Tag Archives: AirAsia

Beware Of AirAsia X Scam On WhatsApp!

Beware Of AirAsia X Scam On WhatsApp!

AirAsia X is warning about a scam on WhatsApp that is trying to trick people into making payments.

Please watch out for this scam, and WARN your family and friends!

 

Beware Of AirAsia X Scam On WhatsApp!

There is a new scam on WhatsApp involving AirAsia A.

Scammers pretending to be AirAsia X are sending messages on WhatsApp, asking people to make a payment into an account allegedly belonging to a credit management company.

AirAsia X announced that neither they nor their employees are involved with that scam.

Just like banks, AirAsia X will NOT engage with customers, or solicit payments through any instant messaging apps like WhatsApp.

All official AirAsia X announcements are made through the mass media, or these official channels on social media :

Twitter: www.twitter.com/airasia
Instagram: www.instagram.com/airasia
Facebook: www.facebook.com/airasia

 

Other Scams To Watch Out For

Other than this new AirAsia X scam on WhatsApp, please watch out for these scams too :

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Fact Check : AirAsia Banned Wheeled Cabin Luggage?

People are outraged that AirAsia has apparently banned wheeled cabin luggage to facilitate social distancing during embarkation and disembarkation.

Find out what is this AirAsia cabin luggage ban all about, and what the facts really are…

 

Claim : AirAsia Temporarily Bans Wheeled Cabin Luggage!

Quite a few websites are sharing what they claimed are a new AirAsia cabin baggage policy, which temporarily bans wheeled luggage to ensure social distancing during embarkation and disembarkation.

All guests (except infants) are allowed to carry on board ONLY 1 piece of cabin baggage which can be either:

One (1) Laptop bag or one (1) handbag or one (1) small bag:

  • MUST NOT exceed the dimensions of 40cm (H) X 30cm (W) X 10cm (L).
  • MUST FIT under the seat in front of you.
  • MUST NOT weigh more than 7kg.

If your cabin baggage cannot fit under the seat in front of you:

  • You will be given a complimentary check in for the cabin bag that weighs less than 7kg. Please check-in your baggage at the counter.
  • If the bag weighs more than 7kg, extra airport charges apply for each kg of weight.
  • The 7kg complimentary check-in baggage should be treated separately from the standard check-in baggage.

People also shared the news on social media. Here is one example :

This new policy sure is shocking because it would mean that AirAsia travellers will have to cough up for checked luggage, or worse – end up paying A LOT MORE at the airport.

But wait… is this even true? Let’s find out…

 

AirAsia Banned Wheeled Cabin Luggage : Yes, But No Longer…

This temporary AirAsia cabin luggage policy which got everyone riled up is true, but is no longer in effect… starting tomorrow! Here are the facts…

Fact #1 : AirAsia Did Temporarily Ban Wheeled Cabin Luggage

First of all, we have to point out that this isn’t exactly fake news. It is just OLD NEWS.

The restricted cabin luggage policy was part of preventive measures against COVID-19, when AirAsia was permitted to restart domestic flights in:

  • Malaysia (29 April 2020),
  • Thailand (1 May 2020),
  • the Philippines (1 June 2020),
  • India (4 May 2020), and
  • Indonesia (7 May 2020).

Here is the relevant section on their FAQ on precautionary measures while flying with AirAsia during the COVID-19 pandemic, which was posted on 29 April 2020 :

7. What are my cabin baggage limits?

To facilitate social distancing and minimise physical contact when boarding and disembarkation, only ONE piece of cabin baggage is allowed for each guest. More details are available here. All other baggage aside from handbags or laptop bags will need to be checked-in. Please proceed to the check-in counter if you have any enquiry.

Fact #2 : That Restricted Cabin Luggage Policy Ends 6 July 2020

AirAsia actually updated the cabin luggage policy page today, to state that the old policy will be reinstated effective 7 July 2020.

In other words, the restricted cabin luggage policy they introduced on 29 April 2020, ends today.

You are allowed to bring onboard two (2) pieces of bag as part of your cabin baggage allowance with the total weight of both items not exceeding 7kg.

One (1) piece of cabin bag must not exceed 56cm x 36cm x 23cm including the handles, wheels and side pockets. This bag must be able to fit in the overhead compartment in the aircraft cabin.

