential subscribers are going to have to figure out – how much data does this movie take up? Or that TV episode?

Why add this unnecessary limit? It seems intentionally designed to prevent binge-watching by people on a budget.

2-OTT Bundle

Maxis TV offers only five combinations for their 2-OTT Bundle.

You cannot, for example, choose dimsum and viu, or MUBI and dimsum, or MUBI and iQIYI.

This is partly because WeTV and iflix are much cheaper than viu.

Dimsum, WeTV, iflix Are FREE / Cheaper

You can actually watch dimsum, WeTV and iflix content for FREE.

You only need to pay for VIP access to certain “hot” content, or the ability to skip advertisements (WeTV and dimsum).

Only One Package Worth Considering

Unless you are looking to subscribe to multiple bundles, it is generally cheaper to subscribe directly :

  • dimsum VIP : RM 8.90 per month
  • MUBI : RM 15 per month, RM 120 per year
  • iQIYI Standard VIP : RM 8.90 per month
  • viu : RM 12.90 per month, RM 88 per year
  • WeTV VIP : RM 7.90 per month
  • iflix VIP : RM 3 per week

From our POV, the only Maxis TV bundle worth considering is the Unlimited Pass, which gives you access to all five OTT services. You will then save RM 13 per month.

Even that is assuming you plan to watch all five of them. If you only want to use 3-4 of those OTT services, it is cheaper to just subscribe directly.

 

Maxis TV : Free 1-Month Trial!

Maxis is now offering a free one-month trial for all new Maxis TV subscribers, even for non-Maxis customers.

So you can give it a try, or use it to get some free streaming for a month. Just make sure you discontinue it before the subscription kicks in automatically!

 

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Telegram : How To Move Chat History From Other Apps

Telegram just introduced the ability to import chat history from other messaging apps.

Find out how to move your chat history from other messaging apps to Telegram!

 

Telegram Now Lets You Move Chat History From Other Apps

Telegram has been very active trying to encourage disgruntled WhatsApp users to migrate to their messaging app.

On 28 January 2021, Telegram introduced the ability to import chat history from other messaging apps like WhatsApp, Line and KakaoTalk.

This feature works for both individual chats and chat groups, and leverages the export function already available in those messaging apps for years now.

Before you proceed, we should warn you about the security risks of moving your chats to Telegram :

  • it lacks end-to-end encryption for all chats, except Secret Chat
  • your data – chats and files – are all stored in their cloud servers
  • your data is encrypted in storage, but Telegram has the encryption keys

You can read more about the risks in Why You Should NOT Move WhatsApp Chats To Telegram!

 

Telegram : How To Move Chat History From Other Apps

This video example demonstrates how to migrate your chats and files from WhatsApp to Telegram on iOS (left), and Android (right). It should work the same way for the other apps.

Moving Chats On iOS

  1. Make sure you have the latest versions of WhatsApp and Telegram.
  2. Open WhatsApp.
  3. Open Contact Info or Group Info.
  4. Tap Export Chat.
  5. Choose to Include Media or export Without Media.
  6. Select Telegram in the Share menu.

Moving Chats On Android

  1. Make sure you have the latest versions of WhatsApp and Telegram.
  2. Open WhatsApp.
  3. Tap on the ⋮ icon.
  4. Select More > Export Chat.
  5. Choose to Include Media or export Without Media.
  6. Select Telegram in the Share menu.

As you can see, it’s pretty simple. But you have to do it for every chat or chat group.

You cannot do a mass export and import of all chats from WhatsApp (or other messaging apps) to Telegram.

 

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Why You Should NOT Move WhatsApp Chats To Telegram!

Telegram just highlighted the ability to migrate WhatsApp chats to their app, but you really should NOT do that.

Find out why this is a BIG security and privacy risk than just leaving your chats in WhatsApp!

