Machines Northpoint : Closed After COVID-19 Exposure!

Machines just announced the closure of their Northpoint Service Centre after an employee tested positive for COVID-19.

Find out what happened, and if you need to be concerned about this new development!


Machines Northpoint : One Employee Positive For COVID-19

On 26 October 2020, Machines announced that an employee at their Northpoint service centre tested positive for COVID-19.

The employee, who last worked at the Mid Valley outlet on 16 October 2020, was summoned by the Malaysia Ministry of Health for testing, after close contact with a COVID-19 positive case.

The employee went for the test on 23 October 2020, and it came back positive today, 26 October 2020.

Machines immediately close their Northpoint service centre outlet for disinfection and cleaning, and it will remain closed until further notice.

They are now working with the Ministry of Health (MOH) to identify close contacts for COVID-19 testing and quarantine.

This is the second COVID-19 incident involving Machines. On 12 October, they shut down the Machines Mid Valley retail outlet, after an employee there tested positive.


Machines Northpoint : Official Statement On COVID-19 Case

Here is the official Machines announcement on the COVID-19 positive case at their Northpoint service centre :

Dear Valued Customers

We would like to confirm that an employee in our Machines Service Centre at Northpoint Office Mid Valley KL received a positive Covid-19 test result on 26 October 2020.

The employee has not been at work since clocking out on 16 October 2020. Following close contact with another Covid positive case outside of work, the employee was summoned to KKM for testing on 23 October 2020 and received her test result today.

We are working closely with KKM to identify contacts for testing and quarantine. We shall be conducting wider precautionary testing in the interest of the safety of our employees and customers. Our Northpoint Service Centre is closed for disinfection and cleaning until further notice.

We would like to take this opportunity to remind everyone to adhere to KKM’s and MKN’s guidelines and SOPs to deter the spread of the disease and keep our community safe.

Thank you.


Machines Northpoint COVID-19 : Should You Be Concerned?

These shopping mall infections reinforce the importance of contact tracing, and the MySejahtera mobile app which logs the movements of its users.

While shopping malls and all other public premises offer physical logbooks, we highly recommend that you use MySejahtera, because it allows for easier and faster contact tracing.

Using the MySejahtera mobile app also obviates the need to sign a physical logbook, which usually means using a shared pen – an unnecessary risk factor.

If you happen to be in close contact with this Machines employee at their Northpoint service centre, you will be contacted and asked to self-quarantine and undergo a COVID-19 screening test.

COVID-19 is easily destroyed by soap, so the deep cleaning operation will definitely clean the branch of any infectious particles.

More importantly, face masks greatly reduce the risk of infection. That’s why it is critical for everyone to wear a face mask in public.


COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe from COVID-19 :

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