Tag Archives: AirAsia

Grab Delivery Rider Flew To Singapore To Buy Chicken Rice?!

Did a Grab delivery rider really fly from Thailand to buy chicken rice in Singapore?!

Take a look at the viral claim, and find out what the facts really are!

Claim : Grab Delivery Rider Flew To Singapore To Buy Chicken Rice!

A TikTok video, which allegedly shows a Grab delivery rider flying from Thailand to Singapore, simply to buy chicken rice, has racked up millions of views.

The 27-second video was recorded and posted by a Thai TikToker called Thita Vy, with these comments:

อยากกินขนมโตเกียว พี่เขาจะไปซื้อที่ญี่ปุ่นให้มั้ย 🤓 #วาสนาผู้ใด๋น้อ #grab #grabth

I want to eat Tokyo snacks. Will he go buy it in Japan for me? #grab #grabth

She apparently encountered this Grab delivery rider, while flying from Bangkok to Singapore. At first, she thought someone had ordered food delivery at the airport. But the man allegedly told her that he had been asked by a customer in Thailand to buy chicken rice in Singapore!

The viral video shows the man queuing up for the flight with the signature green Grab thermal bag, while holding a passport with his flight ticket. He is then shown stowing the thermal bag in the plane’s overhead compartment.

Truth : That’s Not (Really) A Grab Delivery Rider!

Now, we all know that chicken rice in Malaysia is tastier (and much cheaper!) than chicken rice in Singapore, Heck, everything is tastier and cheaper in Malaysia! 😉

In fact, Malaysian food is so delicious, someone actually sent a helicopter to collect 36 packets of Nasi Ganja from a famous nasi kandar outlet Ipoh in July 2021! But I digress…

Here is what we know so far about this viral story about chicken rice…

Fact #1 : Video Was Allegedly Recorded At DMK

According to the media outlet, 8world, the TikToker alleged that the incident occurred on 12 October 2023, at the Don Mueang International Airport.

That is plausible because the video shows people boarding an AirAsia flight, and AirAsia flies from the Bangkok Don Mueang Airport (DMK) to Changi International Airport (SIN) several times a day.

Fact #2 : The Man Flew From Bangkok To Singapore

The video shows the man holding a Thai passport, as he is waiting to board the AirAsia flight. It then cuts to the Changi International Airport, where the man is seen checking the green Grab thermal bag.

So the video does appear to show the man taking an AirAsia flight from Bangkok to Singapore. It, however, does not show him actually purchasing any chicken rice.

Fact #3 : Grab Labelled Video As Fictional

After the video went viral, Grab came out to refute the video, calling it “fictional”:

We understand that the fictional video was created by a member of the public independently.

Fact #4 : Man Was Not A Registered Grab Delivery Rider

In addition, a Grab spokesperson said that it does not offer cross-border food delivery services, and the man in the video was not registered with them as “a delivery partner”:

We do not offer such a service, and the person starring as a delivery partner in the video is not registered with Grab.

It is certainly plausible for rich folks to go to extreme measures to get their favourite foods. For example, Macau tycoon Stanley Ho famously sent 88 Musang King (Mao Shan Wang) durians on a private plane from Singapore to Hong Kong. Note – the durians were from Malaysia. 😉

That said, it doesn’t make sense for the man to put on a Grab uniform, or bring the Grab thermal bag… especially if he isn’t actually a Grab delivery rider!

Fact #5 : Grab Does Not Offer Cross-Border Food Deliveries

Grab said that it does not offer cross-border food deliveries. The only cross-border delivery service Grab offers is its 100+ Cities Delivery service, which is in beta testing.

Even that option only allows users to “order and send food and physical gifts from GrabFood and GrabMart merchant-partners that are available in the recipient’s city within an hour”.

In other words – the food and physical gifts must already be present in the recipient’s city. The only thing that is “cross-border” is the ability to order from another country.

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He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Malaysia: Face Mask No Longer Mandatory On Planes!

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Passengers are no longer required to wear a face mask onboard planes flying to and from Malaysia! Here is what you need to know…

Malaysia : Face Mask No Longer Mandatory On Planes!

On 28 September 2022, the Minister of Health Khairy Jamaluddin announced that passengers are no longer required to wear a face mask on planes flying to and from Malaysia, except when they are compulsory in destination countries.

With immediate effect (28 September 2022), passengers onboard commercial flights are no longer required to wear a face mask.

This move follows the Ministry’s earlier move to relax face mask requirements in public indoor spaces on 7 September 2022.

Based on the current assessment of the Covid-19 situation and taking into account the latest requirements, the ministry has decided that face masks are no longer mandatory when on board aircraft.

– Khairy Jamaluddin, Malaysia Minister of Health

However, the Malaysia Ministry of Health (KKM) still strongly encourages the use of face masks for these groups of passengers :

individuals with symptoms like fever, cough and flu
high-risk individuals like senior citizens, those with chronic diseases, immunocompromised individuals, pregnant women
those travelling with high-risk individuals like senior citizens and children

In addition, passengers may still be required by the destination country to wear a face mask. So bring along a face mask just in case, even if you prefer not to wear one during your flight.

The requirement to wear a face mask on an aeroplane is still subject to conditions set by the country being visited.

Face Mask No Longer Mandatory On Malaysia Airlines + AirAsia Planes!

