Tag Archives: APAC

What Zoom Announced @ Zoomtopia APAC 2022!

Here is a short summary of what Zoom Video Communications Inc. announced at the Zoomtopia APAC 2022 conference!


Zoomtopia APAC 2022 : What Is It?

Zoomtopia APAC 2022 was the Asia Pacific edition of Zoom Video Communications Inc. (NASDAQ: ZM)’s annual conference.

Hosted virtually on Zoom Events (obviously), Zoomtopia APAC 2022 featured a distinguished array of guest speakers, as well as announcements on Zoom Phone and other products.

  • Education: Developing the next generation of changemakers with digital innovation
  • How to unify communication and collaboration in the new world of work
  • The Trust Imperative: How you can build (or destroy) trust in a hybrid world
  • Financial services: How secure digital collaboration tools are transforming the future of finance
  • Is Voice DEAD? The future of conversation is in the cloud
  • Reimagine the future of customer experience in a video-first world
  • Improve the Customer Experience and Agent Productivity with Conversational AI
  • What’s new with Zoom Phone?
  • Zoom Events Product Tour
  • How to Create a Buying Experience Your Customers Love with Zoom IQ for Sales
  • The Future of Asynchronous Collaboration
  • Transforming for the Future Office: Enabling the Flexible, Hybrid Workplace

Eric Yuan, CEO and Founder of Zoom, also shared his vision for Zoom at Zoomtopia APAC, distilling the next phase of Zoom’s evolution and the key innovations that will underpin the Zoom platform in this new era.

“We have always been a company built to connect and bring people together. As many people around the world start rethinking what really makes them happy, we want to empower them to zoom in on what matters.

Zoom’s vision for the future is about bringing physical and digital environments together in new ways to create more inclusive, immersive, collaborative experiences. 

We are focused on giving organisations, their employees and customers a platform that works best for them, their lives and their workflows.”


What Zoom Announced @ Zoomtopia APAC 2022!

For those who could not make it, here is a short summary of what Zoom Video Communications Inc. announced at the Zoomtopia APAC 2022 conference!

New Zoom Platform Innovations

Zoom has launched more than 1,500 features and enhancements on the Zoom platform this year.

The Zoom Mail and Calendar clients work together with the communication and collaboration offerings already available within Zoom Meetings, Phone, Whiteboard, and Team Chat. Now, teams can move quickly and seamlessly from email to a video meeting, elevate a chat message to a phone call, collaborate on projects and early next year, they can share out whiteboards, all without ever leaving the Zoom app.

Zoom also rolled out Zoom-hosted email and calendar service options available in  beta, directly integrated with the Zoom platform, ideal for businesses without dedicated IT services looking for enhanced privacy in their business communications.

Zoom also introduced Zoom Spots – its virtual co-working space. Coming in 2023, Zoom Spots is a video-enabled persistent space, integrated with the Zoom platform, to help foster inclusive discussions, keep colleagues connected and bring the fluid interactions of in-person work to distributed, hybrid teams throughout their day.

Fuelling APAC Innovation Together With Customers

In his keynote, Ricky Kapur, Head of APAC at Zoom, was joined by Singapore’s Infocomm Media Development Authority (IMDA), and Australian online employment marketplace SEEK.

Highlighting innovative use-cases in which Zoom was utilised for each of these organisations, the speakers discussed the role of Zoom in driving digital inclusion, transforming employee experience as well as reshaping the future of banking, among others.

Zoom is also collaborating with workspace on-demand marketplace Switch (part of JustCo Group), to equip physical work booths or co-working spaces in Singapore with video-conferencing capabilities. This will take the work-from-anywhere model to the next level, as individuals will be able to comfortably attend virtual meetings at a location of their choice.

Continued Growth Of Zoom’s Partner Ecosystem In APAC

Since the Zoom Up Partner Programme was launched in March 2022, over 800 channel partners across APAC have signed up for the programme, comprising of over 25% of Partner Demand Centre adoption globally.

These partners which are focused on helping customers address their communication and collaboration needs yield 35% in channel contribution to the overall Zoom business in APAC.