 

Telegram : Moving Chat History From WhatsApp, Line + KakaoTalk

In a recent version 7.4 update for their iOS app, Telegram announced a new feature – the ability to move your chat messages from other apps like WhatsApp, Line and Kakaotalk to their app.

Curiously, that ability has actually been part of WhatsApp since 2018, when they introduced the ability to export chats to email and other apps.

And while this feature is purportedly available only with the iOS version of Telegram Messenger, you can already do that with existing versions of WhatsApp and Telegram.

 

Why You Should NOT Move WhatsApp Chats To Telegram!

You should note that the privacy risks with WhatsApp have been grossly exaggerated by the media and many Internet “experts”.

For one thing – WhatsApp users have been sharing metadata with Facebook since September 2016, a fact initially lost on many media outlets and “experts”.

But we understand the fear – Facebook is a real snoop. Even so, it would be a mistake to migrate from WhatsApp to Telegram.

Let us share with you why you should NOT migrate from WhatsApp to Telegram, and why it is a BIG mistake to migrate your WhatsApp data to Telegram.

Fact #1 : Telegram Is LESS Secure Than WhatsApp

WhatsApp fully implemented end-to-end encryption across all of their apps and network since 5 April 2016.

End-to-end encryption prevents WhatsApp or Facebook from reading your messages. Only the sender and receiver(s) can read them.

WhatsApp shares a considerable amount of data and metadata that Facebook can use to identify and track your movements and activities. But not the content of your messages.

Telegram, on the other hand, has STILL NOT implemented end-to-end encryption for all messages by default.

Instead, they still insist on offering end-to-end encryption only when you create a Secret Chat.

This leaves the bulk of your messages completely readable by Telegram and anyone who intercepts those messages as they travel from your device through the Internet to the recipient.

The very presence of Secret Chats between certain people is itself metadata that can help oppressive regimes identify their enemies or whistleblowers.

Fact #2 : Your Data Is Stored In Telegram Cloud Servers

All WhatsApp data is stored only in your registered device. WhatsApp also does not retain messages in their servers after they are delivered, and will only store files (like photos and videos) and undelivered messages for 30 days.

It’s the opposite with Telegram – all of your data – messages, photos, videos, documents – is stored in their cloud servers. Even though they are encrypted in storage, Telegram holds the encryption keys, NOT YOU.

This ability has its advantages like convenient access across multiple devices, but it also makes Telegram less secure.

Telegram has access to your encrypted files, including the ability to decrypt them for authorities that legally compels them to do so.

Fact #3 : Moving Your Messages + Media To Telegram Exposes Them

While your chats and media remain within your WhatsApp app, they are encrypted and not available to anyone but yourself (and the recipients).

Migrating your chat messages and media to Telegram would involve sending them unencrypted to Telegram’s servers.

This exposes your hitherto secure chats and media to a man-in-the-middle attack – allowing a third party to snoop or grab a copy of the data as it travels unencrypted to the Telegram servers.

Fact #4 : Facebook Already Has Your Metadata

As we pointed out earlier, WhatsApp has been sharing our metadata with Facebook since September 2016.

So moving your existing chats out of WhatsApp won’t limit or reduce your exposure. That horse has long bolted from the stable.

Moving your chat history and files to Telegram will just offer a new attack surface for cybercriminals and oppressive regimes.

Fact #5 : Facebook Will Still Have Your Data If You Still Use Facebook!

Here is the other thing that people don’t realise – migrating from WhatsApp to another messaging app is pointless if you do not also stop using Facebook.

As long as you still use Facebook, they will still have access to a consideration amount of metadata. Losing your WhatsApp metadata just gives them less metadata.

After all, Facebook can track your movements and activity even if you are NOT on Facebook! This is what they call Off-Facebook Activity.

 

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Hello? WhatsApp Is Already Sharing Data With Facebook!

People are worried that a new WhatsApp privacy policy update will force them to share data with Facebook.

Well, here’s the real surprise – don’t you know that WhatsApp is already doing that?