Following the Malaysian government’s announcement, both Malaysia Airlines (MAS) and AirAsia announced the next day that their passengers will no longer be required to wear a face mask, with immediate effect.

Malaysia Airlines

Effective immediately, passengers of Malaysia Airlines, Firefly, MASwings, and AMAL are no longer required to wear face masks onboard, except where compulsory in destination countries.

The relaxation of the face mask mandate follows the Ministry of Health Malaysia’s guideline on 28 September 2022 to remove the mask requirement onboard commercial aircraft.

The use of face masks is however strongly recommended for the following group of passengers:

Passengers with symptoms such as fever, cough and cold.
High-risk passengers such as the elderly, people with chronic diseases.
Passengers with low immunity and pregnant mothers; and
Passengers who travel with high-risk people such as elderly and children.

All MAG airlines are committed to providing a safe and smooth end-to-end travel experience in accordance with its MHFlySafe commitment, allowing customers to fly confidently.

Airline protective measures include:

The cabin air circulation system, where cabin air is refreshed 20-30 times an hour
The use of High-Efficiency Particulate Air (HEPA) filter that can filter 99.9% of airborne contaminants, including viruses and bacteria.
Frequent aircraft cleaning disinfection following guidelines prescribed by the Ministry of Health Malaysia and the World Health Organization
Aircrafts are operated by fully vaccinated pilots and cabin crew.

AirAsia

Following the announcement by the Malaysian government that face masks are no longer mandatory on flights, AirAsia Malaysia (AK) has exempted the use of face masks on its flights effective immediately.

The use of face masks on board flights is optional for AirAsia Malaysia (AK) guests, unless they are travelling to or from destinations that require a face mask. Guests who wish to wear a face mask on board may continue to do so.

As safety is our highest priority, AirAsia will continue to operate with the strictest safety standards. All our aircraft are equipped with powerful HEPA filters that remove 99.99% of dust particles and airborne contaminants including viruses and bacteria. The cabin air is completely refreshed every three minutes to ensure the highest possible quality of air throughout your flight.

We will continue to update the guidelines on the use of face masks on board for all other markets that we operate in as we return to the skies.

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

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Beware Of AirAsia X Scam On WhatsApp!

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AirAsia X is warning about a scam on WhatsApp that is trying to trick people into making payments.

Please watch out for this scam, and WARN your family and friends!

Beware Of AirAsia X Scam On WhatsApp!

There is a new scam on WhatsApp involving AirAsia A.

Scammers pretending to be AirAsia X are sending messages on WhatsApp, asking people to make a payment into an account allegedly belonging to a credit management company.

AirAsia X announced that neither they nor their employees are involved with that scam.

Just like banks, AirAsia X will NOT engage with customers, or solicit payments through any instant messaging apps like WhatsApp.

All official AirAsia X announcements are made through the mass media, or these official channels on social media :

Twitter: www.twitter.com/airasia
Instagram: www.instagram.com/airasia
Facebook: www.facebook.com/airasia

Other Scams To Watch Out For

Other than this new AirAsia X scam on WhatsApp, please watch out for these scams too :

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Fact Check : AirAsia Banned Wheeled Cabin Luggage?

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People are outraged that AirAsia has apparently banned wheeled cabin luggage to facilitate social distancing during embarkation and disembarkation.

Find out what is this AirAsia cabin luggage ban all about, and what the facts really are…

Claim : AirAsia Temporarily Bans Wheeled Cabin Luggage!

Quite a few websites are sharing what they claimed are a new AirAsia cabin baggage policy, which temporarily bans wheeled luggage to ensure social distancing during embarkation and disembarkation.

All guests (except infants) are allowed to carry on board ONLY 1 piece of cabin baggage which can be either:

One (1) Laptop bag or one (1) handbag or one (1) small bag:

MUST NOT exceed the dimensions of 40cm (H) X 30cm (W) X 10cm (L).
MUST FIT under the seat in front of you.
MUST NOT weigh more than 7kg.

If your cabin baggage cannot fit under the seat in front of you:

You will be given a complimentary check in for the cabin bag that weighs less than 7kg. Please check-in your baggage at the counter.
If the bag weighs more than 7kg, extra airport charges apply for each kg of weight.
The 7kg complimentary check-in baggage should be treated separately from the standard check-in baggage.

People also shared the news on social media. Here is one example :

This new policy sure is shocking because it would mean that AirAsia travellers will have to cough up for checked luggage, or worse – end up paying A LOT MORE at the airport.

But wait… is this even true? Let’s find out…

AirAsia Banned Wheeled Cabin Luggage : Yes, But No Longer…

This temporary AirAsia cabin luggage policy which got everyone riled up is true, but is no longer in effect… starting tomorrow! Here are the facts…

Fact #1 : AirAsia Did Temporarily Ban Wheeled Cabin Luggage

First of all, we have to point out that this isn’t exactly fake news. It is just OLD NEWS.

The restricted cabin luggage policy was part of preventive measures against COVID-19, when AirAsia was permitted to restart domestic flights in:

Malaysia (29 April 2020),
Thailand (1 May 2020),
the Philippines (1 June 2020),
India (4 May 2020), and
Indonesia (7 May 2020).

