Here is the latest SOP for Phase 1 of the National Recovery Plan (PPN) for Malaysia!
Please SHARE this out, so your friends are updated on the latest Phase 1 SOP as well!
For Phase 2 SOP, please see National Recovery Phase 2 SOP : 16 August 2021 Edition!
For Phase 3 SOP, please see National Recovery Phase 3 SOP : 4 August 2021 Edition!
National Recovery Plan Phase 1 SOP : Where Does It Apply?
This Phase 1 SOP currently applies to Kedah, Selangor, Melaka, Johor, Kuala Lumpur and Putrajaya.
National Recovery Plan Phase 1 SOP : 25 August 2021 Video!
This video shows the National Recovery Plan SOP slides (25 August 2021) for Phase 1, followed by our English translation.
NRP Recovery Plan Phase 1 SOP : 25 August 2021 Update!
This is the latest National Recovery Plan Phase 1 SOP that was released on 25 August 2021.
General Health Protocol
- Licence holders and premise owners must provide MySejahtera QR code and a manual logbook to register customers.
- Hand sanitiser must be provided at the entrance, and customers must use it before entering.
- The use of MySejahtera is mandatory is areas with good Internet connectivity. The use of logbook is only allowed in areas with no Internet connectivity, or other reasonable excuse.
- Licence holders and premise owners must ensure that customers and workers check in using MySejahtera. or the manual logbook if there’s no Internet connectivity.
- Employers, employees, customers and visitors are required to check in using MySejahtera or write their names and phone numbers legibly in the logbook (if there is no Internet connectivity).
- In shopping malls, customers only need to scan their body temperatures ONCE at the mall entry point. It is not necessary to scan their body temperature at every premise in the mall.
- Those with body temperatures exceeding 37.5 degrees Celsius are NOT ALLOWED to enter.
- Malls and premise owners must ensure that only customers with Low Risk or Casual Contact Low Risk in MySejahtera are allowed to enter.
- Licence holders and premise owners must ensure that customers must maintain physical distance of at least 1 metre entering or leaving their premises.
- Children 17 years or younger are discouraged from being in public places and facilities. Updated!
- Premise owners and business licence holders must restrict the number of customers within their premises to ensure at least 1 metre physical distancing.
- Every premise must publicly display the limit of customers allowed inside at any one time. The use of a numbered queue system is encouraged to control the number of customers.
- All building owners must provide QR Codes for each floor / level.
- It is MANDATORY for employees, suppliers and customers to properly wear face masks while within the premise.
- There must be good ventilation and aeration at the premise.
- It is MANDATORY to wear a face mask, especially in crowded public areas, EXCEPT in these places or situations :
a) hotel room or paid accommodation, alone or with your own family
b) Personal working space
c) Sporting activities and outdoor recreation
d) Personal vehicle, alone or with your own family
e) Indoor or outdoor public areas, when there are no other individuals
f) While eating or drinking in public areas, when there are no other individuals (except in restaurants or other food & beverage premises)
Benefits For Fully Vaccinated People In Phase 1 Areas
Couples In Long Distance Relationship
- Couples in long distance relationships are ALLOWED to travel inter-state or inter-district to meet each other, on the condition that they must both be fully vaccinated, and have been verified by PDRM with these documents:
– Copy of identification card of both husband and wife
– Copy of marriage card / certificate
– Copy of COVID-19 Digital Vaccination Certificate for both husband and wife
– Copy of proof of residence of either husband / wife, or confirmation letter from employer - The PDRM permission letter must be shown to pass through roadblocks.
Parents With Children Younger Than 18 Years Old Living Apart
- Parents or guardians who have children under the age of 18 years living in a different state or district, are ALLOWED to travel. to meet them, on the condition both parents are fully vaccinated, and have been verified by PDRM with these documents:
– Copy of identification card of parents and child’s birth certificate
– Copy of COVID-19 Digital Vaccination Certificate for both parents
– Child’s schooling information (if relevant, e.g. boarding school) - The PDRM permission letter must be shown to pass through roadblocks.
