Tag Archives: Airlines

Malaysia PM : Travel Allowed After COVID-19 Vaccination!

The Prime Minister of Malaysia just announced that people will soon be allowed to travel, once they received their full COVID-19 vaccination!

 

Malaysia PM : Travel Allowed After COVID-19 Vaccination!

On 1 April 2021, the Prime Minister of Malaysia, Tan Sri Muhyiddin Yassin, announced on Bernama TV that people will soon be allowed to travel, once they received their full COVID-19 vaccination!

  • interstate travel will be allowed for those who are fully vaccinated.
  • the government is discussing with several countries to allow international travel for those who are fully vaccinated.

Photo Credit : Bernama

 

Licence To Travel Will Spur COVID-19 Vaccination!

So far, the uptake has been rather poor – with just 7,501,094 people registering for their COVID-19 vaccination, as of 31 March 2021.

That is just 23% of the adult population in Malaysia, and not including foreign workers who are also covered by the free vaccination programme.

Although the Prime Minister did not reveal any details, such a licence to travel will spur COVID-19 vaccination in Malaysia.

After being locked up for months, and not able to return to their hometowns, the licence to travel freely across Malaysia will be a strong incentive for people to get vaccinated.

We don’t foresee international travel reopening so soon, as countries will need to work out the protocols and a certification process for the vaccination status of travellers.

But the Prime Minister’s announcement will remind people that international travel will likely be limited to those who have been vaccinated against COVID-19. So if they want to be able to travel overseas, they best get vaccinated ASAP!

 

Malaysia COVID-19 Vaccination : How To Register?

There are FIVE (5) ways to register for free COVID-19 vaccination in Malaysia :

  1. The MySejahtera app.
  2. The Vaksin COVID website.
  3. A telephone hotline.
  4. Manually at health clinics, hospitals and private clinics
  5. House-to-house registration at targeted rural areas for senior citizens.

Public registration program for Phase 2 and Phase 3 of the COVID-19 vaccine programme began on 1 March 2021.

Recommended : How To Register For COVID-19 Vaccination On MySejahtera!

 

Recommended Reading

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Travel SOP For Sabah, Labuan + Sarawak (March 2021)

The Malaysia National Security Council just released new travel SOP for Sabah, Labuan and Sarawak.

Take a look at what are the new requirements to travel to and from Sabah, Labuan and Sarawak.

 

Travel SOP For Sabah, Labuan + Sarawak (March 2021)

On 4 March 2021, the Malaysia National Security Council (MKN) released new travel SOP for Sabah, Labuan and Sarawak.

They did not mention when it would take effect, so the assumption is that it takes effect from when the notices were posted.

Travel SOP For Sabah

Here is the SOP MKN released for travel to Sabah on 4 March 2021 :

  • Individuals may travel to Sabah, with police permission
  • Travellers to Sabah must undergo a swab test within 3 days prior to their trip.
  • Travellers from Sabah to Sarawak or Labuan must undergo a swab test within 3 days prior to their trip.
  • Travellers from Sabah to Peninsular Malaysia do NOT need to undergo any swab test.

Travel SOP For Labuan

Here is the SOP MKN released for travel to Labuan on 4 March 2021 :

  • Individuals may travel to Labuan, with police permission
  • Travellers to Labuan must undergo a swab test within 3 days prior to their trip.
  • Travellers from Labuan to Peninsular Malaysia do NOT need to undergo any swab test.

Travel SOP For Sarawak

Here is the SOP MKN released for travel to Sarawak on 4 March 2021 :

  • Individuals may travel to Sarawak, with police permission
  • Travellers to Sarawak must undergo a swab test within 3 days prior to their trip, and undergo a 14-day quarantine on arrival.
  • The cost of the swab test and quarantine is only FREE for Sarawakians. Everyone else will have to pay for the cost on their own.
  • Travellers from Sarawak to Peninsular Malaysia do NOT need to undergo any swab test.

 

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Sinovac Vaccine Arrives In Malaysia, But Not Approved Yet

The first batch of the Sinovac COVID-19 vaccine – CoronaVac – just arrived in Malaysia.

There was not much fanfare, because the Sinovac vaccine has NOT actually been approved for use in Malaysia.

 

Sinovac Vaccine Arrives In Malaysia!

The first batch of the Sinovac vaccine – CoronaVac – arrived at the KL International Airport aboard MH319 at 8:47 AM on 27 February 2021.

Unlike the Pfizer-BioNTech COVID-19 vaccine, the Ministry of Health obtained CoronaVac through Pharmaniaga Lifescience Sdn Bhd – an intermediary company.

Hence, the Sinovac vaccine arrived in the form of 200 litres of CoronaVac bulk vaccine, which would then have to be bottled by Pharmaniaga.

Once bottled, these 200 litres of bulk vaccine should produce over 300,000 CoronaVac doses – enough to vaccinate approximately 150,000 people.

The Minister of Science, Technology and Innovation, Khairy Jamaluddin, said that the government is paying Sinovac less for the vaccine because bottling is done by Pharmaniaga.

However, he declined to disclose more information, so it is unknown how much the government is saving, once the costs of Pharmaniaga’s bottling and distribution are included.

 

Sinovac Vaccine Not Approved In Malaysia Just Yet

While the CoronaVac vaccine has arrived in Malaysia, we should point out that it has not been approved by the National Pharmaceutical Regulatory Agency (NPRA).

Therefore, the CoronaVac vaccine will not be used just yet in the Malaysia COVID-19 vaccination program.

According to the Science, Technology and Innovation Minister, Khairy Jamaluddin, this is because the CoronaVac vaccine has not been bottled.

One of the criteria for approval by the NPRA is the evaluation of the bottling process by Pharmaniaga. Until that happens, the CoronaVac vaccine cannot be approved for use in Malaysia.

It should be pointed out that China only just approved this Sinovac vaccine for general use on 6 February 2021.

 

Sinovac COVID-19 Vaccine : A Quick Primer

Developed by Sinovac, CoronaVac is an inactivated virus vaccine – an older method of creating vaccines.

The SARS-CoV-2 viruses are cultured (grown) in Vero cells, and inactivated (killed) before being administered as a vaccine.

The CoronaVac vaccine only needs to be refrigerated at 2–8 °C (36–46 °F), which makes it easy to distribute.

This is a 2-dose vaccine, which the second dose delivered 14 days after the first.

Its Brazil clinical trial results showed that the CoronaVac vaccine was 50.4% effective in preventing COVID-19, just crossing the 50% mark for regulatory approval.

It was about 78% effective in preventing “mild to severe” COVID-19 disease, which is nevertheless good news.

Recommended : CoronaVac Vaccine By Sinovac : Your Questions Answered!

 

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Singapore Receives First Batch Of Pfizer COVID-19 Vaccine!

Singapore today received their first batch of the Pfizer-BioNTech COVID-19 vaccine, making them the first country in Asia to receive it.

 

Pfizer BNT162b2 : mRNA Vaccine Designed By BioNTech

The Pfizer BNT162b2 vaccine, also known as Tozinameran, is an mRNA vaccine designed by BioNTech.

Like the Modern vaccine, it uses messenger RNA (mRNA) technology to teach our cells to manufacture the SARS-CoV-2 protein spike.

Those SARS-CoV-2 protein spikes will trigger the immune response that teaches our body how to fight the real disease.

Recommended : Pfizer + Moderna mRNA Vaccines : How Do They Work?

 

Singapore Receives First Batch Of Pfizer COVID-19 Vaccine!

Singapore today became the first country in Asia to receive the Pfizer-BioNTech COVID-19 vaccine.

The vaccines were transported onboard a Singapore Airlines Cargo Boeing 747-400 freighter, SQ7979, that departed Brussels on 20 December, and arrived in Singapore at 7:55 PM on 21 December 2020.

The vaccines were immediately transferred to the SATS cold chain facility, Coolport, for subsequent storage and ground transportation.

During the flight, the internal temperature of each thermal shipper box was actively tracked on an end-to-end basis. They also measured the sublimation rate of the dry ice in the boxes.

 

Pfizer COVID-19 Vaccine Programme In Singapore

On 15 December 2020, Singapore was the first Asian country to approve the Pfizer-BioNTech COVID-19 vaccine.

In a national broadcast, Singapore Prime Minister Lee Hsien Loong announced that the vaccines will initially be administered to healthcare workers and the elderly.

The vaccine will be provided free-of-charge and on a voluntary basis. To show that the vaccines are safe, senior leadership in Singapore including the Prime Minister will be vaccinated early.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe from COVID-19 :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

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How Honeywell Is Helping Industries Tackle COVID-19!

Find out how Honeywell has pivoted to deliver new services and products that help critical industries tackle the COVID-19 pandemic!

 

How Honeywell Is Helping Industries Tackle COVID-19

Honeywell have long been a solution partner for critical industries, with over 100 years of global experience in various industries.

In an exclusive roundtable session, Norm L. Gilsdorf, President of Honeywell ASEAN, detailed how the COVID-19 pandemic has created a crisis for critical industries.

On the other hand, it offered Honeywell the opportunity to showcase their expertise in creating new solutions and products to meet the new challenges.

 

Honeywell Products + Services That Help Industries Tackle COVID-19

Honeywell have quickly pivoted to develop these new solutions and products to help critical industries In ASEAN countries and around the world better handle the challenges of the COVID-19 pandemic.

Honeywell UV Treatment System

The Honeywell UV Treatment System is a deep ultraviolet (UVC) sanitising system for airlines that significant reduces certain viruses and bacteria on airplane cabin surfaces.

It is roughly the size of the typical airline beverage cart, with arms that extend over the top of seats, to sweep the cabin with UVC light.

The Honeywell UV Treatment System can service an aircraft cabin in less than 10 minutes for just a few dollars per flight for midsize to large airline fleets.

Currently, several major airlines in the ASEAN region are testing this system on their aircraft.

Honeywell Healthy Building Solutions

The Honeywell Healthy Building Solutions are not new, but they go a long way to help companies protect their workforce from COVID-19.

By integrated air quality, safety and security technologies, they help to improve the health of building environments, operate more cleanly and safely, and help enforce social distancing policies.

The same technologies can also be employed in other public and commercial facilities like hospitals, airports, factories, educational institutions, etc. to enhance safety and compliance.

Honeywell Remote Industrial Solutions

The Honeywell Remote Industrial Solutions are being used by customers to handle COVID-19 related constraints and maintain business continuity, while protecting employees.

This software suite, which includes Experion Remote Operations, allow for remote management as well as work-from-home abilities for employees.

Honeywell Forge Cybersecurity Suite helps customers ensure business continuity in the face of mounting cyber threats, uncertain business conditions and supply chain disruptions.

Warehouse and logistics solutions help drive the exceptional growth of e-commerce in the ASEAN region and beyond, during the pandemic. They also support cold chain services for delivering medical products, including vaccines.

Other Honeywell Solutions That Help Against COVID-19

Other Honeywell solutions that help people and industries handle COVID-19 include :

  • Gas and flow sensors for ventilators, oxygen concentrators and respiratory machines;
  • Thermorebellion, a new temperature monitoring solution that incorporates advanced, infrared imaging technology and artificial intelligence algorithms to conduct non-invasive, preliminary screening of personnel entering facilities such as airports, hospitals and plants;
  • Dual layer face masks, personal safety packs and N95 masks.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

Go Back To > Business | Cybersecurity | Home

 

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Peninsular Malaysia : CMCO / PKPB Lockdown SOP!

Here is the official MKN SOP on what’s allowed and what’s not allowed during the CMCO / PKPB lockdown of Peninsular Malaysia!

 

Peninsular Malaysia : CMCO / PKPB Lockdown Until 6 December!

With record highs in COVID-19 cases, the Malaysian National Security Council announced a 4-week CMCO / PKPB lockdown of KL, Putrajaya, and all states in Peninsular Malaysia, except for Perlis, Pahang and Kelantan.