Here is the relevant section on their FAQ on precautionary measures while flying with AirAsia during the COVID-19 pandemic, which was posted on 29 April 2020 :

7. What are my cabin baggage limits?

To facilitate social distancing and minimise physical contact when boarding and disembarkation, only ONE piece of cabin baggage is allowed for each guest. More details are available here. All other baggage aside from handbags or laptop bags will need to be checked-in. Please proceed to the check-in counter if you have any enquiry.

Fact #2 : That Restricted Cabin Luggage Policy Ends 6 July 2020

AirAsia actually updated the cabin luggage policy page today, to state that the old policy will be reinstated effective 7 July 2020.

In other words, the restricted cabin luggage policy they introduced on 29 April 2020, ends today.

You are allowed to bring onboard two (2) pieces of bag as part of your cabin baggage allowance with the total weight of both items not exceeding 7kg.

One (1) piece of cabin bag must not exceed 56cm x 36cm x 23cm including the handles, wheels and side pockets. This bag must be able to fit in the overhead compartment in the aircraft cabin.

You may also carry one (1) piece of laptop bag, handbag, backpack or any other small bag which must not exceed 40cm x 30cm x 10cm. This item must be able to fit under the seat in front of you.

Fact #3 : Infants < 2 Years Old Never Had Cabin Baggage Allowance

At least one website claimed that infants under the age of 2 no longer have any cabin luggage allowance, under the new policy.

However, that was always the case even before the COVID-19 pandemic. Only children 2 years and older have cabin luggage allowances – 7 kg, the same as adults.

The only exception is on AirAsia India flights – starting 10 July 2020, infants below 2 years of age will be allocated 7 kg of hand baggage.

Fact #4 : Baby Strollers / Buggies / Prams Are Carried FOC

At least one website claimed that baby strollers must meet cabin baggage allowable dimensions, or you must purchase a checked baggage allowance.

That is not true.

Baby strollers / buggies / prams are carried free of charge on AirAsia flights as checked baggage, provided they are being used by a child or infant.

Those who wish to carry their strollers into the cabin must make sure it can be folded to fit the cabin baggage allowances.

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AirAsia Domestic Unlimited Pass Extended : Poor Response?

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AirAsia just extended their Unlimited Pass Cuti-Cuti Malaysia by another two days, arguably due to poor response.

Anyone who read the rules and understands the limitations will know why it is a joke to call it Cuti-Cuti Malaysia….

AirAsia Domestic Unlimited Pass : What Is It?

Now that Malaysia is under Recovery MCO, AirAsia announced the Unlimited Pass Cuti-Cuti Malaysia promotion to spur domestic tourism.

This is the domestic version of their earlier international Unlimited Pass, which we pointed out was a waste of money for most people.

It promises to let you book unlimited flights to sixteen local destinations within Malaysia for a year, for just RM 399 per person.

AirAsia BIG Members can purchase this special pass from 11 June to 13 June 2020. This has been extended to 15 June 2020.

After purchasing it, they will be able to redeem flights from 25 June 2020 until 31 March 2021.

AirAsia Domestic Unlimited Pass : TLDR Advice

It looks like the AirAsia Unlimited Pass Cuti-Cuti Malaysia isn’t doing well at all…

AirAsia tried to spin that 12,000 flight tickets were booked, mostly to Kuching and Kota Kinabalu. That’s actually pretty poor response, since they flew over 13 MILLION passengers in Q4 2019 alone…

In addition, people usually book two ways and use these Unlimited Passes to book multiple trips. So arguably, they only sold 6,000 or less of these domestic Unlimited Passes.

AirAsia Domestic Unlimited Pass : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

COVID-19 will prevent / discourage you from using this Unlimited Pass for many months.
You are NOT guaranteed tickets, because there are limited promo seats on each flight.
It will not apply during embargo periods – weekends, public holidays and school holidays.
Families should NOT bother. Holidays should be fun, not torture.
You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.
We also recommend it for business travellers – this can really save them a lot of money!

Since it may not be available during weekends, public holidays and school holidays, the Cuti-Cuti Malaysia tagline is really misleading…

AirAsia Domestic Unlimited Pass : Who Should Buy It?

Based on the severe restrictions AirAsia places on this pass, the best people to buy it should meet these requirements :

retired, single or a couple
able to travel on normal working days / need to travel for work
willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not torture.

We however recommend it for BUSINESS TRAVELLERS. The 14-day advanced booking may be a problem, but if you need to travel a lot for work, this pass will save you a lot of money!

AirAsia Domestic Unlimited Pass : Not For Holidays!

Reason #1 : Remember COVID-19?

Even though Malaysia did very well in the fight against COVID-19, the pandemic isn’t over. In fact, COVID-19 is likely to persist and spread back and forth from various countries for many more months to come.

Until a vaccine is approved and administered worldwide, it is possible that Malaysia may encounter additional waves of COVID-19 infections.

If you are unwilling to take this risk, you may end up not flying all that much, if at all!

Reason #2 : You’re NOT Guaranteed A Flight

The pass does NOT guarantee you to any flight. You can only use it to redeem flights that AirAsia has earmarked with 100% OFF signs.

You can select flights without the 100% OFF sign, but you will have to pay full price for them.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate Q&A page) that :

tickets are limited, and may not be available for all flights during public holidays, school breaks and weekends.
you can only buy it for direct flights, no connecting flights allowed.
every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
you must be 12 years or older, and have your own BIG Member account.
you must book your tickets at least 14 days in advanced.