As of FY23Q3, Zoom has onboarded DMOA as its new distributor in South Korea, adding to Zoom’s extensive APAC partner ecosystem which includes Dicker Data in Australia, Tradewinds in New Zealand, rhipe in Asia, and Savex Technologies in India.

The strength of Zoom’s partner ecosystem has contributed to the resounding success of Zoom Phone, which hit four million seats globally in just 3.5 years.

Building A Platform APAC Users Can Trust

As trust becomes the business currency of the future, Zoom is accelerating efforts to keep security and privacy of its platform at the forefront, and building a platform users can trust.

Amongst the company’s host of updates announced at Zoomtopia APAC 2022, its latest security offerings include:

  • an end-to-end encryption feature (in Beta stage) as part of Zoom Mail Service (also in beta stage),
  • advanced encryption for Zoom Phone voicemail, and
  • the rollout of automatic Zoom client updates for enterprise customers (to help users take advantage of Zoom’s latest features and security updates).

Zoom has also recently completed the Australian Information Security Registered Assessor Program (IRAP) assessment, demonstrating that Zoom’s products are well-positioned when judged against Australian security standards for delivering communications services to the Australian public sector.


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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.


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Zoom Ramps Up APAC Team For Era Of Flexibility!

Zoom just announced that they ramped up their APAC team to meet demands for what they call the Era of Flexibility!


Zoom On The Era Of Flexibility In APAC!

On 26 April 2022, Zoom Video Communications, Inc (NASDAQ: ZM) announced that they just ramped up their senior leadership team for APAC, as well as key business momentum updates for the Asia Pacific region.

This announcement comes as APAC undergoes a critical transformation into a hybrid future, driving demand for secure, seamless, and connected experiences across virtual and physical channels. This is accompanied by an explosion of digital-native organisations born in the digital age and in the cloud, underpinned by the rise of a generation who has grown up in the presence of modern information technology.

Zoom believes that their capabilities across meetings, chat, phone, rooms, events and contact centre – all within a video-first paradigm – will help to address these evolving needs and provide a unified platform experience.

While customers desire hyper-personalisation and total convenience across virtual and physical touchpoints, the integration of video capabilities via the Zoom platform has allowed a range of organisations, spanning a variety of sectors including healthcare, education, and financial institutions, to reimagine the customer journey.

To meet employee demand for greater flexibility and freedom of choice, Zoom will also enable the ‘work-from-anywhere’ workforce, providing the technology required for enhanced collaboration, productivity, and inclusivity in hybrid teams.


Zoom Ramps Up APAC Team For Era Of Flexibility!

To keep up with demand of what they called the Era of Flexibility, Zoom announced several new additions to their senior leadership team in key APAC markets :

  • Lucas Lu, Head of Asia (ASEAN, South Korea, Hong Kong SAR, and Taiwan). Lu joins Sameer Raje, General Manager and Head, India and SAARC, and Michael Chetner, Head of ANZ to drive business traction in the respective territories within APAC. Lu is an industry veteran with over 20 years of experience, serving multiple leadership roles in global organisations across the technology, oil and gas and telecommunications sectors.
  • Cathy Yum, Head of Marketing, APAC, brings two decades of experience in building high-performing teams and delivering business goals and objectives for some of the world’s biggest technology giants. Yum plays a pivotal role in driving Zoom’s go-to-market strategies.
  • Gina Kuek, APAC Leader, People Experience Business Partner, comes with a wealth of experience in developing people and creating positive workplace cultures, and will champion Zoom’s culture of care as it expands across Asia.
  • Jacob Pereira, Head of Partners, APAC, is responsible for Zoom’s partner ecosystem and overall channel growth in the region. He has served in senior leadership positions in high performing technology companies.
  • Raj Natarajan, Head of Customer Success, APAC, comes with a proven track record of driving innovation and transforming business outcomes with some of the world’s most successful brands. In his current role, Natarajan oversees Zoom’s customer success initiatives in the region with a strong team of Customer Success Managers.

Zoom is also accelerating the region’s innovation and helping organisations create and grow their businesses on the Zoom platform. In APAC, these organisations include Australian retail platform Brauz; Vietnam’s business communication platform GapoWork; Singapore-headquartered ed-tech platform LingoAce; and Indonesia’s largest cellular operator Telkomsel.