You may also carry one (1) piece of laptop bag, handbag, backpack or any other small bag which must not exceed 40cm x 30cm x 10cm. This item must be able to fit under the seat in front of you.

Fact #3 : Infants < 2 Years Old Never Had Cabin Baggage Allowance

At least one website claimed that infants under the age of 2 no longer have any cabin luggage allowance, under the new policy.

However, that was always the case even before the COVID-19 pandemic. Only children 2 years and older have cabin luggage allowances – 7 kg, the same as adults.

The only exception is on AirAsia India flights – starting 10 July 2020, infants below 2 years of age will be allocated 7 kg of hand baggage.

Fact #4 : Baby Strollers / Buggies / Prams Are Carried FOC

At least one website claimed that baby strollers must meet cabin baggage allowable dimensions, or you must purchase a checked baggage allowance.

That is not true.

Baby strollers / buggies / prams are carried free of charge on AirAsia flights as checked baggage, provided they are being used by a child or infant.

Those who wish to carry their strollers into the cabin must make sure it can be folded to fit the cabin baggage allowances.

 

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AirAsia Domestic Unlimited Pass Extended : Poor Response?

AirAsia just extended their Unlimited Pass Cuti-Cuti Malaysia by another two days, arguably due to poor response.

Anyone who read the rules and understands the limitations will know why it is a joke to call it Cuti-Cuti Malaysia….

 

AirAsia Domestic Unlimited Pass : What Is It?

Now that Malaysia is under Recovery MCO, AirAsia announced the Unlimited Pass Cuti-Cuti Malaysia promotion to spur domestic tourism.

This is the domestic version of their earlier international Unlimited Pass, which we pointed out was a waste of money for most people.

It promises to let you book unlimited flights to sixteen local destinations within Malaysia for a year, for just RM 399 per person.

AirAsia BIG Members can purchase this special pass from 11 June to 13 June 2020. This has been extended to 15 June 2020.

After purchasing it, they will be able to redeem flights from 25 June 2020 until 31 March 2021.

 

AirAsia Domestic Unlimited Pass : TLDR Advice

It looks like the AirAsia Unlimited Pass Cuti-Cuti Malaysia isn’t doing well at all…

AirAsia tried to spin that 12,000 flight tickets were booked, mostly to Kuching and Kota Kinabalu. That’s actually pretty poor response, since they flew over 13 MILLION passengers in Q4 2019 alone…

In addition, people usually book two ways and use these Unlimited Passes to book multiple trips. So arguably, they only sold 6,000 or less of these domestic Unlimited Passes.

 

AirAsia Domestic Unlimited Pass : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

  1. COVID-19 will prevent / discourage you from using this Unlimited Pass for many months.
  2. You are NOT guaranteed tickets, because there are limited promo seats on each flight.
  3. It will not apply during embargo periods – weekends, public holidays and school holidays.
  4. Families should NOT bother. Holidays should be fun, not torture.
  5. You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
  6. It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.
  7. We also recommend it for business travellers – this can really save them a lot of money!

Since it may not be available during weekends, public holidays and school holidays, the Cuti-Cuti Malaysia tagline is really misleading…

 

AirAsia Domestic Unlimited Pass : Who Should Buy It?

Based on the severe restrictions AirAsia places on this pass, the best people to buy it should meet these requirements :

  • retired, single or a couple
  • able to travel on normal working days / need to travel for work
  • willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not torture.

We however recommend it for BUSINESS TRAVELLERS. The 14-day advanced booking may be a problem, but if you need to travel a lot for work, this pass will save you a lot of money!

Recommended : AirAsia Domestic Unlimited Pass : How To Book Your Flight!

 

AirAsia Domestic Unlimited Pass : Not For Holidays!

Reason #1 : Remember COVID-19?

Even though Malaysia did very well in the fight against COVID-19, the pandemic isn’t over. In fact, COVID-19 is likely to persist and spread back and forth from various countries for many more months to come.

Until a vaccine is approved and administered worldwide, it is possible that Malaysia may encounter additional waves of COVID-19 infections.

If you are unwilling to take this risk, you may end up not flying all that much, if at all!

Reason #2 : You’re NOT Guaranteed A Flight

The pass does NOT guarantee you to any flight. You can only use it to redeem flights that AirAsia has earmarked with 100% OFF signs.