  • North : Kedah, Penang, Perak
  • East : Terengganu
  • Central : Selangor, Kuala Lumpur, Putrajaya
  • South : Negeri Sembilan, Melaka, Johor

This expansive CMCO / PKPB lockdown will start at 12:01 AM on 9 November 2020 and end on 6 December 2020.

 

Peninsular Malaysia : Official CMCO / PKPB SOP!

Here is the confirmed MKN SOP on what’s allowed and what’s not allowed during the CMCO / PKPB lockdown of Peninsular Malaysia :

GENERAL

  • Only two persons from each household are allowed to go out to purchase food supplies or daily necessities.
  • Only two persons from each household are allowed to dine-in at any restaurant / cafe.
  • High risk individuals and children are not encouraged to go out.
  • No one is allowed to enter or leave the areas under CMCO lockdown.
  • Interstate travel is forbidden, except for work, economic or industrial purposes.
  • Emergency cases and accidents requiring medical treatment are allowed to travel without police permission.
  • Those with medical appointments are allowed to travel, by showing the referral letter or appointment card.
  • Funerals outside of CMCO areas are allowed, with police permission.
  • Workers will need a valid work pass or letter of permission from their employers to get past state and district roadblocks.
  • Employers must let their employees work from home, unless they are essential to business continuity.
  • Individuals who intend to travel by air must obtain prior permission from the police before they head to the airport.
  • Residents of CMCO areas are allowed to return from outstation, with the permission of the police.
  • Travel through the CMCO areas to non-CMCO areas are allowed, with permission from the nearest police station.

ECONOMIC ACTIVITIES

  • All business, economic and industrial activity can proceed as usual.
  • Businesses must ensure that customers are physically distanced by 1 meter while entering or leaving their premises.
  • Businesses must limit the number of customers within their premise, and publicly display the maximum number of customers allowed inside.
  • Supermarkets, shopping malls and retail stores are allowed, between 6 AM and 12 AM.
  • Restaurants, food stores, food trucks, hawkers, food courts, food stalls, food kiosks, groceries and convenience stores are allowed to open from 6 AM until 12 AM.
  • Dine-in is allowed but limited to 2 persons per small table or 4 persons per large table, but must follow the Food Sector SOP. There should be 1 meter distance between every person.
    Only in Selangor : 5 persons per large table meant for 10 people.
    * Selangor Mentri Besar Datuk Seri Amirudin Shari announced the change on 16 October 2020.
  • Food deliveries, drive-through purchases and food take-aways are encouraged.
  • Daily markets are allowed to open from 6 AM until 2 PM.
  • Wholesale markets are allowed to open from 12 AM until 5 PM.
  • Farmer’s markets are allowed to open from 6 AM until 12 PM.
  • Night markets are allowed to open from 4 PM until 12 AM.
  • Petrol stations are allowed to open from 6 AM until 12 AM, except for those on highways – they can open 24 hours
  • Laundry services are allowed between 6 AM and 12 AM.
  • All other permitted businesses are allowed to operate between 6 AM and 12 AM.
  • Public buses, express buses, MRT, LRT, ERL, Monorail, taxi and e-hailing services are allowed to operate.
  • Taxis and e-hailing vehicles are limited to 2 passengers, and allowed to operate from 6 AM until 12 midnight.
  • Food deliveries are allowed to operate from 6 AM until 12 midnight.
  • All transportation and delivery vehicles involved in industry, business, and manufacturing are allowed to continue as normal, including cross-district and cross-state travel.

Recommended : CMCO Business Activities Extended To 12 AM, Except Sabah!

HEALTHCARE

  • Public and private clinics and hospitals are allowed to open 24 hours.
  • Pharmacies and drugstores are allowed to open from 8 AM until 11 PM.

FISHING, FARMING, PLANTATION INDUSTRIES

  • The fishing, farming, plantation, livestock and related food chain industries are allowed to operate.

PORTS + AIRPORTS

  • All ports and airport services are allowed to operate.
  • Individuals who intend to travel by air must obtain prior permission from the police before heading to the airport.

RELIGIOUS ACTIVITIES

  • Religious activities in mosques and suraus are allowed with limits to the number of participants, according to the state authorities
  • Religious activities in other houses of worship are allowed with limited to the number of participants, according to MKN / MOH / state or federal authorities.
  • Akad nikah ceremonies are allowed with a maximum limit of 30 people, based on the area and physical distancing, or as set by the state religious authorities.
  • Wedding registration ceremonies for non-Muslims are allowed with a maximum limit of 30 people, based on the area and physical distancing.

ENTERTAINMENT, RECREATION + CULTURAL ACTIVITIES

  • Entertainment centres, pubs and night clubs are forbidden to open.
  • Theme parks, indoor playgrounds and cinemas are forbidden to open.

CREATIVE INDUSTRY

  • Recording activities for music, concerts, filming, interviews, and so on are allowed both in studios and outdoors, limited to CMCO areas with limited crew and no audience, according to the SOP.
  • Live event activities are permitted without an audience, with limited crew set by MOH.
  • Busking activities in indoor locations are allowed, based on time limits and limited number of audience, as set by MOH.
  • All other activities NOT listed in the Negative List are permitted, based on the existing SOP.

SPORTS + RECREATION

  • Individual sporting activities and non-contact recreation or those performed individually and not involving more than 10 people, like walking, jogging, cycling, aerobics, hiking, fishing, and so on are permitted.
  • Picnics, swimming pool activities and contact sports are forbidden.
  • Certain commercial sports facilities – gyms, football fields, futsal courts, badminton halls – are allowed to open from 6 AM until 10 PM, starting 19 October 2020.
  • Commercial field and futsal facilities are limited to training activities that do not involve physical contact and limited to up to 10 people at any one time.
  • Sporting events and competitions with spectators and/or with participants from other states are forbidden.
  • Training programs by the National Sports Council and state sports councils can continue according to a Quarantine Based Approach.

EDUCATION

  • All public and private schools, institutions of higher learning, vocational training institutes, kindergartens, day care centres, tahfiz centres, public parks and recreation centres must close.
  • Only nurseries and childcare centres with permission to remain open for frontliners and working parents can remain open.
  • Students who are undergoing exams are permitted to continue taking their exams.

SEMINARS / WORKSHOPS / CONFERENCES

  • All seminars, workshops, courses, training, conferences, lectures and MICE (Meeting, Incentives, Conventions and Exhibitions) are forbidden.
  • Face to face meetings are discouraged, and should be held through video conferencing, with these exceptions :
    – face-to-face meetings involving expatriate and C Suite with physical distancing and face masks
    – internal meetings according to JPA circulars and MITI guidelines

CELEBRATIONS

  • Official and unofficial government and private ceremonies, and social events like weddings, banquets, engagement parties, aqiqah ceremonies, tahlil, birthdays, anniversary parties, reunions are forbidden.

TOURISM

  • All domestic tourism activities that cross into or out of the CMCO areas are forbidden.
  • Tour companies are allowed to operate, based on existing SOP.
  • Hotels are allowed to provide accommodation.
  • Restaurants, including F&B outlets and lounges are allowed. Dine-in is limited to 2 persons per table. Room service, take-aways and food delivery are encouraged.
  • Swimming pool, gym, seminar rooms, halls are not allowed to operate.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe :

  • Avoid suspected cases or disease hotpots, like hospitals, if possible!
  • Avoid public events and crowds
  • Keep our hands clean with soap or hand sanitiser
  • Keep our homes, offices, vehicles, etc. clean
  • If you need to wear a surgical mask, make sure you put it on and remove it properly!
  • Wash your food with water (and soap) after purchase and before preparation

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

Go Back To > Travel | BusinessHome

 

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FamilyMart KLIA2 : Staff Tests Positive For COVID-19!

FamilyMart shut down their KLIA2 outlet today, after an employee there tested positive for COVID-19.

Find out what happened, and what you should do if you were there recently!

 

FamilyMart KLIA2 : One Employee Positive For COVID-19

On 25 October 2020, FamilyMart announced that an employee at their KLIA2 outlet tested positive for COVID-19.

That employee was last at work on 22 October 2020, but only tested positive today, 25 October 2020.

FamilyMart immediately shut down their KLIA2 outlet for a deep cleaning and sanitisation today, 25 October 2020., and will remain closed until further notice.

Meanwhile, the remaining staff there undergo screening and self-quarantine.

This is the second KLIA2 outlet to shut down because of COVID-19, after Jaya Grocer on 20 October 2020.

This FamilyMart KLIA2 outlet is located in a high-traffic area, next to the arrivals pic-up area.

 

FamilyMart KLIA2 COVID-19 Exposure : Should You Be Concerned?

In accordance with the Malaysia Ministry of Health guidelines, they will be performing contact tracing, and contacting those who came in close contact with the affected employee.

If you happened to be in close contact with the employee, you will be contacted and asked to undergo a screening test.

This infection reinforces the importance of contact tracing, and the MySejahtera mobile app which logs the movements of its users.

While public premises offer physical logbooks, we highly recommend that you use the MySejahtera mobile app, because it allows for easier and faster contact tracing.

Using the MySejahtera mobile app also obviates the need to sign a physical logbook, which usually means using a shared pen – an unnecessary risk factor.

The SARS-CoV-2 virus is easily destroyed by soap, so the deep cleaning operation will definitely clean the outlet of any infectious particles.

But most important of all – we need to remember to always wear a face mask in public. Face masks have been proven to prevent the spread and reduce the risk of being infected.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe :

  • Avoid suspected cases or disease hotpots, like hospitals, if possible!
  • Avoid public events and crowds
  • Keep our hands clean with soap or hand sanitiser
  • Keep our homes, offices, vehicles, etc. clean
  • If you need to wear a surgical mask, make sure you put it on and remove it properly!
  • Wash your food with water (and soap) after purchase and before preparation

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

Recommended Reading

Go Back To > Travel | Home

 

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Fact Check : Malaysian Airline System (MAS) In Liquidation?

KPMG today shook the Internet when they announced that Malaysian Airline System Berhad (MAS) was in liquidation!

Find out what happened, and what the FACTS really are!

 

Malaysian Airline System In Liquidation?

KPMG today shook the Internet when they announced that Malaysian Airline System Berhad (MAS) was in liquidation!

NOTICE TO ALL CREDITORS

IN THE MATTER OF COMPANIES ACT 2016
AND
IN THE MATTER OF
MALAYSIAN AIRLINE SYSTEM BERHAD
– IN LIQUIDATION
Registration No :197101000245 (10601-W)
(In Creditors’ Voluntary Liquidation since 14 February 2020)

NOTICE OF SUBMISSION OF PROOF OF DEBT OR CLAIM

NOTICE IS HEREBY GIVEN THAT creditors of the Company, whose debts or claims have not already bee admitted, are required not later than 5:00 p.m. on 12 November 2020, to prove their debts or claims and to establish any title they may have to priority by delivering by hand or sending by post to the Liquidator at the address below, a formal PROOF OF DEBT or claim in accordance with the Proof of Debt General Form (which may be obtained from the Liquidator) containing their respective debts or claims and all documents.

 

Malaysian Airline System (MAS), Not Malaysia Airlines Berhad (MAB)

The liquidation of Malaysian Airline System (MAS) is genuine, and so is the KPMG notice to creditors.

However, Malaysian Airline System (MAS) is an old, defunct entity, and is separate from Malaysia Airlines Berhad (MAB) which owns Malaysia Airlines.

In other words, Malaysia Airlines – the national carrier of Malaysia – is NOT being liquidated by KPMG.