Find out what’s going on, and what WhatsApp is really changing…

 

New WhatsApp Privacy Policy : Share Data With Facebook?

Many of you may have woken up to this pop-up on WhatsApp, alerting you to a change in its terms and privacy policy, which takes effect on 8 February 2021.

While you can delay the decision by clicking NOT NOW, you have to accept the new terms and privacy policy, to continue using WhatsApp.

Otherwise, the alert subtly suggests, you should “delete your account”.

 

Hello? WhatsApp Is Already Sharing Data With Facebook!

Many WhatsApp users are shocked by this new development, and pondering about whether they should jump to Telegram or some other instant messenger.

What’s more egregious though is that many websites are “warning” their readers about this new, shocking development.

The fact of the matter is – WhatsApp has been sharing data with Facebook for years!

In The Beginning : Private Communication Assured

After Facebook bought WhatsApp for a cool US$19 billion, Jan Koum set the record straight on 17 March 2014 :

Respect for your privacy is coded into our DNA, and we built WhatsApp around the goal of knowing as little about you as possible: You don’t have to give us your name and we don’t ask for your email address. We don’t know your birthday. We don’t know your home address. We don’t know where you work. We don’t know your likes, what you search for on the internet or collect your GPS location. None of that data has ever been collected and stored by WhatsApp, and we really have no plans to change that.

2016 : WhatsApp Starts Sharing Data With Facebook

In August 2016, WhatsApp announced that they would start sharing data with Facebook, after rolling out end-to-end encryption.

[B]y coordinating more with Facebook, we’ll be able to do things like track basic metrics about how often people use our services and better fight spam on WhatsApp. And by connecting your phone number with Facebook’s systems, Facebook can offer better friend suggestions and show you more relevant ads if you have an account with them. For example, you might see an ad from a company you already work with, rather than one from someone you’ve never heard of.

At that time, WhatsApp offered existing users a special one-time only option to opt-out of the data sharing, but only if they did it within 30 days.

If you are an existing user, you can choose not to have your WhatsApp account information shared with Facebook to improve your Facebook ads and products experiences. Existing users who accept our updated Terms and Privacy Policy will have an additional 30 days to make this choice by going to Settings > Account.

If you did not opt-out within 30 days back in August 2016, your data would be shared with Facebook.

This opt-out option was NOT provided to new WhatsApp users who registered on or after 25 August 2016.

After 24 September 2016 : WhatsApp Has Been Sharing Data With Facebook

With the singular exception of existing users who managed to opt-out by 24 September 2016, the data of every other WhatsApp user has been shared with Facebook.

8 February 2021 Onwards : More Information Is Shared

What will really change from 8 February 2021 onwards is the additional information that WhatsApp will share with Facebook :

  • Status Information. You may provide us your status if you choose to include one on your account. Learn how to use status on Android, iPhone, or KaiOS.
  • Transactions And Payments Data. If you use our payments services, or use our Services meant for purchases or other financial transactions, we process additional information about you, including payment account and transaction information. Payment account and transaction information includes information needed to complete the transaction (for example, information about your payment method, shipping details and transaction amount). If you use our payments services available in your country or territory, our privacy practices are described in the applicable payments privacy policy.
  • Location Information. We collect and use precise location information from your device with your permission when you choose to use location-related features, like when you decide to share your location with your contacts or view locations nearby or locations others have shared with you. There are certain settings relating to location-related information which you can find in your device settings or the in-app settings, such as location sharing. Even if you do not use our location-related features, we use IP addresses and other information like phone number area codes to estimate your general location (e.g., city and country). We also use your location information for diagnostics and troubleshooting purposes.
  • User Reports. Just as you can report other users, other users or third parties may also choose to report to us your interactions and your messages with them or others on our Services; for example, to report possible violations of our Terms or policies. When a report is made, we collect information on both the reporting user and reported user.
  • Businesses On WhatsApp. Businesses you interact with using our Services may provide us with information about their interactions with you. We require each of these businesses to act in accordance with applicable law when providing any information to us.When you message with a business on WhatsApp, keep in mind that the content you share may be visible to several people in that business. In addition, some businesses might be working with third-party service providers (which may include Facebook) to help manage their communications with their customers. For example, a business may give such third-party service provider access to its communications to send, store, read, manage, or otherwise process them for the business. To understand how a business processes your information, including how it might share your information with third parties or Facebook, you should review that business’ privacy policy or contact the business directly.