You can select flights without the 100% OFF sign, but you will have to pay full price for them.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate Q&A page) that :

  • tickets are limited, and may not be available for all flights during public holidays, school breaks and weekends.
  • you can only buy it for direct flights, no connecting flights allowed.
  • every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
  • you must be 12 years or older, and have your own BIG Member account.
  • you must book your tickets at least 14 days in advanced.

These limitations are designed to reduce your ability to fly as often as you would like using the Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass Cuti-Cuti Malaysia at all!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for this Pass.

What will likely happen is that a few members of your group will be able to use their Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass Cuti-Cuti Malaysia, you may not get to do so on the way back.

You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to book many flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Budget airlines like AirAsia make a large percentage of their profits not from flight tickets, but from ancillary revenue – administrative fees, baggage fees, assigned seat fees, flight insurance, cancellations, documentation, meals, merchandise, fuel surcharges, etc.

In Q3 2019, almost a quarter of AirAsia’s revenue came from such ancillary sources – a whopping RM 686 million. And unlike revenue from flight tickets – they have relatively low costs – and so they contribute substantially to the airline’s PROFITS.

Frequent AirAsia travellers will tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

 

AirAsia Domestic Unlimited Pass : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

  • It is only applicable on direct flights with the AK carrier code.
  • Flight redemption is limited and may not be available for all flights during public holidays, school breaks and weekends.
  • Flight redemption is only valid for base fare only and do not include optional add-ons, passenger service charge, regularity service charge, or other charges.
  • Booking must be made at least fourteen (14) days before the flight departure date.
  • All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
  • It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
  • You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
  • In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
  • AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
  • The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
  • Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
  • When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
  • The AirAsia Unlimited Pass Cuti-Cuti Malaysia is non-refundable.

 

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AirAsia Domestic Unlimited Pass : How To Book Your Flight!

If you have already purchased the AirAsia Domestic Unlimited Pass, here is our step-by-step guide on how to plan your travel and book your tickets!

 

AirAsia Domestic Unlimited Pass : Planning Your Travel!

As we pointed out earlier, the AirAsia Domestic Unlimited Pass is not for everyone. But if you are able to benefit from it, here is our guide on how to plan your travel and book your tickets.

 

AirAsia Domestic Unlimited Pass : Available Destinations

Before you start flying, you should first make sure you are flying to one of the sixteen local destinations supported by the AirAsia Unlimited Pass Cuti-Cuti Malaysia.

The available destinations depends on where you are flying from :

  • From Kuala Lumpur : Alor Setar, Langkawi, Penang, Johor Bahru, Terengganu, Kota Bahru, Kuching, Sibu, Bintulu, Miri, Labuan, Kota Kinabalu, Sandakan, Tawau.
  • From Penang : Kuala Lumpur, Langkawi, Johor Bahru, Kota Kinabalu, Kuching
  • From Johor Bahru : Kuala Lumpur, Alor Setar, Langkawi, Penang, Ipoh, Kota Kinabalu, Kuching, Sibu, Miri, Tawau
  • From Kota Kinabalu : Kuala Lumpur, Penang, Johor Bahru, Kota Bahru, Kuching, Sibu, Bintulu, Miri, Sandakan, Tawau
  • From Kuching : Kuala Lumpur, Penang, Kota Bahru, Johor Bahru, Kota Kinabalu, Miri, Bintulu, Sibu

 

AirAsia Domestic Unlimited Pass : How To Book Your Flight

Once you are ready, here is how you can book your flight using the AirAsia Domestic Unlimited Pass :

Step 1: Visit www.airasia.com/deals or click on the ‘Deals’ tab in the AirAsia App

Step 2: Log in with your Big Member account

Step 3 : Click on ‘My Purchases’ , select ‘View Now’ AirAsia Unlimited Pass’

Step 4: Click on ‘REDEEM’ which will take you to the flight search widget on airasia.com

Step 5: Search for flights

Step 6: Choose flights marked “100% off” which are applicable under this pass

Step 7: Make payment to complete your booking

Step 8: Your redemption is successful. We hope that you enjoy your offer.

 

AirAsia Domestic Unlimited Pass : Warning!

AirAsia would like us to remind you that your Unlimited Pass cannot be returned, refunded or transferred.

They will also void your Unlimited Pass if you are no-show for 3 consecutive times for your confirmed flights.

