Warning : vivo NEX 3 5G is NOT Certified in Malaysia!

vivo Malaysia launched their vivo NEX 3 5G smartphone in 2019. However, it looks like it was not certified for use or sale in Malaysia!

Find out what happened, and what it means for anyone who owns or sells the vivo NEX 3 5G in Malaysia!


The vivo NEX 3 5G Smartphone

vivo launched their NEX 3 5G (V1924) smartphone on 17 October 2019, with an official retail price of RM 3,899 / S$1,283 / US$950 / £723 / A$1,383.

That was a hefty price tag, tying with the likes of the HUAWEI Mate30 Pro, so at launch, it came with a bunch of great freebies.

Unfortunately, in their rush to be the first out with a 5G smartphone, it looks like vivo Malaysia launched and sold the vivo NEX 3 5G without 5G certification from SIRIM.


The Spotlight On vivo NEX 3’s 5G Certification

Today, HUAWEI Malaysia announced that their HUAWEI Mate30 Pro was the first to be 5G-certified in Malaysia. They even shared their SIRIM certificate on Facebook :


Unfortunately, their announcement also cast a spotlight on vivo’s claim to be the first to introduce a 5G smartphone in Malaysia – the vivo NEX 3 5G.


vivo NEX 3 5G : NOT Certified For Use Or Sale In Malaysia

When we investigated, we found out that the vivo NEX 3 5G (vivo 1924) was not certified for sale or use in Malaysia.

With a little help from some friends, we found out that only the non-5G vivo NEX 3 (vivo 1912) is currently certified in Malaysia.

There was no listing for the vivo 1924vivo V1924 or vivo NEX 3 5G in the SIRIM database. There was also no vivo smartphone listed in the SIRIM database with 5G capabilities.

Since receiving the certification for their non-5G vivo NEX 3 (V1912), they only received certifications for three smartphones :

  • vivo Y19 (vivo 1915)
  • vivo S1 Pro (vivo 1920)
  • vivo V17 (vivo 1919)

The only 5G-certified smartphone we could find was the HUAWEI Mate 30 Pro 5G (LIO-N29) :


So The vivo NEX 3 5G Is Illegal?

This is the problem here – it is illegal to own or use or sell any device that is not SIRIM-certified in Malaysia.

According to the Malaysian Communications and Multimedia (Technical Standards) Regulation 2000, anyone who owns, uses or sells such a device would be liable to :

  • a fine not exceeding RM 100,000, or
  • imprisonment for a term not exceed 6 months,
  • or both a fine and imprisonment

Of course, we believe the vivo NEX 3 5G (V1924) smartphone will eventually receive its SIRIM certification, but until then, best not to boast about your vivo NEX 3 5G smartphone!

vivo has quietly removed all references to the vivo NEX 3 5G, and so should anyone owning one.


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