These limitations are designed to reduce your ability to fly as often as you would like using the Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass Cuti-Cuti Malaysia at all!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for this Pass.

What will likely happen is that a few members of your group will be able to use their Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass Cuti-Cuti Malaysia, you may not get to do so on the way back.

You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to book many flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Budget airlines like AirAsia make a large percentage of their profits not from flight tickets, but from ancillary revenue – administrative fees, baggage fees, assigned seat fees, flight insurance, cancellations, documentation, meals, merchandise, fuel surcharges, etc.

In Q3 2019, almost a quarter of AirAsia’s revenue came from such ancillary sources – a whopping RM 686 million. And unlike revenue from flight tickets – they have relatively low costs – and so they contribute substantially to the airline’s PROFITS.

Frequent AirAsia travellers will tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

AirAsia Domestic Unlimited Pass : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

It is only applicable on direct flights with the AK carrier code.
Flight redemption is limited and may not be available for all flights during public holidays, school breaks and weekends.
Flight redemption is only valid for base fare only and do not include optional add-ons, passenger service charge, regularity service charge, or other charges.
Booking must be made at least fourteen (14) days before the flight departure date.
All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
The AirAsia Unlimited Pass Cuti-Cuti Malaysia is non-refundable.

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AirAsia Domestic Unlimited Pass : How To Book Your Flight!

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If you have already purchased the AirAsia Domestic Unlimited Pass, here is our step-by-step guide on how to plan your travel and book your tickets!

AirAsia Domestic Unlimited Pass : Planning Your Travel!

As we pointed out earlier, the AirAsia Domestic Unlimited Pass is not for everyone. But if you are able to benefit from it, here is our guide on how to plan your travel and book your tickets.

AirAsia Domestic Unlimited Pass : Available Destinations

Before you start flying, you should first make sure you are flying to one of the sixteen local destinations supported by the AirAsia Unlimited Pass Cuti-Cuti Malaysia.

The available destinations depends on where you are flying from :

From Kuala Lumpur : Alor Setar, Langkawi, Penang, Johor Bahru, Terengganu, Kota Bahru, Kuching, Sibu, Bintulu, Miri, Labuan, Kota Kinabalu, Sandakan, Tawau.
From Penang : Kuala Lumpur, Langkawi, Johor Bahru, Kota Kinabalu, Kuching
From Johor Bahru : Kuala Lumpur, Alor Setar, Langkawi, Penang, Ipoh, Kota Kinabalu, Kuching, Sibu, Miri, Tawau
From Kota Kinabalu : Kuala Lumpur, Penang, Johor Bahru, Kota Bahru, Kuching, Sibu, Bintulu, Miri, Sandakan, Tawau
From Kuching : Kuala Lumpur, Penang, Kota Bahru, Johor Bahru, Kota Kinabalu, Miri, Bintulu, Sibu

AirAsia Domestic Unlimited Pass : How To Book Your Flight

Once you are ready, here is how you can book your flight using the AirAsia Domestic Unlimited Pass :

Step 1: Visit www.airasia.com/deals or click on the ‘Deals’ tab in the AirAsia App

Step 2: Log in with your Big Member account

Step 3 : Click on ‘My Purchases’ , select ‘View Now’ AirAsia Unlimited Pass’

Step 4: Click on ‘REDEEM’ which will take you to the flight search widget on airasia.com

Step 5: Search for flights

Step 6: Choose flights marked “100% off” which are applicable under this pass

Step 7: Make payment to complete your booking

Step 8: Your redemption is successful. We hope that you enjoy your offer.

AirAsia Domestic Unlimited Pass : Warning!

AirAsia would like us to remind you that your Unlimited Pass cannot be returned, refunded or transferred.

They will also void your Unlimited Pass if you are no-show for 3 consecutive times for your confirmed flights.

So make sure you REALLY want to fly to those destinations on those dates before booking!

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AirAsia Unlimited Pass Cuti-Cuti Malaysia : Not So Fast!

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The AirAsia Unlimited Pass Cuti-Cuti Malaysia promises UNLIMITED AIR TRAVEL to local sixteen destinations, for a whole year!

But as usual – there are caveats with this offer that makes it a joke to call it Cuti-Cuti Malaysia….

AirAsia Unlimited Pass Cuti-Cuti Malaysia : What Is It?

Now that Malaysia is under Recovery MCO, AirAsia announced the Unlimited Pass Cuti-Cuti Malaysia promotion to spur domestic tourism.

This is the domestic version of their earlier international Unlimited Pass, which we pointed out was a waste of money for most people.

It promises to let you book unlimited flights to sixteen local destinations within Malaysia for a year, for just RM 399 per person.

AirAsia BIG Members can purchase this special pass from 11 June to 13 June 2020.

After purchasing it, they will be able to redeem flights from 25 June 2020 until 31 March 2021.

AirAsia Unlimited Pass Cuti-Cuti Malaysia : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

COVID-19 will prevent / discourage you from using this Unlimited Pass for many months.
You are NOT guaranteed tickets, because there are limited promo seats on each flight.
It will not apply during embargo periods – weekends, public holidays and school holidays.
Families should NOT bother. Holidays should be fun, not torture.
You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.
We also recommend it for business travellers – this can really save them a lot of money!