So make sure you REALLY want to fly to those destinations on those dates before booking!

 

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AirAsia Unlimited Pass Cuti-Cuti Malaysia : Not So Fast!

The AirAsia Unlimited Pass Cuti-Cuti Malaysia promises UNLIMITED AIR TRAVEL to local sixteen destinations, for a whole year!

But as usual – there are caveats with this offer that makes it a joke to call it Cuti-Cuti Malaysia….

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : What Is It?

Now that Malaysia is under Recovery MCO, AirAsia announced the Unlimited Pass Cuti-Cuti Malaysia promotion to spur domestic tourism.

This is the domestic version of their earlier international Unlimited Pass, which we pointed out was a waste of money for most people.

It promises to let you book unlimited flights to sixteen local destinations within Malaysia for a year, for just RM 399 per person.

AirAsia BIG Members can purchase this special pass from 11 June to 13 June 2020.

After purchasing it, they will be able to redeem flights from 25 June 2020 until 31 March 2021.

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

  1. COVID-19 will prevent / discourage you from using this Unlimited Pass for many months.
  2. You are NOT guaranteed tickets, because there are limited promo seats on each flight.
  3. It will not apply during embargo periods – weekends, public holidays and school holidays.
  4. Families should NOT bother. Holidays should be fun, not torture.
  5. You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
  6. It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.
  7. We also recommend it for business travellers – this can really save them a lot of money!

Since it may not be available during weekends, public holidays and school holidays, the Cuti-Cuti Malaysia tagline is really misleading…

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : Who Should Buy It?

Based on the severe restrictions AirAsia places on this pass, the best people to buy it should meet these requirements :

  • retired, single or a couple
  • able to travel on normal working days / need to travel for work
  • willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not torture.

We however recommend it for BUSINESS TRAVELLERS. The 14-day advanced booking may be a problem, but if you need to travel a lot for work, this pass will save you a lot of money!

Recommended : AirAsia Domestic Unlimited Pass : How To Book Your Flight!

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : Not For Holidays!

Reason #1 : Remember COVID-19?

Even though Malaysia did very well in the fight against COVID-19, the pandemic isn’t over. In fact, COVID-19 is likely to persist and spread back and forth from various countries for many more months to come.

Until a vaccine is approved and administered worldwide, it is possible that Malaysia may encounter additional waves of COVID-19 infections.

If you are unwilling to take this risk, you may end up not flying all that much, if at all!

Reason #2 : You’re NOT Guaranteed A Flight

The pass does NOT guarantee you to any flight. You can only use it to redeem flights that AirAsia has earmarked with 100% OFF signs.

You can select flights without the 100% OFF sign, but you will have to pay full price for them.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate Q&A page) that :

  • tickets are limited, and may not be available for all flights during public holidays, school breaks and weekends.
  • you can only buy it for direct flights, no connecting flights allowed.
  • every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
  • you must be 12 years or older, and have your own BIG Member account.
  • you must book your tickets at least 14 days in advanced.

These limitations are designed to reduce your ability to fly as often as you would like using the Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass Cuti-Cuti Malaysia at all!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for this Pass.

What will likely happen is that a few members of your group will be able to use their Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass Cuti-Cuti Malaysia, you may not get to do so on the way back.

You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to book many flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Budget airlines like AirAsia make a large percentage of their profits not from flight tickets, but from ancillary revenue – administrative fees, baggage fees, assigned seat fees, flight insurance, cancellations, documentation, meals, merchandise, fuel surcharges, etc.

In Q3 2019, almost a quarter of AirAsia’s revenue came from such ancillary sources – a whopping RM 686 million. And unlike revenue from flight tickets – they have relatively low costs – and so they contribute substantially to the airline’s PROFITS.

Frequent AirAsia travellers will tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

 

AirAsia Unlimited Pass Cuti-Cuti Malaysia : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

  • It is only applicable on direct flights with the AK carrier code.
  • Flight redemption is limited and may not be available for all flights during public holidays, school breaks and weekends.
  • Flight redemption is only valid for base fare only and do not include optional add-ons, passenger service charge, regularity service charge, or other charges.
  • Booking must be made at least fourteen (14) days before the flight departure date.
  • All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
  • It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
  • You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
  • In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
  • AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
  • The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
  • Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
  • When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
  • The AirAsia Unlimited Pass Cuti-Cuti Malaysia is non-refundable.

