Touch ‘n Go eWallet To Charge 1% Fee For Credit Card Reloads!

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TNG Digital just announced a 1% fee for all credit card reloads to the Touch ‘n Go eWallet! Here is what you need to know…

 

Touch ‘n Go eWallet To Charge 1% Fee For Credit Card Reloads!

TNG Digital just announced a 1% fee for all credit card reloads to the Touch ‘n Go eWallet, from 24 February 2024 onwards!

Touch ‘n Go eWallet users will have to switch to DuitNow Transfer, and debit card, for their reloads.

TNG Digital say that it made this move to reduce the high cost of credit card reloads that it has been subsidising all this while, and to curb the cashing out of the credit card reloads to bank accounts.

This move is to curb excessive cashing out of credit card balance to bank accounts and offset the heavy cost of credit card reloads which TNGD has been subsidising since its inception.

Users are encouraged to use bank transfers via DuitNow which has exactly the same process as fund transfer among bank accounts.

– TNG Digital CEO Alan Ni

TNG Digital had earlier reduced the amount of credit card reloads that Touch ‘n Go eWallet users can transfer to their bank accounts. In March 2023, it reduced the amount of transferable credit card reloads to RM1,000 per month.

Upon exceeding that RM1,000 limit, users can choose to further use their credit cards for reloads with a 1% fee. The new February 2024 policy basically removes the free credit card reload for the first RM1,000.

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How To Avoid 1% Fee On Touch ‘n Go eWallet Reloads

From 24 February 2024 onwards, the only ways to get free reloads on the Touch ‘n Go eWallet is to use DuitNow Transfer, or your debit card.

Reloading using your debit card is no different from using your credit card, so it should be easy for you to simply switch to your debit card.

Transferring using DuitNow Transfer is, unfortunately, not so straightforward with the Touch ‘n Go eWallet. For those who are not familiar with using DuitNow Transfer, here’s a quick guide:

Look For Your DuitNow Account Number

Step 1 : Open and log into your Touch ‘n Go eWallet.

Step 2 : Click on the Profile button at the upper right corner of the screen.

Step 3 : Under your name, you will see your 12-digit DuitNow account number. Write it down, or click on the copy button to copy it.

Reload Using Your DuitNow Account Number

Step 1 : Log into your preferred bank’s app or website.

Step 2 : Select the Transfers option.

Step 3 : Select the Transfer to other banks option.

Step 4 : Select Touch ‘n Go eWallet or DuitNow Transfer option.

Step 5 : Key in your Touch ‘n Go eWallet DuitNow account number.

Step 6 : Key in the amount you want to transfer, and click the Next or Transfer.

Step 7 : In the transfer summary page, verify the details and click Proceed. If you wish, you can also select “Add as Favourite” to make it easier to transfer more funds in the future.

As you can see, the DuitNow Transfer isn’t as user-friendly as using the credit card, which could put off many users. So a better alternative might be to use your debit card instead. Even so, I foresee many people switch to alternative e-wallets for payments.

 

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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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