29 March 2018 – Dimension Data has been appointed to build a new network infrastructure to support a Chinese technology conglomerate. Under the agreement, Dimension Data will provide the client with a flexible data centre solution to alleviate their critical IT network issues and ensure quick system readiness under a stringent timeframe, which is an essential step to accommodate expansive data utilisation growth from the business.
Dimension Data To Build Network For Chinese Conglomerate
While the conglomerate is no stranger to the global technology and social network scene, Malaysia represents their latest international foray. They were seeking a trusted long-term partner with global presence to help grow their business locally, and to facilitate timely system readiness with strong technical support. Dimension Data was chosen due to existing relations in China, as well as its proven track record and domain expertise in Malaysia.
With its venture into Malaysia, the company was faced with building local market awareness, while addressing IT network performance under challenging timelines. In addition, regional expansion was business-critical to support growing demands from the global market.
To meet these requirements, Dimension Data proposed a new network infrastructure which included virtualised services in the data centre. With the agile and secured IT infrastructure in place, the conglomerate is now able to launch business services at a faster, smoother pace, while lowering the risks of hardware and system failures, thereby improving business users’ experience.
Today, the client is able to meet the needs of various business pillars comprising of Internet-related services and technology products. With the ability to seamlessly deliver scalable and secure data exchanges between the Business Units and the Global technology team, the conglomerate is now able to facilitate continuous enhancement to the quality, productivity and overall refinement of their services.
Following the deployment, the client has since been able to improve productivity in day-to-day operations and synchronise effectively between business units and global technology teams. This has improved their overall quality of performance and service, and reduced time taken to resolve IT issues.
“We are excited to be working with our client that is known for their commitment to continuous innovation and service excellence. Our solutions approach and implementation methodology will enable them to scale in a swift and secure manner. We are fully committed as a trusted partner to provide them with more cutting-edge solutions to meet their evolving business needs,” said Henrick Choo, Managing Director, Dimension Data Malaysia.