 

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AirAsia Unlimited Pass : Extended To June 2021!

Due to the persisting COVID-19 pandemic, AirAsia just announced that their Unlimited Pass will be extended to June 2021. Here are the details!

 

AirAsia Unlimited Pass : What Is It?

Stung by the Airbus bribery scandal and the COVID-19 coronavirus crisis, the AirAsia Unlimited Pass promotion is their effort to stem the bleed.

Earlier this year, AirAsia offered the Unlimited Pass which would give you the right to obtain free flight tickets to seven sectors, as many times as you wish – for a year :

  • Australia
  • Japan
  • Korea
  • China
  • Taiwan (only Taipei)
  • India
  • United States (only Honolulu)

Recommended : AirAsia Unlimited Pass : Destinations + Embargo Periods!

 

AirAsia Unlimited Pass : Extended To June 2021

The AirAsia Unlimited Pass was on sale until 7 March 2020, which meant the latest anyone could fly was up to the first week of March, 2021.

But with the COVID-19 pandemic locking down most of the world for the next few months, those who purchased the Unlimited Pass have been grumbling.

At this point, we have to say – we told you so…

However, your dissatisfaction has paid off. AirAsia just extended the Unlimited Pass flight availability till 30 June 2020 – an extension of about 3 months for most people.

Do note that this is not an extension of the sale period. That ended on 7 March 2020. The extension is for flight purchases for existing AirAsia Unlimited Pass holders.

For more details, we recommend these articles :

 

AirAsia Unlimited Pass Destinations

When AirAsia announced the Unlimited Pass promotion, they only highlighted five countries – Australia, Japan, Korea, China and India. Well, that’s not all.

Here is the full, confirmed list of destinations, which we compiled in this table based on where you plan to fly from :

Origin Sector Available Destinations
Kuala Lumpur (Return) Australia Gold Coast
Melbourne
Perth
Sydney
China Beijing
Changsha
Chengdu
Chongqing
Hangzhou
Shanghai
Wuhan
Xi’an
India Ahmedabad
Amritsar
New Delhi
Japan Fukuoka
Osaka
Sapporo (Chin Chitose)
Tokyo (Haneda)
Tokyo (Narita)
Korea Busan
Jeju
Seoul
Taiwan Taipei
Bangkok (Return) Australia Brisbane
China Shanghai
Japan Osaka
Sapporo (Chin Chitose)
Tokyo (Narita)
Nagoya
Korea Seoul
Taipei (Return) Japan Osaka
Okinawa
Osaka (Return) US Honolulu

 

AirAsia Unlimited Pass Embargo Periods

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass.

It includes, but is not limited to, these upcoming holidays in Malaysia. In other words, AirAsia can add new embargo periods, as they wish.

Unlimited Pass Embargo Dates Occasion
1 May 2020 Labour Day
7 May 2020 Wesak Day
23 May to 7 June 2020 School Holidays
24 May to 25 May 2020 Hari Raya Aidilfitri
25 July to 2 August 2020 School Holidays
31 July 2020 Hari Raya Haji
20 August 2020 Awal Muharram
31 August 2020 Merdeka Day
16 September 2020 Malaysia Day
29 October 2020 Prophet Muhammad’s Birthday
14 November 2020 Deepavali
21 November to 31 December 2020 School Holidays
25 December 2020 Christmas Day
1 January 2021 New Year’s Day
28 January 2021 Thaipusam
12 February to 13 February 2021 Chinese New Year

 

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AirAsia Unlimited Pass : Destinations + Embargo Periods!

People have been arguing over what destinations and embargo periods are applicable for the AirAsia Unlimited Pass promotion.

Well, consider that settled – here are all available destinations, and current embargo dates, for the AirAsia Unlimited Pass!

 

AirAsia Unlimited Pass Destinations

When AirAsia announced the Unlimited Pass promotion, they only highlighted five countries – Australia, Japan, Korea, China and India. Well, that’s not all.