 

Opted Out In 2016? It Is Still Honoured!

WhatsApp will apparently continue to honour the decision of those who opted-out of data sharing in August 2016.

For those who opted out, you can agree to the new policy, and your data will still NOT be shared with Facebook.

To check if you opted-out in August 2016, you will need to check in your WhatsApp account – Settings > Account > Request Account Info.

 

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Fact Check : Fat Bidin Claims On MySejahtera Snooping!

Wan Azlee, who goes by Fat Bidin, claims that MySejahtera is mining private information from our phones.

Find out what he discovered, and what the FACTS really are!

Updated @ 2020-12-03 : Added MySejahtera version history for more context.

Updated @ 2020-12-01 : Added more information, including how to disable permissions in Android and iOS for the paranoid.

Originally posted @ 2020-11-30

 

Fat Bidin : MySejahtera Is Mining Information From Our Phones!

In Episode 41 of Fat Bidin Knows Everything, Wan Azlee claimed (between mouthfuls of oats) that MySejahtera is mining a wealth of private information from our phones.

His evidence? A report by the Exodus Privacy website, stating that MySejahtera has 6 trackers and 24 permissions.

He went through the 24 permissions and made these concerning observations about MySejahtera :

  • it can take control of your phone and pair it with your Bluetooth devices
  • directly call phone numbers
  • find accounts on your phone
  • read your contacts in your phone
  • read the contents of your SD card
  • modify or delete the contents of your SD card
  • prevent your phone from sleeping
  • modify your contacts

Phwoarrrr…. shocking, isn’t it? Wan Azlee / Fat Bidin then asks the Malaysia Ministry of Health to be transparent and tell us what’s going on.

Well, let’s take a closer look at his claims…

 

Fat Bidin On MySejahtera Is Mining Our Information : A Fact Check

Wan Azlee is very articulate, but Fat Bidin honestly doesn’t quite know everything… and here’s why.

Fact #1 : That MySejahtera Version Was From April 2020

Fat Bidin posted his video on 24 November 2020, and we noticed that he was checking an old version of MySejahtera – version 1.0.10, that was posted way back in April 2020.

For the record, there has been FOURTEEN UPDATES since that version :

  • 1.0.11 : 23 April 2020
  • 1.0.12 : 28 April 2020
  • 1.0.13 : 3 May 2020
  • 1.0.15 : 4 May 2020
  • 1.0.16 : 13 May 2020
  • 1.0.17 : 23 May 2020
  • 1.0.18 : 30 May 2020
  • 1.0.19 : 3 June 2020
  • 1.0.20 : 28 June 2020
  • 1.0.21 : 30 June 2020
  • 1.0.22 : 21 July 2020
  • 1.0.23 : 29 July 2020
  • 1.0.24 : 11 August 2020
  • 1.0.25 : 5 November 2020

The latest version of MySejahtera – version 1.0.25 –  was released on 5 November 2020 – 19 days before Wan Azlee posted his video.

Why on Earth would he focus on a 6 month-old version of the app, when there is a much newer version?

Fact #2 : Exodus Posted Their Latest MySejahtera Report On 20 November 2020

Exodus posted their latest report on the latest version of MySejahtera (version 1.0.25) on 20 November 2020 at 10:47 am (as you can see in this screenshot).

That was 4 days before Wan Azlee posted his video, so why didn’t he use this new report instead?