Malaysia Airlines Berhad today issued this statement :

Malaysia Airlines Berhad (MAB) wishes to clarify that the notice to creditors for submission of proof of debt or claim that has been circulating on social media is one of the processes of liquidation undertaken by KPMG for the old entity Malaysian Airline System Berhad (MAS), as the appointed liquidator of the company since February 2020. The matter is unrelated to MAB and is no way part of its current restructuring exercise.”

 

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Fact Check: Somaliland Reps Wear Koteka To Taiwan Meeting!

Did Somaliland diplomatic representatives fly to Taiwan wearing kotekaspenis gourds? That’s what a new viral post is alleging.

Take a look at the photo taken of that event, and find out what the facts really are!

 

Claim : Somaliland Reps Wear Koteka To Taiwan Meeting!

This viral post is circulating on social media, and has been excitedly discussed in certain regional forums. Check it out :

Taiwan Finds An Unexpected New Friend in Somaliland

Thomas J. Shattuck
1 July 2020

On July 1, news broke that Taiwan and Somaliland, an unrecognized state that broke away from Somalia in 1991, would set up representative offices in their respective countries. The two countries did not announce the establishment of formal diplomatic ties. They are strengthening existing relations with the new offices in the hopes that relationship flourishes. If they do eventually announce formal relations, then Taiwan would become the first country to diplomatically recognize Somaliland, which is considered an autonomous region of Somalia.

On 9 August 2020 A small group of Somaliland officers arrived in Taiwan to set up a representative office. Taiwan Foreign Affairs sent its officer Joanne Ou to receive the arrival of their guests.

Joanne Ou couldn’t control herself and almost dropped dead when she met the Somaliland officers!

Note : We intentionally added the Misleading overlay to prevent the picture from being further abused.

 

Somaliland Reps Wear Koteka To Taiwan Meeting : Bullshit

The story that was being shared is partially true, but the photo is NOT of Somaliland diplomatic representatives meeting Taiwanese Foreign Ministry spokesperson Joanne Ou.

Therefore, the claim that Somaliland representatives met Joanne Ou wearing kotekas – penis gourds – is categorically FALSE.

Fact #1 : Thomas J. Shattuck Only Wrote The First Part

Thomas J. Shattuck is a real person – a Research Associate in the Asia Program and the Managing Editor at the Foreign Policy Research Institute.

He wrote the article – Taiwan Finds an Unexpected New Friend in Somaliland, and it was posted on 1 July 2020, as shared in the viral post.

The fake post’s creator copied the second paragraph’s of Shattuck’s article, and added the fake story about Somaliland representatives meeting Joanne Ou, the Taiwanese Foreign Ministry spokesperson

Fact #2 : Somalis Do Not Wear The Koteka

The koteka – a penis gourd – is worn by some ethnic groups in Papua New Guinea, not the Somali people.

Bloggers and netizens claim that the original picture was originally taken on a PNG Air or a Singapore Airlines flight, but we believe they are mistaken.

Based on the kebaya-like uniform (which we cannot identify) of the air stewardess, and the Malay word Keluar (Exit) in the background, this was most likely taken on one of Indonesia’s budget airlines.

Fact #3 : The First Somaliland Rep Met With The Taiwanese Foreign Minister

The first Somaliland representative was Mohamed Omar Hagi Mohamoud, a political scientist, research and analyst, who arrived in Taiwan on Friday, 7 August 2020 (tweet).

But instead of meeting with Taiwanese Foreign Ministry spokesperson Joanne Ou, he met instead with Taiwanese Foreign Minister Joseph Wu on Sunday, 9 August 2020.

He has this picture taken that day, wearing a suit… and no koteka.

Fact #4 : Somaliland Has Yet To Establish A Representative Office

As of 23 August 2020, Somaliland has yet to establish a Representative Office in Taiwan even though it plans to do so.

It was Taiwan who first established their Representative Office in Hergeisa, the capital city of Somaliland on 17 August 2020.

 

Why Would Someone Create This Fake Story?

With China’s aggressive foreign stance in recent years, it is not uncommon to see such fake stories being created and shared.

Some believe it’s part of a concerted attempt by China to tarnish Taiwan’s reputation globally.

Others believe the many fake stories are being created to drown out the negative coverage of China’s controversial Belt and Road Initiative, and their aggressive moves in the South China Sea.

Whatever the reasons may be, it is our duty as global citizens to stop the proliferation of such fake stories.

 

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Malaysia-Singapore Cross-Border Travel To Resume In August

Malaysia and Singapore have agreed to allow limited cross-border travel to resume in August! Here are the details!

 

Malaysia-Singapore Cross-Border Travel To Resume In August

On 14 July 2020, Malaysia and Singapore agreed to allow limited cross-border travel, with a targeted date of 10 August 2020.

They will announce the requirements, health protocols, and application process, by 31 July 2020.

Officials in Malaysia and Singapore will work together towards implementing two schemes by that date :

Reciprocal Green Lane (RGL)

The Reciprocal Green Lane (RGL) scheme is meant for essential business and official purposes. Eligible travellers will have to abide by these requirements :

  • comply with COVID-19 prevention and public health measures of both countries
  • undergo PCR swab tests
  • submit a controlled itinerary to the destination country, and adhere to it

Periodic Commuting Arrangement (PCA)

The Periodic Commuting Arrangement (PCA) scheme is meant for Singapore and Malaysia residents with long-term immigration passes.

They will be permitted to enter the destination country for work, with these privileges :

  • after at least three consecutive months in the country of work, they may return to their home country for a short-term home leave.
  • they can then re-enter their country of work for another period of no less than three consecutive months.

Eligible travellers will also have to abide by the COVID-19 prevention and public health measures of both countries.

 

Future Malaysia-Singapore Cross-Border Travel Schemes

Malaysia and Singapore also announced that they will work to develop other cross-border travel schemes, including a daily cross-border commuting scheme for travellers in both countries.

 

Malaysia-Singapore Cross-Border Travel : Official Press Statement

JOINT PRESS STATEMENT BY

YB DATO’ SERI HISHAMMUDDIN TUN HUSSEIN

MINISTER OF FOREIGN AFFAIRS OF MALAYSIA

AND

H.E. DR. VIVIAN BALAKRISHNAN

MINISTER FOR FOREIGN AFFAIRS OF THE REPUBLIC OF SINGAPORE

MALAYSIA AND SINGAPORE TO IMPLEMENT THE RECIPROCAL GREEN LANE FOR THE MOVEMENT OF ESSENTIAL BUSINESS / OFFICIAL TRAVELLERS AND PERIODIC COMMUTING ARRANGEMENT FOR CROSS-BORDER TRAVEL BETWEEN MALAYSIA AND SINGAPORE

Minister of Foreign Affairs of Malaysia Dato’ Seri Hishammuddin Tun Hussein and Minister for Foreign Affairs of the Republic of Singapore Dr. Vivian Balakrishnan are pleased to announce that the Government of Malaysia and the Government of the Republic of Singapore have agreed to implement the Reciprocal Green Lane (RGL) and Periodic Commuting Arrangement (PCA). These two schemes are meant to address the needs of different groups of cross-border travellers between both countries.

The RGL will enable cross-border travel for essential business and official purposes between both countries. Eligible travellers will have to abide by the prevailing COVID-19 prevention and public health measures mutually agreed upon by both countries which include undergoing polymerase chain reaction (PCR) swab tests. Travellers will also be expected to submit to the relevant authorities of the receiving country a controlled itinerary and adhere to this controlled itinerary during their visit.

The PCA will allow Singapore and Malaysia residents, who hold long-term immigration passes for business and work purposes in the other country, to enter that country for work. After at least three consecutive months in their country of work, they may return to their home country for a short-term home leave, and thereafter re-enter their country of work to continue work for at least another three consecutive months. These travellers will also have to abide by the prevailing COVID-19 prevention and public health measures mutually agreed by both countries.

Officials in Malaysia and Singapore are working expeditiously towards the targeted implementation of RGL and PCA on 10 August 2020.  This will give the opportunity for the relevant agencies of both Governments to continue their consultation to finalise the Standard Operating Procedures (SOP) of the two initiatives. Recognising the keen interest of residents in Malaysia and Singapore, and to facilitate smooth cross-border flows, the Governments of Malaysia and Singapore have agreed to publish the requirements, health protocols, and application process involved for entry and exit into Malaysia and Singapore, 10 days prior to their implementation of the RGL and PCA.

Malaysia and Singapore have also agreed to develop other appropriate schemes for the cross-border movement of people including a daily cross-border commuting proposal for work purposes for travellers from both countries, while taking into account the required health protocols and available medical resources in both countries to ensure the safety of the citizens of both sides. This will allow both sides to progressively restore cross-border people-to-people interaction and economic exchanges.

.     .     .     .     .

Ministry of Foreign Affairs, Malaysia

Ministry of Foreign Affairs, Republic of Singapore

14 July 2020

 

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Fact Check : AirAsia Banned Wheeled Cabin Luggage?

People are outraged that AirAsia has apparently banned wheeled cabin luggage to facilitate social distancing during embarkation and disembarkation.

Find out what is this AirAsia cabin luggage ban all about, and what the facts really are…

 

Claim : AirAsia Temporarily Bans Wheeled Cabin Luggage!

Quite a few websites are sharing what they claimed are a new AirAsia cabin baggage policy, which temporarily bans wheeled luggage to ensure social distancing during embarkation and disembarkation.

All guests (except infants) are allowed to carry on board ONLY 1 piece of cabin baggage which can be either:

One (1) Laptop bag or one (1) handbag or one (1) small bag:

  • MUST NOT exceed the dimensions of 40cm (H) X 30cm (W) X 10cm (L).
  • MUST FIT under the seat in front of you.
  • MUST NOT weigh more than 7kg.

If your cabin baggage cannot fit under the seat in front of you:

  • You will be given a complimentary check in for the cabin bag that weighs less than 7kg. Please check-in your baggage at the counter.
  • If the bag weighs more than 7kg, extra airport charges apply for each kg of weight.
  • The 7kg complimentary check-in baggage should be treated separately from the standard check-in baggage.

People also shared the news on social media. Here is one example :

This new policy sure is shocking because it would mean that AirAsia travellers will have to cough up for checked luggage, or worse – end up paying A LOT MORE at the airport.

But wait… is this even true? Let’s find out…

 

AirAsia Banned Wheeled Cabin Luggage : Yes, But No Longer…

This temporary AirAsia cabin luggage policy which got everyone riled up is true, but is no longer in effect… starting tomorrow! Here are the facts…

Fact #1 : AirAsia Did Temporarily Ban Wheeled Cabin Luggage

First of all, we have to point out that this isn’t exactly fake news. It is just OLD NEWS.

The restricted cabin luggage policy was part of preventive measures against COVID-19, when AirAsia was permitted to restart domestic flights in:

  • Malaysia (29 April 2020),
  • Thailand (1 May 2020),
  • the Philippines (1 June 2020),
  • India (4 May 2020), and
  • Indonesia (7 May 2020).

Here is the relevant section on their FAQ on precautionary measures while flying with AirAsia during the COVID-19 pandemic, which was posted on 29 April 2020 :

7. What are my cabin baggage limits?

To facilitate social distancing and minimise physical contact when boarding and disembarkation, only ONE piece of cabin baggage is allowed for each guest. More details are available here. All other baggage aside from handbags or laptop bags will need to be checked-in. Please proceed to the check-in counter if you have any enquiry.

Fact #2 : That Restricted Cabin Luggage Policy Ends 6 July 2020

AirAsia actually updated the cabin luggage policy page today, to state that the old policy will be reinstated effective 7 July 2020.

In other words, the restricted cabin luggage policy they introduced on 29 April 2020, ends today.

You are allowed to bring onboard two (2) pieces of bag as part of your cabin baggage allowance with the total weight of both items not exceeding 7kg.

One (1) piece of cabin bag must not exceed 56cm x 36cm x 23cm including the handles, wheels and side pockets. This bag must be able to fit in the overhead compartment in the aircraft cabin.