Overseas Travellers
- Malaysian citizens or foreigners who have homes in Malaysia (including PR and Malaysia My Second Home participants) arriving from overseas, are ALLOWED to undergo mandatory quarantine at home if they are fully vaccinated, and given a digital Home Surveillance Order (HSO) subject to these conditions:
– Show proof of a valid negative RT-PCR test taken within 3 days of departure
– Have a valid and complete COVID-19 vaccination certificate (depending on the type of vaccine).
– Have no symptoms during the health screening conducted at the International entry point.
– Have suitable accommodations to undergo quarantine - Individuals who arrive from overseas and are not fully vaccinated, or have not been vaccinated, must undergo mandatory quarantine in a KKM-approved quarantine centre.
- The mandatory quarantine for travellers from all countries is 14 days, and can be extended a further 7 days, based on the risk assessment on Day 14.
- Travellers must conduct self-evaluation every day using the Home Assessment Tool (HAT) in MySejahtera, until the end of the quarantine period (either 14 or 21 days). New!
- Travellers must undergo RT-PCR screening for COVID-19 on arrival in Malaysia. The RT-PCR tests must be repeated on Day 10 or day 18 (for those quarantined for 21 days). New!
Religion
- Prayer activities at the mosque and surau for individuals who are fully vaccinated are ALLOWED, subject to the rules and SOP by the state religious authority.
- Prayer activities at non-Muslim religious houses for individuals who are fully vaccinated are ALLOWED, subject to the rules and SOP by the Ministry of National Unity.
Manufacturing + Construction Sectors
- For manufacturing and construction activities not listed in the Essential Services list, companies that achieved these fully vaccinated rates are allowed to operate : Updated!
a) 40% : Allowed to operate at 60% worker capacity
b) 60% : Allowed to operate at 80% worker capacity
c) 80% : Allowed to operate at 100% worker capacity - Workers must undergo RTK antigen tests every two weeks, at employer’s cost
Mining + Quarrying
- For mining and quarrying companies that achieved these fully vaccinated rates :
a) Less than 60% : Allowed to operate at 60% worker capacity New!
b) 60% : Allowed to operate at 80% worker capacity
c) 80% : Allowed to operate at 100% worker capacity - Workers must undergo RTK antigen tests every two weeks, at employer’s cost
Trade + Distribution
- These businesses must only accept fully-vaccinated customers :
1. Car wash
2. Electric and electronic shop
3. House and kitchen appliance shop
4. Furniture shop
5. Sporting goods shop
6. Car accessories shop
7. Car sales and distribution
8. Clothes, fashion and accessories shop
9. Jewellery shop
10. Barber and hair / beauty saloons (basic hair-cutting services only) - Premise owners must ensure that customers who wish to enter MUST show their digital COVID-19 vaccination certificate or card, to prove that they are fully-vaccinated.
- Parents who are fully-vaccinated can bring their children 17 years or younger to these premises, in compliance with the general health protocol.
Market
- Morning market, farmer’s market, night market and weekend market can only accept fully-vaccinated customers. New!
- Customers must prove that they are fully-vaccinated by showing their COVID-19 digital vaccination certificate or card. New!
Dine-In
- Restaurant operators, including hotels, sports and recreational club houses, food shops, food stalls, food trucks, roadside hawkers, food courts, food carts, and food kiosks are ALLOWED to offer dine-in services, subject to these conditions :
– only accept customers who are fully-vaccinated, and asymptomatic
– premise owners must display a notice stating that only customers who are fully-vaccinated and asymptomatic are allowed in
– workers who are fully-vaccinated and asymptomatic are allowed to work at these capacities :
a) 40% : up to 60% worker capacity
b) 60% : up to 80% worker capacity
c) 80% : up to 100% worker capacity
– premise owners must arrange the tables with physical distancing, and ensure the premise has good ventilation.
– dine-in is allowed with a maximum capacity of 50% per table, with physical distance of at least 1 metre. - Parents who are fully-vaccinated are ALLOWED to bring their children who are 17 years or younger to dine-in.