Since it may not be available during weekends, public holidays and school holidays, the Cuti-Cuti Malaysia tagline is really misleading…

AirAsia Unlimited Pass Cuti-Cuti Malaysia : Who Should Buy It?

Based on the severe restrictions AirAsia places on this pass, the best people to buy it should meet these requirements :

retired, single or a couple
able to travel on normal working days / need to travel for work
willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not torture.

We however recommend it for BUSINESS TRAVELLERS. The 14-day advanced booking may be a problem, but if you need to travel a lot for work, this pass will save you a lot of money!

AirAsia Unlimited Pass Cuti-Cuti Malaysia : Not For Holidays!

Reason #1 : Remember COVID-19?

Until a vaccine is approved and administered worldwide, it is possible that Malaysia may encounter additional waves of COVID-19 infections.

If you are unwilling to take this risk, you may end up not flying all that much, if at all!

Reason #2 : You’re NOT Guaranteed A Flight

The pass does NOT guarantee you to any flight. You can only use it to redeem flights that AirAsia has earmarked with 100% OFF signs.

You can select flights without the 100% OFF sign, but you will have to pay full price for them.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate Q&A page) that :

tickets are limited, and may not be available for all flights during public holidays, school breaks and weekends.
you can only buy it for direct flights, no connecting flights allowed.
every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
you must be 12 years or older, and have your own BIG Member account.
you must book your tickets at least 14 days in advanced.

These limitations are designed to reduce your ability to fly as often as you would like using the Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass Cuti-Cuti Malaysia at all!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for this Pass.

What will likely happen is that a few members of your group will be able to use their Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass Cuti-Cuti Malaysia, you may not get to do so on the way back.

You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to book many flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Frequent AirAsia travellers will tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

AirAsia Unlimited Pass Cuti-Cuti Malaysia : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

It is only applicable on direct flights with the AK carrier code.
Flight redemption is limited and may not be available for all flights during public holidays, school breaks and weekends.
Flight redemption is only valid for base fare only and do not include optional add-ons, passenger service charge, regularity service charge, or other charges.
Booking must be made at least fourteen (14) days before the flight departure date.
All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
The AirAsia Unlimited Pass Cuti-Cuti Malaysia is non-refundable.

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AirAsia Unlimited Pass : Extended To June 2021!

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Due to the persisting COVID-19 pandemic, AirAsia just announced that their Unlimited Pass will be extended to June 2021. Here are the details!

AirAsia Unlimited Pass : What Is It?

Stung by the Airbus bribery scandal and the COVID-19 coronavirus crisis, the AirAsia Unlimited Pass promotion is their effort to stem the bleed.

Earlier this year, AirAsia offered the Unlimited Pass which would give you the right to obtain free flight tickets to seven sectors, as many times as you wish – for a year :

Australia
Japan
Korea
China
Taiwan (only Taipei)
India
United States (only Honolulu)

AirAsia Unlimited Pass : Extended To June 2021

The AirAsia Unlimited Pass was on sale until 7 March 2020, which meant the latest anyone could fly was up to the first week of March, 2021.

But with the COVID-19 pandemic locking down most of the world for the next few months, those who purchased the Unlimited Pass have been grumbling.

At this point, we have to say – we told you so…

However, your dissatisfaction has paid off. AirAsia just extended the Unlimited Pass flight availability till 30 June 2020 – an extension of about 3 months for most people.

Do note that this is not an extension of the sale period. That ended on 7 March 2020. The extension is for flight purchases for existing AirAsia Unlimited Pass holders.

For more details, we recommend these articles :

AirAsia Unlimited Pass Destinations

When AirAsia announced the Unlimited Pass promotion, they only highlighted five countries – Australia, Japan, Korea, China and India. Well, that’s not all.

Here is the full, confirmed list of destinations, which we compiled in this table based on where you plan to fly from :

Origin	Sector	Available Destinations
Kuala Lumpur (Return)	Australia	Gold Coast Melbourne Perth Sydney
	China	Beijing Changsha Chengdu Chongqing Hangzhou Shanghai Wuhan Xi’an
	India	Ahmedabad Amritsar New Delhi
	Japan	Fukuoka Osaka Sapporo (Chin Chitose) Tokyo (Haneda) Tokyo (Narita)
	Korea	Busan Jeju Seoul
	Taiwan	Taipei
Bangkok (Return)	Australia	Brisbane
	China	Shanghai
	Japan	Osaka Sapporo (Chin Chitose) Tokyo (Narita) Nagoya
	Korea	Seoul
Taipei (Return)	Japan	Osaka Okinawa
Osaka (Return)	US	Honolulu

AirAsia Unlimited Pass Embargo Periods

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass.

It includes, but is not limited to, these upcoming holidays in Malaysia. In other words, AirAsia can add new embargo periods, as they wish.

Unlimited Pass Embargo Dates	Occasion
1 May 2020	Labour Day
7 May 2020	Wesak Day
23 May to 7 June 2020	School Holidays
24 May to 25 May 2020	Hari Raya Aidilfitri
25 July to 2 August 2020	School Holidays
31 July 2020	Hari Raya Haji
20 August 2020	Awal Muharram
31 August 2020	Merdeka Day
16 September 2020	Malaysia Day
29 October 2020	Prophet Muhammad’s Birthday
14 November 2020	Deepavali
21 November to 31 December 2020	School Holidays
25 December 2020	Christmas Day
1 January 2021	New Year’s Day
28 January 2021	Thaipusam
12 February to 13 February 2021	Chinese New Year

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AirAsia Unlimited Pass : Destinations + Embargo Periods!