You may also carry one (1) piece of laptop bag, handbag, backpack or any other small bag which must not exceed 40cm x 30cm x 10cm. This item must be able to fit under the seat in front of you.

Fact #3 : Infants < 2 Years Old Never Had Cabin Baggage Allowance

At least one website claimed that infants under the age of 2 no longer have any cabin luggage allowance, under the new policy.

However, that was always the case even before the COVID-19 pandemic. Only children 2 years and older have cabin luggage allowances – 7 kg, the same as adults.

The only exception is on AirAsia India flights – starting 10 July 2020, infants below 2 years of age will be allocated 7 kg of hand baggage.

Fact #4 : Baby Strollers / Buggies / Prams Are Carried FOC

At least one website claimed that baby strollers must meet cabin baggage allowable dimensions, or you must purchase a checked baggage allowance.

That is not true.

Baby strollers / buggies / prams are carried free of charge on AirAsia flights as checked baggage, provided they are being used by a child or infant.

Those who wish to carry their strollers into the cabin must make sure it can be folded to fit the cabin baggage allowances.

 

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AirAsia Domestic Unlimited Pass Extended : Poor Response?

AirAsia just extended their Unlimited Pass Cuti-Cuti Malaysia by another two days, arguably due to poor response.

Anyone who read the rules and understands the limitations will know why it is a joke to call it Cuti-Cuti Malaysia….

 

AirAsia Domestic Unlimited Pass : What Is It?

Now that Malaysia is under Recovery MCO, AirAsia announced the Unlimited Pass Cuti-Cuti Malaysia promotion to spur domestic tourism.

This is the domestic version of their earlier international Unlimited Pass, which we pointed out was a waste of money for most people.

It promises to let you book unlimited flights to sixteen local destinations within Malaysia for a year, for just RM 399 per person.

AirAsia BIG Members can purchase this special pass from 11 June to 13 June 2020. This has been extended to 15 June 2020.

After purchasing it, they will be able to redeem flights from 25 June 2020 until 31 March 2021.

 

AirAsia Domestic Unlimited Pass : TLDR Advice

It looks like the AirAsia Unlimited Pass Cuti-Cuti Malaysia isn’t doing well at all…

AirAsia tried to spin that 12,000 flight tickets were booked, mostly to Kuching and Kota Kinabalu. That’s actually pretty poor response, since they flew over 13 MILLION passengers in Q4 2019 alone…

In addition, people usually book two ways and use these Unlimited Passes to book multiple trips. So arguably, they only sold 6,000 or less of these domestic Unlimited Passes.

 

AirAsia Domestic Unlimited Pass : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

  1. COVID-19 will prevent / discourage you from using this Unlimited Pass for many months.
  2. You are NOT guaranteed tickets, because there are limited promo seats on each flight.
  3. It will not apply during embargo periods – weekends, public holidays and school holidays.
  4. Families should NOT bother. Holidays should be fun, not torture.
  5. You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
  6. It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.
  7. We also recommend it for business travellers – this can really save them a lot of money!

Since it may not be available during weekends, public holidays and school holidays, the Cuti-Cuti Malaysia tagline is really misleading…

 

AirAsia Domestic Unlimited Pass : Who Should Buy It?

Based on the severe restrictions AirAsia places on this pass, the best people to buy it should meet these requirements :

  • retired, single or a couple
  • able to travel on normal working days / need to travel for work
  • willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not torture.

We however recommend it for BUSINESS TRAVELLERS. The 14-day advanced booking may be a problem, but if you need to travel a lot for work, this pass will save you a lot of money!

Recommended : AirAsia Domestic Unlimited Pass : How To Book Your Flight!

 

AirAsia Domestic Unlimited Pass : Not For Holidays!

Reason #1 : Remember COVID-19?

Even though Malaysia did very well in the fight against COVID-19, the pandemic isn’t over. In fact, COVID-19 is likely to persist and spread back and forth from various countries for many more months to come.

Until a vaccine is approved and administered worldwide, it is possible that Malaysia may encounter additional waves of COVID-19 infections.

If you are unwilling to take this risk, you may end up not flying all that much, if at all!

Reason #2 : You’re NOT Guaranteed A Flight

The pass does NOT guarantee you to any flight. You can only use it to redeem flights that AirAsia has earmarked with 100% OFF signs.

You can select flights without the 100% OFF sign, but you will have to pay full price for them.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate Q&A page) that :

  • tickets are limited, and may not be available for all flights during public holidays, school breaks and weekends.
  • you can only buy it for direct flights, no connecting flights allowed.
  • every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
  • you must be 12 years or older, and have your own BIG Member account.
  • you must book your tickets at least 14 days in advanced.

These limitations are designed to reduce your ability to fly as often as you would like using the Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass Cuti-Cuti Malaysia at all!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for this Pass.

What will likely happen is that a few members of your group will be able to use their Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass Cuti-Cuti Malaysia, you may not get to do so on the way back.

You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to book many flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Budget airlines like AirAsia make a large percentage of their profits not from flight tickets, but from ancillary revenue – administrative fees, baggage fees, assigned seat fees, flight insurance, cancellations, documentation, meals, merchandise, fuel surcharges, etc.

In Q3 2019, almost a quarter of AirAsia’s revenue came from such ancillary sources – a whopping RM 686 million. And unlike revenue from flight tickets – they have relatively low costs – and so they contribute substantially to the airline’s PROFITS.

Frequent AirAsia travellers will tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

 

AirAsia Domestic Unlimited Pass : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

  • It is only applicable on direct flights with the AK carrier code.
  • Flight redemption is limited and may not be available for all flights during public holidays, school breaks and weekends.
  • Flight redemption is only valid for base fare only and do not include optional add-ons, passenger service charge, regularity service charge, or other charges.
  • Booking must be made at least fourteen (14) days before the flight departure date.
  • All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
  • It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
  • You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
  • In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
  • AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
  • The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
  • Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
  • When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
  • The AirAsia Unlimited Pass Cuti-Cuti Malaysia is non-refundable.

 

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Fact Check: Changi Airport Passengers Must Wear PPE Suits?

Are Changi Airport passengers required to wear PPE suits before they board their flights? A video seems to show that.

Take a look at the video yourself, and find out what the facts really are!

 

Claim : Changi Airport Passengers Must Pay For + Wear PPE Suits!

A video showing Changi Airport passengers wearing blue PPE suits is going viral, together with this message :

Changi Airport.
Passengers must wear this suits on board like going to an operation room
Cost included in the air ticket.
So kiasu kiasi style

 

Changi Airport Passengers Must Wear PPE Suits : The Facts!

Fact #1 : The Video Is Genuine

First of all, the video is genuine and was recorded on 31 May 2020.

It showed real passengers in blue PPE suits waiting for their flight in Terminal 3 of Changi Airport in Singapore.

Fact #2 : They Are Vietnamese Citizens

In the video, you can hear them speaking Vietnamese. They are actually part of 340 Vietnamese citizens being repatriated from Singapore after COVID-19 infections there approached 35,000.

They include the elderly, pregnant women, those with pre-existing health conditions, the young (under 18 years of age), or tourists whose visas had expired – all of whom paid their own fares for the flight.

Fact #3 : PPE Requirement Was By Vietnam Government + Vietnam Airlines

Those being repatriated were required to don those blue PPE suits, as well as face masks and gloves, by the Vietnamese Ministry of Health, and Vietnam Airlines.

This was a requirement since 15 May 2020, after two Vietnam Airlines flight attendants tested positive for COVID-19 after a repatriation flight from Russia.

They actually had to wear all that for the entire duration of the flight, and were quarantined upon arriving at Can Tho, a southern Vietnamese city.

Fact #4 : PPE Requirement Not Exclusive To Singapore

This requirement to wear blue PPE suits, face masks and gloves was not exclusive to Singapore or Changi Airport.

It was mandated for all Vietnamese citizens being repatriated from COVID-19 hotspots by Vietnam Airlines.

Here are photos of the same precautions being carried out on Vietnamese citizens being repatriated from Taiwan :

According to the Vietnamese Ministry of Foreign Affairs, both the Vietnam Airlines cabin crew and flight crew had to don the same blue PPE suits, face masks and gloves for the entire flight as well.

Fact #5 : Singapore Does Not Require PPE Suits In Changi Airport

Changi Airport in Singapore does not require passengers to wear PPE suits. They only require everyone to wear a face mask.

Here are Changi Airport’s official measures against COVID-19 :

  • All arriving, transit and departing passengers at Changi Airport are subject to temperature screening. Passengers who are febrile or display respiratory symptoms will be referred to a doctor on duty.
  • All airport staff entering the transit area will have to undergo temperature screening. Staff who have a high temperature will be asked to consult a doctor immediately.
  • All passengers, air crew and airport staff must wear a mask at all times at Changi Airport. In addition, all passengers and crew members must also wear a mask for the entire duration of their flight to and from Changi Airport.Passengers who need to purchase a mask may do so at the airport pharmacies and convenience stores such as Guardian, Watson’s and 7-11.
  • Changi Airport conducts frequent cleaning and disinfecting across its terminals and at Jewel Changi Airport.High-contact areas across the airport such as door handles, water coolers, counter tops, baggage trolleys and lift buttons are cleaned and disinfected more frequently.Frequent swab tests are conducted at these areas to ensure the efficacy of cleaning and disinfection.
  • For an added layer of protection, frequently-touched surfaces such as automated check-in kiosks, trolleys, lift buttons and security trays are coated with a protective antimicrobial coating to reduce the risk of virus transmission.
  • Autonomous cleaning equipment are deployed throughout the airport cleaning and disinfecting the floors and carpets at Changi Airport daily.
  • Prayer rooms, baby care rooms and smoking areas are available for use. Passengers must observe safe distancing and adhere to the markers.Frequent cleaning and disinfecting is done at these areas and frequently-touched surfaces are sprayed with a protective antimicrobial coating to reduce the risk of virus transmission.
  • There are more than 1,200 hand sanitisers available across all terminals and Jewel Changi Airport, from check-in rows to gate holdrooms. Hand sanitisers will only be allowed in cabin baggage if kept in containers of not more than 100ml each.

 

COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe from COVID-19 :

Recommended : Soap vs Sanitiser : Which Works Better Against COVID-19?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts

 

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AirAsia Domestic Unlimited Pass : How To Book Your Flight!

If you have already purchased the AirAsia Domestic Unlimited Pass, here is our step-by-step guide on how to plan your travel and book your tickets!

 

AirAsia Domestic Unlimited Pass : Planning Your Travel!

As we pointed out earlier, the AirAsia Domestic Unlimited Pass is not for everyone. But if you are able to benefit from it, here is our guide on how to plan your travel and book your tickets.

 

AirAsia Domestic Unlimited Pass : Available Destinations

Before you start flying, you should first make sure you are flying to one of the sixteen local destinations supported by the AirAsia Unlimited Pass Cuti-Cuti Malaysia.

The available destinations depends on where you are flying from :

  • From Kuala Lumpur : Alor Setar, Langkawi, Penang, Johor Bahru, Terengganu, Kota Bahru, Kuching, Sibu, Bintulu, Miri, Labuan, Kota Kinabalu, Sandakan, Tawau.
  • From Penang : Kuala Lumpur, Langkawi, Johor Bahru, Kota Kinabalu, Kuching
  • From Johor Bahru : Kuala Lumpur, Alor Setar, Langkawi, Penang, Ipoh, Kota Kinabalu, Kuching, Sibu, Miri, Tawau
  • From Kota Kinabalu : Kuala Lumpur, Penang, Johor Bahru, Kota Bahru, Kuching, Sibu, Bintulu, Miri, Sandakan, Tawau
  • From Kuching : Kuala Lumpur, Penang, Kota Bahru, Johor Bahru, Kota Kinabalu, Miri, Bintulu, Sibu

 

AirAsia Domestic Unlimited Pass : How To Book Your Flight

Once you are ready, here is how you can book your flight using the AirAsia Domestic Unlimited Pass :

Step 1: Visit www.airasia.com/deals or click on the ‘Deals’ tab in the AirAsia App

Step 2: Log in with your Big Member account

Step 3 : Click on ‘My Purchases’ , select ‘View Now’ AirAsia Unlimited Pass’

Step 4: Click on ‘REDEEM’ which will take you to the flight search widget on airasia.com

Step 5: Search for flights

Step 6: Choose flights marked “100% off” which are applicable under this pass

Step 7: Make payment to complete your booking

Step 8: Your redemption is successful. We hope that you enjoy your offer.