Fact #3 : MySejahtera Has 1 Tracker + 14 Permissions According To Exodus

According to the November 20 Exodus report, MySejahtera has 1 tracker – Google Firebase Analytics, and 14 permissions, of which the highlighted ones were :

  • ACCESS_COARSE_LOCATION : access approximate location (network-based)
  • ACCESS_FINE_LOCATION : access precise location (GPS and network-based)
  • CALL_PHONE : directly call phone numbers
  • CAMERA : take pictures and videos
  • READ_EXTERNAL_STORAGE : read the contents of your SD card
  • WRITE_EXTERNAL_STORAGE : modify or delete the contents of your SD card

We immediately noticed that several controversial permissions are no longer in it :

  • GET_ACCOUNTS : find accounts on the device
  • READ_CONTACTS : read your contacts
  • WRITE_CONTACTS : modify your contacts

So if you are worried that MySejahtera is reading your contacts or modifying them, just UPDATE it to the latest version 1.0.25!

Fact #4 : Actual Permissions Are Fewer

When we checked MySejahtera 1.0.25 as installed in our phone, we found that it actually asked for and used only 11 permissions, instead of 14 as reported by Exodus.

The report also offered a bit more context about those permissions. For instance, location data is only made available when you are actively using the app.

That’s because the location data is used by MySejahtera for its Hotspot Tracker and Locate Health Screening Facility features.

In your phone, you can tap on them for more information on what they allow the app to do.

Fact #5 : Apps Need To Read, Modify + Delete Their Own Data

The permission to read, modify and delete content on our phone may seem ridiculous, but it is a necessity for most apps.

Unless the apps is merely a container for a website or web service, it needs to store data, and modify or delete it when necessary.

Fact #6 : Access To External / SD Card Is Necessary

Most developers will also ask for the permission to read, modify and delete content to the (micro) SD card, because of Adoptable Storage.

Adoptable Storage is a feature that lets smartphones use external storage (like a microSD card) as if it is part of their internal storage.

When a microSD card is used this way, apps like MySejahtera can be installed on it. Therefore, it would require permission to read, modify and delete its own data on the external storage card.

Fact #7 : Android Restricts Data Snooping

Apps that have access to read / modify / write external storage are allowed to access files from other apps. However, this is limited to only these three media collections :

  • MediaStore.Images
  • MediaStore.Video
  • MediaStore.Audio

MySejahtera, or any other app with similar permissions, cannot read / modify / delete data outside of those three media storage locations.

Fact #8 : MySejahtera Has A Privacy Policy

Like all other Android and iOS apps, MySejahtera has a privacy policy, where it is stated clearly that

MySejahtera is owned and operated by the Government of Malaysia. It is administrated by the Ministry of Health (MOH) and assisted by the National Security Council (NSC) and the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU). The Government assures that the collection of your personal information is align with Personal Data Protection Act 2010 (Act 709).

The app will not record user’s Personal Data except with the permission and voluntarily provided by the user. Information collected are used for monitoring and enforcement purposes by Government authorities in dealing with the COVID-19 pandemic. This information is not shared with other organizations for other purposes unless specifically stated.

Fact #9 : You Are Protected By PDPA 2010 (Act 709)

We are all protected by the Personal Data Protection Act 2010 (Act 709).

Anyone who is caught sharing our personal data without permission is be liable to a fine not exceeding three hundred thousand ringgit or to imprisonment for a term not exceeding two years or to both.

Fact #10 : You Can Disable Permissions

You can view and disable any permission that worries you :

Android

  1. Go to Settings > Apps >  MySejahtera > Permissions.
  2. Tap on the permission you don’t want, and select Deny.

Apple iOS

  1. Go to Settings > MySejahtera.
  2. Disable the permissions you don’t want.

But note that doing this will likely break some features in MySejahtera.

Fact #11 : Many Other Apps Are Worse For Your Privacy

When it comes to privacy, we have bigger fishes to fry. Take a look at how many trackers and permissions these four popular apps require.

They make MySejahtera look absolutely privacy-conscious!

 

Recommended Reading

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