Sports + Recreation
- The use of sports and recreational premises and facilities is RESTRICTED to only fully-vaccinated individuals, for all individual activities with physical distance of 2-3 metres from 6 AM until 8 PM, within the same district.
- Permitted activities include swimming, equestrian sports, shooting, tennis / badminton (single), golf, motorsports and so on.
- Operation of all commercial sports and recreational facilities (outdoor and semi-open), including swimming pool or water sports premises, subject to 60% capacity limit with supervision. Workforce is limited to 60%, including both management and operations. These facilities are limited to fully-vaccinated people, who are allowed to bring children 17 years or younger for the same activities, subject to strict SOP compliance.
- Operation of all commercial sports and recreational facilities (outdoor and semi-open), including swimming pool or water sports premises are subject to local authorities.
- Dine-in at the club house restaurant or cafe is ALLOWED.
- Changing room and shower room at the club house are FORBIDDEN.
Picnics + Camping
- Picnic and camping activities are ALLOWED in the same district.
- Individuals who are fully-vaccinated are ALLOWED to bring their children who are 17 years or younger for picnic or camping, subject to strict SOP compliance.
Travel Restrictions In Phase 1 Areas
- Interstate and inter-district travel (based on district borders determined by state governments) is FORBIDDEN, except for long-distance couples, children in other states / districts, or individuals who have been given PDRM or KKM permission.
- All entry and exit into MCO areas will be closed and controlled by the police (PDRM).
- Fully-vaccinated individuals are ALLOWED to travel at maximum vehicle capacity. New!
- For those who are not fully-vaccinated :
a) Only two (2) household representatives may leave to purchase food, medicine, dietary supplement and basic necessities. Updated!
b) Up to three (3) people, including the patient, may leave to seek healthcare, medical care, screening test, vaccination, security or emergencies. Updated! - Taxis and e-hailing rides are limited to just TWO (2) people in the vehicle, including the driver, and the passenger must sit in the back.
- Vehicles carrying goods or involved in the economic chain or industry (except worker transportation) is allowed to travel at full capacity.
- Official and government vehicles are allowed to travel at full capacity.
- Airports, ports and logistic sector are ALLOWED to operate 24 hours.
- Unloading of non-essential goods in factories is limited to delivery and receipt of goods or cargo in existing stockpiles for the purpose of import and export only with limited workers. Unloading time is only allowed from 8 AM until 8 PM on Monday, Wednesday and Friday.
- Unloading of essential goods is not subject to these restrictions and can proceed as usual.
- Public transportation (train, bus, LRT, MRT, ERL, monorail, taxi, ferry, e-hailing ride) are allowed to operate at 50% capacity.
- Travel for funerals and natural disasters are ALLOWED, with police permission.
- Disaster or humanitarian aid from NGO must obtain permission from the state or district Disaster Management Committee, and the aid must be channelled through the Disaster Operational Control Centre (PKOB) of the affected area.
- Interstate and inter-district travel for the purpose of going for vaccination is ALLOWED by showing the appointment in MySejahtera, website or SMS.
- Members of Parliament or State Legislators are ALLOWED to travel interstate or inter-district to visit their constituencies without conducting any events.
- Travel for Short Term Business Visitors under the One Stop Centre (OSC) initiative for official or business purposes are ALLOWED with police permission.
Civil Service
- Must work from home (WFH) completely, except for frontliners, security, defence and enforcement.
- Office attendance for essential services in the civil service must not exceed 40% at any one time, and must emphasise work that cannot be performed at home, like payment, maintenance, security, technical management, online meetings and ministerial documentation.
- Government counter service will operate physically from 1 July 2021 onwards, involving :
– services that cannot be conducted online
– counter service capacity must not exceed 50%
– people are only allowed to be admitted with scheduled appointments - Civil servants going to office must receive official attendance order and worker’s pass.
Private Sector
- Approved essential services in the private sector must have official approval from 1 June 2021 onwards.
- Employee travel is limited to approved operations letter or worker’s pass or employer’s letter of authority.
- Employee capacity for the private sector (essential services only) is limited to 60%, including both operations and management.