Here is the full, confirmed list of destinations, which we compiled in this table based on where you plan to fly from :

Origin Sector Available Destinations
Kuala Lumpur (Return) Australia Gold Coast
Melbourne
Perth
Sydney
China Beijing
Changsha
Chengdu
Chongqing
Hangzhou
Shanghai
Wuhan
Xi’an
India Ahmedabad
Amritsar
New Delhi
Japan Fukuoka
Osaka
Sapporo (Chin Chitose)
Tokyo (Haneda)
Tokyo (Narita)
Korea Busan
Jeju
Seoul
Taiwan Taipei
Bangkok (Return) Australia Brisbane
China Shanghai
Japan Osaka
Sapporo (Chin Chitose)
Tokyo (Narita)
Nagoya
Korea Seoul
Taipei (Return) Japan Osaka
Okinawa
Osaka (Return) US Honolulu

 

AirAsia Unlimited Pass Embargo Periods

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass.

It includes, but is not limited to, these upcoming holidays in Malaysia. In other words, AirAsia can add new embargo periods, as they wish.

Recommended : AirAsia Unlimited Pass Guide : Planning Your Travel!

Unlimited Pass Embargo Dates Occasion
1 May 2020 Labour Day
7 May 2020 Wesak Day
23 May to 7 June 2020 School Holidays
24 May to 25 May 2020 Hari Raya Aidilfitri
25 July to 2 August 2020 School Holidays
31 July 2020 Hari Raya Haji
20 August 2020 Awal Muharram
31 August 2020 Merdeka Day
16 September 2020 Malaysia Day
29 October 2020 Prophet Muhammad’s Birthday
14 November 2020 Deepavali
21 November to 31 December 2020 School Holidays
25 December 2020 Christmas Day
1 January 2021 New Year’s Day
28 January 2021 Thaipusam
12 February to 13 February 2021 Chinese New Year

 

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AirAsia Unlimited Pass Guide : Planning Your Travel!

If you have already purchased the AirAsia Unlimited Pass, here is a step-by-step guide on how to plan your travel and book your tickets using the AirAsia Unlimited Pass!

 

AirAsia Unlimited Pass Guide : Planning Your Travel!

As we pointed out earlier, the AirAsia Unlimited Pass is not for everyone. But if you are able to benefit from it, here is our guide on how to plan your travel and book your tickets.

Step 1 : Log into your BIG Member account.

Step 2 : Make sure your BIG Member profile name is exactly the same as the name in your passport.

Step 3 : If necessary, please change your profile name to match your passport.

You only have one (1) chance to change your name and you cannot change it once your first flight redemption is confirmed, so make sure you do it before redeeming your first flight!

Step 4 : Go to Deals and look at the My Purchases tab for your AirAsia Unlimited Pass.

If you cannot locate your Unlimited Pass after purchasing, check back after a few hours. If the problem persists, email AirAsia at support_deals@airasia.com.

Step 5 : Generate your Unique Code.

Step 6 : Click Apply Now, and the page will refresh to show a flight search page.

Step 7 : Select your destination and travel date.

The AirAsia Unlimited Pass allows you to redeem these flights :

  • From Kuala Lumpur (return) : Melbourne, Gold Coast, Perth, Sydney, Changsha, Chongqing, Chengdu, Hangzhou, Beijing, Shanghai, Wuhan, Xi’an, Amritsar, New Delhi, Ahmedabad, Sapporo (Chin Chitose), Osaka, Fukuoka, Tokyo (Haneda), Tokyo (Narita), Jeju, Seoul, Busan, Taipei

  • From Bangkok (return) : Brisbane, Shanghai, Sapporo (Chin Chitose), Osaka, Tokyo (Narita), Nogoya, Fukuoka, Seoul

  • Others (return) : Taipei – Osaka, Taipei – Okinawa, Osaka – Honolulu

Recommended : AirAsia Unlimited Pass : A Waste Of Money, Unless…

Flights with seats listed as 100% OFF are available to be booked by AirAsia Unlimited Pass holders.

If your selected flight has no 100% OFF sign, that means the AirAsia Unlimited Pass is NOT available for the selected date, or the selected date falls on the Embargo Period.

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass. It includes these upcoming holidays in Malaysia :

Step 8 : Insert your Unique Code into the “Promo Code” field.

You will see the airport taxes and fees payable for that sector, with the total payable taxes and fees at the black box at the bottom for the return trip.

Here is a list of mandatory government taxes and fees for a 2-way return trip for available destinations :

Step 9 : Add your baggage, meals and seat allocations!

Step 10 : Complete your booking by paying the necessary taxes, fees and add-on fees.