Through the Zoom Developer Platform, developers, platform integrators, service providers, and customers are able to easily build apps and integrations, or integrate Zoom’s core technology into their products and services to deliver enriched video experiences to their end users.

Beyond its core video communications offering of Zoom Meetings and Zoom Webinars, Zoom has seen strong demand in the region for products like Zoom Rooms, Zoom Phone, and Zoom Events. In FY22Q4, Zoom closed its largest Zoom Rooms deal in APAC with a customer deploying more than 3,300 Zoom Rooms to drive hybrid work across their offices.


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Support my work through a bank transfer /  PayPal / credit card!

Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.


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The Asia Pacific Predator League 2020 Details Revealed!

eSports enthusiasts, heads-up! Acer just announced the full details of the Asia Pacific Predator League 2020!

Here is everything you need to know about the APAC Predator League 2020, including its prize pool of US$ 400,000!


The Asia Pacific Predator League 2020

Predator League is the largest brand-initiated tournament in the Asia Pacific region, with over 3500 teams participating in the 2019 edition that culminated in the Grand Finals in Thailand.

With a new prize pool of USD 400,000, the Asia Pacific League 2020 will be held in Manila on 22 – 23 February 2020 at the SM Mall of Asia Arena, Pasay City.

In the run-up to the grand showdown in Manila, 17 participating countries have opened registrations for local qualifying competitions for both PUBG and Dota 2 in October with local prizes.

If you believe you have what it takes to be the Malaysian champion, and win a big chunk of the RM 100,000 prize pool, you can register here.


Asia Pacific Predator League 2020 Qualifying Details

Dota 2

There will be two online qualifying stages, as well as four on-ground qualifying stages, held at :

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  • Mineski Infinity Kuala Lumpur
  • Mineski Esport Arena Selangor
  • Eternity Esport Penang
  • Gizmo Arena Sarawak

The qualifying teams will meet for the Malaysian Grand Finals at Level Up KL, in KLCC on 9-10 November 2019 in Malaysia.


There will be four online qualifying stages, with the top four teams of each qualifying stage scheduled to face each other at the Malaysian Grand Finals on 7-8 December 2019 at Battle Arena, Jaya Shopping Centre, in the most extreme matches of FPP on Erangel and Miramar.

The Prize Pool

The prize pool breakdown is RM50,000 cash for DOTA2 and RM24,000 cash for PUBG, and another RM26,000 worth of prizes.

The Malaysian leg champions will also be heading to Manila in February 2020 to duke it out for the coveted championship.


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Qlik APAC Cost Of Living App Launched

Malaysia, 15 June 2016Qlik has developed a new web-based app for consumers that allows them to quickly and easily compare the cost of living across eight key cities in Asia Pacific (APAC) – Hong Kong, Kuala Lumpur, Mumbai, Seoul, Shanghai, Singapore, Sydney and Tokyo.

Built on Qlik Sense, the Qlik APAC Cost of Living app uses embedded visual analytics to enable users to uncover insights into the cost of living across different cities in the region.

The app incorporates a broad cross-section of goods, such as property, transport, education, entertainment, utilities, food, restaurants and clothing, in addition to allowing users to select ‘Budget’, ‘Mid-range’ or ‘Expensive’ across any cost category.

“With the constant fluctuations in Asian economies and changing consumer price indices (CPI), getting to grips with the cost of maintaining a certain standard of living before you move somewhere can be difficult,” said Phillip Beniac, Regional Vice President, Asia Pacific for Qlik. “The Qlik APAC Cost of Living app takes the pain out of the process by using visual analytics to compare the average cost of living in various cities. Easy to assimilate visual representations enable expatriates, as well as local residents, to compare selected APAC cities side by side, and drill into the data to find out how their city of choice stacks up against the rest.”


Tokyo most expensive, Hong Kong, Singapore and Sydney close behind

Japan’s most populated city, Tokyo, takes the overall title as the most expensive city, with costs 39% higher than the APAC average, while Singapore is only 22% above average. However, delving deeper into the data reveals that all is not how it may seem.

