Nokia 3.4 Camera New Year Failure : How To Fix It?

Nokia 3.4 users received a New Year surprise, when its camera stopped working from New Year 2021 onwards!

Find out what happened, and the two workarounds you can try!


Nokia 3.4 Camera Started Crashing On New Year 2021!

Many Nokia 3.4 users are complaining that their camera stopped working around New Year 2021 – either on the eve – 31 December 2020, or New Year’s Day – 1 January 2021.

Specifically, the Nokia camera app would crash within a second of opening it. Those who managed to take a shot before it crashed would only get a photo of a grey square.

Like the camera failures affecting the Nokia 8.3 5G, the problem partly due to the recent firmware updates, but the problem only manifested around New Year 2021.

In fact, it will affect brand new Nokia 3.4 phones that were sold and opened up on and after 1 January 2021.


Nokia 3.4 Camera New Year Bug Workarounds

Restarting the phone won’t help, and even a soft reset or hard reset won’t work.

It appears that the Nokia 3.4 camera malfunction is a date bug (like the famous Y2K or Millennium Bug) affecting their Camera app version 97.10.1400.01.

Nokia says they are working on a fix, but until they release a working update, here are two ways to fix the Nokia 3.4 camera failure.

Use A Third-Party App

The Nokia 3.4 camera is still functioning – it’s just their Camera app that’s broken.

So you can use a messaging app like WhatsApp or Telegram to take photos and videos.

However, you may not get the full resolution or quality since these apps use a much lower photo and video resolution to reduce file size.

The best option is to use a third-party camera app like Open Camera or the Google Camera port.

Change The Date

Another way is to change the date on your affected Nokia smartphone :

  1. Go to Settings > System > Date & time
  2. Turn off Network-Provided Date & Time.
  3. Change the date to either :
    a) 30 December 2020 or earlier
    b) 2 January 2021 or later

After that, the Nokia camera app will run properly. But it won’t do to keep running with the wrong date.

  1. Open and then close the Camera app
  2. Go to Settings > System > Date & time
  3. Turn on Network-Provided Date & Time.

This should let you use the Nokia 3.4 smartphone with the proper date, and a usable camera app, albeit with Scene Detection disabled.


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