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People have been arguing over what destinations and embargo periods are applicable for the AirAsia Unlimited Pass promotion.

Well, consider that settled – here are all available destinations, and current embargo dates, for the AirAsia Unlimited Pass!

AirAsia Unlimited Pass Destinations

When AirAsia announced the Unlimited Pass promotion, they only highlighted five countries – Australia, Japan, Korea, China and India. Well, that’s not all.

Here is the full, confirmed list of destinations, which we compiled in this table based on where you plan to fly from :

Origin	Sector	Available Destinations
Kuala Lumpur (Return)	Australia	Gold Coast Melbourne Perth Sydney
	China	Beijing Changsha Chengdu Chongqing Hangzhou Shanghai Wuhan Xi’an
	India	Ahmedabad Amritsar New Delhi
	Japan	Fukuoka Osaka Sapporo (Chin Chitose) Tokyo (Haneda) Tokyo (Narita)
	Korea	Busan Jeju Seoul
	Taiwan	Taipei
Bangkok (Return)	Australia	Brisbane
	China	Shanghai
	Japan	Osaka Sapporo (Chin Chitose) Tokyo (Narita) Nagoya
	Korea	Seoul
Taipei (Return)	Japan	Osaka Okinawa
Osaka (Return)	US	Honolulu

AirAsia Unlimited Pass Embargo Periods

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass.

It includes, but is not limited to, these upcoming holidays in Malaysia. In other words, AirAsia can add new embargo periods, as they wish.

Unlimited Pass Embargo Dates	Occasion
1 May 2020	Labour Day
7 May 2020	Wesak Day
23 May to 7 June 2020	School Holidays
24 May to 25 May 2020	Hari Raya Aidilfitri
25 July to 2 August 2020	School Holidays
31 July 2020	Hari Raya Haji
20 August 2020	Awal Muharram
31 August 2020	Merdeka Day
16 September 2020	Malaysia Day
29 October 2020	Prophet Muhammad’s Birthday
14 November 2020	Deepavali
21 November to 31 December 2020	School Holidays
25 December 2020	Christmas Day
1 January 2021	New Year’s Day
28 January 2021	Thaipusam
12 February to 13 February 2021	Chinese New Year

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AirAsia Unlimited Pass Guide : Planning Your Travel!

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If you have already purchased the AirAsia Unlimited Pass, here is a step-by-step guide on how to plan your travel and book your tickets using the AirAsia Unlimited Pass!

AirAsia Unlimited Pass Guide : Planning Your Travel!

As we pointed out earlier, the AirAsia Unlimited Pass is not for everyone. But if you are able to benefit from it, here is our guide on how to plan your travel and book your tickets.

Step 1 : Log into your BIG Member account.

Step 2 : Make sure your BIG Member profile name is exactly the same as the name in your passport.

Step 3 : If necessary, please change your profile name to match your passport.

You only have one (1) chance to change your name and you cannot change it once your first flight redemption is confirmed, so make sure you do it before redeeming your first flight!

Step 4 : Go to Deals and look at the My Purchases tab for your AirAsia Unlimited Pass.

If you cannot locate your Unlimited Pass after purchasing, check back after a few hours. If the problem persists, email AirAsia at support_deals@airasia.com.

Step 5 : Generate your Unique Code.

Step 6 : Click Apply Now, and the page will refresh to show a flight search page.

Step 7 : Select your destination and travel date.

The AirAsia Unlimited Pass allows you to redeem these flights :

From Kuala Lumpur (return) : Melbourne, Gold Coast, Perth, Sydney, Changsha, Chongqing, Chengdu, Hangzhou, Beijing, Shanghai, Wuhan, Xi’an, Amritsar, New Delhi, Ahmedabad, Sapporo (Chin Chitose), Osaka, Fukuoka, Tokyo (Haneda), Tokyo (Narita), Jeju, Seoul, Busan, Taipei
From Bangkok (return) : Brisbane, Shanghai, Sapporo (Chin Chitose), Osaka, Tokyo (Narita), Nogoya, Fukuoka, Seoul
Others (return) : Taipei – Osaka, Taipei – Okinawa, Osaka – Honolulu

Flights with seats listed as 100% OFF are available to be booked by AirAsia Unlimited Pass holders.

If your selected flight has no 100% OFF sign, that means the AirAsia Unlimited Pass is NOT available for the selected date, or the selected date falls on the Embargo Period.

AirAsia defines the Embargo Period as a travel blackout period, during which you cannot use the Unlimited Pass. It includes these upcoming holidays in Malaysia :

Step 8 : Insert your Unique Code into the “Promo Code” field.

You will see the airport taxes and fees payable for that sector, with the total payable taxes and fees at the black box at the bottom for the return trip.

Here is a list of mandatory government taxes and fees for a 2-way return trip for available destinations :

Step 9 : Add your baggage, meals and seat allocations!

Step 10 : Complete your booking by paying the necessary taxes, fees and add-on fees.

AirAsia Unlimited Pass Guide : Warning!