For example, those that are planning a trip to Shanghai, will find that it is the most expensive city to sample the street food, yet is the cheapest when it comes to cognac and imported beer. In terms of booking budget accommodation, a 1-star hotel in Sydney is 56% more expensive (than Shanghai, or the APAC average), while Kuala Lumpur offers the cheapest rates across APAC.

“APAC is well regarded as an attractive location for expats and also sees a great deal of mobility from within the region, with potential to accelerate due to recent initiatives such as the Asian Economic Community formed in December 2015,” commented Professor Wong Poh Kam, National University of Singapore (NUS) Business School.

“Part of this attractiveness of the region is the perceived low cost of living in various countries. However, cost of living standards can often be misunderstood unless people have access to a good level of detailed information that informs them what it will cost to live their particular lifestyle. For example, not everyone wants or needs to own a car, which can be a particularly expensive proposition in some APAC cities, especially Singapore and Tokyo, where the public transport network is already extensive,”

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Deeper insights with visual analytics

Using heat maps, the Qlik APAC Cost of Living app instantly illustrates how the prices of individual items in various countries differ from the APAC average, with red highlighting the costliest and blue denoting the least expensive.

A ‘Highs and Lows’ page enables users to track prices of particular items – from alcohol and entertainment to clothing and household essentials – across APAC, and literally watch the colors change.

With so many variables to choose from in the app, some of the most interesting insights include:

  • Although Shanghai’s cost of living data places it 11% lower than the APAC average, it is the most expensive city to stay in shape, with a monthly gym membership costing US$157 and a session with a personal trainer costing US$393. In contrast, although Seoul has a similar overall cost of living to Shanghai, coming in at 10% lower than average, a monthly gym membership will set you back just US$30, while a personal trainer session costs only US$72.
  • While Sydney is known for being a gourmet paradise, it is also the priciest place in APAC to eat out in hotel restaurants, with a meal for two costing up to US$247. That is about twice what it costs in Shanghai (US$133) or Tokyo (US$116), while Seoul is the cheapest choice (US$53), followed by Mumbai (US$61) and Hong Kong US$70).
  • In terms of finding a place to live, Kuala Lumpur is most attractive option for people who like to live in the city center, with property costing US$331 per square feet to buy and US$1.11 per square feet to rent. Hong Kong tops the city center list at US$2,002 per square feet to buy and US$6.52 per square feet to rent. On the other hand, if you are interested in renting in the inner suburbs, then Mumbai (US$0.24 per square feet), Kuala Lumpur (US$0.41 per square feet) and Sydney (US$0.9 per square feet) are the most attractive choices.
  • The app also casts light on some enormous cost disparities. For example, the cost of sending one student to an international school in Shanghai (US$45,229) is the equivalent of sending 22 to an international school in Mumbai (US$2,016).

“In the same way that organizations now routinely use business intelligence, individuals are seeking ways to use everyday data to analyze and derive insights into what’s going on in their lives. The Qlik Cost of Living app is a great example of how you don’t have to be a data scientist to get useful insights from data, by using visual analytics,” added Beniac.


Qlik APAC Cost of Living App Availability

The Qlik APAC Cost of Living app built on Qlik Sense, is based on data collected from varied sources including desktop research as well as surveys of regional retail chains and hotels. The app is available at www.qlik.com/apaccostofliving


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Instructure Expands Canvas LMS In APAC

28 APRIL 2016 – Instructure, a software-as-a-service (SaaS) company and creator of the Canvas LMS (learning management system), announced today that it has grown its operations in the Asia-Pacific (APAC) region by doubling its staff. Additionally, four prestigious customers in the APAC region have selected Canvas as their LMS of choice, bringing a modern learning platform to schools and universities across the region.

Canvas was recently implemented by SCEGGS Darlinghurst in Sydney, The Hong Kong Academy for Performing Arts, SIM University in Singapore, and University of Auckland in New Zealand. In addition to the four customer wins, Canvas has more than doubled its headcount within the sales, marketing, and customer success functions across APAC over the past 12 months.

Troy Martin, Director of APAC for Canvas said of the LMS’ momentum within the region: “The success that Canvas has seen over the past 12 months in the APAC region indicates that there is a growing and real need for cutting edge technology that becomes an enabler, allowing the institutions we work with to deliver the best and most compelling learning experience possible.

