THREE Fake CIMB Bank Call + SMS Scams!

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Scammers are now targeting Malaysians with THREE fake CIMB Bank scams regarding online or credit card payments.

Please SHARE this scam alert with your family and friends, so they won’t get cheated!

Fake CIMB Bank Payment Call + SMS Scam!


THREE Fake CIMB Bank Call + SMS Scams!

Due to the COVID-19 lockdown, many Malaysians are now purchasing more online, and paying for those purchases with their credit cards.

This has attracted scammers who are now targeting both online purchasers and credit card users. In these new scams, they are pretending to be CIMB Bank.

Scam #1 : Credit Card Payment Authorisation

In this scam, the scammers used an automated call system with the number +113818415.

After you accept the call, a pre-recorded message will ask you to verify that you have just charged RM XXXX to your credit card, with these options :

  • Press 1 to accept the charge to your credit card
  • Press 2 to speak to a CIMB bank officer

Needless to say, when you opt to speak to a bank officer (fearing that you are a victim of a hacking attempt), the scammer will now convince you to transfer your money from your bank account to the bank’s account for “safe keeping”.

There is no such thing. Banks will NEVER ask you to transfer money out of your account. If they suspect fraud, they can simply disable your credit card, and deny payment to the merchant.

CIMB scam calls 01

Scam #2 : Outstanding Credit Card Debt

In a different version of the first scam, the automated call system used a mobile number – +6012-22452090.

This time, the pre-recorded message will inform you that you owe RM XXXX on your CIMB Bank credit card.

Again, you will be offered the opportunity to speak with a CIMB Bank officer – the scammer – who will try to convince you to pay the money into a different account, or give him / her your login details.

A real bank officer will NEVER ask you to transfer money to a different bank account, or request for your login details. If you have outstanding credit card debt, the bank will just charge you interest on it.

Scam #3 : Online Purchase Warning

Happening concurrently with the scam calls is this CIMB Bank SMS scam campaign.

You may receive something like this, which looks like a genuine SMS from CIMB Bank informing you about a charge to your credit card.


CIMB scam SMS 01

Of course, the mobile number – +6013-688-1813 is a dead giveaway for those who are alert. But at a glance, it looks genuine enough.

If you call the scam number – 1800-81-9767, you will be connected to the scammer, who will then try to convince you to transfer money from your bank account to a CIMB Bank account for “safe keeping”.

Just like in the first scam example, no bank will ever ask you to transfer money out of your own bank account. Even if they suspect fraud, they can simply lock your account.

And again, if they suspect your credit card has been misused, they can simply disable your credit card, and deny payment to the merchant.


Warn Everyone About Bank Scams!

Such scams, whether they are from CIMB Bank or any other bank, has the potential to cost the victim A LOT OF MONEY.

So please warn your family and friends about these scams. Share this article as widely as possible.

And if you receive a similar call, please report it to Maybank, Bank Negara and the police.

Here are different bank scams that you may want to be alert about :


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