 

AirAsia Domestic Unlimited Pass : Warning!

AirAsia would like us to remind you that your Unlimited Pass cannot be returned, refunded or transferred.

They will also void your Unlimited Pass if you are no-show for 3 consecutive times for your confirmed flights.

So make sure you REALLY want to fly to those destinations on those dates before booking!

 

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AirAsia Unlimited Pass Cuti-Cuti Malaysia : Not So Fast!

The AirAsia Unlimited Pass Cuti-Cuti Malaysia promises UNLIMITED AIR TRAVEL to local sixteen destinations, for a whole year!

But as usual – there are caveats with this offer that makes it a joke to call it Cuti-Cuti Malaysia….

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : What Is It?

Now that Malaysia is under Recovery MCO, AirAsia announced the Unlimited Pass Cuti-Cuti Malaysia promotion to spur domestic tourism.

This is the domestic version of their earlier international Unlimited Pass, which we pointed out was a waste of money for most people.

It promises to let you book unlimited flights to sixteen local destinations within Malaysia for a year, for just RM 399 per person.

AirAsia BIG Members can purchase this special pass from 11 June to 13 June 2020.

After purchasing it, they will be able to redeem flights from 25 June 2020 until 31 March 2021.

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

  1. COVID-19 will prevent / discourage you from using this Unlimited Pass for many months.
  2. You are NOT guaranteed tickets, because there are limited promo seats on each flight.
  3. It will not apply during embargo periods – weekends, public holidays and school holidays.
  4. Families should NOT bother. Holidays should be fun, not torture.
  5. You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
  6. It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.
  7. We also recommend it for business travellers – this can really save them a lot of money!

Since it may not be available during weekends, public holidays and school holidays, the Cuti-Cuti Malaysia tagline is really misleading…

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : Who Should Buy It?

Based on the severe restrictions AirAsia places on this pass, the best people to buy it should meet these requirements :

  • retired, single or a couple
  • able to travel on normal working days / need to travel for work
  • willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not torture.

We however recommend it for BUSINESS TRAVELLERS. The 14-day advanced booking may be a problem, but if you need to travel a lot for work, this pass will save you a lot of money!

Recommended : AirAsia Domestic Unlimited Pass : How To Book Your Flight!

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : Not For Holidays!

Reason #1 : Remember COVID-19?

Even though Malaysia did very well in the fight against COVID-19, the pandemic isn’t over. In fact, COVID-19 is likely to persist and spread back and forth from various countries for many more months to come.

Until a vaccine is approved and administered worldwide, it is possible that Malaysia may encounter additional waves of COVID-19 infections.

If you are unwilling to take this risk, you may end up not flying all that much, if at all!

Reason #2 : You’re NOT Guaranteed A Flight

The pass does NOT guarantee you to any flight. You can only use it to redeem flights that AirAsia has earmarked with 100% OFF signs.

You can select flights without the 100% OFF sign, but you will have to pay full price for them.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate Q&A page) that :

  • tickets are limited, and may not be available for all flights during public holidays, school breaks and weekends.
  • you can only buy it for direct flights, no connecting flights allowed.
  • every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
  • you must be 12 years or older, and have your own BIG Member account.
  • you must book your tickets at least 14 days in advanced.

These limitations are designed to reduce your ability to fly as often as you would like using the Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass Cuti-Cuti Malaysia at all!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for this Pass.

What will likely happen is that a few members of your group will be able to use their Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass Cuti-Cuti Malaysia, you may not get to do so on the way back.

You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to book many flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Budget airlines like AirAsia make a large percentage of their profits not from flight tickets, but from ancillary revenue – administrative fees, baggage fees, assigned seat fees, flight insurance, cancellations, documentation, meals, merchandise, fuel surcharges, etc.

In Q3 2019, almost a quarter of AirAsia’s revenue came from such ancillary sources – a whopping RM 686 million. And unlike revenue from flight tickets – they have relatively low costs – and so they contribute substantially to the airline’s PROFITS.

Frequent AirAsia travellers will tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

  • It is only applicable on direct flights with the AK carrier code.
  • Flight redemption is limited and may not be available for all flights during public holidays, school breaks and weekends.
  • Flight redemption is only valid for base fare only and do not include optional add-ons, passenger service charge, regularity service charge, or other charges.
  • Booking must be made at least fourteen (14) days before the flight departure date.
  • All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
  • It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
  • You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
  • In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
  • AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
  • The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
  • Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
  • When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
  • The AirAsia Unlimited Pass Cuti-Cuti Malaysia is non-refundable.

 

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AirAsia Unlimited Pass : Extended To June 2021!

Due to the persisting COVID-19 pandemic, AirAsia just announced that their Unlimited Pass will be extended to June 2021. Here are the details!

 

AirAsia Unlimited Pass : What Is It?

Stung by the Airbus bribery scandal and the COVID-19 coronavirus crisis, the AirAsia Unlimited Pass promotion is their effort to stem the bleed.

Earlier this year, AirAsia offered the Unlimited Pass which would give you the right to obtain free flight tickets to seven sectors, as many times as you wish – for a year :

  • Australia
  • Japan
  • Korea
  • China
  • Taiwan (only Taipei)
  • India
  • United States (only Honolulu)

Recommended : AirAsia Unlimited Pass : Destinations + Embargo Periods!

 

AirAsia Unlimited Pass : Extended To June 2021

The AirAsia Unlimited Pass was on sale until 7 March 2020, which meant the latest anyone could fly was up to the first week of March, 2021.

But with the COVID-19 pandemic locking down most of the world for the next few months, those who purchased the Unlimited Pass have been grumbling.

At this point, we have to say – we told you so…

However, your dissatisfaction has paid off. AirAsia just extended the Unlimited Pass flight availability till 30 June 2020 – an extension of about 3 months for most people.

Do note that this is not an extension of the sale period. That ended on 7 March 2020. The extension is for flight purchases for existing AirAsia Unlimited Pass holders.

For more details, we recommend these articles :

 

AirAsia Unlimited Pass Destinations

When AirAsia announced the Unlimited Pass promotion, they only highlighted five countries – Australia, Japan, Korea, China and India. Well, that’s not all.

Here is the full, confirmed list of destinations, which we compiled in this table based on where you plan to fly from :

Origin Sector Available Destinations
Kuala Lumpur (Return) Australia Gold Coast
Melbourne
Perth
Sydney
China Beijing
Changsha
Chengdu
Chongqing
Hangzhou
Shanghai
Wuhan
Xi’an
India Ahmedabad
Amritsar
New Delhi
Japan Fukuoka
Osaka
Sapporo (Chin Chitose)
Tokyo (Haneda)
Tokyo (Narita)
Korea Busan
Jeju
Seoul
Taiwan Taipei
Bangkok (Return) Australia Brisbane
China Shanghai
Japan Osaka
Sapporo (Chin Chitose)
Tokyo (Narita)
Nagoya
Korea Seoul
Taipei (Return) Japan Osaka
Okinawa
Osaka (Return) US Honolulu

 

AirAsia Unlimited Pass Embargo Periods

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass.

It includes, but is not limited to, these upcoming holidays in Malaysia. In other words, AirAsia can add new embargo periods, as they wish.

Unlimited Pass Embargo Dates Occasion
1 May 2020 Labour Day
7 May 2020 Wesak Day
23 May to 7 June 2020 School Holidays
24 May to 25 May 2020 Hari Raya Aidilfitri
25 July to 2 August 2020 School Holidays
31 July 2020 Hari Raya Haji
20 August 2020 Awal Muharram
31 August 2020 Merdeka Day
16 September 2020 Malaysia Day
29 October 2020 Prophet Muhammad’s Birthday
14 November 2020 Deepavali
21 November to 31 December 2020 School Holidays
25 December 2020 Christmas Day
1 January 2021 New Year’s Day
28 January 2021 Thaipusam
12 February to 13 February 2021 Chinese New Year

 

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United Airlines Offers FREE Flight Changes For A Whole Year!

COVID-19 is putting a real damper on air travel, and United Airlines just responded by offering FREE flight changes for a whole year!

Here is what Oscar Munoz, United Airlines CEO, just blasted out in an email to all United Airlines customers!

 

Worried About COVID-19? United Airlines Offers FREE Flight Changes!

Now that COVID-19 is seriously threatening air travel in the United States, United Airlines is trying to make things a little easier on jittery flyers by offering them free flight changes for a whole year!

And they are extending the offer to all bookings, irrespective of the ticket or fare type, or destination. But note that this only applies to flight bookings made from now until 31 March 2020 :

To give you the greatest flexibility, when you book any flight with us now through March 31, you can change it for free over the next 12 months – any ticket, any fare type, any destination.

We are not sure if United Airlines will extend the offer into April or May, but that ought to give their customers some peace of mind.

Here are the specific terms and conditions for the free flight changes policy at United Airlines :

Tickets: For tickets issued March 3 through March 31, 2020, customers will be permitted to change free of charge to a flight of equal or lesser value up to 12 months from the original ticket issue date. If the new flight is priced higher, the customer may change for no fee but must pay the fare difference. If the new flight is priced lower, the customer may change for free but no residual value will be given. If the customer decides to cancel their flight, they can retain the value of the ticket to be applied to a new ticket without fee for travel up to 12 months from the original ticket issue date.

Cancellations: If the customer decides to cancel the flight they booked between March 3 and March 31, 2020, they can retain the value of the ticket to be applied to a new ticket without fee for travel up to 12 months from the original ticket issue date.

Fare Validity: This applies to all tickets, all fare types, all destinations, all points-of-sale, all travel dates available for sale, provided ticket number starts with 016.

Minimum Stay: No minimum stay.

Blackout Dates: No blackout dates.

Miscellaneous: Fares, fees, rules and offers are subject to change without notice. Seats are capacity-controlled and may not be available on all flights or days. Fares are nonrefundable except during the first 24 hours after purchase. Other restrictions may apply.

 

United Airlines On COVID-19

In the mass email, Oscar Munoz also explained what measures United Airlines is taking to minimise the COVID-19 risks to its passengers :

On The Ground

Our team of in-house medical experts and industrial hygienists oversee our aircraft cleaning procedures to ensure they meet or exceed all CDC guidelines.

Hard surfaces such as lavatories, tray tables, window shades and armrests are thoroughly wiped down with a high-grade disinfectant and multi-purpose cleaner.

And when we are advised by the CDC of a person who has traveled on board and is potentially exhibiting coronavirus symptoms, that aircraft is taken out of service and sent through a full decontamination process that includes our standard cleaning procedures plus washing ceilings and overhead bins and scrubbing the interior.

In The Air

Our aircraft are equipped with state-of-the-art circulation systems, similar to those found in hospitals, which use a high-efficiency (HEPA) filter to circulate the air and remove more than 99% of airborne particles.

We’re also adjusting our inflight service to limit person-to-person contamination. This includes handing beverages directly to customers instead of allowing customers to touch a tray and ensuring all flight attendants wear gloves during service.

 

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AirAsia Unlimited Pass : Destinations + Embargo Periods!