MICE
- Meetings must be conducted via video conferencing.
- Seminars, workshops, courses, training and talks are FORBIDDEN, except in-service training through Camp-Based Training.
- Seminars, workshops, courses, training and talks conducted online are ALLOWED.
- Critical interviews are ALLOWED either face-to-face or online.
Business Activities In Phase 1 Areas
- Restaurants, food shops, food stalls, food trucks, hawkers, food courts, hawker centres. food kiosks are ALLOWED to operate from 6 AM until 10 PM.
- Food and beverage sales are only allowed for takeaway, drive-through or delivery, EXCEPT dine-in for fully vaccinated people. New!
- Park & dine is FORBIDDEN. Updated!
- Grocers, convenience stores, self-care stores and mini-marts are ALLOWED to operate from 8 AM until 8 PM.
- Hardware stores, vehicle workshops, childcare stores and religious stores are ALLOWED to operate from 8 AM until 8 PM.
- Healthcare services like hospitals, clinics and medical laboratories are ALLOWED to operate 24 hours, or up to their licensed operating hours.
- Pharmacies can operate from 8 AM until 8 PM.
- Petrol stations can operate from 6 AM until 8 PM, except for those on tolled highways which can operate 24 hours.
- Supermarkets, shopping malls and departmental stores can open from 8 AM until 8 PM.
- Bookstores, stationery, computer and telecommunications shops are ALLOWED to open from 8 AM until 8 PM.
- Veterinarian clinics and pet food stores are ALLOWED to open from 8 AM until 8 PM.
- Laundry services and optical stores are allowed to operate from 8 AM until 8 PM. Self-service laundromats must ensure an employee is present on-premise.
- Daily and public markets are ALLOWED to open from 6 AM until 4 PM, subject to the local authorities, proper SOP and under RELA / PBT supervision.
- Controlled Fresh Produce Market (PST) are ALLOWED to open from 7 AM until 2 PM.
- Permanent Farm Market (PTK), MyFarm Outlet (MFO) and Local Farmer’s Association Complex (PPK) are ALLOWED to open from 6 AM until 4 PM.
- Wholesale markets are ALLOWED to open from 12:01 AM until 6 AM, and from 11 AM until 4 PM, subject to the local authorities, proper SOP and under RELA / PBT supervision.
- Morning market and farmer’s market are ALLOWED to open from 7 AM until 11 AM, subject to proper SOP and under RELA / PBT supervision. Updated!
- Night markets and weekend markets are ALLOWED to open, subject to the local authorities, proper SOP and under RELA / PBT supervision. New!
- Customers to morning markets, farmer’s markets, night markets or weekend markets must show their COVID-19 digital vaccination certificate or card to prove that they are fully vaccinated. Updated!
- Fishing for livelihood is ALLOWED.
- All other activities not mentioned in the SOP are FORBIDDEN.
Mining + Quarrying
- Supply of minerals, rock material and cement only from existing stockpiles as well as transportation from the mine or quarry to the premise or site of major public infrastructure construction or building construction permitted by this SOP.
- Supply of cement and its logistics to premises or construction sites of public infrastructure or building construction permitted by this SOP are ALLOWED. Updated!
- The operation and maintenance of mines and quarries is ALLOWED, subject to the Mining and Quarrying SOP.
Education
- All public and private institutes of tertiary education, tahfiz centres and other educational institutes must CLOSE.
- Tertiary education will continue ONLINE.
- All public and private schools and education institutes, tuition centres, language centres, skill centres, counselling centres, etc. must CLOSE.
- Only international exams at international and expatriate schools are allowed.
- All face-to-face learning are FORBIDDEN, except for tertiary education students who require them.
- International and professional exams, as well as research activities requiring lab access in tertiary education facilities are ALLOWED.
- Students in boarding schools or universities are ALLOWED to continue using hybrid studies.
- Private and public kindergartens, kindergartens in private, international and expatriate schools and mind development centres for children 4 to 6 years old are FORBIDDEN to operate, unless both parents are frontliners or working in essential services.
