Three days after they fell off the face of the Earth, Roblox is finally UP and RUNNING again!
Roblox’s CEO explains what happened…
3 Days Later… Roblox Is Finally Up + Running Again!
Ever since Roblox went down on 29 October 2021, they have been saying that they are “making progress” and even “identified an underlying internal cause of the outage“.
But frustrated kids… and adults who are kids at heart, spent the weekend walking around like zombies because they could no longer get their fix of Arsenal or Piggy.
Just kidding! Many of them turned to Minecraft or Among Us, because who can go a weekend without games?
Anyway…. 3 days later… Roblox finally announced that they “identified root cause and solution” and “are working on getting things back online“.
We have identified root cause and solution. We are working on getting things back online and we will keep you updated throughout the day.
— Roblox (@Roblox) October 31, 2021
And about 7 hours later, they managed to get Roblox up and running globally!
Roblox is back online everywhere! Thank you for your continued patience as we get back to normal.
— Roblox (@Roblox) October 31, 2021
Roblox CEO On What Happened…
Roblox founder and CEO, David Baszucki, later shared a little on what happened and why it took them so long to get the problems fixed.
- it was a combination of several factors
- there was a subtle bug in their backend service communications that is triggered under heavy load
- a core system in their infrastructure became overwhelmed
- it was not due to external traffic or any particular experience (e.g. Chipotle promotion)
- the failure was due to the growth in the number of servers in their datacenters
So it looks like it really did not involve whacking their servers with a crowbar, or praying to them…
The good news is – there has been NO LOSS of player’s data, and your Roblox experience should be fully back to normal!
3 Days Earlier… Roblox Went Down HARD
Here’s a quick round-up of what happened three days ago, for people who have no freaking idea what happened.
A couple of days ago, Chipotle announced that they would open a virtual restaurant in Roblox, which will give away free burritos, virtual costumes and exclusive items. There’s even a fun Boorito Maze to try out!
But about 30 minutes after that Chipotle event kicked off, Roblox started experiencing problems, which snowballed until their entire platform and website fell off the face of the Earth.
That was THREE DAYS AGO… and since then, all we know is that they have been working hard to figure out what went wrong, and no, it was not Chipotle’s fault.
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