AirAsia would like us to remind everyone that your Unlimited Pass cannot be returned, refunded or transferred.

They will also void your Unlimited Pass if you are no-show for 3 consecutive times for your confirmed flights.

So make sure you REALLY want to fly to those destinations on those dates before booking!

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AirAsia Unlimited Pass : A Waste Of Money, Unless…

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The AirAsia Unlimited Pass promises UNLIMITED AIR TRAVEL to five countries, for a whole year!

But frankly speaking – the AirAsia Unlimited Pass is A WASTE OF MONEY, unless you fit a certain set of criteria.

Find out if you fit that small set of criteria, because if you don’t – do NOT sign up for the AirAsia Unlimited Pass!

AirAsia Unlimited Pass : What Is It?

Stung by the Airbus bribery scandal and the COVID-19 coronavirus crisis, the AirAsia Unlimited Pass promotion is their effort to stem the bleed.

From 29 February to 7 March 2020, AirAsia BIG Members can purchase the Unlimited Pass which would give them the right to purchase tickets to seven sectors, as many times as they wish – for a year :

Australia
Japan
Korea
China
Taiwan (only Taipei) *thanks for the heads-up, Goldfries!
India
United States (only Honolulu)

That sounds like an AWESOME deal, doesn’t it? Who doesn’t want unlimited air flights to all five countries for a whole year?

However, AirAsia threw in so many caveats, the Unlimited Pass is almost useless… unless you are willing to put up with the hassle.

AirAsia Unlimited Pass : TLDR Advice

For those who don’t have the time to read, here is our quick summary of what you need to know :

COVID-19 will prevent / discourage you from using the Unlimited Pass for many months.
You are limited to flights over 4 hours, and only with the D7 or XJ carrier codes.
You are NOT guaranteed tickets, because there are limited promo seats on each flight.
The Unlimited Pass also may not apply during peak periods like weekends, public holidays and school holidays.
Families should NOT bother with the Unlimited Pass. Holidays should be fun, not torture.
You must be willing to book your ticket, and be seated, separately from anyone you are travelling with.
It is best purchased and used by retirees, or singles / couples who have flexible working arrangements and can travel on working days.

AirAsia Unlimited Pass : Why It’s A Waste Of Money

Reason #1 : Remember COVID-19?

Four of those five countries are in the throes of fighting COVID-19, and it is unlikely that India won’t be affected soon. And the COVID-19 coronavirus is spreading, not receding.

So how likely do you think you will be travelling to those countries over the next 12 months, even if there is no travel ban?

IMHO, many people will not be travelling (voluntarily) to China, Korea, Japan and Australia in the next 6 months… at the very least.

Reason #2 : You’re NOT Guaranteed A Flight

With tourism falling off the cliff over the next few months, not only will people cancel their flights, so will airlines.

Even if you are fearless, it doesn’t mean AirAsia will be fearless as well, or stupid enough to fly an almost empty plane just because you insist on flying.

As stated in their rules (see below), buying the Unlimited Pass does NOT guarantee you to a flight. It is up to them to decide whether you qualify for a flight to your destination.

Reason #3 : Severe Limitations On Tickets

It’s stated in their Q&A (conveniently located in a separate page) that :

tickets are limited, and not available for all flights or destinations, or time periods, especially public holidays, school breaks and weekends.
only long haul flights of over 4 hours with the carrier code D7 or XJ are allowed.
you can only buy it for direct flights, no connecting flights allowed.
every passenger must book the flight individually – you cannot book as a group, even if everyone has the Unlimited Pass.
you must be 12 years or older, and have your own BIG Member account.

These limitations are designed to reduce your ability to fly as often as you would like using the AirAsia Unlimited Pass. Families, for example, must be willing to be seated separately.

Unless you are single or a couple, and able to travel during work days, you may not even have the opportunity to use the AirAsia Unlimited Pass at all!

Reason #4 : Forced To Pay Full Price

Flying as a group will be problematic, because there are limited seats available for the Unlimited Pass.

What will likely happen is that a few members of your group will be able to use their Unlimited Pass, while the others will have to pay full price for their tickets.

The way out would be to split the group up, and fly on separate flights. But obviously, this makes travel much more of a hassle.

And remember – even if you get to fly out with the Unlimited Pass, you may not get to do so on the way back. You may have to pay full price, unless you are able and willing to adjust your return date according to what’s available for the Unlimited Pass.

Reason #5 : Fuel, Baggage + Other Fees

Even if you manage to several flights using the Unlimited Pass, they aren’t free. You will still need to cough up extra money for ancillary fees.

Frequent AirAsia travellers will also tell you that these ancillary fees often cost as much as, or even more, than the flight tickets!

AirAsia Unlimited Pass : Who Should Buy It?

Based on the severe restrictions AirAsia places on the Unlimited Pass, the best people to buy it should meet these requirements :

retired, single or a couple
able to travel on normal working days
would like to travel to those 5 countries
willing to put up with booking / travel hassles

Everyone else should not bother. Really. Travel should be fun, not a torture.

And we should point out that the target group above can often get free or heavily discounted flights on AirAsia without the Unlimited Pass. Thanks for the screenshots, Nigel!

So all the Unlimited Pass does is “force” you to travel more on AirAsia – they won’t make money from your flights, but they will make their money from your ancillary fees.