People have been arguing over what destinations and embargo periods are applicable for the AirAsia Unlimited Pass promotion.

Well, consider that settled – here are all available destinations, and current embargo dates, for the AirAsia Unlimited Pass!

 

AirAsia Unlimited Pass Destinations

When AirAsia announced the Unlimited Pass promotion, they only highlighted five countries – Australia, Japan, Korea, China and India. Well, that’s not all.

Here is the full, confirmed list of destinations, which we compiled in this table based on where you plan to fly from :

Origin Sector Available Destinations
Kuala Lumpur (Return) Australia Gold Coast
Melbourne
Perth
Sydney
China Beijing
Changsha
Chengdu
Chongqing
Hangzhou
Shanghai
Wuhan
Xi’an
India Ahmedabad
Amritsar
New Delhi
Japan Fukuoka
Osaka
Sapporo (Chin Chitose)
Tokyo (Haneda)
Tokyo (Narita)
Korea Busan
Jeju
Seoul
Taiwan Taipei
Bangkok (Return) Australia Brisbane
China Shanghai
Japan Osaka
Sapporo (Chin Chitose)
Tokyo (Narita)
Nagoya
Korea Seoul
Taipei (Return) Japan Osaka
Okinawa
Osaka (Return) US Honolulu

 

AirAsia Unlimited Pass Embargo Periods

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass.

It includes, but is not limited to, these upcoming holidays in Malaysia. In other words, AirAsia can add new embargo periods, as they wish.

Recommended : AirAsia Unlimited Pass Guide : Planning Your Travel!

Unlimited Pass Embargo Dates Occasion
1 May 2020 Labour Day
7 May 2020 Wesak Day
23 May to 7 June 2020 School Holidays
24 May to 25 May 2020 Hari Raya Aidilfitri
25 July to 2 August 2020 School Holidays
31 July 2020 Hari Raya Haji
20 August 2020 Awal Muharram
31 August 2020 Merdeka Day
16 September 2020 Malaysia Day
29 October 2020 Prophet Muhammad’s Birthday
14 November 2020 Deepavali
21 November to 31 December 2020 School Holidays
25 December 2020 Christmas Day
1 January 2021 New Year’s Day
28 January 2021 Thaipusam
12 February to 13 February 2021 Chinese New Year

 

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AirAsia Unlimited Pass Guide : Planning Your Travel!

If you have already purchased the AirAsia Unlimited Pass, here is a step-by-step guide on how to plan your travel and book your tickets using the AirAsia Unlimited Pass!

 

AirAsia Unlimited Pass Guide : Planning Your Travel!

As we pointed out earlier, the AirAsia Unlimited Pass is not for everyone. But if you are able to benefit from it, here is our guide on how to plan your travel and book your tickets.

Step 1 : Log into your BIG Member account.

Step 2 : Make sure your BIG Member profile name is exactly the same as the name in your passport.

Step 3 : If necessary, please change your profile name to match your passport.

You only have one (1) chance to change your name and you cannot change it once your first flight redemption is confirmed, so make sure you do it before redeeming your first flight!

Step 4 : Go to Deals and look at the My Purchases tab for your AirAsia Unlimited Pass.

If you cannot locate your Unlimited Pass after purchasing, check back after a few hours. If the problem persists, email AirAsia at support_deals@airasia.com.

Step 5 : Generate your Unique Code.

Step 6 : Click Apply Now, and the page will refresh to show a flight search page.

Step 7 : Select your destination and travel date.

The AirAsia Unlimited Pass allows you to redeem these flights :

  • From Kuala Lumpur (return) : Melbourne, Gold Coast, Perth, Sydney, Changsha, Chongqing, Chengdu, Hangzhou, Beijing, Shanghai, Wuhan, Xi’an, Amritsar, New Delhi, Ahmedabad, Sapporo (Chin Chitose), Osaka, Fukuoka, Tokyo (Haneda), Tokyo (Narita), Jeju, Seoul, Busan, Taipei

  • From Bangkok (return) : Brisbane, Shanghai, Sapporo (Chin Chitose), Osaka, Tokyo (Narita), Nogoya, Fukuoka, Seoul

  • Others (return) : Taipei – Osaka, Taipei – Okinawa, Osaka – Honolulu

Recommended : AirAsia Unlimited Pass : A Waste Of Money, Unless…

Flights with seats listed as 100% OFF are available to be booked by AirAsia Unlimited Pass holders.

If your selected flight has no 100% OFF sign, that means the AirAsia Unlimited Pass is NOT available for the selected date, or the selected date falls on the Embargo Period.

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass. It includes these upcoming holidays in Malaysia :

Step 8 : Insert your Unique Code into the “Promo Code” field.

You will see the airport taxes and fees payable for that sector, with the total payable taxes and fees at the black box at the bottom for the return trip.

Here is a list of mandatory government taxes and fees for a 2-way return trip for available destinations :

Step 9 : Add your baggage, meals and seat allocations!

Step 10 : Complete your booking by paying the necessary taxes, fees and add-on fees.

 

AirAsia Unlimited Pass Guide : Warning!

AirAsia would like us to remind everyone that your Unlimited Pass cannot be returned, refunded or transferred.

They will also void your Unlimited Pass if you are no-show for 3 consecutive times for your confirmed flights.

So make sure you REALLY want to fly to those destinations on those dates before booking!

 

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AirAsia Unlimited Pass : A Waste Of Money, Unless…

The AirAsia Unlimited Pass promises UNLIMITED AIR TRAVEL to five countries, for a whole year!

But frankly speaking – the AirAsia Unlimited Pass is A WASTE OF MONEY, unless you fit a certain set of criteria.

Find out if you fit that small set of criteria, because if you don’t – do NOT sign up for the AirAsia Unlimited Pass!

 

AirAsia Unlimited Pass : What Is It?

Stung by the Airbus bribery scandal and the COVID-19 coronavirus crisis, the AirAsia Unlimited Pass promotion is their effort to stem the bleed.

From 29 February to 7 March 2020, AirAsia BIG Members can purchase the Unlimited Pass which would give them the right to purchase tickets to seven sectors, as many times as they wish – for a year :

  • Australia
  • Japan
  • Korea
  • China
  • Taiwan (only Taipei) *thanks for the heads-up, Goldfries!
  • India
  • United States (only Honolulu)

Recommended : AirAsia Unlimited Pass : Destinations + Embargo Periods!

That sounds like an AWESOME deal, doesn’t it? Who doesn’t want unlimited air flights to all five countries for a whole year?

However, AirAsia threw in so many caveats, the Unlimited Pass is almost useless… unless you are willing to put up with the hassle.

 

AirAsia Unlimited Pass : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

  1. COVID-19 will prevent / discourage you from using the Unlimited Pass for many months.
  2. You are limited to flights over 4 hours, and only with the D7 or XJ carrier codes.
  3. You are NOT guaranteed tickets, because there are limited promo seats on each flight.
  4. The Unlimited Pass also may not apply during peak periods like weekends, public holidays and school holidays.
  5. Families should NOT bother with the Unlimited Pass. Holidays should be fun, not torture.
  6. You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
  7. It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.

 

AirAsia Unlimited Pass : Why It’s A Waste Of Money

Reason #1 : Remember COVID-19?

Four of those five countries are in the throes of fighting COVID-19, and it is unlikely that India won’t be affected soon. And the COVID-19 coronavirus is spreading, not receding.

So how likely do you think you will be travelling to those countries over the next 12 months, even if there is no travel ban?

IMHO, many people will not be travelling (voluntarily) to China, Korea, Japan and Australia in the next 6 monthsat the very least.

Reason #2 : You’re NOT Guaranteed A Flight

With tourism falling off the cliff over the next few months, not only will people cancel their flights, so will airlines.

Even if you are fearless, it doesn’t mean AirAsia will be fearless as well, or stupid enough to fly an almost empty plane just because you insist on flying.

As stated in their rules (see below), buying the Unlimited Pass does NOT guarantee you to a flight. It is up to them to decide whether you qualify for a flight to your destination.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate page) that :

  • tickets are limited, and not available for all flights or destinations, or time periods, especially public holidays, school breaks and weekends.
  • only long haul flights of over 4 hours with the carrier code D7 or XJ are allowed.
  • you can only buy it for direct flights, no connecting flights allowed.
  • every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
  • you must be 12 years or older, and have your own BIG Member account.

These limitations are designed to reduce your ability to fly as often as you would like using the AirAsia Unlimited Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass at all!

Recommended : AirAsia Unlimited Pass Guide : Planning Your Travel!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for the Unlimited Pass.

What will likely happen is that a few members of your group will be able to use their Unlimited Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass, you may not get to do so on the way back. You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to several flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Budget airlines like AirAsia make a large percentage of their profits not from flight tickets, but from ancillary revenue – administrative fees, baggage fees, assigned seat fees, flight insurance, cancellations, documentation, meals, merchandise, fuel surcharges, etc.

In Q3 2019, almost a quarter of AirAsia’s revenue came from such ancillary sources – a whopping RM 686 million. And unlike revenue from flight tickets – they have relatively low costs – and so they contribute substantially to the airline’s PROFITS.

Frequent AirAsia travellers will also tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

 

AirAsia Unlimited Pass : Who Should Buy It?

Based on the severe restrictions AirAsia places on the Unlimited Pass, the best people to buy it should meet these requirements :

  • retired, single or a couple
  • able to travel on normal working days
  • would like to travel to those 5 countries
  • willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not a torture.

And we should point out that the target group above can often get free or heavily discounted flights on AirAsia without the Unlimited Pass. Thanks for the screenshots, Nigel!

So all the Unlimited Pass does is “force” you to travel more on AirAsia – they won’t make money from your flights, but they will make their money from your ancillary fees.

 

AirAsia Unlimited Pass : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

  • It is only applicable on direct long haul flights of over 4 hours with carrier code D7 & XJ.
  • It excludes flights to Bali, Singapore, Jeddah and all Fly-thru routes. Embargo period applies.
  • Flight redemption is limited and may not be available for all flights, all destinations including public holidays, school breaks and weekends.
  • Promotions which are applicable for bookings made via airasia.com and AirAsia Mobile App are limited to regular base fare only and shall not include Premium Flex or Value Pack bundled category.
  • All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
  • It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
  • You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
  • In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
  • AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
  • The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
  • Upon purchasing the AirAsia Unlimited Pass, the passenger shall have the right to book and fly on AirAsia X and Thai AirAsia X flights to Australia, India, China, Korea and Japan for an unlimited number of times, subject to full and final payment of any applicable airport charges, taxes and regulatory fees, or other charges.
  • Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
  • When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
  • The AirAsia Unlimited Pass is non-refundable.

 

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How Did Iran Shoot Down UIA Flight PS752 By Mistake?

It seems incredulous that Iran could shoot down UIA Flight PS752 by mistake, but the sad fact is that no military can always correctly identify bogies.

We examine how Iran mistook UIA Flight PS752 for a US cruise missile, and shot it down with a Tor M1 missile, killing all 176 people onboard.

 

The Circumstances Surrounding UIA Flight PS752

On 3 January 2020, US President Donald Trump escalated tensions with Iran by ordering the assassination of Iranian Major General Qasem Soleimani.

Soleimani’s assassination by Hellfire missile could be construed as an act of war against Iran, and naturally compelled a military response. That came in the form of 22 ballistic missiles fired on two US bases in Iraq.

Recommended : Is Donald Trump RESPONSIBLE For UIA Flight 752 Deaths?

The Iranians expected a US cruise missile attack in retaliation, and appeared to have prepared for such an eventuality with the deployment of short range missile defence systems around Tehran.

Five hours after they fired those ballistic missiles, UIA Flight PS752 took off from the Imam Khomeini International Airport.

Unfortunately, a SAM operator mistook it for a US cruise missile, and shot it down with a Tor M1 missile.