- Home care or rehabilitation centres of children, the disabled (OKU), senior citizens, women and other care facilities are ALLOWED to operate, subject to the SOP.
- Parents or guardians sending their children to childcare centres are allowed to transport them at full vehicle capacity. New!
Religion
- Prayer activities are ALLOWED for individuals who are fully-vaccinated, subject to the rules and SOP of the state Islamic religious authority.
- Islamic wedding ceremony (akad nikah) is ALLOWED only in the Islamic Religious Office / Department with the attendance capacity set by the State Religious Authority.
- Prayer activities are ALLOWED for individuals who are fully-vaccinated, subject to the rules and SOP of the Ministry of National Unity (KPN).
- Non-Muslim marriage registrations are allowed at the National Registration Department (JPN), houses of worship and religious associations, subject to limits set by JPN.
- Burial activities are allowed according to limits set by the State Religion Authority (Islam) or the National Unity Ministry (Non-Muslim).
Sports + Recreation
- Individual sports and recreational activities without physical contact in open spaces are LIMITED to jogging, cycling, individual games and exercise (like skateboarding, inline skating and so on), without involving sports or recreational facilities, with physical distancing of 2-3 metres within the neighbourhood, from 7 AM until 8 PM.
- The operation of open public parks are subject to the local authorities. New!
- The operation of all indoor sports and recreational facilities is LIMITED to critical management duties (finance, maintenance and so on), up to 30% of worker capacity including management and operations. New!
- Centralised training programs, including closed quarantined competitions using Camp Based Training are ALLOWED.
- Centralised training programs with quarantine by State Sports Councils using Camp Based Training are ALLOWED.
- Centralised training programs including quarantined training competitions for teams in the Malaysian Football League (MFL) using Camp Based Training are ALLOWED.
- Malaysian Football League matches are ALLOWED based on the closed Sports Bubble model, without spectators or supporters.
- Picnic and camping activity for individuals who are not fully vaccinated is FORBIDDEN. New!
Creative Industry
- Development and broadcasting of creative content through recording or live broadcasts including animation, filming, drama, promotions, sitcoms and the like, including dance, art activities theatre, musical arts, cultural and heritage performances as well as the music are FORBIDDEN, except for individual discussions and live-streaming.
- Recording and live broadcasts of programmes to convey information (other than entertainment) like news, forum, interviews are ALLOWED.
NRP Recovery Plan Phase 1 SOP : Essential Services
Essential Services Allowed To Operate In Phase 1 Areas
- Food and beverages, including for animals
- Healthcare and medical services, including dietary supplements, veterinarian services, etc.
- Water supply
- Energy supply
- Security and safety, defence, emergency, social and humanitarian services
- Waste disposal and public sanitisation and sewerage
- Land, water and air transportation
- Port, shipyard, airport services and operations, including loading, unloading, cargo handling and piloting, storage or transportation of commodities
- Communications including media, telecommunications and Internet, post and courier, as well as broadcasting (for the purpose of conveying information, news and the like.
- Banking, insurance, takaful and capital markets (60% capacity)
- Community credit and pawn shops
- E-commerce and information technology
- Production, distillation, storage, supply and distribution of fuels and lubricants
- Hotels and accommodation (only for quarantine purposes, segregation, employment for essential services and not for tourism).
- Critical construction, maintenance and repair
- Forestry services (limited to enforcement) and wildlife
- Legislative and judiciary.
- Lawyers and commissioners of oaths
- Accounting services
- Professional services and consultants (subject to the Professional Body’s regulatory authority)
- Logistics limited to delivery of essential services
Essential Services According To Sector
All industries are FORBIDDEN, except for the following sectors :
Manufacturing (60% employee capacity)
- Aerospace (components and maintenance, repair and overhaul – MRO)
- Food and beverage
- Packaging and printing materials, only related to food and health
- Personal care and cleaning products
- Healthcare and medical medicine
- Personal care items, personal protective equipment (PPE), including rubber gloves and fire safety equipment
- Components for medical devices.