 

AirAsia Unlimited Pass Guide : Warning!

AirAsia would like us to remind everyone that your Unlimited Pass cannot be returned, refunded or transferred.

They will also void your Unlimited Pass if you are no-show for 3 consecutive times for your confirmed flights.

So make sure you REALLY want to fly to those destinations on those dates before booking!

 

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AirAsia Unlimited Pass : A Waste Of Money, Unless…

The AirAsia Unlimited Pass promises UNLIMITED AIR TRAVEL to five countries, for a whole year!

But frankly speaking – the AirAsia Unlimited Pass is A WASTE OF MONEY, unless you fit a certain set of criteria.

Find out if you fit that small set of criteria, because if you don’t – do NOT sign up for the AirAsia Unlimited Pass!

 

AirAsia Unlimited Pass : What Is It?

Stung by the Airbus bribery scandal and the COVID-19 coronavirus crisis, the AirAsia Unlimited Pass promotion is their effort to stem the bleed.

From 29 February to 7 March 2020, AirAsia BIG Members can purchase the Unlimited Pass which would give them the right to purchase tickets to seven sectors, as many times as they wish – for a year :

  • Australia
  • Japan
  • Korea
  • China
  • Taiwan (only Taipei) *thanks for the heads-up, Goldfries!
  • India
  • United States (only Honolulu)

Recommended : AirAsia Unlimited Pass : Destinations + Embargo Periods!

That sounds like an AWESOME deal, doesn’t it? Who doesn’t want unlimited air flights to all five countries for a whole year?

However, AirAsia threw in so many caveats, the Unlimited Pass is almost useless… unless you are willing to put up with the hassle.

 

AirAsia Unlimited Pass : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

  1. COVID-19 will prevent / discourage you from using the Unlimited Pass for many months.
  2. You are limited to flights over 4 hours, and only with the D7 or XJ carrier codes.
  3. You are NOT guaranteed tickets, because there are limited promo seats on each flight.
  4. The Unlimited Pass also may not apply during peak periods like weekends, public holidays and school holidays.
  5. Families should NOT bother with the Unlimited Pass. Holidays should be fun, not torture.
  6. You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
  7. It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.

 

AirAsia Unlimited Pass : Why It’s A Waste Of Money

Reason #1 : Remember COVID-19?

Four of those five countries are in the throes of fighting COVID-19, and it is unlikely that India won’t be affected soon. And the COVID-19 coronavirus is spreading, not receding.

So how likely do you think you will be travelling to those countries over the next 12 months, even if there is no travel ban?

IMHO, many people will not be travelling (voluntarily) to China, Korea, Japan and Australia in the next 6 monthsat the very least.

Reason #2 : You’re NOT Guaranteed A Flight

With tourism falling off the cliff over the next few months, not only will people cancel their flights, so will airlines.

Even if you are fearless, it doesn’t mean AirAsia will be fearless as well, or stupid enough to fly an almost empty plane just because you insist on flying.

As stated in their rules (see below), buying the Unlimited Pass does NOT guarantee you to a flight. It is up to them to decide whether you qualify for a flight to your destination.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate page) that :

  • tickets are limited, and not available for all flights or destinations, or time periods, especially public holidays, school breaks and weekends.
  • only long haul flights of over 4 hours with the carrier code D7 or XJ are allowed.
  • you can only buy it for direct flights, no connecting flights allowed.
  • every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
  • you must be 12 years or older, and have your own BIG Member account.

These limitations are designed to reduce your ability to fly as often as you would like using the AirAsia Unlimited Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass at all!

Recommended : AirAsia Unlimited Pass Guide : Planning Your Travel!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for the Unlimited Pass.

What will likely happen is that a few members of your group will be able to use their Unlimited Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass, you may not get to do so on the way back. You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to several flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Budget airlines like AirAsia make a large percentage of their profits not from flight tickets, but from ancillary revenue – administrative fees, baggage fees, assigned seat fees, flight insurance, cancellations, documentation, meals, merchandise, fuel surcharges, etc.

In Q3 2019, almost a quarter of AirAsia’s revenue came from such ancillary sources – a whopping RM 686 million. And unlike revenue from flight tickets – they have relatively low costs – and so they contribute substantially to the airline’s PROFITS.

Frequent AirAsia travellers will also tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

 

AirAsia Unlimited Pass : Who Should Buy It?

