Realme just announced that they now offer 360 degree after sales support. in Malaysia!
With a click of a button on the Realme website, Realme fans can now easily find an authorised service centre in Malaysia to help them with software and hardware issues that may affect their Realme devices
Furthermore, fans can also drop an email, contact a hotline, or reach out to its social media pages and e-commerce sites.
“As a young brand in the country, we take pride in delivering exceptional customer experiences and value to improve overall satisfaction for Malaysian fans. By providing 360 degree support, we hope that this will provide further trust in the brand by showcasing our strength in the after sales service, as well as ensuring that current customers are taken care off too. Additionally, as Realme authorized OPPO to offer the after-sales service, we are also thankful for the strong support from OPPO,” said Tiffany Teh, Brand Manager, Realme Malaysia
Realme Malaysia Support Channels
From now onwards, fans can reach out to receive support for their Realme devices in various ways :
- Drop an email to firstname.lastname@example.org
- Call the hotline number: 1800 818018. The hotline is available from 9AM to 6PM every day except Sunday and public holidays
- Visit any of the 21 authorized service centers offer various kinds of services including help desk, device inspection and software updates. The Realme website also enables fans to search all locations of its after-sales service centers
- Fans can also reach out to Realme Malaysia via its Facebook and Instagram pages and e-commerce sites for after-sales service support
“In India, Realme’s official website has been updated to list all Realme independent authorized service centers, along with a convenient ‘Callme service’ which includes free pick-up and return in India. We hope to bring the same service to Malaysia, as we aim to provide consumers with good experience not only on products but also service.” added Teh
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