AirAsia Unlimited Pass : The Caveats

AirAsia conveniently lists the caveats of the Unlimited Pass in two sections in a separate Q&A page, which we have combined and summarised here (with our emphasis) :

It is only applicable on direct long haul flights of over 4 hours with carrier code D7 & XJ.
It excludes flights to Bali, Singapore, Jeddah and all Fly-thru routes. Embargo period applies.
Flight redemption is limited and may not be available for all flights, all destinations including public holidays, school breaks and weekends.
Promotions which are applicable for bookings made via airasia.com and AirAsia Mobile App are limited to regular base fare only and shall not include Premium Flex or Value Pack bundled category.
All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
It is available for BIG Members within Malaysia who are at least 12 years of age on the date of departure and the passenger must be the BIG Member who made the booking. Each AirAsia Unlimited Pass is assigned to one (1) passenger only with one (1) BIG Member account.
You can only book for yourself, and cannot select multiple passengers using the AirAsia Unlimited Pass.
In the event any travel agency or party other than an individual BIG Member purchased the AirAsia Unlimited Pass and subsequently made flight bookings using the AirAsia Unlimited Pass, AirAsia shall have the right to cancel/forfeit such AirAsia Unlimited Pass and the flight bookings, without any liability on the part of AirAsia to such agency, third party or any passenger.
AirAsia reserves the right to cancel or forfeit your Unlimited Pass, if you miss more than three (3) flights.
The AirAsia Unlimited Pass cannot be sold, bartered, assigned or transferred to another person. Any attempt to transfer the AirAsia Unlimited Pass or book travel using the AirAsia Unlimited Pass for someone other than the holder of the AirAsia Unlimited Pass will result in immediate forfeiture of the AirAsia Unlimited Pass.
Upon purchasing the AirAsia Unlimited Pass, the passenger shall have the right to book and fly on AirAsia X and Thai AirAsia X flights to Australia, India, China, Korea and Japan for an unlimited number of times, subject to full and final payment of any applicable airport charges, taxes and regulatory fees, or other charges.
Use of the AirAsia Unlimited Pass will not earn any BIG Points, and flights flown using the AirAsia Unlimited Pass will not count towards any offers or bonuses. Redemption of BIG Points is also not allowed for the purchase of the AirAsia Unlimited Pass.
When purchasing the AirAsia Unlimited Pass, passengers must ensure their details in the BIG Member account (i.e. name and date of birth) are as per passport or identity card. These details will be used for booking during the redemption process.
The AirAsia Unlimited Pass is non-refundable.

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Buy Tune Protect Travel, Get 1GB Flexiroam Data Roaming!

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Tune Protect just announced that every purchase of their travel insurance will receive complimentary 1GB Flexiroam data roaming for their trip! Here are the full details!

Buy Tune Protect Travel, Get 1GB Flexiroam Data Roaming!

Starting from 6 May 2019 onwards, customers who purchase Tune Protect travel protection will receive a complimentary Flexiroam X Starter Pack for their trip.

You can either purchase your Tune Protect travel insurance with your AirAsia fare (excluding value pack and premium flex), or directly from the Tune Protect website, to be eligible for this promotion.

Flexiroam X Starter Pack

The Flexiroam X Starter Pack comes with the option of an eSim, a microchip, or a SIM card.

It will give you 1 GB of free data roaming in your destination country for 3 days, from the effective date of the travel protection policy.

If you purchase the Tune Protect annual plan, you can choose your activation date.

To redeem the Flexiroam X Starter Pack, just key in your Tune Protect policy number, email address and destination in the Flexiroam redemption website.

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Free Flights To Bangkok With Samsung GALAXY Life

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Kuala Lumpur, 27 April 2016 – Looking for a mid-year break? Look no further because Samsung GALAXY users are in for a treat as Samsung Malaysia Electronics partners with AirAsia to fly GALAXY Life users to the Land of Smiles – Bangkok this month.

At 10am on 4th May 2016, launch your GALAXY Life app as the first 500 users to click on the privilege will be eligible to redeem free return flights to shopping haven Bangkok for a short weekend getaway!

How To Get Free Flights To Bangkok

To redeem free flights to Bangkok, the bustling Thai capital city, Galaxy device users will only need to download the GALAXY Life app through Samsung’s Galaxy Apps or Google Play Store to redeem the courtesy return flights in the app. As a bonus, each return flight comes with complimentary 20kg baggage allowance – perfect for those looking to bring back their shopping hauls! These limited return flights are available for travel dates on 14th to 16th May 2016 and 21st to 23rd May 2016 for the first 500 GALAXY Life users.

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“Our loyal fans and customers are our top priority in Samsung, and our collaboration with AirAsia is one of our many ways of rewarding our customers for their continuous support. Since most Malaysians appreciate the opportunity to travel and shop, there’s no better way to surprise and treat our deserving customers. Do stay tune on GALAXY Life as we will be bringing more rewarding journeys for Galaxy users nationwide,” said Lee Jui Siang, Vice President of Mobile and IT Business Unit, Samsung Malaysia Electronics.

Exclusive to Samsung GALAXY Life users, the Samsung GALAXY Life application can be downloaded for free on all Samsung smartphones and tablets. Download the app today and stay tuned for regular updates to enjoy exciting deals and rebates!

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