Based on the severe restrictions AirAsia places on the Unlimited Pass, the best people to buy it should meet these requirements :

  • retired, single or a couple
  • able to travel on normal working days
  • would like to travel to those 5 countries
  • willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not a torture.

And we should point out that the target group above can often get free or heavily discounted flights on AirAsia without the Unlimited Pass. Thanks for the screenshots, Nigel!

So all the Unlimited Pass does is “force” you to travel more on AirAsia – they won’t make money from your flights, but they will make their money from your ancillary fees.

 

AirAsia Unlimited Pass : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

  • It is only applicable on direct long haul flights of over 4 hours with carrier code D7 & XJ.
  • It excludes flights to Bali, Singapore, Jeddah and all Fly-thru routes. Embargo period applies.
  • Flight redemption is limited and may not be available for all flights, all destinations including public holidays, school breaks and weekends.
  • Promotions which are applicable for bookings made via airasia.com and AirAsia Mobile App are limited to regular base fare only and shall not include Premium Flex or Value Pack bundled category.
  • All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
  • It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
  • You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
  • In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
  • AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
  • The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
  • Upon purchasing the AirAsia Unlimited Pass, the passenger shall have the right to book and fly on AirAsia X and Thai AirAsia X flights to Australia, India, China, Korea and Japan for an unlimited number of times, subject to full and final payment of any applicable airport charges, taxes and regulatory fees, or other charges.
  • Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
  • When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
  • The AirAsia Unlimited Pass is non-refundable.

 

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Buy Tune Protect Travel, Get 1GB Flexiroam Data Roaming!

Tune Protect just announced that every purchase of their travel insurance will receive complimentary 1GB Flexiroam data roaming for their trip! Here are the full details!

 

Buy Tune Protect Travel, Get 1GB Flexiroam Data Roaming!

Starting from 6 May 2019 onwards, customers who purchase Tune Protect travel protection will receive a complimentary Flexiroam X Starter Pack for their trip.

You can either purchase your Tune Protect travel insurance with your AirAsia fare (excluding value pack and premium flex), or directly from the Tune Protect website, to be eligible for this promotion.

 

Flexiroam X Starter Pack

The Flexiroam X Starter Pack comes with the option of an eSim, a microchip, or a SIM card.

It will give you 1 GB of free data roaming in your destination country for 3 days, from the effective date of the travel protection policy.

If you purchase the Tune Protect annual plan, you can choose your activation date.

To redeem the Flexiroam X Starter Pack, just key in your Tune Protect policy number, email address and destination in the Flexiroam redemption website.

 

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Free Flights To Bangkok With Samsung GALAXY Life

Kuala Lumpur, 27 April 2016 – Looking for a mid-year break? Look no further because Samsung GALAXY users are in for a treat as Samsung Malaysia Electronics partners with AirAsia to fly GALAXY Life users to the Land of Smiles – Bangkok this month.

At 10am on 4th May 2016, launch your GALAXY Life app as the first 500 users to click on the privilege will be eligible to redeem free return flights to shopping haven Bangkok for a short weekend getaway!

 

How To Get Free Flights To Bangkok

To redeem free flights to Bangkok, the bustling Thai capital city, Galaxy device users will only need to download the GALAXY Life app through Samsung’s Galaxy Apps or Google Play Store to redeem the courtesy return flights in the app. As a bonus, each return flight comes with complimentary 20kg baggage allowance – perfect for those looking to bring back their shopping hauls! These limited return flights are available for travel dates on 14th to 16th May 2016 and 21st to 23rd May 2016 for the first 500 GALAXY Life users.

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“Our loyal fans and customers are our top priority in Samsung, and our collaboration with AirAsia is one of our many ways of rewarding our customers for their continuous support. Since most Malaysians appreciate the opportunity to travel and shop, there’s no better way to surprise and treat our deserving customers. Do stay tune on GALAXY Life as we will be bringing more rewarding journeys for Galaxy users nationwide,” said Lee Jui Siang, Vice President of Mobile and IT Business Unit, Samsung Malaysia Electronics.

Exclusive to Samsung GALAXY Life users, the Samsung GALAXY Life application can be downloaded for free on all Samsung smartphones and tablets. Download the app today and stay tuned for regular updates to enjoy exciting deals and rebates!

 

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