Find out how to change your MySJ ID in MySejahtera, if you have a new mobile number or email address!
Why Change Your MySJ ID In MySejahtera?
When you sign up for a MySejahtera account, you will be asked to use either your mobile number or email address.
That mobile number or email address becomes your MySJ ID.
If you are switching to a new mobile number or a new email address, you will need to quickly change your MySJ ID.
Otherwise, you may lose access to your MySejahtera account, as all OTP codes will continue to be issued to the old mobile number or email address!
Let us show you how to use that new feature to change your MySJ ID using MySejahtera!
How To Change Your MySJ ID In MySejahtera : Video Guide
On 8 July 2021, MySejahtera was updated to version 1.0.38, which lets you change your MySJ ID!
Before you proceed, please make sure you do this first :
- If you are switching to a new mobile number, please make sure the new SIM card is inserted and activated.
- Please make sure you update to MySejahtera 1.0.38 or later before you proceed.
If you need a step-by-step, pictorial guide, please scroll down to the next section.
How To Change Your MySJ ID In MySejahtera : Step-by-Step Guide
For those who prefer a step-by-step guide with pictures, here is our guide on how to change your MySJ ID in MySejahtera.
Before you proceed, please make sure you do this first :
- If you are switching to a new mobile number, please make sure the new SIM card is inserted and activated.
- Please make sure you update to MySejahtera 1.0.38 or later before you proceed.
- Open MySejahtera.
- Tap on the Close button on the upper right corner of the default Check-in screen.
- Tap on Profile at the lower right corner.
- Tap on the menu (☰) at the top right corner of your Profile page.
- Tap on the Change MySJ ID option in your Profile Settings.If it’s missing, check to make sure you updated to version 1.0.38 or later.
- Key in your new mobile number or new email address twice.
Use the link at the bottom of the screen to switch between the mobile number or email address options. - Tap Confirm.
- MySejahtera will send an OTP (One-Time Password) to your new mobile number or email address to authenticate it.
- Key in the OTP sent to your new mobile number / email address to verify your new MySJ ID.
- Log out of MySejahtera, if it doesn’t automatically do it for you.
- Log into MySejahtera using your new MySJ ID and your previous password (which does not change just because you change your MySJ ID).
That’s it! You have successfully changed your MySJ ID to your new mobile number or new email address!
Don’t forget to SHARE this guide with your family and friends, so they know what to do as well!
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