“We’ve seen how progressive Asia-Pacific can be when it comes to driving innovation in education and student-centred learning, and Canvas is uniquely placed to facilitate that transition towards a digital teaching model. Our APAC customers, including SCEGGS, Hong Kong Academy of Performing Arts, SIM University and University of Auckland have selected Canvas as their LMS platform partner of choice to tackle head-on the challenges and opportunities presented by the global education marketplace. We are delighted to be working with them moving forward.”

SCEGGS Darlinghurst, an independent Anglican girls school of 920 students based in Sydney, is planning to roll out Canvas to the school in May 2016. Ken Emeleus, Director of ICT said that the school had selected Canvas LMS due to the platform’s solid feature set, user experience, and manageability.

“A significant number of our staff were not engaging with our previous solution. They felt it was inefficient and provided a poor user experience.” said Emeleus. “The team at Canvas really recognised the need for schools to follow their own processes when choosing technology solutions.”

Following years of using its homegrown LMS, the University of Auckland – New Zealand’s most highly ranked university – recognized the need to find a modern platform that would provide greater usability and functionality for its faculty and students. Specifically, the university – which boasts over 33,000 students and nearly 5,000 staff – wanted a system that would integrate seamlessly with external tools and applications that the faculty use, while also working across operating systems and devices that students expect to use in conducting their learning.

Dr. Kevin Morris, Director of Teaching and Learning at University of Auckland notes that “the shift to Canvas LMS is an important part of our plan to enhance the learning experience, by providing our staff and students with a flexible, modern tool to support student success.”

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For The Hong Kong Academy for Performing Arts (the Academy), which has a 1,500-strong staff and student body, selecting Canvas was an integral part of meeting the academy’s 10-year strategic plan, in which they sought new technologies that would ‘enrich educational opportunities for students, enhance international engagement, and improve operational efficiency.’

Head of the Academy’s Innovation Hub (iHub), Peter Duffy, says, “The Hong Kong Academy for Performing Arts chose Canvas LMS for a two-year trial because of its ease of use and intuitive design, as well as the high quality of technical support provided. We were also particularly impressed with Canvas’ ability to demonstrate how its platform excelled by providing a benchmark across other performing arts institutions.”

SIM University (UniSIM) in Singapore, which has 13,600 students, also chose Canvas as its LMS of record. UniSIM’s Director of Learning Systems and Applications, Chye Seng Lee shared that the University has been using the incumbent LMS since 2006, and had started to evaluate and identify a future-ready LMS platform that can better meet the University’s teaching and learning needs for the years ahead in January 2015.

“’Future-readiness’ refers to the teaching and learning requirements required by the new and modern online learning environment that we envisage our students and faculty to be using in the near future. We chose Canvas because it is more forward-looking and future-ready, and matched our key teaching and learning requirements in the areas of ease of use, mobile learning, social earning, outcomes assessment, learning analytics and learning personalisation,” says Lee.


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Raymond Teh Appointed Sales & Marketing VP Of NVIDIA APAC

SINGAPORE, April 20, 2016NVIDIA today announced that it has named Raymond Teh, an executive with 30 years’ experience in the tech industry, as vice president of Sales and Marketing for the Asia Pacific region.


Raymond Teh Now Sales & Marketing VP Of NVIDIA APAC

Raymond Teh will lead the company’s APAC field sales efforts. He succeeds Francis Yu, who joined NVIDIA 12 years ago and is retiring later this year.

Raymond Teh most recently served as vice president, AsiaPacific, for Vodafone Global Enterprise. He previously held senior regional management roles at BT, GXS, SAP, and i2 Technologies. He holds a BSc in computer science and a Masters in Statistics from the University of New South Wales, Australia.

“Raymond Teh is an energetic, results-oriented leader, and we’re fortunate to have him lead our APAC sales team,” said Jay Puri, Executive Vice President of Worldwide Field Operations for NVIDIA. “I’d also like to thank Francis Yu for the great job that he’s done for NVIDIA and for working with Raymond through the transition.”

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