- Electrical and electronics of global economic chain importance
- Oil and gas, including petrochemicals and petrochemical products
- Machinery and equipment for health and food products
- Textiles for PPE production only
- Production, distillation, storage, supply and distribution of fuels and lubricants
Agriculture, Fisheries, Livestock, Plantation and Commodities (“optimal” employee capacity)
- Agriculture, fisheries and livestock and their supply chains
- Plantations and commodities (oil palm, rubber, pepper and cocoa)
Construction
- Critical maintenance and repair works
- Public infrastructure construction works
- Building construction works that provide complete employee accommodation at construction sites, or workers that are housed in Centralised Workers Quarters (CLQ).
- Construction works carried out by G1, G2, G3 and G4 contractors.
- Individual home renovation works
- Government funded project works
- Land investigation works
- Professionals / consultants involved in permitted construction works
- Services in the supply chain for permitted construction works
Trade + Distribution (Without Vaccination)
- Shopping malls must be CLOSED, except for supermarkets, hypermarkets and departmental stores INCLUDING all listed essential services.
- Supermarkets and hypermarkets
- Departmental store, EXCEPT clothes, decorations, cosmetics and children toys
- Pharmacies, self-care stores, convenience stores and mini marts.
- Restaurants
- Laundry services, including self-service laundromats
- Pet care and pet food stores
- Eyewear and optical goods stores
- Hardware stores
- E-commerce – all product categories
- Wholesale and distribution – for all essential products only
- Vehicle workshops, maintenance and spare parts
- Other specialty retail store (petrol stations)
- Bookstores and stationery shops
- Computer shops and telecommunications
Trade + Distribution (For Fully-Vaccinated)
Allowed in Phase 1 states that have fully-vaccinated 50% of their adult populations. Customers must be fully-vaccinated.
- Car wash
- Electric and electronic shop
- House and kitchen appliance shop
- Furniture shop
- Sporting goods shop
- Car accessories shop
- Car sales and distribution
- Clothes, fashion and accessories shop
- Jewellery shop
- Barber and hair / beauty saloons (basic hair-cutting services only)
National Recovery Plan Phase 1 SOP : NEGATIVE LIST
These activities are FORBIDDEN under the National Recovery Plan Phase 1 SOP.
- Spa, reflexology, massage, wellness, beauty, barber and hair saloons, pedicure and manicure
- Cybercafes and cybercenters
- Driving schools, maritime training centres, flight schools
- Photography activities
- Gambling, horse racing and casinos
- Factory manufacturing alcoholic beverages, and shops selling alcoholic beverages
- Official and unofficial public and private events
- Social events like feasts, festivals, weddings, engagements, receptions, aqiqah ceremonies, tahlil, anniversaries, birthdays, reunions, retreats and other social events.
- Receiving guests or visitors at home, except in emergencies or for delivery services.
- Seminars, workshops, courses, training, conferences, exhibitions, lectures and all MICE (Meetings, Incentives, Conventions and Exhibitions) events that are face-to-face.
- Tourist attractions like zoos, farms, aquariums, edutainment centres, extreme parks, adventure parks, nature parks, etc.
- Souvenir and craft shops, culture and historical premises like museums, libraries, art galleries, native art and culture, stage performance, etc.
- Theme parks, family entertainment centres, indoor playgrounds, karaoke, etc.
- Interdistrict and interstate tourism
- Overseas travel by citizens, and local travel involving foreigners entering Malaysia.
- Sports and recreation that involve groups or physical contact.
- All indoor sports and recreation activities. Updated!
- Spectators and supporters are sports and recreational venues. New!
- International or local championships, competitions, and matches, EXCEPT those organised by the National Sports Council and training matches for teams under the Malaysian Football League (MFL).
- Sports or recreational activities that cross district and state lines, EXCEPT with police permission.
- Hotel lounge performances
- Indoor or outdoor busking (except in PPV – vaccination centres)
- Night club or pub activities.
- Cinema activities.
- Indoor and outdoor filming
- Any activity that involves many people gathering in one place until it is hard to maintain physical distancing, and compliance with the Director General of Health’s orders.
- Any other matter that may be decided by the Government from time to time.
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