So how could Iran’s veteran military forces have made such a colossal mistake?

 

Tor M1 / SA-15 Gauntlet

First, let’s consider the SAM platform that shot down UIA Flight PS752 – the Russian Tor M1, also known by its NATO designation SA-15 Gauntlet.

The Tor (Russian for Torus) missile system is an armoured tracked vehicle with a pulse-doppler radar, and eight 9K331 Tor M1 missiles.

Introduced in 1991, this mobile SAM system is designed to accompany and protect troops in a battlefield against hostile aircraft and cruise missiles.

It is not usually parked in defence of fixed installations, and have greater autonomy than centralised air defence systems. It is likely that the Iranians brought in these mobile SAM systems as the last line of defence in an impending conflict.

 

War-Like Situation Before PS752 Flight

Next, we have to consider the war footing that the Iranian military, and specifically, the IRGC (Islamic Revolutionary Guard Corps) found itself in, after launching ballistic missiles at US bases.

Besides, the United States did earlier just assassinate one of their top military leaders – an action that could be considered an act of war.

Even if the Iranian government does not want a war with the United States, the Iranian military and the IRGC would have been compelled to prepare for the worst.

It is with that mindset in mind, that we consider how Iran could have mistaken UIA Flight PS752 for a cruise missile, shooting it down.

 

How Did Iran Shoot Down UIA Flight PS752 By Mistake?

Poor Training?

As one of Iran’s older SAM systems and a short range system at that, the Tor M1 is likely to be assigned to less elite units. So it is plausible that inexperience or poor training led to the tragedy.

No Central Command?

Multiple Tor vehicles can be linked to a Ranzhir-M mobile command center, for increased detection range and centralised command.

It is possible that the Tor vehicles were dispersed for localised defence, and not linked to a central command system. That would leave the decision to fire in the hands of a junior officer, possibly even a conscript!

Short Reaction Time?

The Tor M1 missile also has a narrow engagement range of 1.5 km to 12 km. It cannot be used against anything closer than 1.5 km, or further than 12 km.

When Flight PS752 popped up just a few kilometres from this Tor M1 vehicle, it would give the missile operator just a matter of seconds to identify it and decide whether to fire or not.

Heightened Expectations Of A Strike?

The expectation of a retaliatory strike would, no doubt, weigh heavily on the mind of the missile operator. After all, they just fired 22 ballistic missiles on two US bases.

In normal circumstances, the Tor missile system would not be “weapons hot”. But they were expecting a salvo of cruise missiles, so the missile operator would have been light on the trigger.

Failure To Whitelist Flight PS752?

When Flight PS752 popped up on the Tor missile system’s radar, the operator would have to decide if it was a hostile aircraft or a legitimate civilian aircraft.

Unfortunately, its pulse-doppler radar would not be able identify the type of the aircraft, only its speed and direction. But Flight PS752 and a Tomahawk cruise missile would have roughly similar subsonic speeds.

An example of a pulse doppler radar’s display

That’s why civilian airliners use transponders and the IFF system to ensure that everyone knows that they are not a threat. Flight PS752 would definitely have been squawking its transponder code.

Normally, SAM crews would receive the flight plans and transponder codes for airliners scheduled to fly in and out of the area, so they can be eliminated as threats.

It is plausible that this Tor missile operator did not, or could not, clear Flight PS752’s transponder code, and assumed it was a cruise missile attempting to masquerade as an airliner.

Failure To Establish No-Fly Zone

One thing is for sure though – the Iranians should have established a no-fly zone around Tehran, after firing their ballistic missiles. It was a serious and fatal mistake.

The danger of jittery, trigger-happy Air Defence crews in charge of weapons hot SAM systems cannot be understated.

It would also have made it easier to identify hostile aircraft in Iranian airspace. Yet they continued to let civilian aircraft fly in and out of Tehran.

 

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Edifier W860NB vs Edifier W828NB : What’s The Difference?

The Edifier W860NB and W828NB are both active noise cancelling Bluetooth headphones, with an over-ear design.

In this article, we will compare both models to find out how they differ, and where they are similar. Find out which is the best option for you!

 

Edifier W860NB Primer

The Edifier W860NB is their first active noise cancelling Bluetooth headphone, targeted at the value premium market. Hence, it sports a premium design with touch controls.

It also has folding ear cups with neodymium drivers, NFC support and a complete set of accessories including a hard travel case.

Recommended : Edifier W860NB Active Noise Cancelling Headphones Review!

 

Edifier W828NB Primer

The Edifier W828NB, on the other hand, is a newer model, with Bluetooth 5.0 connectivity and a lower price point.

However, it only comes with a soft travel case, and lacks both touch controls and an aircraft audio adaptor.

Recommended : Edifier W828NB ANC Bluetooth Headphones Review!

 

Edifier W860NB vs Edifier W828NB : What’s The Difference?

The Edifier W860NB has a more refined design, while the W828NB has a sportier design.

They can both be folded for more compact storage, but the ear cups of the W860NB can further be tilted inwards to fit its hard travel case.

If touch controls are important, then obviously you will prefer the W860NB, but the W828NB has a BIG advantage – Bluetooth 5.0.

Bluetooth 5.0 is more than twice as fast as Bluetooth 4.1, letting the W828NB avoid audio synchronisation issues. It is also more power efficient, which means a longer battery life.

 

Edifier W860NB vs Edifier W828NB : Our Recommendations

If you prefer an all-in kit or a more premium build and arguably better audio and noise cancellation performance, you should definitely get the W860NB.

But if you want the best possible Bluetooth connectivity for better audio synchronisation and battery life, then get the W828NB.

One thing is for sure – they are both very affordable active noise cancelling Bluetooth headphones, and offer great value for your money.

 

Edifier W860NB vs Edifier W828NB : Specifications

Specifications Edifier W860NB Edifier W828NB
Type Over-Ear Active Noise Cancelling Bluetooth Headphones
Ergonomic Features Adjustable Headband (up to 6 cm total)
Padded headband and ear cups, with faux leather covers
Noise Cancellation Yes, Active Noise Cancellation
Connectivity Options Wireless : Bluetooth 4.0
Wired : 3.5 mm audio cable
Wireless : Bluetooth 5.0
Wired : 3.5 mm audio cable
Touch Controls Yes No
NFC Support Yes No
Bluetooth Codecs Qualcomm aptX
A2DP SBC (sub-band coding)
Qualcomm aptX
A2DP SBC (sub-band coding)
Bluetooth Range 10 meters / 30 feet
Audio Drivers 40 mm Neodymium Drivers Not specified
Impedence 32 Ohms 24 Ohms
Frequency Response 20 Hz ~ 20 kHz
Sensitivity 97 dB 100 dB
Battery 1,400 mAh lithium-ion battery 1,400 mAh lithium-ion battery (estimated)
Rated Battery Life Standby : 1,500 hours
Music without ANC : 45 hours
Music with ANC : 25 hours
Standby : 1,500 hours
Music without ANC : 80 hours
Music with ANC : 25 hours
Rated Charging Time 4 hours @ 5 watt USB

 

Edifier W860NB Price + Availability

The W860NB has a recommended retail price of US$ 119.99 in the US, and RM 499 here in Malaysia. Here are some direct purchase links for your convenience :

 

Edifier W828NB Price + Availability

The Edifier W828NB has a recommended retail price of US$ 89.99 in the US, and RM 399 here in Malaysia. Here are some direct purchase links for your convenience :

 

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Edifier W828NB ANC Bluetooth Headphones Review!

The Edifier W828NB is their latest Bluetooth headphones to offer active noise cancelling capabilities, at a very low price point.

Edifier seems to believe that everyone should be able to afford a decent pair of wireless active noise cancelling headphones, with the W828NB as a more affordable alternative to the excellent W860NB.

In this review, we will take a close look at the Edifier W828NB and share with you our tests of its noise cancelling capabilities. Find out if this is the wireless ANC headphones for you!

 

Why Active Noise Cancellation?

One of the most important gadgets any frequent traveller must have is a good pair of headphones with active noise cancellation (ANC) capability. Whether you want a good night’s sleep, listen to music or watch a movie during a flight or a road trip, active noise cancellation is the way to go.

Passive noise cancellation using over-ear headphones or in-canal earphones may be sufficient for use in an office, but is quite useless on a flight. You can turn up the volume to hear through the noise, but that could damage your hearing.

The best way to listen to music or a conversation in a movie is to use active noise cancellation to literally “erase” the ambient noise. Then you can hear without actually turning up the volume!

 

Edifier W828NB Gold Specifications

Let’s kick this review off with a quick look at its key specifications :

Specifications Edifier W828NB
Type Over-Ear Active Noise Cancelling Bluetooth Headphones
Ergonomic Features Adjustable Headband (up to 6 cm total)
Padded headband and ear cups, with faux leather covers
Noise Cancellation Yes, Active Noise Cancellation
Connectivity Options Wireless : Bluetooth 5.0
Wired : 3.5 mm audio cable
Touch Controls None
NFC Support No
Bluetooth Capabilities Bluetooth 5.0 with support for :
– Qualcomm aptX
– A2DP SBC (sub-band coding)
Bluetooth Range 10 meters / 30 feet
Audio Drivers Not specified
Impedence 24 Ohms
Frequency Response 20 Hz ~ 20 kHz
Sensitivity 100 dB
Battery 1,400 mAh lithium-ion battery (estimated)
Rated Battery Life Standby : 1,500 hours
Music without ANC : 80 hours
Music with ANC : 25 hours
Rated Charging Time 4 hours @ 5 watt USB

 

Edifier W828NB Price + Availability

The Edifier W828NB has a recommended retail price of US$ 89.99 in the US, and RM 399 here in Malaysia. Here are some direct purchase links for your convenience :

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Unboxing The Edifier W828NB

The Edifier W828NB (US | AU | SG | MY) comes in a large premium cardboard box. Let’s unbox it and see what we find inside!

Once you fully unbox it, this is what you will find inside :

  • One pair of Edifier W828NB active noise cancelling headphones
  • One Edifier W828NB user manual
  • One soft travel pouch
  • One USB Type A to micro-USB 2.0 charging cable
  • One 3.5 mm audio cable

The soft travel pouch is big enough to fit the Edifier W828NB headphones, as well as its cables.

Unfortunately, the package does not include a 3.5 mm aircraft plug adaptor, which means you won’t be able to connect it to the audio system of older airliners.

Next Page > The Edifier W828NB Up Close + Key Features

 

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The Edifier W828NB Up Close!

The Edifier W828NB (US | AU | SG | MY) is a sturdy-looking pair of wireless headphones. Designed for travel, it can be folded for compact storage inside its travel pouch.

If you are used to gaming headsets, you may find its ear cups on the small side, but that’s because they are designed to hug your ears.

The build quality is good, with a blend of quality plastics, metal and faux leather. We like the choice of a smooth matte finish that is fingerprint smear resistant. Overall, it feels like a premium pair of cans.

Unlike the excellent but more expensive Edifier W860NB (US | UK | AU | SG | MY), the W828NB lacks touch controls or a hard travel case. On the other hand, it supports Bluetooth 5.0 and is 25% cheaper!

Let’s delve deeper and see what we find, shall we?

 

Edifier W828NB Controls

The Edifier W828NB (US | AU | SG | MY) saves cost by doing without the W860NB‘s touch controls.

The ANC switch at the bottom of the left ear cup controls its active noise cancellation circuitry. You can actually turn on its ANC feature on without playing any music, if you just want some peace and quiet.

On the right ear cup, you will find the Power button which turns on its Bluetooth connectivity, and the Volume control buttons.

You can actually use the W828NB without “turning it on”, or if it runs out of battery power. Just plug in the provided 3.5 mm audio cable and you are good to go!

But note that the Volume control buttons only work when you are connected to your smartphone or music player using Bluetooth.

 

Edifier W828NB Audio + Charging Port

You will find the 3.5 mm audio port at the bottom of the left ear cup, which allows you to connect the W828NB directly to your smartphone or music player, or the airplane’s audio jack.

Unfortunately, while Edifier provides a long 3.5 mm audio cable, they did not include an aircraft port adaptor. You will need to purchase a separate adaptor, if you wish to connect to the audio systems of older airliners.

The Edifier W828NB (US | AU | SG | MY) is rated to last for 25 hours, with ANC turned on and music playing wirelessly through Bluetooth. You recharge its battery through this micro-USB port at the bottom of the right ear cup.

Edifier did not include a USB charger, only a USB cable which you can connect to your computer, your smartphone’s USB charger or even a power bank.

According to Edifier, it will fully recharge in 4 hours using a 5 watt USB charger or USB 3.0 port. If you are recharging it using an older USB 2.0 port though, it should take twice as long.

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How Comfortable Is The W828NB?

The Edifier W828NB (US | AU | SG | MY) has an adjustable headband that is padded at the top, and wrapped in soft faux leather.

The headband can be extended by 3 cm on each side, in 9 steps. When fully retracted, it is small enough to fit a child of about 8-9 years of age.

Its ear cups are amply padded and covered in faux leather. Being designed for travel, the ear cups are on the small side. The good news is that they hug your ears, preventing slippage even when you shake your head to the music.

On the other hand, faux leather does not breathe like real leather. So it will get humid inside the smaller space pretty quickly if you are wearing them in warmer weather.

The ear cups can be folded inwards, for a more compact form factor that allows it to fit into the soft travel pouch.

Next Page > Noise Cancellation Performance | Qualcomm aptX

 

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Edifier W828NB Active Noise Cancellation Capability

Active noise cancellation is conceptually simple. One or more microphones pick up ambient noise, which is used to generate opposing sound waves that cancel out the noise before it reaches the user’s ears.

However, it has not been easy or cheap to implement. For one thing – noise detection and the generation of its opposing sound waves happens in real-time.

It is complicated by the need to mix the noise-cancelling sound waves with the actual audio output (of your song or movie), and deliver the output without any noticeable lag.

The Edifier W828NB (US | AU | SG | MY) is one of the few affordable wireless headphones to boast active noise cancellation. It has an ANC microphone at the side of each ear cup, pointing backwards.

From what we can tell, the W828NB uses analogue negative feedback circuitry to generate its noise cancelling sound waves.

Analogue noise cancellation is simpler and cheaper to implement, but limits its active noise cancellation to the lower frequencies.

For active noise cancellation of higher frequencies, they would need to add a fast digital signal processor to handle the complex noise cancellation algorithms.

 

Edifier W828NB Noise Cancelling Performance

We tested the Edifier W828NB (US | AU | SG | MY) on seven flights, recording its noise cancellation capability using a cardioid microphone, the best examples of which you can see in this video.

Before you watch the video, please keep in mind that it was quite impossible to fully isolate our microphone in the ear cup. So the actual effect is more pronounced than what you’ll hear in this video.

In the airplane cabin clip, you can distinctly hear how the W828NB cuts out the low-frequency rumble, but the higher-frequency sound of the air-conditioning is still audible.

Turning on active noise cancellation will markedly reduce low-frequency noise. This gives you a better appreciation of whatever you are listening to. However, this includes voices of people around you. In fact, airline announcements were clearer with ANC turned on, than turned off.

However, we noticed some static feedback whenever the plane landed. It always happened right after the plane touches down – it’s as if the static feedback is caused by the sound of the airplane’s tyres. It tapers off as the plane slows down.

 

Bluetooth 5.0

The Edifier W828NB (US | AU | SG | MY) has a big advantage over the more premium Edifier W860NBBluetooth 5.0.

Its Bluetooth 5.0 connectivity is more than twice as fast as the W860NB‘s Bluetooth 4.1, allowing it to deliver audio data at lower latencies. It also uses less power.

This should let the W828NB avoid audio synchronisation problems that sometimes affects Bluetooth 4.x devices.

It is also the reason why the W828NB can wirelessly play music for 80 hours (without ANC), compared to just 45 hours for the W860NB.

 

Qualcomm aptX Support

The Edifier W828NB (US | AU | SG | MY) supports the proprietary Qualcomm aptX audio codec. When used with smartphones, music players and other devices that support aptX, it can deliver lower latencies and better audio quality.

The aptX audio codec is more efficient than the default SBC (Sub-Band Coding) Bluetooth audio codec, delivering a higher bit rate with lower latency. The lower latency is especially important when you watch a movie with wireless headphones, because nothing is more distracting than a movie with unsynchronised audio!

However, make sure you enable aptX on your smartphone or player, or you will end up using SBC. Most smartphones, for example, default to SBC, even if they officially support aptX. In fact, you may need to make the change in Developer Options.

The W828NB does not support the newer and more advanced aptX-HD, which delivers HD Audio over Bluetooth; or aptX Low Latency, which promises a very low latency for better video and gaming performance. This is something for Edifier to look into adding into the next version.

Next Page > Edifier W828NB : Our Verdict | Where To Buy?

 

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Edifier W828NB : Our Verdict

Anyone who has ever tried using headphones with active noise cancellation on a flight will appreciate what a difference they make.

They will also realise just how useful noise cancellation can be in other applications – better audio clarity at lower volumes, concentrating better in a noisy office, sleeping better, etc.

The key impediment for the widespread adoption of active noise cancellation can be summed in one word – COST.

Headphones with active noise cancellation are generally much more expensive than regular headphones, and some are prohibitively so. This is where the Edifier W828NB comes in.

Priced at just $89.99 / S$157 / A$119.99 / RM 399, it is incredibly affordable. In fact, you can equip a family of three with W828NB wireless headphones for the same price you would pay for a single pair of Sony 1000XM3 (US | UK | MY) headphones!

But just how effective are its noise cancellation capabilities?

The Edifier W828NB (US | AU | SG | MY) is best at cancelling out low-frequency noise. At higher frequencies, it is limited to passive noise reduction courtesy of its over-ear design and padding.

That means it will effectively cut out most of the annoying rumble of jet engines and road noise; leaving voices quite audible.

If you really need to cut out the higher frequencies, then you need to splurge on headphones that perform digital noise cancellation like the Sony WH-1000XM2 (US | UK | MY) or the latest Sony 1000XM3 (US | UK | MY) headphones.

The ability to block voices may or may not be a good thing, depending on your point of view. It may be nice to cut out annoying chatter and crying babies, but that may mean you won’t be able to hear important announcements or alerts.

We also noticed that it has a static feedback issue whenever a plane lands. Edifier should definitely look into this problem.

However, we love that the Edifier W828NB used Bluetooth 5.0, with a large battery with enough battery life to last even the longest flight and then some. We also like its classy matte finish, and excellent build quality.

Overall, the Edifier W828NB (US | AU | SG | MY) offers a great combination of features, at a great price point. It really punches above its weight.

 

Edifier W828NB : Where To Buy?

The Edifier W828NB has a recommended retail price of US$ 89.99 in the US, and RM 399 here in Malaysia. Here are some direct purchase links for your convenience :

 

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The Galaxy Note7 Return Guidance At KLIA & KLIA2 Airports

Just days ago, the Malaysian DCA issued a directive permitting the carriage of the Galaxy Note7 onboard aircraft flying into and out of Malaysia, subject to certain conditions. However, the directive still calls for airports and airlines to deny carriage of the Galaxy Note7 phablets.

To prevent confusion and inconvenience, Samsung Malaysia just issued specific Galaxy Note7 return guidance for users travelling via the KLIA or KLIA2 airports. They have obviously been hard at work for some time on the Galaxy Note7 return program at both airports. Take a look for yourself!

 

The Galaxy Note7 Return Program At KLIA & KLIA2

Here is the Galaxy Note7 return guidance at KLIA or KLIA2 :

  1. Back up your Galaxy Note7, or transfer your files to a microSD card.
  2. Return your Galaxy Note7 to the Samsung Galaxy Note7 booth at :
    • KLIA : Level 5, Main Terminal (beside the Emirates ticketing counter)
    • KLIA 2 : Mezzanine Level, Departure Hall, Sector 2
  3. Your Galaxy Note7 will be factory-reset on the spot by Samsung Customer Service.
  4. If your Galaxy Note7 was purchased in Malaysia – a Samsung Malaysia Customer Service representative will contact you to arrange for an exchange or refund.
  5. If your Galaxy Note7 was purchased outside of Malaysia, you will need to provide your passport and boarding pass for verification. The Samsung Malaysia Customer Service representative will provide you with an official “Samsung Galaxy Note7 Receipt” form, acknowledging the acceptance of your Galaxy Note7. You can then contact the local Samsung Customer Service Careline of the original country of purchase to enquire about the exchange or refund of your Galaxy Note7.

 

Can You Borrow A Loan Device?

You can request for a loan device at the Samsung Galaxy Note7 booth located at :

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  • KLIA : Level 5, Main Terminal (beside the Emirates ticketing counter)
  • KLIA 2 : Mezzanine Level, Departure Hall, Sector 2

You will need to complete the following steps :

  1. Please show your passport and boarding pass for verification.
  2. Fill up the “Samsung Galaxy Note7 Receipt” form.
  3. You will receive a loan device (subject to availability).
  4. Upon returning to Malaysia / your home country, you need to visit the nearest Samsung Customer Service Centre to return the loan device.
  5. The Galaxy Note7 refund / exchange process will only take place after the loan device is returned to Samsung Customer Service.

 

What If I Am Overseas With A Galaxy Note7 Purchased In Malaysia?

Unfortunately, Samsung Malaysia is only able to advise about the Malaysian DCA carriage permission, and the Galaxy Note7 collection at KLIA and KLIA2 airports.

If you are currently overseas with a Galaxy Note7 purchased in Malaysia, you will need to contact the local Samsung Customer Service Careline of the country you are in. They will have a country-specific return process that will allow you to return the Galaxy Note7 there, instead of bringing it back to Malaysia.

 

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Malaysian DCA Permits Galaxy Note7 Onboard Aircraft

On the 17 October 2016, the Malaysian Department of Civil Aviation (DCA) issued a general directive on the carriage of the Galaxy Note7 onboard aircraft flying in or out of Malaysia. Titled “Carriage of Samsung Galaxy Note 7 Device“, the directive explicitly permitted the carriage of the Galaxy Note7 onboard aircraft under the DCA’s jurisdiction.

This will surely come as a relief for foreigners here in Malaysia. A number who are here on holidays or temporary work assignments are “trapped” because they have not been allowed to bring their Galaxy Note7 phablets onboard any aircraft. This prevents them from returning their Galaxy Note7 phablets to Samsung, as this can only happen in the country of purchase.

 

DCA Directive Permitting The Galaxy Note7 Onboard Aircraft

Here are the screenshots of the DCA directive permitting the carriage of the Galaxy Note7 onboard aircraft in Malaysia.

The directive actually calls for the Galaxy Note7 from being checked into any luggage or carried into the cabin. But if you carry the Galaxy Note7 onboard, it sets out clear rules on what you should do :

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  1. You must power off the Galaxy Note7
  2. You cannot use or charge the Galaxy Note7
  3. You must prevent the Galaxy Note7 from accidental activation
  4. You must keep the Galaxy Note7 on your person
  5. You are not allowed to keep the Galaxy Note7 in the overhead compartment, the seat’s back pocket or the cabin baggage.

Even though the directive includes language that calls for the airports and airlines to ban the Galaxy Note7 from all aircraft, the explicit inclusion of Clause 3.3 means you won’t get booted out of your flight for carrying the Galaxy Note7. You just have to turn it off before you board the aircraft until you exit it at your destination.

 

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